Overall rating (best variant)
Safety ratings
2023 Kia Sportage SUV AWD
- Lane departure warningStandard
- Forward collision warningStandard & Optional
- Electronic stability controlStandard
2023 Kia Sportage SUV FWD
- Lane departure warningStandard
- Forward collision warningStandard & Optional
- Electronic stability controlStandard
Crash test videos & photos
Crash test #1NHTSA test 14278
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Crash test #2NHTSA test 14279
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Recalls (6)
⚠ Park outside — urgent recall
NHTSA has flagged a recall on this vehicle as severe (fire risk — park away from structures). Contact a dealer immediately; recall repairs are free.
- POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMPCampaign 23V531000 · 31/07/2023Park outside
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
- ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORCampaign 22V651000 · 29/08/2022
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The alternator battery positive terminal nut may loosen, which can result in an engine stall or an electrical surge.
Risk: An engine stall increases the risk of a crash, and an electrical surge increases the risk of a fire.
Fix: Dealers will inspect and tighten the alternator battery positive terminal nut, as necessary, free of charge. Owner notification letters were mailed September 23, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC248.
- AIR BAGS:SIDE/WINDOW:CURTAINCampaign 22V878000 · 28/11/2022
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The side curtain air bags may have been twisted during installation.
Risk: A twisted air bag can deploy improperly, increasing the risk of injury.
Fix: Dealers will inspect and reinstall the side curtain air bags as necessary, free of charge. Owner notification letters were mailed December 28, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC257.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 23V298000 · 26/04/2023
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Risk: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
- STRUCTURE:BODY:ROOF AND PILLARSCampaign 24V025000 · 18/01/2024
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Risk: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Fix: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
- SERVICE BRAKES, HYDRAULIC:POWER ASSISTCampaign 23V410000 · 07/06/2023
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Fix: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC272.
Owner complaints
Most-reported areas
- UNKNOWN OR OTHER47
- ELECTRICAL SYSTEM44
- ENGINE37
- SERVICE BRAKES35
- FORWARD COLLISION AVOIDANCE24
- POWER TRAIN18
- FUEL/PROPULSION SYSTEM12
- BACK OVER PREVENTION11
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Frequently while driving my 2023 Kia shortage Hybrid will accelerate on its own. This happens randomly while driving straight as well as making turns. My suv also has a vary hard time driving uphill. If im driving at 25 mph when approaching the hill, my car then gradually drops down to 10-15 mph.This is extremely scary especially when driving with my children in the car. I haven’t owned the vehicle for a year and don’t know why it’s performing this way.
- 12/30/2022· UNKNOWN OR OTHER,POWER TRAIN
Numerous times our AWD system has failed to work at all and reverts to standard FWD, even while actively driving down the highway in a blizzard! KIA has had it in the shop a minimum of three times for this same issue since we bought it earlier this summer. Now that winter has come it’s even more of a danger! The problem comes and goes and you never know when it will stop functioning.
- 12/27/2022· UNKNOWN OR OTHER
I was driving to Christmas Eve service and heard a very loud explosion from the top of 2023 Kia Sportage. I then started hearing air coming from my panoramic sunroof. I pulled to the side of the road to inspect, and found that my sunroof had basically exploded.
- 12/18/2025· SERVICE BRAKES
I took my car in several times to complain about the rotors and brakes. They said everything was fine but then the vehicle failed on the road so we had it taken to the nearest repair shop since we were on a road trip. Now Kia which has a fix to the damaged parts refusing to replace the defective parts.
- 12/13/2024· ELECTRICAL SYSTEM,BACK OVER PREVENTION
which disables the backup camera, Tge The entire infotainment screen is blank, therefore, I am unable to view objects on camera in reverse. This has been an ongoing issue since purchasing the vehicle. Last week, Kia's service department said the blank screen was due to a dead battery which was replaced, but the issue persists. This is a safety concern that needs to be taken seriously and investigated properly besides blaming it on the battery or test driving the vehicle for a couple of minutes and stating they’re unable to duplicate the problem.
- 12/11/2025· FUEL/PROPULSION SYSTEM
Check Hybrid System warning keeps coming on. Dealer can't find a problem.
- 12/08/2022· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCECrash
It would be easier to explain to someone over the phone as there are a lot of details. Phone number is 8135177176 kia did look at it after when I went in for oil Change as I tried to get ahold of corporate. I tried to explain to police also. I have a screen shot on the original day where it shows in the Kia app that the problem was showing in the app at 10 am because it had not updated since then and it was around 10 pm.
- 12/07/2022· FORWARD COLLISION AVOIDANCECrash
On Aug 25th I was driving and the screens all shut off while driving, I didn't think anything of it, but a few hours later in ocala fl, cars had started breaking and slowing down, but then started again, but one lady had not started moving and I ended up hitting her I didn't have no warning telling me I was getting close to a car nor did it break at all like it's supposed to. It beeps when you park but now on dec 5 a truck cut me off and it I couldn't break fast enough but the car is equipped with safety features that aren't working and now I'm injured and they won't total my car because it's 2023, I don't feel safe driving a car I spent alot of money on and now I have no choice because I won't ever be able to get close to what the cars worth as a trade in.
- 12/06/2025· ELECTRICAL SYSTEM
Three occurrences where electrical system glitched. 1st- driving vehicle and dashboard warnings all lit up. Pulled over and ran system check. System fault indicated do not drive and all vehicle alerts where red. Shut car off allowed time for system reset and it started right back up with no system warnings, no dash warnings on. Drove perfectly fine. Two weeks later went to start car and car began to flash dash lights, head lights and overhead lights while car made clicking sound. Would not start. Required a jump. Took into shop had battery and alternator tested and both came back 100%. Returned to dealer and they overlooked the vehicle and returned it stating nothing was found and all systems where fine. A month later driving and entire dash went black and head lights shut off and would not turn back on. No engine trouble but electrical glitch again. Pulled over shut car off allowed it time to reset. Started back up, dash and headlights back on and no warnings on vehicle. Each time an incident occurred The car did not present with engine trouble. It physically would drive just fine. However the electrical issues would require engine to be shut off and time for system to reset for it to function properly. Most recent incident date listed below.
- 12/05/2024· ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTION
After starting the vehicle, backup camera and infotainment screen would not work. Car shut off and would not restart with “check system” message. Vehicle had to be towed.
- 12/03/2025· FUEL SYSTEM, GASOLINE
The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 70 MPH, the vehicle unexpectedly decelerated and failed to properly accelerate before the vehicle stalled. The vehicle was later towed to the local dealer, who determined that the fuel injector was faulty and needed to be replaced. The vehicle was repaired. Additionally, while at the dealer, the vehicle was repaired under NHTSA Campaign Number: 23V531000 (POWER TRAIN), but later while driving, the message "Low Engine Oil" was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 71,000.
- 12/03/2024· UNKNOWN OR OTHER,ENGINE,BACK OVER PREVENTION
The infotainment screen remained blank while in reverse. I wasn’t able to detect pedestrians or objects while backing up. After driving less than a mile, the infotainment screen started to work. After stopping at a stop sign, an “air flap warning” light appeared, then the vehicle stalled shutting completely off while in drive. It cranked after the 3rd attempt. We returned home and parked. Around thirty minutes later, the car would not start and my brother had to boost the vehicle, but we decided not to drive it. The vehicle stalled last week while making a left turn into oncoming traffic, but the dealership stated that they could not duplicate the problem!
- 11/28/2025· POWER TRAIN,SERVICE BRAKES,ENGINE
My 2023 Kia Sportage AWD has several ongoing safety issues that have been happening for over a year. The car stalls or hesitates at low speeds and during acceleration. I hear grinding or whining noises from the front end and drivetrain. My brakes wore out very early and still feel inconsistent, and the automatic braking acts unpredictable. The AWD system sometimes feels unstable when I try to accelerate. The tire pressure warning light comes on often even when the tires are fine. These issues happen randomly and make the car feel unsafe to drive. I am reporting this for safety investigation.
- 11/28/2024· UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE
On November 25, 2024, the dash and infotainment screen went blank while at the traffic light. A few seconds later the car stalled shutting completely off while making a left turn onto Cox Rd in Evans, GA. We were able to coast out of traffic and came to a complete stop on the side of the road. We attempted to restart the vehicle and multiple warnings appeared on the dash such as check forward safety system, two cars colliding, check blind spot safety system, traction?, ABS, lane departure, seat belts, Auto Hold, and other symbols not understood. On the second attempt, the vehicle restarted and more warning symbols appeared as soon as it was put in drive. The vehicle was shut off and restarted again with no warnings. We proceeded and drove it to Kia of Evans for service. The service Rep reported that the vehicle was driven 5 miles and they were not able to duplicate this issues. The infotainment screen has blanked out several times since purchase and this is the second time the vehicle has stalled at a traffic light. On this incident, this could have been a traffic situation turning left and losing power into oncoming traffic.
- 11/21/2024· POWER TRAIN,SERVICE BRAKES,ENGINE
Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders or my car.
- 11/18/2025· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Initially in May 25, my Sportage started accelerating on its own, unprompted, up to 4500 RPMs many times and also hesitated. In 6/25 the info screen, (whole dash) went black 4-5 x’s for about 3minutes while driving 60 mph on bypass. Beginning of July, Siri didn’t work and said it was inaccessible, and also the navigation said it was not updated however, when I pulled into the dealer, all of a sudden it worked? On 7/23 I was turning into apt complex and had no brakes! I had slowed to about 20mph, car behind me, and couldn’t make that turn so I coasted up to next entrance and was able to turn in. Fortunately, I was able to stop in my handicap pkg spot. I had already made appt for the initial issues at the dealer, Moyer Kia in Lebanon, for first week of August, but immediately called them on 724 and explained the absence of breaks! They told me to get car there right away, so I did. I gave a list of all above info, they were able to give me a loaner, Kia G6. This was very inconvenient for me as most of my back is fused and I provide transport for my [XXX] /o mom w/Walker, but I can’t go w/o a car! Moyer has had my car since 7/24,. With the exception of need for miles on the loaner communication was poor. I tried to reach Kia Corp multiple x’s to no avail. I was told by Brian at dealer that my case had been escalated to the national safety board and they were advised not to touch my car pending investigation. So it sat there for months I got a message from Kia Connect that my battery was dead, more communication than I had received throughout this whole experience! Last week, Thursday I had called corp who said they sent me an email on 1023 to tell me nothing is wrong with my car, they also emailed the dealer. I hadn’t checked email, nor did they call, so I didn’t know, dealer called me on Friday to come and get my car, but first they had to grind the rust off of rotors, recharge the battery and would I like them to inspect it?, NOTHING IS WRONG? THIS CAR is NOT SAFE!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 11/12/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
This vehicle is equipped with an extended dual-screen display. Purchased in June 2023, two weeks after purchase, the right half of the display screen keeps on and off. This can be very distracting while driving, especially at night. The KIA car dealership "BUICK GMC KIA GREENBRIER" has been informed of the defect and has performed a diagnostic. They stated the entire assembly will have to be replaced.
- 11/10/2023· ELECTRICAL SYSTEM,ENGINE
I turned on the car and put the car in Reverse and when I let the brake go the car went forward instead of going backward. It does not do this everytime. It just happened once or twice. I believe this is related to another problem I have with the car which is… when I press the start button it sometimes sputters and has a hard time turning on. Lights come on at times. Warning lights come on when the problem is happening but that’s all. I’ve taken the car to Kia and they cannot find the problem since lights and issue is not showing when I go there.
- 11/09/2023· SERVICE BRAKES,BACK OVER PREVENTIONCrash
I parked my car. It reversed slowly and hit a wall made of metal net. I started my car, drove a little forward, and parked it again. The car is now parked as normal. I took my car to the dealer and informed them about a brake problem. They verified that it was a brake booster problem. The repair process took 21 days. I am currently attempting to claim the accident, but the Kia company is providing various reasons for potential denial.
- 10/30/2023· VEHICLE SPEED CONTROL,BACK OVER PREVENTION
The contact owns a 2023 Kia Sportage. The contact stated while driving 45 MPH, the vehicle independently accelerated and then decelerated. The contact also stated that the back over prevention camera was inoperable and displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that she had previously experienced the failure with the vehicle before and the dealer was unable to duplicate the failure; however, the dealer replaced the aftermarket floor mat with the original Kia Sportage floor mat. The manufacturer was made aware of the failure. The failure mileage was approximately 12,800.
- 10/29/2022· LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
For the two months I have had my car I have had problems with indicators going off on my dashboard warning to check various parts of the driver’s assistance system. I took it to the dealership three times and was told they cannot help because when they had the car for three days they didn’t have any problems and unless they get a code there wasn’t anything they could do. However, recently when it happened again I used the Kia Connect App on the dashboard to select the vehicle diagnostic, and it indicated there was a problem with the integrated breaking and body control system, lane assist, and airbags. It seems weird that the car itself is able to diagnose there is a problem but the dealership cannot. Also, the rear cross traffic control system has repeatedly come on when reversing causing my car to hard stops even though there is nothing behind my car. Then, yesterday when at a stop light the car stalled and a loud warning sound was blaring in the car. When I got the car working again the AC wouldn’t work for the rest of the trip. Each time there is a problem the problem will clear up after turning the car off for a period of time. But then the next day the problems will start back up randomly when the car is driving.
- 10/27/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Dear NHTSA Defects and Recall Team, My name is [XXX] , and I am writing this email along with my wife, [XXX] , to report a serious safety issue with our 2023 Kia Sportage. I am writing to bring a serious, ongoing vehicle safety issue involving a Kia Sportage to your attention. My family and I are facing repeated, hazardous malfunctions with our vehicle that have led us to fear for our lives, as well as the safety of others on the road. Since mid-September, our 2023 Kia Sportage has experienced sudden, unanticipated shut-offs both while parked and, most dangerously, while driving. During these incidents, the brake pedal becomes completely unresponsive, hazard lights fail to activate, and the vehicle is left stranded and inoperable. Most recently, while driving in traffic, the car shut off without warning, leaving us in an extremely vulnerable position. These repeated failures could lead to a catastrophic accident, especially considering we often travel with our [XXX] child in the vehicle. Despite notifying Kia and seeking assistance from their customer service team, the issue remains unresolved, and their response has been unacceptably slow. Given the severity of these malfunctions and their direct impact on public safety, we respectfully request your support in addressing this matter. We believe Kia has a responsibility to ensure the safety of its vehicles and to take immediate action when serious safety risks arise. We request that the NHTSA investigate the issue and consider any necessary recalls or further action to ensure public safety. We would appreciate any guidance or assistance your office could provide in helping us resolve this life-threatening issue. Sincerely, [XXX] and [XXX] [XXX] | [XXX] Kia Sportage X Line AWD [XXX] Purchased date: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 10/23/2023· UNKNOWN OR OTHER
I only had the Kia 2 months when a crack formed at the top of the driver’s windshield. Soon after the crack spread across the entire windshield surface area.
- 10/20/2025· STRUCTURE
The roof trim molding, came off.
- 10/17/2025· STRUCTURE
The contact owns a 2023 Kia Sportage. The contact stated that the passenger’s side roof molding was missing from the vehicle. The contact had taken the vehicle to a local dealer where it was determined that the roof molding needed to be replaced; however, he had to pay for the repair out-of-pocket. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V025000 (Structure); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.
- 10/10/2023· LANE DEPARTURECrash
driving on the highway in the left lane with driver assist engaged. crashed into car driving in the right lane when the kia driver assist turned off without warning.
- 10/09/2022· VISIBILITY,UNKNOWN OR OTHER
My husband and I own a 2023 KIA Sportage that was purchased on May 11th, 2022. The car has barely 1700 miles on it, and in mint condition. My husband and I were at a stoplight turning left when all of a sudden we heard a loud explosion, almost like a shotgun. It was so loud my husband and I could physically feel the loud gun shot, and truly scared us to the point where we thought it might have been a drive-by shooting. We didn’t notice any damage at first until we pulled over and saw the start of the panoramic sunroof (near the front windshield) shattered completely. There currently is no recall on this issue despite the hundreds of reports. I am unable to drive my car as the front windshield can crack/explode at any moment.
- 10/08/2025· ELECTRICAL SYSTEM
The car dies after parking for less than an hour, I have to press the battery reset button every time I get into it which also sets the alarm off probably annoying all my neighbors. There’s no accessories plugged in. The dealer is charging me $270 dollars to do a BMS update but I have seen recalls for this online that say it should be covered for free.
- 10/06/2025· FUEL/PROPULSION SYSTEM
Defective fuel injectors on my 2023 Kia Sportage I purchased 6 months ago
- 10/06/2023· STEERING
Multiple service repairs to replace failed tie rods on front passenger side, both inner and outer, vehicle mileage ranging from 27000 to 31000. Ultimately yesterday, vehicle was in for another inner tie rod replacement when it was found that steering rack and pinion failed on vehicle at 31000~ miles.
- 10/06/2022· VISIBILITY
When traveling over the mountain when the sun is coming up or going down and it hits the windshield at an angle the wires for the heated windshield creates a rainbow across the windshield making the driver unable to tell where the lanes are or if there are vehicles in front of or merging. This has happened to me on 3 different occasions. I have not noticed it after the sun is already up. Just rising and setting.
- 09/28/2024· UNKNOWN OR OTHER
My sun roof just exploded and shattered everywhere! It could’ve caused me to wreck with my 4 month old I thought someone shot at us! There was no reason at all for this to happen.
- 09/27/2024· ENGINE
on [xxx], I was told MY 2023 Kia Sportage has an engine Failure. The car needs a new engine. The car has been in the shop for over 30 days. I went to the Kia Oursman of Alexandria VA to get an update on the car. I was told they don't know what's wrong with the engine. The only thing they know is there is a defect in the engine where the engine is misfiring. I was told they can't tell me anything yet about the engine. They have my car in the shop for over 30 days, and they still can't tell me what's wrong with it except that it has an engine defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 09/26/2025· POWER TRAIN
The contact owns a 2023 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate as intended. There was no warning light illuminated. The vehicle was pulled over to the side of the road and restarted. However, the failure reoccurred on five separate occasions. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 27,776.
- 09/25/2024· BACK OVER PREVENTION
The rear cross traffic system does not alert driver when objects are approaching or when backing close to objects. There is no flashing warnings on the camera or alarms to notify driver.
- 09/25/2023· SERVICE BRAKES,FORWARD COLLISION AVOIDANCECrash
My Kia Sportage suddenly unintentionally accelerated hitting the building in front of me. As I was parking my vehicle at Dunkin Donuts, pressing on the car brake, the car did the opposite of braking and accelerated and hit the building. My vehicle didn't stop until it hit the building. Witness was there and police was called.
- 09/22/2024· UNKNOWN OR OTHER,ENGINE
The engine shut completely off after stopping at a traffic light with a message “auto stop not working.” There was another message, but I wasn’t able to capture it due to trying to restart the vehicle in the midst of traffic. The engine restarted after two attempts.
- 09/22/2023· POWER TRAIN
My vehicle has the same problems as the vehicle covered under NHTSA CAMPAIGN NUMBER: 23V531000. The memo states 2023 Kia Sportage but Kia says this particular vehicle is not affected. The description listed below is what is happening to my vehicle 2023 Kia Sportage LX Model An electric oil pump assembly that overheats increases the risk of a vehicle fire The oil was hot like it wasn't circulating and the transmission would not change gears the vehicle came to a stop with the dashboard stating the vehicle was shutting down. I guess this is a safety feature to protect the engine. You can reach me at [XXX] for futhure infomation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 09/18/2023· VEHICLE SPEED CONTROLCrash
The contact owns a 2023 Kia Sportage. The contact stated that while driving forward into a parking space at a very slow speed and while pressing the brake pedal, the vehicle suddenly experienced unintended acceleration and drove over the stop bump and a curve before crashing into a building wall. During the crash, the contact sustained a head injury which later required medical treatment. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 37,000.
- 09/14/2023· STEERING,ELECTRICAL SYSTEM,WHEELS
The AWD/4WD is failing in multiple 2023 sportages. I have a 2023 Sportage X-Pro that was purchased 12/30/2022. Current mileage is 7,731. The viscous coupling is faulty/failing in these vehicles. The sensor does come on in the car. The dealer has deemed the car “unsafe to drive”. The vehicle has been at the dealership since 8/29/2023. Currently the car has been dispatched to 4 different Kia master technicians for diagnosis, but no repairs have been done and no additional communication from the dealer service department. I spoke to Kia consumer services and they didn’t care one bit.
- 09/13/2023· FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM
While driving my Kia Sportage 2023 w/ just 9000 miles brand new car the entire display screen went black. The car continued at the same speed, but I was unable to see any navigation such us my speed, signaling, etc. I was unable to pull over due to my location in the highway. It was terrifying. Within 10 seconds the screen came back to normal. As of right now KIA is refusing to examine the issue in my car until I provide them with evidence of the problem. Therefore, I need to continue to drive it until I can record it in a video (while driving) and present it to them. My car as of right now is not recalled. Please help address this issue with these models and the lack of responsibility Kia is taking by risking drivers to get on accidents due to this issue. Thank you 1
- 09/12/2023· SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Leased NEW Kia Sportage on 1/1/22 Went in for oil change on 11/11/22 3 hrs later told a "forced" update "burned" out the computer and car was not driveable On 11/30/22 was driving to work on LI expressway, car shut down without warning while I was driving, smelled something burning, called 911, car towed to dealer. Told it was defective fuel injector. 1/29/23 I reported brakes grinding and vibration sound coming from engine, RPM's rev up but car doesn't accelerate. Brakes needed to be cut. Was told since there was no "code" nothing could be done about engine sound/rpm increasing. Car was in for service 3 times because of this issue. 9/10/23 car shut down while I was driving without warning and gas smell in car was nauseating. Car would briefly start & shut down. Car towed to dealer. I have reached out to Kia Corporate numerous times expressing I am afraid to drive the car, the car is dangerous and my life and the lives of others at risk. When car shuts down, ther is NO warning, it just STOPS. I have had nightmares and lost sleep. I travel on highways & busy roads everyday. Kia wanted me to sign waiver releasing them of everything in lieu of 3 months lease payments. Expressed my life & lives of others are worth more than 3 payments. Car has had 2 recalls on top of these issues. I have reached out for help and have been ignored. 9/12/23 told by KIA corporate it would take 2 weeks to escalate my complaint. Car is currently at dealership. PLEASE HELP!
- 09/11/2023· AIR BAGS,SERVICE BRAKESCrash
The contact was driving a 2023 Kia Sportage loaner vehicle. The contact stated that while driving approximately 35 MPH and pressing the brake pedal the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle sustained front-end damage but the air bag did not deploy. Also, during the crash, the second vehicle was pushed into the rear of a third vehicle. No injuries were reported and no police report was taken. The cause of the failures was not determined. The local dealer was notified of the crash. The manufacturer has not yet contacted us. The failure mileage was 450.
- 09/11/2022· ELECTRICAL SYSTEM,ENGINE
One week after buying the brand new 2023 Kia Sportage, 6 warning signs popped up on the screen. They were to "Check the Forward Collision System," "Check the Bind Spot System," and 4 more of the safety features. In addition, the Check Engine light turning on, other warning signs were also highlighted in orange. Finally, when trying to move the car, I was not able to get the gear out of Park. This happened multiple times over 12 hours.
- 09/08/2025· ELECTRICAL SYSTEM,ENGINE
On [XXX] the vehicle randomly went into limp mode. Wouldn't restart until it was jumped. Previous to this, the vehicle had already done this twice before. Exact dates unknown. On [XXX], the vehicle went into system check while I was driving it on 3 different occasions. The car shuts down by itself. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 09/05/2023· AIR BAGSCrash
The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 10 MPH a second vehicle suddenly crashed into the driver's side of the vehicle. During the crash, no air bags deployed and the driver sustained minor neck and back injuries which did not require medical treatment. No police report was taken. The vehicle was later driven to the home. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The VIN was not available. The failure mileage was 6,000.
- 09/04/2025· VISIBILITY/WIPER
After owning our car for about a year when we started noticing abnormal pitting and chips in our windshield. I inquired to the dealership I bought it from and they said it was normal. Consequently the pits, chips and cracks got worse at an alarming rate. I took pictures from when the worst crack started and from February 2025 to August 2025 the crack has spread to 3/4 of my windshield. The windshield also rattles and whistles where the beginning of the crack is.
- 09/04/2025· STRUCTURE
There are several spots on the front grill, around lights, bumper and other front end pieces that have bubbling, flaking, peeling chrome and paint. There are at least 20 paint chips all the way to the fenders in the front. This vehicle does not travel on gravel roads.
- 09/04/2022· AIR BAGS
One week after purchasing the 2023 KIA Sportage EX, the airbag light came on. I took it to a local dealership who deemed the vehicle "unfit to drive" and kept it for 12 days. After 12 days, the vehicle was released to me and I was told the airbag issue had been resolved. However, a mere two days later, the airbag light came back again. I do not feel safe in this vehicle and have requested both the dealership and KIA to buy back the vehicle since it is brand new, but both have refused. After being told by the dealership that the vehicle was unsafe to drive when I took it in for the first time after the airbag light came on, I am afraid to drive the vehicle and will have to again take it back to the dealership but I will never feel safe in this vehicle.
- 09/03/2026· UNKNOWN OR OTHER
I own a 2023 Kia Sportage Pro While driving to work, I heard an explosive sound that sounded like a gunshot on the top of my vehicle. I pulled over to see that my sunroof had exploded. I checked for any objects that may have hit it, and the only thing that was in the top of the roof was glass. Thankfully, my cover was closed on my sunroof for a glass would have been all over causing possible injury.