2024 Subaru Crosstrek Wilderness

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2025· VISIBILITY

  1. Component/System Failure The rearview mirror became completely detached from its mounting on the windshield. The detached mirror is still available for inspection upon request. Subaru has declined my reasonable request to either repair it or reimburse me for the time and effort required to arrange and perform the repair. 2. Risk to Safety This sudden detachment posed a serious safety hazard. While driving, the mirror unexpectedly fell into my line of sight, causing me to brake immediately. Fortunately, this occurred while I was driving at low speed on a local road; had it happened on a highway, the risk of collision or a multi-vehicle accident would have been significant. 3. Problem Reproduction / Confirmation The issue has not yet been confirmed or replicated by any dealer or independent service center. Subaru refused to facilitate an inspection or to cover the costs associated with taking the vehicle to a facility able to assess the defect. Their position effectively obstructs verification of the issue by a qualified technician. 4. Inspections by Others No inspections have been conducted by Subaru, law enforcement, insurance representatives, or other third parties. Given Subaru’s refusal to authorize and cover the costs of inspection, I’ve been prevented from obtaining an objective technical evaluation. 5. Warnings or Symptoms There were no prior warning signs—no noise, movement, or looseness. The detachment was entirely random. This unanticipated failure further demonstrates a latent defect in the mirror’s attachment system.

• 12/29/2025· SERVICE BRAKES,FORWARD COLLISION AVOIDANCECrash

  The 2024 Subaru Crosstrek brakes engaged TWICE without the driver pushing on the brakes, slowing the car down significantly. The initial vehicle speed was around 65 mph on the highway, and slowed to around 45 mph after the second automatic braking incident occurred. Adaptive cruise control was NOT on. The car in front of the Crosstrek was 8-10 car lengths away. Then while the Crosstrek was still moving, a truck hit the back right bumper of the Crosstrek and pushed it into the next lane to the left. (I), the driver of the Crosstrek, was able to steer back into the original lane of travel to the right. After the Crosstrek was steered back to the original lane of travel, it came to a stop due to right rear axle damage. The Crosstrek driver was able to creep to the shoulder to wait for emergency personnel to arrive. The safety of myself and others, due to the Crosstrek (Eyesight?) malfunction, is extremely important to investigate. This safety feature when engaged unexpectedly is dangerous. When drivers do not have control over the braking system of the car, sudden and unexpected slow-downs can lead to rear-end accidents, and even the loss of life. When I was pushed to another lane of travel, a secondary accident could have occurred, or a chain-reaction with many cars. I did not see or hear any warnings, messages, or experience any unusual symptoms before the car braked on its own and I was rear-ended. After I crept to the right shoulder of the interstate, the Crosstrek was still running and there were no warnings or messages. Since the Nov 11 accident, Dean Team Dealership in Ballwin MO has reported the issue. State Farm Insurance has totaled the 24 Subaru Crosstrek, recovered data from the Event Date Recorder (EDR), and is discussing the vehicle losses with Subaru Corporation. [XXX] is receiving chiropractic care also. Additionally, there similar reported incidents on websites—Reddit and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/26/2023· VISIBILITY/WIPER

  I wanted to reach out to you about our new 2024 Crosstrek Wilderness. Subaru is having many issues with their thin windshields for 2023/2024 Crosstrek windshields. Our new vehicle has barely 2100 miles and the windshield has cracked in two places. Not from a rock chip and from normal highway driving. This is a safety issue. Normal to work driving, No off roading. I have been reading up on Subaru windshields and how they require constant repair/replacement. Subaru should issue a recall and install thicker windshields that meet higher safety standards. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/20/2024· EXTERIOR LIGHTING

  There is something inside the headlights that produces two shadows that are posing a safety risk. When driving and turning the steering wheel the shadows move which look like a small animal is darting out from the sides. The shadows are a distraction and have resulted in rapid braking thinking I was going to hit an animal. I attached photos showing the shadows up close but they are larger when I am driving. They are about the size of a boot or shoe box.

• 12/15/2023· VEHICLE SPEED CONTROLCrash

  When slowing to park, with foot on brake, vehicle suddenly and unexpectedly surged forward going up an incline, side-swiping the parked car to the right of the driver, without any action taken by the driver. Safety at risk from uncontrolled car during sudden unexpected acceleration. Reported hours after event, police report filed, insurance claim filed. Dashboard during the event light up with multiple indicators. No prior unusual symptoms.

• 12/12/2025· TIRES

  The contact owns a 2024 Subaru Crosstrek equipped with Falken Tires, Tire Line: Ziex ZE001A A/S, Tire Size: 225/55/R18, DOT Number: (N/A). The contact stated while driving 65 MPH, the front driver's side of the vehicle suddenly lowered. The contact was able to coast to the side of the road, where the contact became aware that the side wall of the front driver's side tire had blown out in 5 different places. The contact replaced the tire with the spare tire. The vehicle was not taken to the dealer. The contact completed some research and learned that the tire failure was a known failure. The tires were OEM tires, but the contact intended to replace all four tires. The manufacturer was not made aware of the failure. The failure mileage was 10,000.

• 12/05/2025· UNKNOWN OR OTHER

  Advertisements routinely pop up on infotainment screen and block safety features like X Mode (for snow). They are a driving distraction, as they block all features on the screen and will not disappear until they are interacted with. This means that in inclement weather, I have to INTERACT WITH AN AD before using this safety feature. SiriusXM has refused to remove them. Subaru has said there is nothing they can do. This was also NOT disclosed to me upon purchase of the vehicle, so this is also a dishonest business practice on top of being a safety hazard by: not allowing usage of safety features and being a driving distraction. First and second incident was in November 2024, third was December 4, 2024. Most recent incidents occurred November 22, 2025 and December 2nd, 2025. I have photos as proof.

• 12/03/2025· UNKNOWN OR OTHER

  Infotainment displayed an advertisement for serius XM radio while I was using navigation and operating the vehicle on the roadway.

• 12/03/2025· UNKNOWN OR OTHER

  This is the second time this has occurred. While driving (vehicle in motion for multiple minutes beforehand), an ad for SiriusXM radio popped up on my infotainment, which disables CarPlay, A/C controls, car settings, driver assistance settings, etc. until you dismiss the ad. There is no way to dismiss the ad except clicking a small “X” button in the corner, which is difficult and dangerous to do while driving because you have to really focus on the screen and tapping the right spot. Absolutely unacceptable and inappropriate to show an ad like that. If I were driving at night or in the rain, there is a high likelihood I would crash, and that chance is not zero even in good daytime weather. It also forces me to do something illegal (interact w screen while driving).

• 12/02/2025· UNKNOWN OR OTHER

  While driving, the infotainment screen was overtaken with an advertisement for SiriusXM radio which had to be manually cleared by hitting an X button on the screen. The vehicle was in motion when the advertisement appeared and completely covered the screen. At the time of the incident, the vehicle had been on and driving for over an hour.

• 12/02/2025· UNKNOWN OR OTHER

  Advertisements from serious xm taking over the screen. Distracting me from the road because I had to close the ad and open CarPlay back up. This is unacceptable!

• 11/28/2024· VISIBILITY/WIPER

  I have only had my vehicle (new 2024) for 5 months- no known or prior issues. I was driving on the highway, no vehicles around me and I hear a loud pop. A few minutes go by and the windshield begins to crack. Over the course of about an hour, it had spread across almost the entire windshield. With the recent history of Subaru windshields, I’m worried about the strength of their glass. Not saying there is a widespread issue at the moment, but concerned that in a few months or a year there may be a pattern.

• 11/28/2024· EXTERIOR LIGHTING

  Headlights on low beam have a very low distance reach. This is more apparent if you are going up or down an incline. On inclines, the Steering adaptive headlights change in such a way that you have very little distance in your sight. There is also a very sharp delineation of light vs dark at its maximum distance at even levels. This give the impression that you have good lighting at short distances then instant blackness. Once you reach a certain distance in the lighting your visual information stream is cut off completely. Worst headlights I have had in 45 years of driving. I wondered if I was going crazy. I looked up the same problem being described on forums. Some suggested write NHTSA and let you know of the problem. I believe it is a serious safety issue which interferes with us being able to see well enough at night.

• 11/26/2025· UNKNOWN OR OTHER

  About 5 minutes after I started driving, an ad for Sirius-XM radio subscription appeared on my infotainment system. It took up the entire screen, covering my AC controls and Apple CarPlay navigation - this meant that I was required to interact with/dismiss the ad. Because it was shown when I was driving (in motion), I was forced to unsafely and illegally interact with the touch screen to re-enable the functionality of my car. Showing an ad in the car is unacceptable in general, but especially in a situation when the car is in motion, where it poses a significant safety risk.

• 11/26/2024· AIR BAGS

  The passenger front airbag does not always activate when my wife (who weighs [XXX][) sits in the seat. Car has been brought to the selling Dealer (Lester Glenn Subaru, Toms River, NJ). They state that the weight sensor under the front seat is calibrated correctly and there is nothing they can do about this issue. When I sit in the front passenger seat (I weigh [XXX] pounds) the airbag indicator light is always in the on position. I also own a 2024 Subaru Legacy and the same issue is evident with this vehicle. I will file a separate incident report on that vehicle. This is very frightening as we fear that if we get into an accident my wife will be severely injured or killed because her airbag will not deploy. We bought the car in June 2023; but did not notice this indicator light issue until after we bought the Legacy in September 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/24/2025· UNKNOWN OR OTHER

  While driving, the infotainment system, which I was using for navigation, popped up an ad for SiriusXM radio. This distracted me, as the driver, while I was trying to use the navigation system to find my way. Thankfully, I was on a road with a speed limit of 30 mph, and an area that I am familiar with. However, there should be ZERO tolerance for advertisements on automotive infotainment systems.

• 11/24/2025· UNKNOWN OR OTHER

  Advertisements for SiriusXM radio are being pushed to the infotainment system. These ads temporarily render all radio and climate controls as unavailable until driver taps on screen to disable the notification… causing driver to take eyes off of the road.

• 11/24/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Advertisement for XM radio service popped up on console screen of the car, and would not go away unless manually dismissed (touch) - while driving, covering the entire screen. This is entirely unnecessary and distracting, all to serve an advertisement for a service I don't want or use.

• 11/24/2025· UNKNOWN OR OTHER

  I am not a customer of Sirius XM, so approximately once per month, an ad appears on my screen for a Sirius XM free trial. This is incredibly distracting and dangerous as it takes up the entire screen and requires me to take my eyes off the road to click the close button.

• 11/24/2025· UNKNOWN OR OTHER

  While I was driving the other day my entire infotainment screen (which shows my map, as well as climate controls) was completely overtaken by a giant ad for Sirius XM radio service. It was the ENTIRE screen and it required me to take my focus off of the road long enough to determine what was happening on the screen, find a button to make it go away, then accurately tap the button while driving. This was EXTREMELY DANGEROUS and I don't know how it is legal! WHY are they allowed to project an ad into my field of vision, distracting my focus and potentially causing a deadly accident? This needs to be stopped! I love Subaru, but they need to stop endangering our lives with ads for satellite radio service I already don't want WHILE I'M DRIVING.

• 11/24/2025· UNKNOWN OR OTHER

  Distracting SiriusXm adds keep blocking navigation requiring physical input from driver to clear.

• 11/24/2025· UNKNOWN OR OTHER

  On infotainment touchscreen, repeated Sirius XM ads are shown while the vehicle is in operation. This is distracting and dangerous as the ads obscure actual critical functions like climate control, navigation, and vehicle settings until I tap the X on the ad to close it. Running ads while the vehicle is driving is not safe - this puts myself and other drivers at risk by introducing an unnecessary distraction. I cannot stress enough that these ads only appear WHILE the vehicle is driving.

• 11/24/2025· UNKNOWN OR OTHER

  Ad for Sirius XM popped up on infotainment center AS I WAS DRIVING. This caused an unexpected interruption in my ability to drive safely. Subaru gives you zero option to opt out and I have repeatedly had this pop up on my screen. I bought and paid for this vehicle and they should not be allowed to place ANY ADS on the infotainment center.

• 11/23/2025· UNKNOWN OR OTHER

  Sirius XM ad shows up randomly on infotainment screen. It completely takes over the screen, distracting, and no way to disable it.

• 11/23/2025· UNKNOWN OR OTHER

  While driving in Alaska during icy conditions my entire display for my infotainment screen changed abruptly. I glanced over at this to see if this was important information as it doesn't usually do thing. Upon looking I realized this was an advertisement for Sirius XM radio free until December 1st. In order to get back to my normal navigation I had to click a small red X on the screen. This entire situation cause me to swerve and slide on the ice and almost go off into a ditch. This is extremely negligent behavior to display an advertisement while a car is in full motion and I, as the driver, am expected. To keep my eyes on the road.

• 11/22/2023· LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  I have had several of the safety systems on the vehicle shut off suddenly. Twice, I have taken the vehicle into the dealership to get it looked at and now I will have to do so for the third time. It is pretty concerning because it has to do with all the safety features.

• 11/20/2024· EXTERIOR LIGHTING

  The headlights allow for only extremely limited visibility. At night, The windshield from the top to about 15” down is black. The lighting is bright for about 50-75’. If I am headed downhill the headlights shine down and the top of the hill can be invisible. Per Subaru this is standard. It is horrible. I can’t believe this hasn’t resulted in a recall. I will not drive the car after dusk. I didn’t notice this problem till about a week ago. I avoid night driving when possible but it shouldn’t be impossible for me to drive at night.

• 11/19/2025· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Automatic braking: One incident of the automatic braking system engaging on a side street when the road was clear of obstacles. The road surface had been prepared for some kind of minor work in the center of the road - there were regularly intermittent disturbances to the otherwise smooth surface. These appeared to be small prox 6-8” square cuts in the surface. On two occasions the car braked suddenly and sharply in front of these disturbed areas. Potential risk from a following car.. Steep, windy road with cars parked on either side. Weather clear. I have not yet reported this to the dealer so it has not yet been inspected. I did not notice any other signs or warning systems prior to this event and during the event I was distracted by the event itself and too busy looking for vehicles that might hit me from behind,etc. to notice.

• 11/12/2024· AIR BAGS

  The Front Passenger Side Air Bag Indicator Does Not Indicate The Air Bags are Functional when my husband is driving and I am Siting in the Front Passenger Side Seat. This Is Un acceptable. The Condition has Existed Since The Car was New. The Car Now has 380 Miles On it.

• 11/12/2023· UNKNOWN OR OTHER

  Windshield crackers with no outside damage. Started on drivers side and is spreading across.

• 11/11/2023· EXTERIOR LIGHTING

  Headlights are extremely dangerous on this model vehicle, the cut off is very sharp and the beam range very restrictive. When going up or down hills vision is almost completely lost. Drivers are lucky to see 10 yards in front of the vehicle at times. Lights are so bright there are also numerous dark/blind spots in the road when driving. When in a 55/65 mph zone, there are times I have to slow down to 30 mph so I can see an appropriate distance ahead of me. Turns and hills being the most severe instances. There are numerous other complaints online regarding this issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/06/2025· STEERING

  POWER STEERING ISSUE AT HIGHWAY SPEEDS CONDITIONS: LANE CENTERING TURNED OFF. LANE DEPARTURE TURNED OFF. STRAIGHT LINE HWY DRIVING. OCCURS AFTER CONSTANT DRIVING OVER 60 MINUTES. MOST NOTICEABLE ABOVE 50 MPH ISSUE BEGAN AFTER ABOUT 15,000 MILES SYMPTOMS: WHEN VEHICLE DRIFTS SLIGHTLY OFF CENTER LINE RIGHT OR LEFT WITH ABOUT PLUS OR MINUS 5 DEGREES STEERING INPUT FROM STEERING CENTER POSITION. THE POWER STEERING BECOMES STICKY WITH RESISTANCE. IT FEELS LIKE POWER STEERING IS GRABBING HOLD THEN RELEASING. OCCASIONALLY SIMULATES A TOE-OUT ALIGNMENT CONDITION. EXAMPLE: VEHICLE DRIFTS SLIGHTLY TO THE RIGHT-OF-CENTER OR LEFT-OF-CENTER THEN DRIVER ATTEMPTS A VERY SLIGHT OPPOSITE CORRECTION INPUT, THE STEERING FEELS RESISTANT AS THOUGH IT IS STUCK IN POSITION THEN STEERING QUICKLY RELEASES HOLD CAUSING A SLIGHT STEERING JERK. THIS CAUSES THE VEHICLE TO SWERVE UNEXPECTEDLY AND DANGEROUSLY CAUSING THE VEHICLE TO POTENTIALLY CROSS INTO ONCOMING TRAFFIC OR INTO ADJACENT LANE TRAFFIC. STEERING GOES FROM NORMAL RESISTANCE THEN STIFF THEN SUDDENLY TOO LOOSE. THEN REPEAT OVER AND OVER… CAUSING CONSTANT DANGEROUS SWERVING AT HIGHWAY SPEEDS. NOTE: THIS OCCURS EVEN WHEN ALL EYESIGHT AND LANE CENTERING/DEPARTURE IS OFF OR DISABLED.

• 11/05/2023· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  - Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has thrown me into the seatbelt a few times and poses a significant risk of getting rear ended. I'm afraid the automatic steering system is going to throw me into a ditch. - The dealer can't reproduce it and no log is recorded by the car because it isn't registered as a malfunction, rather the vehicle thinks it's doing the right thing. I've taken it in twice for this and a few other issues. - The vehicle has not been inspected by anyone else as there has been no damage yet. - No signals were given and there have been no other symptoms other than the adaptive cruise control slowing down for no reason on occasion, presumably it thinks there are ghost cars in front of me?

• 10/30/2025· UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEMCrash

  I had a frontal accident on March 6, 2025. When I turned to pull into the driveway of my rental apartment, I lost control of the vehicle. It surged forward, climbed a low retaining wall of about 14" and then hit a support post. I sat there stunned thinking "what just happened and how?" At first, I thought it was me, but thinking about it more, I'm wondering if this could be a potential safety problem. I have read several other similar instances on the internet, and someone I know had a similar accident which was attributed to her age. Collision repair for the Crosstrek was $10,358 done by a local facility, not Subaru. Repair of damage to the support post was $1,340. I reported this to Subaru, but after several follow-ups (last one on July 29, 2025), I still have not received a reply from Subaru. I can forward the email string to you if you want. I don't know how to attach it in one of the acceptable formats.

• 10/23/2024· VISIBILITY

  I have noticed an issue with Driver side mirror housing, vibrates, and shakes while driving at any speed since I took delivery on September 27, 2024 from Subaru Of Clear Lake. It is making it hard to observe anything in that mirror, making it almost useless. Took it to Team Gilman Subaru north. They said that they tighten the mirror/ housing and that are confident that it is secure, but once I pull off lot it is still doing it! But I also was told that they would get me out quick and not have to do anything paperwork makes me wonder.

• 10/15/2024· SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE

  My 2024 Subaru Crosstrek was stopped at a red light behind a car. My cruise was disengaged after the car stopped and my foot was on the brake. Suddenly, the car lurched forward on its own and only stopped when I pressed hard on the brake and moved transmission from drive to park.

• 10/05/2023· POWER TRAIN

  When driving the vehicle and turning left. A popping sound occurs

• 10/01/2024· POWER TRAIN

  I purchased the vehicle used on 8/7/24 with 4,507 miles on it. On 8/13/24 while stopped at a red light in the fast lane, the car failed to accelerate and all the warning lights on the dashboard illuminated including the AT oil temp light which according the to owner's manual indicates the transmission. It stands for automatic transmission oil temperature. After turning on my hazard lights, I put the car in park and turned off the car and restarted it and I was able to pull into a parking lot. I had it towed to Subaru who said it was code p1868 and was the transmission. They drained and refilled the transmission and said the fluid was dirty and contained metal debris. When I asked them why a car with such low mileage would have dirty fluid containing metal debris, I was told it could have had low fluid from the factory or the factory could have used "crappy" fluid. I was also told the reason so many warning lights come on is because those systems become disabled when there is a problem. I got the car back on 8/17/24 and then on 9/7/24 while driving, all the lights came on again including the AT oil temp light which was noted to be yellow and flashing. Subaru of America towed it to Subaru again. They said it was the same code and this time they're replacing the valve body. Today is 10/1/24 and Subaru still has my car. They said if it happens again, then they will finally replace the transmission. When it was towed to Subaru on 9/7/24, it had less than 6,000 miles on it. I will upload the invoice from the first incident but I don't have the invoice from the second incident since my car is still at Subaru being repaired.

• 09/27/2025· STEERING

  When driving long distances, the steering wheel encounters a sticky area where the steering wheel gets stiff to turn and then all of a sudden loosens up causing excessive corrections. This issue is apparently the same that was experienced by Honda owners. my car only has less than 10k miles. This can be dangerous for drivers who are not that experienced.

• 09/27/2024· VISIBILITY

  Driver side exterior mirror vibrates and blurs / distorts the visibility at higher speeds when on the freeway or interstate. This is on a brand new 2024 Subaru Crosstrek purchased less than a month ago. Dealer recreated the issue but will not fix because they said other new crosstreks do this as well and is a design flaw issue that does not have a repair???

• 09/27/2023· UNKNOWN OR OTHER

  When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other 2024 crosstrek owners on reddit and facebook are reporting this problem.

• 09/22/2023· ELECTRICAL SYSTEM

  The contact owns a 2024 Subaru Crosstrek. The contact received notification of NHTSA Campaign Number: 23V551000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 09/18/2025· TIRES

  225 /60 R 17 99H Was driving on a freeway when heard a pop, pulled over immediately on left shoulder and tire had holes in sidewall putting me in a very dangerous situation. Yokohama consumer affairs could care less about the situation, I hope people dont hurt driving with these tires.

• 09/15/2024· EXTERIOR LIGHTING

  The SRH headlight system has a Dark square at the top of each side light pattern that is extremely distracting to the driver. As the vehicle is in motion and the headlights are moving back and forth due to steering inputs the dark spots appear almost as if an animal or object is running out in front of you. This constantly moving distraction is an accident waiting to happen

• 09/05/2024· SERVICE BRAKESCrash

  The contact owned a 2024 Subaru Crosstrek. The contact stated that while driving at 15 MPH on the slow lane in the snow, he lost control. The brake pedal was depressed but failed to respond. The contact veered to the side of the road, off a slope, and then fell and crashed into a tree. There were no warning lights illuminated. There were no reported injuries or fire. The air bags deployed. A police report was filed. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the event data recorder was retrieved. The manufacturer was unable to determine the failure. The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 1,000.

• 09/05/2024· EXTERIOR LIGHTING,ENGINE

  1. The headlights in this vehicle have shadows and this is exceedingly disconcerting and actually dangerous. Subaru insists the headlights are fine and yet other owners of this same model complain of the same issue which I discovered in doing internet research. AND 2. Due to the use of soy based materials in the engine of this 2024 Subaru Crosstrek, it has literally been assailed by rodents. This has caused extensive and very costly damage. It has become a job in essence trying to find solutions to this problem in order to try to prevent it happening again. In all the 28 years at my location and two previous vehicles, this Subaru Crosstrek has had INCOMPARABLE rodent attacks to the engine materials. Apparently, this vehicle had rodents getting into the engine right away once it came to my location and it had to be taken in twice, having been out here around a little over one month. It was unknown to me rodents were getting into the engine until the first incident of something not working. The second time it had to be towed in as it would have been dangerous to try to drive it due to the damage. Additionally, the loaner, another 2024 Subaru Crosstrek, was out here less than a week and suffered damage from rodents. This despite the fact that multiple rodent repellents, baits, bait traps, poisons, live traps, snap traps, etc., were used by myself personally and a professional pest control agency having been hired in addition. Using such attractants in vehicle manufacture is unethical, unprofessional, irresponsible, dangerous, constituting a hardship in several ways for customers and unconscionable. Naturally Subaru does not want to take accountability, despite it undeniably being their fault for choosing to use these materials while being fully aware they are rodent attractants. It also affects insurance rates adversely. Often you would not realize what damage and how much damage has been done to these vehicles until it might cause a breakdown on the road or worse.

• 09/03/2026· ELECTRICAL SYSTEM

  While driving on the [XXX] my car lost power while in drive. I coasted onto the should. I could not get the car out of gear or put the car in park. I chocked the rear tire. I opened the hood. The positive cable had popped off the battery post. I got a piece of paper and created a temporary shim. The car drove home to where i found out on line i needed a battery shim. I purchased the shim at autozone for $6.00 and addressed the problem. I'm glad I did not end up like [XXX] on the LIE. FYI, I replaced my factory battery with a new AGM battery yesterday. When I tightened the negative terminal tight the clamp was still loose. It is weird designed clamp that when tightened slides on a tapered "V" to clamp. I thought maybe it was the new battery post but it measured the same diameter and height. I put the OEM battery back in and it was also loose when pushed all the way down, so it must have been that way from the start. Went to Autozone and bought a post shim. It was to big for the clamp to work so I cut it in half and that picked up the slack enough so the clamp tightened properly. Somebody in design missed the calculation! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/03/2026· TIRES

  Falken 225/55R18 tires had to be replaced for $243.80 per tire due to poor tread design that has caused hydroplaining. 09.03.2026

• 09/02/2025· VISIBILITY/WIPER

  Driver side exterior mirror has a vibration over 60 mph. The passenger side is fine. I reported to Subaru America at dealership but they will not acknowledge the defect. It makes it difficult to see while vibrating. No warning lights or anything are on. Yes, it is available for inspection.

• 09/01/2026· ENGINE,FUEL/PROPULSION SYSTEM

  AT 26,453 MILES, THE CHECK ENGINS LIGHTS ALL CAME ON AND THE VEHICLE WOULDN'T RUN. IT WAS DETERMINED THAT THE INTAKE VALVES HAD EXCESSIVE CARBON BUILD-UP ON THEM. THE ISSUE WAS REPAIRED BY THE DEALER. I CONTACTED SUBARU OF AMERICA TO ADVISE THEM OF THIS SITUATION, STATING THAT THE ISSUE WILL HAPPEN AGAIN BECAUSE NOTHING WAS DONE TO PREVENT THIS FROM RECURRING. IF THIS HAD HAPPENED WHILE MY WIFE WAS ON THE FREEWAY, OR WITH HER GRANDCHILDREN, ANY NUMBER OF DISASTERS COULD HAVE HAPPENED. THIS WILL HAPPEN AGAIN, NO QUESTION. THIS VEHICLE IS NOW UNSAFE FOR MY WIFE TO DRIVE. (THIS DID HAPPEN AGAIN. I WILL SUBMIT ANOTHER REPORT)