2025 Ford Explorer

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2025· STRUCTURE

  I brought my 2025 Explorer in on 12/19/2025 for a recall check. I mentioned to the Service Advisor that the left rear inner wheel well skirt was detached from the quarter panel. After the car was looked at, he came to me and said that they can be replaced at a cost of $600...XXX. He said it is from the snow and ice tearing them because of the larger tires on the vehicles now....NO XXX..we live in WNY. This is a brand new-ish vehicle with 15,000 miles. How is this something that is my cost, there is obviously a problem with parts or engineering. Basically I will have to replace these after every winter season for the reason that was given....AGAIN...why is this not covered. I regress, he did say Ford MAY help the first time...REALLY?? What happens the next winter and the one after that?? $40K+ for the vehicle and this

• 12/28/2024· COMMUNICATION

  Software for phone has failed 6 times. In the repair shop at dealer 7 out of 9 weeks owned. Dealer couldn't replicate until this visit. Couldn't use law required hands free system because people could not hear me while I could hear them perfectly

• 12/20/2025· AIR BAGS

  Front and side curtain air bags failed. Was side swiped and hit a guard rail head on at 60-70 mph. I was going on the far left lane on the interstate 85. When a lady in the center lane hit the side of my car not paying attention that I was in my lane.

• 12/20/2024· UNKNOWN OR OTHER

  Hands free connection from cell phone to vehicle speakers and mic won't work properly. I consider this a safety issue as it requires me to pickup phone and turn off Bluetooth and work phone manually, looking at it, rather than hands-free. Dealer says corporate has no resolution. Ford consumer line said they're aware but no idea when or if a resolution will be available.

• 12/14/2025· SERVICE BRAKES

  My remote start would not work from inside of a restaurant so I went out to manually start the car. It started fine. It was very cold out so I thought that I would drive up next to the building to get close to the entrance. The parking lot was not slippery at all , when I applied the brakes I had absolutely no brakes and the car bumped into the building. No damage to the building but my license plate bracket was broken and the bumper had minor damage.

• 12/09/2024· STRUCTURE

  The contact owns a 2025 Ford Explorer. The contact stated that while the vehicle was parked in a parking lot, while attempting to exit the vehicle, the front driver’s side door panel separated from the door frame. The vehicle was taken to a local dealer where the vehicle was inspected. The contact was advised to wait for several days before a solution could be provided. The vehicle was temporarily repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,600.

• 12/08/2025· SERVICE BRAKES

  We purchased a 2025 Ford Explorer Active RWD and had a couple of issues with it. Twice when starting the car, foot on brake and when putting it into D the brake pedal drops a notch. It had some error codes as well and OF Course the dealer could find anything wrong. So we trade it in in less than a month for this model 2025 Ford Explorer Active 4WD. The brake has done the same thing to me twice. We purchased this second vehicle on 10/31/2025. Today was the second time this happened. It happened approximately a week ago as well. It's always when putting it into Drive. I have never ever owned a vehicle where the brakes fall a bit...has a rough notch as it falls!! It does not fall to the floor, it is as though a firm brake pedal just falls an inch or so and it's rough, like it's broken. After it happens I drive very slowly and carefully to make sure my brakes are still working. Not normal by any circumstances and the best I can describe this. We drove three Explorers before choosing this one and all three, four with other one purchased the brakes felt different! Brakes should not feel softer or firmer on new vehicles. Our dealer is about 50 miles away and I can almost guarantee they will not find anything because they can't or won't be able to reproduce it as it only happens once in a great while. Like I mentioned, today 12/8/2025 is the second time this has occured on this second Explorer. They would need to drive it everyday for weeks on end and only while putting it Drive as it hasn't happened in Reverse on either vehicle. I do use the park brake while at home, but all times this occured the park brake was not being used and on a flat level surface. Very scary driving a new vehicle around not knowing what is going to go wrong with it especially with brakes! We should feel SAFE in our newly.purchased vehicles. I sure hope Ford figures these issues out before someone gets hurt or dies.

• 12/07/2025· SEATS

  My wife found an article about this, so I guess it happens to other people as well. I will leave the link that she sent to me in this report. To put it very simple there seems to be a problem with the seat, memory module in the door of some Ford Explorers. So many times when my wife has had to move my car from the driveway she gets in the car. She pushes the number two button for her seat settings, and she begins to drive the car. While the car is in motion, at any random interval, the seat will reset to my position without any notice. This means the seat begins to move while the car is in motion. In our case, I am about a foot and a half taller than her so when the seat goes back to my position, even though she’s driving, she can no longer reach the brake. Several times while in motion she has had to just hit the power button and shut the car off. This is bad for the car, but it is also best for her safety. I can see this situation causing an accident. It seems Ford knows about it, and they have fixed it in some cars, however until it happens to you I don’t think you’re going to be aware of the problem if you’re moving quickly, it could be a huge problem. I think this is something that Ford needs to address with expediency Here is the article where she found a similar experience of another customer online [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/07/2024· POWER TRAIN

  We have experience a wrench light on the dash in regards to a powertrain malfunction. I have done some research, it seams that there are a lot of other ford explorer owners that are experiencing this. I have found that there is also a possible TSB for this. Just wondering if this TSB could be recall eligible.

• 12/06/2025· UNKNOWN OR OTHER,VISIBILITY/WIPER

  There is a large black box on the interior windshield surrounding the rearview mirror. This box blocks the defrost on the windshield, causing ice buildup on the windshield in this area thus causing ice buildup on the windshield wipers. This causes the windshield wipers to be ineffective at removing water, snow, slush, - whatever debris is on the windshield from being removed greatly decreasing visibility in freezing temperatures. I first noticed this when it started to get cold and my windshield wipers were making a strange noise. I got out of the car to see what was going on with the windshield and noticed the ice building up at the top middle of the windshield. As I drove, and the temperatures dropped, the top half of my windshield where this black box is iced up causing my windshield wipers to be ineffective on about the top half of my windshield. This greatly reduced visibility in already reduced visibility driving conditions. This was not just ice on the windshield. It was very obviously accumulating where this box is, due to ineffective defrost of the windshield.

• 12/06/2025· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  My vehicle originally showed more than 10 open safety recalls in the FordPass app and at the servicing dealer. I saved screenshots of each recall. After Ford performed a remote over-the-air software update, all but one recall suddenly disappeared from the app even though no physical repairs were done and no documentation was provided. NHTSA still shows Recall 25V543 as incomplete, involving BCM soldering defects that can cause trailer taillamp failure, electrical malfunctions, HVAC issues, mirror/window failures, power outlet issues, and other safety-related electrical problems. The dealer has not scheduled the repair despite parts being listed as available. Ford Motor Company and the dealer have not provided any recall history, OASIS report, repair documentation, or explanation for why multiple recalls disappeared. This creates a safety concern because the vehicle may have unresolved electrical or lighting defects that were not properly repaired or were prematurely marked as closed after a software update. The issue has not been resolved, and Ford has not responded to multiple requests.

• 12/05/2025· STEERING

  When making a turn or going around curves the steering does not return to center and sticks in whatever direction you are turning

• 12/05/2025· UNKNOWN OR OTHER,ENGINE

  12 V Battery continues to die and I've had the car less than a year. On [XXX] the battery was dead. Our neighbor put it on his supercharger. On [XXX] the 12V battery low light came on while I was driving 30 miles away. It went off the next day and reappeared on Thursday [XXX] disappeared on Friday and back on Saturday. I called the Future Ford on Monday and technician [XXX] said it only showed 15% charge. I took it in to the dealership and it was kept over night and the next day he said it was charged to 90%. I was not happy with the "you can come and get it". I told him I'm a [XXX] and bought this car so I wouldn't breakdown and now I don't feel safe with it. He checked the charge again while we were on the phone and he said it dropped to 80%. He said thats not good it will probably need a new battery. That evening he text and said it is fully charged and I can come get it without a new battery. I was not happy as I've received no reason for why it was losing charge. So I did some research on my on and text him back that evening. I told him about my research and found this was an ongoing problem and that they need to find out what is causing the draining issue. I'm sure the dealership had to know as there was a recall for this issue. I suggested a Parasitic test, or software glitch issues to check. He said they would run the parasitic test.. He said it would take several days. I checked back on 12/4/25 and he said No Progress today. I told him I want a copy of all the test run. Wouldn't you know it he gets right back to me saying a handful of modules need updated software. That they will attend them this morning. I think they were trying to get out of the fix as my warranty runs out this month. Why are only certain vehicles being recalled (mine not one of them), when they all should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/02/2025· STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM

  I would need to change many more of the points on the top, see report.

• 11/29/2025· STEERING

  -EPAS malfunctioning and is available for inspection. -Steering sticks in turns and requires too much effort to return to center causing me to overcorrect which causes the steering to stick in the opposite direction and so on. This is not consistent or predictable Also The car is constantly drifting left to right and requires constant corrections to maintain center. -I replicated the issue with the dealer in the car. Dealer said the other car drove the same so there was nothing they could do. -only the dealer has looked at it -no warning lamps present at this time -i have videos that show the car taking turns on a mountain pass and I am able to let go of the wheel and the car continues to turn. Without steering assist features activated. It should at least try to center on its own.

• 11/25/2025· STEERING

  Steering drifts to left and will not return to center with out darting to the right when correcting , a constant movement back and forth to keep it in your lane !

• 11/15/2025· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  “I rented vehicle VIN [XXX] from Budget Rental Car in Panama City Beach, FL (Reservation #XXX, Rental Agreement XXX). I later discovered the vehicle had an unrepaired federal safety recall (NHTSA Recall 25V543 / Manufacturer Recall 25C42) involving the Body Control Module. Budget never informed me of the recall at any time. On November 11, 2025, when I attempted to extend my rental, the representative told me the vehicle had been ‘sold’ and must be returned within two days. When I attempted to exchange it on November 12–13 at three different Budget locations in Lansing, MI, they refused to take the vehicle, stating it had a safety recall and should not have been rented out. Only after this did I check the VIN myself and learn of the safety recall. The recall affects multiple electrical and visibility-related components: trailer lights, interior lights, mirrors, windows, rear defroster, USB/12V ports, and HVAC systems. These issues can reduce driver visibility and increase the risk of a crash. While driving the vehicle, I experienced visibility problems. The windows fogged up severely, and the defroster did not operate properly. As a result, I was unable to see an animal that entered the roadway and unfortunately struck it. There is now damage to the front driver’s side of the vehicle. This visibility impairment aligns with the Body Control Module recall defects described by NHTSA. This vehicle should not have been rented to any customer, especially with the remedy unavailable until late 2025. I am reporting this because an unrepaired safety recall vehicle placed into active rental service directly resulted in a visibility hazard and an unavoidable collision while I was driving.” I did not make it back in time to return the vehicle yesterday 11/14/2025 I am finishing up this report and on my way to Budget in Panama City Beach Florida to return it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/08/2025· UNKNOWN OR OTHER

  Ever since the last recall got resolved the car has failed to go into the gear it’s set to. Such as it fails to go in park when you shift it into park. This is a serious issue as I have now almost rear ended cars in parking lots a few times because of this issue.

• 11/03/2025· VEHICLE SPEED CONTROL

  See Attached Repair Order

• 10/29/2025· POWER TRAIN

  Stopped at traffic light when changed to green pushed on the gas started to roll backwards . Got it stopped and pushed on gas would barely go sounded like transmission slipping. Finally got it thru the stoplight and it started again. Got it home called local dealership took it in and have to take it back Friday morning at 8. Scary!

• 10/28/2025· VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Three times in 5 months since purchasing our 2025 Ford Explorer, all dash lights will come on while driving and vehicle will come to a stop. Braking pressure is reduced greatly and then vehicle will not continue in forward or reverse. Multiple restart attempts will allow the vehicle to move under 5 MPH but will brake hard to a stop if it goes over 5MPH. Two different dealerships have inspected and preformed the same software updates Ford is recommending and its not fixing the issue. Ford is refusing to do anything about it at this time because they claim the software update is as far as they are allowed to go in diagnoses. I have a Ford Case #XXX

• 10/22/2024· FORWARD COLLISION AVOIDANCE

  I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are NOT sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner.

• 10/14/2025· POWER TRAIN,ENGINE

  My 2025 Ford Explorer ST-Line is up to date on recalls as of October 7, 2025. However, I am still experiencing engine "shudder" and hesitation at low RPMs (between idle and 1500 RPM) when accelerating. The 10 speed transmission is also continuing to shift harshly at times. I am very concerned that the hesitation and shudder could be an issue when pulling out into traffic. By comparison, my previous 2017 Explorer did not exhibit this behavior, whichh I consider disconcerting. Also, this car (and all 2025 Explorer models ) injects Fake Engine Noise into the audio speakers to make the 2.5L engine sound more powerful. These fake "bass tones" are disturbing to some passengers with hearing aides, and per Ford's website there is no way to disable the fake noise. Thus, some people with a hearing disability cannot ride in my car without removing their hearing aides. It should be unacceptable to not be able to disable that feature. Note updated form dated 8/1/25 states Fake Noise cannot be turned off.

• 10/12/2025· WHEELS,UNKNOWN OR OTHER

  The carpet on the wheel wells is not functional. We live out on a ranch on a dirt road and when it rains the mud gets stuck on the carpet and weighs is down. This can cause more damage to the vehicle. We took it in to a dealership and they said there was nothing they could do until the carpet gets ripped off. When we bought an expensive 4x4 vehicle we expected it to be sturdy enough to not have to worry about mud (especially when the car has a built in mud feature).

• 10/05/2025· ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  While traveling down the road - not turning or braking - several alerts and alarms started flashing on the driver dashboard on my 2025 Explorer. At this time, I completely lost the ability to slow the car down. The digital emergency brake made no changes to the braking ability. I was able to eventually able to get the vehicle to slow down by engine torquing and turning. I reached out to my local dealership where I purchased the vehicle, and they told me to call Ford Roadside Assistance immediately. They contracted a local towing agency, and they promptly towed the vehicle to that dealership. I was able to take a movie of the incident.

• 10/02/2025· VISIBILITY/WIPER

  Driving to park in garage and camera system came on the display screen, non-functional, displaying a black screen and message with "There's an issue with your camera system" - please see dealer for service. *This has happened twice, once on [XXX] at 9pm and a 2nd time [XXX] at 840pm. So far, as of writing this on 10/2 it has not repeated. Took car to dealership to inspect and codes were evident in system. Dealership investigating (10/2/25 at 1004 AM) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/08/2025· VISIBILITY/WIPER

  Bought my new 2025 explorer an 2 days laterits been parked I noticed a craked on the windshield there is no rock ship nor nothing hit it but i did notice theres 2 cracks on the top black part of windshield where it just out of nowhere keeps cracking down took it to safelite an they said thats a Defect on the windshield

• 09/07/2025· UNKNOWN OR OTHER

  The expansive and overly complicated electronic display has moving menu buttons. By that I mean when you use a feature such as the heated seats or radio source and make a choice, the next time you go there to change something the buttons are in a different order with the previous choice showing first. The radio source actually moves the entire menu to another part of the screen. You have to take your attention off the road for far too long to find what you are looking for. The 2025 Explorer has a very dangerous electronic display that requires far too much attention. As stated, some buttons change location, others are too small to see. The cruise control display is minuscule and mixed in with other display components when there is far more than enough unused space on the screen for larger graphics. I'm sure Ford will use the excuse to use voice controls, but the system is slow and gets it wrong half of the time. In my opinion Ford should be forced to change all of this and send software updates to all affected vehicles.

• 09/03/2026· ENGINE AND ENGINE COOLING

  The contact owns a 2025 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling). The contact scheduled an appointment at the local dealer after being notified of the recall. The dealer initially stated that the part would be available within a week, but the contact was subsequently informed that the part was on backorder and there was no estimated date when the part would be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

• 09/02/2025· POWER TRAINCrash

  Automatic Return To Park safety feature failed to stop vehicle from forward rolling causing vehicle to crash into open garage. The drivers door hit side of garage frame, closing onto my left leg causing calf muscle pain and bruising.

• 09/02/2025· ELECTRICAL SYSTEM

  The contact owns a 2025 Ford Explorer. The contact stated that while driving at undisclosed speeds on several occasions with the cruise control activated, the vehicle inadvertently accelerated to 70 MPH. The contact stated that the unintended acceleration had occurred on Highway 70, even though the Speed Limit was 25 MPH. The contact stated that the incorrect Speed Limit was displayed on the instrument cluster. The contact became afraid of driving the vehicle because the failure could be potentially harmful. The vehicle was taken to a dealer; however, the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 25.

• 08/29/2025· STEERING,SERVICE BRAKESCrash

  On October 24, 2024, my 2025 Ford Explorer ST experienced a sudden steering column lock and complete loss of braking while I was driving, leading to a crash and injuries. The vehicle had approximately 800 miles and was a warranty replacement provided weeks earlier. Prior to delivery, the dealer referenced a Quality Assurance hold of about two months on this vehicle, which was not disclosed to me in any detail. The simultaneous loss of steering and brakes suggests a potential common cause safety defect that may affect other 2025 Explorer ST vehicles. My insurer State Farm is currently conducting a Cause and Origin inspection. I request NHTSA review for a potential defect trend.

• 08/26/2026· ELECTRICAL SYSTEM

  I am reporting recurring engine misfires involving my 2025 Ford Explorer Platinum equipped with the 2.3L EcoBoost engine. The vehicle currently has approximately 15,700 miles. The first incident occurred approximately five months ago. The check-engine warning appeared and the vehicle was diagnosed by an authorized Ford dealership with DTC P0303, indicating a cylinder 3 misfire. The cylinder 3 spark plug was replaced. A second misfire subsequently occurred at approximately 15,700 miles. The vehicle again exhibited an engine misfire/check-engine warning and was transported through Ford Roadside Assistance for service. An authorized Ford dealership diagnosed DTC P0301, indicating a cylinder 1 misfire. I was advised that the cylinder 1 spark plug was physically damaged and that a portion/cap of the plug had broken off and was not present. I am concerned because this represents two spark-plug-related misfires involving two different cylinders of the same engine within approximately five months and at relatively low mileage. Ford has issued technical service information addressing P0301-P0304 misfires on certain 2025 Explorer vehicles equipped with the 2.3L EcoBoost engine. I am not claiming that this establishes the cause of my vehicle's failures; I am reporting the recurring condition so NHTSA can document it and evaluate it alongside any similar reports. Both incidents were diagnosed by authorized Ford dealerships. Repair documentation and manufacturer/dealership correspondence concerning the incidents have been retained and can be provided if requested. The vehicle/component may be available for further inspection if requested, subject to its current repair status.

• 08/13/2026· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  On XXX, my 2025 Ford Explorer Platinum experienced a complete unexplained no-start failure while approximately six hours from home. The vehicle had less than 1/4 tank of fuel but was not empty and was parked on a slight decline. It remote-started normally and ran for approximately 10 minutes before automatically shutting off. Afterward, it would not restart, repeatedly displayed "Accessory Power Only," and later displayed and audibly announced "System Failure, Contact Dealer." Multiple jump-start attempts failed and the vehicle required towing to Lugoff Ford in [XXX]. Lugoff Ford documented fuel and transmission-related codes and initially advised that the vehicle appeared to need a transmission replacement. That explanation later changed, and the vehicle was returned without an identified cause or repair. I subsequently took the vehicle to Cleveland Ford in [XXX] for a second evaluation. Their repair order specifically states that Ford connected data showed a fuel-pressure code on the day of the failure, but they found no active DTCs and could not duplicate the condition. The vehicle was again returned without diagnosis or repair. I am concerned that an intermittent defect involving the fuel system, transmission controls, electrical system, software, or related components could cause another sudden disabling event. Two Ford dealers have evaluated the vehicle, evidence of the original failure exists, and the underlying cause remains unidentified and unrepaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/12/2026· ELECTRICAL SYSTEM

  The contact owns a 2025 Ford Explorer. The contact stated that while the vehicle was parked, the vehicle was started and the doors were unlocked and the contact walked over to the front passenger’s side door to put her purse inside the vehicle; however, after the contact walked over to the rear driver’s side door to place a child into the car seat, the doors inadvertently locked and the child was trapped and locked inside the vehicle. The key fob failed to operate as designed, and the contact was unable to unlock the doors. The contact broke the rear driver’s side window to remove the child from the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer, and the dealer stated that the failure might be related to a software malfunction; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.

• 08/11/2026· SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash

  The contact owns a 2025 Ford Explorer. The contact stated that while driving 50 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle crashed into the driver's side of another vehicle. The air bags failed to deploy. The vehicle was towed to a local tow yard. The contact was transported to the local medical center for medical attention. The contact sustained bruises and contusions during the crash. The contact sustained a continuous headache after the crash. The contact was receiving continuous medical treatment. A Police report was filed. The vehicle was scheduled for an inspection by the insurance company within days. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 20,000.

• 08/09/2026· STEERING

  Steering fails to self-center after slight bear-left such as lane change manuver or steering to track a gentle left bend in road, typically holding ~10 degree left position of the steering wheel. Center feel is "notchy." Behavior is almost completely a bear-left problem and only a slight similar behavior in bear-right condition. Self-centering from hard left seems to be correct in fully returning wheel to center. This behavior has been confirmed by many owners' complaints posted online, and is a problem unique to the Explorer model and 2020+ generation. Video demonstrating problem while driving: [XXX] Explorer ST Owner Forum post confirms similar behavior by others: [XXX] My dealer is treating this as "not a problem, they all do this." No other vehicle in my life (dozens) has ever exhibited this behaviour of steering not returning to center while moving. After delivery I returned the car almost immediately to the dealer on noticing the steering just felt "weird." They found nothing. I narrowed the behavior down to the specific circumstance of bear-left and notchy on-center feel, returned it again, and again they found nothing. With ~3000mi, no change in behavior --"break-in" is long past. I know how to correct for the issue, but if I loan out the car? While it can be called a fit and finish flaw, on the outside it could be a safety issue for unfamiliar drivers. Answers to General Guidelines questions >>> Dealer has identified no failed components or need for repair after two attempts and multiple discussions of the problem. >>> Safety? Issue results in fatigue after long use of the vehicle. Drivers unfamiliar with non-return-to-center behavior may not give the neccesary corrective input to return steering to center. >>> Two dealer repair visits, both inconclusive. >>>No warning lamps etc. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/09/2025· POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

  VIN: [XXX] Recall data refreshed on Aug 09,2025 0 Unrepaired Recalls associated with this VIN for 2025 Police Interceptor - Utility While the 2025 Ford Explorer is recalled,this model for 2025 Police Interceptor - Utility has additional incomplete issues to be reported by NHTSA. As officers on duty should turn these models in to the nearest Ford dealer for competition of the following: 2025 Police Interceptor - Utility Safety Recalls* Missing o-ring supporting disc on bosch fuel injectors Recall incomplete Accessory protocol interface module software update - loss of rear-view camera image Recall incomplete Missing dashboard air bag warning label Recall incomplete Transmission cross member bolt torque Recall incomplete Powertrain control module pcm reprogram Recall incomplete Front subframe bolt torque check Recall incomplete Front brake caliper bolt inspection Recall incomplete Unrequested second-row seat movement Recall incomplete Transmission main control valve body replacement Recall incomplete Connecting rod inspection Recall incomplete This RECALL is a IMMEDIATE Report for any on duty peace officer assigned to these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/09/2025· POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

  As ZERO Recall data refreshed on Aug 09,2025 shows Unrepaired Recalls associated with 2025 Explorer. Please BROADCAST...THE FOLLOWING.. 2025 Explorer Safety Recalls* Missing o-ring supporting disc on bosch fuel injectors Recall incomplete Accessory protocol interface module software update - loss of rear-view camera image Recall incomplete Missing dashboard air bag warning label Recall incomplete Transmission cross member bolt torque Recall incomplete Powertrain control module pcm reprogram Recall incomplete Front subframe bolt torque check Recall incomplete Front brake caliper bolt inspection Recall incomplete Unrequested second-row seat movement Recall incomplete Transmission main control valve body replacement Recall incomplete Connecting rod inspection Recall incomplete While the investor is being held up by the DEPARTMENT OF THE TREASURY, he is awaiting in Ogden, UT for the release of funding to help fix this list of reported RECALL and alerts. By providing engineers with the held and pending release of notes/bills being paused without explanation by the INTERNAL REVENUE SERVICE. As the close of stock options supports the claim for legitimate use and collect my MECCA EXPRESS INC TR, as trustee for collecting funding for these issues. Please BROADCAST..... and advise owners of this vehicle type to stop driving them ASAP as Powertrain control module pcm reprogram, and Missing o-ring supporting disc on bosch fuel injectors. May cause engine failure at HIGH MPH during high RPM on highway and road ways. Potential stall is possible, PLEASE REPORT ASAP. For safety international!

• 08/08/2026· STRUCTURE,SEATS,UNKNOWN OR OTHER

  This vehicle was a rental car. The rear door opens and closes at random times. On multiple occasions even after locking the car, we would come out to the door being open. The door came down on its own and smacked my wife as well as hitting my [XXX] daughter in the head. While driving down the highway that rear door decided to open on its own putting my family in immediate grave danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/05/2025· UNKNOWN OR OTHER

  Instrument panel and center dash monitor: Multiple times, one and/or both have had a blacked out screen during power up and after engine start. The screens never come on or they go dark after powering up the vehicle. Safety concerns: This limits the HVAC system control during hot summer months in TX. The back up camera is not available. Navigation is lost. The Explorer is at the dealer now undergoing diagnostic testing.

• 08/04/2026· SERVICE BRAKES

  On repeated occasions the vehicle’s braking system has malfunctioned without driver input, including uncommanded automatic brake engagement at highway speed and, most recently, a failure of the braking system to respond as commanded. These malfunctions occur without warning and directly impede my ability to control and safely operate the vehicle. On at least one occasion the malfunction occurred while I was driving on the highway with my three minor children in the vehicle and nearly resulted in a major collision.

• 07/31/2025· VISIBILITY,STRUCTURE

  The contact owns a 2025 Ford Explorer. The contact stated while driving 65 MPH, there was an abnormal windy sound coming from the driver's side-view mirror. The vehicle was taken to two different dealers, where it was determined that the turbulence was caused by the mirror. The contact was informed that the molding was different from the passenger's side-view mirror molding. The dealer determined that driver's side-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 15,000.

• 07/30/2026· ELECTRICAL SYSTEM,SERVICE BRAKES

  On XXX at approximately 4:30pm, while driving through a parking lot (between 5-10mph), I tapped my brakes and then the parking brake activated and caused several errors on my dash, such as the ABS light, a brake failure error, a service Advance-Trac error, and others. The brakes became incredibly stiff and would not work when I pressed them. The car would continue to roll and stop randomly. I was able to pull into a parking spot out of traffic and when attempting to disable to parking brake, it would not work. I had to attempt to disable it, turn off my car, and then turn it back on. After a few seconds, the parking brake audibly unlocked and then my brake pedal became usable again. I called Two Rivers Ford in [XXX] the next day and they advised that they would look at it, but it would be the end of July before they had a service loaner available. I brushed it off as an electrical glitch. On XXX at approximately 7:30pm, my car did the exact same thing again while coming to a stop on a highway. This again occurred around 10mph. I was able to get off the highway and reset the parking brake again by turning the car on and off and was able to begin driving again with no issues. On XXX I called the same dealership again and they were able to provide me with an emergency service loaner same day due to the urgency of the situation. They advised that this had happened to 5 other Explorers in the country prior, the first step is to reset the ABS Module, if that doesn't fix it, they will replace the brake booster. On XXX at approximately 9:45am, while braking prior to turning in an intersection, at approximately 30mph, the same issue occurred again. This time I rolled into the middle of the intersection, because my brakes wouldn't work. On XXX, I called the dealership and they provided me with another service loaner to attempt to replace the brake booster. This is a major safety issue due to loss of brakes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/30/2025· SEAT BELTS

  On a brand new 2025 Ford Explorer the 2nd row seatbelt was never bolted in. The seatbelt was hooked into the bottom so at a glance it looked correctly installed. But after having to remove a car seat the plastic covering looked like it was detaching. After gently pulling the plastic covering came up and the metal bottom of the seatbelt came out. Brought it to a Ford dealer and they confirmed that there is no bolt holding the seatbelt in and there were no threads, meaning there was never a bolt.

• 07/18/2025· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Brakes failed while coming to a red light. Turned to the right and into rock landscaping and pushed the ebrake to stop. Antilock brake failure came up and pre collision assist said was no longer available. Had to have it taken to Ford dealership. They replaced brake booster and brake lines and tried to reprogram computer but brakes keep locking up . So there are keeping for now to figure out the problems

• 07/16/2025· STRUCTURE

  My 2025 Ford Explorer has a wind noise that Ford has admitted to having an issue with. My case number is CXH04811376. In the upper corner of both the drivers and passenger side front window there is a loud wind noise that begins at speeds of 40 mph and more. A Customer Experience Specialist admitted there is a problem but they will not fix it until there is a recall.

• 07/10/2025· LATCHES/LOCKS/LINKAGES

  The contact owns a 2025 Ford Explorer. The contact stated while driving approximately 1 MPH and pulling into the garage, the liftgate opened unintendedly, scraping the garage door. The contact worked on the vehicle and temporarily repaired the liftgate. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case due to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 1,200.

• 07/07/2025· VISIBILITY

  The contact owns a 2025 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V157000 (Visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 07/04/2025· ELECTRICAL SYSTEM

  Gateway module does not work. I've had my 2025 vehicle since 11/21/2024 (over 7 months) and it has never worked. I have not had a safety update since 05/2024 when it was at the factory. There has been many OTA updates and updates that need to be preformed at dealership and have not had any completed. I have a PCM safety recall that can't be preformed because of the gateway module not being available to dealerships. Ford Engineers know about the problem and still has not released any parts. It can cause many unsafe issues because codes do not show up on the mechanics machines.