2025 Honda Prologue EV

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2025· UNKNOWN OR OTHER

  When initiated in the phones app, the Hondalink app does not communicate with my Honda Prologue. I keep getting "data unavaible" notices. I've only been able to get the app to update with the automobile on 3 occasions since I purchased the vehicle on 12/14/25. I see a manufacturer bulletin on this problem. (...are experiencing issues with OnStar and HondaLink due to the software within the telematics control unit needing a software update.). I am unable to unlock the car with the app when needed which could lead to a safety issue.

• 12/27/2025· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCECrash

  On December 1, 2025, the 2025 Honda Prologue was pulling into a parking spot between two parked vehicles at low speed. While in forward gear, the Prologue experienced an unexpected acceleration event and collided with three parked vehicles, two of whom were hit with sufficient force to impact adjacent parked vehicles. The driver is unaware of having pressed down on the accelerator and is additionally concerned about why none of the vehicle safety features such as the equipped Collision Mitigation Braking System (CMBS) activated to prevent these collisions. The vehicle was brought to a local Honda dealership, yet they were unable to draw any conclusions regarding why the unexpected acceleration event occurred. The vehicle owner requested a DTC scan report and EDR (event data recording) data from the vehicle, and received the DTC report but not EDR data. The Honda dealership advised calling the American Honda customer service line with the case number to obtain EDR data. The customer service line was not able to assist because they were not able to identify the case manager, which points to a documentation error within Honda servicing processes.

• 12/23/2025· UNKNOWN OR OTHER

  Car had high voltage system error

• 12/23/2025· UNKNOWN OR OTHER

  On December 10th had the reduced acceleration drive with care error

• 12/21/2025· UNKNOWN OR OTHER

  Rear camera visibility is very poor, especially at night.

• 12/21/2025· LANE DEPARTURE,BACK OVER PREVENTION

  I recently purchased a 2025 Honda Prologue. I've had multiple issues with the advanced driver assistance systems. The rear automatic braking will slam the brakes on when I'm backing up if it detects something like a pedestrian on the sidewalk (that I am in no danger of hitting). I've also had issues with it misinterpreting where the lane lines are on the freeway, and automatically trying to incorrectly steer the car OUT of the lane, which is very dangerous, especially at freeway speeds. These systems can be disabled, but this must be done EVERY time you start the car. There is no way to completely turn them off and have them stay off. While I understand these systems were designed to improve safety, they are deeply flawed and actually make driving less safe. At the very least, there needs to be a way to permanently disable them. NHTSA needs to mandate that car companies, including Honda, offer drivers a choice to permanently disable these systems until the technology is much better than it currently is. Thank you.

• 12/19/2025· ELECTRICAL SYSTEM

  I received another service high voltage system message literally weeks after I brought my vehicle in and had the issue fixed. I reported this issue last on 11/24/2025 it is now 12/19/2025 and it happened again. The heat in my vehicle seemed to stop working and was blowing cold air. This is just poor design and disgraceful.

• 12/18/2025· POWER TRAIN

  When turning at a slow speed there is a clicking sound caused by a faulty CV joint. It appears re-engineered parts are not available. To repair the issue, the same parts are used, which are likely to keep failing.

• 12/17/2025· EXTERIOR LIGHTING

  The reverse lights are inadequate. If its very low light conditions you can barely see anything.

• 12/16/2025· FUEL/PROPULSION SYSTEM

  Only had the car 6,000 miles in 3 months. Received a service high voltage system warning causing the car to not be no longer produce heat, including for the battery. This rendered it unable to charge. A dead battery is a dead car. It’s currently been in the shop waiting on back ordered part for 25 days.

• 12/14/2025· STEERING

  Every time I have to turn the car on a 90 degree angle from a full stop at an intersection, the car makes a loud clicking sound as the car comes in and out of making the turn. A quick internet search about this shows it’s a widespread issue, and Honda is replacing axles to fix the issue. This should be a recall.

• 12/14/2025· BACK OVER PREVENTION

  Multiple times, my REAR collision automatic braking has activated when in reverse while barely moving and the vehicle was not at risk of collision. After 2 incidents, I turned the system off. Incident 1) I was reversing into a parking spot with plenty of space and the vehicle automatically applied the brakes, aggressively. It made me think I hit something but there was nothing around the vehicle. Incident 2) I was on the street at a 4 way stop. Car turning in towards me was going to need more space, so I reversed and while inching backwards with a pedestrian on the SIDE of the vehicle walking forwards from my rear, the vehicle aggressively applied the brakes, causing my passengers to think I hit something- but again nothing around the vehicle that was at risk of being hit. It was after this second incident that I turned the system off.

• 12/13/2025· UNKNOWN OR OTHER

  CV axle clicking noise when turning left

• 12/12/2025· STEERING,SUSPENSION

  I have noticed a loud knocking sound coming from both the front right and left areas of the car when turning. I have read it may be a faulty CV joint but I am not sure. This issue arose before the car reached 6k miles. I believe these joints play a significant role in vehicle stability and safety. I have not been able to take it to the dealer yet but I will as soon as I can get a day off of work. There were no warnings on the dash, just a loud knocking when turning which appears to be a common defect that users are experiencing.

• 12/12/2025· EXTERIOR LIGHTING

  The reverse (or backup) lighting on my 2025 Honda Prologue Elite is so useless it may as well not even exist. During the daytime, the reverse camera view is helpful and detailed. At night, or without bright ambient light, you can't even see beyond the rear bumper. Stepping on the brakes gives brief added light, though still not adequate. And you can't continue to press on the brake while backing up. This lack of lighting creates a significant safety hazard when backing up, parking, or checking surroundings at night.

• 12/12/2025· EXTERIOR LIGHTING,UNKNOWN OR OTHER

  The backup camera on this vehicle is basically useless at night if there are no streetlights around. I don’t know if this is a combination of a poor camera and dim reverse lights or just a bad camera, but I think it’s a safety hazard. This is new vehicle using current technology, the camera should be able to see at night, or the reverse lights need to be brighter. What is the point of a reverse camera if I can’t see anything out of it.

• 12/11/2025· POWER TRAIN

  Consistent clicking noise when turning steering wheel left or right from stopped to slow speeds. Noise observed around 1,200 miles. Both front CV joints/axels were replaced by dealership of purchase at approximately 3,200 miles. Identical clicking sounds have begun again. Vehicle has approximately 5,200. Issue has been reported to dealership of purchase again.

• 12/11/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  My vehicle recently began displaying the error messages “Service High-Voltage System” and “Reduced Acceleration – Drive With Care.” Since these warnings appeared, my vehicle’s heating system no longer works at all. This defect creates multiple serious safety hazards: 1.No heat in cold weather: Temperatures in my area are currently around 42°F, and the cabin cannot warm up. This creates an unsafe temperature environment for myself and especially for my children while driving. 2.No ability to defrost windows: Without heat, the vehicle cannot defog or defrost the windshield or windows. This severely impacts visibility and creates a dangerous driving condition. 3.Reduced acceleration: The vehicle warns of reduced performance, which may affect my ability to safely merge, change lanes, or respond to traffic conditions. These issues began without warning, and the loss of heating combined with high-voltage system errors makes me concerned about a potential electrical or battery system failure. This is a significant safety concern that needs to be investigated, as the vehicle is not safe to operate in its current state. I request that NHTSA look into this issue, as other owners have reported experiencing this same dangerous combination of high-voltage errors and loss of essential climate-control functions with no resolution from the manufacturer.

• 12/11/2025· WHEELS,UNKNOWN OR OTHER,LANE DEPARTURE

  7000 miles and car having Axel issue like all other Honda Prologues. Someone lost control already. I am really worried

• 12/11/2025· UNKNOWN OR OTHER

  Floorboard carpet on driver side is defective and not properly secured. Carpet is cut too short. Carpet has no securement mechanism across width of carpet. Carpet has loosened and began sagging directly behind gas and brake pedals. Insulation is clearly visible where carpet is defective. Issue was reported to dealership of purchase and Honda Motor Company (HMC) representative inspected carpet fabrication and installation. HMC representative indicated "vehicle should have never left assembly plant". HMC representative ordered replacement carpet for driver's side. Carpet was replaced by dealership of purchase. Replacement carpet has identical issue and is currently sagging behind gas/brake pedals. This is a CRITICAL safety issue and MUST be addressed. Issue has been reported to Honda Motor Company.

• 12/10/2025· STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  My 2025 Honda Prologue Touring, purchased in August and currently with only 7,000 miles, is experiencing multiple serious safety issues. The vehicle has already had both the left and right axles replaced. by warranty Now, the left axle is failing again. A defective axle can break at high speeds, which puts my entire family at risk, including my baby. This issue compromises vehicle stability and could easily lead to a serious accident. Additionally, the vehicle’s collision mitigation system activates unexpectedly, causing the car to brake on its own without any obstacle present. This sudden braking is extremely dangerous, especially on the highway, as it could result in a rear-end collision. The blind-spot indicators also activate at random. When I attempt to turn right or left, the blind-spot warning turns on even when I double-check and confirm that there are no vehicles anywhere near me. This creates confusion and hesitation while driving, increasing the risk of a crash. Given the repeated axle failures, unintended braking, and malfunctioning blind-spot monitoring system, I believe the vehicle presents significant safety defects that require investigation.

• 12/10/2025· SEATS,LANE DEPARTURE,BACK OVER PREVENTION

  On october 1st i realized that my pilot power seat was making very bad noise when y push my back and the blind spot warning was giving me false alarms when i turn on the signals and make me scare because i don't see anyone next to me and the blind spot alarm turned on and this happens constantly. the rear cross traffic warning press the brake so hard that scares everyone and put my baby in risk because brakes so hard because my daughter is only [XXX] please fix all this issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/08/2025· STEERING,SUSPENSION,ELECTRICAL SYSTEM

  Vehicle makes click-click-click (2-4) on hard over turns with accelerations (e.g. parking lot exit to street) Sounds front right CV/Axle region. Vehicle has intermittent MIL "Service High Voltage Soon" which resolves on subsequent startup, might be linked to scheduled charging within car infotainment.

• 12/05/2025· ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning

• 12/04/2025· STEERING

  Bad front driver's side axle. Loud clicking noise heard when turning left, on every turn

• 12/04/2025· UNKNOWN OR OTHER

  When I am doing any kind of sharp turn like a u turn or exiting my drive way, there is a loud clicking noise coming from what seems like the axel.

• 12/04/2025· POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE

  My 2025 Honda Prologue Elite is experiencing multiple safety-related issues. The front CV axles make a consistent clicking noise when turning, indicating a possible drivetrain or axle defect. The power tailgate also intermittently and unexpectedly closes on its own while loading or unloading, creating a risk of head injury. In addition, the infotainment screen and digital gauge cluster will randomly shut off while driving—sometimes for up to 30 seconds—leaving me without speed, range, or other essential telemetry while the vehicle is in motion. All of which the dealer will not address or states they can't replicate.

• 12/04/2025· POWER TRAIN

  The car has 3000 miles on it and the CV joints have failed. Every time I turn the car makes a clicking sound.

• 12/03/2025· UNKNOWN OR OTHER

  This vehicle's backup camera does not work adequately in the dark. It poses a major safety risk especially in rainy conditions where the driver is unable to utilize the backup camera at all. All rear lights are functioning properly, and the vehicle is in brand new condition with under 3k miles, pointing to a defective configuration for the camera or rear lighting.

• 11/30/2025· STEERING,SUSPENSION,POWER TRAIN

  The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Almost all turns feel as though they are pushing the vehicle to the limit and I fear the parts/joints will fail while the vehicle is in operation. U-Turns are nearly out of the question. If a vehicle cannot safely and effectively make a greater degree of turn, then the turning radius should not allow a driver to put the vehicle into that position. However, for this vehicle, it seems almost any turning at all would then be completely impossible. As the car is still new and well within warranty, I will be taking it to my dealership for inspection and repair. The vehicle has never been in any type of collision or accident of any kind.

• 11/26/2025· VISIBILITY/WIPER

  Back up camera at night is extremely dark and visibility is near zero if there are no additional external light sources. This poses a safety risk as we are unable to see what's behind the vehicle. The vehicle has integrated LED lights and we are unable to upgrade the bulbs to be brighter. Either the night time mode for the camera isn't activating or the lights are too dim.

• 11/25/2025· UNKNOWN OR OTHER

  The rear view camera display is too dark at night and does not provide adequate ability to see objects while reversing. This increases the chance of accidents or damage to the vehicle. The white reverse lights are not sufficient to provide lighting and the display does not have enough brightness and contrast. I have turned up the brightness to the maximum setting.

• 11/25/2025· EXTERIOR LIGHTING,VISIBILITY/WIPER

  The backup lights are too dim to safely see where you are going when in reverse at night.

• 11/25/2025· EXTERIOR LIGHTING

  Reverse camera and the associated lights are VERY dim. It is very difficult to see out the rear camera.

• 11/24/2025· ELECTRICAL SYSTEM

  While driving I received a warning that said “ service high voltage system” that came up on my dashboard. I have had my vehicle just for a couple of months and this is the second issue that I am having with the vehicle since purchasing it. I have taken it back to Honda who is now telling me that they have to do some tests to try and figure out the issue which seems to be a know issue which some forums show that may effect the heating system or cause you to need a complete battery replacement. I have my vehicle in service now waiting to see what the issue is but but for a brand new vehicle there has to be an even bigger problem if the issue is happening not only on my vehicle but on its sister vehicles as well the made by Chevy.

• 11/24/2025· STEERING

  When turning right or left the vehicle is making a clicking sound. When I first got the vehicle within a month of ownership it made this sound prior to me making my first payment. I took it to the dealership for assessment and they said that there was an issue with the axle. They replaced both front axles but less than 3 months later the sound is back and I have taken my vehicle back to Honda. They told me that they have to contact corporate to see how Honda will want to handle the issue. I have literally only made 4 payments since having the vehicle. There seems to be a major issue that has been called out on Reddit forums however no one seems to be reporting the issue properly.

• 11/19/2025· SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash

  The contact owns a 2025 Honda Prologue. The contact stated that upon entering a parking lot at 5 MPH, the contact was attempting to park into a charging station. As the contact depressed the brake pedal, the vehicle failed to stop without warning. The contact repeatedly depressed the brake pedal as the vehicle accelerated and hit a tree. The air bags did not deploy upon impact as the contact's glasses flew off upon impact with the tree. The contact called the authorities, who informed her that they would not come to the scene if there were no injuries or damage to the tree. A police report was not filed. The contact sustained mental anguish and soreness in her collarbone, neck, and back. The contact later sought medical attention at an urgent care facility for her injuries. The vehicle was towed to the dealer, where the contact was informed that the vehicle's computer was offline due to the accident, and the only codes that could be retrieved were codes related to the accident. The contact was informed that until the vehicle has been repaired for the front end damage, they would not be diagnose the cause of the brake failure. The manufacturer was notified of the accident and a case was filed. The vehicle was not repaired. The failure mileage was 2,035

• 11/18/2025· POWER TRAIN

  The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left turn, the contact heard a clicking sound coming from the driver’s side wheel. A dealer was contacted. The vehicle was taken to a dealer, and the contact was informed that the axles needed to be replaced on the front driver’s and passenger’s side. The vehicle was repaired, and the front axles were replaced; however, the failure persisted. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure. The manufacturer informed the contact that the dealer would be contacted regarding the failure. The failure mileage was 3,573.

• 11/18/2025· STEERING

  The contact owns a 2025 Honda Prologue. The contact stated that while driving at undisclosed speeds and making a left or right turn, there was a cracking sound coming from the front of the vehicle. There were no warning lights illuminated. The vehicle was taken to a dealer; however, a diagnostic test was not performed. However, the dealer where the failure was being investigated. The contact stated that the tires were rotated. The manufacturer was not notified of the failure. The failure mileage was unknown.

• 11/17/2025· STEERING

  The contact owns a 2025 Honda Prologue. The contact stated that while the vehicle was parked and occupied, while depressing the accelerator pedal, the contact stated the steering wheel failed, and the vehicle was difficult to maneuver. Neither an intendent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,842.

• 10/21/2025· POWER TRAIN,FORWARD COLLISION AVOIDANCE

  The contact owns a 2025 Honda Prologue. The contact stated that while driving at various speeds, there was a clicking sound coming from the front wheels while turning in either direction. The vehicle was taken to the local dealer, who diagnosed that the CV axle was faulty and needed to be replaced. The CV axle was replaced, and the vehicle was repaired; however, approximately 2,500 miles later, the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed that the replacement CV axle had also failed. The manufacturer was notified of the failure. The contact stated that the Forward Collision Avoidance system had malfunctioned and erroneously indicated to stop the vehicle, although no other vehicles or objects were nearby. The vehicle also abruptly stopped in the middle of the road on several occasions with no other vehicles or objects nearby. The cause of the failure was not yet determined. The local dealer was notified, but no assistance was offered. The manufacturer was not informed of the failure. The failure mileage was 2,000.

• 09/30/2025· BACK OVER PREVENTION

  The contact owns a 2025 Honda Prologue. The contact stated that while attempting to reverse at night, the back-over prevention camera display was very dark, and the visual was not clear. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was advised that the VIN was not included in an open recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 600.

• 09/24/2025· ELECTRICAL SYSTEM

  The contact owns a 2025 Honda Prologue. The contact stated that while he or his wife was driving at undisclosed speeds, the instrument panel displayed a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed, and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 993.

• 09/17/2025· STEERING

  The contact owns a 2025 Honda Prologue. The contact stated there was an abnormal clicking sound coming from the vehicle while turning the steering wheel in either direction. There was no warning light illuminated. The dealer was notified of the failure and scheduled an appointment to repair the vehicle. Upon arrival at the dealer, the contact was approached by an employee, and the employee was notified of the failure and acknowledged that the failure was a common issue. The employee then informed the contact that the issue was related to the front axle; however, the part for the repair was on backorder. The contact decided to leave the dealer without a diagnostic test being performed. The manufacturer was notified of the failure, and the contact was provided with a case number. The vehicle was not repaired. The failure mileage was 26.

• 09/05/2025· BACK OVER PREVENTION

  The contact owns a 2025 Honda Prologue. The contact stated that while reversing at night or in the dark, the rear-view camera image was extremely dark, making the image very difficult to see. The contact stated that the failure created a visibility hazard for the driver. The local dealer was notified of the failure. The dealer informed the contact that the backup camera operated as designed. The manufacturer was not contacted or notified of the failure. The failure mileage was 10.

• 09/03/2026· POWER TRAIN

  Audible clicking/knocking sound when turning left or right sharply at low speeds.

• 08/31/2026· UNKNOWN OR OTHER,LANE DEPARTURE

  I have reported car jerks while driving as though pushing to go. Car service said never heard of something with Prologues and brushed it off. I want it documented. The safety features such as listed above do not always effectively work either.

• 08/29/2026· POWER TRAIN

  A clicking sound coming from the front while turning. CV JOINT

• 08/28/2025· STEERING,POWER TRAIN

  The contact owns a 2025 Honda Prologue. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front passenger’s side axle. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline by the manufacturer to report the failure. The failure mileage was 100.

• 08/25/2025· STEERING

  The contact owns a 2025 Honda Prologue. The contact stated that while driving at 35 MPH, the power steering feature became inoperable. The contact was unsure if a warning light was illuminated. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact stated that the failure had occurred on two occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.