2024 BMW X5

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  2024 July summer time, the compressor started same issue as the temperature increased. All of a sudden, the car was started showing major “drivetrain error” and “high voltage battery error”. I have taken the car again back to the same dealership and this time the car was starting to show major system failures. I have kept BMW in the email loop and at the first instance itself I have called out that cooling issues can cause battery issues, and it happened exactly like that after 7 months. Car was with the dealership from 07/22/2024 mileage: 7896 to 07/24/2024. Dealership said this was just a software issue even though there were errors related to high voltage, after 3 days, dealership simply updated the software and cleared all the issue and related the car stating that everything fixed. I have attached the service appointment letter for this issue. It looks like they wanted me to cover the 12 months after delivery so that they can be safe with lemon law, and it proved true with next incident. After the 3 months, a terrific incident happened on [XXX] Mileage:10,561. I was taking my [XXX] daughter for a doctor’s appointment along with my [XXX} daughter and my wife. It was a short trip less than 5 miles from my home. While in the state highway, while driving ,all of a sudden the car lost all of its power car had 12 miles of electric range and 227 miles of gas range, I have photo proof from this time either from electric motor and from the gasoline engine and stalled and stopped in the middle of the road with the EXACT SAME problem on “drive train error” mentioned above serviced on 07/22/2024. There was a truck behind us and the driver had to sudden break not to rear end us. The situation was terrific, and I cannot explain it through letters here. My wife and my [XXX] panicked, and they had to went through the trauma. I was thrown into a situation by BMW and the since I purchased a costly brand-new car for my family and trusting BMW,still in dealer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/27/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

• 12/27/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/24/2024· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  This is a known recall and no remedy has been made available by BMW. This puts me and anyone riding with me at risk of injury or death.

• 12/20/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  The contact owns a 2024 BMW X5. The contact stated that while driving at undisclosed speeds, the vehicle stalled while driving through ankle-height water. The kill switch was stuck. After the failure, the engine overheating warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer but was not diagnosed or repaired. The undercarriage of the vehicle had sustained unknown damages during transportation. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 4,023. VIN tool confirms parts not available.

• 12/09/2024· ENGINE,FUEL/PROPULSION SYSTEM

  The vehicle first reported a drivetrain malfunction and the message said to continue driving with reduced engine performance. The vehicle did get us home. I tested it the following day and received the same fault after a couple of miles of driving. The vehicle was towed to the dealer, a 50 mile trip. After a couple of weeks the dealer stated that the vehicle was ready for pickup. I got in the vehicle and 1.5 miles later received a drive fault warning me to stop carefully and turn off drive ready mode. I was driving on a very busy narrow road looking for a place to pull over when the vehicle lost all motive power. Having no choice but to try and pull over very quickly as we were going up a hill. The police had the vehicle towed and returned us to the dealer. Losing all motive power without warning is I believe a serious safety issue. The vehicle has been with the dealer now 5 weeks with no resolution of the problem. I’ve told them that I want a full root cause investigation in writing before the vehicle is released back to me. I have zero confidence in the vehicle now.

• 12/03/2025· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  Three weeks ago the instrument cluster indicated a failure of the front collision avoidance system and said to have the vehicle examined by the dealer. I dropped it off two weeks ago and have been informed that they're having trouble updating the instrument panel and other component software. Other times the instrument panel would go dark for several seconds while driving. There is an open recall on X5 models produced from 01/24. Mine is not included as it was produced 11/23. Recall is 24V-138

• 12/03/2024· SERVICE BRAKES

  NHTSA RECALL NUMBER: 24V104 - IN RELATION TO THIS RECALL FILED ON 12 FEB 2024 I HAVE EXPERIENCED RANDOM ANOMALIES WITH THE EFFECTIVENESS OF MY VEHICLES BRAKING WHICH DIDN'T ALARM ME BECAUSE I ATTRIBUTED THEM TO ROAD CONDITIONS OR MY LATENESS IN APPLYING THE BRAKES... SOME OTHER THING THAN A DEFECT IN THE BRAKING SYSTEM. I WAS NOT AWARE OF THE RECALL NOTICE AS I DID NOT RECEIVE ANY NOTIFICATION OF THIS DEFECT FROM BMW ALTHOUGH AT ONE POINT SOMETHING CAME UP ON THEIR (BMW) APP FOR THE VEHICLE BUT QUICKLY DISAPPEARED BEFORE I HAD AN OPPORTUNITY TO READ IT. IT HAS BEEN TEN MONTHS SINCE THIS NOTICE WAS ISSUED, I CANNOT SEE ANYWHERE THAT IT HAS BEEN RECANTED, AND KNOWING I AM DRIVING A VEHICLE WHERE THE BRAKING SYSTEM IS SUSPECT MAKES ME NERVOUS. BMW NEEDS TO BE HELD ACCOUNTABLE AND PROVIDE ME WITH AN ALTERNATIVE VEHICLE TO DRIVE.

• 12/03/2024· SERVICE BRAKES

  My car was recently fixed and the recall was remedied but still the recall has not been removed

• 12/01/2024· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  There is a recall on the car’s braking system that can malfunction at any moments. The issue was discovered back in Feb 2024 10 mos ago & no solution it’s a huge risk as per BMW to me my family & anyone on the road. 10 months and no solution is unacceptable it’s DANGEROUS

• 11/28/2023· UNKNOWN OR OTHERFire

  My 2024 BMW caught on fire while I was driving it. A couple weeks prior my dashboard went out but resolved on its own in 24 hours. Before the fire I had no other issues with my vehicle. My insurance company was notified the night of the incident. However they didn’t start the investigation for 2 weeks until after I called to get an update. I then contacted BMW who has now started an investigation alongside my insurance company.

• 11/26/2024· UNKNOWN OR OTHER,SERVICE BRAKES

  My vehicle has been on a safety recall since February, 2024 and I have taken it to dealership few times they didn't fix it. I called them many times about the issue they just keep ignoring me and failing to fix it.

• 11/26/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/20/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)Crash

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control - ESC, Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that his wife was in a parking lot driving at approximately 3 MPH when she depressed the brake pedal and the vehicle was not slowing. The contact stated that his wife had to use more force than normal to depress the pedal. The contact stated that she had not observed any warning lights. The contact stated that his wife crashed into the parking lot stop block and that the front end of the vehicle crashed into a steel fence. The contact stated that the front bumper had scratches and some dents. There was no damage to the headlights or the grill. The contact stated that his wife was not injured. The contact had driven the vehicle to a dealer to have the vehicle diagnosed. The vehicle was not diagnosed and had not been repaired. The failure mileage was approximately 4,500. VIN tool confirms parts not available.

• 11/14/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 11/12/2024· VISIBILITY/WIPER

  The driver's side and front passenger's mirror has a reflection from the trim of the a/c vent and is obstructing my view. The dealership will not replace the trim under warranty. It is a new car. Other owners of the BMW have the same problem as I have researched this problem.

• 11/08/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 MPH, while attempting to depress the brake pedal, the brake pedal was very difficult to depress, requiring more than normal force to depress the brake pedal. The contact stated that the message "ABS Not Functioning" was displayed. The contact pulled off the highway, turned off, and restarted the vehicle. The contact stated that the brakes then started functioning normally. The contact stated that the failure reoccurred; however, after turning off and restarting the vehicle, the brakes failed to return to normal function. The contact had taken the vehicle to a dealer however, the failure could not be duplicated. The contact stated after the subsequent failures of the braking system, the vehicle was taken back to the same dealer and the contact was informed that a fix was not available. The failure mileage was approximately 9,000. VIN tool confirms parts not available.

• 11/08/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/07/2024· ELECTRICAL SYSTEM,SERVICE BRAKES

  The recall was issued in Feb 2024 and the BMW still has not remedy for the problem. This is a serious recall and poses a serious safety risk to my health and life. Per BMW: "In Some Cases, There Will Be A Reduction In Power Assist Braking, Which Could Lead To An Extended Stopping Distance And Increase The Risk Of A Crash. The Antilock Brake System (ABS) And Dynamic Stability Control (DSC) System May Not Function, Which Could Also Affect Braking Performance As Well As Vehicle Handling And Control. However, Fully Mechanical Braking Is Not Affected And, If The IB System Is Not Functioning Properly, The Parking (Emergency) Brake Will Be Automatically Activated To Aid In Braking Performance And Help Maintain Vehicle Stability And Control"

• 11/06/2025· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the contact was informed that parts were not yet available. In addition, the contact stated that the parts for the recall repair had been unavailable for more than a year. The manufacturer was contacted; however, the contact was informed that the parts were not yet available. The contact had not experienced a failure.

• 11/05/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  See attached document for complaint.

• 11/02/2024· BACK OVER PREVENTION

  The rear cross traffic warning does not work. I have backed up and a vehicle is coming right behind me and I thank goodness stop by pressing on the brake when I spotted the vehicle in the car camera.

• 10/31/2025· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

• 10/31/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/28/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  I am filing this complaint regarding serious safety issues with my 2024 BMW X5 xDrive50e, which currently has approximately 12,000 miles. 1. Drivetrain Malfunctions and Assembly Error: The vehicle experienced three instances of drivetrain malfunctions within an eight-day period, causing it to go into limp mode unexpectedly while driving. The issue was identified as a misrouted wiring harness, which has since been repaired. I was informed by the BMW technician that a service bulletin addressing this issue was released 6 months prior to the production of my vehicle. Despite BMW’s knowledge of this recurring problem, the vehicle was assembled incorrectly, creating a significant safety hazard. This failure to address known issues during production resulted in potential disaster, compromising my safety and that of others on the road. 2. Unresolved Safety Recall – Regenerative ABS Braking System: The vehicle is subject to an ongoing recall for the regenerative ABS braking system, with no available remedy at this time. The lack of resolution for this critical safety component raises further safety concerns. 3. Connectivity Issues: The eSIM car connect hotspot has been inoperable, and BMW has acknowledged the problem, suggesting that I wait for potential updates. This impacts navigation and other safety-related features. Safety Concerns: These combined issues indicate that I was sold a vehicle with known safety defects that were not properly addressed at the manufacturing stage. As a consumer, I require a reliable and safe vehicle, which the 2024 BMW X5 xDrive50e has failed to provide. The fact that BMW was aware of this recurring issue through a bulletin prior to my vehicle’s production adds to the urgency of resolving these problems. Resolution Attempts: I have worked with the local BMW dealership to repair the wiring harness, but the unresolved ABS recall and connectivity issues persist. BMW has not provided a clear timeline for resolving the safety recall.

• 10/24/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/23/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/22/2025· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle failed to stop smoothly. No warning lights were illuminated. The contact stated that when the brake pedal was depressed, the brake pedal had an abnormal feeling. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the parts were not yet available. The dealer was made aware of the failure; however, the contact was informed that parts were on back order. The contact stated that the dealer was contacted several times; however, the contact was informed each time that the parts were on back order. The contact stated that the parts had been unavailable for more than a year. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.

• 10/20/2024· SERVICE BRAKES

  I had a situation where the vehicle brakes were not effective on the freeway and had severe vibration while hitting the pedal, I had to almost pump the brakes to come to a complete stop. the car had no warnings and the dealership was notified, they claimed there is an open recall for the braking system and the remedy is unavailable.

• 10/18/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/18/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/17/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/17/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/17/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.

• 10/17/2024· SERVICE BRAKES

  IT HAS BEEN ALMOST A YEAR AND REMEDY STILL UNAVAILABLE. DEALER HAS NO FIX FROM BMW. WHY IS THIS TAKING SO LONG. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/16/2024· ELECTRICAL SYSTEM

  DSC unit continually draining battery. Had to take it to get serviced 3x within 6 months of purchase as new. Had to replace battery and DSC unit multiple times

• 10/15/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/15/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/15/2024· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/11/2024· SERVICE BRAKES

  The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner, This recall was opened on Feb 12,2024 and has not been addressed. Manufacturer Recall NumberNA NHTSA Recall Number24V104 Recall StatusRecall Incomplete, remedy not yet available. Due to the safety concerns involving the INTEGRATED BRAKE: The Integrated Brake (IB) system may not have been produced by the supplier according to specifications. If the IB system was not functioning properly, a warning lamp and message will be displayed in the instrument cluster. In August, this recall was expanded to include additional potentially affected vehicles. Safety Risk In some cases, there will be a reduction in power assist braking, which could lead to an extended stopping distance and increase the risk of a crash. I feel unsafe driving this vehicle.

• 10/03/2025· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

• 10/02/2025· POWER TRAIN,SERVICE BRAKES

  2024 BMW X5 with 22k miles, leasing the vehicle. Had the vehicle in the dealer, Herb Chambers BMW of Boston a few months ago to fix a brake recall and change the oil. Dealer said they fixed both, and also said they needed the vehicle all day to fix the brakes, so they got me an Uber and then dropped off the vehicle when it was completed. Fast forward to today, October 2, 2025. Drive train warning came up when driving the vehicle, told to find a safe place to stop, within 10 seconds the vehicle lost most of engine power. Was able to stop in a safe location, contacted roadside assistance, numerous warnings came up on screen. Roadside assistance said to start and stop the vehicle and this cleared the message, said that vehicle was safe to drive, it was probably just a sensor issue that put the vehicle into some type of safe mode (what a horrible thing to do, an enormously unsafe as the operator should determine this). Two days later, another drive train warning and the vehicle on it's own moved the transmission into neutral while driving at 30mph. This issue with going into neutral on it's own, I found out through speaking with my wife, that this happened a couple of week prior as well. I called road side assistance and had the vehicle towed, called the dealer to get a loaner as this vehicle is not safe to drive in it's current condition. After this issue, I looked my vehicle up by VIN and saw that the brake recall wasn't fixed yet to my surprise. When I spoke to the dealer today as the vehicle was being towed there with this drive train issue, I said were my brakes for this recall fixed, they said the software issue was fixed, but not the mechanical issue. I said please fix this brake recall while in there looking at this drive train issue. Vehicle is clearly not safe to drive in this condition, and you can use your imagination if this happened while driving at highway speeds or various other scenarios, not good at all.

• 09/29/2025· UNKNOWN OR OTHER,SERVICE BRAKES

  The car suddenly dead in the intersection when driving the car, then can’t start the car, can’t shift the gear, stay in neutral position all the time. A message came out staying “Brake problem “! After around 20 minutes, system messaged us “problem solved, OK to drive “, so we were able to start the engine and start driving as normal. I called Service center let them know the scenario but got no answer. After 4 days same problem reoccurring again, this time car dead during left turn, fortunately no car hit our car (we were having 2 babies in the car). A lot of messages showed up, still mentioned “Brake problems “, and after 15-20 minutes, message us again - “Problem solved, ok to drive “. We have AAA tow the car to BMW service center later since we didn’t feel the message was reliable. The service center identified the problem and replaced the Mechatronics Control Unit and returned the car to us after 7 days. I am concerned about the car’s system message, it’s mentioned “Problem solved, OK to drive “, the message could misleading and have been fatal if we continued driving the vehicle to freeway. After we got vehicle back we were still very cautious about the car. I sent my concern to New Central BMW Alhambra CA about one month ago -to the service manager and requested a written explanation of why this faulty message occurred and how BMW engineer plans to prevent this from happening again. But there was no answer so far. There were a “Brake problem recall” and a “Emission Recall “for this vehicle and we went through the procedure already before these 2 brake problems.

• 09/28/2025· SERVICE BRAKES

  My BMW X5 has a recall on the braking system that was sent to me on October 2024 and still nothing has been done about it yet, the dealer always says it's not available yet, I believe this problem should be fixed by now and wonder if BMW will ever fix this problem, I believe they have had enough time to correct this. [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/28/2023· ENGINE

  This is a follow up on a concern that I raised 3 weeks ago. This is a new car that broke down after 157 miles. The car has been disabled since September 4th 2023. As of today, I still do not have it and do not have a clear ETA for the repair. The diagnosis from the dealership is a defective combined charging unit. The part had to be back-ordered from Germany. A week or so after the incident, the service agent at BMW of Portchester (Kurt Hinrichs) told me on the phone that the part is undergoing a design upgrade. Hence the initial 7-10 business days minimum for the part to arrive would have to be revised. I did complain with bmw, including copying the CEO of bmw of north america in one of my complains as I was not receiving any (none) attention from customer service. Customer service did respond after this escalation. They offered me 5000 USD and sent me a check accordingly. They also told me that the part would be received by the dealership by 9/25. The dealership called me then stating that they expect to receive the part towards the end of the week of 9/25. As of today, 9/28 - 12 pm EST, they have not received anything and have been unable to tell me where the part is or when they really expect it. Without the part, the car is not drivable at all. I am sending you this note to report this hoping that there is not something more fundamentally wrong with the 2024 X5 50e, to the point that the manufacturer might be redesigning parts on the fly after having sold the car to at least one customer.

• 09/26/2023· FORWARD COLLISION AVOIDANCE

  Driving 75mph on I90 westbound from Spokane to Seattle at about 9 am on 09/24/23, cruise control on with assisted driving. Red alert on screen then car suddenly went from 75 to 20 in a few seconds, pulled over on side and then able to drive again. Luckily, no one was behind when this happened but easily could have been rear ended. No pre warnings were issued on dashboard and not wearing sunglasses. Have talked to BMW but have not had chance to take vehicle in yet.

• 09/25/2024· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, a warning flashed on the instrument panel to stop the vehicle and to use the parking brake. The contact pulled over and became aware that the vehicle had independently shifted to neutral(N). The contact depressed the brake pedal and observed that "use emergency brake" message was displayed on the instrument cluster. The contact stopped and turned off and restarted the vehicle to attempt to reset the computer; however, a symbol of a vehicle was flashing RED on the instrument cluster while attempting to restart the vehicle. The vehicle failed to restart. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed and was not repaired. The failure mileage was approximately 11,000. VIN tool confirms parts not available.

• 09/23/2025· SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

  The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

• 09/20/2024· EXTERIOR LIGHTING

  It’s not a one time experience, it’s all the time. But I feel, and many, many other people (owners of the same car and other car enthusiasts agree) that the rear turn signals on the 2024 BMW X5 are not sufficient enough. I do not feel the illuminate properly and it seems as though they are malfunctioning when in use. BMW started using the sequential fading turn signals, which I don’t like, but they are bright and easily distinguishable in the front, but the back, it does not make me feel safe enough. I do not feel they illuminate correctly and feel they are not bright enough (even though there is nothing wrong with them). I feel as though the rear turn signals are confusing for other drivers and does not do a good job at letting other drivers know I’m turning. They pulsate and look like they malfunction. I’d rather they just be like a standard LED, that flashes straight on & straight off. Or better yet, have a separate LED amber strip in the middle of the rear taillight (like the European models have) which makes it easier to distinguish and allows other drivers to know when I’m turning. I do not feel safe with the current rear turn signals.

• 09/19/2025· ELECTRICAL SYSTEM

  Since purchasing the car new, the check engine light has come on repeatedly (probably about ten times in 2+ years). I believe it’s related to the electric charging components. This seems to be a known and unresolved problem with this model. BMW has refused to replace the vehicle or even acknowledge that this is a known problem, even though I paid almost 90K for the car. They just expect me to take it to the dealership every couple of month. I told them I want to trade in the car and asked how they intend to stand behind their defective product, and I have heard nothing in return. The check engine light is currently on since the most recent software update.