2022 Honda Pilot

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2024· AIR BAGS

  The airbag warning light came on the 2022 Pilot Special Edition. The vehicle just hit 50,000 miles and has never been in an accident. The Honda dealership stated the SRS Control Unit had failed and needed to be replaced. I was told it was not safe to drive as the airbags may not deploy in an accident. The vehicle stayed at the dealership until the repair was done. Vehicle taken in on December 26, 2024.

• 12/27/2024· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  All of the following lights came while driving on and have stay on. LANE KEEP ASSIST ADAPTIVE CRUISE CONTROL COLLISION MITIGATION. After some research, this looks to be a know problem for Honda.

• 12/26/2024· AIR BAGS

  Airbag Problem (SRS) light came on while driving. I had driven approximately 40 miles before light came on. Took it to dealership, who confirmed SRS control unit must be replaced. Vehicle has never been in an accident and no body work done to vehicle. Just outside of the 36 month/ 36,000 mile warranty.

• 12/23/2025· ENGINE,FORWARD COLLISION AVOIDANCE

  As I was traveling from Houma, La on a major highway to an out of state meeting. I started to hear a slight tapping sound and pulled over to inspect the sound. Upon inspection it seemed as though it was coming from the lower engine, or exhaust near the engine area. I located the nearest Honda dealership which was Community Honda of Lafayette with intentions of dealership inspection. It was approximately a 20 minute drive from the current location. As I was approaching the exit to the dealership the warning system lit up an check engine light. The Manager at the dealership took the vehicle to the back and ran a scan and responded that it sounds like an exhaust leak. I got back on the road for my destination. Approximately an hour later while I was on [XXX] all of the warning lights lit up at once, the engine jerked and shut off. I pulled over to inspect the vehicle again. I restarted the vehicle to work myself to a safe exit. The vehicle would not drive over 20mph. Once at a safe location I made concessions to have the vehicle carried back to my local Honda dealership, Barker Honda in Houma, La Upon inspection by the Honda technicians it was found to have irreparable damage to the engine internals. Technician states this could occur to low oil and/ or lack of maintenance; however, the technician was perplexed by the failure because all maintenance and records in their system showed that the vehicle was properly maintained by their staff. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/10/2022· ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

  We discovered that both right and left rear door locks were not operating properly in our brand new 2022 Honda Pilot Touring, preventing the passengers from being able to exit the vehicle. From the original purchase on Oct 27, 2022, the kids had complained of being unable to unlock and open the rear doors from inside the cabin. After continuing problems, I discovered that once the door locks had been locked electronically, either via the drivers side door switch or the key fob, it was impossible to manually unlock and open the right or left rear passenger doors. Again - the rear seat passengers were NOT able to exit the vehicle on their own. Once all doors had been unlocked electronically via the switch of key fob, then the rear doors could be manually locked and unlocked using the lock tabs by each door handle. We took the vehicle to the dealer on Nov 30, 2022 and they confirmed that the locks were not working properly. (Note at this time, the vehicle had already had the rear entertainment system fail and had been at the Honda World Westminster service facility for five (5) days for repairs and while they replaced the control unit) On Dec 2-3, Honda World Westminster service took 2 days to diagnose and repair the vehicle (now 7 days total in the shop), replacing both rear door lock assemblies (Right Rear Latch Assembly Part # 72610-T5R-A31; Left Rear Latch Assembly Part # 72650-T5R-A31). When we received the vehicle I asked what exactly had failed and how could both locks be inoperable on the new vehicle from the dealer, but they could offer no explanation other than poor quality control. I explained that this was more that simply bad parts, it created a serious safety concern as the rear passengers were essentially "trapped" in the rear seat area as they were unable to unlock and open the doors had they needed to exit the vehicle in an emergency. I also called Honda Corp. and advised of the issue, they created ticket # 13512638

• 11/30/2024· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Will engage brakes when nothing is present, when going around a curve, or certain times when the sun shines just right. The other day it did so causing a jarring pain to now be present in my back.

• 11/26/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Gas cap lead don’t open , when press open bottom ,

• 11/25/2023· ELECTRICAL SYSTEM

  Vehicle was slowing down for a stoplight on freeway frontage road and the vehicle died. It would not try to start or allow the vehicle be put into neutral. Dealer replaced battery

• 11/24/2023· TIRES

  CONTINENTAL CROSS CONTACT LX SPORT 245/50 R 20 102H M.S. RADIAL TUBELESS Vehicle was parked after a ride on Thu 11/23 with no problems. Vehicle was parked in a apartment lot with no issues previous night. Next day morning on 11/24, Rear Passenger tire is deflated fully with no air. Upon checking there are 2 cracks observed on the sidewall of the tire with no air left. There was no accident or any sidewall curb hit at all. Tires are faulty and the same issues have been observed with previous recalls with the same brand and model/size [XXX]

• 11/22/2024· STEERING,SUSPENSION,UNKNOWN OR OTHER

  When you brake and turn the steering wheel to the left it makes a loud clanging noise and the steering wheel shakes. The car feels loose and it does not feel safe to drive. The dealership states it’s the steering rack. It has been happening for 5 months.

• 11/21/2025· LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  The ADAS camera has failed. It is extremely common. When it fails, all the lights for EVERY system of ADAS comes on. None of them work. And it is not possible to turn off. Furthermore it sets codes for the brakes and turns on the brake warning lights. So none of the brake assist systems work either. Honda refuses to warranty any of these systems when the camera fails. It is across their entire line of vehicles with ADAS. If they can’t build a functional system, it should not have the system. Also, the system functions extremely poorly, when it was operating. It will drive the vehicle, unassisted, down to 20 mph, then just shuts off and lets the vehicle coast, unguided. Also, if the cruise is set and lane keeping on, and it can’t find lane lines, particularly where lanes merge, it will often veer left, into oncoming traffic. I have tested both of these, when the system was functioning “correctly”. The cruise and lane keeping just shuts off, at any speed, and lets the car go where ever it would without input. It is extremely dangerous.

• 11/09/2025· UNKNOWN OR OTHER,VISIBILITY/WIPER

  Every since I purchased my 2022 Honda Pilot, I have had soo many issues with the windshield chipping. I bought the car brand new. Within the first 6 months, I had a chip at the top right corner (passenger side) the ended up cracking all the way to the edge. I had to replace the windshield. Fast forward to within a year of the new windshield being in place, and I know have FOUR chips. All on the passenger side. Two near the bottom and two near the top right. I have asked Honda several times if there are issues with the windshields, and they claim there is not. I have asked about having my frame checked to make sure it wasn't a manufacturing issue, but have not, since they need the windshield off to look. I have been driving for over 20 years. I have NEVER had a chip in my windshield. I even had a 2018 Pilot - 0 issues.

• 11/06/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Car alarm going off randomly when locked. When car is near fob and turned off the head unit will randomly turn on and off rapidly, appears to be a smart power module failure. This has been going on intermittently since 50k miles. Most recently today, I had to disconnect the battery to make it stop.

• 11/04/2025· EQUIPMENT,BACK OVER PREVENTION

  The contact owns a 2022 Honda Pilot. The contact stated that the entertainment system was blank and had shut down. The message “My Map Off” was displayed. The vehicle was restarted, and the rearview camera was inoperable. The contact linked the failure to NHTSA Campaign Number: 23V431000 (Back Over Prevention). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and assisted with resetting the system. The failure mileage was approximately 24,000.

• 10/28/2025· TIRES

  245 /50 R20 : size My dealership told me I needed to change all my tires and provided pics showing pieces of my tires (3 tires) missing. This was present in all 3 of the original tires- same dot and sizes. The 4th tire has already been replaced. My Honda pilot mileage is 29000 miles, purchased new in November 2021. My pilot is garage parked and is not often exposed to the elements for long periods of time.

• 10/16/2024· STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  Vehicle suddenly stop in the middle of traffic no electricity at all wouldn’t start stay cold black out for 5 min . After waiting it power back up on it own after closing the hood

• 10/15/2025· FORWARD COLLISION AVOIDANCE

  My vehicle multipurpose camera unit failed. The entire advanced driver assistance system shut down and stopped working. This error randomly appeared. My vehicle has 48,000 miles on it. I received error codes for each of the components that they were not working. This meant no adaptive cruise control, no automatic emergency braking, no blind spot warning, no forward collision warning, no lane departure warning, no lane keeping assistance, no parking collision warning, no rear cross traffic warning. My safety was put at risk as the components that provide safety warnings were not operative. I took the car to my Honda service shop and they provided the following diagnostic: [Other]: Verify customer concern that theirs multiple lights on on the vehicle, then check for codes notice theirs code for U3000-49 multipurpose camera unit/ millimeter wave radar internal electric failure. Then disconnect one of the connectors for sensor to single one out to see if when clear the code to see if stays on or not, after clearing the code lights still came on and code pop on. Recommend start first replacing with a new multi purpose camera, and retest. I paid for the repair as it needs fixed for safety purposes. The cost was $1,950.00. Honda should be responsible for covering this as it is some type of camera malfunction and the vehicle is only 3 years old.

• 10/14/2025· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  All the sudden the lights in dash went off reading lane keep assist failure, adaptive cruise control failure, and automatic brake system failure. Nothing was working, lights stayed on, took to auto body shop, they said I need a whole new front windshield camera and for it be recalibrated, that will cost more than $2000. Honda is saying this isn’t under warranty or recall but it seems like it keeps happening to many Hondas when you look up the same problem so it should be a recall.

• 10/07/2025· STEERING

  The contact owns a 2022 Honda Pilot. The contact stated that while driving and turning in either direction, there was a clicking and squeaking sound coming from the steering column, and the steering wheel was difficult to turn. The vehicle was taken to the local mechanic, who was unable the identify the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the extended coverage or recall related to the failure. The failure mileage was 58,900.

• 10/05/2025· ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCECrash

  When I started my 2022 Honda Pilot Special Edition (VIN: [XXX] ) in a parking lot, the vehicle immediately behaved abnormally. As I attempted to turn into a space, the car unexpectedly accelerated and moved in an unintended direction. Despite pressing the brake pedal firmly, neither the standard brakes nor the automatic braking system responded. Shifting into Park did not stop the vehicle, and the transmission did not engage to hold the car. The vehicle continued moving through the parking lot, striking property and other vehicles. The entire event felt like a loss of braking and control, with both the brake system and gear selector failing to function as intended. This was a sudden and dangerous incident that could have caused serious injury. The Honda dealer has confirmed there are no open recalls or campaigns for my VIN, but the event aligns with reports of unintended acceleration and brake failure in other 2022 Honda Pilot vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/05/2022· FORWARD COLLISION AVOIDANCE

  Wednesday 9/28, some cloud cover but nothing on the deck, mild temps, straight highway– traveling on I-90 eastbound at 10AM, and past North Bend and the 436th Ave SE exit, our 2022 Pilot braked suddenly from 70 to about 40 mph accompanied by the red flashing BRAKING light. At that point the West bound traffic is some 100 feet away from the eastbound. We were in the left line with a speed of 70 mph with ACC activated. Just prior, I noticed an ambulance, Westbound, with lights on – in the westbound left lane, as our CMBS went bonkers eastbound. Luckily, there were no other cars near us.

• 10/02/2025· POWER TRAIN

  While driving my car braked, would not drive and a warning for transmission presented on warning board. The vehicle would not shift into park, reverse, neutral, or drive. I could not move it from impeding traffic. It nice I factory reset the vehicle was fine again.

• 10/01/2023· STRUCTURE,VISIBILITY/WIPER

  Used tje remote to open the rear power lift gate and the rear window shattered. There was no damage to the window or any other issues prior to it happening.

• 09/23/2024· VEHICLE SPEED CONTROL,SERVICE BRAKES

  The state investigator indicated that while the 2022 Honda Pilot was being driven by the owner, the accelerator pedal had malfunctioned and the vehicle suddenly experienced unintended acceleration. During the incident, the vehicle's speed had increased above 100 MPH. The driver was unable to stop or slow the vehicle when pressing the brake pedal or when activating the emergency brakes. A State Trooper Cruiser vehicle was used to forcefully ram into the side of the vehicle to make the vehicle reduce speed and eventually stop. During the incident, the driver sustained undetermined minor injuries. No further information was available. A police report was taken and the vehicle was towed to the local dealer. No further information was available. The manufacturer was not contacted by the investigator. The failure mileage was unknown.

• 09/19/2025· UNKNOWN OR OTHER

  The auto stop - start when idle shuts off the vehicle and then does not auto start when lifting off the brake. This has happened 3 times on the road and is incredibly dangerous as you are left immobile until you are able to wait and restart the engine manually

• 09/19/2023· SERVICE BRAKES

  The brake pedal is unusually soft/spongey. Brakes does not engage until pedal travels further impairing vehicle's ability to make a prompt emergent stop and increasing the risk of a crash or injury. The dealer could not verify or confirm the problem on two occasions. However, the dealer never inspected the brake master cylinder connection to the brake booster assembly; the vehicle was not determined a subject of the NHTSA Safety Recall 23E-040 or/and NHTSA Safety Recall 23V-458. The problem first appeared on 02/03/2023 and was reported to the dealer on 02/04/2023 before the issuance of these two safety recalls mentioned above. No warning lamps, messages or other symptoms of the problem prior to the failure other than the aforementioned unusual brake pedal softness. The subject vehicle is available for inspection.

• 09/18/2024· TIRES

  Cross Contact LX Sport 245/50r20 102H m+s There is chucking in my tires. My car was bought new. It has 17k miles on it.

• 09/17/2022· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

  When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in my commute. The 2nd thing (and most dangerous) is the automatic braking. Several times on the interstate the car has done a HARD brake while travelling at high speeds, only there wasn’t a reason for it No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. It’s not. I have contacted Honda and have note heard back as of yet. This is a very dangerous and possibly fatal flaw. The issue is definitely ongoing.

• 09/12/2023· BACK OVER PREVENTIONCrash

  The contact owns a 2022 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the dealer was unable to set a recall appointment until the end of the month. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was recently in reverse (R) backing up an alley at 3 MPH when the rear view camera failed. The contact crashed into a concrete bollard and dented the rear left fender behind the rear left wheel well. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.

• 09/11/2025· LANE DEPARTURE

  The camera on the windshield fails when then the windshield gets too hot when you are driving and causes the safety systems to stop functioning ( lane assist, blind spot, etc). See attached pictures. This is a major design flaw and Honda should recall and replace the cameras on all 2022 Honda pilots. I live in the desert in El Paso, Texas and this happens when you are driving . See my attached pictures that occurred at 83 degrees and 93 degrees, respectively. Please help me before there is a fatal injury.

• 09/10/2025· ELECTRICAL SYSTEM

  The contact owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen, and no safety features were displayed. The contact stated that the failure was intermittent. In addition, the contact noticed an unusual popping sound. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic unofficially diagnosed the failure as faulty cables. The contact was advised to take the vehicle to the dealer for diagnostic testing. The dealer was made aware of the failure. The contact was advised to bring the vehicle in for diagnostic testing and provided the fee for the diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included in the recall. The contact was informed that the repair was not covered under a recall or special program. The failure mileage was approximately 40,000.

• 09/08/2025· STRUCTURE

  Sunroof exploded while driving at a normal rate of speed with no cars surrounding us. Upon inspection, there was no debris within the roof hold that would denote a rock or something causing incident. We jumped a lane but no cars were around. All occupants were safe.

• 08/22/2022· FORWARD COLLISION AVOIDANCE

  I have only owned this car, purchased new from the dealer, for a few weeks. Three times already the Collision Mitigation Braking System has almost gotten me rear-ended (and almost got me punched by one of them who thought I slammed on my brakes on purpose.) -Once was on the expressway when I was changing lanes. I guess the car thought I was too close to the car in the lane I had already left, but it slammed on its brakes anyway causing a car behind me to have to avoid a collision with me. - The second was at a stop light waiting for a left turn arrow. There were several of us in line (obviously in close proximity to each other) and, when the green arrow came on to allow the turn, I started moving and the car slammed on its own brakes. The car behind me had to panic brake to avoid rear-ending me. He then started getting out of his car; furious that I'd just done that. - The third time was again from a stop at a red light, but going straight this time. The light turned green, I started moving, and after a couple seconds the car slammed on its brakes again almost getting me hit. There needs to be a way to permanently disable this feature rather than defaulting to "On" at every start. I will work on remembering to manually turn it off every start-up, and hopefully I can remember 100% of the time before someone gets injured.

• 08/20/2025· ELECTRICAL SYSTEM,ENGINE

  At a stop light and the car shifted to neutral and lost power, had to restart car. This happened twice, once on a busy road and we were almost rear-ended. Took the car to dealership they said the only thing they could find was that it needed a new battery. Changed battery and has not happened since. They said that likely the battery did not have enough power to power the auto stop/start feature so when I stopped the car lost power. I had no indication that the battery was low and never had a car with a low battery lose power in the middle of traffic. I feel like this is bad design and a potential safety hazard.

• 08/15/2025· STRUCTURE

  Vehicle hatch door window seal and door seal allowed water to collect inside the door. When the door was later opened, the water that collected in the door rushed inside the vehicle and began leaking heavily from behind the interior trim panels at the rear of the vehicle near the hatch door opening.

• 08/10/2025· UNKNOWN OR OTHER

  Problem with Auto idle stop mechanism. There was an event of no restart after the auto start/stop engaged. There have been several issues with it over time. For a while it cut out completely until we got a new car battery. Especially in the past 3 weeks the car has hesitated to start after a stop. Then, yesterday, [XXX] it failed to start creating a traffic hazard. We were at a red light and once green, I removed my foot from the brake and it would not start. Traffic was approaching behind us and it was a dangerous situation. It was stressful for me, the driver as well. After putting the car into several gears and pressing the start button twice, it eventually started. A display messages appeared only when the car would not start. I believe it said to put the car into neutral. If the car failed to start, it would have been stuck at a major intersection posing danger to ourselves and fellow drivers. Previously, when the feature stopped working, we reported the issue to our local Honda dealer and they did not offer a solution but said there are a number of factors that could cause it to not operate. We didn't mind it wasn't working because we loathe it. Later we purchased a new battery and it started working again. Also previous to [XXX], we updated the software system. We were aware that there was an update for this issue. To ensure we have the update, I checked it again, today, 8-10-2025 and our software was up to date. We (my wife and I) were so alarmed by yesterday's operation failure that we are considering getting rid of the vehicle. However, we don't want to pass the problem onto someone else. We are petitioning that this become a bulletin or recall fully covered by Honda. We see that similar 2016 to 2021 vehicles are under a bulletin. Honda is aware of the issue since 2016. 2022 Honda Pilot should be included. The software update did not resolve the issue. Please escalate from investigation phase to a mandatory Honda fix. TY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/10/2025· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

  The foreward collision warning is too sensitive and the alert message and steering wheel shaking are distracting. Especially driving on a two lane road, the forward collision messages occurs under normal driving situations. Simply a vehicle approaching in their lane in the opposite direction triggers the warning. You get a large orange box popping up on the dash screen which diverts your attention from the road to the screen. It's an obnoxious panic message. Also, the steering wheel shakes to alert you, which startles you. I fear the mechanism could malfunction and take over steering and cause an accident. I know how to drive and I don't need the absurd "assistance". I submitted another report for the auto idle problem. These driver assist things are horrid. They don't enhance the driving experience and seem to be items that unnecessarily tack on to the cost of purchasing a vehicle. We have complained to the Honda dealer and car mechanics about these matters. Regarding Forward Collision Warning, no resolution was provided. This is an ongoing problem and so an approximate date below is not applicable. Thank you Thank you.

• 08/07/2024· SERVICE BRAKES,ENGINE,BACK OVER PREVENTION

  See attached document for complaint

• 08/03/2025· ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  Radar camera went out shutting off all safety features lkas, power steering , collision control, power breaks etc

• 07/31/2023· FORWARD COLLISION AVOIDANCE

  On hilly/curving section of interstate highway in West Virginia (specifically I-68 east of Morgantown), the adaptive cruise control, on multiple occasions, failed to recognize vehicles ahead and slow my vehicle to match with adaptive cruise control active. Cruise control also had difficulty controlling speed on downhill sections, at times allowing the vehicle to exceed the set speed by as many as 8 miles per hour.

• 07/31/2023· FORWARD COLLISION AVOIDANCE

  Vehicle repeatedly has applied emergency braking in situations where it should not have been applied. Generally, the problem is most likely to occur on two-lane roads with oncoming traffic and a bend to the right as viewed as I am driving. This has also occurred, to a lesser extent, on the highway when a car immediately in front slows and changes lanes to the right (as would be done to exit the highway). In this case, it seems like the system is too slow to recognize that the vehicle has changed lanes.

• 07/29/2024· SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE

  My name is [XXX] , I am the owner of a 2022 Honda Pilot, and the safety of this vehicle is now of great concern to me. My vehicle has done up to 35,000 mileages. On Friday, [XXX] as I was driving on the highway, this vehicle suddenly stopped without warning. All the lights on the dashboard came up and I received 5 messages indicating that the following had problems: Emission System, Vehicle Stability Assist (VSA), Electric Power Steering, Transmission System, and Adaptive Cruise Control. This is a very dangerous and life-threatening hard stop that occurred in the middle of the highway, and I had to tow the vehicle to the DACARS Honda Dealership in Bowie, Maryland. I must state that my service history is up to date as of the time of this incident. The dealership carried out a diagnosis and confirmed all the problems from the messages that I received and agreed to fix them because the vehicle is still under Manufacturer's Warranty. I am really concerned about the safety of this vehicle and the lives of other owners and road users who may not be as lucky as I was on [XXX]. I recommend a very detailed safety evaluation on this Model of Honda and if possible, immediately instruct the replacement of all the safety problems/parts listed above pending the outcome of this investigation/evaluation, and ultimately instruct a recall of this model of Honda. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/28/2024· UNKNOWN OR OTHER

  The sunroof exploded while driving on the interstate. It is available for inspection. If I was driving with sunroof open the exploded glass could have caused injury.

• 07/20/2024· SUSPENSION,SERVICE BRAKES

  My front struts were making noise brought car to dealer and dealer determined they were bad and had manufacture replace under warranty. Today, I brought my car into the dealer for maintenance, and I'm being told I have to replace brakes, but looking at them, they are wearing unevenly, which I believe should not be

• 07/20/2022· FORWARD COLLISION AVOIDANCE

  When driving on highways and interstate the vehicle flashes BRAKE when the is no reason to brake. This happens multiple times per day, in our commute. The 2nd thing (and most dangerous) is the auto braking. Several times on the interstate the car has done a HARD brake while going interstate speeds, only there wasn’t a reason for it. No other vehicles were in front of us at the time. It has also happened several times on the state road that we drive daily. We have taken it to the dealership and were told it is functioning normal. It’s not. I have contacted Honda and I have a case number with them, but they have failed to contact me when they said they would (2 weeks late) We see this as an absolute danger to our family. We need an advocate. The issue is ongoing.

• 07/17/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I brought my Honda Pilot 2022 AWD on September 2022 with Captial Expressway Honda, San Jose. Since then, my Honda Pilot went dead twice in less than a year. The first time was in December 2022; I had Geico jump my battery. The second time was in June 2023; my Honda Pilot went completely dead with all the error codes. The incident started on June 25, 2023; I was on vacation for 3 weeks and returned with a dead car. The lack of customer service and the unprofessional Yvonne Liao at Capital Honda blamed me for not driving enough. She stated that the Honda Pilot must drive more because the computerized system drains the battery. Instead of admitting manufacture defect and recall, Yvonne blamed the customer for not driving enough and started arguing with me.

• 07/16/2024· ELECTRICAL SYSTEM

  While driving, the dashboard displays (in front of driver and center screen as well) went completely black for 2-3 minutes. Although they eventually came back on, driver lost the ability to determine speed, as well as get any other relevant info while operating the vehicle. There were no prior warnings that it would happen.

• 07/15/2025· UNKNOWN OR OTHER

  As I understand it from a law firm, other Honda Pilot owners have filed complaints with the NHTSA the following which is an EXACT description of what is occurring on our Pilot. Ref: 25V-031. Our problem is that there is about a “2-5 second hesitation” or “delay in acceleration” where the engine seems to “bog down for a few seconds before it ‘kicks in’ and then there is a ‘surge of power.’” This surge of power causes a rapid acceleration where the vehicle “jumps forward at a rapid rate.” I took this to Honda two years ago after we first purchased it and they said that "All vehicles are made this way now." This has proven "very dangerous" when trying to do a 3-point turn or a u-turn in traffic. I'd be happy to demonstrate this with someone if they want to ride along so they can see for themselves. I checked your site but it says there aren't any recalls for my vehicle. Problem is, Honda told me the same thing two years ago so if it isn't on your site, appears that it isn't a problem for them. Please help look into this before someone in my family or someone else's gets hurt.

• 07/15/2024· SERVICE BRAKES, HYDRAULIC,POWER TRAIN

  The contact owns a 2022 Honda Pilot. The contact stated that while driving at undisclosed speeds and depressing the brake pedal, there was an abnormally loud squeaking sound coming from the brake pedal. There was no warning light illuminated. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle had been taken to the dealer where a software update was performed; however, the failure persisted. The dealer stated that dust had caused the brake pedal to squeak and the failure persisted after the repair was performed. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 18,000.

• 07/15/2024· VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  The car accelerated brakes did not work or did not function. The. “Brakes “word (brown color ) flashed 2 x. I was going to work I parked on the upper level of the parking structure. AS I was doing rear parking I adjusted the car forward to align with the parking slot . As I moved the car forward it jolted and accelerated. The brakes was not working. The word “brake”. Flashed. 2 times . The car fell to the lower floor. I was fortunate as it was a Sunday no car nor pedestrian was in the lower level but the car beside where I fell suffered damages. I was brought to the emergency department . Paramedics and police were called. My ct of head neck abdomen and pelvis were negative. Ct of chest showed band like contusion comparable with seatbelt injury. I suffered from bruises to my left leg. Right breast lower abdomen. Left clavicle area. History wise: my Honda pilot lost all power on [XXX]. I had it towed to the Honda service center in Cerritos. I was told it was battery issue. Battery was changed A ,month after I crashed. I informed my insurance. I called Honda. They gave me a case number. But said it’s the insurance who will investigate. Per insurance Honda should do the investigation. Up to this day I have no update from Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)