Overall rating (best variant)
Safety ratings
2023 Chevrolet Equinox SUV AWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
2023 Chevrolet Equinox SUV FWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (3)
- SEATSCampaign 22V724000 · 29/09/2022
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Risk: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Fix: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 22V929000 · 15/12/2022
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
Risk: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
Fix: Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.
- CHILD SEAT:VEHICLE LATCH ANCHORCampaign 23V339000 · 11/05/2023
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Fix: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Owner complaints
Most-reported areas
- FUEL/PROPULSION SYSTEM44
- UNKNOWN OR OTHER17
- ENGINE17
- SERVICE BRAKES16
- ELECTRICAL SYSTEM12
- STEERING7
- FORWARD COLLISION AVOIDANCE6
- FUEL SYSTEM5
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2023· UNKNOWN OR OTHERCrash
When auto stop is engaged and letting off the brake the vehicle jumps forward when the engine starts again. In previous vehicles with this feature the vehicle never "jumped" forward.
- 12/24/2024· STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Electronics continually work in a “muted” manor. Not enough heat from the seat, steering wheel etc. Park assist and cruise control disengage on their own. Infotainment screen fails to recognize key fob and reboots radio. Entire camera system frequently goes out with an error that no cameras are even hooked up. HVAC system runs way too cold. Blower cuts out. Random vents will work, others don’t or struggle. Zero airflow out of the rear vents. Excessive water drips out of vehicle from several spots while either minimal or no exhaust coming from tailpipe. Sometimes exhaust comes from under the hood. Transmission shifts when it shouldn’t and doesn’t when it should. Grinding sensation from gas pedal upon accelerating. Very sluggish. No power. Rpms reach 3000-4000 trying to accelerate down steep inclines. Gravity is no match for this vehicle. Long shifts cause vehicle to remain in a state of constant braking. Getting only 18 mpg. Can’t maintain speed. Every shift is felt in pedals and steering wheel. Pulls to different sides after each shift. Power steering much too tight and difficult to turn. Numerous times fuel has failed to reach the engine. Not having control of acceleration, steering and no winter warmth is dangerous. At best. It’s downright deadly. DePaula Chevrolet will do absolutely nothing. GM corporate was also no help. This vehicle is destroying me financially and cost me my job. These problems have been happening daily since two miles after I left the lot on the date of purchase.
- 12/19/2024· SERVICE BRAKES
Entering a freeway off-ramp at about 65 mph, I depressed the brakes and the brake pedal went to the floor with little resistance. Two error messages were displayed on the dashboard: "Brake System Failure - 62 MPH Top Speed" and "Service ESC". The following dashboard lights came on: Check Engine, Brake, ESC, ABS. I held the brake pedal to the floor and coasted to a complete stop at the intersection, then proceeded slowly into a nearby parking lot and stopped. Braking effort did not become difficult, rather it was reduced to a small fraction of normal braking power. An online search indicated that disconnecting/reconnecting the negative battery terminal might resolve the problem, and it did, allowing me to carefully drive home with full braking. The local Chevrolet dealer replaced the brake system control module based on GM document 5081450.
- 12/11/2023· FUEL SYSTEM, GASOLINE
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at 45 MPH and exiting a ramp to merge onto the highway in oncoming traffic, the contact depressed the accelerator pedal and the vehicle failed to respond as intended. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed high-pressure fuel pump module. The vehicle was not repaired. The contact was informed that the parts to complete the repair were unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.
- 12/09/2024· ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Multiple problems since vehicle was bought brand new 2023 with 9 miles on it. 1st time - high pressure fuel pump died doing 70mph on high way. Took them 3 months to repair it. 2nd time- breaks completely stopped working while driving, all lights came on. They cleared the code and said to drive it. 3rd time- 2 days later breaks keep pushing through. They will not address it. 4th time- broke down with check engine light on high way. Turned off then on again light goes away, never saved a code. 5th time- will not shift out of 4th gear on high way. Dealer said they could not replicate this. It has not stopped doing this along with throttle response being dangerously poor.
- 12/03/2023· FUEL/PROPULSION SYSTEM
Fuel pump failed to supply engine with fuel, first started November 9, the vehicle was scheduled for regular maintenance on November 13, 2023 where I addressed the vehicle has been jerking and stalling. Service advisor saw a problem but Rick hendrick service department was unable to find what was wrong. On November 15th 2023 I reported ongoing issue and scheduled to return the vehicle for November 16, 2023, as I was driving to the dealership my car started stalling as I was going around a semi truck and a on coming car almost hit my car, Engine Light says Engine power reduced came on and I had to slowly drive the car in. Later the following day I was told my vehicle has a defective fuel pump. Vehicle has been at the dealership more than 15 days with no ETA of repair. General Motors has been notified and working to resolve again with no ETA. From what I was told this is not the only vehicle that has a defective fuel pump.
- 11/13/2023· SERVICE BRAKES
I intended to pull the vehicle behind my RV using a tow dolly. I loaded the vehicle on the tow dolly per the owner’s manual and left the key fob in my RV. After about 15 mins, we began our trip and the vehicle pulled behind without issue. About 10 miles down the road, I stopped to check the securement straps to make sure they were still tight and I also needed to check the steering strap to make sure it was still tight as well. After doing so, we proceeded down the road for a very short distance (approx 100 feet or so) when we noticed smoke behind us. We immediately pulled over and observed that the rear tires were locked up by the emergency brake setting on the vehicle. We tried several times to get the vehicle to release the emergency brakes, only to have the emergency brake reset on its own after pulling the vehicle forward only a couple of feet. We ended up taking the vehicle off the dolly only to discover that the two rear tires had already been ruined by flat spots on them. Come to find later, by reading on the vehicle forums of our particular year and model, that others were experiencing the same issue. It was discovered through reading the forums the vehicles electronics need to go to sleep (approx 10-15 minutes) before you can safely tow the vehicle. This makes sense to me now, because we had no issue when we first started on our trip. The issue didn’t occur until we had to get into the vehicle using the key fob. My main concern here is that this should be included in the owner’s manual as part of the steps or at least a cautionary to tow on a dolly. This is definitely a safety issue, as the tires could have blown or started a fire if I continued down the road without notice.As it stands, I will be required to purchase two new tires to replace the rear tires that only had 2,000 miles on them. I made contact with Chevrolet customer service on 11/13/2023 to advise them of the issue and they should consider including more detail in the owner’s manual.
- 11/10/2023· ELECTRICAL SYSTEM
Vehicle doesn't start all the time. Also has shut down when driving.everything shuts down.then it will start back up in about a minute or two. Had it at dealer and the can't find any problems or codes.
- 11/07/2024· FORWARD COLLISION AVOIDANCE
Forward collision warning goes on even when no vehicles are infront of me.
- 11/07/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
My trunk unlocked every time I put my vehicle in park. This has happened a few months ago as well.
- 11/07/2024· POWER TRAIN,UNKNOWN OR OTHER
Air recirculation button has never worked since I bought my vehicle brand new in 3/2023. It continuously brings outside air in.
- 11/07/2023· SEAT BELTS,FORWARD COLLISION AVOIDANCE,AIR BAGSCrash
Front impact crash with two deer, rear seatbelt came unlatched causing car seat to fly into the front seat and the front seat belt did not lock nor did the airbags go off. No sensors alerted.
- 11/06/2025· FUEL/PROPULSION SYSTEM
High capacity fuel pump stopped working while going up a hill. Lost all driving power on freeway and was unable to accelerate any more. Luckily there was a pull off on the freeway or I would have been on a blind turn with cars going 70mph. Had to have pump replaced at a local shop as there was no recall for 2023. 2021 and 2022 have the recall for this specific component.
- 11/05/2025· FUEL SYSTEM, GASOLINE
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at approximately 65 MPH, he observed a "reduced engine power " message appear and the check engine warning light illuminated. Additionally, the vehicle lost power. The vehicle was steered to the side of the road, where the vehicle stalled. The vehicle was not able to restart immediately, but it restarted 45 minutes later, the failure persisted. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The contact stated that during the last failure the vehicle was not able to be restarted. The vehicle was towed to the same independent mechanic, where it was diagnosed that the fuel pump and the entire fuel pump system needed to be replaced. The vehicle was not repaired due to the parts being on a national backorder. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.
- 11/03/2025· POWER TRAIN
My car has a vibration, I went to the dealer after one week of buying it, they first told me it has a learning transmission and after it learns how I drive it will go away. I later found out there is not such thing, the vibration at first was at slow speeds 30 t0 40 mph. I made a complaint to gm and the dealer, the dealer felt the vibration but could find what was the cause and said gm has to receive several complaints and considered this normal, I have taken it back for service a advised them gain of the ,problem and was told they could not fine the problem to wait until it get worse . I took it back over 6 times with no answers. My last time they said there was slippage in the torque converter but gm would not do anything and told me to wait until it gets worse, it now vibrates from 2 mph to 60 mph and makes a low growling noise, the dealer has felt the vibration every time I had them drive it, I new from the start if was in transmission it now will be three years with no correction, I know vibration can cause other problems which could loosen something else, I do not feal safe and will not drive it out of town. All I get from the dealer is they now know it is in the trans, but keeps telling me to bring it back when it gets worse. I cannot accept that, they keep using this as a excuse not to fix the problem. What else can I do?, I know other gm suv have the same problem but gm will not admit to the problem until they get more complaints. what
- 11/02/2025· ENGINE,FUEL/PROPULSION SYSTEM
My car has been shutting down or going into limp mode. It has happened 4 times now and has left me stranded. The second time it happened I was going highway speeds and car lost power causing me to almost get rearended trying to pull my car off road. The 3rd time it happened my car stahled while idling and I could not get it to start back up in the middle of traffic at intersection. I have had injector and pipe replaced, ecm updated and now its going back to dealer as it is currently broke down again.
- 11/01/2023· STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
While Dinghy Towing the vehicle behind a motor home the tires lock up, skid and screech when going through tight turns such as cloverleaf on or off-ramps. After turns are made the vehicle handling returns to normal. Posted/suggested speeds or less are followed for the turns. The issue has occurred on numerous occasions and could be easily reproduced under actual towing conditions. The written Owners Manual that came with the vehicle when purchased new states clearly the that dinghy towing is allowed. We purchased specifically with that in mind and talked to the dealer at length about our intention of dinghy towing it. A case has been opened with GM and the vehicle has been assessed by 2 different Chevrolet dealers. No obvious defects have been found by the dealers. The issue is unresolved and offers to reproduce the problem under actual towing conditions has not been accepted by the dealers or GM. This should be viewed a significant safety issue with possible damage risks to the tow and towed vehicles, towing equipment as well as safety of those driving/riding in the RV and also for other drivers around us.
- 10/31/2023· WHEELS,UNKNOWN OR OTHER
When flat towing behind a motorhome, per manual instructions, going on or off a highway ramp....cloverleaf, the tires will squeal like they are dragging. This does not occur every time, however 75% of the time it does. A very loud screeching, dragging or braking, pulling the motorhome down from 35mph or 40mph to 10mph. This is also noticed occasionally on turns from one street to another, however short lived by comparison. The dragging/slowing is unnerving and dangerous to suddenly slow down with no brake action by the motorhome. This has occurred on several trips this summer (2023). ****Several times this summer, most recent of 10/12/23. This car was purchased primarily because it states in the manual, it could be flat towed behind a motorhome. We are concerned that this may be damaging the vehicle and putting us and others at risk.
- 10/29/2024· ELECTRICAL SYSTEM
Water leak flooding the rear passenger compartment floor and the rear spare tire well. The water appears to be entering at the rear pillars. On the left rear leak, it is entering the fuse panel. The right rear leaks by the power outlet. I fear this is going to cause corrosion and create problems in the future. I removed almost 2 gallons of water from the rear floor with a carpet extractor. I was able to pull a drain plug in the rear spare tire well to remove that water. The moisture in the vehicle condensates on the inside windshield, moon/sunroof and the rear back glass making it difficult to leave in an emergency without first wiping all the window down with a towel. FYI: I am the brother of the vehicle owner. She has stage 4 lung cancer and I am handling things for her.
- 10/28/2025· FUEL/PROPULSION SYSTEM
In September 2025 engine light came on and the message Engine Power is Reduced. The message and light went off. In October 2025 the engine light came on again and another message came on. Something like service ES. I didn’t catch the rest of it. No trouble driving and engine light went out after driving awhile. I took it to the Chevy dealer and they told me I need a new fuel pump. Car has only 58,249 miles on it. I refused repair and told them there were several recalls, but not for my year. Apparently this is a major problem with the Chevy Equinox.
- 10/27/2024· ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
No
- 10/27/2023· STEERING,SERVICE BRAKES
We bought a 2023 Chevy Equinox AWD specifically because it said it can be flat towed behind an RV. When towing it, we have noticed that when going around certain turns such as a cloverleaf on or off ramp, as you are in the turn, the tires start screeching loudly, you can smell burning rubber, and the RV feels like it's being tugged on by the car. As soon as the RV goes straight again, the screeching and tugging stop. This does not happen when turning a corner at a stop sign or stop light. We did not notice any warning lights on in the car after stopping to check on the vehicle. I feel this is a big safety issue for those driving/riding in the RV and also for other drivers around us as we do not know the stress this is putting on our Equinox tow connection setup, the frame of the Equinox or the RV hitch system. This issue is happening to other 2023 Equinox owners and we all have different RV's and various tow equipment setups. The common factor is the Equinox. I have not reported this to the dealer yet but plan to do so today.
- 10/25/2025· FUEL/PROPULSION SYSTEM
Check engine light, reduced engine performance, stalling antiskid message coming on misfire won’t accelerate hard starting. First time June 2025 bad fuel injector second time August 2025 bad fuel injector third time October 2025 car at dealership replacing high-pressure fuel pump.all repairs done at Bomnin Chevrolet west Kendall Miami fl 33177
- 10/25/2024· FUEL/PROPULSION SYSTEM
The car while driving suddenly died. The error code is related to the fuel pump, which I now understand had a recall for the 2 previous years. The dealership does not know when a replacement part might be available.
- 10/24/2023· ELECTRICAL SYSTEM,LANE DEPARTURE
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at various speeds, the infotainment screen failed to operate as needed. Additionally, the back-up camera image appeared on the screen while driving. The contact stated that the Blind Spot sensors failed to operate as needed. The vehicle was taken to a dealer and the contact was informed there was a Service Bulletin in reference to the failure. The manufacturer was also notified of the failure and informed the contact that there was no repair for the defect. The vehicle was not repaired. The failure mileage was approximately 5,000. The VIN was not available.
- 10/22/2024· FUEL/PROPULSION SYSTEM
On 9/23/24 I was turning into a gas station going up a bit but of an incline and my car died, reduced engine power light came on as well as check engine light. Tried restart car and it would not start. Let vehicle sit for some time and it started and ran fine, the next day I took off it into the dealership and was told diagnostic indicates my fuel pump needs replaced, I replaced my fuel pump and the car ran fine until October 5, 2024 was driving down the highway at about 65mph when my vehicle lost power, I was able to pull off the road by coasting. Tried to start vehicle no power, engine power reduced light back on as well as check engine light. I was left stuck on the road waiting on a tow truck to take my vehicle back to the dealership that worked on it previously after contacting Chevy it was determined my fuel system failed and the part needed us on back order.
- 10/19/2023· SERVICE BRAKES
MY 2023 Equinox owner's manual states that the Equinox can be safely flat towed behind a motorhome with all four wheels on the ground. I bought the vehicle based on this statement in the owners manual. However, when flat towing the Equinox behind a motorhome through turns such as cloverleaf offramp of freeways that have a banked side to the turn the brakes on the car lock and the car loses traction and slides. The Equinox tires make a loud screeching noise and the smell of burning rubber is noticed. This condition begins shortly after the Equinox enters the turn and ends once the Equinox completes the turn. This happens at or below the posted speed limit on these off-ramps. The loss of controlled traction of the Equinox in a freeway offramp presents a safety hazard because I can no longer ensure that the Equinox is moving in a controlled path. I am also concerned that the stresses being applied to the hitch of the motorhome and the structure of the Equinox from being dragged around a freeway curve may result in damage to structural elements of both vehicles that are designed to prevent disconnection of the car from the motorhome. This might result in a failure of the hitch connection resulting in a runaway vehicle. I brought this issue to GM's attention and there has been no fix to date.
- 10/16/2023· STEERING,SERVICE BRAKES
The 2023 Equinox owner's manual states that the Equinox can be flat towed behind a motorhome with all four wheels on the ground. I bought the vehicle based on this representation for towing behind our motorhome. When towing thorough turns at certain speeds and of certain radius and duration, the Equinox tires make a loud screeching noise and the smell of burning rubber is noticed. This condition begins shortly after the Equinox enters the turn and ends once the Equinox completes the turn. A video camera inside the Equinox shows the steering wheel vibrating strongly left/right accompanied by the screeching noise, and the degree to which the steering wheel rotates during the turn is LESS than when the Equinox is driven through the same turn. (See video at https://youtu.be/vEMAQiKWW64?t=14). The driver of the motorhome feels a lagging or pulling sensation against the motorhome, as if the Equinox is applying its brakes throughout the turn. I am concerned that a vehicle that applies its brakes while being towed through a turn is a safety hazard to those in the motorhome and to other drivers on the road. It may be causing unknown damage to components of the Equinox, its towing base plate, as well as to the motorhome towing equipment, tow hitch, and chassis. I brought this issue to GM's attention and there has been no fix to date.
- 10/15/2023· STEERING,SERVICE BRAKES
While four wheel down towing my 2023 Equinox behind my motorhome, under certain road conditions, the tires can be heard squealing and burnt rubber can be seen and smelt. I put a camera in the car to record the event and during the described events the steering wheel can be seen shaking violently. This type of event occurs consistently on cloverleaf type on and off ramps and other roads that have somewhat tight turns that are banked. I am correctly towing the car per GM's published dingy towing instructions for the 2023 Equinox. I have ten years experience towing a 2011 Equinox with the same set up that have been trouble free. In May of 2023 I reported the issue to my dealer and sent the videos. GM opened a case, 9-9951144997, but to date no resolution for the problem. This is a serious safety concern for me and my family travelling in the motorhome and my concern extends to others on the highway. When you can hear the tires squealing from inside a diesel pusher motorhome and view on video how violent the event is, the safety of towing the 2023 Equinox has to be questioned.
- 10/02/2023· STRUCTURE
The contact owns a 2023 Chevrolet Equinox. The contact stated while driving at various speeds with the windows rolled down, the vehicle would shake violently with a loud winding sound throughout the vehicle. The contact stated that the shaking was extremely severe, causing it to be difficult to see out of the mirrors. The vehicle was taken to the dealer where an unstated defect was found but no assistance was offered. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 40.
- 09/24/2023· STEERING,SERVICE BRAKES
While towing my equinox behind my motorhome, with properly installed equipment, I experience tire screeching when taking off ramps from the highway. From extensive research, I've found that many 2023 Equinox owners are having the same issue and many have started GM case numbers. This issue is happening with many different tow systems installed and the only constant denominator is the 2023 Equinox. I've read that GM is fully aware of the issue and is working on a fix. I just wanted to get my involvement documented to potentially show the scope of this problem.
- 09/23/2025· FUEL/PROPULSION SYSTEM
Car stalling
- 09/09/2023· UNKNOWN OR OTHER
2023 Equinox tires lock up on cloverleaf on/off ramps when being flat towed behind a motorhome. The safety concern has occurred several times on cloverleaf on/off ramps. Proper procedures for flat towing per GM user manual do not resolve the problem. The Blue Ox towing package was installed by professionals. Dealership has been in contact with General Motors technician and no solution has been found. Safety of passengers in motorhome as well as other vehicles on the roadways are put at risk for accident due to skidding and visible tire smoke of Equinox. The skidding and visible smoke tire are concerns as excessive forces to the hitch, tow bar and baseplate as well as the Equinox front suspension and electronic system could compromise safety. It's likely a cumulative effect of repeated tire lock ups could accelerate and compromise safety even further. Internet research has yielded similar safety concerns for this same problem with no solution from GM. On September 7, a phone call complaint was filed with GM; we are awaiting a case number. Letters including a detailed chronology were mailed to the Chevrolet dealership and GM on September 9. Please contact me if you wish to see this information.
- 09/08/2023· SERVICE BRAKES
On Aug 6, I started my car and tried to apply the brakes. My foot went all the way to the floorboards. The Brake warning lamp and stability warning lamps came on and would not go away. I tried restarting the car and the problem remained. The brakes were not properly functioning. On August 7, I took my car to the dealership. They saw the warning lamps, but the brakes were working. GM told them to just clear the codes and let me drive it. The service manager would not and is waiting for a part (5 weeks later). I will also include the information from OnStar with the codes.
- 09/07/2026· STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
**NHTSA Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure. Castle Rock Chevrolet falsely claimed it was repaired, leading to a catastrophic stall on a high-speed highway with raw gasoline and burning plastic odors. * **Second Stall & False Diagnosis:** Following a tow, the dealership cleared the car, claiming "no errors". Within 24 hours, it stalled again in live traffic. Castle Rock then refused emergency warranty service and hung up on you. * **Critical Safety Hazard:** The vehicle experiences a severe electrical voltage drop (triggering **"Engine Power Is Reduced"** and **"Battery Saver Active"** warnings). This causes a sudden, dangerous **loss of Electric Power Steering (steering locks up)** and **fuel injection failure** while driving in traffic, creating an extreme crash risk. This recurring hazard stems from improperly reassembled or melted wiring harnesses following dealership repairs.
- 09/04/2025· ENGINE
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving uphill, the vehicle lost motive power with the check engine warning illuminated. The contact immediately depressed the accelerator pedal, and the vehicle accelerated, and the light turned off. The vehicle was taken to the residence. The contact stated that two years later, while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure recurred 9 days later. The contact believed that the failure was associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 44,200.
- 08/27/2024· FUEL/PROPULSION SYSTEM
Car lost power on highway. Driving 65 MPH upon exiting ramp, got a check engine light and immediately a message saying reduced engine power. Car went to a speed of about 45 MPH IMMEDIATELY. Thankfully I was able to exit the highway having been ON THE RAMP. I was still able to drive the car on reduced power, had to turn on the hazard and the car was unable to go over 20 MPH. Took it to firestone and was notified that there was a fuel pump issue. Car only had 29000 miles. I know several people this happened to. An absolute joke, these should be recalled.
- 08/23/2026· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
The ongoing issues with my 2023 Chevrolet Equinox, VIN [XXX], which I have brought to your dealership multiple times for the same unresolved problem. I was told three separate times that the engine light was fixed. I checked the vehicle today, and the engine light is still on. I was misled three times. Since purchasing this vehicle, I have not been able to drive it. Instead, I have spent the last four weeks repeatedly picking up and dropping off the car at your dealership. The vehicle has spent more time in your service department than with me. This has caused significant loss of time, money, and peace of mind. You have wasted my time, energy, and resources, and your team has already put 95 miles on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 08/21/2026· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the vehicle to stall in traffic again and nearly cause a major accident. The vehicle has suffered four separate fuel-system-related failures/stalls under 87,000 miles. The manufacturer's official recall remedy has failed to resolve the safety hazard, and the vehicle remains entirely unsafe to drive.
- 08/18/2025· FUEL/PROPULSION SYSTEM
High pressure fuel pump bad before 60,000 miles
- 08/16/2026· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance
- 08/15/2025· FUEL/PROPULSION SYSTEM
The component that’s failed and malfunctioning is the High Pressure Fuel Pump. Myself and my children’s safety was put at risk multiple times when the vehicle shut off multiple times and sputtering going into reduced power mode and the vehicle shutting off multiple times after it is started for at least 5-10 seconds. Yea the issue was fixed through a local Chevrolet dealership after having the vehicle for only two months and now the issues has reproduced after three months of being repaired the vehicle is back at the dealership with the same issues and awaiting a diagnostic. Vehicle is now at the dealership to be inspected and GM has been contacted regarding the issue Yes after the vehicle sputtered and died displaying the check engine light afterwards with the smell of fuel immediately after this was the first time this happens two months after vehicle purchase and the second time was 90 days after vehicle was fixed
- 08/12/2026· FUEL/PROPULSION SYSTEM
I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #1069141090. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and explained that the vehicle was losing power unexpectedly while being driven. The dealership acknowledged that it could see the recall but told me that Bomnin reserved the right not to perform the recall repair and directed me to drive the vehicle to another dealership in Miami Lakes. I am concerned about being instructed to continue driving a vehicle that can unexpectedly lose power while in traffic. I am reporting this because I believe the condition presents a potential safety risk and the recall-related issue has not been resolved.
- 08/09/2023· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Vehicle was set up per manual to be flat towed behind our motorhome. We followed the set-up steps according to the manual exactly. When driving and applying the brakes for more than a few seconds the front tires would lock up and squeal. This same situation happened when making a hard curve like a cloverleaf exit ramp.
- 08/04/2026· FUEL/PROPULSION SYSTEM
Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.
- 08/02/2023· UNKNOWN OR OTHER
Went to the grocery store, bought $300 worth of stuff, loaded it all in the back. Driving home, one of the bags full of bottles of wine fell over. Upon arriving home, tried to slowly and partially open the lift gate to prevent items from falling out. Hit button to open lift gate. With left hand, tried to slow down the opening while with right hand, reached in to catch loose bottles. Apparently my providing resistance to slow the opening was interpreted as some kind of "problem" causing the opening to reverse and causing the lift gate to close on my right arm. I now have a large abrasion and bruise on my right arm where the lift gate tried to eat my arm. If the lift gate had a manual opening, I could have opened it at my desired speed but there is only an automatic opening with its default speed. When this is combined with the automatic reversal, you have a people eater. I tried to report this to Chevrolet but could not find anything in their many websites where a safety issue can be reported.
- 07/24/2026· ENGINE,FUEL/PROPULSION SYSTEM
Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12 the ac compressor went out but i cancelled my warranties cause they didn’t cover all repairs so I had to replace compressor my self.
- 07/21/2023· UNKNOWN OR OTHER
See Uploaded file.
- 07/20/2026· ENGINE
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on several occasions, the vehicle lost automotive power with the check engine warning light continuously illuminated. The vehicle was taken to a local Auto Zone and a diagnostic machine retrieved DTC: P0191. The vehicle was then taken to a local dealer where it was diagnosed, and the contact was informed that the high-pressure fuel pump was inoperable and needed to be replaced. The vehicle was repaired. The contact associated the failure with Technical Service Bulletin: N242450160. The manufacturer was notified of the failure. The failure mileage was 34,000.
- 07/18/2023· VEHICLE SPEED CONTROL,ENGINE
While attempting accelerate on the highway at 70 MPH the car entered "Engine power reduced" mode resulting in the car to slow down. This reduced speed resulted in a few near misses on the highway. The check engine light than began to flash for about 15 seconds before all the messages went away and normal driving conditions occurred. Taking it into the dealership they pulled from the computer the issue of "multiple cylinder misfire" but could not replicate the issue. I also filed a ticket with GM letting them know of a potentially deadly issue but they sided with the dealer stating the car was operating within normal parameters since they could not duplicate the issue. The weather prior to the issue was rainy.