2025 Polestar Polestar 3

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2025· ELECTRICAL SYSTEM,ENGINE

  Onboard charger (OBC), which is the unit that converts AC power (what home wall outlets have) to DC power (what the battery holds/uses has failed 3 times now in less than a year of ownership. Brand new car, leased from Polestar. 3/21/25 - Picked up car from Polestar Lisle, as soon as I got home from the dealership, it didn’t work out of the gate, couldn’t home charge. Ever. 5/8/25 - OBC replaced (first time) 6/2/25 - OBC replaced (second time), can’t remember when it actually failed. But this was the second repair date. 11/19/25 - OBC failed a 3rd time, first available repair date 12/26. 12/26/25 came and went, no part, no ETA. Meanwhile, I’m stuck having to pay about 3x the cost to charge at various superchargers/DC fast chargers since it can DC charge only. Paying a lease for an electric car that I can’t charge at home. Each time it breaks, I have to spend a lot of my time driving to and from the dealership for repairs, taking various less desirable loner cars (usually a Volvo XC40 or XC60). Just a big investment of my time (driving to and from dealership about a dozen times over the past 9 months), and financial cost of charging at 3x the rate, essentially at my own expense. Frustrating that a literally brand new car has had 3 pretty critical failures in less than a year of ownership and all the costs are dumped on the consumer. Paying full price for a car I can’t fully use (can’t charge at home, have to spend hours of my time just parked at charging stations)

• 12/23/2025· ELECTRICAL SYSTEM

  There were multiple cases while driving at speed where the driver's display unexpectedly and without warning turned off. I was not able to see the car's speed or gearing until the next time the car was reset.

• 11/26/2025· POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  I have had multiple issues with my Polestar 3. Most notably, the vehicle lost all propulsion at highway speeds. My safety was heavily jeopardized as I had to merge across multiple lanes of traffic to reach the shoulder. On the day of the incident, the car's propulsion stopped working 4 separate times. The Polestar service center did nothing other than reset the software and tell me the issue was not repeatable. Additionally, the Polestar 3 has consistently electrical issues. I've had doors handles close on my fingers, the rear hatch close on my head, I had a period of time where the driver door did not open, and many basic elements like handsfree calling and bluetooth fail regularly. I also get repeated phantom front-end collision issues where the car automatically jams on the brakes when there is no actual concern for front-end collision. Lastly, like many Polestar 3 owners, I frequently have had multiple failures of the Level 2 Charging port. For the 2nd time, I am not able to charge at home or at any other Level 2 Charger. And frequent requests from Polestar to alleviate this go unheeded. I've had to spend a ton of time and money on Level 3 charging (like Electrify America) rather than the charger I paid to install at home. Overall, Polestar 3 has been an awful experience and the vehicle should not have been released. I'm effectively a beta tester for a substandard and unsafe vehicle.

• 11/18/2025· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  The malfunction I experienced involved the vehicle's electronic safety system, which caused the brake to apply suddenly and without my input. The service center was "UNABLE TO DUPLICATE" the specific fault during their inspection and found "NO CODES STORED," noting that the problem was intermittent and not verifiable by the technician. The car is, however, available for inspection.   My safety and the safety of others were put at extreme risk because the car suddenly and unexpectedly applied the brakes while I was driving in the middle of a street, creating an immediate and severe danger of being rear-ended by other traffic.   The problem has not been reproduced or confirmed by the dealer. The technician's notes explicitly state: "UNABLE TO DUPLICATE, NO CODES STORED," and the issue was recorded as "NO PROBLEM FOUND AT THIS TIME."   The vehicle has only been inspected by a technician at the authorized Polestar service center. There has been no inspection by police, insurance representatives, or any corporate representative from the manufacturer concerning this safety defect.   There were no warning lamps or messages immediately prior to the failure on November 13, 2025.

• 10/11/2025· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCECrash

  Date of Incident: [XXX] US Eastern Time Location: [XXX] Incident Type: Safety defect and vehicle malfunction due to Sudden Unintended Acceleration with multiple safety system failures On the date referenced above, while traveling at approximately 5 mph and preparing to park in a gravel parking lot, I removed my foot from the accelerator pedal to bring the vehicle to a complete stop using the normal deceleration process (with One-Pedal Mode disabled). Instead of the expected behavior, the vehicle: 1.Suddenly and violently accelerated without input 2.Drove straight into a parked vehicle at high speed, completely displacing it 3.Continued accelerating despite my attempts to control it 4.Required multiple brake applications before finally stopping 5.Traveled approximately 270 degrees across the parking lot while I desperately tried to avoid additional collisions 6.There were ~6 women that had been standing exactly where the incident happened only a few minutes before the accident, had I arrived earlier I could have hurt/killed these pedestrians Critical Safety System Failures During This Incident: •No pre-collision warnings or alerts activated •No collision avoidance sensors engaged •No automatic emergency braking deployed •No warning messages appeared on the vehicle display •No audible warning sounds of any kind •No air bag activation after my car rammed into the parked car This represents a catastrophic failure of multiple redundant safety systems that are fundamental to the Polestar 3's safety design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/01/2025· FORWARD COLLISION AVOIDANCE

  After the car is backed up in reverse, the car is placed in drive however if at a stand still you pull down on the shift lever twice the car thinks it is in adaptive cruise control and as soon as you apply pressure to the accelerator pedal the car speeds up quickly without application of pressure on the accelerator. Multiple times I had to quickly apply the brake otherwise I would have crashed into my garage. I a person was in front of the car they could be injured. The company has not addressed this issue. Also the forward collision warning system activates spontaneously and incorrectly tightening the seat belts suddenly and with force.

• 09/30/2025· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  The Polestar 3 failed while driving with my family on 8/16/25. It had a propulsion failure (with "turtle mode") and it would only go 6 mph or less and would not go up a hill. With nowhere safe to pull over while on the hill, I had to perform an unsafe maneuver to get the car down a hill to a safe place. Once parked it showed dashes on the dashboard and would not go into drive or reverse. The car was towed--it could not be placed in neutral so had to be dragged up the platform. It was in the service center for 24 days and returned to me without anything fixed. I learned 5 days ago that the service center had requested replacement of the VCU which was denied by Polestar engineering. I feel the car was returned to me in an unsafe condition. The failure happened again recently but fortunately it was parked and would not start. No warning lights, just dashes again on the dashboard. The vehicle has now been at the repair center for 16 days now (40 days total)--the service center has requested VCU replacement which Polestar engineering has denied again. I have requested my options for buy back / lease termination--I was told it would take 4-6 weeks and customer service is not responding to my inquiries now.

• 09/22/2025· ELECTRICAL SYSTEM

  The onboard charger has failed twice now in less than 1,800 miles. Bought the car new and it has been in the shop this time for 31 days and parts are not available to fix it until at least Sept. 30th. Also, Volvo Marin never seems to have loaner cars available. Horrible experience with this dealership and car.

• 09/19/2025· BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

  We have owned this vehicle for about 4 months. During that time, it has displayed dozens of error messages about the vehicle's safety systems. Most commonly, it indicates that the safety systems are not available at all. There are also persistent warning lights about faults in the safety systems. Even when they are working, the ongoing warnings, issues and randomly occurring failures of these systems make them unreliable and less safe than not having the assist systems at all. Polestar service had the vehicle for over 7 weeks but still returned it to us with active safety system failure warnings.

• 09/06/2025· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  Leased a new 2025 Polestar 3 and took delivery Dec 28, 2024. I expected some growing pains as it’s a new car model and relatively new brand, but have had to take it to the dealer and/or call support almost monthly. Most of the issues are resolved via resetting some system, but the major issue has been charging at home. Around March I had an issue where it wouldn’t charge at home and the car stayed with the dealer for 3 weeks (I had a loaner) to replace hardware. Now I’m seeing the same issue occurring which appears as: -Charger and car plug lights are correct (white on charger, green on car) -Car stays “Initializing” longer than normal -Either “Waiting” or “Error” appear onscreen and the car doesn’t charge I am stuck calling the dealer to solve this problem and in the meantime my car won’t charge (undriveable).

• 09/04/2025· VEHICLE SPEED CONTROLCrash

  I was parking, lifted my foot off the accelerator to slow my car down, and instead my car unexpectedly went into high acceleration (note: not user error, I took my foot OFF the pedal). My car hit head-on into another car, then I steered the car sideways, and finally was able to get the car to stop by pumping the breaks several times.

• 07/30/2025· ELECTRICAL SYSTEM

  Car does not AC charge

• 07/22/2025· ELECTRICAL SYSTEM

  AC Charging Fail. Unable to use home charger to charge car even after polestar took car in to replace OBC.

• 07/22/2025· ELECTRICAL SYSTEM

  Charging on AC power failed. Needed to replace GHCA at dealer, and happened two more times, so 3 trips to the dealer to get a new charging component. Lack of charge left us stranded.

• 07/22/2025· ELECTRICAL SYSTEM

  Vehicle has had onboard charger failure twice

• 07/21/2025· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

  three issues 1) media control are not built to steering wheel. The only way to change media is to use the dial. I have to move my hand away from steering wheel and move my eye to see the control. This is a safety hazard. 2) Polestar's driver monitoring software is too sensitive to report overwhelming false alarms. The alarm triggers when turning my head on lane change, moving my eye to change media etc. When there is way too many false alarm, the system become a safety hazard per se. 3) Steering wheel hand detection sometimes don't work even when I have my hand on it. Another distraction.

• 07/21/2025· ELECTRICAL SYSTEM

  AC charger unexpectedly fails and replacement parts take 3-4 weeks to obtain. Lack of AC charging could strand a driver in an area where no DC chargers are available.

• 07/21/2025· ELECTRICAL SYSTEM

  AC charging fails rendering the vehicle unusable when only having access to level 1 and level 2 EV chargers. The onboard charger has been replaced by the Polestar dealer twice. They replaced it once, and it failed to rectify the issue at the dealer; so they replaced it again. After a month of downtime for this issue, we are now on the third onboard charger. Lo and behold, we have the vehicle for three days and it failed again. We’ve resorted to using DC charging but polestar is now unresponsive to our inquiries. We are uncertain whether they will continue to try fixing the issue. Or if they will just ignore us. Also, we had many other electrical and software issues that also caused another separate month of downtime. In the three months since we had this lease, we’ve only driven it on and off for one month. Two months it’s been sitting at a dealership and we are stuck with bad rental car.

• 07/21/2025· ELECTRICAL SYSTEM

  Module allowing at home level 2 charging failed

• 07/21/2025· ELECTRICAL SYSTEM

  After about 3600 miles in service the car stopped charging on level-2 AC chargers. Per discussion with Polestar service the GHVC component failed and was replaced under warranty.

• 07/21/2025· ELECTRICAL SYSTEM

  Unable to use AC charging, faulty on board charger module. Occurred at 500 miles/2 weeks of ownership. No warnings.

• 07/21/2025· ELECTRICAL SYSTEM

  Vehicle stopped charging on level 2 alternating current chargers

• 07/19/2025· FUEL/PROPULSION SYSTEM

  Vehicle suddenly lost power with no warning on a busy four-lane highway. Despite the obvious crash possibility, I was luckily able to move to the shoulder, but the entire electrical system soon went out. Emergency flashers quit working, making a rear-end collision more likely . It was a hot sunny day but the a/c and even the windows wouldn’t operate and we ran out of water before the tow truck arrived; heat stroke was a real possibility. The car was towed to a dealer who diagnosed the problem as failure of the High Low Control Module (HLCM). It seems to be the same type of failure for which NHTSA issued recall 24V940000, but this recall is not pending on my car. As of this writing, the car is still at a dealer undergoing repairs and should be available for inspection.

• 07/16/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  Air conditioner is being over worked because front grill shutters won’t open

• 07/11/2025· STEERING,UNKNOWN OR OTHER,VISIBILITY/WIPER

  The steering wheel has a piece of high-reflective chrome as does the entire front dashboard (and high reflective trim of the speaker on the top of the dash). When the sun is high in the sky, depending on the angle of car, the sun creates a BLINDING reflection in the driver's eyes. I almost got in to accident because of this. They need to find a solution to replace those high-reflective parts of the interior with something that is matte and non-reflective. It is very dangerous. I also reported this to Polestar.

• 07/07/2025· ELECTRICAL SYSTEM

  To Whom It May Concern, I am filing this complaint to formally alert the National Highway Traffic Safety Administration to what I believe is a recurring and potentially dangerous defect in the Polestar 3 — specifically, a failure of the air conditioning system. In my case, the A/C began malfunctioning just one month after I received the vehicle. The system frequently fails to cool, blows warm air, or cycles inconsistently — even in extreme heat. This creates a safety and comfort risk, particularly in regions with high summer temperatures. While Polestar has pushed multiple software updates that claim to improve HVAC performance, none have resolved the issue. This is only one of several problems I’ve experienced with the vehicle. There has been a litany of other issues, including software instability, unreliable app connectivity, and system behavior that seems inconsistent with expected performance for a new vehicle. However, the A/C failure remains the most significant and dangerous problem. What’s more troubling is Polestar’s lack of responsiveness. I have attempted to resolve this through customer service and even escalated the matter to their legal department. I’ve received no reply. Most recently, I attempted to have my vehicle towed to the Costa Mesa, California service center using Polestar Roadside Assistance. Despite repeated efforts, I was unable to reach anyone at the service center to coordinate the tow. I was left stranded with no resolution or support. I have now exhausted all reasonable avenues with the manufacturer. Given the combination of a critical HVAC failure, unresponsiveness from the manufacturer, and what appears to be a broader trend among other owners, I urge NHTSA to investigate whether this issue warrants a safety recall or broader intervention. I am happy to provide documentation, including my VIN, service history, and records of my communications, upon request. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/06/2025· ELECTRICAL SYSTEM

  The car is unable to charge using AC. No matter what AC charge cables are used an AC Charging Fault warning comes up.

• 06/28/2025· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  The vehicle loses 2-3% battery a day, while parked. I've communicated with several Polestars reps, from service technicians, corporate support, etc. and no one can offer a fix. Since leasing the vehicle I've estimated I've lost the equivalent of 540% of battery over six months while the vehicle was parked.

• 06/23/2026· UNKNOWN OR OTHER

  Since taking delivery of the vehicle, multiple electronic and computer-related systems have failed or malfunctioned. Initial issues included unreliable phone synchronization, dropped phone calls, and failure of the driver memory profile system, including seat and side mirror memory settings. Over time, the problems have become more serious and now involve safety-related systems. The vehicle intermittently displays SOS system failure warnings. The center and steering wheel display screens have gone black while the vehicle is in operation, resulting in the loss of vehicle information and audio alerts. During these incidents, it is difficult or impossible to confirm the status of certain vehicle functions through the display. The vehicle has also generated false occupant detection warnings indicating that a person has been left in the vehicle when no person or object was present. In addition, seat belt warning alerts repeatedly activate for a properly installed child safety seat. These warnings appear even when the child restraint is correctly secured. The failures occur intermittently and have been ongoing for months. The problems are particularly concerning because the vehicle is regularly used to transport young children. The combination of SOS system failures, display screen outages, and false safety warnings has significantly reduced confidence in the vehicle's ability to reliably communicate safety-related information to the driver. Multiple attempts have been made to obtain assistance and repairs through the manufacturer and service channels, but the issues remain unresolved. The vehicle should be available for inspection upon request.

• 06/20/2025· AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCECrash

  I was driving my Polestar 3 2025 Performance into a gated garage. The car was on one pedal mode, I slowed down to come to a stop to open the gate. When the clicker for the garage door was clicked the car lunged forward and full speed rammed into the opening gate. Realizing the car is not stopping I pressed harder on the brakes, lifted my foot up and looked down to insure that I was pressing on the correct pedal and started pumping the brake pedal. None of these slowed down or stopped the car, which eventually hit a wall and stopped.

• 06/19/2025· ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

  Software update latest on 06/16/25 caused airbag warning not recognizing seat belts being locked therefore airbag warning started. Loss of regenerative braking. Loss of emergency brake application. Constant alarm because doesn't recognize seat belts being locked.

• 06/16/2026· ELECTRICAL SYSTEM

  Unable to access brand new vehicle for several days. Would not respond to any keys (including the app). First tow company didn't have proper equipment. Spoke with Polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. Tow truck driver was able to get doors to open after jumping the 12v battery (which others have reported problems on). Upon starting vehicle, received electric system warning. Recommended to tow to nearest dealership.

• 06/04/2025· ELECTRICAL SYSTEM

  Vehicle no longer charges at home, work, or any other level 2 AC charging location. This occurred 3 days after driving it off the dealer lot new in Rockville, MD on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 06/04/2025· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  After being away for a couple days the car has been completely unresponsive. I can not access the car and doors will not open. The car had to be towed and seems to be an issue with electrical powertrain such as 12V battery that is dying for some reason. This should not be the case as car was driven before hand and should have recharged the 12V battery. This is very concerning as this can leave you trapped and have to access to the car while traveling. Please investigate as I've seen many issues with this car.

• 06/02/2026· ELECTRICAL SYSTEM

  On-Board Charger not working on L2 charge

• 05/31/2025· ELECTRICAL SYSTEM

  The system component that failed was the on-board AC charger (OBC). This failure prevents AC charging of the vehicle. The Polestar - Houston service team has confirmed that this hardware needs replacement. There is currently a 2-3 week wait for part, so vehicle is currently sitting at the service center. The dealer has diagnosed and confirmed that the on-board AC charger needs to be replaced. Prior to the failure, there were no warnings or symptoms to suggest that a failure was imminent. Three NHTSA manufacturer communications (DP1035, DP1037, and DP1038) are in reference to this issue.

• 05/27/2025· STRUCTURE

  Polestar has choosen to use highly reflective material around the cabin. Specifically the steering wheel has a large metal component that reflects overhead sunlight into the drivers eyes. Here is the issue as discussed on the Polestar Forum. [XXX] The design of the wheel reflects the light directly into the driver's eyes. Sunglasses are not a fix... This is a very dangerous design flaw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 05/13/2025· STRUCTURE,FUEL/PROPULSION SYSTEM

  During the first week of March, 2025, my Polestar 3 suffered a total AC charging failure, meaning I was no longer able to charge at home. March 7 I brought the vehicle to Dyer & Dyver Volvo in Atlanta, GA, and they confirmed that the AC charging inverter failed and would have to be replaced. This part took more than two weeks to receive, and I retrieved the vehicle April 1. This issue seemed resolved since then, however two evenings ago I arrived home to discover that once again the Polestar 3 would not charge, and displayed "Charge fault, contact workshop" on the driver display. The inability to charge the vehicle, and its now pattern of trouble, is certainly a safety issue. While my car was in the dealership I also had addressed a failure of the central locking system. All proximity keys refused to lock, or unlock, the vehicle. The only functional method was one of the card-keys supplied by Polestar. This safety issue completely erodes my trust that I will be able to gain access normally to my own vehicle, but may have to use my phone, or a backup card key (necessitating I carry two keys at all times). This issue has once reoccurred since retrieving the vehicle. Lastly, the driver door was not able to be opened from the exterior. The door handle, though extended and in the unlocked position, completely failed to function. The door had to be opened via the interior handle. I find this to be an extremely grave problem. It has not reoccurred.

• 05/08/2025· LANE DEPARTURE

  - Blind spot warning detection failure (intermittent, unpredictable) - stops working during a drive and doesn't identify cars in blindspot despite working at the beginning of the drive without any notification of system failure. No way to reproduce this as it occurs randomly. Alternatively, it will sometimes light up when there is no car in the blindspot. - Lane keeping assist with cruise control: sometimes car will show that it is following a lane and stop following the lane without warning or notification, with the dash showing that the feature is still on.

• 05/02/2025· BACK OVER PREVENTION

  There is a documented bug with Polestar. If you shift the car into reverse, the rear camera comes on (point back, like it should). If you shift out of reverse, and back into reverse, the camera defaults to an overhead view. With this view it is very difficult to see what is behind you. This happens 100% of the time...it is not a "sometimes happens" bug.

• 04/30/2026· STRUCTURE

  I am submitting a complaint regarding my Polestar 3, which is subject to two open NHTSA safety recalls: 26V-037 and 25V-555. I attempted to have these recalls addressed on March 7, 2026, at Volvo Manhattan (an authorized Polestar service provider). Upon arrival, I was informed that no qualified Polestar technicians were available to service my vehicle, and I was told I would receive a follow-up call. No follow-up occurred. On April 30, 2026, I contacted the Polestar service desk at Volvo Manhattan again. I was informed that they currently have only two Polestar technicians, that they are unable to schedule a service appointment, and that no timeline can be provided for when recall service will be available. As of today, I have been unable to obtain any appointment to remedy these safety recalls, nor any estimate of when the defects will be corrected. I am concerned that Polestar is failing to meet its obligations under federal law to provide a timely remedy for safety recalls. My vehicle is approximately one year old and remains in service with unresolved safety issues. I request that NHTSA investigate whether Polestar is complying with recall remedy requirements in the United States, particularly with respect to service capacity and availability.

• 04/24/2025· UNKNOWN OR OTHER

  I leased a 2025 Polestar 3 in February 2025. Within days, I began to experience serious discomfort. It started with a sensation of inner-ear pressure. It got worse the more time I spent in the vehicle and soon escalated to headaches, dizziness, and nausea. The vehicle is undrivable for me now, and, worse, the sensation of pressure hasn't completely gone away even though I haven't driven the vehicle in weeks. The problem seems to stem from the vehicle's active noise cancellation (ANC) system. I notified Polestar Corporate of the issue on approximately February 26, 2025. On March 13, 2025, a Polestar repair shop attempted to disable the ANC with a software update. After this didn't fix the issue, Polestar suggested on March 27, 2025, that I try driving with the windows closed. This also didn't resolve the issue, and Polestar since has failed to suggest another fix, articulate a plan, identify a timeline, or even let me speak to someone who can make decisions about the matter. Meanwhile, although my case may be extreme, I'm certainly not the only person who's experienced discomfort in the Polestar 3. Even though it's a new model, a forum post suggested other have had issues with the ANC. In addition, one of the Polestar customer service representatives with whom I spoke mentioned that her household has a Polestar 3 and that she avoids it because it bothers her as well.

• 04/10/2026· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  On [XXX], while driving, the car issued a warning that stated, “driving performance reduced. Book a service” and an icon of a turtle. Then on [XXX], while driving on [XXX], the car suddenly slowed dramatically that me, my husband and our frenchie in a dog crate behind us lurched forward violently. Estimated 30 mph sudden drop in speed then the turtle icon appeared briefly. I took the car to the Polestar 3 service department in North Hills, CA on March 12 and it is now April 10 without any resolution in site. Notably, this Polestar 3 also would not unlock the morning of [XXX]x only one night after we signed a lease contract. It had to be towed from our Los Angeles house’s garage. Then on [XXX], it would not charge and had to be in service for almost four weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 04/08/2026· UNKNOWN OR OTHER

  Vehicle has multiple ongoing defects, most critically a malfunctioning occupant detection system causing the alarm to activate randomly, including overnight when the vehicle is empty. This creates a safety concern and repeated public disturbances. The issue has not been resolved despite multiple service attempts. Additional issues include persistent propulsion system fault messages, repeated major service warnings, and intermittent system errors. The vehicle experiences charging failures, with inconsistent ability to charge at home or public stations. Infotainment system is extremely slow and unreliable, and both the center display and driver screen reset unexpectedly while driving or parked. Driver-side window intermittently reports as open or cracks open without input. Bluetooth and Apple CarPlay connections are unreliable. Driver profile settings do not consistently adjust seating and mirror positions. Mechanical issues include a glove compartment that does not open, premature wiper failure, and a front wheel center cap that detached while driving. Vehicle has required multiple tows and has been in service for an extended period (approximately one month) without resolution. Issues persist despite repeated repair attempts by an authorized service center. Polestar corporate has ghosted me and no longer will help.

• 04/06/2026· EXTERIOR LIGHTING

  The driver-side rear taillight assembly suffers from a persistent seal failure, allowing significant moisture accumulation and water droplets to build up inside the lamp housing. This defect was documented by the Polestar Delivery Specialist at the time of vehicle handover and has persisted despite two prior warranty replacements of the lamp assemblies (authorized under Polestar TIE case 01943145). The manufacturer now claims this is a "natural phenomenon" due to a vented design; however, the volume of water accumulation is sufficient to obstruct the clarity and brightness of the safety signaling. Repairs: The vehicle has had the taillight assemblies replaced twice (August 2025 and December 2025) with no permanent resolution.

• 04/02/2025· ELECTRICAL SYSTEM

  From the time of purchase, literally since I first got home from the dealership with it, it will NOT AC charge at 110 or 220v. Multiple chargers tested in multiple locations, both home based and commercial (ChargePoint, etc), none will charge. DC fast charge works fine. Stuck with just having to DC fast charge exclusively. Took it to the dealer, took them about 1.5 hours to finally believe me, but they have identified it, but the module that needs replacement is on back order, so stuck DC charging at about 3x the home charging cost for the time being. Very frustrating on a brand new car. Reference prior NHTSA manufacturer communications (DP1035, DP1037, and DP1038).

• 03/26/2025· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  This is a BEV. The vehicle has routine charging problems, especially with level 2 home AC charging. Parts have been replaced, but the issues persist.

• 03/24/2025· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  The vehicle simply will not charge at any AC plug. At home I have a Type2-AC charger and the car vails to charge, at work I have access to a similar Type2-AC charge, that too fails to charge. The car will only charge at DC fast chargers and those are few and far between.

• 03/20/2026· ELECTRICAL SYSTEM

  Failed to schedule recall RP1063 repair with dealer Boston Polestar (617) 925-7300 for my Polestar 3. I contacted Boston Polestar several times to schedule the recall RP1063 repair, but I was unable to get an appointment. The call operator redirected me to the Polestar service department, which was always busy. The operator left notes for the Polestar manager and promised I would receive a call back, but no one called back. Please help. Best, Jun

• 03/18/2025· POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  Changing the gear to Drive while car is already in Drive is the normal way to put the car on cruise control at highway speeds. This should not be permitted when car is under a certain speed. However, it appears you can turn on cruise control when the car is at 0 mph. When car is already in Drive and at a stop (0 mph), shifting gear changer into drive again, and letting foot off brake and lightly tapping the gas pedals causes car to suddenly lurch forward in a highly disproportional manner to any light pressure applied to the gas pedal. Car then continues to increase speed from 0 mph at an alarming rate as if cruise control is on. This is extremely unsafe. One can accidentally shift the gear into drive more than once while at 0mph, and cause the car to unexpectedly lunge forward into someone or something. Moreover, the current gear is not clearly displayed at any time in a large enough font. The gear indicator is only displayed in tiny font on a small screen atop the steering column, and the gear indicator can be easily blocked by the spoke of the steering wheel when wheel is turned. At no time is the current gear indicator displayed on the larger head unit. Furthermore, there is no audible chime or indication that gear has been switched like in other cars. Without the chime, one can easily put the gear into to Drive twice, entering this dangerous condition where car can lurch forward as if cruise control is suddenly on.