Overall rating (best variant)
Safety ratings
2025 Jeep Grand Cherokee 4xe SUV 4WD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (1)
- ENGINECampaign 25V766000 · 06/11/2025
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Owner complaints
Most-reported areas
- ENGINE1
- ELECTRICAL SYSTEM1
- VEHICLE SPEED CONTROL1
- SERVICE BRAKES1
Read individual complaints (2 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 09/25/2025· ENGINEFire
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well and from under the hood on the driver's side. The contact stated that her husband had not observed any warning or indication when he had parked the vehicle that it was overheating. The contact stated that he had opened the driver's side front door to retrieve personal items, and then the vehicle burst into flames on the driver's side front. The contact stated that the fire department had been called and used a chemical foam to extinguish the fire. The vehicle was towed to an impound lot and had not been repaired. The manufacturer was informed of the failure and requested that the contact leave the vehicle at the impound lot and that they would send an investigator to examine the vehicle. The failure mileage was approximately 5,000.
- 01/24/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.