2023 GMC Sierra 1500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2025· STRUCTURE

  While driving down the highway the top part of the front of the grill flew off bounced over top of my vehicle and landed on the ground in the highway where the car behind me then ran it over and it blew into the median. I notified my local GMC dealer who said there is no active recall. Filed a complaint with GMC as this is a known issue and has already been recalled on the 2022 model. They reviewed and denied my claim at this time. It is a known manufacturer issue and creates a highway hazard if they continue to blow off and possibly hit or injure athers

• 12/30/2025· POWER TRAIN,UNKNOWN OR OTHER

  Tailgate can open by switch located at storage area in console. It can be easily bumped then tailgate will o pen without driver receiving a warning light or dashboard message. If this occurs, and it did with this vehicle, any cargo could potentially fall out causing accident to vehicles following. Additionally, the powertrain (transmission) is a known problem for failure. If such a failure occurs the rear wheels can lock up causing accidents/injury to driver and others. NOTE- this has not happened to this vehicle yet but does cause concern for it happening and GM not doing a recall.

• 12/30/2025· STRUCTURE

  Upper grill trim panel broke off while on highway and went flying over the truck while at highway speeds. Same issue as existing recall for the 2022 model.

• 12/28/2025· ENGINE

  Cylinder failed right after I had the 6.2 engine recalled. Failed on a 1200 mile daily trip through winter conditions in Utah.

• 12/26/2025· FUEL/PROPULSION SYSTEM

  Vehicle stalled out, lost power, left me stranded on side of road. No warning, check engine lights or any other inclination prior. Turn out to be fuel pump control module.

• 12/26/2024· FUEL/PROPULSION SYSTEM

  When driving leaving my home and about 2 miles in operation the truck lost power. Not realizing quite what was happening looking at the instrument panel I noticed a drop in RPM and speed. There were no other indicators of problems and The check engine light didn't come on. Instinctively i pushed the accelerator down with no response. Now realizing that the truck was having problems I tried to get off the road. The area of malfunction was not a good place to stop and did the best I could, the truck half out of the traffic lane. In trying to restart the truck which turned over but would not restart. I felt it was acting like it ran out of fuel, checking the fuel gage which indicated 3/4 tank. The truck was towed to the dealership. During the intake conversion the employee stated " it's probably the fuel control module " which I thought was odd at the time with no one even looking at the truck. Finally results was the fuel control module. I am thinking back on how the truck abruptly came to the stop that I was not in a center lane of a busy highway. In my research I have noticed that there seems to be an updated part number and replacement for this OEM fuel module. I did order a spare to have just in case this happens again. Few things I find interesting is that the dealer knew what the problem was during intake, had one on the shelf and replaced it and had me going the next day. This incident i surely wouldn't want to happen to my wife, anyone on a busy highway or other unsafe situation that the engine needs to in operation.

• 12/26/2024· ENGINE

  The contact owns a 2023 GMC Sierra 1500. The contact stated the vehicle was consuming excessive oil consumption. The contact mentioned that the vehicle was consuming oil every 2,000 miles. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the vehicle was consuming oil at a regular timeframe. The manufacturer advised the contact to have an oil consumption test. The failure mileage was 21,000.

• 12/23/2025· STRUCTURE,UNKNOWN OR OTHER

  The grille deflector suddenly detached from the truck and flew off into traffic. It narrowly missed the vehicle behind me and could have caused a serious accident or injury. There was no prior warning or impact that would explain the failure.

• 12/17/2024· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2023 GMC Sierra 1500. The contact stated upon attempting to start the vehicle remotely, the lights illuminated; however, the engine failed to turn over. The contact stated that upon pressing the Push to Start button, the message "Service Braking System" and other braking system messages, and message that the "Top Speed 43 MPH" were displayed. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle experienced reduced braking while driving at various speeds. The vehicle was taken to the dealer where an unknown software update was performed; however, the failure recurred. The contact stated that the failure occurred intermittently. The vehicle was taken back to the dealer, where a service representative scanned the vehicle and informed the contact that diagnostic trouble codes were retrieved; however, the dealer later informed the contact that the failure could not be replicated. The contact used a scanner to scan the vehicle and retrieved diagnostic trouble codes. The manufacturer was notified of the failure and a case was opened. The manufacturer later informed the contact that they could not assist because the dealer stated that the failure could not be replicated. The failure mileage was unknown.

• 12/17/2024· EXTERIOR LIGHTING

  The reverse lights are too dim to provide sufficient viewing of the rear of the truck when it is dark outside and there is no other lighting. Almost nothing can be seen from the rearview or sideview mirrors, and the backup camera is rendered useless. GM changed the design of the taillights such that they are now sealed, which means owners cannot upgrade the reverse lights with stronger LEDs any longer. This lack of lighting is more than an inconvenience; it is a safety issue. This is a known issue and GM is well aware of it. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/14/2024· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  The issues with my vehicle began when the radio intermittently cut off or froze. Despite several attempts by the dealer to resolve the problem, they were unsuccessful. Early on, various electrical components failed to load or perform correctly, with the dealer attributing this to software updates. Currently, when the radio cuts off or freezes, I experience additional problems: the headlights randomly flash between dim and bright, the heads-up display fails to load or shows incomplete information, the collision detection activates with no objects around, and dynamic cruise control becomes unreliable or fails to engage. The wipers operate randomly, and the vehicle stalls when the auto start/stop feature is engaged. Random warning lights appear on the dash, and each day brings new, different issues. A new symptom involves the vehicle not recognizing the keys are inside, causing it to shut off and lock me inside. This recently happened while I was driving at low speed in a parking lot, which poses a serious safety risk. On the interstate, safety issues are more concerning: headlights flashing on and off, dynamic cruise control failing, BLIS and collision control activating unexpectedly, and the vehicle locking me inside with keys in the truck. My children are scared to ride in the vehicle due to these issues. The dealer claims they cannot replicate the problems, despite videos I’ve provided showing malfunctions. They acknowledge the issues but blame them on software updates. Multiple updates have been applied, but the problems continue and are becoming more frequent, affecting more systems. The vehicle is under warranty, but as of December 13, 2024, the dealer has refused to service it. After the dealer completed some work, an independent inspection confirmed the issues persist. Warning messages and malfunctioning lamps have been captured on video. Problem has been reported from first service approximately 6/2023 as radio malfunction / electrical issues

• 12/13/2024· ENGINE

  Coolant control valve malfunction Vehicle placed into limp mode while driving with no way to reset. Vehicle taken to dealer and issued verified with part ordered. Multiple dash warning lights and several different limp modes activated prior to vehicle needing to be stopped

• 12/11/2024· ENGINE

  Failing coolant control valve causing reduced acceleration warning and engine overheating. Replacement parts unavailable from GM. Vehicle has been at dealership for a month and showing symptoms sporadically since the first few thousand miles getting increasingly worse over time. Reduced acceleration caus d many unsafe incidences when on the highway.

• 12/05/2024· SERVICE BRAKES

  While driving on the highway a message came up stating Brake System Failure, top speed 62 mph. It also came up with other error messages, like service traction control. I completely lost any braking capability and had to let it slow down & pull off to the side of the highway. I shutoff the vehicle and then restarted it & everything seemed fine. I took it to the dealership right away, where they said it had about 20 communication codes across different systems. After 3 days of them having it, they have no idea what is going on. They are now test driving my truck to see if they can get it to happen again (which could kill someone if it does happen again).

• 12/04/2024· ENGINE

  Coolant control valve has failed. Part is back ordered and availability unknown. Truck goes into reduced power mode which makes merging into traffic unsafe.

• 12/04/2024· ENGINE

  Coolant control valve failure. The 3.0 Duramax Diesel engine coolant control valve is known for failure. The part is not available and it has no availability time frame from GM. Vehicle goes into reduced acceleration mode hindering driver from being able yo accelerate safely in traffic.

• 12/04/2023· STRUCTURE

  Tailgate opens by itself, a know issue by GM and Sierra drivers. Mine was damaged by opening and banging against my travel trailer. I have been talking with GM about this since September. Today a different department told me they require up to 30 days to investigate and if I pay for the repairs myself they will cancel the investigation. Objects flying out of my pickup bed could damage my vehicle, my camper and others on the road.

• 12/03/2024· FUEL/PROPULSION SYSTEM

  Engine stops running due to a known problem with GM's Fuel Pump Control Module. The unexpected shutting off of the engine poses a serious risk to passengers and other vehicles while operation on all roads. There are numerous vehicles in the service centers of all GM dealerships with the exact same failed part. The three month backlog on receiving parts is indicative that GM knows about this problem and has not issued recalls.

• 12/03/2023· UNKNOWN OR OTHER

  Purchased our truck 3 weeks ago. Driving this morning heard a loud pop then a min a second pop sounded like gun shot. The rear window both sides shattered. We have the rear defrost on. This is a horrible hazard.

• 12/03/2023· POWER TRAIN,SERVICE BRAKES

  The truck jolts forward when approaching a complete stop. I have to prepare for it as I decelerate 10mph to 5mph to complete stop.

• 12/03/2023· VISIBILITY/WIPER,LANE DEPARTURE

  Front blind spot visibility is dangerous and GMC does not provide a forward facing camera standard. Blind spot warning also not standard and visibility is subpar.

• 12/02/2025· ELECTRICAL SYSTEM

  The Telemetry/OnStar unit stopped working on my 2023 GMC Sierra 1500 Denali. This renders the OnStar unit unusable for both data and calling OnStar. In the event of an accident, the driver could not call OnStar for help and OnStar would not get an automatic notification that there had been a crash with the vehicle's location. The failure of the unit has also caused a code indicating Low Brake System Voltage. I know that is not the case in my vehicle at this time, but if the brake system does start to fail, there is no way to know if the code is real or just a result of the Telematics system failing. This failure occurred shortly after an Over-The-Air software update GMC sent out. I have seen numerous reports of people with the exact same year and model having the same issue. The unit worked fine for 2.5 years and after the software update, it was bricked. GM wants in the neighborhood of $1,000 to replace and install the unit but they are on backorder with ETA's 3 or 4 months out. They are also coded with the VIN so there is no other option than to go to the dealership for repair. The part cannot be ordered from an aftermarket manufacturer or from GM's official parts website, local dealership only. In order to get this important safety feature working again, the only option is to go have it fixed at the dealership, which charges $200/hr in labor on top of the $500 part needed. The 3-4 month backorder should be enough evidence that GMC has had a widespread failure of these units. GMC basically broke the Telemetry/Onstar units with a software update and wants it's customers to pay for their mistake. If this is not considered an important enough of a safety feature for NHTSA to do an investigation on, this matter should be investigated as an illegal business practice with the FTC or Department of Justice. GM has effectively created a problem (through the software update) that only they can fix and then charging customers whose warranty has expired.

• 11/26/2024· UNKNOWN OR OTHER

  This vehicle has an electronic tailgate release mechanism. This is the 1/2 ton version of GMC ‘s pickup. The tailgate releases randomly and opens, generally while driving down the highway. I have dump the contents of the truck bed on the road immediately in front of vehicles which are behind me, causing serious handling and collision issues for the trailing vehicles. No accidents have occurred yet. When I have called the GMC dealer, they inform me that the electronic tailgate release mechanism HAS BEEN RECALLED ON OTHER GMC TRUCKS for this EXACT reason but NOT for my model. While they will repair the device if they can get it to fail in the shop(which it wont), they will NOT replace it under warranty because it has not been recalled. How can this be?? It is clearly a recall issue and should be included in the recall program.

• 11/24/2025· EXTERIOR LIGHTING,VISIBILITY/WIPER

  While driving in the rain, the windshield wipers were on the highest intermittent setting and the high beam headlights were also on, automatic highbeams were not. The high beam lights dimmed to low, and the windshield wipers stopped in the middle of the windshield in the middle of navigating a sharp right hand turn at 35mph. The wipers stopped for approximately 30 seconds and then resumed operation. When the wipers resumed operation, the headlights also turned back on high with no input from the driver.

• 11/18/2024· STRUCTURE

  My 2023 Sierra has an issue with the tailgate opening at any given time while in park. The dealer denied such issue until I noted a GM recall on the tailgate switch becoming contaminated with water. My issue is the amount of items, such as tools, half full plastic gas cans, shovel, etc, that I have lost out the rear of my vehicle endangering other motorists. My tailgate has become damaged, mostly paint damage, however I am more concerned about the public's safety and other GM trucks with the same growing issue. It was not until my dead battery (in a 2023 vehicle) caused me to discover the tailgate issue was connected to the short in the release switch. I also have a tonneau cover so I cannot see the tailgate and the truck gives no indication of the tailgate being down. This problem began within a few months after purchase.

• 11/18/2024· STRUCTURE

  UNKNOWN. While I was driving down the interstate going 75MPH the top part of my grill flew off cracking my wondshield. I pulled over and pick it up and all the plastic welded factory clips broke off. This is a seriously dangerous issue that should be recalled and covered by GMC

• 11/10/2024· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

  I have been trying since day one of my brand new 2023 Sierra Denali pickup truck hence I spent a $100 K plus OEM accessories at the dealer ! This complaint is in reference to the safety part of the brake trailing that disconnect and lose light and brakes ! I have Spent insane times at the dealers and have complained to the GMC Executive offices with Nothing but excuses and Absolutely Zero Help from GMC Cooperate but continue to go make appointments at the dealers ! This is Safety complaint and they are not taking this seriously at all ! There is defiantly a ongoing issue with either the computer onboard or the trailer Module ! I am not a engineer but again this is a safety Issue that needs to be looked at ASAP ! I do not feel safe driving the truck !

• 11/08/2025· ENGINE

  I own a 2023 GMC Sierra 1500 (Black Widow Edition). The Truck has only 23000 miles on it. I experienced an Idle engine warning mid driving, and oil hot warning. It did Shutdown the engine of the vehicle and as I was trying to merge safely to the right lane and right side of the way the steering became very hard which put me and 3 of my employees in danger. After parking safely, I did call onstar and they ended up towing the truck while we waited for hours in the dark and cold temperature to get a ride. State police and Mdot did not show up even though we called them multiple times. This was a nightmare.

• 11/08/2025· STRUCTURE

  Upper grill molding trim/bezel flew off truck. Part was recovered and clips look to have broken off. Plastic clips look to be insufficient and will break over time. Active recall for 2022 model vehicles only , needs to be expanded to 2023 or possibly further out.

• 11/08/2024· ELECTRICAL SYSTEM

  The contact owns a 2023 GMC Sierra 1500. The contact stated while driving 65 MPH with the cruise control engaged, the instrument cluster was blinking and then went black. The contact stated that the failure was intermittent but had become a recurring failure. The contact also heard a chirping sound when the instrument cluster went black. The contact had taken the vehicle to a dealer and was informed that there were no failures with the electrical system. The contact was unsure if a diagnostic test had been performed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 56,000.

• 11/07/2025· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  ECM - Engine System code P0700 and TCM - Transmission System code U0073. The truck went in to first gear and wouldn't go over 5 MPH on the highway. The dealer is saying it can't be replicated but it's happened multiple times to the vehicle in the past week. The truck was taken to the dealership and inspected but they claim nothing is wrong. The check engine light came on as well as the aforementioned codes.

• 11/07/2024· ENGINE

  While driving my 2023 GMC Sierra 1500 Denali, 6.2-liter engine on the highway, the engine seized at 22,000 miles. GMC has been working on my truck since 9/7/24 and still no truck. The end state is, I was told by the Service Department that there is a design flaw with the 6.2-liter engine (something with the intakes valves being too large, resulting in the valve bending seizing the engine). I was also told, this dealer had two other trucks there now with the same seized engine. Their plan is to install a new engine with the same design flaw with the hopes it does not happen again. This was an extremely unsafe condition as I was travelling at 65 miles per hour on the highway when the engine seized, luckily, I was able to coast to a large shoulder after almost getting into an accident when it seized going uphill.

• 11/06/2025· ENGINE,FUEL/PROPULSION SYSTEM

  While stopped at traffic signal, vehicle suddenly stops running. Restarted vehicle and had to feather the throttle to keep it running. Engine began to run normally so I continued driving. When I reached approximately 35 mph, a loud rattling noise started and experienced a severe loss of power. Fortunately I was able to safely get out of the traffic lanes to the side of the roadway. I inspected the vehicle, no oil leaks, no coolant or transmission leaks. No warning indicators on the dash. Oil pressure normal. Temperature normal. I limped the vehicle home to be towed to dealer. Approximately 2 months ago this vehicle passed the recall inspection and had the recommended oil change. There was a previous warranty repair performed on a stuck exhaust valve in the #8 cylinder. The vehicle was also brought in to the dealer for suddenly cutting off while driving approximately 50 mph. Again I was able to pull off safely. The vehicle then started normally and I proceeded to drive. The dealer inspected the vehicle and could not replicate the issue, and found no electrical or mechanical trouble codes. There were absolutely no warning indications prior to each of these events.

• 10/30/2024· UNKNOWN OR OTHER

  The radiator began leaking due to the fact it was falling out of the vehicle. The bolts holding it in became loose and just fell out. No lights or warnings were displayed on the dash to announce an issue was occurring even though the fluid levels had clearly dropped.

• 10/27/2025· STRUCTURE

  Molding between top of grill and hood came off while traveling on highway and struck windshield and broke it.

• 10/23/2024· LATCHES/LOCKS/LINKAGES

  The contact owns a 2023 GMC Sierra 1500 equipped with a Roll-N-Lock tonneau cover. The contact stated that the tonneau cover failed to lock and latch securely since the vehicle was purchased brand new. The vehicle was taken to the dealer, where unknown repairs were performed; however, the failure persisted. Additionally, the contact stated that the latching part of the tonneau cover was missing an inch-long piece. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

• 10/16/2025· ENGINE AND ENGINE COOLING

  See attached document for complaint.

• 10/13/2025· UNKNOWN OR OTHER

  OnStar module in-operable, bought the vehicle expecting the system to work as it is another safety feature in case of an accident. Technical support will not continue to respond when contacted. Will not assist with any technical support to diagnose issue.

• 10/09/2024· STEERING

  While at highways speeds, the steering will not return to center while going/coming out of a curve. It acts as if the power steering system is failing or low on fluid but that is not the case. I’m aware of a current recall with the Sierra but my VIN does not fall into the recall. The recall is for a software fix. GMC will not look into without charging me. This is a safety issue while driving. It holds the steering wheel in the turning position and I have to pull it to center.

• 10/08/2024· STRUCTURE

  Tailgate dropped while driving on the freeway. I was towing a utility trailer at the rime and the Tailgate hit the hitch area and scratched the Tailgate. It also dropped when not towing anything. I am leary to haul anything in the back of my truck

• 10/07/2025· STRUCTURE

  The top of front grille broke off at 70 mph, struck the windshield then the fixed antenna on top of the truck then into traffic behind me all doing 70+ MPH across a one mile long 2 lane bridge with no place to avoid the debris. The failed part endangered myself, my family and anyone traveling behind us. No one has seen the remnants of the event/ issue but The part was approximately 2ft long and 8 inches wide. The truck has a top piece that sits between the hood and the top of the grille. The part is gone but one can see the broken clips and flimsy plastic. The previous year model of the truck had a recall opened earlier this year for the same problem but not my truck. Multiple forums online report the same event as mine occurring on multiple model years.

• 10/01/2025· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  OTA update GM N25-250380 caused significant problems. Blinker tone and other safety tones are erratic. Infotainment system is erratic. Constant reboots while driving causing distractions. Camera screens will freeze on screen while driving down interstate. It may be affecting other systems as well since everything is erratic and buggy now.

• 09/30/2025· ENGINE

  The check engine light is illuminated. Diagnostic information from the OnStar system indicates a fault within the engine cooling system. The engine cooling fan remains engaged continuously, suggesting a possible malfunction with the cooling system components or related sensors.

• 09/29/2025· POWER TRAIN,WHEELS

  At 12,018 miles on my 2024 gmc sierra 1500 I experienced a rear wheel lock up. I have 4wheel drive capability but I had the truck in rear wheel drive only. Thankfully I was not going fast at the time. I was going between 35-45 mph when experiencing the lock up. As I was going down a straight away, I experienced a rear wheel lock up of my 10L80 transmission. My tires were squealing like crazy. I pulled off onto the side of the road. After shifting to reverse and then park and then drive the problem corrected itself. When I brought it into the dealership, they could not find anything wrong with it. Additionally my trucks software was up to date and not lacking any updates. I don’t drive this truck very far and only drive about 150 miles a week. A rear wheel lock up of this magnitude at this low of miles is concerning. I’m not rough on the truck by any means. It’s more so a family vehicle than a hauler. I have got the truck serviced 3 times since I bought it for regular maintenance so that’s not an issue either. There were no warning indicators that this problem was occurring when I experienced the rear wheel lock up. This could have resulted in a collision with vehicles around me if I had not been aware of what was occurring.

• 09/29/2025· POWER TRAIN

  On 9/27 the engine light went on and message transmission May not shift

• 09/26/2025· UNKNOWN OR OTHER

  The Onstar system and Wifi connectivity stopped working over a week ago. The vehicle is less than two-years old, but it had three recalls which we took it in for this past week. We were told by the GMC dealership that one of the recalls would correct the problem with the Onstar and Wifi connectivity. However, it did not and now we are being told that the Onstar module needs to be replaced, and the dealer says it isn't under warranty. GMC has tied the warranty of the Onstar module to the miles instead of the time in-service. Many other customers are experiencing the same issue. GM markets Onstar as one of their safety features and as such repairs should be covered by the manufacturer.

• 09/24/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V27400 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and initially confirmed that parts were not yet available. The contact received notification that the parts for the recall repair were available. Upon arrival to the dealer, the contact was informed that the recall repair would be an oil change with thicker, higher viscosity oil. The contact expressed concerns that the failure might occur because the engine was not replaced. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

• 09/24/2025· UNKNOWN OR OTHER,ENGINE

  In the past few months this truck has been worked on twice. First was the valve body and now it is the coolant control valve. These things have caused my truck to completely slow down or shut down without warning.

• 09/22/2025· SERVICE BRAKES

  This has now happened 4 times and I'm taking the truck to the dealership to figure out what the issue is. At high speeds, 65 to 75 mph, on the freeway, the rear brakes suddenly lock up for no apparent reason. Extremely dangerous for myself and surrounding vehicles, especially behind me. The most recent incident pretty much gave me whiplash because it's unexpected with no warnings whatsoever. The freeway was clear, with light traffic. I was almost rear ended because the vehicle behind me had no reason to believe the my vehicle was going to suddenly come to an abrupt stop. I looked up any known similar issues for the 2023 model, and found that there GMC did a recall for similar issues on the up to 2022 models, but that the issue had been resolved. Obviously it hasn't.

• 09/19/2025· ENGINE

  On August 17, 2025 while traveling north on the Garden State Parkway in New Jersey, my vehicle suffered a catastrophic engine failure without warning. Fortunately, I was able to get off the roadway without incident. This is the SECOND time this has occurred in the past 4 months. (1st NHTSA Complaint 04/18/2025 #11655375) This second engine failure occurred with less than 6000 miles, and only about 3 months of driving. As of this report, the vehicle has not been repaired.