Overall rating (best variant)
Safety ratings
2025 Toyota CROWN HYBRID 4 DR AWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (3)
- BACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 25V744000 · 30/10/2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
- EQUIPMENT:OTHER:LABELSCampaign 24V548000 · 23/07/2024
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 25V595000 · 11/09/2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Owner complaints
Most-reported areas
- ENGINE2
- POWER TRAIN1
- FUEL/PROPULSION SYSTEM1
- FORWARD COLLISION AVOIDANCE1
Read individual complaints (3 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 09/03/2026· ENGINE
Engine sporadically loses power or hesitates when accelerating from a stop or slower speed. Have experienced when making a low-speed turn and/or when accelerating from a stop. This has happened on multiple occasions and has been taken to the dealer to investigate. However, they never fix anything because they say they could not replicate and there was no known recall or TSB for the specific vehicle at the time.
- 07/01/2026· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
On occasion, the engine will lack power upon accelerating from a stop of slow speed resulting in a delay in power needed to accelerate. This creates a safety risk when accelerating from a stop or slow speed by opening up the risk of a collision when the car doesn't accelerate as needed. The car has been taken to the dealership but they say they cannot reproduce so they return it in the same condition. There are no warning lights that are presented to the driver.
- 06/23/2026· FORWARD COLLISION AVOIDANCECrash
The Pre-Collision Braking system is the function that failed. It is turned in a new vehicle by the Manufacture. On March 24, 2026 the Toyota dealer did a safety recall on the vehicle The accident occurred on [XXX] In a Parking Garage. I was pulling into an empty parking spot. I turned the steering wheel to align the car to the lines on the floor. My foot was lightly on the brake when the car accelerated forward to hit the garage wall. The vehicle did not show any alarms until after it hit the wall, if this happened while driving it could have hit a pedestrian causing serious harm. I opened a case ([XXX]) with Toyota Brand Engagement Center on April 2, 2026. They downloaded a copy of the vehicle’s software on April 27, 2026. On June 10, 2026, I received an Email from Toyota Motor North America, Inc. (Ronald I.) He wrote “Our inspection did not identify that this incident was the result of a concern in your vehicle’s PCS or throttle system. We appreciate the opportunity to address your concerns, but we are unable to offer any assistance based on the electronic data and the vehicle inspection findings.” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)