2023 Ford Transit High Roof 15 Pass

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/21/2023· BACK OVER PREVENTION

  The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 12/20/2023· BACK OVER PREVENTION

  The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.

• 11/20/2024· STRUCTURE,SERVICE BRAKES

  August 2024: Vehicle started to grab/pull when breaking and turning to the right, especially around curves. This progressed to happening when the van weight shifted forward during breaking. Dealerships in Eugene, Oregon and Marin, CA confirmed this behavior is related to the wheel clearance. Dealership in Eugene confirmed damage to the wheel well liner. I was unable to get any support from Ford regarding a loaner or assistance getting my van home 900+ miles. September 2024: loaded excess weight into the rear of the van and drove slowly back to Southern California. For safety purposes, dealership advised “parking the van until Ford comes up with something.” I have been unable to use the van since, with no updates from Ford. There have been four recalls (the rear view camera is fixed) and at least one Customer Satisfaction service (software update for the transmission performed in Eugene). Van has less than 5,000 and was purchased in March 2024.

• 11/19/2023· ELECTRICAL SYSTEM

  I've been waiting on a van for 500 days from Ford Motor Company. They built the van with a recall and now aren't giving me a time when the repair will be completed.

• 11/14/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

  My cargo van has no rearward windows. It has front/rear/left/right exterior cameras which generate a simulated, 360-degree, overhead view on a monitor. The right camera functions about half of the time. Once it generated an all-orange view. Now it often generates an all-blue view. I know other Ford vehicles are subject to a recall for this software issue and Ford has (or is generating) a fix for the problem. The 2023 Transit is not part of that recall group, but it should be.

• 11/10/2025· BACK OVER PREVENTION

  The contact owns a 2023 Ford Transit. The contact stated that while attempting to reverse, the rearview 360° camera became inoperable. The contact stated that the rearview image was blank. The contact previously received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the accessory protocol interface module (APIM) had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000.

• 11/06/2023· FUEL SYSTEM, GASOLINE

  The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V071000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 10/03/2025· UNKNOWN OR OTHER

  The dealership has done everything within their power to address my camera failure, and I want to be absolutely clear: this is not a dealer issue. This is a Ford issue. There is an active safety recall on the camera system, yet Ford has failed to provide a true fix. Selling vehicles with a known safety defect, acknowledging it with a recall, and then leaving customers without a resolution is unacceptable and irresponsible. The cameras were a deciding factor in my purchase, and their ongoing failure directly compromises safety. A recall without a repair is nothing more than empty words. Ford must deliver a real solution immediately, not continue to stall while customers are left driving unsafe vehicles.

• 10/01/2025· BACK OVER PREVENTION

  The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available for the recall repair. The contact had not experienced a failure.

• 09/25/2024· UNKNOWN OR OTHER

  I am filing a complaint over the delays by Ford in fixing the following recalls. I am concerned over my safety and my families safety while driving the Ford Transit. Campaign/NHTSA# 24S21/24V226 Issue Date 2024-03-22 Campaign/NHTSA# 24S46/24V542 Issue Date 2024-07-23 Campaign/NHTSA# 24S48/24V591 Issue Date 2024-08-09

• 09/19/2024· POWER TRAIN

  The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V102000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 09/09/2025· ELECTRICAL SYSTEM

  This will be our second Balmar alternator that failed. The original alternator was replaced in March 2025 after the alternator basically melted. In April the new alternator was no longer charging the battery. It was finally serviced in July 2025. The dealership replaced a sensor and the recall to reduce the alternator output was performed. The recall was supposed to prevent the alternator from failing,however, two days later the alternator was no longer working. August 2025, the dealership has been discussing the issue with Winnebago and Balmar. September 2025 it was confirmed that the alternator needs to be replaced. This is a huge safety issue since the alternator will create a fire under the hood which was the case in our first incidence. This is also a continuos problem with the Winnebago Ekko’s and a solution should not be to keep replacing the alternator with the same exact make and model.

• 09/06/2024· POWER TRAIN,ENGINE

  Power train malfunction and loss of power in vehicle may cause accident due to sudden loss of speed. Vehicle makes noises and kicks when accelerating. Turbo doesn’t work properly and hesitates when engaging. The wrench light comes and goes off when turning the car back on. Vehicle often looses power while driving either due to the turbo or the power train. May cause accidents, we have had to pull over because of the power loss and for the pulling/kicking of the car.

• 08/28/2026· STEERING

  Loss of Power Steering

• 08/28/2026· STEERING

  Loss of Power Steering

• 08/25/2025· POWER TRAIN,ELECTRICAL SYSTEM

  The contact owns a 2023 Ford Transit. The contact stated that while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. The contact stated that the vehicle eventually accelerated after repeatedly depressing the accelerator pedal. There was no warning light illuminated during the failure. The vehicle was taken to a dealer, where a diagnostic test was performed; however, no cause for the failure was found. The contact was informed by the mechanic that the failure was likely related to the computer system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

• 08/21/2024· POWER TRAIN

  The contact owns a 2023 Ford Transit. The contact stated that while making tight left or right turns, the driver’s side rear wheel seized as if the brake pedal was depressed. The contact stated that the failure also occurred while driving approximately 75 MPH. The contact also heard an abnormal sound coming from the rear of the vehicle with an abnormal vibration in the steering wheel. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the differential needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V102000 (Power Train) however, the VIN was not included. The failure mileage was approximately 64,000.

• 08/18/2026· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

  The rearview/360-degree camera system on my 2023 Ford Transit 350 continues to fail, resulting in the rearview camera image and/or other camera views becoming unavailable. The vehicle is available for inspection upon request. This is a large passenger van with significant blind areas, and the loss of the rearview camera creates a serious safety concern when backing, parking, or maneuvering around pedestrians, children, vehicles, or other objects. When the system fails, I can place the vehicle in reverse and not have the rear camera image that I depend on to see the area immediately behind the vehicle. This is NOT the first occurrence. The vehicle has been taken to an authorized Ford dealer on three separate occasions related to the camera system. Multiple cameras have been replaced. The vehicle has also been subject to Ford safety recall repairs involving the rearview/360-degree camera system. Most importantly, the applicable recall repair was recently completed by an authorized Ford dealer, and the camera system is STILL failing after completion of the recall remedy. The same safety condition that resulted in the recall continues to occur. Ford and its authorized dealer have therefore had multiple opportunities to inspect and repair this vehicle, including replacement of camera components and completion of the safety recall, but the defect has not been permanently corrected. The failure can occur without adequate warning and results in the rearview/360-degree camera image becoming unavailable or otherwise malfunctioning. The problem has occurred repeatedly rather than as an isolated incident. I am filing this complaint because I am concerned that the recall remedy has not successfully corrected the safety defect on this vehicle. I am requesting that NHTSA document and investigate the continued failure of the rearview/360-degree camera system after Ford's recall remedy was performed, including whether the current recall remedy is adequate for affected Ford Tra

• 07/29/2023· STEERING,POWER TRAIN,SERVICE BRAKES

  All the dash warning lights come on. Parking limited braking. Pre collision assist not avail. Hill assist not avail. Turning hard mostly to the left the brakes are activating causing the vehicle to stop without depression the brakes. Also have to use half gas peddle to over come the brakes to get the van to move. All intermitant

• 07/11/2024· WHEELS

  I have been waiting for the Transit Trail tire rub recall fix to be announced and Ford is taking FOREVER. Pretty much all of us are building out our vans and this really throws a wrench (no pun intended) into things. Ford is effectively neutering our special off-road vans by putting stock transit tires on them. It's extremely frustrating. But I would at least prefer to have them do what they are going to do then move on. Instead I am stuck, waiting. And waiting. And waiting. The recall was submitted on MARCH 22ND. It's been 3 and a half months.

• 07/11/2024· WHEELS

  Tire rub

• 07/10/2024· WHEELS

  Regarding safety recall - I do not feel this has been handled in a reasonable amount of time. Today is July 10th and no remedy has been determined. I have NOT taken possession of my van that was purchased on April 3, 2024. At the time I was unaware of the safety recall, until the day of training at the upfitters. To date, I have not received any notification from Ford on this recall. I have made 3 payments, have registered, paid insurance on a van that I have never driven off the lot. This is beyond frustrating because a tire rub with tires such as the ones sold in the TRAIL package are known for rubbing if modifications are not made. Ford has been negligent in testing the Trail package that we paid approximately 10K for.

• 07/09/2025· TIRES

  After purchasing brand tires from the Ford dealership, I began experiencing vibrations between 75mph-80mph. I reported this issue to the dealer, but they disregarded my concerns. Subsequently, I consulted my personal mechanic, who conducted a Road Force Balance test, indicating that tire number 4 is defective. I possess documentation supporting this claim, and the dealer manager has failed to respond to me for over a week.

• 07/06/2024· ENGINE,FUEL/PROPULSION SYSTEM

  A very strong gas smell was detected on the vehicle cabin. It lingers for a long time when it seems to be going away, it comes back strong again. This began July 2nd 2024. I have not taken my vehicle to get checked out because I cannot afford it, but i did ask around and everyone including some that know about cars said the car is too new and it is not normal, it is bad for our health since we are inhaling those nasty fumes everyday. This vehicle has never been hit or has had any type of damage to it in any way. It has been driven 85k miles and it is still in perfect condition. Honestly since I purchased this vehicle it has been nothing but problems. This is not the only issue this vehicle came with since day 1. I reached out to dealer at first but had no luck. Please help with this vehicle, I really believe this vehicle was not made correctly in so many ways.

• 07/06/2024· STEERING,POWER TRAIN,ENGINE

  Vehicle struggles and kicks to catch speed. At times in freeway/ street it will “jerk”/ hesitate to speed up. We have had to pull over in the middle of the freeway because it was not catching speed. No warning lights have turned on in the vehicle. It is dangerous to drive and vehicle looses speed or hesitates to pick up on speed, could cause an accident. Please help get vehicle fully checked, vehicle was made during Covid and chip shortage, I believe they rushed this vans out and did not make them properly. Other vehicles have had recalls for the problems I am experiencing with this vehicle, but mine has not been recalled. I strongly believe my vehicle is part of those recalls. Attached are the recalls made to similar vehicles, I believe mine should be included in this recalls.

• 06/24/2026· ELECTRICAL SYSTEM

  This is a Ford Palladium Van, year 2024, the secondary alternator charging circuit that Thor has installed has a lot of problems. Specifically, the alternator from Balmar fails and you cannot charge lithium batteries while the van is in motion. The whole point of the secondary alternator is to charge these batteries while in motion. Its a safety issue when traveling with children or pets because battery voltage drops if you have to run AC while in a store or something. You proceed down the road and the battery is not recharged. Next stop you may not be able to run AC at all.

• 06/20/2025· TIRES

  Driver noticed excessive vibration when driving vehicle on June 17, 2025. The next day, the vehicle was taken to Mavis Tire & Brakes, Flagler Beach, FL, who confirmed a tread separation on the driver's side front tire. The tire is a HANKOOK Dynapro HT 205/75R16C. This tire is an original tire from when the vehicle was purchased new. The tire shop exchanged the faulty tire with the spare. If the vehicle were to continue to be driven, eventually the tread would have delaminated completely, causing a potential accident. This is the SECOND Hankook tire to fail this way on this vehicle. I did not report the first incident to NHTSA.

• 06/12/2023· LANE DEPARTURE

  Picked up this vehicle 3 weeks ago and the blind spot monitoring does not work. Ford supposedly took this over because WGO's product failed so easily. This Ford product didn't work from the beginning.

• 06/06/2025· ELECTRICAL SYSTEM

  Odometer Fraud. The contact purchased a 2023 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 20,813 and at the time of registration, it was discovered that the mileage was 125,055.

• 06/04/2025· BACK OVER PREVENTION

  Ford is saying that there is no remedy for the rear view camera recall at the moment. I took my van in and they inspected the rear view camera and said it was fine and that there was no problem with my vehicle. This recall has caused me several damages including losing several thousands of dollars in sales revenue as I use the van to transport goods for my business.

• 06/04/2024· EQUIPMENT

  The contact's father owns a 2024 Thor Compass RV built on a 2023 Ford Transit Chassis. The contact stated while cooking on two burners of the RV stove, a flame flared up significantly and nearly reached her arms and face. There was no injury sustained. The contact stated that the flame emanated from the burners and appeared that the failure had occurred due to gas leaking from the stove. The contact was able to turn off the stove. The dealer was not notified of the failure. The RV was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,176.

• 05/30/2026· UNKNOWN OR OTHER

  This vehicle is subject to Recall 25V860 / Ford Recall 25SD9 involving the left rear half shaft. On several occasions, the vehicle has rolled after being placed in Park. I was forced to quickly reenter the vehicle and apply the brake to prevent a collision, property damage, or personal injury. Due to these repeated incidents, I no longer believe the vehicle can be operated safely. I have attempted to obtain the recall repair through authorized Ford dealerships but have been unable to obtain a permanent remedy. As a result, the vehicle remains subject to a serious safety defect that creates a risk of unintended vehicle movement. I am concerned that the condition described in Recall 25V860 has affected my vehicle and presents an ongoing safety hazard to myself, my passengers, and the public.

• 05/30/2024· ELECTRICAL SYSTEM

  The alternator and regulator failed. Parts are available for inspection. Safety was at risk as vehicle could stop or loose nighttime electrical lighting at highway speeds without any prior warning due to sudden loss of electric power. Selling dealer has inspected and confirmed failure of above parts. Components have not been otherwise inspected.The only symptom of imminent failure was a "whineing" noise form the engine compartment audible only when vehicle was not moving. There were no warning lamps, messages,or other signals . This failure occurred at 230 engine hours total and 7000 road miles on unit.

• 05/25/2023· ELECTRICAL SYSTEM,LANE DEPARTURE

  Blind spot detection system has frequent false alerts when no vehicles are present. Also, it often does not activate when a vehicle IS present. Totally unreliable and a safety risk if depended upon. As you can see in the attached photo, there are no vehicles in my blind spot yet the light continues to come on. He will often not come on when cars are present.

• 05/21/2025· BACK OVER PREVENTION

  The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

• 05/16/2025· BACK OVER PREVENTION

  The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 05/15/2024· SUSPENSION,POWER TRAIN,STRUCTURE

  FORD has failed to fix 2 recalls. Rear differential is howling and potentially low on fluid per recall--my FORD dealer cannot get to it until AUGUST. Local dealer is Chapel hills ford in Colorado Springs--that is were I purchased vehicle on [XXX] 2024. They have been NO help. Both front Tires rubbing the body at any slight turn--like into a driveway--with no load in the van. Tires and body both getting damaged. No resolution from FORD. Because of tires rubbing, it has now caused the wheel well liner to dislodge from the plastic fasteners and I am worried the liner will completely fall into the front wheel and steering linkage causing a wreck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 05/15/2024· UNKNOWN OR OTHER

  no incident, I do not feel as if the remedy being "not yet available" has been handled in what is considered a "timely manner". All lifted vehicles will have a tire rub, adjustments have to be made to accommodate the larger sized tires. Ford did a body Lift rather than a suspension lift on the Ford Transit Trail and did not have their 3rd party made the necessary "accommodations" to support this tire size. I am currently paying a loan for this vehicle and insurance and my van is at the up-fitters, awaiting the remedy. The Ford Transit Trail package is an off road package, and made for up-fitting. When weight is added to this cargo van, that is when the rub occurs. There are "simple fixes" according to the professionals on lifting vehicles. Why can't this simple fix be done in a timely manner. There are only 1900 vehicles in this recall. In the grand scheme of things this is NOT many!

• 05/13/2024· POWER TRAIN

  The contact owns a 2023 Ford Transit. The contact researched online and became aware that the VIN was included in NHTSA Campaign Number: 24V102000 (Power Train) however, the dealer refused to honor the recall and charged the contact for the repair. The contact stated that the manufacturer did not honor the recall. The manufacturer was made aware of the issue. The contact stated that during an oil change at the dealer, the contact requested that the rear axle be inspected. The contact was informed that the rear axle bearings and differential assembly needed to be replaced. The vehicle was repaired; however, the dealer charged the contact for the repair. The failure mileage was approximately 5,000. Parts distribution disconnect.

• 05/08/2026· POWER TRAIN

  Transmission, drive shaft and rear axle "grenaded" and shut down the vehicle. Symptoms included erratic shifting at highway speed, clunking sounds, hard downshifts at low speeds, mis-shifting gears causing performance issues. No warning lights. Codes appeared in FordPass app after vehicle shut down.

• 05/01/2024· LATCHES/LOCKS/LINKAGES

  The contact's employer owns a 2023 Ford Transit. The contact stated that the rear passenger's side sliding door failed to latch while the front driver's and passenger's side doors were closed. The contact had to open the front driver's or passenger's side doors or roll down the windows for the rear passenger's side sliding door to latch. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

• 04/26/2024· UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTIONCrash

  REAR VIEW/ 360 camera malfunction. (RECALL) all blue screen/ black screen, and no screen. I was backing up a drive way an damaged my whole right side of my roof. I did not get hurt thank god. Opened up a claim next day with Ford. I have opened 2 claims with FORD. It has been 8 months going back a forth with them. I have had my vehicle inspected at 3 dealerships an had new (camera) installed. I have sent Ford claims department all of my information, Dealerships have sent in all there information. I have gotten an email 3 months ago from Ford claims saying they have never received my information on my vehicle from me or the 3 Dealerships a they have to close the claim. I opened up anther claim waited, got anther email saying from ford claims that due to me or the dealerships I have gone to a them not receiving documents they have to close my claim. I have over $4k in damages, I have a broken camera system. And still have not gotten my camera system fully fix. I feel that because I did not get injured in this crash it’s a brush on FORDS Shoulder. I just got my van back today an have to bring back again. For Ford to do noting about this till I guess I get in a real accident. Thank u

• 04/06/2026· POWER TRAIN,BACK OVER PREVENTION,ELECTRICAL SYSTEM

  The contact owns a 2023 Ford Transit. The contact stated that while in drive, the transmission slammed into fourth gear. The hill assist feature was activated during the failure. The contact believed that the failure was caused by an inoperable back over prevention camera. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and offered a buyback, but no assistance was provided. The failure mileage was approximately 23,459.

• 04/01/2025· ELECTRICAL SYSTEM,ENGINE

  Vehicle shuts off completely off while driving intermittently. This issue has happened several times starting at 15000 miles. Vehicle has been back to dealership more than once regarding this issue. No codes are detected during diagnostics. UNSAFE

• 03/27/2023· EXTERIOR LIGHTING

  The contact drives a 2023 Ford Transit commercial vehicle. The contact stated that while depressing the brake pedal, the third brake light would not illuminate. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 619.

• 03/22/2024· POWER TRAIN

  The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 24V102000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

• 03/20/2025· STEERING

  The contact owns a 2023 Ford Transit. The contact received notifications of NHTSA Campaign Numbers: 24V542000 (Steering) and 24V591000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 03/19/2025· ELECTRICAL SYSTEM

  After the recalll to fix the Balmer alternator and changing system. The Balmer alternator has failed. 21k miles. Recall repairs/fix did not resolve the issue.

• 03/15/2023· ELECTRICAL SYSTEM

  NHTSA Recall Number 23V122. Ford advises that parts are anticipated to be available 3rd Quarter 2023. This is six (6) months from now.

• 03/04/2026· POWER TRAIN

  The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V860000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the gear shifter independently shifted from drive(D) to reverse(R). The contact stated that before the failure occurred, the message "Hill Assist" was displayed on the screen. The contact clicked "OK," and shortly afterwards, the gear shifter shifted independently. The vehicle was taken to the dealer, and the contact was informed that it might be an electrical failure; however, the vehicle was not inspected or diagnosed. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.