2023 Land Rover Defender 90
Safety ratings
2023 Land Rover Defender 90 SUV 4WD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (9)
- SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERSCampaign 23V789000 · 22/11/2023
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023 Land Rover Defender 130 vehicles modified for the TRek Off-Road Competition. The brake calipers may not be reinstalled properly, allowing the brake calipers to detach.
Risk: Detached brake calipers can reduce braking ability and cause structural wheel damage, increasing the risk of a crash.
Fix: Dealers will reinstall the brake calipers, free of charge. Owner letters were mailed January 18, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N848.
- SEAT BELTS:PRETENSIONERCampaign 22V523000 · 21/07/2022
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-23 Land Rover Defender, Discovery, Discovery Sport and 2022 Range Rover Sport and Range Rover Velar vehicles. The driver and front passenger seat belt pretensioners may be damaged, which can cause the seat belts to not properly restrain occupants.
Risk: Improperly restrained occupants have an increased risk of injury during a crash.
Fix: Dealers will inspect and replace the front seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N720.
- ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREENCampaign 24V450000 · 17/06/2024
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023-2024 Defender, 2024 Discovery, Range Rover, Range Rover Sport, and Range Rover Velar vehicles. The oil filter housing can crack and leak oil into the engine compartment.
Risk: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Fix: Dealers will replace the filter housing, oil filter, and o-rings, free of charge. Owner notification letters were mailed June 27, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N908.
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTERCampaign 26V248000 · 17/04/2026
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2024 Land Rover Range Rover Velar and Land Rover Discovery, 2020-2023 Land Rover Range Rover Evoque, 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover, 2020 Land Rover Discovery Sport, 2020-2024 Land Rover Defender, 2021-2024 Jaguar F-Pace, and 2021-2022 Jaguar E-Pace mild-hybrid electric vehicles (MHEVs.) The DC-DC converter can fail due to an internal fault in the boost control microchip. A failure of the DC-DC converter will result in a loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.
Risk: A loss of drive power increases the risk of a crash.
Fix: The remedy for this recall is currently under development. Interim letters notifying owners of the safety risk were mailed June 17, 2026. Additional letters will be sent once the remedy is available. Owners may contact Land Rover's customer service at 800-637-6837. Land Rover's numbers for this recall are D126 and H575.
- BACK OVER PREVENTION:SOFTWARECampaign 25V016000 · 16/01/2025
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023 Discovery Sport, 2023-2024 Defender, and 2023 Range Rover Evoque vehicles. The touchscreen in the center console may go blank at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the touchscreen software, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Land Rover's customer service at 1-800-637-6837. Land Rover's number for this recall is N972.
- AIR BAGS:FRONTALCampaign 26V389000 · 12/06/2026
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2026 Land Rover Defender, 2021-2026 Discovery, and 2022-2026 Range Rover vehicles. The driver’s air bag clockspring connector may corrode, which can cause the air bag not to deploy as intended.
Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.
Fix: Dealers will apply a protective lubricant gel to the driver’s air bag connector terminals, free of charge. Owner letters were mailed August 3, 2026. Owners may contact Land Rover's customer service at 800-637-6837. Land Rover's number for this recall is D120.
- EQUIPMENTCampaign 24E102000 · 06/12/2024
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020-2025 Land Rover Defender vehicles equipped with Raised Air Intake (RAI) aftermarket accessory equipment, with part number VPLEP0543. The raised air intake may not be secured properly, which can allow the intake to detach from the vehicle.
Risk: A detached raised air intake can fall off the vehicle and become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect, and if necessary, remove and reinstall the RAI accessory, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N964.
- CHILD SEAT:VEHICLE TETHER ANCHORCampaign 23V137000 · 02/03/2023
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023 Land Rover Defender 130 vehicles equipped with third-row seats. The third-row seatback latch may not latch properly, reducing the strength of a child seat installed to the top tether.
Risk: A child seat with reduced strength may not properly restrain the occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect and replace the third-row seat frame and components, as necessary, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N768.
- ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATIONCampaign 23V044000 · 02/02/2023
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019-2023 Range Rover Sport, 2020-2023 Range Rover, Defender, 2022-2023 Discovery, and 2023 Range Rover Velar vehicles. The engine cam carrier oil channel may be blocked, which can lead to an oil leak.
Risk: An oil leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will inspect and replace the engine cam carrier and related components as necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N763.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM39
- VISIBILITY/WIPER14
- ENGINE12
- STEERING7
- POWER TRAIN7
- LANE DEPARTURE6
- EXTERIOR LIGHTING6
- UNKNOWN OR OTHER4
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/27/2023· STEERING,LANE DEPARTURE
Lane assistance and power steering failed. There was no warning light or alarm. The warning light in the dashboard came on reading “Lane assistance not available” and “power steering resistance reduced” immediately when both systems failed. We were able to safely park, no one was injured. The car has been at the service center at the dealership for 10 days.
- 12/26/2025· ENGINE
we had a coolant leak like the one reported on recall N785, I called the Land Rover USA office and they said that they only have a "voluntary" recall for this problem and I need to pay for them to fix it. It's not faire that they refuse to fix something that is happening in the same car and model but different engine type. They know they need to recall all the Defenders. What you can do to protect us?
- 12/07/2023· STEERING,LANE DEPARTURE
Dec 6. Started vehicle and steering wheel would nor move. All functions of car worked. Fwd, rev, engine running , lights all worked. Turned off and restarted 3 times and steering wheel still not moving. All of a sudden wheel became free. I worry now if this could happen while driving. Light did come on saying "lain assist not available"
- 11/14/2023· STEERING,LANE DEPARTURE
The power steering failed and the car was not drive-able. The warning light for no lane assist available also turned on. The vehicle was in-operable and left us stranded. This would have been a much bigger issue in the winter time, or if I was not at my home. I contacted Land Rover, who had me call LandRover road side to have the car towed to the dealership, since this occurred on a Sunday. They confirmed the issue of power steering malfunction. There was no warning that his was going to happen. It first appeared when we tried to start the car and it was not drive-able. Once at the dealership, I was made aware there was a service bulletin-not a formal recall- regarding this malfunction. It required two code updates (that I was unable to complete with attempt to update software prior to tow) and a battery reset. With this being such a significant issue, making the car in-operable, it was frustrating to hear it was a known issue that was not a recall. The dealership told me there were others in the area that had the same issue and were fixed, with out recurrent of the issue.
- 11/04/2023· ELECTRICAL SYSTEM
Infotainment screen randomly goes black while driving. Does not come back on. This screen displays and controls everything for the vehicle. Maps, system info, music, etc. Instructions to "reset" the system consists of reaching toward the passenger side of the dashboard to hold down a power button for about 30 seconds. I have done this multiple times, it's not safe. You are stretched out across your vehicle, trying to pay attention to indicator lights, while you also need to pay attention to the road.
- 11/04/2023· VISIBILITY/WIPER
Sitting in my car warming it up and the windshield pops and the is a 2 foot crack in the windshield
- 10/31/2023· VISIBILITY/WIPER
Windshield cracked for no apparent reason.
- 10/21/2023· UNKNOWN OR OTHER
The cover over the ADAS sensors above the rear view mirror detached and fell into the driver area causing loss of control. This has happened before (without accident or loss of control) but I don't remember the date.
- 10/17/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
the lighting on the 2023 Defender 110 is not adequate, particularly at dusk and in the evening. The brightness control does not adjust for the brightness needed to see gauges. This is a safety risk.
- 10/15/2023· INTERIOR LIGHTING
I have a 2023 Land Rover Defender 90. The instrumentation lighting auto adjusts on its own sometimes causing a hazardous situation. The issue is at dusk when the instrument panel goes haywire and will dim to almost completely dark making it illegible. This is a common issue reported by owners of Land Rover Defenders. 2019-current. This needs to be fixed!
- 10/14/2025· ENGINE
1.) Coolant turbo lines leak coolant. Causing the engine to overheat. It is recommended by the dealer to replace the two(2) o-rings and bypass hose assembly. 2.) This is a high risk this can cause risk of an engine fire in addition to major damage to the engine. 3.)The Land Rover Dealer (Annapolis, MD) has confirmed that this is a known issue. Further research online confirms from other customers with dealers that this is a known issue. 4.) The dealer performed diagnosis on the vehicle and confirmed the parts that need replacing. 5.) As the engine gets close to overheating, you notice the temperature gauge moving to red and a warning message that the engine is overheating. Initially, you will notice messages that the engine coolant level is low and as the problem progresses, you will see the message more frequently. I have personally gone through two full bottles of antifreeze in a day. The cost of repair is over $2500.
- 10/03/2023· VISIBILITY/WIPER
Heated windshield cracked spontaneously overnight while parked in driveway at home. Nothing hit it or caused any damage to windshield. Crack appears to have originated at base of windshield and come up and then curved over towards driver side
- 09/19/2023· ENGINE
The 2023 Land Rover Defender said emissions fault and died in 4 lanes of busy traffic. This has happened since the first few miles but usually happens in a parking lot. The Defender also throws itself into neutral while in drive. This has happened multiple times and the car has less than $10k miles. I’ve taken it in before for the same issues, it’s getting towed again today.
- 09/05/2023· UNKNOWN OR OTHER
- The windshield began to crack without anything impacting the car (No rocks, pepples, or debris hit the windshield.) - A cracked windshield can lead to several safety issues. - Not yet - Not yet - No
- 09/01/2026· ELECTRICAL SYSTEM
The contact owns a 2023 Land Rover Defender. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure
- 08/28/2026· AIR BAGS
Airbag warning light is ON. Dealer states that this is caused by the wire harness under the seat getting caught when seat moves and breaks the wire continuity. Dealer states that several of these incidents have been observed in many vehicles as the harness design is prone to being trapped in the seat movement mechanism. Dealer states that the passenger side Airbag will NOT deploy if harness not replaced. Dealer states that this Airbag fault is not currently part of the known Airbag recall as that recall is for the driver side Airbag fault due to corroded terminals.
- 08/25/2023· EXTERIOR LIGHTING,VISIBILITY/WIPER
This vehicle is equipped with the "Interactive Driver Display" (IDD), which is a full digital dash. Myself and several other members of enthusiast forums have reported that with recent software updates (PIVI 4.0), this display autodims entirely too dim to see. This happens in bright, full-sun, and half-sun cloudy conditions which prevent the driver from seeing the dashboard. This presents a major safety issue, as there is way to see the speed, tachometer, fuel gauge, warning lights of any kind (including pressure, safety warnings, engine temperature, etc.).
- 08/20/2026· POWER TRAIN,UNKNOWN OR OTHER
My 2023 Land Rover Defender is subject to manufacturer recall D126 / NHTSA Recall 26V-248 concerning potential failure of the DC/DC converter due to an internal fault in the boost control microchip. The recall remains incomplete and Jaguar Land Rover has advised that a remedy is not yet available. I have contacted Jaguar Land Rover and my authorized Land Rover retailer, but there is currently no repair that I can have performed to remedy the safety defect. This has created a significant problem because I recently relocated from Canada to the United States and need to import my Canadian-market Defender. Jaguar Land Rover will not provide the manufacturer compliance documentation required for the normal U.S. importation process while this recall remains outstanding. However, I cannot have the recall completed because Jaguar Land Rover has not yet developed or made a remedy available. I am therefore effectively unable to remedy the safety recall through no action available to me as the vehicle owner, while the unresolved recall is simultaneously preventing me from importing the vehicle into the United States. I have asked Jaguar Land Rover for assistance and am currently discussing a potential manufacturer buyback because there is no available recall remedy. I am requesting that NHTSA review whether Jaguar Land Rover is providing an appropriate and timely remedy for Recall 26V-248 and advise what recourse is available to an owner whose vehicle cannot be remedied because the manufacturer has not yet made a repair available.
- 08/19/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
The Centre Cluster dims a dusk and is not visible to the driver
- 08/11/2025· ELECTRICAL SYSTEM
The door actuators are failing which is a very common problem on these vehicles. This fault makes it impossible to lock the doors and arm the vehicle. This is a significant safety issue. Based on the widespread complaints it seems reasonable that Land River should rectify the problem
- 08/07/2025· VISIBILITY/WIPER
Took my car to the dealership to have the windshield replaced due to a rock chip. Driving home on the freeway with the new windshield installed, I noticed a new crack moving across the windshield. I had on driven only 45 miles. Contacted Landrover and was told it was just an unfortunate chance event. I previously had a windshield replaced for the same reason. I now need my 3rd windshield in 1 1/2 years
- 08/04/2023· TIRES
Took the vehicle out of the garage, drove 3 miles to the highway, got on the highway, traveling 65MPH, within 15 minutes of leaving home and no more than 5-10 minutes on the highway, the passenger rear tire blew out without warning, I did not hit any debris in the road. The vehicle veered with the sudden loss of pressure, no accident but occurred during rush hour. There were OEM on a 23.5yr Land Rover Defender. Continental CrossContact 275/45 R22
- 07/31/2022· POWER TRAIN
Stopped on an uphill grade, start stop on vehicle activated, engine stopped. Upon brake release, engine started, vehicle made uncommanded shift from drive to neutral, rolled backward several feet before brake could be reapplied. Land Rover has been aware of the uncommanded shift to neutral issue for sometime. Local dealer has a bulletin on this issue, but Land Rover has no fix, instead advising to manually disengage auto start stop every time vehicle is driven. Unfortunately, sometimes I forget to do this. It’s a problem.
- 07/27/2026· ELECTRICAL SYSTEM
Three days before leaving for a trip from [XXX] to [XXX] my Land Rover Defender gave me a Low Battery warning. There was no time to take it to the dealership so I bought a new battery and put it in myself, then drove the 700 miles to [XXX]. My family and I were traveling in a remote area 6 miles from our vacation rental, with no cellular service, when our Defender suddenly threw an electrical fault warning on the dashboard asking us to pull over safely, on XXX. We made it to the vacation rental, then I borrowed a family member's car and went into [XXX] to buy tools to see if the battery was charging and if I could safely drive it to the nearest dealer or even home. It was not charging. So I called the dealership (Land Rover Rocklin) and had the car towed to it, then rented a truck to finish my vacation and get the family and our gear home. At the dealership, Rocklin required a brand-new factory battery to run tests on the failed DC-DC converter. They confirmed the converter failed under Recall 26V-248 and replaced the unit with the same recalled part. To get through this ordeal, I incurred $3,036.13 in direct out-of-pocket costs (towing, rentals, batteries, tools). Despite written confirmation from Jaguar Land Rover Corporate Customer Care agreeing to reimburse these recall expenses, Jaguar Land Rover has since passed me between departments, applied arbitrary roadside assistance caps, and ultimately refused to issue a refund, imposing an illegal financial burden on me to remedy a federal safety defect. I can supply all receipts. Specific Incident Details Component / System Failure: The DC-DC Converter failed internally (NHTSA Recall 26V-248 / JLR Campaign D126), causing a complete loss of 12V charging. Safety Risk: The failure occurred on remote mountain roads without cell service. A complete loss of 12V power threatens power steering, braking assistance, and vehicle propulsion while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 07/22/2026· EXTERIOR LIGHTING
The Halo/daylight running light has burned out. I have found on the internet that this is a know issue. Mine burned out at 57,000 miles. The dealer wants over $3000 to fix it.
- 07/21/2026· VISIBILITY/WIPER
Front windshield is extremely fragile. The smallest rock will create a chip which will spider across the windshield within a couple days. I have an older Land Rover and there have been more rocks with only a few small chips and no spider. Cheap glass installed on the new Land Rovers.
- 07/14/2022· ENGINE
When stopped at stoplight engine gear slips to neutral without warning. When applying gas it becomes apparent it’s no longer in drive. Has happened 8 plus times and I’ve had this new car less than 2weeks. Reported to dealer who tells me 2 other customers have reported this as well. No one is sure why it happens.
- 07/07/2024· VISIBILITY/WIPER
Windshield cracked for no apparent reason. No rock chip. Crack at upper middle of the windshield and goes towards driver side about 16 inches long.
- 06/17/2026· ELECTRICAL SYSTEM
The contact owns a 2023 Land Rover Defender. The contact received a recall notification, NHTSA Campaign Number: 26V248000 (Electrical System) however the parts were unavailable. The contact stated that the vehicle was a hazard and unsafe to drive. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall repair.
- 06/17/2026· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
The DC/DC converter failed and caused the vehicle to immediately lose all power at a main intersection. My wife was driving the vehicle when this happened with out two children in the vehicle as well (ages [XXX] and [XXX]. Luckily, she was able to somewhat get out of intersection of a very busy road. The vehicle had to be towed to the Land Rover dealership. The part was covered by a factory extended warranty. There is an active recall for this part; however, this vehicle does not show to be in the recall. Since this part did fail, I wanted to file a complaint since it is not in the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 06/10/2026· EXTERIOR LIGHTING
The front light **What component or system failed or malfunctioned, and is it available for inspection upon request?** The front passenger-side (right) headlight failed completely on my Land Rover Defender. The headlight assembly, including the bulb and/or associated electrical components, ceased functioning without any prior indication of a problem. The vehicle is available for inspection upon request. **How was your safety or the safety of others put at risk?** The sudden loss of a front headlight significantly reduced visibility while driving at night, creating a serious safety hazard for myself, passengers, and other road users. Reduced lighting also diminishes the vehicle's visibility to oncoming traffic, pedestrians, and cyclists, increasing the risk of a collision. **Has the problem been reproduced or confirmed by a dealer or independent service center?** Yes. The failure was confirmed by an authorized Land Rover dealership, which inspected the vehicle and verified that the front passenger-side headlight had failed. **Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?** The vehicle was inspected by an authorized Land Rover dealership, which confirmed the headlight failure. No inspection has been conducted by police or insurance representatives at this time. **Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear?** There were no warning lamps, dashboard messages, flickering, dimming, or any other symptoms prior to the failure. The headlight failed suddenly and without any advance warning, providing no opportunity to anticipate or respond to the malfunction before it occurred.
- 05/25/2026· EXTERIOR LIGHTING
Daytime running lights have both failed within the last 79 days. Passenger side failed at 32660 miles o/a 05 Mar 26. It was replaced under warranty. Driver side failed around 36234 miles on 22 May 26 (5-days out of warranty). It is pending a shop appointment for replacement. This is not a “wear and tear” issue, it is a product quality control issue. It is not a simple plug and play repair. It is a costly repair due to the design of the headlamp assembly. I have owned vehicles since 1988 and last changed a headlamp or taillight bulb in the early 2000’s and that was on a MY93 vehicle. I have also owned two other Land Rovers MY07 LR3 from 2008-2011 and MY14 LR4 from 2014-2022 and did not have to replace a single bulb in the vehicle. Point is that technology and quality have improved over the years and these headlamp/DRL assemblies should not fail with less than 36500 miles on the vehicle. This is a known issue that warrants further investigation. Jaguar Land Rover has issued a Special Service Message 75479 concerning the known issue with the Defender DRL. My DRLs failed in similar fashion described in the SSM. Inoperable DRL reduces safety due to lower visibility since they should operate during normal driving conditions. This issue is dangerous since there is no indication on the dashboard or other warning unless the headlights are manually inspected while the vehicle is operating. Additionally, inoperable DRL leads to a failed State vehicle safety inspections.
- 05/23/2022· POWER TRAIN
Vehicle makes uncommanded shifts from drive into neutral when the engine restarts after stopping during an auto start-stop cycle. Driver has to manually re-engage drive after this happens.
- 05/17/2024· UNKNOWN OR OTHER
Windshield issue having to replace Windshield twice in 4 months if rock hit it spread . Wondering if their an issue with how the windshield are made overseas
- 05/05/2025· VISIBILITY/WIPER
The windshield is very prone to splintering, chips and cracking from even small roadway impacts. I have had to replace the windshield twice in the last 6 months. This has been an ongoing problem with Defender 90 windshields from what I can read and the manufacturer is very aware of it. The windshields pose a danger to the driver at worst and an ongoing and expensive maintenance expense at best.
- 04/28/2024· VISIBILITY/WIPER
Windshield cracks easily.
- 04/27/2024· VISIBILITY/WIPER
Vehicle windshield spontaneously cracked with large crack extending across most of passenger side. Vehicle has 10K miles. No offroad driving. No rock or foreign object struck vehicle. Driven on smooth roads. Weather was not issue. This is clearly a SAFETY issue. Crack will likely extend and I will need to replace windshield in vehicle less than 1 year old. I will take a picture of it. It needs to be replaced immediately..I've arranged service but am worried that vehicle-specific windshield is inherently flawed, regardless of who installs it. This was common knowledge (frequent cracks) in this model through 2022 but I don't know what has been done to address the problem. thank you
- 04/26/2023· VISIBILITY/WIPER
Defective windshield. Windshield randomly cracked after no impact or visible damage.
- 04/23/2026· POWER TRAIN,ELECTRICAL SYSTEM
SUPPLEMENTAL TO NHTSA COMPLAINT #11728718 (RECALL 26V248000) On March 2, 2026, my 2023 Land Rover Defender was at a dealership for approximately 3.5 hours for key fob programming. At that time, Jaguar Land Rover had an active service message (SSM76173) related to DC-DC converter failures. Within 24 hours of leaving the dealership, the DC-DC converter failed. The vehicle displayed a “Charging System Fault” warning and became inoperable, consistent with the failure described in my original complaint #11728718. I contacted the dealership immediately with information about the issue. They told me that what I experienced aligned with the DC Converter failures that have been reported. I asked if I could get my Defender picked up or if they could at least provide a loaner car if I could somehow get my Defender to them. The dealership declined towing assistance and did not provide a loaner vehicle, citing that I was beyond the mileage limit of the warranty. I was also told that loaner vehicles were reserved for customers who purchased their vehicle at that location. Because I live approximately 4 hours from the dealership and the vehicle was not safely operable, I arranged my own repair. Due to a national backorder, the vehicle was unusable for an extended period (about a month). I purchased a genuine replacement DC-DC converter and paid for expedited shipping. Total out-of-pocket cost exceeded $970. On April 23, 2026, Jaguar Land Rover issued Recall 26V248000 for this defect. Communication with JLR about this incident started on April 7, 2026. On April 23, 2026 at 8:05 am EST (following the announcement of the recall), I was offered a final settlement off of a $458 retailer credit. However, I was instructed that I needed to return to the dealership (4 hours away) for inspection of a vehicle that has already been repaired using an OEM part. I am submitting this update to document the failure, the repair, and the manufacturer’s response following the recall.
- 04/17/2023· VISIBILITY/WIPER
Front windshield stress fractured after being parked in cold weather following a long drive with the windshield defroster on. It has been replaced and is not available for inspection. Safety was put at risk due to an obstruction in visibility Problem has not been reproduced or confirmed, but anecdotally seems to be a frequent occurrence based on internet forum posts Vehicle has not been inspected No warnings or other indications of failure
- 04/06/2023· POWER TRAIN
On several occasions my car has shifted from Drive into Neutral while I was at a light and the vehicle had shut itself off as part of the Intelligent Start Stop feature. I see that this same issue has been happening to several other Owners who have reported this to the NHTSA. Ironically it seems as though all these vehicles were purchased in Houston TX.
- 04/06/2023· VISIBILITY/WIPER
I have had to replace my windshield 3 times in a matter of a few months. In the case of my last two windshields, I was able to drive for only 2 days before it cracked. In all cases they started as small rock chips, always within a few inches of the exterior edge. I have had rock chips in the past with other vehicles but typically they would rarely crack. For some reason this vehicle can't take even the smallest of rock chips without cracking. Not sure if this is due to the shape of the windshield, the way it is installed or just bad glass. I wouldn't have made this complaint had I not noticed that there are several other Owners of this vehicle making similar complaints.
- 04/02/2026· ELECTRICAL SYSTEM
Vehicle: 2023 Land Rover Defender 110 P400 (MHEV) Component Failure: Failure of the 48V DC-DC converter module (L8B2-14B227-AD), which converts 48V to 12V and maintains the vehicle’s 12V electrical system. The component is available for inspection. What Happened: Vehicle displayed “Charging System Fault” and red battery warning. Shortly after, the vehicle became inoperable and left driver stranded. Diagnostics showed: 48V battery retained voltage (~45V) No current output from the 48V system No 12V charging DTC: P065B-16 (Generator Control Circuit Voltage Below Threshold) The DC-DC converter reported “Failure / Standby” and would not initialize. High-voltage contactors did not close, preventing power delivery from the 48V system. Safety Risk: Failure disables 12V charging and can render the vehicle inoperable without warning. This creates a risk of being stranded and loss of essential vehicle functions. Inspection / Confirmation: Issue was confirmed through diagnostic tools (GAP IIDTool). Failure condition and DTC are consistent with DC-DC converter malfunction. Warnings Prior to Failure: “Charging System Fault” message and red battery warning appeared immediately prior to loss of function. No earlier warning. Additional Information: Similar failures involving the DC-DC converter and 48V MHEV system have been reported by other owners. Failures outside of warranty result in significant repair costs.
- 03/28/2023· ELECTRICAL SYSTEM
The media screen will randomly go blank so you can not see your navigation map, radio information or any other data that the screen should show. The dealer told us to press the door lock twice and wait several minutes before restarting. Very unsafe if emergency is occurring and you do not have access to navigation system. This has occurred several times since we purchased the vehicle new on March 18 at Buckhead Range Rover in Atlanta. the phone charger does not work and only heats up your phone after you lay the phone on it for a period of time.
- 03/26/2024· FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Land Rover Defender. The contact stated that while driving 35 MPH with no other vehicles or objects nearby, the Forward Collision Avoidance system activated with the Automictic Emergency Braking function drastically slowing the vehicle nearly causing a crash. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 13,000.
- 03/19/2026· ELECTRICAL SYSTEM,ENGINE
The vehicle experienced a sudden and complete electrical failure while driving, related to the DC converter. Warning lights did appear prior to the failure; however, I was driving down a mountainous road and do not recall the exact messages. Shortly after, the vehicle shut down and lost power, causing it to roll to a stop in active traffic. At the time of the incident, I was partially in the roadway and unable to safely move the vehicle out of traffic. The vehicle became inoperable and could not be restarted. I had two children and two dogs in the vehicle at the time. The vehicle had to be towed approximately two hours back home. The required part was on backorder for approximately two months due to so many vehicles having the issue, leaving my vehicle unusable for an extended period. This issue creates a serious safety hazard due to the sudden loss of propulsion and inability to move the vehicle out of traffic. Based on my research, this appears to be a known issue affecting multiple Land Rover Defenders. In attempting to locate the part sooner, we contacted several Land Rover dealerships, all of which indicated they had numerous Defenders awaiting the same repair due to part availability.
- 03/18/2023· STEERING,VEHICLE SPEED CONTROL,LANE DEPARTURE
When driving the new 2023 vehicle with 956 miles we got a lane keep malfunction dialogue box pop up on digital instrument cluster. At the same time the power steering ceased to work or the lane keep fought to keep it centered even when trying to make maneuvers to stay in lane of traffic, navigate turns or avoid other vehicle. It endangered the lives of my wife, 3 young daughters and lives of other drivers/passengers on the road. The vehicle was parked about a mile from it occurring and roadside assistance called. It was taken to Jaguar Land Rover Hunt Valley to be repaired. Where they duplicated same issue. They could not get the computer to flag any codes that something was wrong but witnessed it not being able to be steered properly. They proceeded to do a hard reset on the steering module as they could not communicate with it, they then downloaded new software and said it fixed the problem. We drove 3.5 hours round trip to go pick it up. It drove just like is should for trips but then at 1145 miles the exact same issue with dialogue box saying lane keep malfunction and power steering or it fighting my wife to stay straight and fighting her to navigate road turns, obstacles or other vehicles. This again put my family and other families on the road at extreme risk. It was then towed again. This time it went to Jaguar Land Rover Harrisburg. They too witnessed the same issue and I told them of what happened before and what they did to fix. It has been in the dealership service centers care for a week and they can’t figure out why it’s doing it. They contacted Land Rover corporate for help and have open ticket with Engineer. The service managers words to me where that they can’t do anything until LandRover engineer figures out why this is happening to Defenders. I said there is more, he said yes. I called corporate to request they take the vehicle back as it is unsafe for my family and other families in the road. They said it has to happen 3 times! Not Safe At All.
- 03/17/2026· ELECTRICAL SYSTEM
DC-DC converter failure. Received dashboard message “Stop safely Electrical fault detected”
- 03/16/2024· VISIBILITY/WIPER
Windshield cracks. Minor chips causes major cracks that go across the windshield and reduces visibility. While driving, I watched the crack spread across my sight line which impaired driving. This is the second windshield I have had to replace in two months. Service center states that are having to repair many windshields for this vehicle.
- 03/05/2026· ELECTRICAL SYSTEM
Received a stop vehicle, "Electrical Fault". Diagnosed by certified mechanic to be DC to DC Converter fault needing replacement. Estimated 1-2 month backorder due to high demand for parts.