crashtest

2026 / Ford

2026 Ford Explorer GAS ICE

5/5

Overall rating (best variant)

Safety ratings

2026 FORD EXPLORER GAS SUV N/A 4WD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 15.1%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2026 FORD EXPLORER GAS SUV N/A RWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 14.7%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (13)

  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTORCampaign 26V202000 · 31/03/2026

    Ford Motor Company (Ford) is recalling certain 2026 Lincoln Aviator and Explorer vehicles. The heating, ventilation and air-conditioning (HVAC) system may fail, which can cause the defrosting and defogging system to become inoperative.

    Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

    Fix: Dealers will inspect and secure the instrument panel joints as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S22. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 3, 2026.

  • ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 26V205000 · 31/03/2026

    Ford Motor Company (Ford) is recalling certain 2026 Explorer and Mustang vehicles. The engine piston circlips may have been incorrectly installed during manufacturing, which can result in piston failure and engine damage, leading to a loss of drive power.

    Risk: An unexpected loss of drive power increases the risk of a crash.

    Fix: Dealers will inspect the engine for missing or mis-installed circlips and replace the engine as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S23. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 2, 2026.

  • ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 26V343000 · 27/05/2026

    Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer, Ranger, and Bronco vehicles. The engine may fail, which can result in a loss of drive power.

    Risk: A sudden loss of drive power can increase the risk of a crash.

    Fix: Dealers will replace the engine long block, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2026. Additional letters will be sent once the remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S35. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 28, 2026.

  • ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 26V548000 · 25/08/2026

    Ford Motor Company (Ford) is recalling certain 2026 Explorer, Bronco, Bronco Sport, Mustang, and Ranger vehicles. The engine piston domes may have been manufactured incorrectly, which can result in piston dome failure and lead to a loss of drive power.

    Risk: An unexpected loss of drive power increases the risk of a crash.

    Fix: Dealers will inspect the engine pistons and replace the engine long block, if necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 3, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S61. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 28, 2026.

  • VISIBILITY:WINDSHIELDCampaign 25V730000 · 24/10/2025

    Ford Motor Company (Ford) is recalling certain 2025-2026 Lincoln Corsair, Lincoln Aviator, and Explorer vehicles. The windshield glass may have visible air bubbles, which can obscure the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

    Risk: Reduced visibility while driving can increase the risk of a crash.

    Fix: Dealers will inspect and replace the windshield as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C60. Vehicle Identification Numbers (VINs) involved in this recall become searchable on NHTSA.gov beginning October 27, 2025.

  • SEATS:FRONT ASSEMBLY:POWER ADJUSTCampaign 26V470000 · 21/07/2026

    Ford Motor Company (Ford) is recalling certain 2025-2027 Explorer and Lincoln Aviator vehicles. An unoccupied driver's seat may recline unintentionally during certain scenarios, such as remote unlock or remote start.

    Risk: Unexpected movement of the driver’s seat back may trap a second-row occupant, increasing the risk of injury.

    Fix: Dealers will disable the driver seat module (DSM) feature until parts are available. Once available, the motor will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S53.

  • VISIBILITY:WINDSHIELDCampaign 26V024000 · 21/01/2026

    Ford Motor Company (Ford) is recalling certain 2026 Explorer vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

    Risk: In the event of a crash, windshield detachment can increase the risk of injury.

    Fix: Dealers will remove and replace the windshield, free charge. Owner notification letters were mailed January 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C02. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 22, 2026.

  • SEAT BELTSCampaign 26V159000 · 17/03/2026

    Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

    Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

    Fix: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

  • SEATS:MID/REAR ASSEMBLYCampaign 26V451000 · 14/07/2026

    Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

    Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

    Fix: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

  • ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICALCampaign 26V532000 · 13/08/2026

    Ford Motor Company (Ford) is recalling certain 2026 Explorer vehicles equipped with a 2.3L engine. The engine connecting rod bearings may seize, which can result in engine failure.

    Risk: Engine failure can result in a loss of drive power, increasing the risk of a crash. In addition, bearing failure may cause a breach in the engine block, allowing oil to leak, increasing the risk of a fire.

    Fix: Dealers will replace the engine long blocks, free of charge. Owner notification letters were mailed August 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S58. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 18, 2026.

  • TRAILER HITCHESCampaign 25V687000 · 10/10/2025

    Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.

    Risk: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.

    Fix: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

  • EXTERIOR LIGHTING:HEADLIGHTSCampaign 26V121000 · 03/03/2026

    Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction when driving through curves in the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

    Risk: A headlight that turns incorrectly can result in increased glare to other road users, increasing the risk of a crash.

    Fix: The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

  • ENGINECampaign 25V828000 · 01/12/2025

    Ford Motor Company (Ford) is recalling certain 2026 Explorer, Mustang, Lincoln Corsair, and 2025 Maverick vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.

    Risk: An oil leak in the presence of an ignition source such as hot engine or exhaust components increases the risk of a fire. In addition, the loss of oil can result in engine seizure and loss of motive power, increasing the risk of a crash.

    Fix: Dealers will replace the cylinder head assembly, free of charge. All affected vehicles are still within dealership inventory and therefore no owner notification letters will be mailed. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 24, 2025.

Owner complaints

31
Complaints
2
Crashes reported
0
Fires reported
2
Injuries
0
Deaths

Most-reported areas

  • ELECTRICAL SYSTEM9
  • UNKNOWN OR OTHER8
  • ENGINE5
  • VISIBILITY/WIPER4
  • SEATS4
  • POWER TRAIN3
  • FORWARD COLLISION AVOIDANCE3
  • LANE DEPARTURE3
Read individual complaints (31 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 09/05/2026· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

    On XXX around 6:30pm: Car would not go into reverse. Upon pressing the gas a 2nd time, a loud pop was heard from the back of the car. The car was then able to drive forward, however, when pressing on the brakes, the rear end of the car would wobble, and the brakes were rubbing and making a loud noise. I contacted Rich Ford, explained that my car is brand new (2 months), with less than 4,000 miles, and this should not happen. I was told that “someone would call me the following morning around 7am”. I drove to work the next morning, XXX, avoiding the use of the brakes as much as possible. I called Rich Ford again, at around 07:45, and spoke to “Toby”. Explained to him what had happened, and asked that they pick up the vehicle to see what’s wrong. I was told that they couldn’t look at it until Monday XXX. I told Toby that I did not feel comfortable or safe driving my car anywhere, and asked that they pick up the car and provide a loaner. Toby then told me I could drop the car off on Friday, XXXat 08:00. Around 3:48pm, Wednesday, I called Rich Ford again and asked them to pick it up because I didn’t feel safe to drive it. They said “No, just drop it off on Friday”. At around 5:35pm, I got to my car, which was parked on the side street of [XXX]. I pressed the brakes, pressed the start engine button, and then went to step out of the car to talk to a co-worker. The car was in “park”. Once I stepped out with my left leg, the car began rolling forward, knocked me face down onto the road, and then ran over both of my legs. My coworker ran after the car and it stopped on the side of the road. I was rushed to a Level 1 trauma center, UNMH, with severe injuries to both of my legs. I was unable to take my car to the dealership on Friday, XXX, because of my injuries. Rich Ford had NOT REACHED OUT TO ASK WHY THE CAR WAS NOT TAKEN IN. I plan on contacting my insurance company on XXX.I have very serious injuries as a result. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 09/05/2026· VISIBILITY/WIPER

    Seal around the panoramic sunroof is failing and has caused loud wind noises and lack of proper weather seal. Vehicle has 7000 miles and this has randomly started. Loud wind whistle noise occurs now 100% of the time when speed reaches 35mph and stays present at higher speeds.

  • 08/25/2026· POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTIONCrash

    I had my car in drive in a parking spot. I was ready to go, put the car in drive, DID NOT MOVE but needed to put it in park fast to assist to a child in the back seat. I put it in park pretty fast. Took my seatbelt off and assisted child. It must have not engaged. Car rolled into my office metal mailbox. I 100% put it in park. I took my seatbelt off after so I seen it. It was fast with the gear shift though. Should this have been an issue? I feel like if it was any other car you with a manual gear shifter , not electrical, it’s fine. I feel this was not my fault at all and was a malfunction of the car. The car did not automatically stop either. It hit the mailbox at like 3-4mph. I have never been in an accident of my fault in 10 years of driving. I’ve never made a crazy mistake like that. It should’ve never happened. I drive all types of cars/ and trucks. This is also a lease and I’m SO PISSED. Especially because my kids were in the car. Luckily no one was hurt and no property damage. Just the car.

  • 08/24/2026· SEATS

    When using memory seat function and switching between driver profiles, the seat reclines too far back with no regard for the preset position. The height and forward adjustment is correct, but the recline function is not working correctly and it just keep reclining.

  • 08/24/2026· SEATS

    When entering the vehicle with a key fob that is programmed for a saved seat setting for the driver, the chair back begins to recline all the way. This could crush a passenger seated behind them.

  • 08/24/2026· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

    I am reporting a potential safety defect involving the upper steering column shroud and the driver-facing Driver Status Monitor Camera on my 2026 Ford Explorer equipped with BlueCruise. The upper steering column shroud became extremely loose and will not remain securely attached. The driver-facing camera is mounted in this area. Ford states that BlueCruise uses the driver-facing camera to monitor the driver’s eyes and head position during hands-free operation. I personally observed the shroud and camera assembly loose while BlueCruise remained active. I cannot determine whether monitoring accuracy was affected, but I am concerned that a driver-monitoring camera used during hands-free Level 2 driving can physically move or become unsecured without BlueCruise immediately becoming unavailable. The loose assembly could also detach or distract the driver while the vehicle is moving. Before the repair was completed, the original authorized Ford dealer advised me to temporarily tape the loose shroud assembly back together while waiting for parts. I am reporting that recommendation because the affected area contains the driver-monitoring camera used by BlueCruise. The dealer later documented “SWAP STEERING COLUMN SHROUD WITH STOCK UNIT” and returned the vehicle to me as repaired. The same loose condition remained. The next day, a second authorized Ford dealer inspected the vehicle and documented loose steering-column-shroud fitment, stated the upper and lower halves appeared mismatched in size or tolerance, and recommended replacement of both pieces. The vehicle has now been returned to the original Ford dealer for another repair attempt. Ford Motor Company also has an open customer case. I am asking NHTSA to evaluate whether this physical mounting or retention condition could affect the BlueCruise driver-monitoring function and whether similar conditions exist in other BlueCruise-equipped Explorers.

  • 08/16/2026· UNKNOWN OR OTHER

    We were driving our new 2026 Ford Explorer on the highway around 7:45 am on 8/15/26 when suddenly we heard what sounded like an explosion. Fortunately, my husband did not wreck, roll the car or stop on the highway like I would have given the pure terror I felt. He pulled over, and we looked around and confirmed the sunroof was completely shattered. Fortunately, the shade was closed, or our daughter and dog would have been covered in glass. No object impact, collision, extreme temperature, or weather event was observed before the sunroof shattered. Fortunately traffic was light, and we feel lucky to be unharmed/alive.

  • 08/11/2026· UNKNOWN OR OTHER

    Moonroof had a seal leak. Ford replaced entire moonroof assembly. 3 weeks later the moonroof spontaneously shattered while driving down 40 MPH road, no trees, no rocks, etc. Fortunately, the inner cloth canopy was closed or shattered glass would have fallen down and hit driver and passengers.

  • 08/07/2026· SEATS

    The driver's memory seat has a serious malfunction. Whenever I enter the vehicle or switch between memory presets, the driver's seat unexpectedly reclines completely backward. This also crushes anyone sitting in the rear driver's-side seat, making it essentially unusable until we can return the driver's seat to its upright position. Even more concerning, the seat can begin reclining while I am driving, creating an obvious safety hazard. I recently learned that Ford has issued a recall for this exact issue. However, my vehicle was somehow excluded from the recall despite exhibiting the very same defect. My local dealership acknowledged that my car does show the problem listed on the recall and attempted to repair it by replacing the seat back and seat motor. Unfortunately, the replacement parts Ford supplied had the exact same malfunction. The dealership now must order another set of parts and hope they function properly. What concerns me most is the safety aspect. I am continuing to drive a brand-new vehicle with a known defect that may cause the driver's seat to unexpectedly recline while the vehicle is in motion. That is not simply an inconvenience—it is a legitimate safety concern for me, my family, and others on the road.

  • 08/05/2026· UNKNOWN OR OTHERCrash

    Put vehicle in drive to pull out of driveway started moving when all of a sudden the explorer started rolling in reverse and the the D on the transmission knob blinked green the E brake did not work I ended up in my garage door and in the back of an ambulance for neck pain and whiplash.

  • 07/26/2026· VISIBILITY/WIPER

    While driving my 2026 Ford Explorer on the highway, the panoramic roof glass made an abnormally loud noise and completely shattered without any impact from an object or other vehicle. No other cars were nearby. The protective shade remained in place and no glass entered the cabin. This appears to be a spontaneous failure of the tempered glass. I have already located a nearly identical NHTSA complaint on another 2026 Ford Explorer (Campaign 11734759). The vehicle is currently undrivable in normal conditions and is being repaired through insurance. I am concerned this is a known defect with the panoramic roof glass on 2026 Explorers.

  • 07/23/2026· SEAT BELTS

    NHTSA Vehicle Safety Complaint Narrative I am submitting this complaint to report a serious safety incident involving the rear seat belt of a Ford rental vehicle obtained from Budget Rent A Car. My [XXX] grandson was properly restrained in a weight-appropriate booster seat and secured with the vehicle’s rear lap and shoulder seat belt in accordance with child passenger safety recommendations. There had been no collision, sudden stop, or other event that would normally activate the seat belt locking mechanism. While seated in the vehicle, the seat belt became tightly wrapped around my grandson’s waist and locked in a manner that prevented it from being loosened or released. Multiple adults attempted to free him by following the normal procedures for releasing and loosening the seat belt, but all attempts were unsuccessful. An off-duty Emergency Medical Technician (EMT) stopped to assist. After repeated unsuccessful attempts to release the seat belt, the EMT determined that the only safe way to free my grandson was to cut the seat belt. The child could not be removed from the vehicle until the seat belt was cut. This incident caused significant concern because a properly functioning seat belt should not trap an occupant in a manner that prevents emergency release. My grandson had been properly restrained in a weight-appropriate booster seat and was using the seat belt as intended. I respectfully request that NHTSA investigate whether this incident represents a defect in the seat belt restraint system and determine whether similar incidents have been reported involving this vehicle or seat belt design. If appropriate, I request that this information be shared with the manufacturer so that corrective action can be taken if a safety defect exists. My goal in submitting this complaint is to help prevent another child or other vehicle occupant from becoming trapped in a seat belt and requiring emergency intervention for release. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 07/20/2026· ELECTRICAL SYSTEM

    The contact owns a 2026 Ford Explorer. While the contact's wife was driving 60 MPH, the instrument cluster independently turned off. The vehicle was taken to the dealer where it was diagnosed with a software malfunction. The contact was informed that the unknown software needed to be updated. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that only the fuel gauge and the speed odometer operated as needed. The vehicle was taken back to the dealer where the vehicle was diagnosed with an unknown software malfunction. The contact was informed that the software needed to be updated. The vehicle was repaired. The contact was informed that the software update was completed, and the system was rebooted. The contact was not satisfied with the repair. The contact researched and inquired about the APIM board being replaced to prevent the failure from reoccurring. The contact was informed that the manufacturer did not approve of the repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000.

  • 07/13/2026· VISIBILITY,VISIBILITY/WIPER

    The contact owns a 2026 Ford Explorer. The contact stated that while driving approximately 45 MPH in the rain, the front windshield wipers suddenly stopped operating. The front power windows failed to operate properly and failed to go up or down. There were no warning lights illuminated. The vehicle was taken to the local dealer; however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.

  • 07/10/2026· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    Purchased brand new vehicle two months ago, only has 2000 miles on it. We took it on vacation 14hours from home. Made it to our destination and started getting “vehicle communication errors” on the screen. Jumped the vehicle, notifications went away. We scheduled an appointment with a local ford dealer who told us to bring it in. On the way to the dealership and while driving on the road, the vehicle screen listed the same “vehicle communication error” indicator and every single vehicle service light was on. We lost all electrical power. No blinkers, no miles per hour indicator, no lights etc, but we were able to continue driving to the service dealership. Drove an additional 15 miles with absolutely no electrical power and did not want to stop as we were afraid the car was not going to turn back on, on the side of the road per previous experience.

  • 07/07/2026· ENGINE,FUEL/PROPULSION SYSTEM

    This 2026 Ford Explorer has stopped, stalled, hesitated and jerks after fuel fill-ups. It stopped twice for myself in busy intersections. The dealer has had it for weeks and when driving the vehicle back to me, stalled and hesitated for Ford Service dept. twice. They told me I could not have my car back for safety reasons.

  • 06/22/2026· SEATS

    The contact owns a 2026 Ford Explorer. The contact stated that while attempting to make a left or right turn, the front passenger’s side seat was moving from side to side. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The contact was informed that that bolts were all connected. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact he would receive a call back within 24 hours. The approximate failure mileage was 2,600.

  • 06/19/2026· VISIBILITY/WIPER

    I have a brand new 2026 Ford Explorer ST. There is a permanent haze on or between the glass windshield that does not come off with any cleaning agent and appears to be between the layer. The service manager at the dealership acknowledges seeing the haze and the reduced clarity but clains Ford will not warranty since it is not on a recall. It is dangerous when the sun glare causes it to "glow" impairing clear visibilty of the road. It is also evident and impairs during rain. The difference is very evident when looking through the windshield versus the side windows at the same object,

  • 06/16/2026· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    Description On your vehicle, it may be possible that one or more engine camshaft roller finger followers were not properly installed at the time of engine assembly. Safety Risk An improperly installed engine camshaft roller finger follower may result in engine failure, resulting in a no-start condition or a loss of motive power. A loss of motive power increases the risk of a crash. Your vehicle may also experience engine ticking or tapping noise, and or a low-volume oil leak due to this condition. Remedy A remedy is not yet available. Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available 4TH quarter of 2026. Next Steps Contact your dealer for more information to schedule the free service.

  • 06/14/2026· FUEL/PROPULSION SYSTEM

    I purchased this new car from Bell Ford on XXX. Since I have owned it, it has been under Ford’s care for almost 2 weeks at 2 different service departments. (I have owned for 90 days.) The car sputters and stops when putting on the gas from a start position. I ended up stalling in a busy intersection on [XXX] All the dash lights come on and then the engine light comes on. Says, take to dealer. They are replacing the fuel pump now and trying that. This car has less than 4900 miles on it. The car they have given me to use is not comparable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 06/14/2026· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

    Description On your vehicle, some of the bolts used to attach the vehicle trailer tow hitch may have below-specification torque. Safety Risk This condition may affect vehicle handling characteristics or lead to loss of attachment of the trailer hitch while towing, increasing the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company Lincoln has authorized your dealer retailer to inspect and secure or replace the trailer tow hitch bolts as required free of charge. Next Steps Contact your dealer for more information to schedule the free service.

  • 05/27/2026· STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

    Purchased new 26 Ford Explorer on [XXX] from Franklin Ford in TN. During test drive noted the BlueCruise hands free was canceling but was advised by dealer that it might need to download an update or sync my profile. Next day I confirmed the BlueCruise and adaptive cruise was not working. The hands free BlueCruise and adaptive system will cancel randomly with no warning even while in turn. This almost caused me to slam into the vehicle next to me several times but was able to catch the wheel just in time. This is an extreme danger and hazard. The issue seems to revolve around the lane centering feature but Ford has not confirmed this for me. I dropped the vehicle off with Ford of Franklin on 3/24 who kept the vehicle for 4 days. At the end I was advised Ford engendering was working to push out an update to correct this issue. As of today (5/27), I have confirmed with Ford of Franklin that there is currently no fix for this. I have had to disable Ford BlueCruise and have as of today requested a buyback from Ford. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 05/17/2026· UNKNOWN OR OTHER

    Hello, I am contacting Ford regarding a serious concern with my newly purchased 2026 Ford Explorer ST. Within days of purchase, we discovered water leaking from the moonroof area into the interior of the vehicle, including water coming through the seatbelt pillar area , wetting the roof as well, during rain and vehicle washes. In addition to the leak, there is noticeable wind and air noise coming from the moonroof area even when the roof is fully closed, (we notified them the day we got the vehicle about this) which raises concerns that the seal is not properly seating or sealing against the vehicle. After noticing these issues, we inspected several similar vehicles on the dealership lot and observed that multiple vehicles appeared to have uneven or improperly fitted moonroof seals as well. This has increased our concern that this may be a manufacturing or assembly defect rather than normal wear or an isolated issue. Because this vehicle is brand new and the issue was reported almost immediately after purchase, we are requesting that Ford review this matter seriously and assist in ensuring the vehicle is properly repaired or otherwise resolved. We are concerned about long-term damage to the interior, electronics, airbags, mold or mildew risks, and the overall value and reliability of the vehicle. We have documented the leak and seal concerns with photos/videos and are currently working with the dealership for inspection. Thank you for your time and assistance.

  • 05/13/2026· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    At approximately 1,700 miles, my brand-new 2026 Ford Explorer ST (3.0L EcoBoost) suffered a sudden, catastrophic engine failure while driving, causing an immediate and dangerous loss of motive power. Prior to the failure, the engine experienced severe misfires. Following manufacturer Technical Service Bulletin (TSB) guidance regarding EcoBoost engine misfires, a step-colder spark plug heat range (NGK LTR7IX-11) was utilized to remedy pre-ignition. Ford Motor Company has denied warranty coverage for this catastrophic powertrain failure, falsely claiming the TSB-compliant heat-range plugs caused the destruction. The sudden loss of engine power poses an immediate safety hazard on public roads. I request an investigation into 2025-2026 Ford 3.0L EcoBoost spark plug issues, pre-ignition failures, and unfair warranty denials leaving dangerous vehicles unresolved."

  • 05/13/2026· LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

    During driving all safety systems shutdown and give warning of fault Has happened multiple times at different speeds.

  • 04/30/2026· VISIBILITY

    The contact owns a 2026 Ford Explorer. The contact stated that while driving at an undisclosed speed, the sunroof glass panel made an abnormally loud sound and shattered without impact. The vehicle was taken to a dealer, but the cause of the failure was not yet determined. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

  • 04/23/2026· ENGINE

    While driving my new Ford explorer, with 638 miles on it, on the highway I heard a loud pop, and lost power steering. I was barely able to pull the vehicle over to the shoulder to get off the highway. If I would have been on an interstate or a busier highway it could have been very dangerous. I believe that this has put me in danger having to maneuver the vehicle to the side of the highway and sit there while waiting for a tow truck. The Vehicle was towed to the dealership where we bought it. the service manager told us that the engine had blown, it was a catastrophic failure. There were holes in the oil pan as well as through the top part of the engine from it exploding. I believe that we are lucky that the engine wasn't hot enough to start a fire, as we were only a few miles from the start of our drive. there were no warning lamps or messages prior to the engine exploding. The vehicle is currently at our dealership in Monroe Wisconsin, Alphorn Ford is the dealership.

  • 04/19/2026· VEHICLE SPEED CONTROL

    While operating the vehicle with the cruise control enabled and engaged, the vehicle resets the “set” speed 5 to 15 MPH higher than initially set with no driver input or adjustment and begins accelerating. My spouse related this has happened several times to her at various speed settings. Today, I was on the highway with it set at 60 MPH, the vehicle began accelerating and I noticed the set speed had changed to 75 MPH. I disengaged the cruise control and turned it off. We plan to notify Ford and take it to the dealership for evaluation.

  • 04/10/2026· UNKNOWN OR OTHER

    While driving, Sirius XM pushes advertisements to my infotainment display. These notifications are distracting to driving and they WILL cause an accident. This practice should be banned outright and a monetary fine placed on Sirius XM for impairing driving. Completely unacceptable placement of advertisements and it is going to get someone seriously injured or worse.

  • 04/08/2026· UNKNOWN OR OTHER

    I was driving home from work on the interstate. It was not overly crowded and not many vehicles around me. I was going the speed limit. All the sudden I heard a loud pop and a very loud sound. I wasn’t sure exactly what happened. I thought maybe I blew a tire so I pulled over to the side of the road. I then figured out that my sunroof had shattered/exploded in my brand new 2026 ford explorer. I just purchased it new on 1/30/26 and it has approx 3k mileage. Luckily I had the shade on my sunroof closed otherwise glass would have been everywhere in my car and all of me while I was driving. I was now on the side of the interstate cleaning glass off the top of my car into a bag so I could continuing driving home and it wouldn’t blow off onto the highway into traffic. Needless to say it took a long time. I have no idea what could have caused this to happen other than a manufacture defect in the glass. It is very scary for that to happen while traveling at a higher speed on an interstate. In addition if the sunshade would have been open. I have not spoken to the dealership or insurance company yet, but will call them tomorrow.

  • 03/31/2026· ELECTRICAL SYSTEM

    Bought the vehicle brand new on March 13, 2026, and the battery light came on in less than 200 miles driven. The vehicle is currently in Ford's possession.