crashtest

2022 / Chrysler

2022 Chrysler Pacifica

5/5

Overall rating (best variant)

Safety ratings

2022 Chrysler Pacifica MV FWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 11.6%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2022 Chrysler Pacifica MV AWD

Not ratedOverall
5/5Frontal crash
5/5Side crash
5/5Side pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (10)

⚠ Park outside — urgent recall

NHTSA has flagged a recall on this vehicle as severe (fire risk — park away from structures). Contact a dealer immediately; recall repairs are free.

  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 26V362000 · 04/06/2026Park outside

    Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

    Risk: A vehicle fire increases the risk of injury.

    Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

  • AIR BAGS:SIDE/WINDOW:CURTAINCampaign 26V189000 · 26/03/2026

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Risk: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

    Fix: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

  • AIR BAGS:SIDE/WINDOW:CURTAINCampaign 24V793000 · 24/10/2024

    Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

    Risk: An air bag that does not deploy during a crash increases the risk of injury.

    Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

  • SEATS:MID/REAR ASSEMBLYCampaign 22V181000 · 24/03/2022

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

    Risk: An unsecured seat increases the risk of injury in a crash.

    Fix: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

  • EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Campaign 25V876000 · 17/12/2025

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

  • EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Campaign 25V877000 · 17/12/2025

    Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

  • ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLESCampaign 23V010000 · 17/01/2023

    Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 24V436000 · 13/06/2024Over-the-air fix

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

  • VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGESCampaign 22V619000 · 11/08/2022

    Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.

    Risk: Improperly functioning wipers can reduce the driver's visibility in certain weather conditions, increasing the risk of a crash.

    Fix: Dealers will tighten the wiper arm nuts, free of charge. Owner notification letters were mailed August 30, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US's number for this recall is Z80.

  • AIR BAGS:SIDE/WINDOW:CURTAINCampaign 25V302000 · 08/05/2025

    Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

    Fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

Owner complaints

204
Complaints
6
Crashes reported
2
Fires reported
13
Injuries
1
Deaths

Most-reported areas

  • POWER TRAIN70
  • ENGINE68
  • ELECTRICAL SYSTEM56
  • UNKNOWN OR OTHER26
  • FUEL/PROPULSION SYSTEM26
  • SEATS16
  • VEHICLE SPEED CONTROL14
  • FORWARD COLLISION AVOIDANCE14
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/2025· UNKNOWN OR OTHER

    I have no damage to my vehicle or no recalls

  • 12/27/2022· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    When it is unusually cold, the heater fails to heat the hybrid battery sufficiently to register the correct voltage. This causes the car to enter “turtle” mode- a special mode that limits the car to 30 mph. It’s designed to allow the driver to get to a dealership. When we were driving at highway speeds about 70mph, during a particularly cold day, the turtle mode dropped us suddenly to 30 mph. This nearly caused an accident as we almost lost control of the vehicle on ice and snow. It was so sudden we had to swerve into the side of shoulder.

  • 12/23/2025· AIR BAGS

    The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags). The dealer was contacted and confirmed that parts were limited, with only one kit provided per week, and that a waiting list was in place. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

  • 12/19/2024· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

    I was renting this vehicle. On my way home on the highway, going about 70 mph, the vehicle suddenly illuminated the check engine light. Soon after, an message appeared on the dash warning me that I needed to stop and that the vehicle would shut off soon. I immediately pulled over and turned at the next county road. However, I did not realize until this point that my engine power was now being limited to almost nothing. As I crossed a railroad crossing and realized I didn't have engine power, I just hoped that I'd be able to cross and not end up dead on the tracks. Thankfully there was still enough engine power being made available to me to cross the tracks safely and park further down the road. I then turned off the vehicle, called the rental emergency hotline, and was actually able to start the vehicle again at that point without the error. However, the check engine light was still illuminated. I drove the rest of the way home with the check engine light on, but had no other encounter of the message warning me that the vehicle would shut off soon.

  • 12/08/2022· POWER TRAIN

    The vehicle lost power while driving on the highway. My wife had to coast off the highway.

  • 12/07/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    While driving on a busy freeway, a warning light appeared: "Stop safely vehicle will soon shut down" Loss of power in such a situation is dangerous. This happened on three separate occasions during the same trip yesterday. It happened once about a month ago and when we brought it to the dealer, they said it was some sort of computer glitch. On each occasion, after pulling off the road and shutting the car off, we were able to restart and drive normally -- until it happened again. We are taking it to the dealer today. Needless to say, we will not drive the vehicle until this is fixed, because we could be placed in an even more dangerous situation.

  • 12/04/2025· AIR BAGS

    The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

  • 12/03/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

    The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving approximately 35 MPH, the vehicle independently accelerated. The contact stated that several unknown warning lights illuminated. The contact was able to stop the vehicle by depressing the brake pedal; however, when the brake pedal was released, the vehicle independently accelerated without the accelerator pedal being depressed. The contact stated that the accelerator pedal failed to respond while being depressed. The contact stated that the failure had occurred three times and occurred while driving at various speeds. The contact stated the failure also occurred while driving at 70 MPH. The vehicle was taken to an independent mechanic who was unable to retrieve any fault codes but informed the contact that the 12-Volt battery was not at full charge. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the accelerator pedal assembly and the main computer had produced fault codes, but the dealer later stated that there were no codes. The vehicle was not repaired. The manufacturer was informed of the failure and a case was opened but was later closed. The failure mileage was 41,607.

  • 11/26/2025· FUEL/PROPULSION SYSTEM

    Fuel line leak near engine. It sounds very similiar to the 2023 Chrysler Pacifica Recall. The vehicle reaked of gasoline fumes coming in through the vents. Our mechanic replaced the fuel line, said it had a hole. We felt very unsafe even starting the car when it reaked of gas due to risk of fire. No warnings lights or anything, just the smell to tip us off. No one else has inspected the car since we didn't have anything catastrophic happen.

  • 11/22/2025· SEAT BELTSCrash

    I was in an accident. Where the van rolled 17 times. On or about the 12th roll. The retaining lock on the shoulder strap released. This allowed me to slide out of the seatbelt. This caused me more complicated injuries. The vehicle is currently at copart impound lot in Oklahoma City, OK. Will be available for inspection upon your request. The Oklahoma highway patrol report indicated. I was wearing my seatbelt but the retaining lock on shoulder strap had broken. The Oklahoma highway patrol report # OHP25-024333. There were no warning lights or messages to indicate that there was a problem.

  • 11/20/2023· ELECTRICAL SYSTEM,STRUCTURE

    The mirror on the passenger side of the vehicle "exploded".

  • 11/18/2024· POWER TRAIN

    When I was on highway, the dash suddenly displayed a notification that asks me to pull over safely because the vehicle would shutdown soon. I had to follow the instruction to pull over on the side of the highway before the vehicle lost propulsion.

  • 11/04/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,LANE DEPARTURE

    The auto start/stop activate at lights when lift off the brake van cuts off and quickly restarts and turn off the lane departure light and sometimes doesn't restart and is hard to restart. Van sometimes cuts off on the middle of intersection and hard to restart.

  • 11/03/2022· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

    22' Pacifica has advanced front brake assist . It does not work. I have tried and it only sets off a audible warning noise and dash says BRAKE. NO braking assist like it was stated it would have. I took it back to dealership 3 times now and have been told every time it has no codes. This safety braking does not work. The settings are all on . But there is no assist braking at all.

  • 10/28/2022· ENGINE

    Driving down the highway at 80 mph, the engine suddenly quit. The check engine light and battery light illuminated after the engine had quit. I was able to coast to the shoulder. Once stopped the ignition could not be turned off to try to restart the van. It would only move from Run to ACC. After sitting without touching anything for 4-5 minutes, the Ignition indicator moved to Off and then was able to be restarted. This is the third occurrence, the first happening while stopped at a red light and the second in a parking lot when shifting from reverse to drive. The dealer agreed to pick up the van from my work and drive it to their service center. The van quit on that driver once on the return trip. The van had just been in service for 36 days and was returned as operational with no defects on October 19, 2022. The parking lot event occurred 5 days later on October 24 and the highway shutdown on October 26. This is obviously a major safety risk. If I had not been driving at 0500 with minimal traffic the outcome could have been worse.

  • 10/22/2024· UNKNOWN OR OTHER

    Wheel Bearing failure at 70,000 miles. Almost caused a head on crash.

  • 10/21/2025· POWER TRAIN

    This car has lost power train at highway speeds several times almost casing accidents in major interstates intersections with no left shoulder. Chrysler has more than reasonably failed to repair this car transmission 9 times. This car has been in repair for 7 months in 2023 waiting for a new transmission. It has now spent more than 30 accumulative days just this year, and it is now at the dealership having its transmission replaced for the second time. I am submitting the second transmission replacement notice as evidence and first repair order as evidence. I have been able to avoid collision but have had to many close calls to the point that I feel unsafe driving this car and my wife won't drive this car anymore.

  • 10/21/2024· ELECTRICAL SYSTEM

    This vehicle is 2 years old. It died while I was away from home. It was diagnosed as needing two new batteries. This is the 3rd Chrysler vehicle that I have had to replace batteries in. One vehicle required two battery replacements. This is an ongoing issue, it has to be a known issue. There needs to be some accountability with Chrysler

  • 10/15/2025· ENGINE

    Oil filter gets stripped on oil cooler housing and cracks and leaks damaging engine.

  • 10/15/2023· STRUCTURECrash

    09/17/23 Was driving 65mph, car was slowing Down in front of me and turned cruise control off. Immediately car started stalling. Was in middle lane with cars on both sides. Turned on flashers and no power in gas pedal. At about 30mph, was struck from behind by Jeep! Third car behind struck Jeep and Jeep struck me again. There were injuries and a death. My car was towed. 10/02/23; Now car is in body shop. Contacted Chrysler, they inspected car, but did not drive it. 10/12/23 Just received email stating that they found no problem. They stated that they are not responsible as they found no evidence of manufacturing defect or recall having contributed to this accident. Insurance companies and police are still investigating.

  • 10/14/2025· ELECTRICAL SYSTEM,ENGINE

    The vehicle’s electrical or engine system appears to have failed, causing a sudden loss of power while driving. The exact component has not been identified by the dealership or Chrysler, but it may be related to the recall affecting the vehicle’s powertrain control or electrical system. The vehicle is currently at the dealership and available for inspection upon request. The issue has created a serious safety risk. The vehicle has repeatedly lost power and shut off while driving on the highway, including one incident where I was unable to fully pull off the road before it stalled in active traffic. My children were in the vehicle at the time, placing us in immediate danger of being struck by oncoming vehicles. Because the vehicle can stop without warning, it is unsafe to drive and puts both my family and others on the road at risk. The dealership has confirmed the issue and advised that parts are on backorder for at least 10 weeks. They also stated that even once the parts arrive, they are uncertain how to complete the repair, indicating that Chrysler has not yet provided an effective fix. The vehicle has been inspected by the authorized Chrysler dealership multiple times, and the issue has been reported to Chrysler. It has not been inspected by police or insurance representatives. A warning message reading “Pull over as the vehicle will stop” appears on the dashboard prior to each failure event. The first occurrence was on June 10, 2025, while driving on the highway to my daughter’s graduation. Since then, the same warning has appeared multiple times before the vehicle shuts off completely. It has been 6 weeks at this point and I have no vehicle. Chrysler has offered rental reimbursement of $60 a day but there is no vehicle that is a 7 passenger like my van that is of this cost. At this time they do not have a timeframe of when the vehicle will be fixed and denied a buyback or replacement.

  • 10/13/2023· STEERING

    Went to store. Came home. Went to leave again. Unable to move wheel. Says power steering unavailable. Service required. Luckily, stuck at home. Anywhere else would have been an issue or to go out suddenly.

  • 10/10/2022· VEHICLE SPEED CONTROL

    On Oct. 9, 2022, at approximately 6:30 p.m. EDT, I was braking as I approached a stop sign. For the first second or two of braking, the van slowed normally. Then, as the van was nearly stopped at the stop sign (probably 10 feet ahead of it, and approx. 5 mph or less), while my foot was still gently depressing the brake pedal, the van began to accelerate on its own. In response, I stepped down hard on the brake, lurching the van to a stop. After the hard stop (and explaining it to my family), I gently accelerated through the intersection and parked the van in my driveway. (The stop sign was 2 houses from home.) This was on a residential street, 25 mph speed limit, clear day, dry pavement. Before applying the brakes I had been coasting down the street between 20 and 25 mph. There was no other traffic and no pedestrians. When the van accelerated on its own, we had nearly but not completely come to a stop yet. My foot was still gently depressing the brake to come to a smooth stop. Neither the accelerator nor the cruise control was engaged. With unwanted acceleration while the brake is depressed, I do not think the vehicle is safe to drive. Today (the next morning) I am in the process of calling to have it flatbed-transported to the dealer for inspection. The van is brand new; we've had it 5 weeks, it has 698 miles. No problem or warning prior to this.

  • 10/07/2025· STEERING

    I had the power steering or from their repair journal (68525334-AB GEAR RACK 19075120) replaced at 7062 miles from new as it was making knocking noise from the front of the driver-side. now at 29,650 miles the exact same noise and sound is coming from the same side. Unfortunately for me it just got out of basic warranty now in May. from their journal at: CUSTOMER STATES THERE IS A CLICKING NOISE COMING FROM THE FR ONT DRIVER SIDE WHEEL WHENEVER HE MAKES A TURN OR TURNS THE WHEEL BACK AND FORTH WHEN SITTING STILL (TireWheels Concern) steering rack has a internal popping noise when turning wheel. steering rack is making a internal pop noise then turning wheel back and forth. replace steering rack and set toe.

  • 10/04/2024· ENGINE AND ENGINE COOLING,POWER TRAIN,LANE DEPARTURE

    The contact owns a 2022 Chrysler Pacifica. The contact stated that the transmission was slipping. Additionally, the brakes were making an abnormal squeaking sound. The Lane Departure warning light was illuminated. The TPMS warning light was illuminated. There was an abnormally loud rattling sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.

  • 10/01/2022· BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

    On more than one occasion when I was on a four-lane highway with no vehicle in front of me in my lane, while I was passing a slower moving vehicle in the outer lane, my vehicle slammed on the aes brakes and would have absolutely caused a crash if there would have been a vehicle behind me. That person could have no possibly reacted fast enough to prevent his vehicle from rear-ending my vehicle. Again, there was no one in front of me, only the vehicle in the outer-lane. As far as the rear-cross-traffic problem, my vehicle is one that is missing Chrysler's Sphere and rear-parking-assist because of the chip shortage. There aren't any sensors in the back bumper at all and I'm not sure what triggers the rear-cross-traffic alert, but it does not alert until I've backed up so far from my parking space that if there was a car coming quickly it would surely hit me. This system does not work any where as quickly as any other car I've had it on in the past.

  • 09/24/2025· POWER TRAIN,UNKNOWN OR OTHER

    Dash message "Stop safely vehicle will shut off soon" included a red exclamation mark in the middle with a red triangle and a turtle in the bottom right. A yellow reduced speed type indicator in the top right and a check engine light all at the same time. Also a chime sounded. This occured in town moving around 35 mph. Dealer stated this exact VIN had already received a rebuilt trans around 50k miles from another dealer. Took dealer 2+ months to repair, and had to call many many times to encourage them to push to get it completed. Manufacturer seemed to delay sending parts because they can - no good reason provided. First Power Inverter Module (PIM) was replaced, but that did not resolve the issue. Then dealer rebuilt entire transmission. Dealer lead tech stated that a roller bearing near the bottom of the trans appeared to have start failing, which then causes a short and or some kind of damage with the electrical "phasers". Multiple conversations with lead technician and Chrysler cares indicate clearly that Chrysler is NOT investigating the issue deeply (they did not want any of the failed components, nor did they ask for details from dealer - are they even trying to resolve root cause.... this has been occurring since the earliest models). Chrysler should have a financial incentive to fix to remediate warranty repairs. Why can't chat GPT find literally anything on the web about the root cause, why is it nothing other than reports of the issue can be found??? Nobody has done a root cause analysis. Is Chrysler paying to minimize bad press??? If Chrysler replaced entire trans with rebuilt one at 50k and now it failed again at 80k - when can I expect it to fail a third time?

  • 09/20/2025· POWER TRAIN

    While driving several warning lights came on and the transmission shutdown. I coasted to the side of the road. The engine kept running but the van would not move. I shut the engine off and after a few minutes (5 to 10) I restarted the van and the warning lights were on on. I drove the van 2 or 3 miles and it happened again. Once again after a few minutes all the warning lights were off except the check engine light. I returned to my motel and called a local Chrysler Dealer. I then was able to drive to the dealer with no problem. When they diagnosed the problem they said it had several codes. The following is what the service department did. “Digit-verified cel stored codes p0973 in Tim and in pcm, abs bcm u0418 u0402, u422, alll are stored erased codes, no updates, removed air box to access ground and Tim connector, inspected harness from Tcm to transmission, removed and cleaned ground on trans, reassembled and test drove could not duplicate concern. After more test drives still unable to duplicate concern.” After this I was able to drive home 1500 miles without any problems. Not sure if the problem is fixed or not. I just wanted to report this just in case others are having the same problem and to build a case for a recall if needed.

  • 09/19/2025· Chest Clip, Buckle, Harness

    Chest buckle can be slid down by toddler and toddler can wiggle arms out of harness and release the buckel.

  • 09/19/2025· POWER TRAIN

    Transmission intermittently stuck in 4th gear down shifting 64,000 miles. No code for mechanic to diagnose until 72,000 miles and stuck in 4th gear. Transmission control module and transmission required replacement.code P072f. 2017-2023 hybrid models recalled transmission as well and class action lawsuit.

  • 09/17/2025· POWER TRAIN

    Multiple vehicle shut downs while driving on the highway. A red turtle icon appears on the instrument panel letting me know vehicle will be shutting down, and I will have to pull over. This has happened to me over a dozen times, and I have had the transmission replaced twice now by the dealershp. This is a very unsafe situation because if you are on a road with no shoulder you will stop in the middle of the road and be at risk for a collision. This can happen anywhere, and happened multiple times when I was driving my family for a vacation hours from home. One time it happened I was with my disabled daughter and we were stuck by the side of the road miles from home. When that happened, I could not get the vehicle to restart. If it had not been for AAA I don't know what I would have done to get home. This has happened to me a dozen times since 2023. Chrysler has known about this problem for years! How are they still allowed to manufacture these vehicles with this known major defect?

  • 09/16/2024· UNKNOWN OR OTHER

    The recall has still not been remedied Manufacturer Recall Number: 66B NHTSA Recall Number: 24V-436 Recall Status: Recall Incomplete

  • 09/13/2025· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

    Number of days your vehicle is down: indefinitely as of now there is no fix according to the dealership parts are at least 10 weeks out with them not knowing how to do the install once parts arrive Number of Repair Attempts: there is no fix as of now but the vehicle has broken down 4 times parts for the transmission are on back order (at least ten weeks) and they do not know how to install the parts once they arrive First Repair Attempt Date and Problem: June 10, 2025 The van showed a message saying pull over as the vehicle will stop while we were on the highway heading to my daughters graduation. Initially. We were able to pull over that time and stop driving before the car turned off. we took the vehicle in and they inspected it for the recall. Most recently, the vehicle did it again on the highway. I was not being able to pull all the way over prior to the vehicle, losing power and stopping in the middle of the highway with my children inside. Voice of the Customer / Complaint: as of now there is no timetable for us to be able to return driving the vehicle which is extremely unsafe. We purposely got a seven passenger van to transport our entire family, and at this point we have no way to do. So. The dealership says they are unable to give us a loaner for that, and we are getting no assistance with this with no timetable. As far as when the vehicle will be fixed. Therefore, I’m requesting a buyback of the vehicle so that we can get something to transport our family as the vehicle is down. I am still having to pay for the car note without having anything to Show for it. I cannot drive it as I don’t know when it will shut off. It is currently sitting at the dealer.

  • 09/07/2025· SEATS

    The second-row seat back will not stay in a fixed position. How would that do in a car crash with no fixed back position? Just flop backwards all the way from a rear crash? This part was broken. Spring busted open the cheap, plastic housing to the EZ slide latch. Latch Release Cable - Mopar (68324912AC), 2017-2025 Chrysler - 68324912ac

  • 09/05/2024· FUEL/PROPULSION SYSTEM

    When driving on the interstate highway with about 70 mph a warning message “Service hybrid electric vehicle system” appeared. The high voltage battery charging level was less than 1%. About 30 minutes later, after exiting the highway, another warning message was displayed: “Stop Safely Vehicle will shut off soon”. After about 30s later the motive power was stopped and the car continued rolling. There was no propulsion power anymore, and I was only able to roll into the entrance of a parking lot. Luckily it was a relatively safe location where the vehicle came to a stop. I was alone in the car and was not in direct danger. The vehicle could not be restarted. I called a towing service, and the car was transported to a Chrysler dealership. The fault codes were read out. Chrysler Star recommended to replace a 350 A fuse. The dealership service team drove the car for more than 70 miles without being able to reproduce the fault after this repair. One day after collecting the car from the dealership I drove about 300 miles on the highway. After about 250 miles the warning message “Service hybrid electric vehicle system“ appeared. The high voltage battery charging level was less than 1%. When driving on the highway with about 55 mph, about 150 miles after the warning message appeared, the motive power stopped inadvertently without any warning. I felt a short impulse on the gas pedal, then while rolling at below 50 mph the message “Switch P to start engine“ was displayed. I managed to roll out from the 3rd lane from the right to the emergency stopping lane. It was a dangerous maneuver and I feared for the safety of my five family members traveling with me in the car as the oncoming traffic behind my car didn’t slow down even after switching on the hazard lights. The vehicle could not be restarted and I had to call a towing service to transport the vehicle to the nearest Chrysler dealership. Now I am waiting for the service team to start reading out the failure codes.

  • 09/04/2024· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

    The vehicles transmission malfunctions causing the vehicle to lose complete power, now without warning. We are unable to accelerate and the vehicle comes to a sudden stop. This vehicle shuts down in the middle of the highway causing us to come to a complete stop while driving on the highway, also on back roads one lane roads, the vehicle completely shuts down causing us to block the road and becomes a hazard. This has been a continuous problem. This will now be the fifth time it has been to the repair shop for the same exact problem. It is covered under the warranty, however, when they fix it, it happens right away within two business days, again without warning causing us To be in danger and becomes a hazard anytime we drive the vehicle. The vehicle has been inspected by the dealership service center many times. They also sent out an engineer from their company to inspect it. We now have no warning like before the problem occurs only after the vehicle loses power. This will be the third complaint I've filed for this same issue. after it's been "fixed and inspected" this last time.

  • 08/31/2022· UNKNOWN OR OTHER,LANE DEPARTURE

    NO PROBLEM MY CAR I AM UBER DRIVER. UBER TLLE ME SAFETY RECALLS SELF-CERTIFICATION .MY CAR NO PROBLEM. HAS THE VEHICLE .SO I AM NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE. UBER SAFETY RECALLS SELF CERTIFICATION SO IF YOU HAVE SAFETY CERIFICATION PLEASE UPDATE TO MY. I AM LOOKING THE WEBSITE PLEASE MANUFACTURER AND POSTED ONLINE BY NATIONAL HAGHWAY TRAFFIC SAFETY.I AM UBER DRIVER NO PROBLEM MY CAR SO FAR NO.SO PLEASE SHARE SAFETY CERTIFICATION TO UBER LLC THE VEHICLE IS SEFETY RECALL HOWEVER THEIR REMEDY AVAILABLE AT THIS TIME NO PROBLEM I NEED FOR UBER

  • 08/30/2024· STEERING

    The contact owns a 2022 Chrysler Pacifica. The contact stated while driving at various speeds, there was an abnormal knocking noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the rack and pinion steering needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 49,424.

  • 08/29/2024· POWER TRAIN

    Driving down highway on a business trip. Van flashed on screen with message to pull over immediatley and showed a red turtle. This was dangerous as I was in the far left lane and had to quickly pull over. Then to sit on the side of the highway and wait for a tow truck. With my 3 children in the car, I did not feel safe. Vehicle was sent to dealer where the kept for 6 days and only reset the codes and told me it was good to go. This vehicle has a known defect in the transmission.

  • 08/28/2022· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

    Was driving home and accelerating when there was a mechanical "thump" noise and the vehicle MIL indicator came on with a "red turtle" indicator on. Vehicle speed/performance was immediately reduced and I was not able to maintain a safe speed or have enough power to travel at appropriate speeds when hills were involved. This is the second time this has happened in this vehicle. The dealer has already looked at the vehicle prior and claimed they found the issue and resolved it. Since it occurred again the issue has clearly not been resolved or properly identified.

  • 08/26/2026· AIR BAGS

    The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to parts being on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact was referred to another local dealer as per the manufacturer; however, parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

  • 08/25/2025· AIR BAGS

    The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the contact made several attempts to have the recall repair completed but was informed by the dealer that parts were not yet available. The manufacturer was contacted and informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

  • 08/25/2022· SEATS,ENGINE

    The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the Check Rear Passenger's Seat message displayed. The vehicle was able to be restarted. The dealer was made aware of the failure and scheduled an upcoming appointment. The contact related the failure to the engine; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 250.

  • 08/23/2026· FUEL/PROPULSION SYSTEM

    Chrysler issued this safety recall 52D at the end of June and still no remedy is being reported as available from Chrysler. This is abysmal customer performance and and unacceptable turnaround time for what amounts to a serious safety risk. Chrysler has not and continues not to provide an estimated timelines for resolution. I am renting a vehicle in the meantime given the safety risk (both while driving and while parked), paying for the rental cost out of pocket and taking a risk that Chrysler will reimburse. In short, the manufacturer has failed or is unable to remedy this safety recall for this vehicle in a timely manner.

  • 08/20/2025· ENGINE

    When driving on local road or freeways, car stops in middle of running state with check engine light ON and with a message displayed on cluster as ‘ Stop Safely, vehicle will shut off soon’

  • 08/19/2025· ENGINE

    The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, who transferred the vehicle to an unknown local Chrysler dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 40,000.

  • 08/17/2026· SEATS

    The head rest of the second row broke and will not return to its upright position. It happened when we putting the seat in the stow position. Having the headrest sticking into your neck is very dangerous so we basically lost a seat in our vehicle. We can choose to remove the headrest, which is a danger for whiplash OR repair it. The repair is estimated over $300 which is ridiculous! This should be a covered repair under a recall as it seems to happen frequently.

  • 08/10/2025· ELECTRICAL SYSTEM,ENGINE

    My 2022 Chrysler Pacifica Hybrid periodically has a sudden shutdown warning identical to vehicles in recall 23V-010 (157), where the engine simply shuts down and a message shows to park safely (it happened to me a bunch of times on a highway and I was lucky enough to have room on the road shoulder. My VIN isn’t listed in the recall 157 that seems to take care of this issue, but the symptoms match exactly. I need this investigated for safety and repaired under warranty or recall.

  • 08/08/2026· ELECTRICAL SYSTEM,ENGINE

    My vehicle is currently being recalled for the recall 52D, I have reached out twice in a thirty day span asking about a fix and been told both times there are no parts for this fix. The risk of this recall includes fire, while charging or while parked and off.

  • 08/07/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    While driving on the interstate, the vehicle suddenly lost acceleration without warning. With several 18 wheelers having to brake and swerve behind us, we had to navigate onto the shoulder of the interstate. We had to wait on the side of the interstate for an hour for a tow truck to take us to the nearest dealership. We took the car into the dealership and they kept it for several days and then reported that the car just needed a new battery (12v, not hybrid). I expressed concern with the dealership and later after contacting Chrysler that a dead battery shouldn't cause the car to suddenly lose acceleration while driving, because that is an obvious safety risk, but was told again it was just a dead battery. I also received no invoice from the dealership and was told that it would be emailed to me as soon as they could since a cyberattack had made them unable to issue invoices.