2022 KIA Soul

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2021· AIR BAGS,SEAT BELTSCrash

  The contact owns a 2022 Kia Soul X-Line. The contact stated while at a stop, the vehicle was rear-ended and the seat belts did not retract nor did none of the airbags deploy. The contact sustained shoulder bruises and a hip bruise. The contact's friend was sitting in the passenger side front seat and sustained a head injury that required stitches. A police report was filed and the vehicle was towed to an insurance lot. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

• 12/20/2025· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  I have a Kia Soul 2022 and I have been having a lot of different problems with my vehicle that are a serious safety hazard for my family and myself. I was trying to pass 18 wheeler truck one night and I saw white and black smoke coming out from the back of my Kia Soul. I was trying to pass a 18 wheeler on the Interstate and my car shut its self all the way off. I freaked out and lucky there was no one on the right side when this happened I veered off to the right of the interstate and checked everything but I could smell something was burning. I sat on side of interstate I waited about 45 minutes and tried to crank it and it cranked so I was able to get to our location and I had a mechanic look at it he said it was the pistons and burning my oil. I took it back to get the guy look at it where I got the oil changed and he had to put more oil and an oil filter in it again.. I then went back home several days later I took the car back out and it started smoking and jerking on the road. The smoking is getting worse now. I know Kia had a recall on the cars, but for some reason my VIN wasn’t included my car is doing the same as what the other ones are doing and to be honest I feel like all KIa Spul 2022 should be in recall this is very dangerous and I am still having to pay on ours and I am scared to drive it. There is a lot more to my story, but I don’t want to get banned. I just want my car to be included in the recall and all the others that are still having this problem. This is a dangerous defect and it should be fixed my car is my source of income and now have no clue what I will do when it catches on fire. Just today it smoked four times after going back to get more oil last night, because it was completely out of oil and I bought 2 quarts of oil just to get to the oil change place. Be careful and call corporate they should be under recall and corporate should be nicer to their customers and we shouldn’t have to pay for everything this recall is causing

• 12/17/2025· ENGINE AND ENGINE COOLING,POWER TRAIN

  The contact owns a 2022 Kia Soul. The contact stated that the vehicle stalled while idling on several occasions. Additionally, the check engine warning light was illuminated. The contact scanned the vehicle with a vehicle scanner, and the DTC: P1C28 was retrieved, which the contact related to NHTSA Campaign Number: 23V531000 (Power Train); however, the model year was not included in the recall. The contact later became aware that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The dealer diagnosed that the engine oil pump needed to be replaced, and the contact was informed that the repair was not covered under the recall. The contact stated that the oil pump failure might also be related to the oil piston rings failure described in the recall. The manufacturer was notified of the failure but declined to cover the cost of the repair. The vehicle was not yet repaired. The failure mileage was approximately 62,000.

• 11/26/2024· ELECTRICAL SYSTEM,ENGINE

  2022 kia soul, engine failed on the highway interstate. was traveling on [XXX] at 70mph and I slowed down due to an accident infant of me and went to accelerate again and my car shut down. and thats is when my engine failed. This is not safe at all. Took three weeks to get fixed car was only t 61,000 miles also head gasket was leaking at the time they found. But plenty of oil and jut had an oil change the week prior. Then a week after my engine replacement my starter went out. Kia corporate did not help with any warranty and the dealership are responsible for any types of warranty and they won’t grant a good will warranty. So kia is an awful car manufacturer. Something needs to be done. And kia is not inspecting why my engine failed or why m starter went bad at only 61,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/13/2024· ENGINE

  TO WHOM IT MAY CONCERN: I am writing to notify you of the problems I have experienced with my (2022, KIA, SOUL, VIN - [XXX] ) and to request that you kindly check in on this problem within thirty (30) days of your receipt of this letter. I purchased my vehicle from (REED NISSAN OF CLERMONT) on or about [XXX]. Approximately (3 MONTHS) I began having trouble with (WITH THE ENGINE BURNING A LOT OF OIL AND HAD TO PUT OIL IN IT IN BETWEEN CHANGES, which I have had a 2015 kia soul so I was used to this). I have taken my vehicle for the proper amount of oil changes on 12/12/23(first oil change and the oil was black when I went), 1/30/24, 4/8/24, 5/28/24, 7/20/24, and 10/8/24. On the last oil change my car was about 60,284 miles and they found a small oil leak at that point they told me to call kia that it should be under warranty. Kia said there was nothing they could do. While I was trying to figure out what to do and continuing to check my oil which stayed at good levels my engine failed on the highway at 61,104 miles. This is not a very old engine to be failing and kia motors are known to do this. As, of now I know there is no known recalls, but there have been for all other kia souls in the previous years. I would like an investigation into the failure of my engine. This problem of the failure of my engine has cost me $9,826.55 and being the second owner of this vehicle I had no warranty past the 60,000-mile warranty(which I was not aware of until I called kia) and since I feel the problem existed before I even purchased this car I would like my case to be considered under a warranty or some help from KIA. I also feel the car was not inspected properly before being sold as a certified used car. Please contact me on receipt of this letter at the above email or telephone number to arrange a mutually convenient date and time for you to have an opportunity to discuss what can be done to help make this right. Attached are the auto shop car eng INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/10/2025· ENGINE

  The contact owns a 2022 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle briefly jerked and jolted before returning to normal functionality. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was not available.

• 11/10/2023· POWER TRAIN

  Transmission issues. 10/27/23 the engine turned off on Rt93 highway in Massachusetts while in stop-and-go traffic. I put it in park, and restarted the car. It seems to accelerate fine, but is herky-jerky when slowing down. It has a rubber band effect, and threatens to stall at 22mph and 12mph when slowing down. The dealer's first appointment is 2 months out. I'll have to drive it until then. Hopefully they can update the software and change the transmission fluid. Web traffic says that "might" fix it. Super sad, love the car, but constantly stressed out when driving it.

• 10/29/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  The contact owns a 2022 Kia Soul. The contact stated that the month that the vehicle was purchased, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was unable to coast to the side of the road. The ABS, traction control, Forward Collision Avoidance, and System Check warning lights were illuminated. The vehicle was towed to the dealer; however, no cause for the failure was found. The failure was progressively worsened. The contact stated that several unknown warning lights illuminate every seven miles of driving. The vehicle was taken back to the dealer; however, no cause for the failure was found. The failure was later diagnosed as a control area network failure. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the vehicle was parked at the residence, and afterwards, the system rebooted. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 100. The VIN was not available.

• 10/27/2025· UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE

  Since purchasing the vehicle, it just turns off while driving. It has NEVER stopped doing this. The dealership has consistently stated they are unable to repair as the diagnostic device does not register any code. Impossible as the car should have retained a code for this and so many other warning lights going off. Even so, Kia has the responsibility of fixing it all this time. I have shown screen shots where both lower level rows of warning lights and the one in the upper right corner are all on or a variation. There are people in my car witnessing these events. My family and myself are in eminent danger. The car is unreliable and unable to pass emissions with warning lights on or the car just shutting off. Kia continues to endanger us by forcing the car back onto the road without repairs, or so they say. They do not state what they have done other than taking off the front bumper and I believe they didn't even intend to tell me. I drive away it occurs again. You turn off the car; then, turn it back on and the lights go away temporarily. Kia Customer Care will only allow a service manager to communicate with, so if they are on vacation or out the car owner has no recourse and no car. Request a Kia field manager and refuse!!! Will only take action if diagnostic show code which it doesn't and I have witnesses the car just turns off. This is not the only Kia vehicle that have known to shut down. I have never received a notice of recall and it doesn't show, but my SUV SHUTS OFF WHILE DRIVING AND KIA HAS FAILED TO REPAIR OR REPLACE. I have special road side assistance other than KIA as they are untrustworthy and must caravan if I have to travel. I should not be limited or live in fear of being killed in this vehicle. It has been towed, won't start,.....

• 10/22/2025· ENGINE

  I was driving back from Cleveland Oh to Columbus oh, the car started to slow down on its own , the engine light came on,and the car started to shake, and back firing. I made back home took care of to a certified mechanic shop for diagnostics. I just got an oil changed two days before this happened the mechanic noticed there was no oil in my car, it Was in my piston rings. They told me there was a recall on my year Kia for the piston . I called Kia, they said they couldn’t find a recall for my car. If there was a recall sc336 for Kia souls and seltos. I asked if the dealer could honor the recall on my vehicle they said no because the recall didn’t include my vin number

• 10/12/2021· UNKNOWN OR OTHER

  As explained to me by the phone lady at Parsons KIA in Winchester Va. It is a built in feature that supposedly kills the engine at a stop light to save gas. however occasionally if you let go of the brake and hit the gas at the right time the car lunges out into the intersection then dies. I almost got side swiped once. Then when I reported this to the car dealer the answer is they ask their customers to remember to turn off the feature before driving the car. This "WILL" cause an accident some where out there and needs to be recalled immediately before people are killed because of it.

• 10/08/2023· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

  I received a letter stating that there is a major increase in contacts focus on certain Kia and Hyundai cars, including my car that is registered in New York State. It also is televising me that I can receive advice of tools, available free of charge to help my car from getting stolen.

• 09/15/2023· ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  When applying brakes over bumps the car sounds as if the brakes are locking up. When putting are in reverse and it uses the Automatic Emergency Braking aggressively too early. I have already paid to replace the window motors due to all windows not working when using the button on drivers side buttons, since replacing those motors the vehicle STILL continues to have electrical malfunctions when rolling windows down they won't roll up.

• 09/13/2022· POWER TRAIN

  The contact owns a 2022 Kia Soul. The contact stated while parking the vehicle, the message displayed on the instrument panel to "Shift to park(P) or neutral(N) Before Starting engine". Additionally, there was a battery discharged message displayed. The vehicle was taken to be diagnosed; however, the mechanic found no cause of the failure. The contact stated that an unknown sensor was reset however, the failure recurred. The manufacturer was not contacted. The failure mileage was not available.

• 09/10/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2022 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the contact stated that the low oil pressure warning light failed to illuminate while the engine oil level was significantly low. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact stated that on the first test, the vehicle had consumed 1.1 quart of oil after 1,946 miles. The contact stated that on the second test, the vehicle had consumed 1/2 quart of oil after 1,047 miles. The dealer informed the contact the oil consumption test met the manufacturer's guidelines, and the contact was referred to the manufacturer for assistance. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 51,000.

• 09/04/2025· ENGINE

  Open [XXX] SK3 Horn Warranty Extension for Replacement 17/02/2025 ~ 31/12/9999 Open [ZZZ] [Recall] Nu ATK (SK3, SP2, BD) Engine Inspection & Replacement 01/01/2025 ~ 31/12/9999 3 other are at 2 other are at safety risk The problem is confirmed by [XXX] that is a independent service center The vehicle has not been inspected by manufacturers or anyone else. There are currently no warning lamps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/19/2025· ENGINE

  Engine stalls with white smoke with auto start stop on

• 08/15/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact stated that there was an abnormally loud sound coming from the engine while driving at various speeds and while the engine was idling. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be repaired under the recall. The dealer informed the contact that the failure appeared to be related to the oil pressure throughout the engine. Additionally, the dealer informed the contact that the recall test could not be performed because the vehicle had failed to start; however, the contact stated that the vehicle was operable at the time it was taken to the dealer. The dealer informed the contact that the engine needed to be replaced out the out-of-pocket. The contact related the engine replacement to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 77,800.

• 08/14/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2022 Kia Soul. The contact stated that while receiving an oil change, the contact was informed that there was no oil in the engine. The contact stated that oil was being added to the vehicle more often than normal. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The engine oil was topped off however, two days later, oil needed to be added again. The contact stated that one quart of oil needed to be added after several days. Additionally, the low oil level warning light was inoperable. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

• 08/13/2025· UNKNOWN OR OTHER,ENGINE

  I had this car go to the garage back in February under the 2021-2023 Seltos and Soul engine recall. The engine was fine but the check engine light is has been on since MARCH. I personally believe this was software related as I had MULTIPLE technicians verify the sensor and wiring is still in top shape. My OBD2 Reader shows the engine is pulling a large amount of retarded timing and it only happens under acceleration.

• 08/11/2025· ENGINE

  My 2022 Kia Soul was recalled due to an engine defect involving piston oil rings. The recall repair was supposed to include a specific engine vibration test and possibly an engine replacement if the test failed. Initially, the dealership performed the test incorrectly and said it failed. They redid the test and said it passed, but instead of replacing or fully inspecting the engine, they only installed an oil ring sensor. I am worried the sensor-only fix does not address the root issue, especially since the sensor’s effectiveness is currently being audited. This could pose a safety risk because the engine defect can cause failure, loss of power, or fire. In addition, I have experienced the warning light—a triangle with an exclamation point—that comes on intermittently. When it does, the message says to “check upper rear brake light.” This warning light has appeared multiple times, which adds to my concern about the vehicle’s condition. No other warning lights related to the engine have appeared yet, but I’m concerned about the incomplete recall fix and the possibility of future engine problems. The problem has not been fully confirmed or resolved by the manufacturer or an independent service center.

• 08/10/2025· ENGINE

  Originally, my CE light came on the first week of July 2025 and threw a Historical P0011 code for my intake Camshaft Variable Timing Solenoid. Light went off, and I took it to my local KIA dealership within a couple of days for a diag. They didn't catch a code, but said that sometimes the P0011 code will throw if there is any oil build-up, so they just recommended a 60k mile maintenance about 9k miles early and that it "should clear the code" with a flush. I couldn't afford a $1400 total service so I took it to a service shop nearby for an engine flush and an oil change on 08/08/25. The service shop also got a code for my variable Timing Solenoid and they cleared it after service. After one drive cycle, the CE light came back on, and this time threw a pending code for a Cylinder 2 misfire. The employee at the Auto Parts store said that Cylinder 2 could have a faulty coil and suggested a replacement, which we did. After another drive cycle, the CE light came on once again and threw a code(of unknown status) for a Cylinder 2 and 4 misfire. They advised us that due to the misfires after an oil change, that the Solenoid sounded like the problem afterall. I replaced my Solenoid, and not only did my CE light come on again, but I also experienced misfire, along with white smoke from my exhaust and rough idle. I got one last diag on 08/09/25 and they were able to do a scan, where they found oil had reached my spark plugs, and had noted the walls of my pistons were worn from the pistons knocking the walls. We also noticed that we burned through the entirety of the oil added to my vehicle during my oil change. With all of that information, the mechanic advised me that his best opinion without looking at my internal motor that my Piston Rings are likely worn, causing my misfires, oil consumption, burnt oil, and oil rising past the Piston Rings. We discussed the current recall on 2022 Kia Souls due to faulty Piston Rings and that it could coincide

• 08/10/2025· ENGINE

  My kia soul had no warning lights until last week when it shut down completely while pulling into an intersection, I have just purchased it 6 months ago. The engine light came on along with the oil lamp, battery light and master warning light. The car shut down and after a few minutes came back on. It has been doing this randomly for a week now so its barely been driven. It had a p000a code so I took it to a kia dealership for repairs after having it checked elsewhere and being told it needs a new engine. The repairs they quoted me at are over 4k and included the intake cam and intake and exhaust cam phasers. There is not much of a guarantee that this could not happen again if I spend it. I was told its unsafe to drive so its parked and may have to be defaulted on. I've seen others with similar issues while researching.

• 08/10/2023· ENGINE,FUEL/PROPULSION SYSTEM

  9000 miles muffler failed, 12000 miles spark plugs cracked and was told it was sparking hot and could catch on fire, 13000 miles fuel injectors clogged with carbon, on going fuel smell in oil and shakes in idle with a/c on

• 08/09/2025· ENGINE

  Took my 2022 soul in for the ring recall. The kia dealership in myrtle beach denied warranty due to sludge. That my complaint. I thought if ring leaks it creates sludge.

• 08/08/2025· ENGINE

  -Piston oil rings,oil burn -potential fire or wreck risk -oil usage confirmed -no -engine noise Manufacturers are accepting 1 qt burn per 1,000 miles. This is beyond excessive and should be repaired or replaced.

• 08/08/2025· ENGINE

  Car was having acceleration issues, loss of power, and stalled while driving. Took the car to the dealership to be assessed for active recall SC336 and they passed the car deeming it was safe to drive. I expressed concern with the safety of driving this car with the symptoms it was showing. They offered no other services. Approximately one month later, the car could not accelerate, lost power, stalled on the freeway, and would not restart. The car was towed to the nearest dealership and diagnosed to determine the engine needs to be replaced. Kia customer service said since the car was “cleared” previously of the recall that it would not be eligible for replacement under the recall. Thankfully I have warranty but I think this is extremely inappropriate and I also think it was inappropriate diagnosed when I took it the first time to the dealership and driving the car was a risk!

• 07/28/2025· POWER TRAIN

  Check engine light came on so I took the car to a mechanic who scanned the vehicle and found diagnostic trouble code P0017 (Crankshaft Position – Camshaft Position Correlation). This code indicates a timing issue that could be related to a timing chain or camshaft sensor malfunction. The car only has 92,000 miles and is less than 10 years old, I bought it pre-owned. I contacted KIA corporate and was told to take the car to a dealership for evaluation, but the dealership refused to inspect the car without a $250 diagnostic fee, stating it was not covered because the vehicle was purchased used. My understanding is that powertrain issues like this should be covered under warranty, and this may relate to existing recalls such as Recall SC336, which concerns engine performance and safety. This could pose a serious safety risk if the engine fails while driving.

• 07/24/2023· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  1. Car was getting great gas milage 33 in town and 41 on highway. Suddenly, could barely get 28 - 31 regardless of circumstance; then,.... 2, Car kept shutting off automatically when driving, to include when making a left hand turn that nearly got us broadsided when it stalled. Nearby mechanic adjusted fuel mixture and kind enough to test drive. Stated to expect engine light to turn back on, but wouldn't shut down. Able to get to KIA dealership whom looked at, got engine light off but stated that the light would most likely come back on in the morning when started again. It did. Took it back to the dealership again. Note check engine light twice which should have a code. 3. Happened a third time, KIA stated reached out to manufacturer whom had them tear down certain parts and clean. (Associate stated same happened to their KIA and same repair). Working better. Check engine light again. Tried to tell me no code. Not possible with check engine light on. 4. Happened again. Can feel the car start to chug/sputter. Took to shop. Tried something else before I put on the road for about 1,200 miles. Milage improved to about 36/37 on highway 29 in town. However, when I went to return home it shut off as I was fastening seatbelt and placing purse. Mileage immediately stated 9 to 12 to 14. With the chugging detectable. Took an easy 50-100 miles before chugging settled and milage began to climb but not beyond 29-30 mpg. Next tank, rolled 50 feet to edge of gas station and average miles per gallon suddenly stated 50 mpg. Seemed to state averaging 46/47 mpg highway. In town is now dropping. Makes no sense whatsoever as to the variance in gas milage. These people want to keep my car for 5 days leaving me with no car, to pay for the parts they put into the car as they ATTEMPT to figure out the issue. I have heard gas and fuel somehow mixing, had to tear things apart and fix, fuel mixture automatically adjusts, the issue is with the tripometer device..

• 07/17/2026· ENGINE

  The contact owns a 2022 Kia Soul. The contact stated that while driving 55 MPH uphill, there was an abnormal knocking sound from the rod bearings inside the engine. The contact stated that the rod bearings had gone through the engine block, and there was black smoke coming from the exhaust pipe. The vehicle became inoperable after the failure. The vehicle was towed to the dealer. The diagnostic test and repair were pending. The manufacturer was made aware of the failure. The failure mileage was approximately 101,000.

• 06/25/2026· UNKNOWN OR OTHER

  Backup camera intermittently glitches and cuts to a black screen. Display will also occasionally appear darker than normal. Concern began suddenly with no known cause. It first occurred after vehicle was parked for 10-11 hours.

• 06/22/2025· ENGINE

  Car is burning oil and check engine light came on. It shakes and stalls when coming to a stop.

• 06/20/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2022 Kia Soul. The contact stated while driving 30 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway and observed smoke coming from the engine compartment. The contact stated that the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the engine had seized but was unable to diagnose the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

• 06/17/2025· AIR BAGSCrash

  The contact owned a 2022 Kia Soul. The contact stated that while driving at approximately 35 MPH, another vehicle attempted to merge in front of the contact, causing the front driver side of the vehicle to collide with the rear passenger end of another vehicle, but the air bag did not deploy. The contact sustained neck and shoulder injuries. Medical attention was not sought as of yet; however has a doctor appointment scheduled. The vehicle was then towed to a tow lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was 49,000.

• 06/15/2025· SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES

  When vehicle stopped at red light, foot on break. The whole car shut down and locked up and I was unable to move. I had to turn the car off and back on and jerk the wheel to get it to respond again. This happened twice in one drive. This is right after getting my car back from dealership for parts that had to be replaced due to a re-call.

• 06/14/2026· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  • a theft attempt caused by the widely reported Kia software vulnerability (documented in my police report) • a display failure that Kia refused to repair • a recall that Kia refused to perform because the display was broken • repeated defects lighting, battery warning indicators never come on when the oil is beinf consumed • and now a complete engine failure on a 2022 vehicle

• 06/09/2025· UNKNOWN OR OTHER,ENGINE

  I am submitting this complaint regarding the well-documented engine defect involving faulty piston rings in Kia vehicles, which has led to an official recall 25V099. While Kia has agreed to repair the engine IF it fails when it fails, they have refused to offer a repurchase or fair compensation for the diminished value of the vehicle — despite the fact that this defect is a manufacturer-responsible issue and has significantly compromised the value, safety reputation, and resale potential of our vehicle. We purchased this vehicle in good faith, unaware of any such defect at the time of purchase. The recall, once publicized, instantly reduced the car’s market value and undermined confidence in its reliability — even if a repair is offered. We do not believe a mere repair fully resolves the financial impact or the breach of trust involved. A permanently compromised engine, even when repaired, may still pose long-term risks that affect performance, safety, and value. This is a material defect that devalues the asset we financed. Kia’s current position is to offer only repair, refusing buyback or compensation for depreciation resulting from their manufacturing defect. This is not acceptable, as it disregards the economic harm to consumers and the loss in vehicle equity stemming directly from Kia's own negligence. We are requesting that NHTSA investigate Kia’s broader policy in addressing this defect, including whether its refusal to compensate consumers for lost value constitutes a failure of consumer protection standards under federal safety and recall law. We respectfully ask that NHTSA: Continue oversight of Kia's recall process and consumer remedies. Encourage Kia to offer buyback or financial restitution to impacted owners. Recognize that for many consumers, a repair does not restore what was lost. Thank you for your attention to this matter. I am happy to provide documentation of our purchase, communication with Kia, and further details as needed

• 06/05/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2022 Kia Soul. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating before the vehicle stalled. Additionally, while decelerating, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not determined. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 32,000.

• 05/31/2025· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  My car keeps losing a major amount of oil and has been doing that before the correct date or miles is due for a new oil change and then my car makes a funny noise. It has issues when I accelerate, it langs, it takes longer to get up to speed and the shifting sometimes is loud and behind, my rpm goes really high and I'm going no where at times. My air conditioner also makes a really bad humming sound on when turned up. Not exactly sure on date when started honestly. It's been some months now.

• 05/27/2023· STRUCTURE

  2022 Kia Soul-Consumer is writing in about the battery discharge message display on the dashboard which causes a dead battery, requiring the battery to be jumped anywhere consumers wants to go. Consumers wife took vehicle to dealership where purchased for assistance. Consumer was told by dealership "all Kia's have the same problem & there's nothing that the consumer could do about it." Consumer states there should be a recall or a fix for the issue. Consumer "will send a letter to the state and government" to investigate the issue. Consumer states there should be a fix or pay off for the car, so they can trade it in on a new car that doesn't have this issue. The car is in his wife name, Johniece Lippincott, her contact number it the alternative # listed under Consumer Tab.

• 05/17/2023· ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2022 Kia Soul. The contact stated that while at a complete stop, the vehicle lost motive power. No warning light was illuminated. The contact shifted to park(P) and turned off the vehicle to correct the failure. The contact related the failure to the STOP/START feature. The vehicle was taken to the dealer; however, no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.

• 05/15/2025· STEERING,AIR BAGS,FORWARD COLLISION AVOIDANCE

  Rodents chewed through the main wire harness on my vehicle on 2 separate occasions, both times in the same exact location. This recurring damage poses a serious safety risk and may be linked to soy-based wire coatings that attract rodents. The first incident required a $4,979.27 repair, covered by insurance; I paid a $500 deductible. The vehicle was diagnosed by Boonton Auto Body Shop. I recently discovered a second instance of rodent damage in the exact same location, which has not yet been repaired. This led me to investigate further and learn that this may be a common issue in certain vehicles, possibly due to soy-based insulation. I filed a complaint with Kia, but they denied responsibility. The main wire harness is critical to safety systems including braking, steering, engine performance, lighting, and airbags. Although I caught the issue before any accident occurred, undetected damage could lead to serious safety failures while driving. Some may argue the issue is environmental, but I also own a 2012 Toyota Prius, which I own and park in the same location since 2012. That vehicle has never had any rodent damage. This suggests that the problem is not just environmental, but may be due to the design, material based, or placement of the wiring in the Kia. Many consumers are unaware they can report safety-related issues to NHTSA. After being denied by the manufacturer, most are left with high repair costs and no resolution. I am concerned that if consumers remain silent or unaware of this process, Kia will not be held accountable. This is not an isolated case. The repeated, location-specific failure and the manufacturer's refusal to act show a clear pattern of potential design defect. I urge NHTSA to investigate this issue seriously, issue a recall to ensure Kia addresses the problem and protects consumer safety, and require the manufacturer to reimburse affected consumers for repair costs. This issue must be addressed before a serious accident occurs.

• 05/14/2025· ENGINE

  I am submitting this complaint about a serious and unresolved safety issue with my Kia vehicle. Kia is currently attempting to reverse an active recall on my vehicle, despite the fact that the issue still exists and has not been fixed. This is an extremely dangerous situation, and I believe they are doing this simply to save money, not to protect drivers. My vehicle was at a Kia dealership for over three weeks, during which time no meaningful repairs were made. The only service performed was a cabin air filter replacement, which I was charged for. The original issue—covered under an active recall that warned of a potential engine fire—was never addressed. Now I’ve been told I need to pick up my car and drive it, even though Kia acknowledges the vehicle is still under an active recall. The dealer told me that if it “acts up,” I can bring it back. This is completely unacceptable. I should not be expected to risk my safety or the safety of others by driving a vehicle that Kia itself has said could catch fire. It is extremely troubling that Kia is trying to walk back the recall status, leaving drivers like me to deal with unsafe vehicles. They had my car for weeks, made no safety repairs, and now expect me to drive it with the same risk that triggered the recall in the first place. This is not how recalls should work, and I am asking NHTSA to investigate Kia’s handling of this issue and ensure they are held accountable for knowingly putting unsafe vehicles back on the road. Thank you for your attention to this serious safety matter.

• 05/10/2026· ELECTRICAL SYSTEM,ENGINE

  03/17/26: Kia Soul 2022 was brought into the dealership to have the safety recall (NHTSA: 25V099; Kia: SC336) addressed. There is a description of the service that says, “Piston Oil Ring.” Dealership stated everything was "good to go" upon completion of this service. Per dealership document, causal part says “Ring Set-Piston”, Issue number SC336. Issue Type: Safety Recall; Description: Piston Oil Ring. 04/20/2026: While driving, the engine light turned red/blinking. The car was immediately pulled over to the side of the road. It was towed to the aforementioned Kia dealership via AAA. The engine needed to be replaced. Regarding the engine: Issue number SC336Y1; Issue Type: Service Campaign; Description: DTC P1327 Engine R&R. 05/05/2026: While using the car, it would not move with attempt to accelerate from a 4-way stop. The oil light and battery light were red; the engine light was orange. A message on screen displayed: “Battery discharge warning. Please use the system after starting the vehicle.” When attempting to turn the key, the engine did not make any sound. Approximately 10-12 minutes later, I went through the same steps and the car turned on. Kia dealership was notified. Upon arrival to the dealership, I was told "these things happen," "it is likely the battery," and, "The fuel saving start-stop function that cars like the Soul have can lead to this kind of thing." It was also stated that the "battery was good, but the charge was low." Finally, I was told "the car should be fine to drive, since it made its way to the dealership" without issues. I verbalized the significant safety risk and stated I needed it assessed. The car remains at the dealership, as there is no root cause and this is a major safety hazard that, notably, occurred 6 days after the engine replacement. The dealership maintains that "there is nothing that can be done." This has been escalated to Kia Corporate. No issues with car prior to engine light turning red on 04/20/26.

• 05/10/2025· ENGINE

  I am writing to formally report a concern regarding my 2022 Kia Soul, which is exhibiting symptoms identical to those described in NHTSA Recall 25V099000 (engine recall for excessive oil consumption and potential fire risk in 2.0L Nu MPI engines). Vehicle Information: VIN: [XXX] Year/Model: 2022 Kia Soul -Engine: 2.0L Nu MPI -Manufacture Date: October 2021 -Current Mileage: 61,091 My vehicle is consuming oil at an abnormal rate. I have documented that oil levels drop dangerously low by approximately 2,000- 3,000 miles after each oil change. Multiple inspections by Kia service technicians at Ricart Kia in Groveport Ohio (where the vehicle was purchased) and 1 time at Coughlin Kia in Lancaster Ohio and they have found no external leaks and no visible signs of burning, yet the issue persists. I have also undergone Kia’s standard oil consumption test at 1,000 miles post-change, but the issue does not manifest at that point — only after continued mileage, as oil loss becomes more pronounced past the early driving phase. Which fits with the description of the piston rings causing excessive oil consumption… a common pattern with defective oil rings: the oil consumption ramps up after initial miles, especially once the engine is fully warmed and carbon buildup begins interfering with the rings after an oil change. Per Ricart Kia in groveport, I am now getting an oil change every 3,000 miles to prevent issues or damage and also having to check my oil every day. Upon the most recent oil change at 3,000 miles..I was nearly empty. My vehicle’s manufacture date and engine match the criteria in Recall 25V099000. Despite this, my VIN is not currently included, even though I’m experiencing the exact issue the recall describes. I’m concerned this is an oversight or that my engine batch was mistakenly excluded from the initial VIN list. I am requesting: A formal review of my VIN for inclusion in Recall 25V099000. Guidance on how to proceed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 05/08/2026· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  Weeks before the vehicle completely shut down, my car began stalling and shutting off in traffic without warning while driving. I was usually able to turn the vehicle off and restart it, and it would come back on temporarily. At red lights and stop signs, the vehicle would power down, stall, jerk forward, and then begin moving again when I pressed the accelerator. On 05/01/2026, while stopped at a red light on my way to get gas, I noticed the vehicle vibrating unusually. I made it to the gas station, filled up, and drove away. However, as I entered a heavily traveled highway, the vehicle began shaking uncontrollably and completely shut off in traffic. I was unable to restart the vehicle and had to have it towed, and later towed again to a Kia dealership/service center. The diagnostic codes identified were: * P0014:00 – Exhaust Camshaft Position Timing Over-Advanced/System Performance (Bank 1) * P0017:00 – Crankshaft Position/Camshaft Position Correlation (Bank 1 Sensor B – Exhaust) * P0303:00 – Cylinder 3 Misfire Detected I am extremely concerned because the vehicle is only about four years old, and I purchased it a little over a year ago. I have previously taken the vehicle to Kia for recalls, including recalls related to engine issues. Based on my research and the symptoms of my vehicle, I believe the recall involving the piston oil rings may be related to the camshaft and crankshaft issues now occurring. I am concerned this may represent an additional safety-related defect or recall issue that has not yet been fully recognized by Kia. I am submitting this complaint to bring awareness to this issue and request that a proper investigation be conducted before more drivers experience a dangerous failure in traffic. I would also like to request direct follow-up regarding my specific vehicle and this incident. Due to the seriousness of the failure and the safety risk of the vehicle shutting down in active traffic, I believe my vehicle should be reviewed as part o

• 05/08/2026· ENGINE

  The check engine light came on. I took the jar to Kia and also requested for the piston recall to be repaired. I was denied due to an expired warranty. The engine stalled and stopped suddenly while driving in the street. Soon the care was no longer drivable.

• 05/08/2025· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

  As of today 05/08/25 car will not start, it was also chugging while i was on the freeway and would not go over 50mph

• 05/07/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2022 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was adding oil occasionally. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that the recall was on hold. The failure mileage was unknown. Parts distribution disconnect.

• 05/06/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2022 Kia Soul. The contact was notified that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). No warning lights were illuminated. The contact had not experienced a failure; however, the dealer inspected the vehicle and informed the contact that the engine needed to be replaced as per the recall summary. The vehicle was not yet repaired. The manufacturer was notified of the issue. Parts distribution disconnect.