2023 Volkswagen Atlas

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2024· ENGINE

  Vehicle engine shuts off automatically when in ideal or in parking mode.

• 12/20/2024· AIR BAGS

  The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 12/19/2024· AIR BAGSCrash

  The contact owned a 2023 Volkswagen Atlas. The contact stated while driving at 35 MPH, a vehicle was coming towards her in the opposite direction making a left turn, and she collided with another vehicle on its front passenger side. No air bags were deployed. The vehicle was towed to an independent mechanic where it was then towed by her insurance company. The vehicle was deemed a total loss. The contact stated that she sustained injuries on her neck and back. The contact's daughter who was the front passenger sustained injuries on her neck, back, and left leg. Both have received medical attention vis doctors. The contact received NHTSA Campaign Number: 24V464000 (Air Bags) however the vehicle had already been deemed totaled. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was unknown.

• 12/19/2023· UNKNOWN OR OTHER

  The radio will occasionally blast this really loud sound that sounds similar to a helicopter. The only way that I have found to stop it is to pull-over, turn-off the car, and wait for the radio to timeout (the radio will stay on for a period after the ignition is turned-off). From my online research (there are others with this same issue, and it appears to be related to the Fender sound system), the issue appears to be the main amplifier, but dealer has not been able to confirm this. This issue could potentially be dangerous as the sound is very loud and could possible scare someone into having an accident.

• 12/15/2023· SERVICE BRAKES

  The vehicle only has 15K miles and the breaks are already producing a grinding sound. Brought it back to the dealership and they said that the pads and rotors are measuring correct and that it was the humidity. No vehicle that we have ever experiences has had grinding, so new and blamed weather. They are stating that the pads and rotors are made up of higher iron and corrosion is happening quicker. This is unacceptable and put extra wear on the vehicle breaking components ultimately putting breaking at risk.

• 12/03/2024· AIR BAGS

  The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 11/29/2023· ELECTRICAL SYSTEM,SERVICE BRAKES

  The car engine shuts off several times a day, all the dash lights comes on and say that I am driving with the emergency transmission mode. The break is making a noise like metal against metal. My wife and kids are in risk because this is happening in the middle of a busy California freeway. I set up 2 service appointments that takes almost a month to find availability and when you finally find, they need the car for at least a week for testing, but cant provide a car loaner. no warnings before the engine stops.

• 11/28/2022· ELECTRICAL SYSTEM,ENGINE

  While driving down the road at about 50 mph, the vehicle engine shut off. The vehicle lost all power to the engine, dash board, and steering. The vehicle was unable to be moved as it could not be shifted into neutral so as to push it out of the roadway. After approximately 30 minutes, the vehicle was able to restart. The vehicle then drove for about 1 mile before it lost all power again. This incident created a grave risk, as the vehicle stopped in the lane of traffic, without any warning, and was unable to be moved. The vehicle is approximately 1 month old, with less then 4000 miles on it.

• 11/27/2023· SERVICE BRAKES

  What component or system failed or malfunctioned, and is it available for inspection upon request? YES How was your safety or the safety of others put at risk? NO Has the problem been reproduced or confirmed by a dealer or independent service center? NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?YES. They cannot reproduce as they test drive the vehicle upon arrival and it something that happens when the car has been sitting.

• 11/20/2024· AIR BAGS

  The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/18/2024· FORWARD COLLISION AVOIDANCE

  The front left collision warning alarm goes off when apply brakes (a turn, stop sign/light, parking spot as examples) even though there is nothing in the proximity that would trigger a warning.

• 11/13/2025· ENGINE

  Engine turns off completely traveling at moderate speeds in drive gear while approaching and then stopped at lights or stop signs. Issue became more constant and prevalaint with time. Message then shows up " Please start engine manually P". Vehicle then has to be put in "park" and manually restarted. All this is completed in a panic and a rush as your are on a road with traffic and cars behind you. Randomness and type of stall makes it difficult to document issue live and in it's entirety as it happens. Issue cannot be foreseen. This is a very dangerous situation and a accident waiting to happen. This is a known issue on this model VW commencing in prior year models as documented by thousands online on forums, chats with documented fixes. Such as one being extended warranty "VWP-23-04 on part. VW dealers visited refuse to address potential causes or related parts as issue cannot be "recreated". Have presented documentation of times and dates this has happened and pictures of dash message but since vehicle "technically" doesn't show a FAULT, issue is not being addressed by dealers. VEHICLE COMPLETELY SHUTTING OFF WHILE DRIVING IS EXTREMELY DANGEROUS FOR DRIVER AND PASSENGERS, AS WELL AS OTHER DRIVERS.

• 11/09/2024· UNKNOWN OR OTHER

  Can be at a stop light and the vehicle will cut off while in drive and will have to put back in park to restart the vehicle. No codes or lights on the dash. Have also gone from drive to reverse and attempt to back up and the car will cut off have to place in park and restart. I have cut off auto start/stop and had the vehicle cut off and auto start/stop activated on dash but button is off and had to place in park and restart.

• 11/06/2024· AIR BAGS

  The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/30/2024· ENGINE

  Vehicle stalls when at very slow speeds which requires you to put the vehicle in park and restart. This has happened over 15 times and last time was 10/29/24.

• 10/24/2024· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  I bought my car about 5 months ago. 3 weeks ago while merging onto the beltway, MY CAR SHUT OFF. I took it to the dealership and they kept it 9 days. They did absolutely NOTHING. I contacted corporate they are doing NOTHING. this has happened twice. It's an intermittent issue and all VW has to say is that "since there is no fault code and they cannot duplicate the issue" there's nothing they can do. Online I've found several others with the same issue. I sent screenshots and links to YouTube videos of several others with the SAME issue and they still do not care. I told them what other dealers did to fix this safety issue and they won't do anything, even though the car is under warranty. They told me the car is fine even though I was nearly in a 4 car accident. This is a MAJOR safety issue in VW cars. My car note is $950 and I don't feel safe driving my car.

• 10/22/2024· ELECTRICAL SYSTEM

  There have been issues with my control panel/radio multiple times since purchasing this vehicle May 2023. At least twice, the control panel went black while I was driving, or backing, and would only reset after placing car in park and turning car off and back on. The issue was reported to dealer who said they couldn't recreate it and the system was up to date, so no help/fix. These occurred before the 10k mile service at dealership. A different time, the radio went silent and the control panel froze. The functionality only returned after doing a "hard reset" , as suggested in an online forum. Turning the vehicle on and off did not help. There was at least one other instance when the sound and functionality of the radio/media options completed shut off for several minutes before resetting itself while I was driving and unable to pull over to turn the vehicle on/off.

• 10/20/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  The design of the tilt and telescope steering column allows for an adjustment position that will cause the turn signal stalk to bind against the instrument panel trim with the steering wheel adjusted up and forward. This prohibits proper use of the turn signal and headlight dimmer functions. A clear design defect

• 10/14/2024· WHEELS,SERVICE BRAKES,ENGINE

  This car has been in the shop on 6 different occasions and has yet to have anything properly repaired. It has brake/rotor issues since about 15,000 miles. It has a really bad oil leak that it has been in twice for now.

• 10/07/2025· ENGINE

  Complaint Summary: The PCV valve (oil separator, part number 06Q103495F) has failed twice within 20,000 miles on my 2023 Volkswagen Atlas 2.0T. The first failure occurred around 50,000 miles and was repaired under warranty. The second failure happened around 70,000 miles, after warranty expiration. Description of Issue: In both cases, the failure was identified when the low engine oil warning light appeared, followed by visible oil leakage across the top of the engine and the catch plate area. Upon inspection, oil was found covering surrounding components, and the dealer confirmed the PCV assembly had failed and was leaking internally and externally. The PCV system is integrated into the valve cover, and when it fails, it causes crankcase pressure loss, oil blow-by, and potential engine damage or fire risk if oil contacts hot components. This is not normal wear; it’s a known recurring failure on EA888 2.0T engines used across multiple VW models. Safety Concern: A leaking PCV valve can cause: •Excessive oil consumption •Oil spray onto engine components, posing a potential fire hazard •Unstable idle or stalling due to vacuum imbalance •Risk of engine damage if crankcase pressure rises The part has been revised multiple times by Volkswagen but continues to fail prematurely. The lack of a recall or warranty extension leaves owners paying for repeated replacements of a defective component. Request: I urge NHTSA to investigate widespread premature failures of the PCV/Oil Separator assembly (06Q103495F and superseding parts) on Volkswagen EA888 Gen 3 engines used in the Atlas, Tiguan, and other VW/Audi vehicles. This appears to be a design flaw rather than a normal maintenance issue and could lead to oil fires or mechanical damage if ignored.

• 10/05/2025· ELECTRICAL SYSTEM,ENGINE

  I bought the car in 2023 with 700 miles on it. Since then when coming from a stop the engine delays for about 5-10 seconds when pushing the gas, it eventually goes and happens often but not every time. Another issue is when coming to a stop the car turns off without any warning. When you try to go you have to put it back in park and start the car again. This has happened about ten times in two years. The last couple of times it has happened more regularly and in dangerous situations. I have brought it to two different dealerships as I have a 5 year warranty. First one told me they couldn’t replicate the issue but only drove the car 1 mile. Second drive it 30 miles and also told me there was nothing they could do. I started a case with VW and they called back saying they may have an idea and i need to bring it back for a third time but they have silent since. They also refused to tell me what it was they wanted to check.

• 10/03/2024· AIR BAGS

  This is a continuous issue that has been pending for over one year.

• 09/28/2024· AIR BAGS

  PODS recall on vehicle. No fix available and dealership is not helping me with this issue.

• 09/28/2023· ENGINE

  Engine unexpectedly stalls at low speed requiring a full restart. Happened one time to me less than 2 months after purchasing the vehicle brand new. Many others reported the same issue with this model and for them often times the issue persisted after dealer repairs (carbon canister replacement, etc). This is a very serious safety issue since a vehicle stalling unexpectedly in the middle of traffic can throw off the driver or other drivers on the road resulting in a collision. Some reports cite 2021 models and it is concerning the manufacturer did not address the problem going back 2-3 years.

• 09/26/2024· AIR BAGS

  The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 09/23/2024· ELECTRICAL SYSTEM,AIR BAGS

  Recall opened in June still no fix. How long does the manufacturer have to come up with a solution?

• 09/12/2025· EXTERIOR LIGHTING

  Daytime Running Light failure at 36K Miles on one side. Entire assembly requires warranty replacement with ACC sensor calibration. Appears to be a common issue.

• 09/08/2023· STEERINGCrash

  I was making a right turn, I pressed the gas and turned my wheel right to make the turn and the steering wheel then locked and I couldn’t straighten it out and ended up driving over the sidewalk and crashing into a building. My car was totaled and I went to the hospital due to airbag burns. My insurance picked up the car and it is available to be inspected.

• 09/07/2023· ELECTRICAL SYSTEM

  The contact owns a 2023 Volkswagen Atlas. The contact stated while driving 35 MPH, the instrument panel went black. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the radio/Navigation system head unit needed to be replaced. The radio/Navigation system head unit was replaced; however, two weeks later the failure recurred. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 1,834.

• 09/05/2023· UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

  The first incident that occurred is that my car came to a complete stop while I was backing out of a driveway. I did not move at all while I pressed the accelerator (tried this while in drive and reverse), but my car stayed on. No lights or warning signals came up. Turned car off and on again, and I was able to drive away with no issues. Exactly 1 week later, I was trying to cross a 4-way intersection - all stop signs. When it was my turn to go, I took my foot off the brake, but my car did not move. The only warning/message that came up was to manually start my car. I was unable to start my car again, and it felt like the brakes locked up. I couldn't press them down all the way. After about 5 minutes, I was able to start my car and move it off to the side of the road. It was 8 PM and I was 1 hour away from home with my infant in the back seat. My car was towed to the nearest dealership the next morning. I am being told there are 3 known recurrent issues with the Atlas model since 2017, but Volkswagen will not change any parts until a fault is picked up by the computer. The dealership has not picked up any faults, and I am told I will probably have to bring my car back 3-4 more times before anything will be done. I now have to drive my car knowing it will most likely shut off again at any time, and I have my infant with me 99% of the time. I am scared for our lives.

• 08/27/2024· AIR BAGSCrash

  The contact owned a 2023 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated temporarily. Additionally, the contact stated while driving 35 MPH, the automatic emergency braking system engaged, causing the vehicle to decelerate intermittently. The contact stated that while attempting to deactivate the forward collision avoidance system, the contact got distracted, causing the front passenger's side of the vehicle to crash into a utility pole. The contact caused the front driver's side air bag delayed to deploy and he hit his face against the steering wheel. Additionally, the contact stated that the driver's side curtains air bags were delayed deployed. The contact stated that the curtain air bags deployed while he was exiting the vehicle through the front driver's side door and hit his head. The contact stated that the Volkswagen Safe and Secure plan failed to notify emergency services of the collision. The contact's iPhone notified the emergency services. The ambulance transported the contact to the hospital, where the contact underwent a CT scan and an eyelid contrast. The contact was informed that he had sustained a neck T-2 bone fracture and broken fifth and sixth ribs. A police report was filed, but the contact did not have the police report information available. The vehicle was towed and totaled. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000. The VIN was not available

• 08/27/2024· AIR BAGS

  The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not unavailable.

• 08/25/2024· AIR BAGS

  PODS airbag sensor has been recalled since 6/19/2024 without remedy. Sensor is not detecting passenger and will not deploy in the instance of a vehicle accident. Being advised to not ride in the passenger seat of family vehicle.

• 08/24/2024· AIR BAGS,SEATS

  There is no solution for this recall. This is our family vehicle. We need the front passenger seat.

• 08/21/2024· AIR BAGS

  The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

• 08/20/2024· UNKNOWN OR OTHER

  Go the car to drive and closed the car door and the entire back windshield shattered without warning. I literally closed the door and got ready to start the car when it shattered completely.

• 08/18/2025· POWER TRAIN

  The car engine shuts off while driving at slow speeds ... many times while parked at a red light. The instrument cluster displays 'Please restart the engine'. The shutoff happens while the vehicle is in Drive mode. It is very dangerous and the VW dealership is not acknowledging the issue in spite of several online reports of it. https://www.facebook.com/groups/191339898236209/posts/1665305790839605/ https://www.vwatlasforum.com/threads/atlas-shutting-itself-off.3005/page-2

• 08/16/2024· POWER TRAIN

  Car stalls in reverse and random stalls driving at low speeds. They deemed carbon canister and N80 Valve. Replaced twice and only at 41k miles.

• 08/15/2025· EXTERIOR LIGHTING

  Daytime running lamps on both left and right side have failed and no longer working. Right side lamp failed first at roughly 95k miles on vehicle and was followed by left side failure at approximately 100k miles on vehicle.

• 08/08/2024· UNKNOWN OR OTHER

  The tow hook, which is available for inspection at any time, will not attach to the vehicle. The inability to secure a kayak or any long load carried on a roof rack, to the front of the vehicle has proven to be a flyoff hazard to following traffic. This problem has been reported to and inspected by VW dealership. VW America has been advised. Case #06358772. Problem first came to my attention in the fall of 2023 when I attempted to secure a kayak to a Thule roof rack kayak carrier per Thule's instruction. Thule provides front and rear tie ratchet down cords with the rack system. Thule Rack Guidelines, North American English, states specifically in bullet #4 page C7," ....Kayaks, canoes and lumber must be tied down front and rear to the bumpers or tow hooks of the vehicle".

• 08/07/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  My 2023 VW Atlas is stalling out in high temperatures. When you mash the accelerator, at times the vehicle will not go. From my online research, many others are experiencing this same issue and have found resolution involving charcoal canister + purge solenoid, fuel pressure sensor and software updates. The EVAP and fuel system could be tested manually. However, VW says because no codes show up, there is nothing wrong with the vehicle and will not provide any help whatsoever to me. This is going to get someone killed. I have taken to local dealer plus reached out to VW corporate with no help. My car is under warranty.

• 08/04/2025· EXTERIOR LIGHTING

  Head lights not fully functioning. Day time running lights not providing adequate visibility. There have been many complaints and many owners experiencing this issues routinely around the same amount of miles. There was no indication of the issue in any way shape or form on the dashboard .

• 08/02/2023· UNKNOWN OR OTHER

  The rear door on the SUV has opened spontaneously while parked on two occasions. The car has been owned by me for just 3 months and has 3577 miles on it currently. Within 2 days of taking delivery (129 miles) the care needed reprogramming. I noted a warning light and error message with auto start / stop 2 days ago. The dealer has not been able to reproduce this intermittent problem.

• 07/30/2026· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  While driving, the vehicle stalls and shuts off completely without warning, creating an immediate safety hazard. This engine stalling occurs randomly at various speeds, including while actively operating the vehicle in traffic. There is no Check Engine Light (CEL), malfunction indicator, or dashboard warning prior to the stalling event, depriving the driver of any advanced notice to safely pull over.A subsequent inspection revealed that the evaporative emissions (EVAP) carbon canister is failing. The component failure allows unmetered fuel vapors or liquid fuel to flood the engine intake tract, rich-loading the engine and causing an immediate stall.

• 07/30/2023· SERVICE BRAKES

  When the vehicle is wet (after car wash or when it rains), the breaks start screeching and the breaking jerks suddenly. It’s a terrible sound and terrible feeling because it’s unexpected and abnormal

• 07/29/2025· UNKNOWN OR OTHER

  I believe the charcoal cannister failed in my situation. I was driving my car on the highway in stop and go rush hour traffic and my car stalled out. I had to put it in park, press the break and the start button to get it going again. I was very close to getting rear ended. No warnings came on and no codes are up for the dealership to fix. I went to the dealership and they stated they couldn't recreate the problem and don't see a code, so therefore cannot fix anything. This same issue is noted in many instances online and in forums and chats about the 2023 atlas.

• 07/26/2024· AIR BAGS

  The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

• 07/25/2024· AIR BAGS

  The airbag light continuously goes off and makes a loud beeping noise and blinks an orange airbag light, I constantly have passengers in my front passenger seat. It is unsafe to be driving when it’s not sure that their airbag will deploy if in an accident.

• 07/22/2025· SERVICE BRAKES

  The breaks make a screeching sound and you can feel in the pedal the car wobbling/slipping. I took to be repaired under warranty and they said there's nothing wrong. Break pads and breaks are in good health accord them. They have no explaination for the sound.

• 07/21/2026· ELECTRICAL SYSTEM

  The contact owns a 2023 Volkswagen Atlas. The contact stated that while reversing, the vehicle suddenly shut off and was restarted. The contact stated that the failure had occurred on three occasions while reversing and while the weather was extremely hot. The vehicle was taken to the local O'Reilly Auto Parts Store who was unable to determine the cause of the failure. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 26,500.