2024 Ford Escape

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/24/2025· ENGINE

  Got a dash warning that car was over temperature or something to that effect and had to pull over on a two-lane highway(uphill). This was unsafe because I had to get over to the shoulder as soon as possible and avoid traffic. Vehicle is scheduled to be serviced at my ford dealer but have no outcome yet. I did later on check car with my OBD2 reader and saw a P1285 code which meant the cylinder head was over temperature. Upon further research it appears issue is known by ford and needs to be addressed by SSM 52219 which says head may have metal shavings in it and may need to be replaced.

• 12/16/2025· EQUIPMENT

  The contact owns a 2024 Ford Escape. The contact stated that while starting the vehicle, the contact noticed that the infotainment system screen display was blank. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the computer processing unit needed to be replaced. The contact stated that the failure had occurred on two different occasions. The manufacturer was notified of the failure, and the contact was walked through the process of resetting the system. No further information was available. The approximate failure mileage was 28,000.

• 12/12/2025· ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

  Following ongoing unresolved ADAS and Pre-Collision Assist failures that have required repeated service visits and manufacturer engineering involvement, my vehicle underwent a master modem/system reset while in dealership custody. After this reset, vehicle access, safety alert history, and diagnostic data were erased, preventing verification, monitoring, or reconstruction of safety-critical events. Safety Issue Description On or about December 11, 2025, while the vehicle remained in service for unresolved safety system failures, the dealership performed a master reset of the vehicle’s modem/telemetry system. Immediately afterward: •My FordPass access was removed •All historical vehicle alerts and safety warnings were erased •No active alerts are displayed, despite documented prior ADAS failures •The vehicle now shows no alert history, no mileage data, and no retrievable safety logs •The vehicle appears as a new/uninitialized vehicle in the FordPass system This reset occurred without resolving the underlying safety defect and while engineering had previously indicated no fix was available. Systems Affected The loss of telemetry, alert history, and diagnostic logging impacts multiple Advanced Driver Assistance Systems (ADAS), including but not limited to: •Forward Collision Warning •Automatic Emergency Braking •Lane Departure Warning •Lane Keeping Assistance •Blind Spot Warning •Rear Cross-Traffic Warning These systems rely on integrated camera, sensor, and software data that can no longer be verified, reviewed, or audited. Why This Is a Safety Concern The master reset eliminated evidence of prior safety warnings and failures, impairing: •Driver awareness of active or recurring safety conditions •Manufacturer and regulator ability to diagnose or confirm defect behavior •Event reconstruction in the event of a collision or near-miss •Oversight of whether safety systems are functioning as designed

• 12/11/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  The safety-critical driver-assistance systems on my 2024 Ford Escape have remained in a failed state since March 2025. The Blind Spot Detection (BLIS), Cross-Traffic Alert, Park Aid, Pre-Collision Assist, and Front Camera systems all display warnings and do not function reliably. The vehicle has now been in the dealership for over 62 cumulative days for this safety defect, including 38+ continuous days on the current repair order. Ford engineering has taken control of the case and has stated there is no fix available and no estimated timeline for repair. A major electronic module was replaced under engineering direction in November, but the same safety-system faults continue. The vehicle’s alert history and FordPass data have remained frozen and non-updating for months, indicating a continued system-level electronic failure. The vehicle is still at the Ford dealership under engineering control with no repair available, which confirms the defect is ongoing, unresolved, and unrepairable at this time. These persistent failures impact multiple crash-avoidance systems and create a significant safety risk during lane changes, cross-traffic backing, parking maneuvers, and forward-collision situations. I request NHTSA review this as a potential defect trend involving the 2024 Ford Escape driver-assistance systems.

• 12/09/2025· EXTERIOR LIGHTING

  My issue is with the volume of the turn signal. when you are driving you cannot hear it.On the highway you have no idea that it is on. I almost was in an accident when I was unaware it was on and someone pulled out in front of me Talked with the dealer that stated all 2024 Escapes are they way. It is very unsafe

• 12/04/2025· ELECTRICAL SYSTEM

  Our vehicle has its 4th 12 volt battery since we purchased the car in March, 2024. The first indication that battery is defaulting is the interior lights do not light when driver or passenger door is opened. The 4th battery was installed on Oct. 7, 2025, after car sat for 3 1/2 days in airport parking lot and battery was dead upon our arrival. I believe our safety is at risk when interior lights do not light when entering car at night, because driver remains on street trying to acclimate to no light in car, making driver vulnerable to being hit by traffic not seeing driver. Also, requiring a jump start to the car causes risk to health, having to wait for assistance. Our car interior is black, making problem even worse. The Ford dealers we have used to replace the batteries are aware. Boshears Ford in Marshall, MI, and Lakeview Ford, Battle Creek, MI

• 12/04/2025· FUEL/PROPULSION SYSTEM

  Upon exiting a shopping center parking lot, I turned right onto a street which led up to a 1-lane construction site. I was travelling approximately 15 miles per hour, and drove approximately 50 feet when the car suddenly stalled. No fuel response to gas pedal. It still had momentum, and I was able to steer into a safe side spot. I sat there stunned. The car was still in drive gear. I put it into park and turned the car off. After another 1 or 2 minutes, I turned the car on again, and was able to drive it home another 2 miles. I did not have to drive through the construction zone. Had I been in the one lane construction, I could have been rear-ended because a stopped car would not have been expected by drivers behind me. It could have caused severe injury or even death to myself and/or driver coming behind me. This happened on Monday, Nov. 24, 2025, at about 2:30 pm. BTW, this is a hybrid vehicle. That option was not given when starting this account

• 12/03/2024· VEHICLE SPEED CONTROL

  I’m having trouble accelerating when the vehicle is stopped at a stop sign or when making a left or right turn. This has been dangerous because I end up stuck in the middle of intersections without being able to move. The vehicle is new and has 1400 miles on it.

• 11/30/2025· SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  There is no low fuel light on the dash. I just found this out because it is the first time I ran the gas that low. Brakes- When braking the transmission jumps. It makes the car hop. These are both safety concerns because you won’t know you have low fuel unless you shut the car off and turn it back on. With the brakes, no component should be making a car jump when you hit the brakes

• 11/25/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

  The 2024 Ford Escape continues failing to record safety events. Alert history and messages sections are NOT updating after warnings . Because the alert-history system is failing, the vehicle does not store warnings. This prevents accurate diagnosis and hides safety-critical failures. ADAS systems are unreliable, making lane changes, reversing, and merging unsafe. Ford dealership and engineering hotline have been working on the vehicle since Nov 3 and have repeatedly reproduced ADAS failures. Safety alerts have continued since March 2025. Ford engineers and dealership technicians have inspected the vehicle multiple times, including the current visit (Nov 3–present). Engineering hotline continues to escalate. ADAS warnings have appeared since March 24, 2025. Today’s event shows that the Alert History and Messages features STILL do not log warnings even after repairs. “Following multiple failed repairs and an IPMA module replacement, the 2024 Ford Escape still fails to record critical safety alerts. As of today, the Alert History shows only a single old entry and does not log new ADAS warnings. The Messages section also shows numerous unread messages but does not display new alert data. This confirms the ADAS system and data-logging subsystem are still malfunctioning after weeks in the dealership and engineering involvement.”

• 11/25/2025· LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  My 2024 Ford Escape remains in the dealership since Nov 3, 2025. Today I was notified that Ford engineering and the dealer still cannot clear the ongoing Pre-Collision Assist / Forward Collision Warning faults. This is now the 13th documented safety-system failure. Multiple ADAS systems have failed since March 2025 (BLIS, Cross Traffic, Park Aid, Front Camera). After the Nov 14 IPMA module replacement, new issues developed including TPMS failure and alert-history not recording events. Vehicle is unsafe to drive and unrepairable after multiple attempts. Ford engineering states codes will not clear.”

• 11/25/2024· ELECTRICAL SYSTEM

  The contact owns a 2024 Ford Escape. The contact stated that his wife had driven approximately 500 miles during a trip from Tennessee to Michigan, where she made stops as needed. The contact stated that after his wife arrived to the destination, she noticed that she had sustained third-degree burns on the right buttock and on the right upper leg from the front driver's side seat heater. The contact stated that his wife was a nurse and was self-treating at the residence. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 14,000.

• 11/24/2025· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  “While driving a 2026 Ford Escape Hybrid loaner (provided while my 2024 Escape is in the shop for ongoing ADAS failures), the vehicle displayed a new safety system malfunction warning at startup. This is the third ADAS-related failure on this loaner (previous events on Nov 13 and Nov 23). Weather was clear and dry, and the warning appeared immediately at key-on, not while driving, indicating a system defect—not environmental obstruction. This now confirms a recurring pattern across multiple Ford Escapes and model years. My primary vehicle has had ADAS failures for months and remains in the shop since Nov 3 with no fix. This loaner failure further supports a platform-wide safety defect involving the camera/IPMA system.”

• 11/24/2025· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,ELECTRICAL SYSTEM

  See attached document for complaint.

• 11/23/2025· WHEELS,UNKNOWN OR OTHER

  TPMS Failure After IPMA Replacement – “After the dealership replaced the IPMA module on Nov 14, 2025 to address repeated ADAS system failures (BLIS, Cross-Traffic, Pre-Collision Assist, Park Aid, Front Camera Fault), the Tire Pressure Monitoring System (TPMS) immediately stopped functioning. The FordPass app shows all four tire sensors missing (‘—’) and permanent ‘Tire Pressure Data Delayed’ warnings. This occurred while the vehicle remained in the shop for over 40 days with unresolved ADAS defects. The TPMS failure adds another safety-critical issue following a repair that already failed. This indicates escalating electronic instability and confirms the vehicle is unsafe and unreliable.”

• 11/23/2025· UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  Component: Forward Collision Avoidance / Lane Departure / Visibility / Electrical / I am filing this complaint regarding a loaner vehicle (2026 Ford Escape Hybrid) provided to me while my 2024 Escape remains in the dealership for unresolved ADAS safety failures. The loaner has now shown two separate ADAS malfunction warnings: the first on Nov 13, 2025 (“Front Camera Fault / Pre-Collision Assist Not Available”), and the second on Nov 23, 2025 showing another safety system failure during startup. My primary Escape has been in the shop since Nov 3 for identical ADAS issues that Ford engineering has not been able to repair. The fact that the loaner demonstrates the same failures raises concern that this may be a systemic defect affecting multiple model years. The dealership has also acknowledged multiple Escapes with similar issues. Safety risk remains high.

• 11/22/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Ford internal engineer emails from Aug 5–6, 2025 show Ford KNEW about this safety defect months earlier. The engineer told the dealer it was “ok and safe to drive with the warning messages” and admitted “engineering is aware of some customers still experiencing driver assist issues and software update is in the works.” The dealer also reported THREE other Escapes with the same failures. Ford Customer Service also emailed me saying “the dealership and engineers have not been able to resolve the concerns.” My vehicle is now 40 days out of service with Ford engineering still unable to fix the ADAS failures after module replacement.

• 11/21/2025· ELECTRICAL SYSTEM

  In May/June 2024 at approximately 8350 miles the Accessory Protocol Interface Module ("APIM" failed. On the Center Display, I lost display and audio. This failure also impacted hands-off features, radio, use of traction /snow/slippery features, map, vehicle manuel, bluetooth, etc. The dealer service department (Autonation Westlake, Ohio) replaced the APIM at that time In September 2025 at approximately 48,300 miles there was complete failure of of the Center Display impacting the same features noted above. In addition the interior lights are not properly working. The service department of the dealer (Autonation Westlake, Ohio) informed me that their diagnotics revealed the failure of the Audio Control Module and the possibly the APIM. The service department replaced the Audio Control Module. This did not correct the problem. The service department said that the APIM, which had been previously replaced, needed to be replaced. After nearly eight weeks, the APIM has not been replaced. The service department has been unable to send the code to Ford Motor to get the replacement part. The Center Display and many other features are not working as of today's date 11/21/2025.

• 11/21/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

  Version, perfectly formatted, non-repetitive, and aligned with the newest updates (vehicle still in shop, engineering cannot fix, extended delays, failed module replacement). Yes, use today’s date (Nov 21, 2025) as the incident date. ⸻ Complaint #7 – NHTSA 900-Character Version (Copy/Paste Ready) Incident Date: 11/21/2025 After a dealership-installed replacement of the IPMA/Front Camera module (authorized by Ford engineering) 11/14/2025 , the ADAS safety systems (BLIS, Cross-Traffic, Pre-Collision Assist, Park Aid, and alert history logging) are still malfunctioning. The vehicle has now been out of service since Nov 3 and the dealer reports that Ford engineering is still unable to identify a fix. The alert history remains corruptive and fails to record events. This is still unresolved ADAS issues and prolonged repair delays. Dealer has been exceptional in communication and left (2) voicemail stating Engineering hotline continues working on it but Ford’s inability to provide a remedy leaves the vehicle unsafe and unusable until further notice. Nov 3 - ongoing in shop.

• 11/20/2025· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  1. Component or System Failed: ADAS safety systems including Blind Spot Detection, Cross-Traffic Alert, Front Camera/IPMA, Pre-Collision Assist, and Park Aid. 2. How Safety Was Put at Risk: driving for months with intermittent or absent collision-avoidance systems, increasing risk of lane-change accidents and front-impact hazards. 3. Reproduced or Confirmed by Dealer: Yes — dealership and engineers confirmed errors in June, July, August, and November. 4. Inspected by Manufacturer: Yes — Ford Field Service Engineers were involved as early as June 2025. 5. Warning Messages: • Front Camera Fault • Cross-Traffic System Fault • Pre-Collision Assist Not Available • Blind Spot Fault (Recurring daily per my reports)

• 11/20/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  1. What component or system failed or malfunctioned, and is it available for inspection? The ADAS system (IPMA front camera module, BLIS, Cross-Traffic, Park Aid, and alert-history logging) continues to malfunction even after Ford installed a new IPMA/IPA module on Nov 14. Vehicle is at the dealership and available for inspection. 2. How was your safety or the safety of others put at risk? Safety alerts fail to appear, the ADAS system does not record events, and blind-spot/lane-change warnings are missing, creating a collision risk. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Dealer and Ford Engineering Hotline confirmed defects continue after module replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Ford Engineering Hotline and dealership technicians have inspected and attempted repairs. 5. Were there any warning lamps, messages, or other symptoms prior to failure, and when did they first appear? Yes. ADAS warning messages began March 24, 2025. After the Nov 14 module install, alerts persist and the alert-history remains incomplete.

• 11/19/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

  Answer #1 — Component or System Failed The safety-sensor system failed, including the IDPM/PA module (Park Aid module), Blind Spot Detection system, Cross-Traffic Alert sensors, and the vehicle’s alert-history recording system. The vehicle and replaced module are available for inspection upon request. Answer #2 — How Safety Was Put at Risk The vehicle intermittently loses blind spot monitoring, cross-traffic alerts, and parking assistance, which can cause missed hazards, unsafe lane changes, and inaccurate detection of surrounding vehicles. The system also fails to record or retain safety alerts, preventing accurate diagnosis and leaving safety events untracked. Answer #3 — Has the Problem Been Reproduced or Confirmed? Yes. The dealership and Ford engineering hotline have both confirmed continued faults even after replacing the IDPM/PA module. Alerts continue to appear intermittently, and the dealership states they are still unable to correct or stabilize the system. Answer #4 — Has the Vehicle Been Inspected by Manufacturer or Others? Yes. • Multiple inspections by the Ford dealership • Diagnostics and direction from Ford corporate engineering hotline • The issue remains unresolved despite repeated repairs, module replacement, and engineering involvement. Answer #5 — Warning Lamps, Messages, First Appearance Yes. Warnings include: • Blind Spot Detection with Cross Traffic Fault • Park Aid Malfunction • Missing or incomplete alert-history logs and system cannot be cleared after new install • Recurring safety warnings since March 2025, continuing today after module replacement. This extends the current out-of-service period to 17 consecutive days, with no confirmed fix and an open engineering case from Ford. This further supp

• 11/19/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

  1. Component or System Failed •Blind Spot Detection •Cross-Traffic Alert •Park Aid Sensors •Forward Collision Assist •ADAS / IPMA module •Alert-history recording system 2. How Safety Was Put at Risk Intermittent or missing ADAS warnings cause: •Unsafe lane changes •Missed hazards •Loss of blind-spot awareness •Loss of cross-traffic alerts •Failure to record safety events These issues increase risk of side-impact collisions. 3. Reproduced or Confirmed by Dealer Yes. Ford dealer and Ford Engineering Hotline confirmed the defects both before and after the module replacement. 4. Inspected by Manufacturer Yes. Ford Field Service Engineers + Ford Hotline inspected and escalated the case. 5. Warning Lamps / Messages •Blind Spot Detection with Cross Traffic Fault •Park Aid Malfunction •Forward Collision Assist Unavailable •Missing or incomplete alert-history logs

• 11/18/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

  Repeated failures of BLIS, Cross-Traffic Alert, Pre-Collision Assist, Parking Aid, Front Camera/IPMA, cruise control, and Miles-to-Empty (MTE). Likely ADAS module/IPMA-related. Vehicle is currently at Ford dealership and available for inspection. ADAS failures caused no blind spot, no cross-traffic, and no forward collision warnings. Nearly collided during a lane change when BLIS did not detect a vehicle beside me. Safety systems fail unpredictably at highway speeds, increasing risk to me and other drivers. Yes. Ford dealership reproduced the problems on multiple visits, and Ford Hotline engineers confirmed the ADAS faults. Ford authorized replacement of the IPMA (front camera/ADAS module). Yes. The Ford dealership technicians and (2) Ford engineering Hotline have inspected the ADAS system multiple times. Ford’s technical support confirmed the faults and authorized replacement of the IPMA module, indicating manufacturer-level inspection and intervention. No police or insurance inspections were conducted because no crash occurred. Yes—BLIS faults, Cross-Traffic faults, Pre-Collision Assist Not Available, Front Camera Fault, Parking Aid Malfunction. First appeared on 3/24/2025 around 3,900 miles. Alerts appeared regularly until 9/16/2025, then stopped recording despite faults still occurring.

• 11/17/2025· VISIBILITY

  The contact owns a 2024 Ford Escape. The contact stated that while driving, there was an unusual noise detected before the failure. The contact stated that while pulling into a parking lot, there was an extremely loud boom. The contact noticed that the rear windshield exploded without warning or impact. The contact and her sister, occupying the passenger seat, sustained injuries to their ears. The occupants reported that their ears were clogged, but medical attention was not provided. The vehicle was towed to her residence. The contact called the local dealer, who said to bring the vehicle in for inspection. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 16,000.

• 11/17/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  Repeated failures of BLIS, Cross-Traffic Alert, Pre-Collision Assist, Parking Aid, Front Camera/IPMA, cruise control, and Miles-to-Empty (MTE). Likely ADAS module/IPMA-related. Vehicle is currently at Ford dealership and available for inspection. ADAS failures caused no blind spot, no cross-traffic, and no forward collision warnings. Nearly collided during a lane change when BLIS did not detect a vehicle beside me. Safety systems fail unpredictably at highway speeds, increasing risk to me and other drivers. Yes—BLIS faults, Cross-Traffic faults, Pre-Collision Assist Not Available, Front Camera Fault, Parking Aid Malfunction. First appeared on 3/24/2025 around 3,900 miles, 2 weeks after I bought the car new. Alerts appeared regularly until 9/16/2025, then stopped recording despite faults still occurring. Yes. Ford dealership reproduced the problems on multiple visits, and 2 Ford Hotline engineers confirmed the ADAS faults. Ford authorized replacement of the IPMA (front camera/ADAS module). Yes. Ford dealership technicians and Ford engineering Hotline inspected and diagnosed the failures. IPMA replacement was authorized by Ford. No police or insurance involvement. Yes—BLIS faults, Cross-Traffic faults, Pre-Collision Assist Not Available, Front Camera Fault, Parking Aid Malfunction. First appeared on 3/24/2025 around 3,900 miles. Alerts appeared regularly until 9/16/2025, then stopped recording despite faults still occurring.

• 10/21/2025· ELECTRICAL SYSTEM

  For the second time now (first time was also reported to NHTSA) the backup camera froze on display touch screen and stayed there while driving forward down the road. No functions requiring the touch pad can be accessed while backup camera frozen. Car was shut off for couple hours and when restarted was still frozen on screen It did reset next day and has worked fine since. Checked with Ford and no known recall yet for this car though Ford has recalls for several other models with same problem. My 2023 Maverick had the same problem, was recalled. Waiting for recall on this car but nothing yet.

• 09/20/2025· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  Our vehicle has been in and out of the ford dealership 6 times now for the same problems. Now they say that it will take maybe another 2 months to have a fix. This is even though it has said each time that it has been fixed. Now they want us to return our loner a drive an unsafe car without safety features for the unseen future. I have had two case numbers open with ford and they will not respond back with the second case. I have to keep calling them. They expect us to drive an unsafe vehicle and it is unacceptable that they are doing this.

• 09/18/2025· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  Starts with Front camera malfunction popping up in cruise control and randomly while driving than jumps to a couple warning that safety features are malfunctioning (brake, blindspot, front camera,parking etc ) all stop working After that nothing works and all warnings pop up when car starts

• 09/02/2025· AIR BAGSCrash

  Was in a rear end collision and the driver window and leg airbags deployed, but the steering wheel airbag did not deploy

• 08/15/2025· VEHICLE SPEED CONTROL

  The contact owns a 2024 Ford Escape. The contact stated that while driving 45 MPH, several unknown safety features warning lights were illuminated on the instrument panel. The contact stated that the message “Normal Cruise Control Braking Off” was displayed. The local dealer was contacted. The vehicle was taken to the dealer, and a software update was performed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 4,500.

• 08/11/2025· UNKNOWN OR OTHER

  Sun roof spontaneously combusted outward. I brought the vehicle to the Dwight, IL Ford Dealership where I purchased it from. The service department there said that they had never seen anything like this before, and that the sun roof combusted upwards away from the car. Had I not had the cloth screen closed beneath the sunroof, the glass would have came back down on my child and I.

• 08/06/2025· ENGINE

  The contact owns a 2024 Ford Escape. The contact stated that while driving at 35 MPH, the engine misfired, and the check engine warning light was illuminated. The vehicle was taken to an Auto Parts Store, where a handheld diagnostic machine provided information that the failure was associated with a random misfire. The vehicle was then taken to a dealer, where DTC: P0300 and P0316 were retrieved. The vehicle was not repaired. The contact stated that on another occasion, while driving 25 MPH, the vehicle began jerking and the check engine warning light started flashing. The vehicle was steered to the side of the road and restarted. The vehicle was then towed to the residence. The vehicle was then towed to a different dealer, where it was diagnosed and DTC P0301 was retrieved, and the contact was informed that the coil pack and spark plugs needed to be replaced. The vehicle was repaired, but the jerking continued occasionally. The manufacturer was notified of the failure. The failure mileage was 19,076.

• 08/06/2025· ELECTRICAL SYSTEM

  The contact owns a 2024 Ford Escape. The contact while attempting to start the vehicle, several safety features in the vehicle became inoperable. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the computer processing unit had failed, and the contact was informed to wait for the manufacturer to provide a remedy to the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a solution was being created. The approximate failure mileage was 4,000.

• 08/03/2026· AIR BAGS,SEAT BELTSCrash

  We are concerned that the seatbelt and possibly airbag malfunctioned and contributed to my mother in laws death on 11/17/2025. The drivers seatbelt had not been latching properly and would come unlatched at random times prior to the accident. The car was taken to dealership, based on the seatbelt not staying latched and it was repaired on 10/20/2025. She continued to have issues with it after the repair. Less than a month later, she was killed in a low speed collision. The cause of death was ruled blunt force trauma to the chest. The officer on the scene expressed concern that the seatbelt malfunctioned and that it did not hold her securely.

• 07/31/2025· STRUCTURE

  The contact owns 2024 Ford Escape. The contact stated when the driver’s side door was opened, the door limiting bar detach from the vehicle. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the driver’s side door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was transferred by the manufacturer to the NHTSA Hotline. The failure mileage was 9,062.

• 07/30/2025· VEHICLE SPEED CONTROL,ENGINE

  While accelerating the Vehicle I felt a massive kickback via the gas pedal, I was able to drive for half a mile more before the vehicle would no longer accelerate at all. The gas pedal was no working. The engine was overheating and a new warning popped up, upon the kickback with a wrench, and engine warning, along with a coolant over temp warning among others and service engine soon. The vehicle had just had an oil change not even a full month prior. My safety was put as risk as I could not accelerate in the middle of a high way and it just stopped out of no where. I saw another Escape 5 minutes later, stopped in the middle of a busy intersection with the same issue. No this problem was not confirmed, but we saw another vehicle with the same issue. No inspection, although my boyfriend is a mechanic and noticed the coolant was just below the minimum line. There were no warnings prior to failure.

• 07/17/2026· UNKNOWN OR OTHERCrash

  I was driving my 2024 Ford Escape approximately at 20-25 mph on the street when the hood flew open, hit, and shattered my windshield. The hood remained against the windshield and I immediately stopped the car and removed the hood from the windshield. I was not injured as a result of this incident. There was no warning or alert that the hood might have been open. Most cars have a hood ajar alert but it appears that in this case the system failed. I subsequently drove the car home and alerted my insurance company and the Bill Brown Ford Dealership. I took the car to the dealership and they inspected the car and stated the safety hood latch was intact. However, prior to the incident, I did not open the hood nor did I release the hood safety latch. There was never a warning light to indicate the hood was ajar. I did filed a police report with the Farmington Hills Police Department. There were no

• 07/04/2025· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  Ford put out an update at the end of April 2025 that inhibited ALL advanced driver assistance systems from working. I took my escape to the dealership twice in May and June and it’s not fixed. I called ford and they promised an update in July but it’s still not out to fix their mistake.

• 06/23/2026· AIR BAGSCrash

  The car was in an accident. The curtain bags and the ones in the floor went off. The steering wheel did not.

• 06/21/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I am experiencing persistent issues with the windows on my 2024 Ford Escape, specifically on both the driver and passenger sides, which struggle to raise and lower, producing unusual noises and leaving marks on the glass. Despite two visits to the Ford dealership where I purchased the vehicle, which is located far from my residence, the problem remains unresolved. During my second visit, I was initially offered a loaner car but had to wait over 3 hours only to be told that none would be provided, with the technician concluding that no trouble codes were found. Subsequently, I scheduled an appointment at a different Ford service center; however, they require me to leave my car for an unspecified duration without offering a loaner vehicle, which is unacceptable given my reliance on the car. Consequently, I am expressing my extreme frustration and dissatisfaction with the service provided by Ford.

• 06/17/2025· ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  While driving down the interstate at 60mph, screen displayed two error messages: “parking brake function limited” and “collision assistance unavailable.” I completely lost brake function for ~10 seconds. Only didn’t crash because no one was stopped ahead of me. Took to dealership who “couldn’t replicate” the issue, later told me they had fixed it by reprogramming the software. Two inconsistent answers gave me no sense of trust in the repair. This issue could kill somebody if at the wrong time and they were completely indifferent. I’ve since traded the car but have no faith Ford has any desire at all to investigate or resolve what could be a fatal error to someone.

• 06/17/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2024 Ford Escape. The contact stated while driving 65-70 MPH and depressing the accelerator pedal, the wrench warning light illuminated and the message "Engine over-temperature. Service Now" was displayed. The contact stated that the failure recurred several times while driving and depressing the accelerator pedal. The contact stated that the vehicle operated as needed upon releasing the accelerator pedal. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings in the engine cylinder head. The dealer determined that the head needed to be replaced under Ford SSM Number: 52219; however, the part was not available for the repair. The vehicle was not repaired. The contact stated that as an independent mechanic, he was concerned that the repair offered by the manufacturer was only a temporary fix. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 4,500.

• 06/09/2025· ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

  I am experiencing problems with the driver's side window getting stuck when I attempt to roll it up or down. Following a couple of visits to the Ford dealership, the service team was unable to find any diagnostic trouble codes or issues. The window's performance is compromised in both directions. Additionally, I have observed the passenger side airbag warning light flashing couple of times. I bought the vehicle on [XXX], Only 6 Months with this vehicle and during my June 6th, 2025 oil change, the service team recommended replacing the wiper blades, which seems excessive considering the low rainfall in San Diego, California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 05/29/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  Blind spot fault, Pre-collision assist fault, Cross-traffic system fault warning icons appeared on dashboard in June 2024. Been to the Ford service dept. four times with no resolution.

• 05/22/2026· POWER TRAIN

  I had problems with the brakes at first (system pressure). Than it was a powertrain failure. Followed by Turbocharger wastegate failure. It affected the vacuum system, brakes, and acceleration ability. Brakes became firm, but not stopping as well when applied. Had extreme loss of power trying to get up to speeds to enter highway & interstate at 60 then 70 mph. Dealership ended up replacing turbo wastegate. Exactly one week after getting it back. All the same happened again. Seeing others complaining of turbo wastegate failure (which is tied into vacuum/ pressure system & does in turn affect vehicle breaking system)

• 05/19/2026· UNKNOWN OR OTHER,ENGINE

  On January [Insert Date], 2026, my 2024 Ford Escape suffered a sudden turbocharger failure that saturated the vehicle’s internal HVAC system with toxic ethylene glycol coolant. The vehicle’s ventilation system subsequently pumped these toxic chemical vapors directly into the enclosed passenger cabin. The inhalation of these toxic chemical vapors posed an immediate, life-threatening risk to my pregnant wife and myself (a patient with moderate persistent asthma), backed by formal medical warning letters from our OB/GYN and Pulmonologist. When I refused to take delivery of the un-remedied vehicle, a Ford corporate representative mandated that I drive it anyway, stating that if I suffered a respiratory crisis while operating the vehicle, I should simply "call the ambulance". This ultimatum caused an immediate severe hypertensive crisis (160/112 BP), requiring emergency medical transport to CHI Health Immanuel and cardiac evaluation. This represents a critical component failure causing toxic cabin air contamination, compounded by a complete failure of the manufacturer’s remedy. Ford Engineering and Woodhouse Ford Service admitted in writing that they have NO scientific test to verify cabin air safety and NO official technical procedure to decontaminate the internal HVAC housing following this chemical saturation. Ford’s only attempt at a remedy was an external spot clean and a simple filter replacement, leaving toxic residual chemicals inside the blower housing. Ford's directive to operate a chemically contaminated vehicle without any scientific validation of air safety constitutes an extreme, ongoing non-operational safety defect that risks public safety. To protect my family from severe injury, I was forced to abandon the vehicle at a massive financial loss.

• 05/19/2024· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  I stopped one day to get some gas and when I tried to start my 2024 Ford escape back up it failed to turn over. I started to get notices from my Ford pass app stating that I was having some issues with my turbine. The vehicle was leaving me stranded every time I tried to start it and it would try to stall on me. The engine didn't seem like it had enough power to run at a proper and normal status as an engine should properly run. When I would start the vehicle it would only start one time and then proceeded to stall on me and leave me stranded everywhere I went. The problem was never fixed. Then the dash lights started to tell me that the driver needed rest and flash a coffee cup in front of my eyes after I just got in the vehicle about 5 minutes before the lights came on. There was an awful smell that came out of the engine. I'm glad that my car didn't catch on fire before they repossessed it and I stopped making payments because the car was messed up and I'm not paying for a messed up vehicle but there was a serious issue with my 2024 Ford escape and I'm glad that they came and took it from me hopefully that kept me alive instead of burning up to death. Thank you

• 04/30/2025· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,BACK OVER PREVENTION

  I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of May.

• 04/28/2025· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.