2024 Honda Prologue EV

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2025· FORWARD COLLISION AVOIDANCE

  Automatic Emergency Braking often triggers for no reason when backing up this vehicle. This is a safety issue 1) Random stops in a parking lot are disorienting to both the driver of the car and the drivers around them 2) The AEB system creates a very hard stop. During the last incident I was with my father who had recently had neck surgery and had additional pain for about 2 days after the false AEB trigger. Thankfully, it did not trigger any long term complications.

• 12/31/2025· STEERING

  Known issue with CV joints causing loud crunching/clicking sounds when turning

• 12/30/2025· STEERING,SUSPENSION

  The vehicle's steering and suspension are making a clicking noise at the CV joint. There are no clear dashboard signs or error indicating that there is an issue with the vehicle. Multiple service department members at Honda dealerships have noted a large number of problems related to this topic. The car will be taken to the dealership on January 31, 2026, for inspection. The service department mentioned that the vehicle will be inspected and a service notice will be created, but there is no solution for this safety issue.

• 12/30/2025· STEERING

  This is not one incident, but a building problem. We are hearing a clicking sound from the front of the car whenever making a turn. I think it is the same CV joint problem so many other Prologue owners are complaining about. Is this dangerous? This is our fourth Honda vehicle, and one would expect a reputable company like Honda to stand by their vehicles. A recall is certainly warranted with so many having this issue.

• 12/30/2025· STRUCTURE

  Driving at normal highway speed the antenna dislodged. Dealership claims it is damaged and not a defect.

• 12/30/2025· STEERING

  The vehicle makes clicking/popping noises when steering. It starts only when turning the wheel hard one way or the other. As the problem gets worse, turning slightly is enough to make clicking noise. CV Joints/Axles have been replaced every 3,000 miles on my vehicle; around 3,000 and 6,000 miles. Honda seems to be aware of this issue, but is using the same parts to replace the bad joints every time. So it seems the problem is destined to repeat itself over and over. I am wondering when this will become a safety issue. Especially once my warranty runs out and it becomes exorbitant to replace the joints for myself.

• 12/30/2024· ELECTRICAL SYSTEM

  I turned my car on and the screens were on, I put it in drive and both screens went black, I pulled over and I restarted the car multiple times, nothing would come on. I had to drive one hour to work without being able to see how fast I was going, or how many miles. It was completely dark and this is a serious safety issue.

• 12/29/2025· POWER TRAIN

  When making sharp turns, the vehicle makes a clicking sound. Honda indicates they are currently investing the issue but at this time does not have a solution. This issue has been ongoing since the vehicle was acquired in August 2024. The issue is worse when turning to the left, and during cold weather.

• 12/29/2025· ELECTRICAL SYSTEM

  This car presenta High Voltage Issue, I bring the car to the services 3 times. AND i see online a lot of people with the same problem

• 12/28/2025· ELECTRICAL SYSTEM

  Went to start vehicle and warning light was present on main screen signaling HIGH VOLTAGE SYSTEM ERROR. I called the local Honda service team who had me check to see if the car would charge. The tech said n the phone was concerned that the battery could be “bricked” meaning in non-operational status. The car did indeed charge and drove it immediately down to service adviser per his recommendation. Honda service team determined that an AC line was dripping on electrical components. The Honda service team was able to fix stated issue.

• 12/28/2025· STEERING,SUSPENSION,UNKNOWN OR OTHER

  Loud axle clicking when turning from both wheels

• 12/28/2025· ELECTRICAL SYSTEM

  Main screen that operates the vehicle shuts off periodically and will not return on. Upon restart multiple times the screen will partially open and appear on but touch screen features does not work. This prevents the driver from accessing the radio, turn lights on, turn fog lights on off, change charge settings, and accessing all vehicle safety and non-safety related items. Car does still drives despite not having a functional and operational screen. Dealer has been notified and service appointment set for 12/29.

• 12/28/2025· POWER TRAIN

  A few months ago there was a grinding and loud knocking noises being generated from passenger side of vehicle. Over the course of a month the noise became louder and louder. The issue was reported to Honda dealer as soon as issue started 10/13/25 however the soonest the Honda dealer could get it in for service was 10/29/25. The dealer notified us that both front axles needed replaced however the parts were on back order. The Honda dealer submitted an emergency request for parts from Honda. The parts arrived and were installed 11/4/2025 when the vehicle roughly had 9,000 original miles.

• 12/28/2024· ELECTRICAL SYSTEM

  About 30 miles after starting a 1,500-mile road trip, the infotainment screen and driver instrument panel both went completely blank. After about 60 seconds, the system apparently rebooted, restoring both screens to normal operation. However, during that minute I was driving at approximately 75 mph on Interstate 90, and I had no access to certain vehicle controls and no way to verify my speed or see messages about cruise control. The error generated no warning lights or error codes, so I have not reported the issue to the manufacturer or dealership. The issue occurred with the odometer at about 180 miles. The odometer is now at about 1650 miles. I have not experienced the issue again.

• 12/27/2025· LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  While driving the car this evening, following a day of driving, the info tainment and dashboard screens went blank while on the highway. Pulled off at the first exit (30 miles down the road or so). Tried: - turning car off and on - turning off, opening drivers door for one minute, closing and restarting - the same, but waiting 5 min after opening and closing door - the same, but the using the remote lock to lock the car after closing the drivers door - holding down the radio power button for up to 2 min Drive finished by foijf slowly on local roads. No speed information. No warnings systems available.

• 12/27/2025· STEERING

  I hear a loud clicking sound when I turn the steering wheel at low speeds. The sounds has gotten loud over time. I fear that the steering might not work when I need it the most, i.e when making a quick turn from stop. I have reported this to Great Lakes Honda west dealership in Elyria, Ohio and have an appointment with them today.

• 12/26/2025· ENGINE

  starting on dec 24 and again on dec 25 the tcar has been having problems shifting into gear. THIS IS JUST ONE OF THE MANY PROBLEMS I have been having with this car I have already submitted a ticket on this car. This car needs to be recalled nation wide, OI do not feel it is safe to drive and it is only a matter of time until this model will be involved in many accidents resulting in many injuries.

• 12/26/2025· VEHICLE SPEED CONTROL

  It seems that the vehicles "auto hold" function, which is the standard control method for electric one-pedal driving cars does not always operate correctly or at all. This results in the vehicle suddenly accelerating due to gravity or potentially under it's own power. I have had to slam on the break many times to prevent the vehicle from busting through the garage door, and if any of my children or anyone else was near the car they could certainly receive life-threatening injuries. The vehicle has been bought in for this and a slew of other issues, and the service center relied on a software update and us testing the vehicle thereafter for the reported faults. The vehicle has been inspected by the Honda dealership's EV expert. There are no warning lights, alerts or any preceding messages that would suggest there was an issue. We have not been driving the vehicle due to the these obvious safety issues. When we were driving this vehicle both drivers and the kids in the car quickly became aware of the issue and all felt unsafe. The vehicle has remained parked and unused. Recently I was able to test this and recorded videos of the seemingly random, obviously unsafe and seemingly random events. I cannot seem to upload these videos to this portal.

• 12/26/2025· BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

  The system does not reliably "see" pedestrians or cross traffic or often times will phantom brake when there are no obstacles viewable. I believe this is a substantial safety issue because the car will abruptly stop without warning and engage a parking brake, creating a delay before being able to vacate traffic. This has happened going forward, but more frequently in reverse. This appears to happen more during inclement weather or in the dark.

• 12/26/2025· FUEL/PROPULSION SYSTEM

  The “check high voltage system” warning came on, we noticed the hearing stopped. This started after 12,000 miles. The dealership said they fixed it and gave it back the warning reappeared a few days later, same events we lost heat and then the warning came back on. We have it back at the dealership they still don’t know what’s wrong.

• 12/25/2025· POWER TRAIN

  At approximately 13k miles we started hearing a clicking noise when turning. Took it into the dealer they said it was a known issue with the drive axle and they need to replace the left drive axle. I asked them if they should replace both if it is a known issue but they said just the left. After a few weeks, since they ordered the wrong part, then the part they needed was on back order, they returned our car and said they would call us when the part was in. After a couple weeks of driving the car around they called and said the part was in and we brought the car to the service center and after a few days said that there was still an issue and they need to look into why it is still making a noise. They call us back and told us they need to replace the right drive axle as well and that it would be a while so they will provide us a loaner. We are waiting on the car to be fixed and am not sure when it will be ready.

• 12/24/2025· SUSPENSION

  Unknown When turning vehicle makes noise (Looks like CV joint noise)

• 12/24/2024· STEERING,WHEELS,LANE DEPARTURE

  Critical Safety Issue: Vehicle exhibits severe steering stability defects creating immediate safety hazards: 1. Continuous side-to-side oscillation occurs while maintaining straight-line travel, even with steering wheel held firmly in position. Vehicle "snakes" within lane without driver input, making it dangerous during lane changes and blind spot checks. 2. Lane Keeping Assist System (LKAS) malfunctions due to steering offset: - System overcompensates with excessive left steering correction - Creates dangerous oversteering situation - Had to disable LKAS for safety - Demonstrates underlying steering system defect 3. Additional steering abnormalities: - Strong rightward pull during acceleration - Excessive resistance during left turns at highway speeds - Asymmetrical handling between left/right turns - Issues persist with LKAS disabled Safety Implications: - Cannot maintain steady lane position - Constant steering corrections required - High risk during emergency maneuvers - Loss of critical LKAS safety feature - Particularly dangerous at highway speeds - Driver distraction during blind spot checks while managing unstable steering Dealer Response: - Multiple visits without resolution - Over one week in shop - Claims behavior is normal - Dismisses safety concerns Issue is consistent and reproducible across different road conditions. Problem absent in other vehicles including rental car during service period. Video documentation available. Request investigation of: - Steering system components - Suspension geometry - Alignment specifications - LKAS system integration - Power steering system This safety defect creates unacceptable risk of accidents, particularly during emergency maneuvers or when changing lanes. Issue present since delivery and remains unresolved despite multiple repair attempts.

• 12/23/2025· POWER TRAIN

  My current 2024 Honda Prologue has been in twice in one year's time for complete replacements of front axles. The second repair also included replacing the half shaft. The vehicle has under 8500 miles. Both incidents started with a clicking sound when turning. The first replacement took weeks of waiting as the parts were backordered. The second took two weeks.

• 12/22/2025· STEERING

  The right side passenger CV joint makes loud clicking sound turning.

• 12/22/2025· POWER TRAIN

  CV joints are making clicking noises. Started with right side at about 14k miles and then the left side around 16k. Took car to dealership to address as its under warranty. They said they have heard about it but did not know if Honda would replace. I am waiting to hear back from dealership.

• 12/22/2025· POWER TRAIN

  The front clicks and pops when turning left and right, both on throttle and off. Does not have to be a tight turn. Simply turning into a side street, no bumps or anything abnormal makes a racket and kind of scary due to how loud it is. Started when the car had less than 5,000 miles and I think it's worse when it's cold outside. Speeds that cause this are anywhere from 0 to 35 miles an hour. Dealer said it should be fine and to wait for a call. Its been a while ¯\_(ツ)_/¯

• 12/22/2024· ELECTRICAL SYSTEM

  On Dec. 19 the infotainment system and the instrument panels both went blank. I was driving away from my home. I touched a button on the steering wheel that controls the content of the screen that is the main instrument panel. The heads up display failed as well. The car kept running, but I could see any information such as my speed, my battery level or any of the other usual information. I could not reboot the system by myself when I called the dealership, but they said that after I handed it over to them, that it was rebooting. I took it back home and it seems to be working normally, but nothing Planet Honda did will guarantee that this will not reoccur. Planet Honda said they have heard of this happening to others, but that it's rare. If you google this problem, you can see other Prologue owners have had this happen.. This is very upsetting and potentially dangerous to not know your speed or to be able to control the lights of the car and other items. \

• 12/20/2025· EXTERIOR LIGHTING

  REVERSE LIGHT DON’T LIGHT UP ENOUGH TO SEE BEHIND YOU. EVEN IN THE BACKUP CAMERA YOU CANT SEE, TO DARK. THIS COULD CAUSE HITTING AN OBJECT OR PERSON CAUSING HARH.

• 12/20/2024· UNKNOWN OR OTHER

  I just leased a 2024 Honda Prologue in October. It has a serious design flaw that Honda is refusing to fix -- the minimum temperature setting for heat is 70 degrees! Set the temperature any lower than 69 and it will blast feet and face with cold air even if the car is cold and it is 20 degrees outside. With a heavy winter coat, that's way too warm (and its also bad for range). I consider it a safety issue because when it gets too warm, it negatively impacts my alertness. And I can't safely take off my heavy winter coat while on the highway. I opened case #[XXX] with Honda on [XXX] and on Dec 20 Cynthia called me back to say that unless NHTSA declares it a safety defect Honda will not be fixing this. Now I'm stuck with the 3 year lease with this problem unless I can convince the dealer and Honda Finance to terminate the lease and refund my money. If I had known about this limitation I would have never leased this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/19/2025· STEERING

  Faulty CV joint that produce knocking sounds when turning, recently, along with the knocking noise there is a loud bang noise when trying to turn with some acceleration, the noise is very loud and seems to be something is going to break. It may break down on turning. CV joints were replaced for this car twice and the problem is still comes back, recent diagnosis determined they will need to be replaced again. No warning lights are associated with this problem.

• 12/19/2025· UNKNOWN OR OTHER

  Camera backup manufacturing not working suddenly after freezing day .

• 12/18/2025· STEERING

  The cv joint is knocking upon turning in either direction I'm concerned for my safety.

• 12/18/2025· STEERING,SUSPENSION

  Vehicle only has 13K miles and is one year old, and is making a clicking noise when turning. Especially noticeable when it's cold or I just started driving the vehicle. Called Honda Dealership and the service advisor acknowledged that they're aware of this problem but do not have the parts available to fix it. I believe this vehicle has a problem with defective CV joints/ankle. I was told they would put me on a list and contact me when backordered parts are available, but I'm not sure if I can believe I'll be contacted.

• 12/17/2025· LANE DEPARTURE

  The lane keeping assist on my Prologue does not work. It does not engage. It does not attempt to center the car. It never turns on. This has been brought to the dealership's notice, was reproduced for them, and confirmed to be an issue for my Prologue. The dealership then shrugged and stated that Honda has not issued a fix for the issue. This is a safety issue because it is a safety feature of the vehicle and it does not work.

• 12/17/2025· UNKNOWN OR OTHER

  Hondalink cannot stay linked to the car and frequently will not connect at all. Last week, the car locked with my keys inside, and Hondalink could not connect to unlock the car, keeping me locked out with my sleeping child in the car until someone could bring me my spare key to get in. This was terrifying and a huge safety risk.

• 12/17/2025· ELECTRICAL SYSTEM

  Two weeks ago, an alert appeared stating that the charge port door was open. The door was closed and no amount of opening and closing the door would stop the alert from repeatedly appearing. After about 2 hours, a new alert would appear either before or after the the alert for the charge door. The new alert told me to service the high voltage charging system. The issue has been confirmed with the dealership, however, they refuse to fix the problem under warranty because they state that the issue is the internal position sensor for the charging port door and that is not one of the more common causes of this, apparently, very common issue with this vehicle. Considering the volume of complaints about this issue, I find that hard to believe and refused to pay for a known issue with the Prologue. Most other owners with the issue have found that despite being told by the dealership that the sensor was the issue, it was actually the AC or battery that was the problem. This is a safety issue because something is wrong with the charging system of an EV, which can eventually cause a major defect in the vehicle and Honda won't fix it under warranty.

• 12/17/2025· FORWARD COLLISION AVOIDANCE

  This vehicle has automatic emergency brakes repeatedly for no reason on empty roads with nothing around the car. It emergency breaks going forward on the highway. It emergency breaks going backwards out of my driveway. It emergency breaks pulling out of drive thrus. I have nearly been hit multiple times because of this. I have been covered in scalding hot coffee because of this as the car violently brakes suddenly and for no apparent reason.This has been reported, reproduced, and confirmed by the dealer. Then they just shrugged and said Honda has not issued a fix for the issue. This is a safety issue because it has nearly caused multiple collisions on the highway and on city streets.

• 12/17/2025· LANE DEPARTURE

  This feature does not work. On roadways with clearly marked yellow and white lines, the system will not read that there are lines on the road. Conversely, on roads with no lines, the system will randomly beep, alerting me to a lane departure from a space with no lanes. Sometimes it just beeps out of the middle of nowhere seemingly because it feels like it. I have alerted the dealership to this. The issue was reproduced for them and they confirmed that the lane departure system was not working in my Prologue. Then they shrugged and said that Honda had not issued a fix for the issue. This has been addressed more than once with no way to fix the issue offered by the dealership or Honda. This is a safety issue because this is part of the safety system in this vehicle and it does not work.

• 12/17/2025· UNKNOWN OR OTHER

  Component: Front CV joints making clicking sound while turning. Safety risk: CV joints are critical to maintaining the car's speed and stability on the road, which in turn guards the safety of occupants. Reproduction: The problem is consistently heard while turning. Inspections: The problem is well known across owner forums and Honda is aware of it. Warning messages: None. The problem is mechanical and is manifested through noise during normal driving conditions.

• 12/17/2025· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  When driving with the adaptive cruise control on, the Prologue throws out an alert after it suddenly disengages the cruise control that states that the forward camera is blocked and the cruise control will disengage. The cruise control also fails to notice cars in front of the Prologue and will speed up, then will suddenly "see" the car, jam on the breaks, then the accelerator again. Also, the adaptive cruise control cannot gauge distance between cars and all following distances set for the car, whether 1, 2, or 3, are exactly the same. This has been reproduced for the dealer and confirmed as an issue with this Prologue. The dealer then shrugged and said there were no fixes from Honda yet, so there was nothing they could do. This is a huge safety issue because a sudden deceleration at highway speeds has nearly caused a half dozen accidents in the past 2 weeks alone. This issue has been reoccurring for over 1 year with multiple congerences with the dealership, all ending with the statement that Honda has not issued a fix yet.

• 12/17/2025· VISIBILITY/WIPER

  Wiper control is not fully under human control. At any speed less than very fast, the wipers are on automatic. The automatic will not start unless the car is going over 35 miles an hour, which means that I either need to waste windshield wiper fluid to clear my windshield below that speed or turn the speed up to max to do so. Once the car has gone over that speed, though, the automatic system will control the wipers, sometimes getting stuck on max noatter how much rain there is and not being able to be slowed unless they are turned completely off and left that way for several minutes. This has been demonstrated for and confirmed by the dealership. Then they shrugged and said that Honda has not issued a fix for the problem. This is a safety issue because it obstructs the vision of the driver and takes concentration away from the road.

• 12/17/2025· BACK OVER PREVENTION

  The parking collision warning will alert and emergency brake for no reason while still several feet from anything near the Prologue. This was demonstrated for and confirmed by the dealership. Then they shrugged and said that Honda has not issued a fix for the problem. This is a safety issue because the sudden emergency brake has nearly caused collisions and has covered me in scalding coffee multiple times.

• 12/17/2025· FORWARD COLLISION AVOIDANCE

  Forward collision warning either does not work at all or is too sensitive. When demonstrated for the dealership, the warning went off while in park for a potted plant more than 10 ft away, then did not go off again no matter how close the Prologue was moved towards an object nor what speed we were moving, until it suddenly went off as we approached a cross street, alerting to a car that was almost through the intersection before we approached it. The dealership did confirm that the system did not work on the Prologue. Then they shrugged and said that Honda had not issued a fix for the problem. This is a safety issue because it is part of the safety system and it does not work.

• 12/17/2025· LANE DEPARTURE

  Blind spot warning works intermittently. Sometimes it alerts correctly, sometimes it does not alert at all, and sometimes it alerts to nothing. This is a huge safety concern because I might try to change lanes directly into a car in my blind spot if it says nothing is there. This was brought to the attention of the dealership, was reproduced for them, and has been confirmed as an issue with my Prologue. Then they just shrugged and said the Honda has not issued a fix for the problem.

• 12/16/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I was driving my car and suddenly I received high voltage battery warning and I had to stop my car in between of freeway.

• 12/16/2025· STEERING,SUSPENSION

  There is a knocking/clicking sound when I accelerate and turn. It sounds like a CV joint. I had it evaluated by the dealer today and they reported they heard it once, but could not reproduce the problem, so they tightened some bolts, but that was all. As soon as I left the dealer it made the noise coming out of the dealer's driveway and multiple times on the way home. I have scheduled another appointment for tomorrow, but I don't see how they could not reproduce the problem. It's very obvious.

• 12/16/2024· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  While driving, both screens went completely black. Without the screens I was not able to monitor speed, no access to headlights and no access to adjust one pedal driving mode. All audio stopped as well. At first I didn’t know if I lost power to the entire vehicle, which distracted me from driving. Once I got my bearings, quickly accessed that the vehicle did not lose power, I pulled over. No warning lights or messages prior to this incident. No warning at all. It took about 10 minutes before both screens came back on. Being unable to monitor vehicle status and unable to see speed and no access to multiple options without the screen, put my safety at risk and other people around me at risk. I have not taken it in for any inspection at this time. This just happened yesterday.

• 12/15/2025· SUSPENSION,ELECTRICAL SYSTEM

  My 2024 honda prologue was brought in to service a battery failure light and get a clicking noise in the front axel looked at when turning. The light was a red on the dash shaped like a car with an exclamation point. Dealer claimed that the multiple codes were nothing and that the car needs a new audio system. Not sure how audio systems = battery failure but i digress. I was told my car is safe to drive so I picked it up, they have still not made any repairs as the audio system is on back order. The morning after i picked it up, the heater started blowing ice cold air, in 10 degree weather. Immediately returned to the dealer where they are saying they don’t know what’s wrong with it and they think it is still safe to drive

• 12/15/2025· POWER TRAIN,UNKNOWN OR OTHER

  Both front axles began clicking/clunking at 10K miles on the odometer. Taking to dealer to have CVs replaced this week under warranty. Worried that this will be quite expensive and lemon law once the warranty runs out.