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2022 / GMC

2022 GMC Acadia

5/5

Overall rating (best variant)

Safety ratings

2022 GMC Acadia SUV AWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 4Side, driver: 5Side, rear passenger: 5Rollover risk: 15.1%
  • Lane departure warningStandard
  • Forward collision warningStandard
  • Electronic stability controlStandard

2022 GMC Acadia SUV FWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 4Side, driver: 5Side, rear passenger: 5Rollover risk: 16.4%
  • Lane departure warningStandard
  • Forward collision warningStandard
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 22V446000 · 23/06/2022

    General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia All-Wheel Drive (AWD) vehicles. The fuel tank rollover valve may not provide a proper seal in the event of a rollover crash.

    Risk: A fuel tank rollover valve that does not properly seal can result in a fuel leak during a rollover crash, increasing the risk of a fire.

    Fix: Dealers will inspect the fuel tank and replace the fuel tank shell if the rollover valve is found to be dislodged or missing, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N222366070.

  • SUSPENSION:REARCampaign 22V427000 · 16/06/2022

    General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia vehicles. The left-rear suspension toe link may have been tightened improperly, which could result in a loose or separated toe link.

    Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

    Fix: Dealers will inspect the left-rear suspension and replace the fastener if it is loose or missing, free of charge. Owner notification letters were mailed July 11, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222364330.

  • AIR BAGSCampaign 21V702000 · 10/09/2021

    General Motors, LLC. (GM) is recalling certain 2022 GMC Acadia vehicles. The sensing diagnostic module (SDM) may have been left in "manufacturing mode" and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: The air bags will not deploy with an unactivated SDM, increasing the risk of injury in a crash.

    Fix: The vehicles will be returned to the assembly plant for SDM activation. Both affected vehicles are still in dealer inventory and therefore no owner notification letters will be mailed. Owners may contact GMC 1-800-462-8782. GM's number for this recall is N212344261.

Owner complaints

47
Complaints
3
Crashes reported
1
Fires reported
4
Injuries
0
Deaths

Most-reported areas

  • ENGINE14
  • ELECTRICAL SYSTEM14
  • UNKNOWN OR OTHER10
  • FUEL/PROPULSION SYSTEM8
  • POWER TRAIN4
  • LANE DEPARTURE4
  • STEERING3
  • SEAT BELTS3
Read individual complaints (47 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/2023· POWER TRAIN,ENGINE

    There are currently approximately 22,000 miles on this vehicle. On approximately December 22, 2023, the car was operating normally, and has been since purchased with 3 miles on it, the car was being parked into a flat parking spot at a local store, when the car was stopped completely, the engine/start button was pushed, which normally put the car into park and shut the car down, this time, the car shut down but NEVER went into Park and started to drift forward approximately 2 feet before the driver was aware that the car was moving. Luckily there was enough room left when the car was parked if not it would have hit another car or someone else. The passenger door was opened upon shut down and the passenger was getting out and that was the only way the passengers knew the car was still moving. The car or incident has not been reported to the dealer as of now but will be in the near future. There were no warning lamps or messages however the brakes were hit immediately upon recognition and the D light was still illuminated. This issue has not been recreated nor has it happened before.

  • 12/19/2025· UNKNOWN OR OTHER

    Vehicle has an ongoing water leak, has been to the dealer twice so far. Both times said it was fixed.

  • 12/19/2025· UNKNOWN OR OTHER

    No specific incident. High pitch rattling in ceiling. Does not seem to be coming from the sunroof but the middle light fixture.

  • 12/09/2024· FUEL/PROPULSION SYSTEM

    While deiving in three lanes of traffic in rainy weather. The vehicle began to buck as though the engine was cutting on and off. No warming lights or abnormal noises preceded the event. The vehicle lost traction several times, but recovered. As quickly as it happened it stopped and normal driving resumed. It occurred 2 more times after approximately 1 mile of travel. I was able to limp the vehicle home, but once I shut it off it would not start again. I had it towed to the dealership and the service consultant informed me that it was the Fuel Pump Control Module that had failed and it was covered under warranty.

  • 12/05/2025· UNKNOWN OR OTHER

    The rear view camera fails to function intermittently and is occurring at a higher rate of frequency. On numerous occasions when the vehicle is put in reverse the screen goes black with a red triangle caution symbol and a white camera crossed out. Now the system is unavailable more then operational. Based on the drivers rear vision when backing in this particular vehicle, the lack of the rear camera view increases the risk of crash. This also increases the risk of severe injury to a pedestrian behind the vehicle. The same issues were addressed on earlier models via a safety recall which should be extended to 2023 model.

  • 12/02/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    This is on behalf of my mother who doesn’t speak English only Spanish and has been having issues with this car The radiator fan stopped working on my moms car causing engine to heat up and almost blow up in the middle of the road and I had to pull aside. Had to also replace original battery in middle of a red stop light car turned off and never came back on due to faulty battery is what the auto parts told me when they tested the battery out. Back up camera never turned back on went completely black Left mirror for signaling also went black. Cause for me not to be able to see other cars coming from other lanes.

  • 11/29/2025· UNKNOWN OR OTHER

    Message with “steering assist reduced, drive with care” pops up on the screen. The temperature gauge drops to on the cold side. After you shut off the car the fan will run for 10 minutes trying to “cool” the car. The temperature cannot regulate.

  • 11/28/2025· ELECTRICAL SYSTEM

    I have a faulty coolant temperature sensor or thermostat in which the fan is running loudly and temperature gauge is not working

  • 11/24/2025· UNKNOWN OR OTHER

    Coolant temperature gauge stops working and shows cold temperature reading. The radiator fan runs for about 2 minutes as if the engine is overheating. I think it's a temperature sensor issue or thermostat issue or both.

  • 11/24/2025· STEERING,ENGINE,LANE DEPARTURE

    The “Steering assist reduced” message came on and, when shut off, the fan blows very hard and loud.

  • 11/23/2025· ELECTRICAL SYSTEM,ENGINE

    Multiple times an alert has been given for "Driver assist temporarily reduced, drive cautiously". Additionally, the check engine light has come on, with codes for the cooling system. Cooling system fan (HVAC Blower) remains on after shutting off vehicle for anywhere from 5-15 minutes. Coolant levels have been checked and are correct. Heat & AC function, however the thermostat gauge on the instrument panel does not read any temperature at all. At this time, the vehicle has not been taken to the dealership for assessment due to financial constraints.

  • 11/23/2025· ELECTRICAL SYSTEM

    The entire dashboard instrument panel and entertainment screens frequently go black on 2022 ACADIA. This occurs intermittently several times per week and has occurred since purchase in Nov 2024.

  • 11/07/2024· STEERING,ENGINE

    Engine light warning displayed, temp gauge on display needle remains far left C and doesn’t deviate from that position, steering assist warning displayed, and fan runs for a few moments after the engine is shut off.

  • 10/17/2025· ENGINE,LANE DEPARTURE

    Electronic thermostat fails. Which causes steering assistance reduced drive with care to illuminate. Temperature gauge drops to cold. Air conditioning no longer operates.

  • 10/14/2024· ENGINE,FUEL/PROPULSION SYSTEM

    my car (2022 GMC Acadia Denali) died on a busy road (XXX) due to this issue yesterday, the engine just stops at 75 miles per hours, I'm barely made safe to the border of the highway. Fuel management system and Engine electrical system were the errors. The FMCE module need to be replaced as the dealer technician stated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 10/07/2025· SEAT BELTS

    The contact owns a 2022 GMC Acadia. The contact stated that the rear passenger side seat belt and driver's side rear seat belt failed to fully extend smoothly while passengers were attempting to buckle the seat belt, or while attempting to secure a car seat inside the vehicle. The contact stated that while pulling the seat belt from the retracted position, the seat belt locked up. The contact had to release the seat belt and then attempt again to securely buckle the seat belt. The contact stated that the rear passenger’s seat belt retractor failed to lock in place while securing the car seat. The contact stated that the belt was very loose. The contact stated that the driver's side rear seat belt was also difficult to secure the car seat. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that both seat belt units needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 42,745.

  • 09/26/2022· ELECTRICAL SYSTEM,LANE DEPARTURE

    Driver side blind spot monitor fails to detect vehicles. I first became aware of the problem as I was entering a freeway and nearly caused an accident. I scheduled service at my GMC dealership but had to wait two weeks for an appointment. The system stared working again just before the appointment and the dealer service department could not find a problem. My neighbor's 2021 GMC Acadia has the same issue. Does somebody have to die to correct a safety defect?

  • 09/17/2023· POWER TRAIN

    I had a noise in my front driver side and the car felt like it would pull or sputter. I took it to GMC and they said the bearings are miss threaded in the transmission and it is causing problems with the sputtering and control of the car. They said this is a known problem in GMC but they do not have a recall on the car or the parts to repair it. This is a safety risk because if the transmission is slipping then I could loose control of the car and crash. It can also damage other parts to the car. No warning light or check engine light came on in the car.

  • 09/09/2025· STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    I have had multiple sensor issues with my Acadia since reaching 60000 miles. Currently, there is a thermostat sensor causing hard shifting, No cold air blowing from the AC, stabilitrack, traction control, steering assist reduced and fan running after turning off. I would not report it but I am in a facebook group where MULTIPLE people are reporting having the same issue in their Acadia's.

  • 09/06/2025· ELECTRICAL SYSTEM

    Automatic locks are triggering while driving and soon after vehicle is parked and powered off.

  • 08/25/2023· FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION

    My engine light came on, I took it to the service center where I purchase the vehicle. They state it is a evaporative emission canister purge pump. They state the part is on back order due to many vehicles having the same faulty part. I contacted GMC, they state the part is not available at this time. Secondly the park assist was recalled to be fixed. That part is also on back order and not available at this time.

  • 08/15/2025· SUSPENSION

    The contact owns a 2022 GMC Acadia. The contact stated while driving 5 MPH, there was an abnormal clunking sound coming from the rear of the vehicle. There was a squeaking and squealing sound coming from the rear of the vehicle. There were no warning lights illuminated. The local dealer was contacted, and an appointment was scheduled. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 56,000.

  • 08/01/2024· ELECTRONIC STABILITY CONTROL (ESC),ENGINE

    The contact owns a 2022 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and the stability track warning light illuminated. The contact stated that when the accelerator pedal was depressed, the contact stated that an unknown fluid was shooting out onto the contact's foot. In addition, the contact stated that the front driver's and the passenger's floorboards were soiled with the fluid. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact stated that when the vehicle was restarted, the vehicle was driven without further failure. The contact stated that the failure had occurred while her six children were inside the vehicle. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred five times. The contact stated that the vehicle was taken to the dealer each time. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 600.

  • 07/23/2026· FUEL/PROPULSION SYSTEM

    The car stalled while driving it. It would not restart. I received an email with error code po23f. The car had to be towed to the dealership for repair. P023f fuel pump power control module failed. Fuel pump power control module had to be replaced. Car was at 45,041 miles.

  • 07/13/2026· ENGINE

    “Steering Assist is Reduced” warning, P0128 code, thermostat-related symptoms, increased steering effort or other safety concerns while driving. This issue required increased steering effort and affected my wife's driving ability to respond to changing traffic conditions. This is most likely a faulty thermostat housing assembly. This has been well documented temperature gauge problems, cooling system issues, and related warning messages. Our GMC Acadia is a 2022 AT4 with 53,500 miles. GM recently issued Special Coverage N252508350 for 2021 Acadias with the 3.6L LGX engine affected by thermostat housing issues. Owners of other model years reporting substantially similar symptoms remain responsible for the repair cost. Please investigate this.

  • 07/12/2022· FORWARD COLLISION AVOIDANCE

    Several times the Automatic Emergency Braking (AEB) was activated unnecessarily. Twice were at a 4-way stop. I was turning left with a stationary car (#1) across the intersection waiting to proceed next. As I got part of the way through the turn, the AEB reacked to the car (#1) and engaged. Slowing my car and almost brought it to a full stop in the middle of the intersection. I now drive the car with AEB disabled.

  • 07/11/2024· ENGINE,FUEL/PROPULSION SYSTEM

    Engine leak was repaired multiple times. Heated Seats repaired multiple times. Purge Pump repaired multiple times. Car is a junk.

  • 07/09/2025· FUEL/PROPULSION SYSTEM

    The Fuel Pump Control Module failed. It happened when the car was parked. The car would crank, but would not start. We were stranded far from where we live. It was hot and we had to be towed to a GM Dealership. This part could have failed on the hi-way with awful results. The Dealership verified the defective part. We have the old part as needed. Lots of lights flashed and went out. The Engine Light stayed on. The Gas Gauge was not reporting the correct amount of gas in the tank, but seemed to correct itself before the part failed..

  • 06/26/2024· FUEL/PROPULSION SYSTEM

    Vehicle stalled and was unable to get out of roadway due to failed fuel pump module.

  • 06/03/2025· UNKNOWN OR OTHERCrash

    My 2022 Acadia does not go into park at times even though the control button shows that it is in park. On May 15, 2025, I pulled under my carport and put the car in park. As I reached for my purse in the passenger seat, the car started moving forward even though it was in park. It ran through my privacy fence and injured my daughter who happened to be on the other side of the fence. She had some pretty severe bruising and scrapes on her hip, thigh, and upper body. The pain is bad enough, but her arm and shoulder was injured. It continually feels like something running up and down her arm. This is three weeks later and she still has the problem. The horrifying fact is the reality that I could have killed her through no fault of my own. I had the car towed to the dealership because I was afraid to drive it. Of course, the service department said they ran a test through the electrical system and found no problem with it. They brought my car to the front and told me there was nothing wrong with it. In fact they said they had not heard of that kind of problem. When I have to park I find a parking spot that would be least likely to have someone walk in front of it. If I have to park facing anything I will not pull up fully into the parking space so if my possessed car decided to go for a joy ride while in park again, at least someone would have a running chance to stay alive. I consulted the internet trying to find a fix to the problem. What I found was that GM has had the problem for years and has no idea how to fix it, yet they are allowed to continue to sell vehicles that are a potential safety hazard to society. My vehicle is a safety hazard to me and to society. Also learned that if you take you car to the repair shop you are appeased thinking they repaired the problem and yet it continues. When your warranty runs out, GM expects you to pay for any further visits to the shop. As far as I'm concerned selling GM products could be considered A FRAUDULENT ACTIVITY!

  • 06/03/2022· VEHICLE SPEED CONTROL,LANE DEPARTURE

    The cruise control does not down-shift the vehicle early enough. it does not react for the first 6mph over set point and then when it downshifts it only downshifts one gear. The vehicle exceeded 10mph over set point on a 6% grade and brakes had to be engaged because manual limit did not perform as intended at the moment. This might have been ok in the 90s but all other cars I had handled this much better in last 15 years. The lane keep assist attempts to drive the car into oncoming traffic when there are road patches present in the lane.

  • 05/29/2025· UNKNOWN OR OTHER

    The back up camera failed at 36200 miles and the dealer will not fix. I see there was a recall on 2021 models due to bad cable.

  • 05/28/2026· POWER TRAIN,ELECTRICAL SYSTEM

    This vehicle was bought brand new and has received proper maintenance from one dealership since purchasing. I had to replace the thermostat and radiator before owning the vehicle three years. Within two years of owning the vehicle, my battery went out, which I thought seemed a little early. Then shortly after, I noticed that my locks weren’t engaging when I took my car out of park. Then my car wouldn’t even lock. When I tried to do it on the door control, nothing happened, then when I used my key to do it, it caused the alarm to go off and I couldn’t get it to stop. This resolved after a day, and then it rained again, and it started again. This time, my car wouldn’t unlock and I was trapped in my vehicle and had to open the trunk to get out. This is a known issue according to GMC with no fix. I took it to the dealer, and the codes were saying BCM and told it was being replaced but instead was “serviced”. This issue has begun again, and now I’m being told the locks are the issue and not the BCM, and that may not be covered under warranty. Not being able to get out of your vehicle or not being able to lock your car is a safety issue for passengers leaving them vulnerable to theft, someone entering their car while they’re in it and hurting them. I have had so many issues out of this vehicle and I do not believe I should have to pay for a repair that is a safety issue KNOWN TO THE COMPANY. I feel unsafe driving this vehicle now and it doesn’t even have 60k on it. So I’ve estimated on the date of the first incident and the new one just Happened this week. The information about this issue can be obtained from my dealership and GMC as it is a known issue with no real fix.

  • 05/25/2023· SERVICE BRAKESCrashFire

    The contact owns a 2022 GMC Acadia. The contact stated that while depressing the brake pedal to stop, smoke began to fill the cabin of the vehicle. The transmission was switched to the park position and the contact exited the vehicle and discovered flames and smoke coming from the front brake rotors. Moments later a clicking noise was heard and the unoccupied vehicle rolled down an incline and crashed into a tree and came to a stop. A police report was taken at the scene. The vehicle was towed to the local dealer. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 15,000.

  • 05/11/2023· EXTERIOR LIGHTING,ELECTRICAL SYSTEM

    The contact owns a 2022 GMC Acadia. The contact stated that while driving at night at an undisclosed speed, the instrument cluster light inadvertently turned on and off. Additionally, the speedometer was inoperable. The turn signal warning light was illuminated, and the headlights inadvertently illuminated on and off while driving. The vehicle was taken to the dealer on three separate occasions; however, the dealer was unable to duplicate the failure. The dealer replaced an unknown module, but the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

  • 05/10/2022· SEAT BELTS

    passenger side seat belt does not buckle. The receiver piece for the buckle gets jammed and does not latch. My wife and I just had a baby and we are concerned about all the seat belts now, not sure if the others will give out as well.

  • 04/15/2025· ELECTRICAL SYSTEM,ENGINE

    My Acadia has had a stuttering problem and we have taken it to the dealership many times. They finally changed the torque converter but that didn’t fix it. Now today (4/15/25) I got home and I was getting a steering assist reduced error code and then when I turned my car off the fan went as high as it could and wouldn’t turn off. Finally after a bit of time it turned off. I got my car 4/28/22

  • 03/19/2024· ENGINE

    The contact owns a 2022 GMC Acadia. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that the wheels seemed unbalanced while driving. The contact stated that the failure occurred several times. The dealer was contacted and informed the contact that there were no availability on the following week. The contact stated that the GMC mobile app indicated that there were issues with the engine and transmission. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

  • 03/14/2024· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

    I was driving on the highway with my kids and my car suddenly shuts off. There was no warning messages or other symptoms of the problem... no signs! This took place on February 25, 2024. It was towed and taken to the GMC dealership (coral springs) for 3 weeks now.

  • 02/23/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    The back up camera went grainy, then completely black. The car is equipped with surround vision camera system. The camera system flashed on / off then completely blacked out. Then would randomly flash a partial picture, and then back to no picture.

  • 02/18/2026· ENGINE

    UNKNOWN After diagnosis at the GMC dealership they stated that it is same issue as released in the following: Special Coverage Adjustments: N212356540 Front Exhaust Pipe N222385510 Special Coverage Front Exhaust Pipe However they CURRENTLY do not cover our GMC Acadia Model year 2022

  • 02/09/2026· FORWARD COLLISION AVOIDANCE

    The contact owns a 2022 GMC Acadia. The message "Front Assist Blocked" was displayed. The vehicle was taken to the dealer, where it was diagnosed with a camera failure. The camera was replaced; however, the failure recurred while the contact was driving an hour later. The dealer was notified of the failure and informed the contact that the repair could not be covered under the warranty because the warranty had expired; however, the contact stated that the warranty would expire in August. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

  • 02/07/2024· AIR BAGS,STRUCTURECrash

    Vehicle in a motor vehicle accident, hit from behind with great force. Airbags did not deploy. Three occupants in vehicle. The frame was easily damaged of the vehicle causing it to be totaled out. This VIN was not marked apart of recall but yet it does show it is. Recall was reported a week prior to incident unknowingly at the time of incident. Vehicle was hit at a stop red light by a Chevy suburban that drove away. The airbags should have went off. There is video image from local city traffic cam to show the hit. Good brakes though. Was able to hold onto the brakes and not hit the vehicle in front of me. Vehicle is at local salvage lot as of 2/8/24 and you may be able to grab it before it’s parted out or reconstructed.

  • 02/05/2025· POWER TRAIN

    12/13/2024: While pulling onto the highway, the vehicle suddenly not accelerate past about 18 mph and would not shift gears, only rev the engine louder. Once button was pressed to engage shifting gears manually, the gear number was not shown on the dash as usual, only the letter L. We were able to drive slowly to the next exit ramp to get safely off the road. Notification about engine/transmission popped up on dash and on myGMC app. On star emailed report. Vehicle was towed to local GM dealer and assessed. Have been told that transmission needs completely rebuilt, but no description of actual issue. As of today, 2/5/2025, still waiting on parts to complete transmission rebuild.

  • 01/24/2023· SEAT BELTS

    This is about my brand new Acadia. One of the seatbelt locks of the second row is missing. I did report the issue to the GMC local dealer and they’re to replace the missing lock, however, I was expecting to get GMC to take immediate action as this is a major safety concern. I have received no communication back from them yet. I’ve got the vehicle in Tijuana Mexico and typically drive it in both California USA and Baja California Mexico.

  • 01/11/2026· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

    purchased the vehicle in good faith, unaware that the check engine light was illuminated at the time of purchase and not informed that this indicated a serious mechanical or emissions-related issue. After purchase, the dealership repaired an emissions-related problem, and the check engine light was no longer present when the vehicle was returned to me. However, within three days of having the vehicle back in my possession, I began experiencing additional issues, including electrical malfunctions and abnormal noises coming from the front wheels. These problems caused the vehicle to feel unsafe to operate and raised serious concerns about its reliability and overall safety. Due to these concerns, I returned the vehicle to the dealership immediately.

  • 01/09/2026· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE

    The contact owns a 2022 GMC Acadia. The vehicle was recently purchased, and at the time of purchase, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the emissions system had failed. The vehicle was repaired. The contact stated that on a separate occasion, three days after the vehicle was picked up from the dealer, there was an abnormal sound coming from the vehicle. The vehicle was taken to the dealer, where it was determined that the rotors and brakes had failed, and the lining for the front two wheels was damaged. In addition, the contact informed the dealer that all four windows failed to function as intended. The contact stated that the buttons to roll up or down the windows failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle vibrated abnormally. The contact stated that when the radio was turned on, there was an abnormal sound coming from the radio. The vehicle remained at the dealer unrepaired. The contact was provided a loaner vehicle. The contact sent an email to the manager at the dealer regarding the vehicle. The contact was offered assistance. The following day, an employee from the dealer reached out and informed the contact that no assistance would be provided and that if the rental was not returned, it would be reported as stolen. The contact stated that she was threatened after the employee realized that she had thought about filing a Lemon Law complaint. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.