2024 Toyota Grand Highlander

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2025· SUSPENSION,POWER TRAIN

  I have taken my vehicle to Wilde Toyota (2 time) for the same issue . The car either moves/slids to the left or right. They adjusted the wheel alignment in November and now again I am having the same issue. Took the car again to Wilde Toyota and they are asking me for 185 USD for the wheel alignment. I told them this looks like a drive train or suspension issue but there were hesitant to check it.

• 12/23/2024· AIR BAGS,UNKNOWN OR OTHER,ENGINE

  I call the dealer the say they already have remedy but they requested the parts to the manufacturer and they don't know when they will received the order I call the manufacturer they don't know either, Now my car is in the dealer because it was out of oil and is a brand new car, I need help the Toyota and the dealer are not respecting my safety I'm scar to have an accident and my airbags won't works

• 12/17/2024· VISIBILITY

  I bought this car brand new three weeks ago from a Toyota dealership.and there are all kinds of distortions in the glass on the windshield of the vehicle. There are all kinds of wavy distortions on the glass on the windshield. With the windshield glass, not being clear, it makes me concerned about the safety features not working properly. These distortions makes it difficult to drive the vehicle because it’s not clear and is distracting. The glass is acoustic heated glass made by Pilkington.

• 12/17/2023· UNKNOWN OR OTHER,BACK OVER PREVENTION

  The center console display stopped working the next day I picked up my car. This display also displays the feed from the rear-view camera, which is flaky because of this issue. The center console display enters a reboot cycle; it reboots every minute, distracting me while driving. I picked up this new vehicle on Dec 15, 2023. This issue started occurring on Dec 16, 2023.

• 12/16/2025· SEATS

  Third row seating bottom (back side) has loose flap material end the bottom, when closing and opening the seat it’s can get stuck. It’s also possible the seat can probably even collapse while in use or in driving. The dealer tried to help but there doesn’t seem to be any solution for this from Toyota. This seems to be model wide issue as I was told by dealer. They had another one with same issue. The bottom back of the seat is literally loose flap material. The only solution was they replaced the cargo tray which was actually slightly BENT at front possibly due to seat struggling to close and opening due to faulty design. THIS IS A FAULTY DESIGN! ITS LITERALLY A LOSSE FLAP PLASTIC MATERIAL ON A SEAT BACK. The dealer told me to be careful when handling these seats bc the material can break easily and there isn’t solution from Toyota on this unless there is recall or safety notice.

• 12/15/2025· ELECTRICAL SYSTEM

  I am filing a complaint regarding a safety recall on my Toyota vehicle. Toyota issued the recall notice on September 11, 2025, but as of today there is still no available remedy. Due to this recall, my vehicle has been deemed unsafe and undriveable and has been out of service since October 8, 2025. While a rental vehicle has been provided, I have been without my own car for several months with no clear timeline or resolution. I am concerned about the extended delay in providing a recall remedy for a safety-related defect and the lack of transparency regarding next steps. I am requesting that NHTSA review Toyota’s handling of this recall, including the prolonged lack of a remedy and the impact on vehicle owners. I believe this delay is unreasonable and warrants further oversight.

• 12/11/2025· VISIBILITY

  My Toyota Grand Highlander develops severe interior window fogging and condensation, affecting the windshield, front side windows, and occasionally rear windows. This occurs during normal driving, especially in cool or humid conditions. The fogging appears rapidly, and the HVAC/defrost system often fails to clear the windows effectively, even when set to full defrost with outside air intake. Interior moisture buildup is excessive compared to other vehicles I’ve owned, and the issue repeats regularly. This creates a significant visibility hazard, forcing me to adjust climate controls constantly while driving or pull over to clear the glass manually.

• 12/08/2025· SUSPENSION

  My car is a 2024 Grand Highlander I bought in May of last year. It currently has 20,000 miles on it. A few weeks ago I started hearing a knocking sound when I turned left or right. I looked at some Toyota forums and found that other people were having this issue and had to have both front axles replaced. I took my car to Toyota and sure enough, they said the parts they used to assemble the car were not machined properly and they replaced both of my front axles. Having said that, I have 2 issues. One, why hasn't a recall been issued on this. It seems as though quite a bit of people have had this problem and this is a big safety issue. There have been 2 other recalls, one about the screen going blank and airbags, but to me, axle is a much bigger safety issue, so why no recall on this? Also, the technician recommends an alignment after chaning the axles which I am expected to pay $150 for but this should be included since my axles should not need changing at 20,000 miles. They consider alignment normal wear and tear and not under warranty which I would normally agree with but I only need an aligmnent because they changed my axles.

• 12/01/2025· UNKNOWN OR OTHERFire

  On 11/24/25 I gave permission to my friend to drive my 2024 Toyota Grand Highlander SUV from my house to Newark international airport, while my friend was driving my 2024 Toyota Grand Highlander SUV on a New Jersey Turnpike , the vehicle suddenly dropped the speed and within moments caught fire. I live in Pennsylvania, but the incident occurred on New Jersey Turnpike . The fire started while the car was in motion, creating a serious safety hazard. The vehicle was properly maintained, and no prior warning lights or issues were noted before the incident. I have done vehicle inspections/ service this month, and they told everything is perfect. This poses a severe risk to driver and passenger safety, and I am reporting it for investigation. Whole car got burned out within 5-10 mins only

• 11/30/2024· UNKNOWN OR OTHER

  After one year of ownership the center display screen started going to a blue screen advertising to enroll in Driving Experience, which is a Huge distraction, I’m unable to access my driving instruction. Only way to not get this (it appears) now to to enroll in a costly monthly payment service, basically blackmail! I’ve gone to dealership and there is no way to black this continue distraction

• 11/26/2024· AIR BAGS

  The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 11/24/2024· SUSPENSION,STRUCTURE,UNKNOWN OR OTHER

  Driving at low speeds through my neighborhood, when going on any bumpy road there is a terrible low bass noise. similar to a sub woofer very low bass. it is very annoying and distracting.

• 11/24/2023· VISIBILITY/WIPER

  I was driving around town and a loud bang, almost as loud as a gunshot. My moonroof had shattered into thousands of pieces.

• 11/21/2024· AIR BAGS

  I received a recall notice on June 21st, 2024 about the airbag on both driver and passenger not being deloy if the vehicle in a crash. It has been 5 months already, but the remedy is still unavailable to fix the issue. I extremely have a concern for my family and my safety when driving the car.

• 11/21/2023· UNKNOWN OR OTHER,VISIBILITY/WIPER

  side mirror vibrated badly with out music turn on. with music, shaking likes dancing

• 11/20/2023· UNKNOWN OR OTHER

  I purchased this vehicle in Canada and I need to use this vehicle in United States roads as well. Toyota is reluctant to confirm this vehicle is meeting Federal Motor Vehicle Safety Standards except labelling and it is safe to drive in United States roads. This vehicle is equipped with TPMS but it is not listed as a part present in the vehicle which makes me worry. Request you to probe this requirement and make me and my loved ones feel safe in driving this vehicle.

• 11/19/2023· ELECTRICAL SYSTEM

  Toyota provides the ability to use a phone for a key. Only one key was provided due to chip shortages. My phone has been registered as a key. I left my home with only my phone. Upon coming out of the store my phone would not open the door after trying numerous fixes including calling Toyota. My wife unlocked the car remotely via satellite. Trying for 20 minutes with Toyota we could not get the vehicle to recognize my phone. My wife had to drive the only set of keys to my location. The vehicle still wouldn't start until I unlocked the vehicle with the FOB. Had this issue occured in a remote area without cell service I would have been locked out of my vehicle with no way to call for help.

• 11/13/2025· POWER TRAIN,ELECTRICAL SYSTEM

  The contact owns a 2024 Toyota Grand Highlander. The contact stated that upon starting the vehicle and reversing, there was an abnormal banging sound coming from the vehicle. While attempting to reverse, the vehicle failed to move, but the vehicle was restarted and operated as designed. While driving, there was an abnormally loud clanking sound coming from the vehicle with the “WRENCH SYMBOL” displayed. There were other unknown warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the vehicle would be taken back to the local dealer for additional diagnostic testing. The manufacturer was not contacted. The failure mileage was approximately 18,000.

• 11/13/2024· AIR BAGS,UNKNOWN OR OTHER

  I saw that a recall was posted on my Toyota app. June 28, 2024, I called for recall repair, regular service and second key. I was advised that the recall did not have a remedy, but I needed to bring it in for regular service. Service was scheduled for July 13, 2024. At that appointment, I followed up on the recall. They advised that the recall is open but Toyota did not have a remedy, so just keep monitoring it. I called on November 5th , to check on the recall and a service campaign alert that was issued on my Toyota Application. They said for that I needed to bring it in during the week, we scheduled the recall repair for 11/12/2024. When I picked up my vehicle, I was advised that they had to order the part for the recall. They performed regular maintenance, etc. however, the recall is still open and has not been repaired.

• 11/05/2024· ELECTRICAL SYSTEM,AIR BAGS,LANE DEPARTURE

  The vehicle airbag is not fixed yet it is almost on year now. Either had to fix or issue new car. even the price come down now lost money due to bad name. when driving suddenly the safety fails and shows error the blind spot. And there is another recall also electrical one they ask us to come fix. How come a car be safe if airbags do not deploy you have to force them fix it please one year is too much it is safety concern.

• 11/03/2024· LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  Dash board appeared safety issue warning and ask to contact dealer. I have been to dealer 3 times since bought the vehicle last year. The first time it appeared was after I bought the vehicle for a week. I brought the vehicle back to the dealer and ask for a refund or exchange another one, and was denied. I happened 2 more times and I brought in again. They said that they adjusted the sensors for a less sensitive level. I contacted toyota to exchange or return the vehicle last year. They got my information down and never replied to me until now.

• 10/31/2023· STRUCTURE

  Hood vibrates, and on sunlight or cloudy days the light flickers in your vision. This is a safety concern that Toyota says is a normal characteristic of the vehicle. NOT.

• 10/26/2024· STRUCTURE

  The hood of the vehicle flexes a lot at highway speeds, and it causes a lot of distraction if the sun is reflected on it. My concern is how much distraction it causes

• 10/24/2023· STRUCTURE

  Hope this email finds you well. I am writing just to give some feedback about my brand new Grand Highlander Platinum. Unfortunately, I have been noticing some issues with the hood (vibrating) at any speed which raised a huge concern about the safety of my family as it seems like the hood is going to fly away from the vehicle (at high speed like 50 mph or more). The formal response received from 2 different dealers is: We just got off the phone with the Toyota technical specialists about the concern with the hood. They have one other case open for the same complaint but are telling us there is no safety concern at this time and to release the vehicle back to you. We did test 2 other Grand Highlanders and they are both doing the same thing. My personal opinion is that due to the lightweight nature of the hood it is susceptible to flex and is showing that movement more obviously because of the black paint’s reflection properties. In my experience, if more of these cases arise, the manufacturer will open an investigation into a possible resolution but at this time we have been instructed to take no action. If you want I can send you some videos about the vibration. As you can see, the answer does not make sense since it is uncomfortable to see how the hood moves while you drive. I think it is important that customers know this defect before investing money in this vehicle. Kind regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/21/2024· AIR BAGS

  The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/20/2025· ENGINE

  All lights and warning system alerts suddenly came on. Hybrid System Malfunction. Once towed to dealership; stone came through large gap in front grill and put a hole in internal radiator. Not covered under warranty. Design flaw appears to be a problem in front grill.

• 10/17/2025· ELECTRICAL SYSTEM

  center infoscreen blacked out while driving on 2 occasions weeks apart. screen rebooted after restarting car each time.

• 10/17/2025· ELECTRICAL SYSTEM

  fuel guage does not accurately indicate the amount of fuel in the tank. when guage showing completely empty the car takes about 12 gallons to fill, tank capacity shown in manual is 17.2 gallons.

• 10/17/2024· POWER TRAIN

  The contact owns a 2024 Toyota Grand Highlander. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power. However, upon releasing, and then reapplying pressure to the accelerator pedal, the vehicle returned to normal functionality. Afterward, a message was displayed indicating that both the accelerator and brake pedals were being depressed simultaneously. The contact also stated that later, after dropping his son off for school, the seat belt warning light illuminated indicating that a passenger was not wearing a seat belt though all passenger seats were unoccupied; during this time, the radio failed to function, prompting him to restart the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 4,000.

• 10/16/2024· POWER TRAIN

  Specifically the model: 2024 Grand Highlander Hybrid Max. immediately new off the dealer lot when driving between 0-40mph, there is a transmission issue. In real life situation of stop and go, and needing to accelerate after making a right turn out of a driveway or stop sign on to flowing traffic, often times it feels as if the gear is shifting too high or skipping causing the car to lose power/ rpm and the vehicle chugs, before skipping back to the correct gearing and accelarating. I'm not sure how to describe it but I feel it is a safety risk especially if there are cars coming behind you. I have taken this into Hamer Toyota 2 times, but they can't seem to recreate the issue. However, my wife goes through this almost every day during her commute to and from work. Imagine driving a manual transmission and accelerating on 1st or 2nd gear, and all of a sudden the gear shifts to 4th or 5th gear, causing loss of power or rpm and due to natural instinct of depressing the accelerator further for power and the gear now shifting back and clutching grabbing at 1st or 2nd gear with the accelerator depressed further down than the beginning. This causes a jerking motion of our body in the car, because the car loses power, the all of sudden jerks back into power. I have attached URLs to people complaining about this besides myself. I'm seeing that toyota released a TBS to update software, but it seems its not readily available every time I call, or they need to recreate this before anything is done. I think this is a big safety concern and eventually cause accidents by getting rear ended. I'm sure other drivers think we can't drive because of not being able to speed up then rocketing forward. help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/10/2023· STRUCTURE

  I wanted to open the hood using the hood support rod. Holding the hood with left hand using right hand grabbed the support rod . It burned my fingers immediately.Looking at the designed it is placed in the center of the hood underside right above engine compartment.It took one week and 3 phone calls to Toyota product liability area. I told him I learn my lesson the hard way that I will never grab it again without a glove. It is that hot I asked him why would they design a bar above the engine compartment which will except all the heat from the engine, I looked in the owners manual and I read it to the Toyota person I contacted and this is what it says and I quote the support rod may be hot after driving the vehicle. Touching the hot support rod may lead to burns or other serious injuries so I told the representative at Toyota they put this in the book knowing that people are going to get burned or drop the hood when their hand gets burned and it’s gonna fall on their head or it’s going to hit their hand. Why would they design something so poorly like this he thanked me for letting him know about it I asked him what will someone be back in touch with me to validate my concern and that they’re looking into it and he said absolutely not he said if there’s any recall, I’ll get notified by mail. Thank you very much is all I got from them

• 10/09/2025· POWER TRAIN

  When accelerating from a complete stop, the vehicle intermittently fails to respond when pressing the gas pedal. It feels similar to when a bicycle chain slips—you press the pedal, but the vehicle doesn’t move forward—then suddenly it catches, causing a noticeable lurch. The duration of this lag varies, and it has been increasing over time. Most recently, the hesitation lasted long enough that I was nearly involved in a collision. I pulled out from a stop sign to make a right-hand turn, but the vehicle failed to accelerate as expected. The car behind me nearly rear-ended me due to my sudden lack of movement in the lane. No warning lights, error messages, or other indicators appear before or during the event. I have been reporting this issue to my dealership for over a year during regular service appointments. The dealership has been unable to reproduce the problem and has attempted a software update, which did not resolve it. The malfunction has not been inspected by the manufacturer, police, or insurance representatives. The issue has occurred multiple times, including but not limited to the following dates: -March 12, 2025 -March 24, 2025 -July 21, 2025 -September 18, 2025 -October 1, 2025 These dates reflect times when I documented the issue via text messages to my husband; it has also occurred on many additional occasions not recorded above. Online owner forums and NHTSA complaints indicate that other Toyota Grand Highlander owners are experiencing the same issue, suggesting it may be a widespread defect affecting vehicle safety.

• 10/09/2024· ELECTRICAL SYSTEM,AIR BAGS,SEATS

  The contact owns a 2024 Toyota Grand Highlander. The contact stated that the infotainment system screen display turned black intermittently, preventing the contact from accessing the safety features as needed. An unknown warning light was illuminated. The contact also stated that the third-row driver's side seat was stuck after being folded and failed to unfold as needed. The vehicle was taken to the dealer, where it was determined that an unknown part had detached. The dealer repaired the vehicle; however, the failure recurred. Additionally, the contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. VIN tool confirms parts not available.

• 10/04/2025· SEAT BELTS

  On the 3rd row left side seat belt has jammed, will not release . You can not pull the seatbelt it has looked , even pulling on it 3 times it does not release.

• 10/03/2025· ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

  Vehicle Safety Complaint — 2024 Toyota Grand Highlander My 2024 Toyota Grand Highlander has experienced multiple serious defects, including two official recalls: • 25TA08 — instrument cluster failure • 24TA09 — airbag defect This week, the instrument display failed completely, making it impossible to view speed or system warnings. I’ve been unable to work since then, causing financial hardship for my family. Earlier, I also had to replace the entire drive shaft at my own expense (2,500), which is highly unusual for a new vehicle. These repeated issues raise serious concerns about safety and reliability. I’ve submitted a formal complaint to Toyota Brand Engagement Center, and it has been acknowledged and assigned to a Case Manager. The dealer is still searching for a suitable loaner vehicle that meets my work requirements. Given the severity and recurrence of these defects, I request that NHTSA investigate this pattern and consider whether the vehicle qualifies for buyback or replacement under applicable consumer protection standards. • VIN: [XXX] • Mileage: 96150 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/30/2024· AIR BAGS

  The curtain shield airbags on both the driver’s and passenger’s side may not deploy as intended during certain crashes when the driver or front passenger windows are rolled down. If this occurs, the vehicles may not meet a federal safety standard, increasing the risk of injury during certain crashes.

• 09/28/2025· VEHICLE SPEED CONTROL,ENGINE

  My car accelerated very fast as I was attempting to pull into a parking spot. At first attempt brake did not work. Was able to avoid an accident. No sensors went off. Best described as an out of control amusement ride.

• 09/27/2024· AIR BAGS

  The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 09/23/2024· VEHICLE SPEED CONTROL

  Engine failed to engage while trying to pull out of my neighborhood this morning. The electric motor starts and propels the car forward into the road, but the gas motor fails to engage leaving me in the middle of the road without the ability to maneuver. This is a recurring problem. The dealer is aware of it and I have made reports here before. Just documenting each time until Toyota cooperates and helps find a solution. The car does not display any error codes. When I call the dealership to tell them and hopefully go in to have them run a diagnostic they consistently fail to get back to me or downplay my concerns.

• 09/20/2024· AIR BAGS

  The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 09/18/2024· VEHICLE SPEED CONTROL

  Car failed to accelerate when pulling into traffic on 5 lane road. Dealer completed a software update on 9/17 they thought would remedy the issue (which is ongoing) but it apparently did not. Vehicle gives no warning lights, error messages, etc. Just does not accelerate from a complete stop for 4-5 seconds.

• 09/17/2024· AIR BAGS

  A safety recall has been placed on this vehicle, but no remedy remains. I haven't even had this vehicle for a year, and I am scared to drive it. I purchased it because I have toddlers and needed the space. I need a solution.

• 09/15/2024· UNKNOWN OR OTHER

  I was heading home with my 6 year old son when all of a sudden there was a loud boom. Initially I thought there was an explosion or gun shot but then realized the panoramic moonroof had shattered and I continued hearing shattering. I pulled over the car to make sure I could creat some sort of safety for my son. I took some pictures. There was nothing that touched the glass. It just shattered. This was terrifying.

• 09/14/2024· FUEL/PROPULSION SYSTEM

  I live in Arizona and the car has bad gas smell after drive a while(usually between 10-30 minutes) in a hot day (usually afternoon). I took the car to dealership and they replicated the issue and the dealership said Toyota told them it’s due to excessive heat and told us to use better quality gas which we are already getting gas from Chevron and Costco. Seems this is known problem because I saw other grand Highlander owners complained the same issue but Toyota is not doing anything to fix it. They can’t blame on the heat since they are selling the vehicles in AZ/NV. After drive the vehicle during a hot day, park the car in garage and the garage smells like gasoline.

• 09/14/2024· FUEL/PROPULSION SYSTEM

  Since purchasing this vehicle when I have driven the vehicle and come home the vehicle smells of gas vapor/fumes. It's so bad the entire garage will fill with the vapor. Im afraid the garage will explode. I have to leave the vehicle parked outside for several hours until the smell is gone. This is a known issue for this car as others have complained about the same thing. Dealership has confirmed it is a known problem. They tried o tell me the first time I took it in that it was due to extreme heat in Las Vegas. I explained that our other vehicle and our friends vehicles don't do this and that is merely an excuse. After researching online I found that several other others in other states have the dame issue. When I recently took the vehicle in for software/radio issue as well as the gas vapor they did confirm it is a known issue. This is a safety issue as it could cause an explosion in small spaces where parked. We have an air conditioner for our garage but even at that it's extremely dangerous. This has happened on several occasions. Most recent is listed below.

• 09/13/2024· AIR BAGS

  My vehicle is part of the recall for the 2024 Toyota Grand Highlander. I have contacted Toyota due to vehicle no longer being considered safe should I be involved in an accident. They advised there is currently no fix for the recall and have no estimated timeframe as to when a fix will become available. I have requested different options to remedy the issue and they are unable to work with me with any reasonable accommodation requests to get me into a safer vehicle until a fix is available. They advised that this is a global recall where millions are affected and they are unable to make accommodations for that many people so we all have to stay put with our current vehicle even though they are shown to be unsafe in accidents. This vehicle was purchased as our family commuter car and we currently have my 4 year old sons dr appts which are 3 hours away that we have to commute to multiple times a week and I do not feel safe traveling with my family in this death trap. Toyotas response to this recall has been less than satisfactory and they are proving to have no concern for the unsafe conditions their consumers are being put in on a daily basis. As a consumer I am paying for a safe and reliable vehicle which I am not receiving, Toyota should be held accountable it should not be the consumers who are left to pay the price possibly with their life. Thanks [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/12/2024· AIR BAGS

  The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

• 09/10/2024· AIR BAGS

  The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 09/07/2025· STEERING,POWER TRAIN,ENGINE

  Toyota T-SB-0082-24 / Rotational Clicking Noise From Front Drive Shaft Assembly ( CV JOINT) CV joint defect poses an unreasonable risk to safety, especially if it fails while you are driving. An unreasonable risk is one where the potential for harm is much greater than the potential benefit of taking the risk. Driving with a compromised CV joint fits this definition because it can lead to a complete loss of vehicle control, which can result in a serious accident.

• 09/07/2024· AIR BAGS,FORWARD COLLISION AVOIDANCE

  The car is not involved in an accident, but TYOTA and the dealership cannot provide an ETA for when the issue will be fixed. It would be great if the vehicle could be returned or traded for another vehicle if there is no fix available. However, without losing my money as the dealership wants to take it less than 10K even it has been less than 3K miles.