2024 GMC Yukon

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2025· ENGINE

  I bought my truck on 10/29/25 on 12/04/25 haven’t even maid my first payment on the truck yet and my wife was on her way to work at 4 am when the engine shut off on its own and went in to neutral. She tried starting the truck again and it wouldn’t so she had to leave the truck abandoned in the middle of the road and walk to work in the cold and dark. We ended up getting the truck towed home a few hours later when there was a tow truck available. I work out of town so on 12/07/24 when I got back in town I started the truck up and everything seemed normal so I took it for a spin and right as I was getting on the highway it lost propulsion, engine shut off, and truck shifted on its own to neutral. I was almost rear ended by the truck behind me luckily I was able to get the truck out of the way in time. I had to sit and wait for 3 hours until a tow truck was able to tow the truck. This was on a Sunday so I could not get it dropped off at the dealership due to them being closed until the next day! Finally I got it towed to the dealer (all tow’s paid out of pocket as well)… 3 days later the dealer calls me back to let me know I’m getting a new engine not sure how long it will take, but they will get me a rental mean while and that’s all.

• 12/10/2025· POWER TRAIN,ELECTRICAL SYSTEM

  vehicle parked for extended period, 7-10 days, entered vehicle on 12/05/25 and proceeded to start - immediately service transmission appeared in display, check engine light on, dash flashing and door locks going up and down and chiming of alarms. was able to place in reverse, backed up, put into drive and vehicle would move approx 5-8 ft, lock up and stop, start again and repeat, etc.. put vehicle in low1 was able to get back in driveway and parked. had vehicle towed to closest dealer who had a transmission specialist available and worked with GM warranty plus GM CarBravo warranty to address issues (multiple dealers refused or didn’t have available personnel and/or were multiple weeks out for repairs). called and advisor said i needed a new battery (22mo of a 36mo free battery replacement GM AC Delco) and to have transmission valve body replaced and no tcm, 3-5 days for part delivery and that this was under a GM Service bulletin # PIP6069 (which i pulled up online), stated this repair (valve body) fixed most vehicles but knew of a few instances where complete GM 10spd transmissions had to be replaced. glad this happened in my driveway versus while being on a long distance trip. waiting on part delivery and unable to use vehicle due safety issue with transmission.

• 11/26/2025· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  Vehicle was operating on the interstate with cruise control activated. Time was approximately 9:15pm. Weather was fair with temperatures in the lower 60's. Speed was approximately 73mph. Without any audible or warning light notifications the engine stalled and all exterior lighting, power assisted braking and steering was lost. The emergency flashers were immediately activated to warn vehicles in nearby proximity of our emergency status. I tried to restart the engine(the transmission was showing to be in N)with no success. During the attempt to restart, the exterior lighting was restored. With the path of travel now visible, I was able to slow the vehicle to a safe speed and exit from the roadway onto the shoulder. Upon stopping, the vehicle was placed into P and OnStar was notified of the event. We remained in the vehicle until one of our friends was able to take us home. Onstar contacted AAA to remove the vehicle to the nearest GM dealership.

• 11/21/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  Start transmission was replaced by dealer at 75 miles. 2nd transmission was replaced at 175 miles transmission was humming and slipped at around 30 to35 mph this was around April of 2024 August 1 2025 while driving at 45 dash board lit up went flashing and suv slowed dramatically down to 30 mph Got to dealership and they kept the vehicle for about a week and returned it with it being supposedly fixed. About mid October while driving at 60 mph it shut down again almost causing a wreck went to 30 miles per hour again. Hurt my wife’s neck when it reduced speed so quickly. Took back to dealership and I told them this car is dangerous this was with about 20 k miles Been in shop was told it is scanning with 22 repair codes we have not had the car for 5 weeks and are trying to work with gm and dealer to get us out of it. But as of this report no progress. On interstate in city traffic this car will hurt or kill many people. I’m refusing to let my family or myself drive it. There is no warning when it will flash lights in dash and reduce speed. Also the front crash sensors went out and are currently not working we have all service records and paperwork that has been done including maintenance records We were given vehicle back with no warnings. I went to Nita’s and ran vin and it still shows issues. We are still making payments but driving a loaner car. The car is dangerous. I advised the dealer the first time it happened. I didn’t want it back. My wife went and got it and it sis it the second time and now she agrees it is dangerous contacted GM and they want to fix it but dealer implies they can’t ?..

• 11/14/2025· ENGINE

  Oil consumption, vehicle is using 1 quart minimum every 2000 miles, has been through 3 service cycles in 17303 miles due to this issue. Has had recall test done by Morehart GMC in Durango, CO as well as oil consumption test completed by same dealership. The first time this occurred the vehicle was taken to Hi Country GMC in Farmington, New Mexico, USA, where the service manager blamed the issue on driving.

• 11/13/2025· BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

  The forward collision automatic breaking sensor has already failed with only 15,000 miles. As well as the backup camera - it has already been replaced once

• 11/05/2025· ENGINE

  The contact owns a 2024 GMC Yukon. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor entering the vehicle from the engine compartment. There was no warning light illuminated. Upon inspection, the contact observed that the vehicle was burning oil. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact expressed concerns that the issue might be related to carbon monoxide entering the engine compartment and cabin, which could pose a serious safety hazard. The manufacturer was made aware of the failure. The approximate failure mileage was 28,750.

• 10/29/2025· ENGINE

  Misfiring, blue smoke and black smoke coming out the tail fight engine problem 6.2 L87 engine

• 10/28/2025· EXTERIOR LIGHTING

  ChatGPT said: There is a design flaw with the automatic light function. When you turn the knob to disable the automatic lights to avoid blinding someone while parked, the knob returns to the auto position as expected. This is a good system to ensure that the next time you start the car, the lights are in auto again. The issue is with the way the system indicates what is happening to the driver. When the lights are set to auto, the “auto” indicator on the knob is illuminated. If you turn the knob to running lights or full lights, the corresponding indicator lights up as expected. However, when you turn the lights off, the indicator light returns to “auto” even though the lights are actually off. While the physical knob should return to auto to make sure the system resets properly at the next startup, the indicator should switch to the “off” position so the driver knows the lights are off. I drove off in the city and assumed my lights were on because the knob said auto, but I later realized they were off. This creates a serious safety hazard. There is no way to know in that situation if your lights are actually on by looking at the knob unless you cycle the lights again. A recall should be issued to change the software or replace the button to make sure that this is clear to the driver.

• 10/23/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at 70 MPH, the vehicle lost motive power and decelerated. The contact was able to coast over to the side of the road. The vehicle was towed to the dealer and was diagnosed with crankshaft and rod bearing failure. The vehicle was previously included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, it was determined that the engine was not defective and did not need to be replaced. The vehicle was scheduled for engine replacement, but had not yet been repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 24,000.

• 10/11/2025· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  On 15 Aug 2025, I was driving this vehicle on Rte 151 in raccoon township with my 2 children when the vehicle suddenly and unexpectedly experienced a “loss of propulsion” with a corresponding uncommanded shift to “neutral”. Attempts to shift the car back into drive were met with a “parameters not safe” caution. I was fortunate enough that the vehicle behind me was able to slow and an accident was avoided. The thought that this could have happened with my family on the highway, during adverse conditions, or any other scenario is frightening to say the least. Other owners of affected models weren’t as fortunate.

• 10/01/2025· ENGINE

  While driving on the interstate, I felt the engine "slip". Immediately afterwards, I heard a load knocking noise from under the hood, the check engine light came on, and the vehicle lost power. I was able to pull off the interstate. Called a towing company and got the vehicle towed to a GMC dealer. The dealership diagnosed the vehicle and noted a critical issue with the engine and transmission. Dealership recommends engine replacement. Vehicle is less than a year old with 15,400 miles on the odometer. This particular vehicle is not impacted by the GMC recall on their engine, however is has the same engine failure.

• 09/27/2025· ENGINE

  It’s been 7 months of the recall and dealers are not sending repair notices/remedy how IS GM allows to take 7 months this is an untimely manner yall need to investigate further and issue buybacks I contacted GM saying the engine is making noise they they I HAVE TO PAY FOR VEHICLE INSPECTION…THAT IS ILLEGAL

• 09/27/2025· EXTERIOR LIGHTING,STRUCTURE,ENGINE

  Check Engine and transmission alerts appeared in the app; vehicle showed “Check 4x4” while driving, cleared next day •Engine not sounding normal •Paint peeling •Fading plastic trim •Front bumper misaligned •Rear bumper misaligned •Loose front door frames •Marker lights collecting bugs •Plastic becoming loose at the rear hatch •Plastic near auto steps: one side has gaps, the other side fits properly •PPF (paint protection film) peeling •Taillights movable by hand •Fog lights movable by hand •Rear spoiler, hatch glass, and surrounding trim loose/movable •Cargo protector loose on exterior trunk sill •Cracking turn signal stalk •Rust developing within the first year •Finger can fit into gaps at door frames •Exhaust tips showing burnt discoloration •Significant loss of vehicle value: ~$70,000 down from $100,000 at purchase

• 09/27/2025· ELECTRICAL SYSTEM,STRUCTURE,ENGINE

  Windshield needs replacement – one side window installed incorrectly (huge gap) •Trim peeling (inside and outside) •Heavy rust in engine area •Sunroof seals need replacement •All window tints need replacement •Headlights not aligned – need new ones •Taillights not aligned – need new ones •Spoiler damaged – needs replacement •Dashboard feels loose – needs replacement •Door panel misaligned •Rubber gaskets/seals smushed •Seat covers smushed (from dealer) •Paint peeling (sunroof, edges near wheels) •Plastic components worn / damaged •Front bumper misaligned •Two front fenders need replacement •Tow hitch cover needs replacement •Cargo protector installed on exterior trunk sill •Check engine / transmission alert showed in app (vehicle displayed “check 4x4” while driving) •Bluetooth system not working Everything on this car is not aligned this is a huge safety hazard on everything electrical,engine,visibility they won’t take responsibility they said they don’t have no update on recall it’s 7 months and the NHSTA all won’t take responsibility I contacted them multiple times they just say contact GM for recall info 7 months

• 09/25/2025· UNKNOWN OR OTHER

  Hello,I would like to file a complaint for General Motors for untimely recall remedy and failure to fix recall it’s been 6 months since the recall and there’s no remedy no estimate on it and no update from dealer or GM .My vehicle turned on the check engine and transmission on the app (In car said check 4x4) the turned off the next day why is that is it going bad ? The paint is peeling the exterior plastic is fading white ,bumper in not aligned the front door frames are not aligned and plastic near auto steps ,and are loose the marker lights are getting bugs in and the turn signal stalk is cracking and the vehicle is also rusting this is very unacceptable and you need to take action against GM and make them give updates and immediately issue the remedy if not I need a buy back . VIN -1GKS2JKL0RR162207 TX also the vehicle value went down 30,000 it’s worth 70,000 I bought it for 100,000 what will be the resolution on this will I get it back what is GM doing to fix that yall need to take action or your issue buy backs brand new 25 Yukon or 30,000 towards next car

• 09/19/2024· ENGINE

  Driving on highway and engine cut off with no warning. No dash lights to show a warning. 3321 miles on engine. The vehicle was unable to be put in neutral for the police to push it out of the highway. Three Moncks Corner police cars surrounded the vehicle to maintain safety. The vehicle was towed to the dealership. Needed a new engine and cooling system. The engine and cooling system were both replaced.

• 09/18/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact stated that while driving at a slow speed in the driveway, the vehicle inadvertently lost motive power but immediately restarted. After restarting the vehicle, the vehicle briefly returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 26,000.

• 09/13/2025· STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  I am the owner of a 2024 GMC Yukon (VIN: [XXX] ), purchased from Hatchett Buick GMC on [XXX]. This vehicle was purchased at a high price with the expectation that it would provide reliability and keep my family safe. Unfortunately, that is clearly not happening. The Yukon continues to suffer from severe power loss that neither the dealership nor GM technicians have been able to diagnose or repair. In addition, this vehicle is subject to an unresolved engine recall, further undermining safety and confidence in the vehicle. Multiple times while driving I have had total power loss with no warning or indicators of this happening through lights or warnings on the vehicle. This is separate from the engine recall issues I am currently experiencing as well. While driving the Yukon will lose all electrical power. The vehicle is still currently at the dealership trying to be diagnosed. It has been 2 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/08/2025· STRUCTURE,UNKNOWN OR OTHER

  Rear doors opening while driving without notice. Child almost fell out of the car on main road. 2nd incident is less than 6 months. Same car

• 09/08/2025· ENGINE,FORWARD COLLISION AVOIDANCE

  I have had several time that going down the highway at around 70 MPH with the cruise control on. Know other cars or trucks around me, my car loses power, put on the brakes. If I press on the gas petal, the car will accelerate. Never a warning, scares the heck out of you. Fortunately when this happens I have never had a car or truck behind me. If there would be a car or truck behind me, this could cause a collision for sure. No warning lights comes on. I've told the GMC dealer twice about this. Twice I was told to make another service appointment to bring my Yukon back. I was told that no service tech was available to look at this at this time.

• 09/07/2024· FORWARD COLLISION AVOIDANCE

  1 Adaptive cruise stopped me several times for no reason as there was nothing on the interstate and the weather was clear. This was very jarring at 80 miles per hour on the interstate created a hazardous and dangerous driving condition as cars were all around, almost was rear-ended. 1a Adaptive cruise started all the sudden when I was stopped at an intersection almost caused a wreck, as soon as I took my foot off the break it speed up, but I was able to veer off and break several more times. The adaptive cruise should automatically go off when the brakes are applied. 1b Cruise control will not activate sometimes (it is intermittent). 2 Sensors do not work properly and do not go off to warn if I have driven to close to something, this has happened several times after I became aware of it and after front bumper was damaged. 2 Garage door opener works sometimes, this means I have to get out unlock the house go shut the garage door and relock the house... very unsettling. 3 Android Auto goes out continuously and will not reconnect even though the maps are still on my phone and everything is setup correctly. This also creates a hazardous condition when driving on the highway in unfamiliar areas causing me to miss turns and unable to navigate through traffic. 4 Seat, adjustable setting does not work when entering the vehicle, only upon exit. 5 Mirrors do not automatically fold when parking the vehicle as they did when I purchased the GMC. 6 Rearview camera doesn't turn off automatically after reverse parking has to be done manually while driving. There are so many issues with this vehicle. I have serious concerns with the safety of this Yukon. I have filed a lemon law with GM on the Yukon. The GM representative Lied in the abrtration stating there was a recall that would fix these issues....The dealer was notified within a week of the purchase but had me wait until GM had a software fix.... They stated the software update should take care of all the issue

• 09/05/2025· ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

  I HAVE HAD PROBLEMS WITH THE NAVIGATION SYSTEM WHERE THE SCREEN GOES BLANK. THE RADIO IS NOT RESPONDING AND SCREEN IS BLACK. WHEN TURNING ON THE SIGNAL LIGHT YOU CAN'T HEAR IT. THE SPEED LIMIT IN MY TOWN IS 25 AND AFTER AN UPDATE FROM THE DEALERSHIP IT NOW SAYS 55. I GET AN ALERT SAYING FRONTAL CRASH NOT AVAILABLE ATLEAST ONCE A MONTH. THERE ARE TIMES WHEN WE ARE DRIVING AND WE GET THE RED ALERT AS TO DETECTING AN OBJECT AND THERE IS NOTHING THERE. PARKING ASSITS DOES NOT WORK ALL THE TIME.

• 08/28/2025· UNKNOWN OR OTHER

  While super cruise was engaged the car changed lanes automatically without any action on my part. The problem is I had set the automatic lane change feature to only activate when the turn signal was switched. While examining the vehicle settings I discovered that the feature was set to automatic not turn signal activated. What cause the software to change this setting? The service tech could not find any problem but guessed that when the software is updated it goes to a default setting. This is wrong. Setting should not change. The setting also changed on opening the tail gate with my foot. This setting was turned off.

• 08/15/2025· ENGINE

  I am the owner of a 2024 GMC Yukon Denali/AT4-T1, currently subject to GM Program #N252494000 for the L87 Engine Loss of Propulsion engine defect that can cause sudden engine failure, loss of power, and safety hazards. My vehicle has approximately 18,000 miles and is my primary mode of transportation. GM has informed me that I cannot request an immediate inspection and that they are randomly selecting affected vehicles for inspection without a clear timetable. This means I must continue driving a vehicle with a known safety defect that could fail at any moment — creating an unreasonable risk for myself, my passengers, and others on the road. My dealership has confirmed they cannot perform the inspection until GM activates my VIN in their system. No estimated timeframe has been provided. Given the severity of the defect and the potential for catastrophic failure without warning, I respectfully request that NHTSA investigate GM’s phased approach to inspections and determine whether this practice is consistent with the safety obligations under 49 U.S.C. Chapter 301 and related regulations. I also request guidance on how I can have my vehicle inspected immediately to mitigate risk. Thank you for your attention to this matter.

• 08/14/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer was unable to provide any information on when parts would be available. The contact had not experienced a failure.

• 08/04/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact called two dealers, and was advised that the vehicle could not be repaired under the recall. The contact called several times and was advised that the dealers could not service the vehicle yet. The contact had not experienced a failure. The manufacturer was informed of the failure and advised the contact that the vehicle could be taken to any dealer for the recall repair. The contact had not yet called a dealer to schedule an appointment. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

• 08/03/2025· POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE

  I had just backed the truck out of a parking space (while turning) and shifted the transmission into 'Drive' with my foot pressing the brake pedal (not the gas pedal). When I took my foot off the brake pedal in order to transfer it to the gas pedal the vehicle suddenly accelerated forward without my foot ever pressing the gas pedal. The vehicle traveled forward about 20 feet before I was able to stop it by pressing the brake pedal. I am a retired General Motors Safety engineer and I know I was not pressing the gas (accelerator) pedal when this sudden acceleration event occurred. I believe this type of event occurred one other time while I was driving this vehicle. However, I am not as clear about the circumstances surrounding this previous event.

• 07/29/2026· ENGINE

  6.2 engine seized again after oil change 3 days after This is my 3 rd Yukon that has done this and I’m not agreeing this shouldn’t be a recall I’ve been through this before

• 07/25/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 07/25/2025· ENGINE

  NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX], 33,293 miles) GM Case [XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001, N252494002, N252494003 Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. GM acknowledges 12 potentially related alleged crashes and 12 alleged injuries in the U.S. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (106 days as of July 25, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no engine repairs performed per invoice RO# [XXX] (dated July 22, 2025, check-in April 10, 2025, 9:30 PM, ready July 22, 2025, 9:48 AM). The invoice shows only a multi-point inspection ($50.00, Customer Pay), next appointment ($50.00), and courtesy transportation (no charge). A condition report dated July 24, 2025, notes “4 issues” from a visual inspection, recommending a complete dealership check, indicating unresolved safety concerns. The dealership provided a lesser-value loaner, inadequate for a premium SUV. The vehicle was purchased on [XXX], for $87,821.64 (per Acceptance_Declination Sheet_[XXX}), entitling me to a safe vehicle under warranty. On July 23, 2025, at 3:30 PM EDT, Tom McGillis texted, “Hello, Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” No recall repairs mentioned. Maggie stated they were waiting for the “new car shine to dry,” confirmed no solution, and said engine replacement queries were “above her paygrade.” I instructed her I will not accept an unsafe vehicle. On July 24, 2025, at 8:45 AM EDT, Andrew Wilson confirmed no remedy, stated rear differential repairs are complete (not reflected in invoice), and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/25/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that occasionally while driving at various speeds, the vehicle temporary lost automotive power. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,163. VIN tool confirms parts not available.

• 07/23/2025· POWER TRAIN,ENGINE

  NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX] , 33,294 miles) GM Case #[XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001 (dealer inventory), N252494002 (engine replacement) Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (104 days as of July 23, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no repairs performed per invoice RO# [XXX} (July 22, 2025). The dealership provided a lesser-value loaner, inadequate for a premium SUV. On July 23, 2025, at 5:03 PM EDT, the dealership texted, “Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” Maggie stated they were waiting for the “new car shine to dry.” When asked if the engine was replaced, Maggie said it was “above her paygrade” and confirmed no solution exists, with no timeline for remedy availability. I instructed her I will not accept an unsafe vehicle and to relay this to the service manager. NHTSA.gov [XXX] ) confirms the recall is unrepaired, remedy not available. Communications with GM: July 15, 2025, 3:00 PM EDT: GM Customer Support Supervisor Rochelle confirmed no parts or resolution timeline. July 15, 2025, 3:30 PM EDT: SMS to Tom McGillis, service advisor, requesting update. No actionable GM response. July 23, 2025, 1:32 PM EDT: GM representative Cynthia stated GM had not heard from the dealership and escalated Case [XXX] to internal corporate resolution. No parts or timeline provided. Complaint: GM’s 104-day delay in providing a recall remedy (N252494000/N252494002), inadequate loaner, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/21/2026· ELECTRICAL SYSTEM,STRUCTURE

  The contact owns a 2024 GMC Yukon. The contact stated that there was a strong mildew odor coming from the vehicle while entering the vehicle, and there was moisture around the trunk near the wiring harness. The vehicle was taken to Modern Auto Company (6224 MO-100, Washington, MO 63090), but the cause of the failure was not found. O'Fallon Buick GMC (2150 Technology Dr, O'Fallon, MO 63368) diagnosed the vehicle with a failure of the wiring harness and stated that there was moisture entering the vehicle through the wiring harness. However, after the contact inquired about the odor inside the vehicle, the dealer refused to continue working with the contact. The manufacturer was notified of the failure, and a claim was filed, and an appointment was scheduled for service at Dave Sinclair Buick GMC (5655 S Lindbergh Blvd, St. Louis, MO 63123). The dealer informed the contact that the wiring harness appeared to have already been replaced. The dealer found no leaks inside the vehicle and informed the contact that the vehicle would be returned. The contact hired a mold expert to inspect the vehicle while the vehicle was at the dealer. The mold expert discovered several cases of toxic mold inside the vehicle and deemed the vehicle unsafe to drive. The contact stated that her daughter had severe respiratory issues and was transported in the vehicle. The daughter had several doctor’s visits, was put on several medications, and missed 40 days from school due to her illness. The contact associated the failure with her daughter's illness and stated that her daughter’s health improved once she was no longer transported in the vehicle. Since the failure, the contact had to pay out-of-pocket for a rental vehicle. A field investigator had been hired by the manufacturer to inspect the vehicle, and the contact was awaiting the results. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 27,000.

• 07/21/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that authorization was needed from the manufacturer to complete the inspection of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 21,116. VIN tool confirms parts not available.

• 07/20/2026· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  I am reporting a serious safety defect and unreasonable delay in addressing it under safety recall N252494000 (L87 Engine – Loss of Propulsion). My GMC Yukon has an illuminated check engine light and is now also overheating. According to GM’s own customer service r, this can lead to knocking, unusual engine noises, hesitation, high RPMs, abnormal shifting, reduced propulsion, and sudden loss of propulsion while driving, increasing the risk of a crash. I have contacted multiple dealerships for urgent repair: Cappllino GMC Keller Chevrolet Joe Basil All three have advised me that they do not have enough technicians to get my vehicle in for repair. Each has urged me to continue driving the vehicle despite the active check engine light and recall, and all have refused to provide a loaner vehicle. I have also contacted GMC Corporate directly for intervention. Instead of providing a loaner or expediting repairs, they have only offered post-repair rental reimbursement (up to $44/day after a repair order is opened). This leaves me with no safe transportation option. I have been told I can “drop off” the vehicle, but I have no alternative way to get home or to work. GMC and its dealerships are putting my safety (and the safety of other road users) at serious risk by directing me to continue operating a recalled, overheating vehicle with an active check engine light while refusing to provide any loaner or timely repair. My vehicle has 34,700 miles and is nearing the end of its warranty coverage, which raises additional concerns about potential delay tactics. Please review: The L87 engine defect and related check engine/overheating issues in GMC Yukons. GMC’s handling of this recall, including widespread failure to provide loaners and instructions to customers to keep driving defective vehicles. I authorize the release of my contact information to GMC to assist with the investigation. Attachments I can provide: Screenshots of communications with GMC

• 07/16/2026· ENGINE

  We're in the waiting period for our 3rd engine. 1st engine failure, while driving on interstate at 70+ MPH, engine stopped running, causing a very unsafe condition for family and surrounding vehicles. Engine failure 2 days later, towed to dealership for inspection, replacement engine was installed ~4 weeks later. 2nd engine failure, while driving on interstate at 75+ MPH, engine seemed underpowered and would rev upwards of 6000+RPMs, not exactly unsafe, but not usual operating conditions either. Returned to dealer, upon inspection, total engine replacement was recommended.

• 07/14/2025· ENGINE

  While driving back home on the interstate the vehicle suddenly started making a loud clicking noise and came to a stop, luckily I was not hit. I was able to turn it back on drive it slowly with very little power to a safe spot.

• 07/14/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact stated that while at a stop light the vehicle stopped and failed to move forward. The contact restarted the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle with her young children inside. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 11,000. VIN tool confirms parts not available.

• 07/13/2025· POWER TRAIN,UNKNOWN OR OTHER

  I am filing a complaint regarding a potential safety defect in my 2024 GMC Yukon Denali (approx. 25,000 miles), which has been in the dealership’s service department for about 30 days due to a faulty valve body in the transmission system. There is currently no estimated date for repair completion due to a lack of available parts. This is the second time the vehicle has been in the shop for the same unresolved issue. Earlier in 2025, I brought the car in due to driveability concerns and error messages appearing on the dash, but the dealership dismissed it and claimed I had “turned the vehicle on wrong,” despite it having a push-button start. The problem persisted until June 2025, when they finally diagnosed the valve body failure. This issue directly affects drivability and vehicle safety, particularly during acceleration and gear shifting. I am concerned that General Motors is aware of widespread valve body and transmission failures in these vehicles, yet continues to produce and sell new units while failing to ensure parts are available to support timely repairs. It is unacceptable that a major safety-related transmission issue can sideline a relatively new vehicle for over a month with no resolution in sight. GM’s lack of urgency in addressing this defect suggests a disregard for consumer safety and reliability. I respectfully request that the NHTSA investigate this issue as a potential pattern of safety defects in GM’s full-size SUV transmission systems.

• 07/12/2026· ELECTRICAL SYSTEM

  Cameras go black and become inop randomly. Been in shop multiple times for concern. Software updates have been performed, modules replaced, cables, and now it’s back for the same concern.

• 07/08/2026· FORWARD COLLISION AVOIDANCE

  As I was driving the automatic emergency brakes went off and stopped me so hard and fast that I feel like I got whiplash. The seatbelt yanked me backwards, smacking my head against the headrest, I have an instant headache from it and my neck and shoulder still hurt 20 minutes later. It scared me and my child half to death, my heart was pounding and I could have been rear ended. I was driving about 40mph and was in no way in any harm/needing to break (specially this hard) for anything when this happened. This is not the first time my car has unnecessarily automatically slowed down quickly but this is the first time it’s ever been this abrupt and severe. I will be taking my car to be inspected for this issue and if my neck and shoulder still hurt in the next day or two, I will also be going to the doctor about the incident.

• 07/08/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 07/07/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 07/05/2026· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  Driving on highway at 80 MPH and accelerator stopped working and car turned off. We had to coast off toll rd and hope for the best. No warning and happened with our whole family in the car. I had a recall notice from manufacturer but last time I tried contacting manufacturer/dealer they said no resolution was available to repair recall yet and that I couldn’t drop off my vehicle.

• 06/27/2026· ENGINE

  This truck has the 6.2 GM engine. While driving it late at night at approximately 28mph the engine blew, leaving the truck in the lane and unable to move. This was very dangerous since there was no warning and it just died. The truck receives regular maintenance by GMC and was tested to see if it was a “bad engine” and we were instructed that it wasn’t. GM said it will take 4-8 weeks to get an engine and the value of the truck to trade in is very low due to “marketing issues” which in my opinion is their issue not mine. I am battling stage 4 cancer and just had an operation and need a car to go to the doctors. They have officially said that they don’t have a truck to loan me. This has been going on for years apparently and the government is not doing anything to rectify it for the US tax payers per my research. I need a truck and GM said that they would get back to me within 24-48 hours, we are way past that. What is the government going to do, these trucks are not safe. What if I was traveling late at night to snowmobiling and it blew, it would be a different story. Need some help

• 06/27/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 06/26/2025· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 06/25/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 06/20/2026· ENGINE

  At 35k miles our 2024 Yukon Denali with a 6.2L engine blew on a roadway with no known warning. Extremely dangerous situation with my pregnant wife and child in the car.