Overall rating (best variant)
Safety ratings
2025 Hyundai Tucson Hybrid SUV AWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (3)
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 26V047000 · 27/01/2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 28, 2026.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 26V400000 · 24/06/2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKINGCampaign 26V316000 · 19/05/2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Risk: Unexpected braking increases the risk of a crash.
Fix: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.
Owner complaints
Most-reported areas
- FORWARD COLLISION AVOIDANCE66
- ELECTRICAL SYSTEM51
- UNKNOWN OR OTHER25
- VEHICLE SPEED CONTROL23
- LANE DEPARTURE19
- SERVICE BRAKES9
- BACK OVER PREVENTION8
- ENGINE7
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/22/2025· SERVICE BRAKES
The contact owns a 2025 Hyundai Tucson Hybrid. The contact stated that while attempting to make a left turn in a line of other vehicles, the brakes locked up and the vehicle came to an immediate stop. The contact stated that vehicle drove normally after the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,500.
- 12/02/2024· VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
The 2025 Hyundai Tucson's Adaptive Cruise Control (ACC) system does not operate properly due to either a design flaw or a flawed implementation of the design. Hyundai's integration of Forward Attention Warning (FAW) with the ACC prohibits the driver from using ACC while wearing sunglasses. If one is driving the vehicle with ACC engaged and puts on sunglasses, the FAW flashes a warning on the dashboard and disengages the ACC. In order to engage cruise control the driver must interact with the onboard video display system to switch from ACC to "dumb cruise". Obviously the driver's attention is distracted while manipulating the selection of cruise control. The driver is also forced to compromise driving safety because they are forced to choose between wearing sunglasses and being able to use ACC. Use of ACC enhances safety especially when driving into the sun or in low visibility situations. The incompatibility of ACC with sunglasses wear then compromises safety. To make matters worse the FAW options screen provides erroneous information. It indicates that the driver can turn off FAW, but turning it off does not in fact turn it off. Turning it off stops the FAW warnings only until the driver turns on and engages ACC at which time ACC apparently forces FAW back on and active. I took the problem to my local Hyundai dealer who confirmed the problem and indicated they could not repair the problem. Since I am considering a Georgia Lemon Law claim, I asked whether I needed to bring the car back since the lemon law gives the dealer/manufacturer 3 tries to fix the problem. The dealer indicated that would be a waste of time because Hyundai will not support/allow the issue to be corrected. The dealer indicated this is a known issue. An Internet search also confirms that Hyundai's FAW + ACC integration is flawed. Additionally it is not clear whether other enhanced vehicle safety systems such as automatic emergency braking are compromised by the wearing of sunglasses?
- 11/25/2024· LANE DEPARTURE,BACK OVER PREVENTION
VEHICLE HAS 457 MILES. DRIVING IN STEADY DRIZZLE AND ROAD PUDDLES. WARNING NOTICE TRIANGLE SYMBOL SHOWN IN DRIVER INFO SCREEN WITH 3 ERRORS. PULLED OVER AND CHECKED NOTICES. SCREEN SHOWS 3 SAFETY SYSTEMS DISABLED - RADAR BLOCKED. REAR CROSS TRAFFIC ALERT, BLIND SPOT MONITORING, EXIT SAFETY SYSTEM. CHECKED DIAGNOSTICS SCREEN - NO ERRORS. CHECKED FOR DTC CODES - NONE. DROVE CAR HOME AND TURNED OFF ENGINE AND ALL SYSTEMS. WAITED 20 SECONDS. STARTED CAR UP. NO WARNINGS APPEAR IN THE DRIVER INFO SCREEN. NO ERRORS LISTED IN DTC DIAGNOSTICS
- 10/26/2025· ELECTRICAL SYSTEM
Intermittent flickering of the infotainment + backup camera screen. The screen displays glitching bands of static, loses touchscreen functionality, and reboots on its own. The flashing light presents a significant safety hazard when driving at night. Dealer has tried replacing the head unit and adjusting the coaxial cable with no success.
- 10/26/2024· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Forward attention warning is a system with a camera on the top of the steering wheel column that is supposed to check if the driver is looking forward when assisted driving like lane keeping is active during cruise control. This system does not work with sunglasses. Wearing sunglasses to drive on a sunny day is a normal activity. If this system can not see your eyes then it assumes you are not looking forward and will try to shut off driver assistance like lane keeping and then goes another step with a threat to shut down the car no matter where the car is or how fast the car is going. I was going 70 down a highway and I get the forward attention warning and before I can do anything to convince the system I was looking ahead I got the warning that car was about to be shut down. This is the second day in a new car so I was lucky to think to turn off cruise control, but it was a scary incident that could have gone bad quickly. This is not a safe system and and needs to be able to be turned off without disabling the driver assistance features.
- 10/10/2025· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Vehicle propulsion system failed, as a result vehicle rolled down an inclined driveway in to the street and was stuck in the middle on the street in traffic. Vehicle had started normally, was able to shift into Drive, no obvious warning lights or error messages displayed. Vehicle would shift into Drive/Park/Reverse as required but would not move. Upon shutdown an restart two warning lights were display but Vehicle would still not move. Vehicle only had 168 miles on the odometer. Vehicle is a Hybrid, engine was running and Battery charged. Apparently the problem was a failed "Over the Air Software Update", this was corrected by Dealer (see attached file). Safety issue is that the Vehicle, 1 Failed to display any error regarding a Failed Update, 2 Failed to immobilize the Vehicle allowing to move in an unsafe state, 3 Failed to notify Owner that Updates had been done, 4 Proceeded with an over thew air Update that could potentially place the Vehicle in an unsafe state.
- 10/06/2025· UNKNOWN OR OTHER
The Driver Attention Warning alarms every few minutes in highway driving. The loud ringing bell and the dashboard display are very distracting and a hazard in their own right.
- 10/06/2025· FORWARD COLLISION AVOIDANCE
Car stopped abruptly in backed-up traffic on I-84 when there was no danger of hitting the vehicle ahead. It created a danger of being struck by the vehicle behind.
- 10/05/2025· FORWARD COLLISION AVOIDANCE
The forward collision system suddenly slammed the brakes hard to a full stop. This has happened multiple times in situations where there was no real danger(still safe distance with the car in front). I was fully in control, and there were no obstacles or sudden movements from other vehicles. Both times there was a car right behind me, and I was just lucky they didn’t hit me because they swerved into the shoulder. After the first 2 times, I mentioned it to the dealership and asked if there was any way to turn down the sensitivity so it didn't cause an accident and he said it's either all or nothing (which also isn't safe in case of real emergency). He recommended I file a complaint. I should also mention that I owned the 2022 Hyundai Tucson prior to this car for 4 years and never once had this occur. I did have it activate the front collision warning, but it never came to a full stop and allowed the driver to make the correct decision for the situation.
- 10/04/2025· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
The Forward Attention Monitor (or Driver Attention Monitor/Warning...or something similarly named) that monitors the driver's eyes to insure he/she is looking forward at all times) is overly sensitive and shuts off the adaptive cruise control and lane keeping systems. While it does this, there is a beeping, and a text display on the dash that requires reading, it is probably a sentence long, further distracting the driver from looking at the road....This potentially would cause a following vehicle, or a vehicle in an adjacent lane to make a defensive maneuver, or to have to brake abruptly, as one example...basically NOT SAFE) Adjusting the steering column to a safe driving position for me (the eye sensor is located on top of the steering column) also caused this system to turn off the cruise control and lane keeping systems constantly, causing me to have to raise it to an uncomfortable driving position. Also, related to this, the HVAC controls have very dim indicator lights to let the the driver know the fan speed or status of the A/C, making it very hard for the driver to see it and make quick changes before the STUPID eye sensor (Forward Attention Monitor or Driver Attention Monitor) cuts off the other safety features. I wear NON polarized sunglasses to be able drive safely in the very bright Arizona sun, and to see the HUD which is impossible to read if wearing polarized sunglasses. I have worn sunglasses while driving for over 50 years. This 2025 Hyundai Tucson Limited Hybrid is the first car that has this very overly sensitive driver attention warning system and IF it is not adjusted quickly will cause me to sell this otherwise excellent vehicle at a great financial loss. My hope is that it can be adjusted with a software update or physical parts update, before this causes an very unfortunate vehicle accident. It makes driving this vehicle extremely unsafe. I have asked the dealer more than once about this and they say there is no current fix. thank yo
- 10/04/2025· ELECTRICAL SYSTEM
While driving, the digital cluster (unit that displays speed, fuel etc) goes blank many times and this is a major safety issues as critical info is unavailable and also very distracting while driving as the unit flickers and reboots during driving. Here are a few videos of the issue: [XXX] I took the car to dealership where they replaced the cluster module but i still am facing the issues even after repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 10/04/2025· UNKNOWN OR OTHER
My new Hyundai Tucson has less than 5K miles on it and while driving on a fairly empty road the panoramic sunroof exploded for no reason (as we know nothing hit it). Fortunately the screen was closed at the time, but had it been open then glass shards could have entered the car. I often have my grandchildren in car seats with the screen open and this could have caused serious eye damage to them. Hyundai and other manufacturers know this is a common problem but refuse to do anything about it. The local dealer will not cover the repair even though the car is under warranty. When the roof explodes it sounds like a gunshot and we swerved, but fortunately no cars were near us at the time. I can see where this can easily cause accidents.
- 10/04/2025· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Cannot use any driver assistance features while wearing sunglasses (even the lightest lens). I have macular degenation and this affects my future vision. I either can't wear sunglasses (which my eye doctor says are a MUST) or cannot use cruise control or driver assistance features with them. This was not disclosed prior to car purchase and Hyundai claims it is to guard against drivers falling asleep. Unlikely in daylight and if cruise control and distance WAS being used and someone fell asleep it would slow the car down rather than crashing into something full speed. This flaw DOES affect my safety and that have eye issues. Everyone should wear sunglasses during the day to protect their eyes. Please have Hyundai rectify this!
- 10/02/2025· UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
My 2025 Tucson hybrid violently stopped in mid traffic while leaving the intersection once the signal turned green to proceed. I accelerated getting to speed limit then it abruptly stopped, violently throwing contents from back seat to the forward cabin. Both, myself the driver and my passenger were jolted violently. The school bus behind me had to stop quickly as we were just getting up to speed from a stop light. The vehicle is brand new, 2024 miles on it. Tucson Nline Hybrid with all the safety features turned on. I called the dealer and service rep which both instructed to turn off the FCS Forward Collision System setting. I did but this shouldn't be happening and will cause bodily harm/damage, and possible death is a specific situation. This abrupt stop was jarring to both people in the car.
- 10/02/2025· POWER TRAIN
I purchased a brand new vehicle with only 12 miles on it. Less than 72 hours later I had to have it towed. I turned the vehicle on and tried to put it in drive and 2 error messages came up. One was the check hyrid system and the other was a check engine. The diagostic tool on the car says it is related to transmission. The dealership doesnt have time to look into it yet and the Manager from the dealership I bought it from offered no solutions since I travelled home to another state.
- 10/01/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
My vehicle was purchased new and has less than 5100 miles on it. The screen and heads-up display randomly begin to glitch and then simply go dark. I can't see my speed, fuel or charge levels or any important data while driving. This has happened multiple times already. My vehicle is a 2025 model. Interestingly, Hyundai had the same type issue on 2024 models and issued a TSB to resolve this issue, but have not issued any repair for the 2025 models. This is a major safety issue.
- 09/30/2025· ELECTRICAL SYSTEM,LANE DEPARTURE
The electronic dashboard and heads up display go blank for as little as a few seconds to over 30 seconds. This happens over and over again. Sometimes in doesn't happen at all but more often than not it does. I have no data when this does this, no idea what speed I'm going at, no data about the blind spot safety controls. Nothing. If it unsafe to drive without knowing what speed you are going and other information. The dealer said they could not reproduce the condition even though there is a Hyundia Technical Service Bulletin out for the same problem on a similar Hyundai and many, similar reports on the Hyundai forum. The dealer said they could do nothing even though I had to drive off in an unsafe vehicle.
- 09/24/2025· ELECTRICAL SYSTEM
To be honest, this could have been happening for months and I just didn’t pick up on it. I typically look out the front window and use my heads-up display. I’m very rarely looking at the gauges while I’m driving down the street so this just happens to be when I began to notice it. 9-4-25 near 4 PM Left side screen where gauges are located blackout -it didn’t last long, but it did frighten me and then it did it again and the second time it did like a restart because it came up with the ready to drive message 9-6-25 10:40AM left side of screen black out 9–16–25 7:13 AM. Left side screen where gauges are located blackout a second time at 7:12 PM 9-18/25 4:45 PM left side of screen black out 9-20 -15 10:45 AM left side screen where gauges are located blacked out 11:24 AM all gauges lit up on dashboard I don’t even know all these signs. These are the ones I recognize battery, brake, auto hold, ready, number of caution signs, airbag sign, AFS, ABS EPB (image uploaded showing the car in drive) I turned off the vehicle. The lights remained on restarting the car made no difference. The next day car started normal no access dash lights Took the car to the dealership on Sept. 23, when I made the appointment, they acted like they had never heard of this happening ...however when they called to discuss my car they said they have had several come in with the same issue. They stated they needed to replace a wiring harness, but it is on indefinite backorder according to the service person. I think his name was [XXX] . They were unable to tell me when they will be able to address this concern. I am concerned this sounds very similar to the Toyota's that are being recalled and if both companies need the same part how safe are these cars from Hyundai to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 09/22/2025· VEHICLE SPEED CONTROL
The foward attention warning feature needs to be updated to allow owners to shut off the system. When traveling at highway speeds, the speed control shuts off without warning! This has become a possibilty of causing a rear end collision! Please enact a solution to this problem.. Please refer to the Hyundai website for MANY more complaints concerning the foward attention warning features.. Thank you
- 09/21/2025· UNKNOWN OR OTHER
The rear hatch was open as I had loaded packages in it. My husband & I were both at the rear of the car. I was on the passenger side but told my husband I was going to drive home and began crossing over to the driver side. He pushed the button to close the hatch. It came down and hit me in the head. It lacerated my head and really hurt. I had to get 5 staples to close the wound. This is a very concerning safety hazard. As an adult it was painful and required medical attention. I believe it should have detected my presence and stopped. I am concerned what would have happened if this was a child. I believe they would have been seriously injured or killed. I have 3 grandchildren so it is very concerning.
- 09/20/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
The backup camera is not working and theres a glitch on the screen when on reverse gear. In addition the adaptive cruise control is not working 8-9 out of ten times.
- 09/11/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Hybrid System Failure at 4,052 miles. HPCU replaced. Issues remain. Recommending replacement of hybrid battery. DTC codes: P1A9096, P0B3B00, P0A0A12 Dealership has all the maintenance records as this is still unresolved and vehicle remains there.
- 09/08/2025· ELECTRICAL SYSTEM
Intermittent failure of HUD and instrument cluster. HUD disappears from view and instrument cluster goes dark. Unable to read speedometer and information. All warning lights are lit. Cluster has a message no signal. Dealer has on order a replacement wire harness. Problem started after 1 month and 1000 miles. Replacement part on back order will take several weeks. Loaner car has been provided. No injuries or property damage.
- 09/07/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
I have had two incidents with this vehicle (that I have owned for less than 90 days) that have raised safety concerns. Both involved the loss of all information on the "instrument panel" AKA dashboard. In the first (August 18, 2025), all of the warning lights came on, then the screen went dark - there was no information on the two screens and no head's up display. This happened while I was on the highway doing about 65 mph. After I was able to pull over safely, it took several attempts to get the vehicle started again and in gear. I took it to the dealer the next day and they were unable to replicate the issue and saw no codes. The second episode occurred yesterday (9/6/25). This time the screen went dark except for a large red warning "NO SIGNAL". The screen came back after a few moments; I am taking it to the dealer tomorrow. Both of these involved losing all information as to the speed of the vehicle - which I believe is a safety issue. Both of these issues have also been reported by others on Facebook ("Hyundai Owners") since late last year and it appears to be some sort of electrical issue but there has been no TSB or recall by Hyundai yet.
- 09/06/2025· UNKNOWN OR OTHER
While driving my 2025 Hyundai Tucson Hybrid, the vehicle suddenly lost power without warning. On August 29, 2025 , while traveling at approximately 65 mph on a highway, the vehicle disengaged from cruise control and the accelerator became unresponsive. Later thatt day, it happened again, but this time it was on a surface street because I feared an accident on the highway. The engine went into idle, and I was unable to accelerate. I was forced to coast to a stop in a potentially unsafe situation. This also happened on August 23, 2025 in a parking lot. The issue occurs randomly and without any prior warnings or error codes. I am concerned about the safety risk of losing propulsion at highway speeds. The dealership has been unable to reproduce the issue.
- 09/04/2026· WHEELS,LANE DEPARTURE
All four factory Nexen tires on my brand new 2025 Hyundai Tucson Hybrid have shown rapid and uneven wear between 5,000 and 11,000 miles. The vehicle feels unstable, with alignment-like behavior. A Nexen preferred dealer suggested a possible tire defect. Hyundai Consumer Affairs and the dealership have not coordinated a proper warranty inspection, and I was asked to pay $189.99 for diagnosis even though the issue was documented early under warranty. I am concerned this may be a safety-related defect affecting other vehicles.(my 1st request to Hyundai since march 2026 all emails and conversations documented)
- 09/03/2026· ELECTRICAL SYSTEM
The contact owns a 2025 Hyundai Tucson. The vehicle was repaired under NHTSA Campaign Number: 26V400000 (ELECTRICAL SYSTEM); however, the contact stated that the failure occurred. The contact stated that the instrument panel flickered and went blank and repeatedly turned on and off. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,987.
- 09/03/2025· ELECTRICAL SYSTEM
Heads up display and gauge cluster will intermittently flicker and/or reboot. When gauge cluster comes back on it will sometimes have all warning lights stay on. Have had it happen once where gauge cluster rebooted and then flashed "No Signal" while repeatedly rebooting. Both HUD and Gauge cluster do shut off together sometimes so I am no longer able to see my speed when that does happen
- 09/02/2025· ELECTRICAL SYSTEM
The instrument panel side of the infotainment screen has gone completely black on multiple times . The heads up display flickers and goes out, therefore, no way to see what speed I’m going.. extremely dangerous.. also all warning “dash” lights come on. I have A video of the dash lights on and the screen going black and coming back on.. I dont Make it a habit of driving with phone in hand. Your system will not let me upload my videos!
- 09/01/2025· FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
The computerized "Safety" features on this car can not be turned off. They pose a hazard in a number of ways from when the car is stopped to driving on multi-lane highways. For instance, the adaptive cruise control is linked to an over the air network. If that link is "cut" by going through the mountains, cruise control suddenly quits; this has happened while passing a vehicle over a mountain pass. When attempting to pull out from a parking spot, another driver stopped to wait for me because they wanted my parking spot. My car stopped by itself, sounded a loud noise, steering wheel shook, my wife screamed at the noise, and I had to shift out of reverse and shift back into it and attempt to leave the parking spot. When driving in the mountains on curvy mountain roads, my eyes shift around a great deal to keep on top of the road and traffic conditions. This sets off the "its time to take a coffee break" announcement with accompanying dinging. This continues every few minutes until I am out of the mountains - it is distracting at the least. If the adaptive cruise has slowed the car down because of slower traffic ahead, and after a car passes in the outer lane, you pull into that lane to pass the slower car; but when you do, my car accelerates quickly to bring the speed up to the speed set on the cruise control. If the car that just passed is too close, this acceleration sends us hurling toward the other car. I would like the ability to turn these "safety" features OFF. But that is NOT POSSIBLE with the 2025 model - while it was in earlier models. Though I recently purchased this car, I am investigating other cars to replace it almost immediately because I want to be able to drive without these "safety" features making poor decisions and putting my life in danger.
- 09/01/2025· VEHICLE SPEED CONTROL,ENGINE,LANE DEPARTURE
I purchased a brand-new Hyundai vehicle on [XXX] from Dublin Hyundai. Since purchase, the vehicle has exhibited repeated, serious defects that compromised the safety of my [XXX] baby and family. Timeline of Events: [XXX] – Vehicle purchased new. Safety concerns arose within weeks of ownership. July 16, 2025 – Vehicle dropped off for major issues: camera display failures, heads-up display malfunctions, and random security errors. Vehicle remained in service for over two weeks. August 2, 2025 – Returned with the check engine light on and a scratch on the deck. August 3–4, 2025 – Dropped off again; dealership instructed that the fuel level must remain between 50–70%. August 11, 2025 – Dropped off again; a loaner vehicle provided was unsafe — gear shift failure, body control system errors, infotainment failure, and inability to lock the vehicle. This put my baby’s safety at direct risk as the loaner could not be secured or reliably driven. August 19, 2025 – Vehicle returned with new scratches and multiple issues still unresolved. Late August 2025–Present – Vehicle was relocated to San Jose without my consent. I only know its location from the Hyundai app, which frequently alerts: “Battery level is below normal. Please check that vehicle lights and accessories are switched off to avoid battery drain.” I have not been provided proper updates from Hyundai or the dealership. Safety Risk: Repeated mechanical and electronic failures in both the new vehicle and the loaner. Vehicle is unreliable, unpredictable, and unsafe for transporting a young child. Manufacturer and dealer have failed to provide a safe, operable vehicle despite multiple repair attempts. I am filing this complaint because these issues pose a serious safety risk to me, my infant child, and other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 09/01/2025· ELECTRICAL SYSTEM
My dashboard will black out, my HUD display will flicker or just go out. All of my indicator lights for vehicle issues all light up and stay lit up.
- 08/28/2026· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated that the vehicle was included in NHTSA Campaign Numbers: 26V400000 (Electrical System) and 26V316000 (Forward Collision Avoidance); however, approximately 15 minutes after the software updates were completed, the lane keep assist failed intermittently, causing the vehicle to veer out of the intended lane. No warning lights illuminated. The vehicle was returned to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 9,419.
- 08/28/2026· ELECTRICAL SYSTEM,BACK OVER PREVENTION
The parking cameras on this vehicle have been intermittently failing for almost a year, most frequently when reversing the vehicle, but also when parking in a garage (forward camera). This puts me and any cars and pedestrians around me at risk every time it fails when I am attempting to reverse out of a parking space. The car's rear window is not designed for maximum visibility of surroundings. I have taken the car to the dealer 3 times to repair this defect, including one visit in which they replaced the camera. The symptom of the defect is that a green screen appears where the camera image should be and says it's not working, when I put the car into reverse or pull into a parking space.
- 08/28/2025· LANE DEPARTURE
The Hyundai Tucson's "Consider taking a break" advisory is triggered by the Driver Attention Warning (DAW) system. This warning happens so frequently that it is more than an annoyance, but a safety issue, because the driver must continually take their eyes off the road to examine what the vehicle is complaining about, and therefore could conceivably be the cause of a crash. Dealer is aware of issue. See attached technical service bulletin. The problem is easily reproducible.
- 08/26/2025· ELECTRICAL SYSTEMFire
The contact owned a 2025 Hyundai Tucson. The contact stated that while the vehicle was parked and turned off, the rear of the passenger seat caught fire. The vehicle was unoccupied at the time of the fire. The fire was extinguished twice by the Fire Department since the fire reignited after the first time the fire was extinguished. A fire report was filed, and a report number was provided. The cause of the failure was determined to be a lithium battery failure. A police report was also filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 800.
- 08/25/2026· ELECTRICAL SYSTEM
While driving, the infotainment screen (to the right of the driver) begins to flicker. Often if turns completely black and reboots. On at least one occasion, it did not come back on at all for the remainder of the trip. The flickering movement is extremely distracting. The loss of navigation is obviously a problem if you don't know where you are and were relying on it. It is dangerous, could result in injury or death, and should trigger a recall. Hyundai dealerships have NO IDEA how to fix it. They replaced the entire screen module, which did not make a bit of difference.
- 08/25/2026· UNKNOWN OR OTHER
Cluster information panel failed after software update was already completed. Update completed at approximately 8500 miles, failure happened at just under 15,000 miles. Currently in the shop having entire cluster panel replaced.
- 08/24/2025· STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
On long road trip from TX to MA Started before dawn and route initially [XXX] . With sunrise route was into sun and so I used my sun glasses. Within a few minutes a warning gong and light on instrument panel litup. I did not know what the cause was and then unannounced the Adaptive cruise control lane holding and steering shut off and the vehicle seemed to brake quite vigorously. There were a few cars behind me and due to my vehicle suddenly slowing down they had to brake unexpectedly. They then honked at me and passed quite aggressively and gesturing their displeasure with me. I called hyundai tech support they where of no help. I asked for a manager - who called back and I was told it is because I used my sun glasses! I was told it would always happen if sunglasses where used and I could not cancel this feature without disabiling the "safety" features that i considered when purchasing the vehicle on 24th [XXX]. I was told I should not use polarized glasses which my pair Is Not in any event. I requested to speak to a more senior rep and the next day received call from a hyundai rep who stated there was nothing I could to over come this nuisance feature and if I didnt like it I should not have bought the car. I stated I did not know this could or would happen ! In addition every 5 to 10 minutes a warning gong,light and speech notice keeps on popping up and states "I need a rest". In my opinion too, It is also a safety issue as it is a nuisance and consistant and at inopportune times blocking gps commands some times etc. These features, in my opnion, are too frequent too persistant and not helpful. There should be a way for the owner-drver too disable the announcements but have the benefit of the features ie Adaptive Cruise Lane and Steering etc without the car deciding not to allow because sunglasses are needed. That does not enhance safety in my opinion. In my opinion the way it is programmed it is a safety hazard Just suddenly slowing down INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 08/21/2025· FORWARD COLLISION AVOIDANCE
When driving slowly on the highway and changing lanes the car sensed that we were too close to the car in front of us and completely stopped the vehicle. We were not all that close to the car in front of us and we were nearly hit by the car behind us as we stopped. We are concerned that this could happen any time. The car should never stop on its own.
- 08/20/2025· FORWARD COLLISION AVOIDANCE
My car stopped due to the emergency braking system when a car slowed down in front of me. There was no danger of me hitting them, we were in a turning lane proceeding slowly through a green light. My car stopped and wouldn't start moving again for more time than the person behind me would have expected. This isn't the first time, but it's my first time reporting it. I'm worried that I'm going to be hit by another car at some point.
- 08/20/2025· FORWARD COLLISION AVOIDANCE
This is a very real safety concern. On multiple occasions, the automatic emergency braking (Forward Collision Avoidance Assist) feature of my 2025 Tucson Hybrid was activated in a completely unnecessary situation, endangering myself and drivers following behind me. If a car in front of me brakes suddenly, or a car merges quickly into my lane, which happens ALL the time as everyone has experienced, my car takes it upon itself to fully SLAM on the brakes without warning. Each time, it was in a situation where I could have easily slowed the car down incrementally so as to not put drivers behind me at risk of rear-ending my car. This feature can be temporarily disabled in settings, but it AUTOMATICALLY reactivates when the car is turned off then back on. This is a crash waiting to happen and it is unsafe to drive in its current state unless the feature is turned off manually every single time I start up my car. At the very least, there must be a PERMANENT way to turn of FCA.
- 08/18/2026· LANE DEPARTURE
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 40 MPH and attempting to accelerate, the lane assist suddenly steered the vehicle to the right while the road was curving to the left. The contact manually steered the vehicle to avoid a crash. The contact learned that the lane assist feature only activated while driving between 40 and 120 MPH; however, while accelerating and decelerating due to winding roads, the Lane Assist System failed to properly communicate and direct the vehicle, which the contact associated with the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle had been previously reprogrammed by the manufacturer. The manufacturer was not made aware of the issue. The failure mileage was 8,500.
- 08/16/2026· ELECTRICAL SYSTEM,LANE DEPARTURECrash
Previously reported issues to dealership about issues with instrument cluster going black and had it brought in for recalled software updates. Received paperwork stating completion of Campaign 302 and 304 on July 18th, 2026. While driving on the interstate on August 13, 2026 I had the cruise control, lane assist, and steering assist active. The instrument cluster went completely black and at the same time I experienced unusual steering behavior which led to me going into the next lane and hitting another vehicle.
- 08/14/2025· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
I have raised issues with Hyundai with the first week of driving this Tucson Hybrid. I have ask repeatedly to get the collision control turned off, The dealership said they could not turn it off with permission form Hyundai. Hyundai so called customer service escalated it now several times and not a single call back. I was assigned a specialist named Lejo ,National Consumer Affairs, Hyundai Motor America 714-627-9707. Because he is no longer able to help he told me it was escalated and got yet to this day to hear back from anyone. This vehicle has tried to kill us several times and the dealership and Hyundai have been made aware of what it has done. Slamming on the breaks and warning collision, pulling you almost in the ditch because it was raining? This has happen several times. The same thing when a cars turns the corner and is leaving the main road and as i move to the passing lane the car said warning and actually pulled us back behind the car we were passing and then hit the brakes and almost rear ended to car we were trying to avoid. This system can be manually be turned off by me but comes on each time the vehicle is started again. I am only asking that Hyundai permanently shut it off for the duration of my lease. Because of the safety issues with this 2025 Tucson Hybrid I feel it necessary to inform the public and HHTSA. If Hyundai does not turn it off then they need to be prepared to buy back the lease, Hyundai is well aware of the problems as they have issued a TSB 25-GI-017H Apparently you only are to drive away from the sun ,avoid rain,fog and snow? VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 08/14/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Instrument display and head up display go off and on at random times. Occasionally both are off at the same time so I can not see how fast I am going or use the video feed when signalling to turn. At times, all warning lights are on and do not go off so I am unable to tell if there is a problem with the vehicle.
- 08/13/2026· FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 22 MPH and attempting to depress the brake pedal, the vehicle in front of the contact stopped suddenly, causing the vehicle to stop suddenly. There was no warning light illuminated. The vehicle was serviced under NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE) by the owner, but the remedy failed to fix the vehicle. The contact stated that the failure had occurred twice. The contact stated that the recall remedy failed to alert the driver to a possible crash. The manufacturer was notified of the failure and opened a case. The failure mileage was 17,850.
- 08/13/2026· FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system independently activated, and the vehicle came to a hard stop. The contact was pushed forward very hard. The contact stated that the event was frightening. The vehicle was driven to the nearest local dealer; however, the vehicle was not inspected. The vehicle was later towed to another dealer; however, the failure was not duplicated. The contact stated that the recall repair of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance); was completed July 12, 2026. The contact stated that the failure had occurred shortly after the recall repair was completed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 18,600.
- 08/10/2025· POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
I recently purchased this car and just took it on our first highway trip of about 1100 miles. I experienced Three Problems that are a safety concern. 1. "Need to take a Coffee Break Notification." This comes on frequently and is distracting. No need to have that come on. When driving in heavy traffic at speed, this is too distracting. There is no way to turn it off. 2. Camera focused on the driver. If I take a drink from my water bottle, looking around the water bottle to see the road, the camera can not see my face/eyes. It then shuts off my cruise control, makes a noise, scares my wife, and distracts me from driving. This has happened to me in heavy urban traffic going through cities on my last trip. 3. The cruise control is linked to communication from outside the car. When driving in the mountains, there are times when the signal is lost, the cruise control stops working, the car emits a noise signally a problem, my wife screams, I lose concentration on what is going on as the car decelerates quickly and the semi truck behind me comes very close to the rear of the car. Potential accident caused by this silly system. There is no way to disable "adaptive cruise control" and resort to a system that does not rely on outside communication. The car has about 3000 miles on the odometer and I am ready to trade it in/get rid of it. I am greatly disappointed.
- 08/10/2025· ELECTRICAL SYSTEM
The Heads Up Display and Digital Instrument Panel suddenly go blank as if switched off resulting in no speedometer, tachometer, malfunction indicator lamps, temperature gauge, TPMS, and integrated ADAS components including lane keeping, blind spot monitoring, adaptive cruise control, 360 camera functionality. These failures are intermittent and can last for seconds or minutes while operating the vehicle. Onset seems to be related to ambient temperatures, routine ride disturbances, acceleration and deceleration activities in the normal course of vehicle operation. The issue has been a topic of discussion on several online owners forums. Owners report that Hyundai dealers have attempted to resolve this issue unsuccessfully with harness replacement, pin and connector retensioning efforts, and display replacement.