crashtest

2021 / Subaru

2021 Subaru Outback

5/5

Overall rating (best variant)

Safety ratings

2021 Subaru Outback SUV AWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 4★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 18.5%
  • Lane departure warningStandard
  • Forward collision warningStandard
  • Electronic stability controlStandard

Crash test videos & photos

Crash test #1NHTSA test 10911

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

No. 001 - As-Delivered Right Front 3-4 View of Test Vehicle.jpgNo. 002 - As-Delivered Left Rear 3-4 View of Test Vehicle.jpgNo. 003 - Pre-Test Frontal View of Test Vehicle.jpgNo. 004 - Post-Test Frontal View of Test Vehicle.jpgNo. 005 - Pre-Test Left Front 3-4 View of Test Vehicle.jpgNo. 006 - Post-Test Left Front 3-4 View of Test Vehicle.jpgNo. 007 - Pre-Test Left Side View of Test Vehicle.jpgNo. 008 - Post-Test Left Side View of Test Vehicle.jpgNo. 009 - Pre-Test Left Rear 3-4 View of Test Vehicle.jpgNo. 010 - Post-Test Left Rear 3-4 View of Test Vehicle.jpgNo. 011 - Pre-Test Rear View of Test Vehicle.jpgNo. 012 - Post-Test Rear View of Test Vehicle.jpgNo. 013 - Pre-Test Right Side View of Test Vehicle.jpgNo. 014 - Post-Test Right Side View of Test Vehicle.jpgNo. 015 - Pre-Test Overhead View of Test Area.jpgNo. 016 - Post-Test Overhead View of Test Area.jpgNo. 017 - Pre-Test Left Side View of Pole Positioned Against Side of Vehicle.jpgNo. 018 - Pre-Test Right Side View of Pole Positioned Against Side of Vehicle.jpgNo. 019 - Pre-Test Close-Up View of Impact Point Target.jpgNo. 020 - Post-Test Close-Up View of Impact Point Target Showing Impact Location.jpgNo. 021 - Pre-Test Front Close-Up View of Dummy Head and Chest.jpgNo. 022 - Post-Test Front Close-Up View of Dummy.jpgNo. 023 - Pre-Test Left Side View of Dummy Showing Belt and Chalking.jpgNo. 024 - Pre-Test Left Side View of Dummy Shoulder and Door Top View.jpgNo. 025 - Post-Test Left Side View of Dummy Shoulder and Door Top View.jpgNo. 026 - Pre-Test Frontal View of Seat Back Prior to Dummy Positioning.jpgNo. 027 - Pre-Test Frontal Close-Up View of Dummy Head and Shoulders in Relation to Head Restraint.jpgNo. 028 - Pre-Test Overhead View of Seat Pan Prior to Dummy Positioning.jpgNo. 029 - Pre-Test Overhead View of Dummy Thighs on Seat Pan.jpgNo. 030 - Pre-Test Left Side View of Dummy's Neck Showing Position of Adjustable Neck Bracket.jpgNo. 031 - Pre-Test Left Side View of Dummy's Head Showing Dummy's Head is Level.jpgNo. 032 - Pre-Test Placement of Dummy's Feet.jpgNo. 033 - Pre-Test View of Belt Anchorage for Dummy.jpgNo. 034 - Pre-Test Left Side View of Steering Wheel.jpgNo. 035 - View of Disengaged Parking Brake.jpgNo. 036 - Pre-Test View of Parking Brake.jpgNo. 037 - Pre-Test Close-Up Left Side View of Driver Seat Track.jpgNo. 038 - Pre-Test Close-Up Left Side View of Driver Seat Back.jpgNo. 039 - Pre-Test Close-Up View of Driver Seat Back or Head Restraint.jpgNo. 040 - Pre-Test Dummy and Door Clearance View.jpg2020 Subaru Outback 5-Door MPV POLE IMPACT FOR WEB.jpg

Crash test #2NHTSA test 10913

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

No. 001 - As-Delivered Right Front 3-4 View of Test Vehicle.jpgNo. 002 - As-Delivered Left Rear 3-4 View of Test Vehicle.jpgNo. 003 - Pre-Test Frontal View of Test Vehicle.jpgNo. 004 - Post-Test Frontal View of Test Vehicle.jpgNo. 005 - Pre-Test Left Front 3-4 View of Test Vehicle.jpgNo. 006 - Post-Test Left Front 3-4 View of Test Vehicle.jpgNo. 007 - Pre-Test Left Side View of Test Vehicle.jpgNo. 008 - Post-Test Left Side View of Test Vehicle.jpgNo. 009 - Pre-Test Left Rear 3-4 View of Test Vehicle.jpgNo. 010 - Post-Test Left Rear 3-4 View of Test Vehicle.jpgNo. 011 - Pre-Test Rear View of Test Vehicle.jpgNo. 012 - Post-Test Rear View of Test Vehicle.jpgNo. 013 - Pre-Test Right Side View of Test Vehicle.jpgNo. 014 - Post-Test Right Side View of Test Vehicle.jpgNo. 015 - Pre-Test Overhead View of Test Area.jpgNo. 016 - Post-Test Overhead View of Test Area.jpgNo. 017 - Pre-Test Left Side View of MDB Positioned Against Side of Test Vehicle.jpgNo. 018 - Pre-Test Right Side View of MDB Positioned Against Side of Test Vehicle.jpgNo. 019 - Pre-Test Close-Up View of Impact Point Target.jpgNo. 020 - Post-Test Close-Up View of Impact Point Target.jpgNo. 021 - Pre-Test Left Front Door Latch Close-Up.jpgNo. 022 - Post-Test Left Front Door Latch Close-Up.jpgNo. 023 - Pre-Test Left Rear Door Latch Close-Up.jpgNo. 024 - Post-Test Left Rear Door Latch Close-Up.jpgNo. 025 - Pre-Test Front Close-Up View of Driver Dummy.jpgNo. 026 - Post-Test Front Close-Up View of Driver Dummy.jpgNo. 027 - Pre-Test Left Side View of Driver Dummy Showing Belt and Chalking.jpgNo. 028 - Pre-Test Left Side View of Driver Dummy Shoulder and Door Top View.jpgNo. 029 - Post-Test Left Side View of Driver Dummy Shoulder and Door Top View.jpgNo. 030 - Pre-Test Frontal View of Driver Seat Back Prior to Dummy Positioning.jpgNo. 031 - Pre-Test Frontal View of Driver Dummy Head and Shoulders in Relation to Head Restraint.jpgNo. 032 - Pre-Test Overhead View of Driver Seat Pan Prior to Dummy Positioning.jpgNo. 033 - Pre-Test Overhead View of Driver Dummy Thighs on Seat Pan.jpgNo. 034 - Pre-Test Placement of Driver Dummy's Feet.jpgNo. 035 - Pre-Test View of Belt Anchorage for Driver Dummy.jpgNo. 036 - Pre-Test Left Side View of Steering Wheel.jpgNo. 037 - View of Disengaged Parking Brake.jpgNo. 038 - Pre-Test View of Parking Brake.jpgNo. 039 - Pre-Test Close-Up Left Side View of Driver Seat Track.jpgNo. 040 - Pre-Test Close-Up Left Side View of Driver Seat Back.jpgNo. 041 - Pre-Test Close-Up View of Driver Seat Back or Head Restraint.jpgNo. 042 - Pre-Test Driver Dummy and Door Clearance View.jpgNo. 043 - Post-Test Driver Dummy and Door Clearance View.jpgNo. 044 - Pre-Test Right Side View of Driver Dummy and Front Seat Occupant Compartment.jpgNo. 045 - Post-Test Right Side View of Driver Dummy and Front Seat Occupant Compartment.jpgNo. 046 - Pre-Test Driver Inner Door Panel View.jpgNo. 047 - Post-Test Driver Inner Door Panel View Showing Driver Dummy Contact Locations.jpgNo. 048 - Post-Test Driver Dummy Close-Up Head Contact with Vehicle Interior View.jpgNo. 075 - Post-Test Rear Passenger Dummy Close-Up Head Contact with Vehicle Interior View.jpgNo. 092 - Close-Up View of Vehicle's Certification Label.jpgNo. 099 - FMVSS No. 301 Static Rollover 270 Degrees.jpgNo. 104 - Left Rear Passenger Head Restraint Use and Adjustment Information from Vehicle Owner's Manual.jpg

Crash test #3NHTSA test 11295

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

No. 001 - Load Cell Location.jpgNo. 002 - Pre-Test Load Cell Wall.jpgNo. 003 - Post-Test Load Cell Wall.jpgNo. 004 - Manufacturer's Label.jpgNo. 005 - Tire Placard.jpgNo. 006 - 2021 Subaru Outback Frontal As Delivered for web.jpgNo. 007 - Left Rear 3-4 View, As Received.jpgNo. 008 - Pre-Test Front View of Test Vehicle.jpgNo. 009 - Post-Test Front View of Test Vehicle.jpgNo. 010 - Pre-Test Left View of Test Vehicle.jpgNo. 011 - Post-Test Left View of Test Vehicle.jpgNo. 012 - Pre-Test Right View of Test Vehicle.jpgNo. 013 - Post-Test Right Vehicle of Test Vehicle.jpgNo. 014 - Pre-Test Right Front 3-4 View.jpgNo. 015 - Post-Test Right Front 3-4 View.jpgNo. 016 - Pre-Test Left Rear 3-4 View.jpgNo. 017 - Post-Test Left Rear 3-4 View.jpgNo. 018 - Pre-Test Windshield View.jpgNo. 019 - Post-Test Windshield View.jpgNo. 020 - Pre-Test Engine Compartment View.jpgNo. 021 - Post-Test Engine Compartment View.jpgNo. 022 - Pre-Test Fuel Filler Cap View.jpgNo. 023 - Post-Test Fuel Filler Cap View.jpgNo. 024 - Pre-Test Front Underbody View.jpgNo. 025 - Post-Test Front Underbody View.jpgNo. 026 - Pre-Test Rear Underbody View.jpgNo. 028 - Pre-Test Dummy Cable Routing.jpgNo. 029 - Post-Test Dummy Cable Routing.jpgNo. 034 - Pre-Test Driver Dummy and Vehicle Interior View.jpgNo. 035 - Post-Test Driver Dummy and Vehicle Interior View.jpgNo. 038 - Pre-Test View of Belt Anchorage for Driver Dummy.jpgNo. 039 - Post-Test View of Belt Anchorage for Driver Dummy.jpgNo. 040 - Pre-Test View of Belt Buckle and Latch Plate for Driver Dummy.jpgNo. 041 - Post-Test View of Belt Buckle and Latch Plate for Driver Dummy.jpgNo. 042 - Pre-Test Driver Dummy Feet.jpgNo. 043 - Post-Test Driver Dummy Feet.jpgNo. 044 - Pre-Test Driver's Side Knee Bolster.jpgNo. 045 - Post-Test Driver's Side Knee Bolster.jpgNo. 046 - Pre-Test Driver's Side Floorpan.jpgNo. 047 - Post-Test Driver's Side Floorpan.jpgNo. 048 - Post-Test Driver Dummy Face.jpgNo. 049 - Post-Test Driver Dumy Contact with Airbag.jpgNo. 050 - Post-Test Driver Dummy Contact with Headrest.jpgNo. 050a - Post-Test Driver Dummy Contact with Knee Airbag.jpgNo. 051 - Pre-Test View of the Steering Wheel.jpgNo. 052 - Post-Test View of the Steering Wheel.jpgNo. 053 - Pre-Test Passenger Dummy Front View.jpgNo. 055 - Pre-Test Passenger Dummy Window View.jpgNo. 064 - Post-Test View of Belt Buckle and Latch Plate for Passenger Dummy.jpgNo. 081 - Vehicle at 360° on Static Rollover Device.jpg

Recalls (4)

  • POWER TRAIN:SHIFT LINKAGE/CABLE/RODCampaign 21V024000 · 26/01/2021

    Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.

    Risk: A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.

    Fix: Subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge. The recall began February 12, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-21.

  • AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERCampaign 24V227000 · 22/03/2024

    Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

    Risk: An air bag that does not deploy during a crash can increase the risk of injury.

    Fix: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCHCampaign 23V755000 · 09/11/2023

    Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

    Risk: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

    Fix: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Campaign 22V485000 · 08/07/2022

    Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

    Risk: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

    Fix: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Owner complaints

296
Complaints
9
Crashes reported
1
Fires reported
4
Injuries
0
Deaths

Most-reported areas

  • VISIBILITY/WIPER97
  • ELECTRICAL SYSTEM75
  • UNKNOWN OR OTHER65
  • FORWARD COLLISION AVOIDANCE29
  • ENGINE21
  • VEHICLE SPEED CONTROL19
  • AIR BAGS16
  • POWER TRAIN12
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/2023· UNKNOWN OR OTHER

    I have had 3 windshields crack spontaneously during normal use in the past year. Each incident was repaired by a certified repair shop and at time the damage was noticed, no chips, signs of damage, or impacts were noted. The crack appeared to be internal and was not able to be felt from outside or within. In each incident the crack began near the edge of the glass and spread across the entire length of the windshield. The most recent was 12/27/2023, the approximate dates of the previous are 12/2022, and 03/2023. All three occurred in periods of clear weather, no ice, or snow present, although all three occurred in the cold, while parked outside overnight either at work or home.

  • 12/28/2023· VISIBILITY/WIPER

    Windshield randomly developed a crack for no apparent reason. No rocks flying in, no extreme conditions, we were in 40-60 degrees temperatures in California on normal freeways and streets, not in any off-road conditions.

  • 12/28/2021· STRUCTURE,UNKNOWN OR OTHER

    Passenger lower side windshield cracked while driving, it started as a tiny crack but the next morning the crack line was 16 inches long. I contacted Subaru because the car is under warranty but they said they will not cover it. The whole windshield had to be replaced.

  • 12/27/2024· VEHICLE SPEED CONTROL

    The contact owns a 2021 Subaru Outback. The contact stated that while driving 60-75 MPH, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the failure recurred while driving downhill with adaptive cruise mode activated. The contact stated that the failure recurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25.

  • 12/26/2021· VISIBILITY/WIPER

    Fragile windshield. I’m just under a year of ownership and I replaced the windshield twice so far so I’m on my third one. First time was about a month in, no visible strike mark. Started on the Driver side halfway up and spread daily horizontally towards the passenger side and within a day or two was half the windshield. Second one was nine or 10 months out. Tiny strike basically did the same spread. In traffic a tiny rock got tossed up at low speed and I have a Starbust right now. Hopefully it won’t spread overnight before I can get it epoxied because then I will be on my fourth windshield before one year of ownership. Decades of other models and cars and same driving locations and I’ve never had to replace a windshield or repair one. Currently at 16K miles.

  • 12/23/2020· UNKNOWN OR OTHER

    BOUGHT THE VEHICLE AND BASICALLY PARKED THE CAR IN MY GARAGE A/O 23 NOV 2020. I TRAVEL FOR WORK MOST OF THE TIME. BETWEEN 3 - 7 DEC, THE CAR WAS USED BY MY EX-HUSBAND FOR TWO TRIPS TO THE AIRPORT TO PICK ME UP/DROP OFF FROM/FOR A BUSINESS TRIP AND FOR ME TO DROP OFF THE TITLE OF MY OLD CAR. ON 21 DEC, AFTER BEING PARKED IN THE GARAGE FOR THREE WEEKS (SINCE 7 DEC), MY EX-HUSBAND NOTICED IN THE GARAGE AS HE WAS GETTING IN THE CAR TO HEAD TO THE AIRPORT TO PICK ME UP FROM MY 3-WEEK BUSINESS TRIP, SAW A 1 1/2 FOOT LONG CRACK IN THE WINDSHIELD ORIGINATING BY THE WINDSHIELD PERIMETER FRAME (PASSENGER SIDE).

  • 12/22/2023· VISIBILITY

    The contact owns a 2021 Subaru Outback. The contact stated that upon approaching the vehicle, she became aware that the front windshield had suddenly cracked, extending from the center of the windshield to the passenger’s side bezel. The vehicle was taken to the dealer, who determined that the crack was the result of the impact of a small, unknown object. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V712000 (Visibility), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 23,000.

  • 12/20/2021· ELECTRICAL SYSTEM

    Car won't start. Battery drained after in garage overnight. The lights weren't left on and keys far from car. This same thing happened after leaving car with blinkers on for a very short period.

  • 12/16/2020· VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

    BRAND NEW 2021 OUTBACK PREMIER @ 647 MILES AND WHILE PARKED OVERNIGHT IN OUR PRIVATE DRIVEWAY WE NOTICED THAT THE WINDSHIELD HAD CRACKED THE NEXT MORNING. LESS THAN 7 DAYS OF OWNERSHIP DEALER CLAIMS IT WAS A ROCK CHIP . THE WINDSHIELD IS SPLIT DOWN THE MIDDLE OF THE SCREEN. DEALER RESPONSE IS INSULTING. ESPECIALLY SINCE THEY KNOW THIS IS AN ISSUE WITH THE GLASS. DEALER PUSHED THEIR EXPENSIVE INSURANCE TO COVER WHEN WE PURCHASED THE CAR. WE DID NOT KNOW THIS WAS A RECURRING ISSUE AT THIS TIME WITH THE CARS. IF WE HAD KNOWN WE WOULD NOT HAVE PURCHASED THIS CAR. IT WILL ALWAYS BE AN ISSUE. WILL IT CRACK AGAIN? WHO PAYS, WILL IT LEAVE US STRANDED SOMEWHERE? SUBARU DOES NOT APPEAR TO BE WILLING TO STAND BY ITS PRODUCT AND TAKE CARE OF ITS CUSTOMERS

  • 12/15/2021· VISIBILITY/WIPER

    In February 2021 my windshield was cracked in the lower left corner for an unknown reason. Windshield was inspected by manufacturer service center and thought to be result of an impact and was then replaced. December 2021 the windshield was again cracked in the lower left corner and again needs to be replaced. Appears to also be the result of an impact but will need to be determined by insurance. Both instances the windshield cracked in the bottom left corner and the crack began to quickly grow across the drivers side to the top center of the windshield.

  • 12/15/2020· VISIBILITY

    TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THE FRONT WINDSHIELD WAS CRACKED. THE VEHICLE WAS TAKEN TO STOCKER SUBARU (1454 DREIBELBIS ST, STATE COLLEGE, PA 16801, (814) 954-7320) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT WINDSHIELD HAD LINT OR DUST EMBEDDED INSIDE THE FRONT WINDSHIELD. THE WINDSHIELD WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT AN ENGINEER INSPECTED THE WINDSHIELD AND STATED THE WINDSHIELD WAS ACCEPTABLE. THE MANUFACTURER WAS CONTACTED AND A GIFT CARD WAS PROVIDED TO THE CONTACT. THE FAILURE WAS MILEAGE WAS 600.*DT THE CONSUMER STATED CONTACTED MANUFACTURER ASKING FOR A REPLACEMENT WINDSHIELD AND REQUEST WAS DENIED. *TR

  • 12/14/2024· VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE

    The speed control (adaptive) doesn't work. The interior heater doesn't work. Several lights including the 'check engine' light come on the dash. The lane departure system doesn't work. (It appears the thermo control value subassembly may be at fault.) The car has approximately 25K miles on it.

  • 12/14/2021· ELECTRICAL SYSTEM

    Battery dead after leaving in garage for a day. Happened three times and I brought it to dealer, and they charged battery and said it passed Subaru test procedure and that nothing they can do. No lights on and key is in house closet area. Battery still drains if left in garage for a day without driving. I bought a portable charger for $150.

  • 12/14/2021· ELECTRICAL SYSTEM

    Purchased vehicle 1/2021. Currently has 8500 miles. For the past few months the dash/navigation system intermittently shuts down. Lose everything including speed/cruise/gps/radio. After a few seconds will reboot. I have called the dealer twice regarding this issue - was told to press "defrost" button 5 times and bring to the service department. This was done and they sent the info to Subaru - have not heard anything from Subaru regarding this complaint which was done over 2 months ago

  • 12/13/2021· BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

    Several times, at random, the infotainment system goes blank. Screen goes black and can NOT adjust any of the ADAS controls! After 10 to 20 seconds the system seems to reboot and slowly returns to normal operations.

  • 12/12/2023· UNKNOWN OR OTHER

    While my husband was driving up a hill at low speed (25-30miles/hr) the car lost power, struggled and felt like it was going to stall. 5 days later, I was driving up a hill going 25miles/hr, the car lost acceleration the stalled, was unreponsive to gas pedal being depressed, the car then started again on its own. I brought the car to Subaru but they couldn't find anything wrong. Luckily nobody was behind me when the car stalled.

  • 12/11/2024· AIR BAGS

    The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • 12/10/2023· VISIBILITY/WIPER

    Windshield developed a 10" crack overnight, parked while it was snowing in Boulder, CO. There was no damage prior to this past night. This problem is widely reported on [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 12/05/2021· VISIBILITY/WIPER

    The sunroof on my 2021 Subaru Outback exploded for no apparent reason while I was driving. There was no impact by any object, and the glass shattered into innumerable pieces, suggesting it was definitively tempered, not laminated, glass. The weather was sunny and 50 degrees Fahrenheit. I happened to have my sunroof shade closed - if I hadn’t, I would have gotten glass in my hair and possibly in my eyes while driving my car.

  • 12/04/2020· UNKNOWN OR OTHER

    WINDSHIELD CRACKED SPONTANEOUSLY TWO TIMES. HAD TO REPLACE WINDSHIELD TWICE AND HAD TO RECALIBRATE EYESITE CAMERAS BOTH TIMES. ONE TIME HAPPENED WHILE DRIVING AND THE OTHER TIME PARKED.

  • 12/03/2025· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,BACK OVER PREVENTIONCrash

    On 10/29/25 the car lost power once it got to 3500rpm. Multiple warning lights came on. On 11/06/2025, the Thermo Control Valve, high pressure fuel line, and gaskets for intake manifold and EGR were replaced. On 11/24/25, when backing up slowly in a small parking lot, the rear camera detection picked up a raised cement walkway with metal railing. The brake was applied by the driver, however the car accelerated quickly and slammed into the railing and cement. The vehicle was placed into drive after the collision and continued normally. The brake was on once the warning light beeped and prior to the collision. The foot was not removed from the brake pedal until it was in drive. It could not have been placed into drive without the brake pedal being pressed. I asked the dealership if they could pull data from the car at the time of the incident, and was told they weren't sure they would get any information. It has not been inspected by a dealership or insurance. There was no damage done to the cement and railing was already bent. Only the car sustained damage.

  • 12/03/2024· AIR BAGS

    The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • 12/01/2023· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

    My vehicle is equipped with EYESIGHT. I was driving to my home after work at night and suddenly the infotainment system screen went blank; including Braking Assist, Adaptive Cruise control, Lane assist, Emergency Braking etc including Navigation, also the HVAC shut off and EYESIGHT that controls these as well, shut off. It was suffocating in the car due to no A/C and thusf I tried to pull over at a remote text-stop place and tried restarting the car but in vain. All screens were dark, no warm air, I couldn’t see what direction I was driving to, as well as I solely relied on navigation. I brought this car for it’s safety features and warmth in this cold temperature in UPSTATE NY and this happened. I waited for 20 mins, charged my phone for only 4-5% with a fellow citizen who was waiting there as well and checked online just to see a lot of people reported the same issue with 2021 Subarus with EYESIGHT. And there is NO way one can fix it. I tried contacting the dealer but in vain. I am afraid that if this would happen again, I wouldn’t be in a situation to face this scary experience.

  • 11/29/2023· ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES

    I have experienced premature rear brake wear and excessive tire wear. Issues with infotainment system and pre-collision braking system. (1) Regarding Tires: Performed all dealer recommended tire rotations and aligned vehicle when recommended. Needed new tires at 31,169 miles. Tires showed excessive inside wear. Bought new tires from a 3rd party shop and had alignment done with hunter alignment system. Showed rear right camber at -2.0. Subaru recommends -1.8 to 0.3. Rear camber is not adjustable on this model. Took vehicle back to dealer for brake job and they said camber was fine...there is a spec for a reason. Did not want to attempt to bring it in spec with aftermarket kits (i.e. adjustable cam bolt) or fix under warranty. (2) Regarding Brakes: Needed new brakes at 31,169 miles. Not covered under warranty and not what I would consider typical wear based on my driving style and my past experience with Subaru vehicles. If this is an expected side affect of the EBD system I would highly recommend Subaru consider ways of improving brake life on their vehicles. (3) I have the Onyx XT trim with navigation. Infotainment system is constantly glitchy. Examples include booting with blank black screen, failing to load, excessive lag while operating system or will freeze and beep repeatedly while buffing a menu selection. Also, had my car battery replaced under warranty within the first two years due to a bad battery. (4) Issues with ADAS system, specifically pre-collision breaking. This system is extremely sensitive and will over-react / take control in certain situations where I didn't need it to even when I was in the process of braking. Have had this system activate on the highway at high speeds while switching lanes on the highway or when having a vehicle merge quickly into my lane in front of me. Constantly, have to turn off this system which is a chore as this system is defaulted to always being on. Do not feel safe driving with this system on.

  • 11/26/2024· VISIBILITY/WIPER

    I was driving when I heard a loud explosion sound. I first thought a rock or gunshot hit my car and pulled over to examine my car. I checked all around the car and didn't notice any damage on the side of my car but then I noticed that my sunroof was shattered. The glass was pushed outward which meant that it was not hit by an object. Luckily, my interior cover to my sunroof was closed at the time so I was not harmed.

  • 11/25/2022· VISIBILITY/WIPER

    Cracked front windshield. Replaced November 2021 & cracked again November 2022 in same spot. First incident parked in garage over night & next morning hairline crack on passenger side that continued across the window. 2nd incident, drove to work, parked & came out at lunch with a hairline crack lower left passenger side.

  • 11/25/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    Purchased new Outback SUV in March of 2021. Currently has 4488 miles on odometer. Center console infotainment center randomly reboots at times without warning. System reboots after several seconds, but until system is restored, any function active at the time controlled from that console is unavailable (radio, navigation, etc.). Dealer has not yet inspected the car for this problem at this time. I have not been able to cause the system to reboot at will, it appears to be totally random.

  • 11/23/2020· VISIBILITY/WIPER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

    I HAD THE CAR ONLY 10 DAYS FROM THE DEALERSHIP, MY HUSBAND AND I WERE ON THE HIGHWAY HEADING TO AN EVENT WHEN WE HEARD A CRACK, I LOOKED UP AND THERE WAS A HORIZONTAL CRACK HEADING FROM LEFT TO RIGHT IN THE WINDSHIELD.

  • 11/22/2023· VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE

    Received error code P2682, a faulty Thermo Control Valve. This happened on 11/17/2023. Car potentially could have quit running in traffic. Subaru has identified the issue with TSB 09-80-21R. They have changed the design of the valve due to the many failures. My car has 74,000 miles. My brother in law has the same vehicle with 57,000, and his car is in the shop today for the same issue. The service tech working on his vehicle stated that he does a couple of these repairs a week, and that Subaru knows this part will fail and should issue a recall

  • 11/22/2021· UNKNOWN OR OTHER

    I have owned my 2021 Outback since April of 2021. I currently have just under 15,000 miles on it and am now looking to replace my second windshield. I have taken the car on 5 road trips over 200 miles and this is the second time where I instantly have a 6-8 inch long crack appear. There was evidence of a very small impact but the instant spreading seems to be an issue with many other Outback owners as I have seen on social media groups that some people have gone through 5+ windshields in the first year of ownership. I believe it is clear at this point that there is an issue with the glass itself and this could be a serious safety concern as I am fearful what would happen if a normal size rock were to hit it how it would respond to the impact.

  • 11/21/2023· POWER TRAIN

    The contact owns a 2021 Subaru Outback. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V755000 (Power Train) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  • 11/21/2021· UNKNOWN OR OTHER

    When I bought my new 2021 Subaru on Sep. 27, 2021. It was twilight and the sales lady said it had a small rock chip in the windshield but they were going to fix it. Driving home, I saw the windshield had a spider web of cracks all over it. I took it back on Sep. 30 and they replaced the windshield. On Oct 31, I drove 660 miles. When I looked at the Subaru in the motel parking lot the next morning, the new 5-week old windshield had cracks. There was a rock chip where the cracks crossed. They were not spread all over but covered an area about 14" wide and 8" high. I didn't want to drive it but I had to get it back to the dealer. Later I saw the State of New Jersey had filed lawsuits against Subaru for cracked windshields on 2.5M vehicles. I felt sick and didn't know what to do. I found a "Service Bulletin" No. 12-192-12R dated 10/26/15. It was only for 2015-2016MY Legacy and Outback models and MY's but it described the crack issue and illustrated it. It was very limited. It just offered an extended warranty and one repair on specific models. I believe this is a serious Safety Defect because it is spread over a large population of vehicles and Subaru is not admitting any defect or safety problem. If this occurs on a trip, it's likely the driver will continue to drive to their destination with a dangerously compromised windshield. FMVSS 205 states that Glazing in Auto windows is to reduce injuries resulting from impact to glazing surfaces, to maintain transparency for visibility and minimize the chance occupants are ejected from the vehicle in a collision. It also appears the windshields do not meet Fracture Test 7 in SAE Z26 for tempered glass and multiple glazed units. The size of fragments observed in the spider-web patterns are 1" to 3" and more and likely weigh more than the 4.25 grams in the Fracture Test. In my 65 years of driving, I’ve never had a windshield crack like the two windshields cracked on my Outback in the period of five weeks.

  • 11/21/2021· STRUCTURE,VISIBILITY/WIPER

    Windshield developed a large crack for no apparent reason. There is no sign of an impact from an object. Vehicle was parked outside when outside temperature dropped overnight. Crack over 6” long appeared the next morning.

  • 11/15/2021· VISIBILITY/WIPER

    We purchased a new 2021 Outback Subaru 2 months ago. Three days ago, on 11/12/21, a crack appeared on the windshield overnight, while the car was parked on our driveway. Nothing hit our car while we were driving and there's nothing that stands above the car that could have fallen on it while parked at our house. The crack is linear and started on the very left side right above the driver's sight. It started at about 5 inches long and the next day was already extending almost halfway through the windshield length. We are highly suspicious that the crack is a result of a defective windshield specially after learning that Subaru has several lawsuits regarding this same issue. We had to stop driving the car in fear that the windshield may completely break at any time. My husband contacted Subaru twice and the representatives told him someone would soon contact him about the incident. Nobody contacted us for the next two days. My husband then called Subaru and they said it would cost $1,500 to fix it.

  • 11/07/2021· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

    2021 outback purchased Feb 2021. Within 2 weeks the touch screen, which controls the cruise control, heating, all eyesight controls went blank. This causes cruise control at highway speed to quit, causing sudden deceleration at highways speeds. Sometime the screen reboots, most times it requires driver to pull car over to reset. This also controls GPS and Heating/Air. There have been times when I have working canines in the car and loss of air conditioner in summer months has been extremely problematic requiring pulling car off road to open windows to ventilate. Multiple trips to dealer, and open case with SOA results in no resolution, as there apparently is no fix. Recently 11/1/21 instructed when this happens to push my front defroster button five times after reboot to record codes. How distracting while driving is this? Feel like this is severely underreported as owners frustrated. Receiving dealer instruction to look at touchscreen while driving causes the cars alert function to activate saying “keep eyes on road”. Why are they advising this unsafe action? Recent software updates as late as last week of October installed and does not fix issue, verified by dealer service manager. Multiple incidents, recorded on my phone video, last incident occurred 7/12/2021.

  • 11/04/2025· UNKNOWN OR OTHER

    I was stopped at a stop sign and the car shut off as the auto on/off function. When I went to drive the car did not re-start as the battery needed replaced. I was left stranded in an intersection. The battery did need to be replaced. The auto start/stop feature is a saftey hazzard on any vehicle

  • 11/04/2024· PARKING BRAKE,POWER TRAIN,ENGINE

    The contact owns a 2021 Subaru Outback. The contact stated while driving approximately 40 MPH, the check engine, ABS, and brake warning lights illuminated. The contact pulled over to the side of the road. The contact turned off the vehicle and waited for several minutes before restarting the vehicle; however, upon restart the transmission failed to shift into the desired gear. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the vehicle was not covered under warranty due to a third-party damage to the rear brake cable. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000.

  • 11/03/2021· VISIBILITY/WIPER

    Front window crack without being struck by rock or any other object in the second month of ownership.

  • 11/02/2022· WHEELS

    Loud cabin roar since purchase. Diagnosed on 11/1/2022 to be front right wheel bearing being bad (not damaged/worn) at 40k miles

  • 10/30/2021· UNKNOWN OR OTHER

    The vehicle on board computer system periodically goes completely black (i.e., completely shuts down) disabling all of the operator controls (heater/fan/defrost controls, seat heater controls, temp controls, navigation, radio and other dash monitoring and informational controls, etc.). I am not sure of all features/functions that are lost because it happens when I am driving and I cannot investigate to see what all functions/indications I have lost. It remains out of service for a short period (the times of the shut down seem to have varied) of time and then comes on and reboots itself. Sometimes it comes back to where/when it shut down, and sometimes it just comes back to the initial ignition/start screen. This requires action by the driver (which is a safety concern because it requires the driver's attention and is distracting) to reset control settings. Navigation sometimes requires resetting an address because the computer lost its destination. This is dangerous. I just had the vehicle serviced for this issue and had a Subaru "FIX" installed - that apparently did not work. The problem still exists.

  • 10/25/2023· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

    while i am driving my cruise control will just stop working causing the auto braking feature to stop also

  • 10/25/2021· ELECTRICAL SYSTEM

    The contact owns a 2021 Subaru Outback. The contact stated that while driving at various speeds, the home screen on the center console would go blank without warning. Once while driving 65 MPH with the cruise control activated, the center console went blank and the cruise control deactivated with several unknown warning lights illuminated. The contact stated that vehicle abruptly slowed down due to the failure and the 360-camera feature failed to operate as needed. The dealer was notified and acknowledged the failure; however, they informed the contact that there was no remedy for the defect. An independent mechanic was also notified and provided the contact similar information as the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,000.

  • 10/24/2023· VISIBILITY/WIPER

    Just purchased this vehicle certified pre-owned 2 months ago. Car was parked and spontaneous windshield crack started on drivers' side and has now advanced up through drivers visual field. A simple google search shows this to be a chronic, documented issue with MANY Subaru vehicles. Driving is limited and this is a costly fix for a fault not on the consumers end. I have contacted warranty and consumer protection before I call to schedule a replacement. ZERO problems or damage to vehicle before this, car wasn't in motion and as evidenced by photos it had no physical compromise causing this.

  • 10/24/2022· ELECTRICAL SYSTEM

    My 2021 outback has now died on me 5 times now leaving me strand at different places.

  • 10/24/2021· VISIBILITY/WIPER

    Windshield spontaneously cracked on passenger side at eye level after 5 months, 5,700 miles

  • 10/22/2021· FORWARD COLLISION AVOIDANCE

    The emergency braking forward collision system has deployed several times when it should not. In some circumstance the braking could result in the person behind me rear ending me. The main problem is that if the car detects another car directly in front of you, the system will sometimes deploy even if the vehicle is not in the same lane as you. I've had the emergency brakes deployed incorrectly in the following situations. I am driving in the left lane of a 2 lane road with a speed limit of 45 mph and the road is banking sharply to the left. Because of the sharp bank, a car was directly in front of me but in the right lane, so this is a normal non dangerous situation but the brakes deployed. I exited a parkway, the exit ramp banks sharply to the right as most exit ramps do. Directly ahead of me but off the road is a disabled vehicle. There is no danger to me as it is safely off the road, but the brakes were deployed. In both instances there was no one following close behind me but if there was, either situation could have resulted in them rear ending me. I have taken to disabling the emergency braking feature because I no longer feel safe using it. Unfortunately this takes 7 key presses to accomplish and it resets every time you turn the car on. I contacted Subaru customer service to complain, but got ridiculous suggestions, like just turn off the emergency braking when you expect to be driving with a lot of cross traffic. If not rectified, sooner or later that's going to cause an accident.

  • 10/17/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    My car battery dies prematurely. I am about to have my third battery since buying the car.

  • 10/16/2024· ENGINE

    Thermo control valve failure. Would not cover it

  • 10/14/2024· VISIBILITY/WIPER

    Since owning this vehicle, we have replaced the windshield at least once a year. The first due to a 1/16th inch chip that evolved into a 10 inch crack over the course of a day. The second was a crack from driver side pillar that appeared overnight, no chips prior. Third was a 8" crack from passenger pillar that appeared overnight while garage parked, after a day, it grew to reach the center of the windshield. I think it's unacceptable that windshields can just crack overnight less than a year after install. It's beyond concerning knowing that our windshield could crack at anytime, or that superficial chips must be taken care of IMMEDIATELY or we run the risk of replacing the entire windshield.

  • 10/14/2021· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

    Your form would not allow me to chcek all applicable issues. I believe the computer system and brakes are the major issues. The start/stop system engaged when I was turning in the middle of an intersection. When driving at cruising speeds (foot on the gas pedal), the car suddenly felt as if the brake was being engaged. The forward and rear collision warning signals do not work. The blind spot warning does not work. There is grinding coming from the undercarriage at times (random), while my foot is on the gas. The car bucks for no reason. The battery is draining (less than 2,000 miles on the car). Sometimes I have to turn the ignition twice in the morning. I turn everything off when I get out of the car. My safety and safety of others is definitely at risk. What I didn't realize until recently is that prior to accepting the vehicle, the salesman must have turned the start/system off, because when I went for a test drive, the start/stop did not engage once and I drove in city traffic with multiple stops. Immediately upon diving off lot, the car stopped and I had issues. The salesman told me I had to get used to the start/sytem. This is a dangerous situation. My car is currently being looked at by the dealer.