crashtest

2023 / Hyundai

2023 Hyundai Tucson

5/5

Overall rating (best variant)

Safety ratings

2023 Hyundai Tucson SUV FWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 4★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 15.9%
  • Lane departure warningStandard
  • Forward collision warningStandard
  • Electronic stability controlStandard

2023 Hyundai Tucson SUV AWD

4/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 4★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 17.4%
  • Lane departure warningStandard
  • Forward collision warningStandard
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (2)

⚠ Park outside — urgent recall

NHTSA has flagged 2 recalls on this vehicle as severe (fire risk — park away from structures). Contact a dealer immediately; recall repairs are free.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMPCampaign 23V526000 · 27/07/2023Park outside

    Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

    Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

    Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.

  • TRAILER HITCHESCampaign 25V893000 · 19/12/2025Park outside

    Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.

    Risk: Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.

    Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will remove the trailer wiring harness and install a dust cap over the wiring receptacle, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.

Owner complaints

131
Complaints
12
Crashes reported
1
Fires reported
5
Injuries
0
Deaths

Most-reported areas

  • UNKNOWN OR OTHER32
  • FORWARD COLLISION AVOIDANCE28
  • ELECTRICAL SYSTEM26
  • ENGINE23
  • SERVICE BRAKES18
  • VEHICLE SPEED CONTROL17
  • FUEL/PROPULSION SYSTEM16
  • POWER TRAIN14
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/2022· POWER TRAIN,LANE DEPARTURE

    ICU Module Failure. Power Steering not as effective, instrument cluster failure, driver warnings like low tire pressure, blind spot detection and others do not work. Speedometer and miles driven stopped working. Advised to not drive the car as power steering could completely fail without warning.

  • 12/28/2022· FORWARD COLLISION AVOIDANCE

    Twice in the past two months, I have been driving down the highway going 70 mph with no car in close proximity to the front of me and the automatic emergency braking has activated, suddenly braking for no reason. In the first instance, there was a car in the lane to the left of me, and the second time cars on both sides of me. But in neither instance was a vehicle close to them front of my vehicle. The second time the car felt like it was going into a skid when the braking activated. I took the car to the dealer (Irwin Hyundai) the first time and they told me the sensors on the car were not properly calibrated when the new car was delivered to me. When I called Irwin’s today after it happened a second time, I was told the car was “functioning as designed” but they would look at it. I am scared to drive the car at this point given that the brakes randomly were activated while at high speeds and without any basis for activation.

  • 12/27/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

    Major problems with this cars electrical and computer systems. Six warning lights would begin to flash in succession. Eventually car would be inoperative leaving us stranded in July 2025 in Cumberland MD then after supposed repair we were again stranded in Providence RI on Nov 20, 2025 and car has been there for repair ever since. No completion date has yet been given. I strongly believe there are major safety problems with this car.

  • 12/26/2024· SERVICE BRAKES

    My vehicle has been in for service 4 times for the front brake rotors warping. The dealer/manufacturer is not able to fix nor diagnose the root cause of the issue. They have replaced the rotors twice and turned/resurfaced the rotors twice - all in 26000 miles. The dealer has all but given up on the issue - and has referred me to Hyundai Customer Care (Corporate) where I have logged a case. In my discussions with the dealer service manager - he stated there are "half a dozen" other cars he is aware of with similar issues. In online Hyundai owners forums this is also a "known" issue that apparently Hyundai either chooses not to fix or cannot determine how to fix.

  • 12/24/2025· ELECTRICAL SYSTEM

    Horn has been replaced three times and is now out for a fourth time.

  • 12/22/2022· ELECTRICAL SYSTEM

    The contact owns a 2023 Hyundai Tucson. The contact stated that while driving from a stationary position, the vehicle switched to safe mode and suddenly decelerated, and would not accelerate above 20 - 27 MPH. During the failure, the message "Limited to 20 MPH" was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 1,789.

  • 12/19/2022· ENGINE

    Two days after purchasing this vehicle BRAND NEW, I received a "Low Oil" alert. I took it to the nearest Hyundai dealership where a salesman filled the engine with oil. Only a couple hundred miles later I received another "Low Oil" alert. I have been attempting to solve this issue with Hyundai, however, they are insistent that I must complete an oil consumption test, which takes 3,000 miles of testing to complete. This vehicle is burning oil, and burning oil FAST. I do not know where the burnt oil is going, but if it is going through the exhaust system and catalytic converter this may be a FIRE HAZARD.

  • 12/17/2025· UNKNOWN OR OTHER

    Two times while stopped or idling behind a car in traffic, my Hyundai Tucson 2023 has started accelerating on its own with the RPM increasing to nearly 8000 and lurching forward before I was able to apply brakes. Stop the car and restart. I have seen this described on other car message boards and hope the NHTSA will take this seriously. The dealership is not being helpful and claims they cannot reproduce it and it has not caused any onboard diagnostic codes.

  • 12/15/2023· ENGINE

    Engine would not accelerate after stopping at a store. Limped home at 15 mph. Engine light came on a few miles from home. Vehicle would not stay running the next morning and had to be towed to dealership. Problem was an injector that the seal had failed on causing the engine to flood with gasoline. Dealership stated they had seen multiple injector failures and replacement parts now have a different part number implying the injector has been redesigned. Hyundai refused to replace the other injectors as they had not failed yet (they did replace the one that failed). I went ahead and paid to replace the other three. I live in Montana. If I had lost acceleration going up a steep incline or in heavy traffic or car engine failed to stay on in remote area in sub zero temperatures it could have had detrimental consequences.

  • 12/13/2023· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

    On multiple occasions, my new Hyundai Tucson randomly deployed emergency brakes while traveling on highway. This created a dangerous condition as my vehicle started braking without reason which prompted vehicle following my vehicle to slam on their brakes.

  • 12/08/2023· POWER TRAIN,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

    The contact owns a 2023 Hyundai Tucson. The contact stated that on three occasions while the vehicle was in park(P), the vehicle failed to shift into the intended gear. The vehicle was towed to a dealer where it was diagnosed and determined that the rear-view sensor needed to be replaced. The vehicle was repaired. On another occasion, while at a car wash the rear hatch opened inadvertently. On another occasion, while driving approximately 65 MPH, the Emergency Automatic Braking Display light was illuminated, and the vehicle slowed down inadvertently. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500.

  • 12/02/2023· EXTERIOR LIGHTING

    head lights, I cannot see pedestrians walking on cross walk when driving they head lights seem kind of dim

  • 11/30/2025· LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCECrash

    I was backing out of my driveway, which is on a busy street. I waited for the traffic to clear. I backed out onto the main road, which I thought was completely clear, but a car came behind me and I smacked right into him. There was no beeping from my car, and the automatic braking system did not engage at all. The rear of my car, particularly the driver's side, was severely damaged. The other car's passenger front door was badly damaged. The side curtain airbag on their car deployed and their vehicle (Volvo station wagon) was not driveable. The emergency braking system frequently engages unexpectedly when I back out of my driveway, even when there is no hazard. The unexpected braking is oftentimes dangerous. However, this time, when I needed it, it did not engage. An outside diagnostic inspection was done on the vehicle, and showed "no event." If you saw the cars involved in the accident, it is clear there was a significant "event."

  • 11/30/2024· FUEL/PROPULSION SYSTEM

    (1) [XXX] (14,568 mi): The vehicle had been running normally. My wife was about to switch lanes at an intersection when the vehicle started to shake and vibrate. The entire dashboard lit up and the vehicle quickly died. She tried restarting it and the engine wouldn’t turn over. Anytime there was an attempt to restart, there was a potent odor of gasoline. The car died in the middle of the road. It would sort of start but then it wouldn't move and would just shake and smell of gas. After many minutes of trying to start the vehicle, barely got power but was able to pull to side of road around other cars. Hyundai app reported codes: P030300 and P217800. Had car towed to local dealer. Picked the car up and next day spoke to the service manager who indicated there was a 20%-25% chance this would reoccur. He said there was nothing he could do as Hyundai would only cover the cost for the existing issue. The paperwork from the dealer shows it was a P0303 for cylinder 3 misfire and system too rich caused by leaking fuel injector for cylinder 3 (low pressure). [XXX] (14,702 mi) I was driving the car, in middle of an intersection and the vehicle started to vibrate and all lights on dash lit up (check engine, battery, etc.) and smell of gasoline. Car hesitated and wouldn't move. Died in intersection. Had to have 2 people help push me as I was dead in middle of road with people beeping and passing me. Got to side of road and couldn't get vehicle to start. No error codes on app this time, but all symptoms were exactly the same. Called for tow, different dealership due to location. Dealership indicated they would return it to us safe, but because of Hyundai policies, they can only work on the affected items. This is well documented by Hyundai owners of this problem and going by what the service manager of the first location told me, this is common to spread to other injectors. THIS IS UNSAFE! TWICE IN MIDDLE OF INTERSECTIONS! TWO MORE INJECTORS! SOMEONE IS GOING TO GET HURT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 11/26/2025· UNKNOWN OR OTHER

    My 2023 Hyundai Tucson’s windshield has developed excessive pitting, multiple chips, and cracks despite only normal highway driving. I do not drive on gravel or dirt roads, yet the glass shows abnormal wear far beyond what would be expected for a vehicle this new. One of the larger chips was repaired by Safelite, and during the repair the windshield cracked further, suggesting the glass is unusually weak or defective. Visibility has become noticeably compromised due to the fine pitting across the entire windshield. Based on the number of similar complaints from other Tucson owners, this appears to be a recurring safety issue with Hyundai windshields.

  • 11/21/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHERCrash

    As I was parking my car in a parking spot going about 5 miles or less. My car surged forward at a very accelerated speed, and I ended up running into a brushed and a metal fence, which is what stopped me. There were no warnings that went off on my car. No emergency brakes, nothing.

  • 11/21/2022· EXTERIOR LIGHTING,VISIBILITY/WIPER

    When driving in dark areas with low outdoor lighting, the instrument panel is reflected in the drivers window. Aside from being distracting, there is obstructed visibility where the reflection occurs. I have made repeated calls, that go ignored, to Hyndai Customer Care, brought it to my service dealer upon request for protocol, who could not react because it was daytime. The instrument panel happens not to be recessed as in other cars I have had. I simply want suggestions on how to alleviate the problem. Thank you

  • 11/15/2025· STEERING

    When I turn the wheel I get a grinding sound inside vehicle not outside of it.

  • 10/30/2025· SUSPENSION,WHEELS

    2023 Hyundai Tuscon - Very Low Milage approx 6500 Miles - while in a parking lot, The rear passenger Carrier ARM which holds the Control arm fully cracked causing the Control arm to fall off. This product failure is unprecedented as it was a total part manufacture failure. NO impact or under carriage damage was found, even upon Dealer inspection. I as the driver of the vehicle confirm that No impact, accident occurred, and luckily I was not on a highway when it occurred. This was caused ONLY as a result of Product Failure. My concern is that this may occur on the other wheel(s) as a product failure is often NOT a one- product issue, but usually a batch failure. So I am concerned for my safety and the safety of others on the road with this vehicle and product part. Another concern - this vehicle was manufactured during the covid era, and I am concerned about product failures as parts were difficult to get and may have been sourced without proper testing during this time). Kindly advise me on your findings, and if there is an inspection that can be performed to assure me that the car is safe.

  • 10/27/2025· UNKNOWN OR OTHER

    the blue tooth handsfree phone button does not work i took it into service and told them I was told the update to fix it wont come out until December so in the meantime for 3 months I have to not be able to work or talk in the car because it is unsafe to use the phone without it being handsfree

  • 10/27/2023· STRUCTURE,FORWARD COLLISION AVOIDANCE

    The contact owns a 2023 Hyundai Tucson. The contact stated that while driving approximately 70 MPH, the vehicle experienced phantom braking without another vehicle or object being nearby. The contact deactivated the system and was able to drive the vehicle safely. The contact stated that the failure recurred several times without warning. The vehicle was taken to the dealer who determined that the bracket supporting the sensor had detached, causing the system failure. The vehicle was not repaired. The contact deactivated the Forward Collision Avoidance system. The manufacturer was made aware of the failure and opened a case. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 100.

  • 10/20/2025· UNKNOWN OR OTHER

    After using horn on rainy highway driving it stopped working completely. Called dealer with issue and scheduled appointment. After two day they said it is a know issue and horns will take 2-3 business days to order. Took 5. Getting horns replaced today but told by service tech that this is a known safety issue to Hyundai. Horns are a basic piece of equipment. Should be recalled and better designed.

  • 10/17/2024· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

    I was driving on a highway at 75 mph, on a clear day, with perfect visibility and driving conditions and my automatic emergency braking engaged. I was on cruise control with no one in front of me for approximately half a mile. There were cars behind me, so I had to swerve into another lane to avoid being rear ended. There was a sequence of beeps. If there were warning lights or messages, I was too busy dodging to see them. There may have been a squiggly line that came up, but I am unsure.

  • 10/15/2025· VEHICLE SPEED CONTROL,ENGINE

    The contact owns a 2023 Hyundai Tucson. The contact stated that while driving at approximately 5 MPH in a parking lot and slowing down to park the vehicle, the vehicle independently accelerated. The contact depressed the brake pedal with force and stopped the vehicle, and was able to shift to park(P). The contact stated that the RPM revved up to 8,000 RPM, and the contact turned off the vehicle. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer, and the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 19,241.

  • 10/15/2023· FUEL/PROPULSION SYSTEM

    PEDAL ACCELERATOR NOT WORKED

  • 10/14/2024· FUEL/PROPULSION SYSTEM

    This vehicle has been taken in on four separate occasions now to have know faulty fuel injectors replaced. All dealer service people acknowledge this is a know defect, all tow truck drivers have also confirmed the same, as well as thousands of people online. Huandai has not issued a recall. When the injectors go out, the car dies and will not accelerate and then leaves me stranded on the side of the road. This happens with little to no warning so is extremely dangerous. Do people have to die to make this a safety recall?

  • 10/10/2024· FUEL/PROPULSION SYSTEM

    I purchased the car in December of 2022 and within the first few months, it would shut down on the interstate. After a few minutes, it would crank back up and be fine. I immediately took it to the dealership (authorized Hyundai dealer) and they could not find an issue. A couple months later, it did it again. Again, I took it to the dealer, they didn't find anything, and I took it home. After a year, it stopped and would not start back up for a long time. I was stranded at a gas station for over an hour. I finally got it to crank, took it in, and they said they fixed a faulty fuel injector. Now it's October 2024 and it is back at the dealer because last week it left me stranded on the side of the interstate at night for a few hours. Again, they are replacing 2 fuel injectors.

  • 10/06/2023· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

    Vehicle randomly keeps accelerating past the set speed when cruise control is set. Problem was first noticed in March. Have a video of the cruise set at 69 mph and the vehicle continued to accelerate to 87 mph before I disengaged it. Vehicle has been to two different Hyundai dealers for the issue but were unable to duplicate or find the issue. One moth ago were on a road trip and the cruise would accelerate to 8-10mph over the set speed on the cruise control especially after cresting a hill ,then the adaptive cruise control would brake hard when approaching another vehicle. 0

  • 10/04/2023· ELECTRICAL SYSTEM

    When I push the brake and push start button at the same time to start the vehicle, it will appear as if it is fully started. It is not until I put the vehicle in reverse that I notice the vehicle is not fully started. This happens on cold or hot starts and anytime of the day sometimes multiple times a day. The battery, malfunction indicator light, immobilizer, and engine oil pressure lights/lamps are on.The service department advisor did say my vehicle replicated but the vehicle was not hooked up to reader at the time. After that no service technician has been able to reproduce the problem. The vehicle has been to the dealership on 3 different occasions and I have provided them with a video.

  • 09/27/2023· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

    I was driving on the highway at 60/70 mph and there was nothing in front of my car. The brakes went on for a second stopping the car abruptly and I swerved. This happened once more. It then happened another time on a turn as I tried to regain control of the car it swerved from side to side and almost got into an accident or spun out.

  • 09/26/2023· FORWARD COLLISION AVOIDANCE

    The contact owns a 2023 Hyundai Tucson. The contact stated while driving at 55 MPH with the cruise control activated, the Forward Collision Avoidance Warning system activated, and the vehicle inadvertently applied the automatic braking before releasing. The contact stated no other vehicles or objects were nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.

  • 09/25/2023· POWER TRAIN

    The contact owns a 2023 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  • 09/20/2023· SERVICE BRAKES, AIR,ENGINE,FORWARD COLLISION AVOIDANCE

    The contact owns a 2023 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the ABS, check engine, low oil pressure, and Forward Collision Avoidance warning lights illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,200.

  • 09/16/2025· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

    My 2023 Hyundai Tuscon has 36000 miles. Started running rough with a slight noise. First noticed on Wed [XXX]. On Thursday [XXX] I went to start my car and it stalled. Finally after letting it sit a few minutes it started but only to have the SGI light flash yellow and stay yellow for the remainder of the drive. That day I made an appt at my local Hyundai Dealership in Brandon Florida. They kept my car. Fast forward, Monday September 15th I was notified that the car had lost a significant amount of oil. Car was inspected and free of any leaks. Tech stated because of the low oil & oil pressure the battery life was significantly impacted. I would need an oil change & new battery. Upon arriving back I came across an article stating that excessive oil consumption is common among these vehicles and the dealer wasn't even going to notify me of this issue. They were not honest and I want to file a formal complaint knowing that this is well known issue. I feel unsafe driving my children around and am upset that a recall has not been issued to fix this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 09/15/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

    When driving the car and stopping at red lights, stop signs, or any other stops in traffic on roads and expressways, the car engine randomly dies and cannot restart between 3 and 10 mins. There is no warning when this is about to happen – the car engine simply dies and dashboard lights come on. There is no response from the car after shifting in Neutral or Park by pressing the start button with foot on brake. After some amount of time, the car will start. There is no warning before this is going to happen. The dealer (Patrick Hyundai) has inspected the car three times and has not been able to reproduce the problem as this happens randomly. They told me on my third visit to not bring the car back as they don't know what the problem is. The first time this happened was 4 months after I owned the car and has happened in excess of 6 times I now fear for my life when I drive this car. I was almost hit twice. I was stopped on a busy main street at a red light when the light turned green and all cars drove away and the truck approaching me assumed I would drive also but couldn’t because the car was stalled in the middle of the road. The truck veered away as last second to avoid my stationary car. The 2nd time was on expressway during traffic when stop and go driving was occurring and my car engine died again. As in previous case, vehicle behind me anticipated I would move forward like other cars but couldn’t and stopped inches from back bumper.

  • 09/13/2023· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

    I was driving at normal speed and all of a sudden the vehicle accelerated to a high speed. Took to dealer with all the other issues and they could not create the problem. They are trying to blame it on me for have two sets of mats. Also navigation unit is not the correct unit in car. When I apply the brake to stop it seems as if the frame is creaking.

  • 09/12/2024· ELECTRICAL SYSTEM

    The horn stopped working. I’m told by Hyundai service technician this is fairly common issue due to the location of the horns they are susceptible to “shorting out”

  • 09/11/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    The contact owns a 2023 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed while merging onto a highway, but the vehicle lost forward momentum. The contact stated that the message "Limited to 20 MPH" was displayed on the instrument cluster. The contact depressed the accelerator pedal, and the vehicle failed to respond as needed. The contact stated that the engine was not revving. The contact pulled off the highway and into a parking lot. The contact turned the vehicle off and on, and normal driving was resumed. The contact stated that the failure was intermittent and was occurring while accelerating. Additionally, the contact stated that upon starting the vehicle in the morning, the vehicle would jump forward while still in park (P). Additionally, the contact stated that the horn had stopped functioning after the last loss of forward momentum but had returned to normal function a few days later. The vehicle was taken to a local dealer, however, the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,500.

  • 09/07/2025· STEERING

    On [XXX], while driving a 2023 Hyundai TUCSON SEL, the steering wheel suddenly and completely detached from the steering column and ended up in the driver's lap. This sudden and absolute loss of steering control is a catastrophic failure of a primary safety system that placed the driver's life and potentially the lives of others in immediate and extreme peril. It was only due to sheer luck that the vehicle was brought to a stop without an accident or injury. Following the incident, due to fear and anxiety, the driver is now in treatment and has been unable to work. The vehicle was transported to Ron Marhofer Hyundai on the same day. The following day, the driver was met with a profound lack of respect and professionalism from the service advisor, Declan McCready. The driver and her mother were implicitly told they did not know what they were talking about and were treated with a profound lack of respect. The service advisor initially asserted there was no warranty coverage for the issue and that it would cost nearly $500.00 to fix. He also claimed his entire shop of mechanics looked at the car and found nothing was broken. However, the very next day, the dealership abruptly reversed their diagnosis and instructed the driver to get a rental car, stating they would now be fixing the vehicle under warranty. The repair order confirms the technician's findings: "verified concern steering column separated stopped bracket bent and separated replaced column housing operating normal". The vehicle had 14,479 miles at the time of the failure. There were no prior warnings or symptoms before the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 08/29/2024· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

    Attempted to make right turn onto busy road. Tried to accelerate to move with the traffic, when the car would not go any faster then 20MPH. Could hear cars braking behind me. Pulled over to the side. Message appeared on speedometer, " Limit 20MPH" with green Speedometer. Shut the car off tried to find problem in the manual. Didnt find anything. Turned car back on, it ran normal. Took it to Hyundai, Fort Myers, Appointment, on 08/28/24. They diagnosed it as : "driver assist speed setting was turned on inside settings. Turned off setting, performed a DTC code scanning with no dtcs in any system. Attached stui photos, performed a 2 mile test drive with no further issues". I can only hope that the problem is solved. I do not recall turning on anything like, and wouldn't know how to, but I guess it is possible. Wanted to notify the NHTSA, in case there are other owners experiencing the same issue. Thank you for concern

  • 08/29/2023· UNKNOWN OR OTHER

    Trunk door opens by itself. This has happened after exiting vehicle at least 3 times when vehicle is parked. Has not happened while moving

  • 08/27/2026· SUSPENSION

    The right rear shock absorber failed and was replaced under warranty at approximately 22,000 miles. The car was making noise, the shock was leaking, and not working properly. The dealer admitted to problems with rear shock absorbers failing at low mileage on Hyundai Tucson Hybrid SUVs 2022 through 2025 Tucson Hybrids. The left and right rear shock absorbers are the same part number so we now expect the left side to fail but the dealer will not replace the left until it fails.

  • 08/21/2024· UNKNOWN OR OTHER

    Horn stopped working even the fuse is fine still horn not working . Not panic alarm sound either.

  • 08/13/2025· UNKNOWN OR OTHERCrash

    UNKNOWN - was parking in a spot and car accelerated uncommanded, stepped on the brakes and car did not stop. It stopped with parking sign cement post.

  • 08/07/2026· FORWARD COLLISION AVOIDANCE

    While backing out of driveway, with parked vehicle along side and one moving vehicle in the road, I was applying the break and the Emergency Stop feature activated. My speed was 2-3 MPH and slowing.

  • 08/07/2026· ELECTRICAL SYSTEM

    Under Hyundai Recall 290, the dealership permanently removed the functional trailer light wiring harness and replaced it with a nonfunctional rubber dust cap. A Hyundai case manager informed me that a replacement harness is "in development," but official NHTSA remedy filings show the cap is the final remedy, resulting in the permanent loss of a factory feature I paid for. The removal of towing functionality without a clear timeline for a safe replacement parts remedy constitutes a failure to properly correct the vehicle defect.

  • 08/07/2026· FORWARD COLLISION AVOIDANCE

    Emergency Brake applied while driving. Had been driving with vehicle in front, on each side and one at rear with issues and all of sudden the emergency brake was applied causing the vehicle in back to get very close to my car. This is has happened multiple times and reported to dealership multiple times. This was the second occurence on this day.

  • 08/07/2024· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

    2023 Tuscon Limited Gas - Multiple instances on Vehicle Forward collision warning system activating with alarms noted but no activation of emergency braking while sitting at stop light with cars in front and back that are not moving. Radio system going to show surround view and in some cases only front view even though at stop light. Biggest issue this weekend while taking a curve while merging onto another freeway the emergency braking system activated for no reason. First time occurrence. No one beside me or in front of me for some distance but did have someone behind me. It was a quick activation of the brakes and then release, I would say 1-2 second engagement. If had been longer and brought me to stop would of been an accident. I am taking the car to Westlake Hyundai to investigate this week and will report. Also having dealer investigate premature driver seat excessive wear. Car has 15.5K miles on it. I am concerned as this car is exhibiting same issues that my wife's 2018 Tuscon had that ended-up being successfully lemon lawed. I am also seeing way to many similar complaints and Hyundai needs to figure out what is going on with their emergency front collision sensing system and issue a fix or recall.

  • 08/07/2024· POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCECrash

    On [XXX] around [XXX] PM two Barnes County Sheriff’s Deputies responded to a Reckless Driving Complaint. The Reckless Driving Complaint started on [XXX] and later crashed around [XXX] near [XXX]. Barnes County Sheriff Randy McClaflin said the reporting person, a [XXX] female, was also the driver of the reckless vehicle, a 2023 white Hyundai Tucson. of Fargo contacted the Barnes County Dispatch Center and reported her gas pedal was stuck and the vehicle she was driving was traveling at speeds of over 90 miles per hour. made multiple attempts to shut the vehicle off, place it in neutral/park and brake however, those attempts failed. One Barnes County Sheriff’s Deputy was able to position his patrol vehicle in front of vehicle while the other Barnes County Sheriff’s Deputy was able to position her patrol vehicle behind Both Deputies communicated with through a Barnes County Dispatcher while they attempted to disable vehicle. At one-point was able to slow her vehicle enough that she decided she could enter the median and use the cable barriers to stop the runaway vehicle before it struck a slow-moving vehicle ahead of the lead Deputy. entered the median and struck the cable barrier with the side of her vehicle. The vehicle became disabled. was uninjured and was taken to Mercy Hospital by Sheriff’s Deputies. The North Dakota Highway Patrol will be investigating the crash. Sheriff McClaflin said kept as calm as can be expected and due to her quick thinking, she was able to avoid causing any injuries to others on the roadway. Sheriff McClaflin would also like to remind everyone to please watch for emergency lighting while traveling on roadways INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 08/06/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

    This is copy and pasted from your site. Hyundai does not have a recall ready, so I am filing a complaint. Is this the correct action? THE TRANSMISSION ELECTRIC OIL PUMP FOR THE IDLE STOP & GO SYSTEM (ISG) IN THE SUBJECT VEHICLES MIGHT HAVE BEEN ASSEMBLED WITH PRINTED CIRCUIT BOARDS (PCB) THAT WERE DAMAGED DURING MANUFACTURING BY THE OIL PUMP CONTROLLER SUPPLIER. A DAMAGED CAPACITOR ON THE PUMP CONTROLLER PCB COULD IMPACT ELECTRICAL OPERATION LEADING TO HEAT DAMAGE TO THE ELECTRIC OIL PUMP CIRCUIT BOARD, CONNECTOR, AND WIRING HARNESS. THE HEAT DAMAGE AT THE PUMP INCREASES THE RISK OF A VEHICLE FIRE IN ADDITION TO A POTENTIAL CONTROLLER AREA NETWORK (CAN) COMMUNICATION DISRUPTION FOR MULTIPLE ONBOARD CONTROLLERS. Thanks for your time.