Overall rating (best variant)
Safety ratings
2023 Toyota RAV4 SUV AWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
2023 Toyota RAV4 SUV FWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (3)
- BACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 25V744000 · 30/10/2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 25V595000 · 11/09/2025
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
- TIRES:VALVECampaign 23V485000 · 11/07/2023
Gulf States Toyota, Inc. (GST) is recalling certain 2023 Toyota RAV4 vehicles equipped with 17" black alloy accessory wheels. During installation of the alloy wheels, the tire valve stem may have been improperly installed or damaged. In addition, the load carrying capacity label may state the incorrect weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A damaged or improperly installed valve stem may allow air to leak and/or the tires to be underinflated, increasing the risk of tire failure and a crash.
Fix: Dealers will inspect and, if necessary, replace the wheel valve stems and replace the load carrying capacity modification labels, free of charge. Owner notification letters were mailed on August 18, 2023. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 23R1.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM41
- UNKNOWN OR OTHER40
- STEERING26
- ENGINE24
- FORWARD COLLISION AVOIDANCE18
- SERVICE BRAKES17
- POWER TRAIN11
- FUEL/PROPULSION SYSTEM10
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2024· ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem
- 12/30/2024· STEERING,ELECTRICAL SYSTEM,ENGINE
This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake. After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 12/29/2022· STEERING,ELECTRICAL SYSTEM,ENGINE
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
- 12/21/2023· POWER TRAIN
The vehicle several occasions been unresponsive to accelerate. This has happened on two separate occasions (days) in which the vehicle would not accelerate. The first occurrence was right after I purchased the car and drove it the first full day I owned it in September 2023. The second time was on Saturday December 16, 2023. When the vehicle is driven under 40 mph such as slowing for a turn, braking for a traffic light, picking up speed to enter onto a highway this problem occurs. It is when the gas is pressed down to accelerate, the vehicle does not respond by increasing the speed. The RPM's would go really high and the vehicle would receive the gas but would not "shift" and felt stuck. And the transmission was very loud. It felt like the vehicle transmission was slipping or not engaging/shifting. Adding more gas was not beneficial. The gas pedal could be pressed down to the floor and the vehicle was not responsive by shifting "gears" or picking up speed. The vehicle would not accelerate above 20 mph and the RPMs would go up. No lights or warnings were produced. The only way to get the vehicle to act normally once again was to pull the car over into a safe location, shift the car into park, shut the car off, wait for a few seconds, restart the car and proceed. In one session (driving the same day) the car repeated the inability to accelerate each time the vehicle was slowed down below 40 mph to come to a stop at a stop sign, take a turn, stop at a traffic light etc. This was dangerous as I was not able to proceed in traffic and caused other drivers to honk their horns at me, and left me stuck in intersections. This was very disconcerting and left me feeling endangered by not being able to follow the flow of traffic. Toyota Service did a diagnostic test on it twice now. The first time had torque converter codes. This 2nd time they claim there were no codes on the diagnostic test. They dropped the transmission pan and found no metal shavings.
- 12/20/2025· POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROLCrash
My wife was going at about 10 - 15 mph coming up about 2 car lengths to a small curve in a residential area when all of a sudden she heard a pop or snap and the Rav4 went to a super high speed by itself. The acceleration could not be stopped even though she had her feet on the brakes. She had both hands on the steering wheel to avoid hitting a house and ended up going through a wall in the yard. There were no warning sounds and no signals indicating a problem. it appeared that the display was blank. There was no pre-collision warning or braking except as my wife was pushing on the brakes. She also hit the right side into side wall. No air bags deployed even though Windshield and all door glass on sides shattered. My wife the driver was okay and not hurt, and the grandchild in the car seat behind my wife was fine also. Neither had injuries. There were checked by emt. The police looked but all would not try to get in except to remove my granddaughter. My wife was removed also because she could not get out the door was jammed against shed and rock, and handles broken off This happened after the recall work was done by toyota dealer on 12/04/2025. There were no problems prior to the recall. I've listed the recall below. 25TD01 Rear Traction Motor Cable Corrosion - Multiple Model & Model Year Toyota Hybrid (AWD) Vehicles NHTSA Recall ID AWAITING# Recall Date Dealer Reference ID 25TD01 Description The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start. Status Remedy Available Remedy Any authorized Toyota dealer will apply a wire harness protector seal to the HV Floor Under Wire Connector. Toyota corporate engagement is looking into this.
- 12/17/2024· UNKNOWN OR OTHER
As I was driving on the highway, the glass of my sunroof imploded. There were no other cars around nor was there any people. It sounded as if something popped above my head. I researched this incident and apparently there are other RAV4 owners that had the same problem.
- 12/10/2025· SERVICE BRAKES,FORWARD COLLISION AVOIDANCECrash
While entering my garage (video available)The 2023 Hybrid Rav 4 accelerated on its own when I was braking to put it into reverse to back up to realign to park in my space. I was hitting the brake and the brake lights were on the dashboard while the car keep accelerating hitting the garage wall.
- 12/04/2023· UNKNOWN OR OTHER,BACK OVER PREVENTION
Screen used for backup camera and radio was intermittently non-responsive. Issue has been seen/confirmed at the dealership. Safety concern is the failure/inaccessibility to the safety/visibility feature associated with the reverse camera. (Issue was intermittent upon ignition and remain non functional until vehicle would be powered off and back on again.)
- 12/02/2024· UNKNOWN OR OTHER
Leaving my house and around 20 ft away the soon roof burst. Nothing hit it, i live in a rural area, asphalt road. Now toyota dealer is saying that something hit the soon roof. I checked online and there are several incidents with the same model.
- 11/30/2023· UNKNOWN OR OTHER
The navigation system very frequently loses your location and begins jumping all over the place searching. I've been complaining to Toyota about since the day after I purchased my 2023 RAV4 Hybrid and at first they blamed my iPhone, then claimed they knew nothing about the problem, only after months of complaining do they now acknowledge that there is an issue and they are working to fix it. In addition to the navigation issues with the new head unit, it also no longer pauses or mutes music when reading text messages or dictating text messages. I previously had a 2019 RAV4 Hybrid and didn't have either of these issues. Now I am no longer able to handsfree listen to or respond to text messages and the navigation system is so faulty it is virtually useless.
- 11/26/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
I purchased my 2023 Toyota RAV4 new back on March 13,2023. 10 days later on March 23 it was raining as I pulled into BJ’s parking lot, I parked and began fumbling around getting my bag and keys together when my car started shaking and sputtering eventually shutting down with an error message engine stopped steering power low. After a call to the salesman I was able to get my car restarted after 15minutes and many failed attempts. Car was bought back to service the following week and I was told car was not properly programmed at delivery, it was now programmed correctly and this should not happen again. April 17,2023 my son pulling into Tractor supply , raining out, pulls into spot and car again shakes, sputters and shuts off, same message engine stopped steering power low. After many attempts car restarts approximately 20 minutes later. Car serviced codes ARE FOUND and cleared, road tested and told car was ok. May 31,2025 I was driving down Rt 80, pouring rain when traffic comes to a complete stop due to accident ahead. Car starts shaking, sputtering and shuts down. Same message code as always. I turned the car completely off as not to kill battery and started to goggle the RAV4. I attempted to restart the car numerous times. Called for a tow, prayed that I didn’t get killed once traffic started to move. Finally 1-1/2 hours later it started. Traffic began moving 15 minutes after I got it started. Took in for service, charged $199.61 only to be told there were no codes. Problem could not be duplicated and in the future to always disable the start/stop button while using the vehicle. October30, 2025 raining, I stopped at Panera drive thru. Placed an order waiting in line and car shuts down, same error code, couldn’t restart car for 20 minutes. Took to Toyota November 5th same response no codes and cannot replicate issue, car is ok. Please help rectify this before someone gets killed!
- 11/22/2025· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE,BACK OVER PREVENTION
Vehicle shows multiple safety systems malfunction and display warning messages. The vehicle displays repeated alerts including LTA (Lane Tracing Assist) Malfunction, Pre-Collision System Malfunction, RSA (Road Sign Assist) Malfunction, and Headlight System Malfunction. These warnings occur while the vehicle is in motion or parking and cause the safety features to shut off unexpectedly.
- 11/17/2025· ELECTRICAL SYSTEM
The contact owns a 2023 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the passenger’s side blind spot warning system located on the exterior side mirror failed to function as intended. The light flashed on the side mirror; however, the beeping sound was inaudible. No warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the failure had occurred the same month the vehicle was purchased. The manufacturer was notified of the failure. The failure mileage was approximately 20.
- 11/14/2025· UNKNOWN OR OTHER
We discovered severe mold contamination and water intrusion in our 2023 Toyota RAV4 Hybrid. My wife, our [XXX] child, and I have been experiencing dizziness and nausea for months whenever we were inside the vehicle, but we did not know the cause until the dealer (DLL) showed us extensive mold throughout the cabin and standing water trapped inside the vehicle. The dealer confirmed that this was not normal wear and tear. The mold has spread into the floors, interior panels, and even the steering components. This is a serious health hazard. After doing research, we found many other RAV4 Hybrid owners reporting similar water leaks and mold growth issues. This raises the concern of a potential design or sealing defect in this model. This vehicle is unsafe to drive, especially with a young child. We are requesting a full safety investigation into the water intrusion, sealing integrity, and air quality risks associated with this model. Symptoms: • Dizziness • Nausea • Headache • Strong mold smell • Corrosion of interior components This is a serious safety and health issue, and we are asking NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 11/07/2025· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
While driving or idling, the pre-collusion, RSA malfunction, Headlight system malfunction, and LTA system malfunction will go off as well as my navigation on my screen. Its been going on and off for 7 months now. It works, then it doesn't. I don't want to take it in because I know they're famous for making me pay high dollar fees for anything and everything. Toyota is horrible for their services and just want the money. I never had any issues with my car until I got a nail in my tire that was an easy fix (that they also wanted to keep my car overnight for a patch).
- 11/04/2023· UNKNOWN OR OTHER
The Media system is used prevalently to navigate in cities like Dallas and can be considered a crucial part of the car. However in all Toyotas this is a defective part and often disconnects while driving making it difficult and often unsafe due to the sudden interruptions especially when you are traveling at on highways or city streets.
- 10/28/2025· ELECTRICAL SYSTEM
Faulty instrument panel keeps going on and off. It will reset itself and then do it again like it’s trying to fix itself. But then we’ll go on and off again it’s been doing it for about six months now we’ve been putting off by telling someone because we thought it might straighten up and when we keep looking up recalls, it says there’s no recall on it.
- 10/27/2025· ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Vehicle: 2023 Toyota RAV4 Hybrid Issue: Persistent brake noise, safety hazard, manufacturer negligence I leased a 2023 Toyota RAV4 Hybrid from Clermont Toyota (Florida). Well before reaching 5,000 miles, the brakes began squealing and grinding, posing a potential safety hazard. Multiple service visits failed to correct the issue. Toyota Motor Sales, U.S.A., Inc. and its distributor, Southeast Toyota Distributors LLC, have long been aware of this defect, as documented in Technical Service Bulletin TSB-0001-22 and numerous NHTSA consumer reports describing similar brake failures and noises in 2019–2023 RAV4 models. Despite repeated notice, Toyota refused to repair or replace the defective vehicle and denied my Lemon Law claim through an arbitration panel connected to manufacturer counsel. This unresolved brake defect creates danger to the driver, passengers, and others on the road. Toyota’s continued sale and lease of vehicles with known braking issues constitute a serious public safety concern. I request that NHTSA investigate Toyota’s knowledge of these defects, evaluate the adequacy of its response, and consider a recall to protect consumers nationwide. Contact: [XXX] – [XXX] – [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 10/27/2023· SERVICE BRAKES
When I drive this vehicle i have to be very careful. The moment you take break pedal the vehicle doesn't stop, It started shuffling and showing a warning sign of slippery road. It takes extra couple space to fully complete stop. It is summer time there is not slippery road road around. I hope they will fix this issue before it gets bad or kill someone. This is a dangerous act when you can not control your break pedal. All break pads are new this is 2023 vehicle built in June.
- 10/22/2025· AIR BAGSCrash
I was in a very bad accident on [XXX]. I was side swiped from the front passenger side of the car. I was not at fault of the accident. My car then hit a fire hydrant and a pole. The airbags did not deploy and my head hit the steering wheel I own a 2023 RAV4 XLe premium. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 10/21/2023· UNKNOWN OR OTHERCrash
I was coasting into a parking space (at 6.8 mph) and as I attempted to park, the car suddenly accelerated and went up and over the concrete rectangle park stop and smashed into a brick building (12.4 mph) and went back over the park stop before the engine in the vehicle finally died. During the acceleration, I was trying to brake the car, but the car wouldn’t stop. I was yelling to my husband that the car wouldn’t stop. The driver airbags deployed as well as the knee air bag. The passenger airbags did not deploy as there was not a passenger in the front seat. The car had 4258 miles and was totaled. My husband and I both sustained injuries. According to the Toyota app, the vehicle had a “0” rating for fast acceleration and a “1” rating for harsh braking during this particular trip. I contacted Toyota and an investigation was conducted using Bosch Crash Data Retrieval Tool 23.2.1. The data shows a 5 second timeframe with .50 second intervals. The vehicle speed at the 5 second mark was 6.8mph with 0% accelerator pedal. At 2 seconds, the speed was 5.0mph with 8.5% accelerator pedal. And, at the crash point the vehicle speed was 12.4mph with 100% accelerator pedal. Toyota product liability contacted me with their report stating that there was no brake pedal application prior to the impact and that pressure was applied to the accelerator pedal at wide open throttle seconds prior to the impact, and they found no obstructions or interference with the operation of the accelerator pedal. Further, they found the brakes to be operational However, the vehicle could not be test test driven as it would not turn on. In summary they did not find any evidence of an issue or defect with the vehicle based on inspection and electronic data.
- 10/18/2023· BACK OVER PREVENTIONCrash
Backed into a mailbox on the passenger side rear taillight. Car did not detect the mailbox and give any warning to the driver. Mckinnon Toyota in Clanton Alabama advised that this vehicle is not equipped to detect a stationary object behind the vehicle. Three individuals at Toyota customer service advised that it did. R/O Number for the visit is [XXX]. The reference number from Toyota customer service is [XXX]. Car was purchased on 6/2/23. Car was purchased with the expectation that it was equipped to detect rear stationary objects when in reverse. I consider this a safety issue if it will not detect a person behind the car in reverse. This is my daughter's car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 10/16/2025· UNKNOWN OR OTHER
When driving, I occasionally hear a sloshing sound. After inspecting the vehicle, I realized it was coming from the rear passenger door of the RAV4. After putting down large bowls to catch the water, I pulled up on the rubber weather strip at the bottom of the rear passenger door and water gushed out. I collected over 13 cups of water out of the door. This is not an isolated incident, as it has happened before. At first I thought it was debris/a fluke that caused this water to accumulate, but after reading forums, there are multiple people out there running into the same issue. It's only ever been the rear passenger door too; none of the other doors are holding water.
- 10/11/2023· FUEL/PROPULSION SYSTEM
I bought a 2023 Rav4 Hybrid XLE brand new. On my first refill of the gas tank, I noticed that the gas needle would only go a smidge over the 3/4 mark. The RAV4 hybrid is supposed to have 14.5 gallons and around 540 miles per tank but I estimate it to fill around 10.5 gallons and the car shows around 413 miles per tank. I've attached two images I took when I filled up the tank, the car showed around 36 miles left to empty and it only pumped 8.8 gals.
- 10/09/2025· TIRES
The passenger rear tire experienced a catastrophic tread separation failure on the highway at speed limit speed. Since this was on the freeway, loss of control could have been experienced and caused a severe incident injury to drivers in the vicinity of the incident. The problem just happened and will be inspected by an authorized dealer. There were no warnings until the tire of the incident. These tires have been rotated according to schedule and have less than 21,000 miles.
- 10/06/2025· POWER TRAIN
The contact owns a 2023 Toyota Rav4. The contact stated that while depressing the brake pedal, the contact turned off the vehicle, and the vehicle rolled backwards while the gear shifter was in drive(D). A dealer or independent mechanic was not contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The contact stated that the failure had occurred twice. The manufacturer was notified of the failure and informed the contact that the vehicle responded properly because the gear shifter was not in park(P). The approximate failure mileage was 24,500.
- 10/05/2023· TIRES
The contact owns a 2023 Toyota Rav4. The contact stated that while driving at 75 MPH, the vehicles front driver side tire had a blowout. Both sidewalls exploded outward. (Original Tires) No warning light was illuminated. The vehicle was taken to a dealer. The mechanic suggested that the contact had hit a pothole. The front driver-side tire was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 895. The contact will update the complaint with the Tire information
- 09/30/2024· UNKNOWN OR OTHER
While driving at about 30 mph on [XXX] on Sunday, [XXX] at [XXX] the moonroof suddenly exploded. It sounded like a gunshot and startled me. I was not going under an overpass, there were no people nearby who would have thrown anything at the car, and I was not following another vehicle. I believe the glass shattered as result of mechanical defect. The moonroof was closed at the time so I was not hit with flying glass, but the situation could have been quite dangerous had the roof been open. I also think the loud sound of glass exploding could cause other motorists to jerk the wheel in shock at the loud noise. Naturally, there were shards of glass flying off my vehicle afterward, which creates something of a road hazard for anyone following behind. I have had the moonroof inspected by the Toyota dealer. They advise that glass is not covered under warranty, which is nonsense because at the least it violates the warranty of fitness for a particular purpose. But, it is hard to prove a manufacturer's defect so I will be submitting a claim through insurance. In my opnion, Toyota should cover the repair costs as I did nothing wrong and was not hit by a foreign object. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 09/28/2024· SERVICE BRAKES
Under braking conditions and hitting a bump on a paved road, the vehicle will have a 1 to 3 second momentary loss of braking. At the same time, a grinding noise, similar to (if not the same as) the ABS system is heard, and the VSC light flashes. The occurrence of this problem is unpredictable, the severity is inconsistent. It happens across various ranges of brake pressure/deceleration rates and speeds. No accident has occurred to date with this vehicle, but we have had close calls. In some cases, our vehicle has inadvertently entered controlled intersections due to loss of braking. Dealer has inspected the problem but has been unable to replicate or resolve to date. Based on internet research, this appears to be a common problem. Very concerned this could occur at the wrong time and lead to an accident, causing injury or death due to behaviors of the vehicle's braking (and loss of) being outside the driver's control.
- 09/22/2025· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
I purchased a new 2023 Toyota RAV4 in March 2023, which is covered by Toyota’s 36-month/36,000-mile New Vehicle Limited Warranty. In August 2025, while the vehicle was still within warranty, a malfunction warning appeared for the pre-collision system and Road Sign Assist. The Toyota dealership diagnosed an internal failure of the forward recognition camera (DTC C1A95:00 — image processing module malfunction) and recommended replacement and calibration at a cost of approximately $2,300. Toyota denied warranty coverage despite the failure being internal to the part and occurring within the warranty period. I am seeking reimbursement for repair costs that should be covered under the manufacturer’s warranty.
- 09/16/2023· VISIBILITY/WIPER
The moonroof on this vehicle shattered without warning as I was driving on the freeway. It sounded like a loud boom and when i looked up the tempered glass was falling on me and inside my 2023 Rav4. This is a huge safety issue and im not only concerned about my safety but how much glass is in my car - I take my kids to school in this car. Im going to take it to the dealership today to have them repair it - this should br a warrantied item but I have read there are multiple issues in other Rav4's.
- 09/15/2024· UNKNOWN OR OTHER
Sunroof glass blew out. Driving down road, no traffic, sounded like a shotgun blast. Pulled over and saw the sunroof had a hole and the rest was crystallized. Had the interior cover been pulled back we would have been showered with broken glass.
- 09/10/2025· UNKNOWN OR OTHER
I was driving yesterday when we suddenly heard a pop on the roof. We pulled over and noticed that the sunroof was broken, with the glass sticking outward, as if something from the inside had exploded outward. The dealership would not take ownership of the damage, therefore i had to use my insurance. upon inspection I was told that it was pressure from inside the vehicle that caused it to explode and that they have seen it before in Toyota RAV 4 models
- 09/07/2025· ELECTRICAL SYSTEM
While starting my rav4 prime, the instrument panel (gas gauge, speedometer, battery life, etc) went black. Took it to 3 different Toyota dealers; 2 sent me away and the 3rd said I can’t drive the car anymore. Service tech said it’s the 3rd one he’s seen with the instrument cluster black in the last year! They’re still running official diagnostics on it.
- 09/05/2023· TIRES
Firestone Destination LE 2. 225/65R17. Tire has exploded on highway. This is a brand new car purchased 3 weeks ago and has 1584 mile on it. Tire run only about 1575 mile. When inflated the tire again, it had multiple bubbles, ball shaped swellings.
- 09/01/2026· TIRES
The contact owns a 2023 Toyota Rav4 equipped with Firestone Tires, Tire Line: Destination LE2, Tire Size: 225/65/R17, DOT Number: [XXX]. The contact stated that while driving on [XXX], the red light illuminated and there was an abnormal rumbling sound. The contact pulled over at the exit and became aware that the outside circumference of the tire was shredded on the driver’s side rear tire. The tread was in good working order. The vehicle was taken to the local dealer, where all four tires were replaced. The manufacturer was contacted and informed the contact about rebates on the tires. The tire and failure mileage was approximately 58,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 08/31/2026· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Front forward camera unavailable, World wide shortage of part. No known date of supply.
- 08/31/2026· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
The vehicle experienced a sudden, severe loss of vehicle control while driving twice. Without any warning lights, dash indicators, or stored error codes, it began violently surging and decelerating uncontrollably around 20 mph with severe bucking. My [XXX] daughter was driving. Fortunately, this occurred on a quiet local residential road at 5 am; had this sudden failure occurred at highway speeds, it would have resulted in a catastrophic rear-end collision. The vehicle was purchased in May 2023, has 42k miles, and was used normally for school commuting. Incident 1 (XXX): Towed to Toyota. Techs could not diagnose it and opened a Tech Case. Per instructions, dealer replaced shifter assembly due to internal short (Part 33560-0R070). However, within 24 hours of return, the exact same dangerous failure reoccurred suddenly without warning in mild traffic. Experiencing an uncontrollable vehicle was terrifying. Fortunately no crash occurred, but it was towed back immediately. When I raised urgent safety concerns and sought a permanent resolution, Toyota stated it takes 60 days for review. During this period, if the dealer requests loaner return, I must return it immediately. They further stated that as soon as the dealer declares the vehicle "ready for pickup," I must retrieve it immediately or be charged daily storage fees. When I asked how the dealer could diagnose and repair the car entirely on their own—without Toyota Corporate engineering instructions while Toyota is supposedly still investigating the root cause—Toyota had no logical answer. When I asked who assumes legal and safety responsibility if another failure or accident occurs after pickup, Toyota Executive Offices explicitly stated "no one" assumes responsibility. No reasonable consumer would drive an unresolved, life-threatening defect under an explicit disclaimer of safety accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 08/28/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
For over month on multiple random events, the car shuts down while traveling at hwy speeds. The car light prompt to shift the vehicle into neutral and push the start button to re start the engine. We have had the car at the dealership 4 separate occasions and they can not find the issue because it does not cause an engine light to come on when this happens. They also supposedly can not get it to duplicate so they are refusing to go any further. We have video of this occurring at 50mph. This causes lost of steering and braking. We reported this to Toyota and opened a case. They to will not pursue fixing the issue as they are not getting a trouble code. I fear this is going to cause a major accident and this poses a severe safety risk as you loose control of the vehicle
- 08/28/2023· UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
As I was entering a covered parking structure, I came to a complete stop at the entrance of the gate to obtain my parking ticket. I was driving very slow less than 5 mph, and engaged the brakes as to stop to get my parking ticket before entering the parking garage. I have my foot on the brake pedal, I am at a complete stop of 0mph for several seconds now, and suddenly the engine revved and my car lunged forward a bit. I had not lifted my foot from the brake pedal, and yet the engine revved and my car lunged forwards. My passenger at the time yelled, WHOAA why are you pressing on the gas!!? So my passenger in the car at the time was also startled by this incident and felt the car surge forward. He thought that I had pressed on the gas pedal. If someone was to be in front of my vehicle they would have potentially been hit with my car, or if I had been closer to the parking entrance gate my car could have hit the gate. I am highly concerned this just occurred as this could cause a great accident or injury. I have 1,100 miles on the car. It was purchased brand new. Another issue I have been experiencing is when I engage the gas pedal, it does not accelerate and takes a few seconds to accelerate causing my forward momentum to stall out, this is an issue when I have been trying to merge into traffic and my car does not drive as I have anticipated. I am not sure if this is an issue with it being in "ECO" mode or not, but there is a stalled acceleration issue, that happens sometimes, but not always and I cannot pin point why it is happening at certain moments.
- 08/20/2024· STRUCTURE
The paint of the exterior body is peeling off after becoming bubble on the surface. It appears all over the body including hood, roof, doors, etc. For reference, please see attached photos. This can eventually start rusting. This has come to know only after using a car for a year and four months, which proves this needs to be addressed because it may be going to start rusting other parts of the body or structural components. Car is available for inspection, on request.
- 08/19/2024· STEERING,ELECTRICAL SYSTEM,ENGINE
UNKNOWN. I drove my car off the dealership lot and not even 10 minutes into my ride home, as I pulled of the highway, I noticed that the RPM of the vehicle was slowing down. I pressed down harder on the gas to get it to accelerate but it just kept jerking and slowing down. Eventually I tried to get off to the side of the road and the car stopped in the middle of two lanes. The Check Engine, Battery warning and Electric Power Steering lights all came on the dashboard. There was also another error message: Engine Stopped Steering Power Low. I called the dealership and they came and towed the car. Not sure what the issue is but saw on some forums that this has happened to other RAV4 owners on used and brand new cars as well. Someone encouraged users to report it to the NHTSA so Toyota is aware of the issue.
- 08/14/2026· LATCHES/LOCKS/LINKAGES
Description of the Defect:I am reporting a premature and dangerous failure of the electronic door lock actuators on my 2023 Toyota RAV4 Hybrid SE. The issue began with the driver’s door lock intermittently failing to respond to the key fob and the internal master switch. Shortly after, the rear passenger door developed the exact same failure. Both doors can now only be operated strictly by manual intervention. The vehicle currently has over 36,000 miles, meaning this safety-critical component failed immediately after the expiration of the manufacturer's bumper-to-bumper warranty.Safety Risk:This component defect poses a severe safety hazard. In the event of a severe crash, electrical failure, or fire, passengers (especially children or occupants in the rear seats) face a high risk of entrapment, as the doors cannot be unlocked electronically for a quick evacuation. Furthermore, because the doors fail to lock automatically while driving, the occupants are left vulnerable to carjacking or external intrusion at intersections, and the doors could potentially be forced open by a child pulling the lever while the vehicle is in motion. This is a well-documented systemic issue across Toyota's 5th generation RAV4 platform, and a safety recall is urgently needed
- 08/13/2026· VISIBILITY
The contact owns a 2023 Toyota Rav4. The contact stated that while her husband was driving approximately 25 MPH, there was an abnormal bang coming from the vehicle, and the rear glass shattered without impact. The vehicle was taken to a local dealer, and the contact was informed that the damage was not covered under warranty. The contact was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 57,079.
- 08/12/2026· ENGINE,FUEL/PROPULSION SYSTEM
On August 6 2026, my RAV4 just cut off at the traffic light. The car was completely dead. I was unable to unlock the trunk but the doors did open. The vehicle was towed to the local dealership. The tow truck man hooked up his portable car charger and the car started. On August 8, 2026 the car cut off after parking in a parking space and would not start so I had to get a jump off. After driving for approximately 50 miles to home, I got a low voltage warning and a statement the battery is charging. The local Toyota dealership did a diagnostic test on August 11, 2026 and stated the battery, starter, and alternator were okay. The same thing happened again on August 12, 2026. The car just cut off after stopping in the parking lot. After getting a jump off, I received a message that the battery is charging. Also, the car shifts speed while driving.
- 08/11/2024· UNKNOWN OR OTHERCrash
While making a slow right turn into a carport (1-2 mph), the vehicle suddenly accelerated on its own and crashed into the carport wall, continued to full throttle causing the tire to skip along side of the wall. The vehicle is currently not being used as we continue with the process with our insurance provider and begin to initiate contact with the car dealer. There were no warning lights or indications of a malfunctioning vehicle prior to that point. Initial online research provided at least 10 other reports that the exact same occurence happended to other 2023 RAV owners causing vehcile and property damage. We are fearful to use this vehicle now and would like to submit a safety report to prevent any similar instances in the future that may result in serious injury or death. NOTE: We also have video footage of the incident from our carport security camera, if you need that for further review.
- 08/11/2023· FUEL/PROPULSION SYSTEM
In short: My car only fills up to less than 10.5 gallons on an empty tank of gas when the fuel capacity of the tank is 14.5. Toyota is aware of this issue on their RAV4 hybrids and they're not doing anything to fix this consumer issue. This is dangerous for many reasons.
- 08/10/2024· UNKNOWN OR OTHER
While driving early in the morning on 95 without other traffic nearby, my moonroof exploded. There was no crack of a rock, only a very loud pop. The glass broke outward. I pushed it in to vacuum the pieces out in the picture attached
- 08/08/2026· UNKNOWN OR OTHER
Driving South on [XXX] and almost to [XXX] about 60 MPH. The rubber roof drip moldings released and starting flying against my car very hard, this was beyond scary. I had to pull over and try to tuck them in, they are so worn and keep scratching my car from hitting it and could possibly break window or fly off damaging another vehicle. These rubber moldings have flown all over the place ever since I got vehicle in 2023, I have continually tried to glue them in they won't stay. There is one on each side and their both loose, I keep pushing back in but won't stay. They have scratched my paint and trim so badly. I called and reported to Toyota they didn't care. They told me you shouldn't run vehicle through car wash, that was a very dumb response, everyone uses car washes. I don't have time to hand wash my vehicle weekly, this should be made to go through a car wash. This is my company vehicle and its the most dangerous vehicle I've ever driven, I'm working in it all day long. I would never buy this vehicle because of this issue, I don't feel safe. Everyone at my company that has this vehicle has the same problem. We purchase all our fleet cars from Toyota and are a huge company Nationwide, Old Dominion Freight Line. This is a major hazard and I'm asking you publish a recall immediately, Toyota needs to fix this dangerous issue and should not sell a vehicle like this. Please I'm asking for your help, thanks so much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 08/07/2023· TIRES
At approximately 11:30 AM on Saturday, August 5, 2023 I was traveling northbound on I-17 just before exit number 278 for State Route 179. I felt the vehicle shake violently and my wife saw a portion of a tire rolling along the side of the road into the desert. I was able to safely pull off to the shoulder, it was then that I noticed the driver side rear tire had completely separated from the rim. There were no warnings I had recently had my 5000 mile inspection/oil change performed at Right Toyota. At the time of the incident there was approximately 5355 miles on the vehicle which was purchased new in January 2023. I was luckily able to bring the vehicle to a complete stop without incident and notified Roadside Assistance.