2021 Jeep Compass

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2024· UNKNOWN OR OTHER,BACK OVER PREVENTION

  The screen in most 2018-present jeep compasses are defective. My car just fell out of the warranty time frame and shortly after the screen failed resulting in no alerts via the back up camera. The camera helps alert you to things you can not see in your blind spots behind the vehicle resulting in a serious safety issue for pedestrians/ small children etc outside of the vehicle and also poses a threat to the driver. There were 0 warnings of failure in this component and I have read numerous hundreds of others describing the same issue. Expecting consumers to purchase this car with such failure rates is irresponsible and negligent. For a device that should have a life of 5-10 years failing after 3 is disappointing.

• 12/28/2023· SERVICE BRAKES

  This was a rental vehicle. My concern is the emergency brake switch. It was accidentally activated by a passenger when they were trying to pickup a coin that had fallen where the switch is located while traveling at 40 mph. The emergency brake immediately engaged and an unsafe condition was encountered. Fortunately, an accident was avoided and we resumed our trip. My concern is a child or passenger can activate the switch in these vehicles where the switch is located in the center console resulting is an accident causing harm or injury. This switch needs a protective cover of some sort or disabled while the vehicle is in motion.

• 12/12/2023· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  When stopped at a stop sign (on a slight incline, if that could be a factor), the Compass suddenly lost power. No reaction from pressing the gas pedal at all. In Drive or in Reverse. The Check Engine light came on and the temperature gauge went all the way up. Putting it in Park and restarting cleared the Check Engine light and the temperature gauge was right back to normal. Almost like nothing had happened. Thankfully it was a small intersection with no other traffic. But could this happen on the freeway?

• 12/11/2021· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  Lane Assist and Front Collision Camera ceased functioning...yes available for inspection Lane assist and traffic collision camera went out while driving in the rain on the freeway. Traffic came to a quick stop and was able to stop without assistance by sliding off to shoulder, was able to miss the other cars but it sure was close. Took to dealer (leased Dec. 2021) with 3,100 miles on it. Told I would have to leave for 72 hours while they figured out what the issue is. (no rental provided). Have not taken in yet. Drives okay without the lane assist and front camera but you cannot rely on these components. Especially when needed. No one has inspected yet. Warning lights are still on dashboard. The warning message came on as the components quit working.

• 12/05/2024· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

  I been having a problem as I noticed it’s been seen multiple times with a jeep compass well mine is a 2021 jeep compass trail hawk. The car will shut off and say high coolant temp when that’s not the problem. The car is not hot and there is no problem with it just lose power and have no control over the car. It shuts off when I’m driving on the highway has left me stranded multiple times. Almost got hit turning on to the highway and it died as I was turning with a car head on. This is so unsafe. The car has been in the shop multiple times they replace stuff say it’s fixed it’s not and happens the minute I drive off. I been stuck in the middle of the lane with oncoming traffic’s and almost been hit. The dealership seams to not know what’s wrong with it and it’s so unsafe to be driving around in. Along with the many other people who have had the same problem. This is dangerous and keep should not be selling unsafe cars.

• 11/29/2021· STEERING

  When driving this car, the steering wheel sometimes pulls strongly to the left or the right, making it more difficult to control the direction of the vehicle. This is particularly problematic when on a freeway with narrow lanes and lots of traffic. Sometimes it simply pulls left or right for a brief moment. Other times, such as when going around a tight curve at a high speed, it pulls strongly for a protracted time. It didn't cause an accident. I was able to overcome the pulling forces exerted on the steering wheel by the car, but it made it much more difficult to keep close control of the vehicle location at high speeds. It is intermittent, but happens typically a few times an hour.

• 11/25/2025· ELECTRICAL SYSTEM

  On November 1, 2025, while backing my 2021 Jeep Compass out of the driveway, I noticed the rearview camera started 'jumping' and displaying colored lines. I pulled the vehicle in front of my home, and suddenly there was loud banging and the engine light started flashing. I immediately turned the vehicle off, and it would not start again. I contacted the Jeep dealership Monday morning, November 3, 2025 to advise the vehicle started making loud noises, engine light flashing, rearview camera not displaying properly. The Jeep was subsequently towed to the dealer. I was advised by service tech that there was a fluid leak in the trans pump area. I was also told the vehicle did not pass a battery check, and gave authorization to replace the main battery. The service tech advised the radio needed to be replaced, I told him the radio played fine, but the rearview camera malfunctioned while backing the car out. He said the rearview signal is from the radio, I declined to replaced the radio. I have had several issues with the 2021 Jeep, included oil leakage, and now transmission leakage. I also note certain 2021 Jeep Compass models have rearview camera issues, and upon calling Stellantis November 24, 2025, they advise my particular vehicle is not affected. I disagree. The vehicle has regular maintenance (oil changes) and has 24,200 original miles. I believe this to be a defect and also a safety issue.

• 11/20/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Just driving down the highway at the speed limit the car will suddenly say over heating coolant level low and shut off for 1 second. Has done this 3 times in last few weeks. This was after I just had to replace the 2nd battery that controls all the extra functions on the car and a temperature sensor. The coolant level is fine

• 11/18/2021· STEERING

  A noise, coming front the front end of my 2021 Jeep Compass is generated while is driving at low velocity (15 mph or slower). The noise intensity increases when the jeep is driven for over an hour. I took the jeep to dealer on Nov 3, 2021, with 701 miles to have it checked and repaired. At that moment, the service manager indicated me that the noise is coming from the rack and pinion and the manufacturer has indicated that this noise is normal, but they are consulting this with their engineers. See attached service invoice dated. Nov 3, 2021. On Nov-17, 2021 I went back to the dealer I was able to talk with the service manager and he informed me that their instruction is not to perform any repair until receive a final decision from the manufacturer. At that moment the jeep had 1000 miles. He told me that other 2021 Jeep Compass and Cherokee clients have the same problem. He did not provide me a repair or invoice receive of this visit he told me to use previous service invoice if needed for future reference. If this steering component breaks or got locks, I will lose control and could have an accident. In addition, this is a new car and the front-end sound like an old car. Please help. Thanks

• 11/14/2024· ELECTRICAL SYSTEM

  When it's hot outside and the car gets hot inside car it messed the radio up lines all over the radio can't see nothing radio plays, but you can't use backup camper are see the air set on this needs to be recalled so reson for it to stop working

• 11/08/2021· UNKNOWN OR OTHER

  On Friday, November 5th I was driving my 2021 Jeep Compass when it suddenly stopped in the middle of the road and the message came on 'vehicle not in park' and 'key fib not found.' I pulled into a shopping complex and called the dealer Napleton Chrysler in Clermont, FL and was advised to call Chrysler Roadside Assistant. I called and a tow truck came and took the vehicle to the dealership. On 11/06 Greg serviced my vehicle and he said that the battery was faulty and he changed it and he also changed a part in the glove compartment. I asked him why should a 2021 vehicle has this problem and he said he did not know and he was sending the battery to Chrysler. I took possession on 11/06. On 11/07 I drove to work and on coming home the same incident happened. This time I had to wait about 3 hours for a tow truck to come and then since I had to go to work the next day went to get a rental. Did not get home until after 10:45pm. I am still waiting to get a call from the dealership. This is unacceptable and a serious accident can happen. I do not want to keep this vehicle.

• 10/30/2023· POWER TRAIN

  Was backing out of parking spot this morning and got error message saying “coolant temp high” and vehicle locked up. i shut off and turned back on and it was fine. checked everything out that needed to be. read online that this has happened to other people with the same vehicle. this is a safety risk and i do not feel safe driving on a highway. or in the snow this winter.

• 10/27/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  The following message displays on my dashboard "Coolant Temperature High. Shutting Down" and the vehicle wants to shut down or sputters. Car shakes like it wants to turn off and then it starts to run like normal

• 10/24/2025· ELECTRICAL SYSTEM

  Back up camera goes blank

• 10/24/2022· VEHICLE SPEED CONTROL

  Turn on cruise control, press +, hold until the rental car begins to accelerate, and release. Car continues to accelerate. This is not the same as my 2014 Ford Fusion Hybrid that accelerates only as long as the button is being depressed. The mileage of the rental vehicle is unknown. I DO NOT wish to receive safety recall alerts from NHTSA because the vehicle is a rental from Enterprise in Lake Park, FL.

• 10/19/2024· ELECTRICAL SYSTEM,LANE DEPARTURE

  When ESS is Engaged, car does not want to start from stop/engine off after pulling from a stop. Car then turns off Lane Departure and Blind Spot Warning and ESS says needs service. Battery has been replaced 2x by Jeep.

• 10/18/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Jeep Compass. The contact stated that while her daughter was driving at 75 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway. The vehicle was able to restart after several attempts. The contact's daughter resumed driving; however, the failure recurred. The vehicle was able to restart. The overheating warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

• 10/11/2025· ELECTRICAL SYSTEM

  My vehicle information screen is not working. I cannot connect my phone; therefore cannot talk hands free. So this seems like a safety issue. I do not have access to my back up camera.

• 10/08/2020· UNKNOWN OR OTHER

  VIN NOT EXISTING. THIS VEHICLE IS LISTED FOR $1 A DEALER INCENTIVE OF $29,...... I ASKED TO PURCHASE AN MAKE DELIVERY. IS THERE ANY REASON VIN NOT FOUND. IS THIS A REAL CAR.?

• 10/04/2024· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LANE DEPARTURE

  The touchscreen started flashing off and on and the dash lights also turn off and on. The lane assist and fuel warning pop up even when there is ample fuel. The blinkers do not respond when it is glitching and the high beam/ low beam light disappears on the dash. I have taken it to the dealer twice and they said their were multiple codes triggered in the touch screen/radio and they cleared the codes but it started doing this again a few days later. The 2nd time they downloaded an update to Uconnect system, I have reset the uconnect system back to default and remived all paired devices and even just turned off the entire radio but it continues to effect the dash lights and also effects the inside Temperature which gets stuck. The dealer said they will have to find time to try to figure it out and I do not even have an appointment scheduled yet and they don't seem confident about a solution. I have looked online and have seen many people with uconnect having these issues and it does not seem safe due to not being able to see the dash at night in particular and the blinkers being effected. I am not sure if they still blink on the outside of the vehicle.

• 10/03/2024· ELECTRICAL SYSTEM

  The contact owns a 2021 Jeep Compass. The contact stated that the check engine, crash avoidance assist, START/STOP, air bags, and other warning lights were illuminated. While driving at various speeds, the transmission was slipping. Additionally, the vehicle could be started without depressing the brake pedal. There was a burning odor entering into the cabin of the vehicle. The vehicle had been taken to the dealer who was unable to determine the cause of the failure. The contact stated that the dealer had placed an electronic chip in the vehicle; however, the contact was unable to recall the exact name of the computer chip. The vehicle failed to start after the chip was installed, causing the dealer to remove the new computer chip and replace it with older chip. The contact stated that when the battery was replaced, the warning lights were no longer illuminated. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

• 09/28/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  My car has been operating fine. No complaints or any reason to believe there was any problems. I pulled up to a stop sign at a 4 way intersection and my just car shut off. The indicators on my dashboard panel were blinking on and off. It also said my car was on but it was not. The MPH gauge when i tried presssing the stop/start button would slightly move up and back down again. I was able to get my car into neutral but the emergency brake was on and it would not release. After 20 to 30 minutes i tried the start button and it thankfully started back up. I was in an industrial area. Semis and lots of cars and i was unable to even move my car off to the side of the road.

• 09/28/2023· UNKNOWN OR OTHER

  My jeep compass has turned off on me a couple of times as I have been driving. At high speed on the highway and driving in my jobs parking garage arriving to work. Brake coolant has came up on the dash board and the car has stopped running and locking immediately. I have had to restart my vehicle. My safety and others were put at risk as it could have caused a major accident on the parkway that I take to and from work. as well as other drivers around me. There has not been any other warnings or messages or symptoms prior to the shut offs on my vehicle. I took it to the dealership and they keep saying nothing is wrong with my vehicle. This vehicle has put me in danger! & i do not feel safe until it is resolved.

• 09/26/2023· POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  When I was driving all a sudden it started having a weird chugging feeling. I was going 40 MPH. Then when I got to a stop sign, my vehicle completely shut off. I have to hit the button to turn back on as it was not the Auto Start and stop feature. I made it home and as I pulled into my driveway it shut off again. When I start it, just it warming up it shuts off. When I come to a stop sign or traffic light it shuts up in the middle of the intersection. All while this is happening the emergency brake flips on without me turning it on. I have to wait 2 weeks to have it looked at by the Jeep Dealership. My safety and daughters safety was put at Risk because anyone behind us could hit right into the back of us while it malfunctions or oncoming traffic could hit us while it stalls while turning in a turning lane. I did take it to a repair shop and they couldn’t pull any codes as it was locked out but it was reproduced and shown to them the malfunction. There have been no warning lamps, messages, or other symptoms of problem prior to the failure besides 2 months ago, I was reversing slowly out of a parking spot at Maverick and it felt like something hit the back of my jeep. But no one had. Not sure if this has anything to do with the problem occurring now. Both very concerning. Miles at that time was 34056 and miles as this issue happening is 37000.

• 09/22/2023· STEERING,ELECTRICAL SYSTEM

  The contact owns a 2021 Jeep Compass The contact stated that while the vehicle was idle the engine was running, and the vehicle turned off independently. The contact restarted the vehicle and the vehicle returned to normal operation. The contact stated that occasionally, several attempts were needed to restart the vehicle. The vehicle was taken to the dealer who diagnosed that the steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

• 09/22/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  On multiple occasions my 2021 Jeep Compass will have a "Coolant Temperature to High," and then shut my car off. So far I have been able to turn it off and it comes back on. I have taken it to our local Jeep dealer and they basically said there is nothing they can do. The safety issue is that it has just stopped while I am in motion in the middle of traffic risking a collision from the sudden stop. The dealer had it for 3 days and was unable to recreate the problem or find any issues. My Jeep worked fine with no other issues. It has never missed a maintenance appointment and never caused other problems.

• 09/18/2023· UNKNOWN OR OTHER

  Error message on dash "Coolant Temperature Too High" and vehicle shuts down. This is happening multiple times. Sometimes it happens multiple times in a week and won't do it for a couple months and then it starts to happen again. Sometimes the vehicle will self resolve after 5-10 seconds and let me keep driving, other times it will shut down and make me restart the vehicle. After restarting, the vehicle is fine as if nothing happened. This has happened going 5-10mph and has also happened driving down highways at 60mph. In some instances, this is happening when stopped and then turning into oncoming traffic and the vehicle stalls which may cause someone to crash into me. Thankfully it hasn't happened yet. After some internet research it appears an investigation was already opened on 2019-2020 jeep compass's for this same issue (PP 22-013).

• 09/10/2023· POWER TRAIN

  A common problem, which mine has, is a growl in the rear end at around 30mph. In forums I have seen people get a software update to fix, but it just changes the problem to around 50mph. If I drive with the traction control button off, or put it into manual mode, the sound goes away. On the forums the only fix is to replace the entire rear end. It's done this since I got it at about 20,000 miles. There are also clunks in the front end. The steering rack is designed to not be serviced by the consumer and you cannot replace inner tie rod ends. I don't believe there's any other vehicle designed this way. You have to replace the whole rack. One way for the dealer to make sure you come back for service. The plastic sway bar links go out under 40,000 miles and result in sloppy steering that could be dangerous. Again, on the forum boards, people have been replacing with MOOG that are a quality product and not plastic. The parking brake engages for no reason while the vehicle is moving. The auto start/stop feature is dangerous and nearly got me into an accident, twice.

• 09/06/2026· ENGINE

  I am filing a safety complaint regarding my 2021 Jeep Compass Limited due to repeated coolant loss, overheating/high-temperature warnings, and eventual engine failure. The vehicle began losing coolant and required frequent refilling. The problem progressively worsened until coolant would immediately leak out underneath the vehicle when added. I paid approximately $1,400 to have the radiator replaced, but the same problem returned approximately two weeks later. The vehicle subsequently developed additional problems including shaking, a check-engine light, Cylinder 1 misfire, and diagnostic code P0117 related to the coolant temperature sensor/circuit. The vehicle also displayed a warning that the oil temperature was too high and the engine needed to cool down. The vehicle eventually became undrivable, and I believe the engine may have locked up. The progression from severe coolant loss and overheating to misfire, high-temperature warnings, and possible catastrophic engine failure is concerning. This vehicle is used to transport my children, including daily school transportation. I am concerned that a sudden loss of coolant, overheating, loss of power, or engine failure while driving could create a serious safety hazard. The radiator replacement did not resolve the underlying problem, which makes me concerned there may be a larger defect involving the cooling system, temperature control, or related engine components. I am requesting that NHTSA investigate whether similar coolant-loss, overheating, temperature-warning, and engine-failure problems are occurring in 2021 Jeep Compass vehicles and whether a safety defect may exist.

• 09/05/2026· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Screen glitching can’t use touch screen and rear view camera not available when screen is glitching.

• 08/31/2025· POWER TRAIN

  Every single time I seen the climb McDonald pass in Helena, Montana the car freaks out says service transmission now no matter if I do it at 55 miles an hour or 75 miles an hour, which is about as fast as it’ll go up the pass, it goes in the limp mode, shuts off the fuel pump says service transmission now every single light on the dash that could come on comes on. I don’t know what’s going on with it. I’ve taken it to the dealership. They can’t seem to figure it out.

• 08/28/2025· ELECTRICAL SYSTEM,SERVICE BRAKES

  Stop/start system malfunction this is the 2nd time I've had to fix this problem the first time was with dealership in Henderson ky and it will cause more problems later big expenses and a whole vehicle failure so before im out to much money and left with no working vehicle that I still got to pay for i will be returning it this system failure has almost caused a major crash and has caused missed days at work

• 08/27/2026· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, maneuvering through traffic, or attempting to accelerate from a stopped or slow-moving position. In addition to the stalling issue, I have experienced or am concerned about the following problems: 1. Transmission Problems The vehicle has demonstrated concerning transmission behavior, including: Rough or abnormal shifting Delayed acceleration Delayed engagement Unresponsive or delayed gear changes Hesitation when attempting to accelerate Behavior that may contribute to the vehicle unexpectedly losing power or momentum These symptoms raise concerns regarding the transmission's proper operation and the possibility that transmission performance may be contributing to the vehicle's stalling and delayed acceleration. 2. Electrical System Problems The vehicle has also experienced significant electrical concerns, including: Infotainment screen freezing or becoming unresponsive Battery becoming completely or significantly discharged after sitting overnight Suspected parasitic battery drain Random or unexplained dashboard warning lights Electrical/electronic systems intermittently malfunctioning These issues are particularly concerning because intermittent electrical problems can be difficult to diagnose and may affect other vehicle systems, including safety-related components. 3. Backup Camera and Safety Concerns I am also concerned about failures involving the vehicle's backup camera and safety-related wiring, including poten

• 08/27/2021· POWER TRAIN,FUEL/PROPULSION SYSTEM

  I PURCHASED THIS VEHICLE IN JULY 2021. I DRIVE IT 2-3 TIMES PER WEEK. EACH WEEK I PUT IN BETWEEN $15-$20 IN GAS TO BRING THE FUEL LEVEL BACK UP TO THE FULL MARK. THE JEEPS DOES NOT HAVE GOOD FUEL ECONOMY. IT DEFINITELY DOES NOT REACH 22-25MPG. I DRIVE IT ABOUT 30MINUTES EACH WAY; WITH A FEW STOPS IN BETWEEN AT ABOUT 40MPH. ALSO, THE JEEP MAKES A LOT OF NOISE TO CLIMB STEEP HILLS. THE NOISE ALMOST SOUNDS LIKE WHEN YOU PUT THE CAR IN A LOWER GEAR AND THE CAR IS TRYING TO REV UP TO THE NEXT GEAR.

• 08/12/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the original Jeep dealership about each thing, they told me to bring it in finally and told me I had to pay for a wire harness to be run throughout the car, 3000, to 1800, and then 0, for a "malfunction they found and fixed" After Wire harness situation and price de-escalation after i told them they shouldjust take the car back because i dont have 3000; the start stop now not cooperating, has been happening since Aug 2024 in daytime with lyft rider in car. Stopped for a few months then repeated in October at night with other guests in car. Today (07/14/2025) Before 2 shift of lyft (before 7:50pm) The car stopped 6 times, 2 times with 2 different lyft riders in car. 4 times by myself, 1 time on the highway 2nd to 1st lane, with 18 wheeler behind me. This time it started back immediately but with 2nd passenger in car and 3rd time on my own it took several minutes before turning back on. Car stopped driving again today 07/15/2025 (recorded video) Now the car has a serv 4wd and the engine light is on, and I dont know whats wrong with the car. Its stressful, and I'm ready to give the car back for trade in value. Car still stops when it wants, its difficult to get a video as its happening, but the car just starts shaking, and stops driving no matter where I am. Everything will be easier to explain over the phone or in person, I am very scared of this car, this is my only source of income and now the Check engine light is on and I don't know whats wrong with the car. I've never had this many issues with a car and its the youngest car I've had. Ive seen many complaints about Jeep compass in particular after 2016. Having more problems and all similar to each other as the years go by.

• 08/10/2023· EXTERIOR LIGHTING,UNKNOWN OR OTHER

  Unconnect screen is faulty causing lines down the screen and causes the screen to go completely black. Issue has been noted by hundreds of other jeep owners available online and dating back to 2018. Vehicle is available for inspection upon request. This issue puts me and others at risk due to the possibility of loss of visual location on the screen while using navigation, poses possible distraction to the driver which can cause an accident involving other drivers. Problem confirmed by independent service center. Has not been inspected by insurance, manufacturer etc. There were no warning signs before distortion began. Started as 1 single line through the center of the screen and quickly progressed. Lime forst appeared in October 2022.

• 08/07/2024· EXTERIOR LIGHTING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  1.When I come to a stop my car jolts forward hard like I was hit from behind. 2. Issue is the lighting display is very dim during the day time once in a while randomly dims making it difficult to see my speed. 3. My radio panel shuts off randomly. 4. Auto collision detector is off .

• 08/02/2023· AIR BAGSCrash

  I got t-boned and my airbags didn’t deploy and I smashed my head on the window

• 07/21/2025· UNKNOWN OR OTHER

  After going on and off intermittently for the last year, the rear view camera system stopped working altogether! There is a recall for my Year (21) and model (Jeep compass) but unfortunately my vin number is excluded from this recall and Stellantis says there's nothing they can do on their end to assist me with this issue. This creates a safety issue whenever I'm backing up anywhere. To diagnose the problem, my dealership wants to charge me $210.00 just to look at it. There are no warning lights except words on my black screen that say "camera system unavailable"

• 06/10/2023· UNKNOWN OR OTHERCrashFire

  Rear ended decelerating someone and the car went up in flames then blew up. We are not sure why this happened or what failed for this to happen. Had I not gotten out to check on the other vehicle I could have been seriously injured or worse and this has been looked at by our insurance company.

• 06/04/2025· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  The contact owns a 2021 Jeep Compass. The contact stated that when the vehicle was parked at a store front in the evening, both headlights were operational. The contact returned and restarted the vehicle; however, the driver's side headlight was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight and the electrical connectors and harness had melted and needed to be replaced. The vehicle was not repaired. The contact stated that after the headlight failure, the vehicle was difficult to start one morning. The contact stated that the instrument cluster and the overhead map lights were flashing off and on. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 103,000.

• 06/04/2024· ELECTRICAL SYSTEM

  My Start/Stop feature will bug out and not Start up after releasing the brake at a red light. It has happened multiple times and will display a maintenance required symbol in my dashboard until I restart my vehicle. It happens infrequently. One day it will work fine and the other day it will delay and not turn on immediately.

• 05/28/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Jeep Compass. The contact stated while driving 75 MPH, a message indicating that the engine was overheating was displayed. The contact pulled over to the side of the road and added water to the coolant reservoir. Additionally, the contact stated that the engine was not running properly while driving. The contact stated that upon inspecting the vehicle, the contact noticed that there was a burned coolant mark underneath the engine. An unknown dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

• 05/19/2026· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  The engine will shut off completely while traveling a a normal rate of speed. The temperature gauge will malfunction and report high temperature (when there is none) and the engine will shut off. It cannot be restarted without putting the car in park and pressing the brake while in the midst of moving traffic. This has happened to me multiple times. At first, turning off the auto stop/start feature would prevent this form happening but turning it off no longer prevents this. This happens randomly and cannot be reproduced manually. It is also extremely dangerous and upsetting when this happens in highway traffic at speed. The Jeep also seems to have a parasitic drain on the battery and both batteries had to be replaced by the dealer. My research shows that there have been alt least 15 similar complaints filed.

• 05/19/2022· ENGINE,FORWARD COLLISION AVOIDANCE

  My 2021 jeep Compass transmission and front camera has been causing me problems. My car for months has been jumping out of gear and jerking forward. The jerk get to a point where it feels as if someone just hit me from behind. These jerks almost caused me to get into about 3 accidents where I almost hit the person in front of me. In addition one time when I was at a red light and switched from brakes to gas as I was in drive my car did not go forward but reversed instead. My car has been in the shop for over 150 days with 7 different service orders. They tried to fix the jerking but was unsuccessful since it would go away for a short period and then get worse each day. Now for the front camera when I first bought the car about brand new I turned on the lane departure warning and a light popped on saying that it was not working. They replaced the camera and now I had a forward crash collision light and crusie control light turn on which has to do with the front camera and was just switched out again. My car is still in the shop after being there for over 2 months and the jerking still needs to looked at and addressed as well as the car driving in reverse.

• 05/13/2023· ELECTRICAL SYSTEM

  When the vehicle is in fuel economy it turns off completely and I have to change the transmission to park to turn it back on. This happens when I stop at a light, at a stop, or just stop to wait for someone to cross the street. Both the dealer and the manufacturer are aware and have not been able to find the reason why this is happening to the vehicle. This situation has been occurring since 2021 and the alert appears in the bus cluster. It is a risk for my family to have a vehicle with this situation, since we could have an accident that could cause death.

• 05/10/2024· STEERING

  I purchased this vehicle not quite a year ago. After about 3 months while turning I noticed a knocking sound coming from the left front of the vehicle while turning. When I was able I took the vehicle back to dealer who stated it was the rack and pinion. I was told by a local mechanic if not repaired it can come a lose cause you to loose control causing accident. After I was told this I researched an found several other jeep owners had this same problem. My vehicle now has 58k miles on it had only 32K when purchased I did get warranty dealer refused repairs I would like jeep to investigated because some complaints are not listed with nhtsa seems owners just repair it an move on or just complain ask questions on internet. I feel jeep should be held responsible an thus should be recalled before someone is killed.

• 05/09/2024· UNKNOWN OR OTHER,ENGINE

  My 2021 Jeep Compass Trailhawk has been in very good condition until the ac recently just started to blow hot air. When I took my jeep in for a routine oil/filter, my local auto mechanic said that upon visual inspection the a/c clutch (part of the a/c compressor) was melted and that I would need a whole new a/c compressor assembly, possibly replace the drier, and completely flush the system. I can't believe that for a fairly new car in very good condition this type of problem shows up. I called Jeep and they said that there is no recall on the a/c compressor for my jeep. However, my mechanic that is now working on fixing the issue said he has to wait a few days for the compressor kit parts as it was on backorder, so there must be other similar issues ongoing. I would like to know how I can get reimbursed for a problem that should not be happening with a 2021 Jeep in very good condition? I am not sure if this is a jeep class issue. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 05/08/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the motor. As well as I have already replaced start/stop battery as well as main battery bc if the start/stop and it hasn’t been a year and the lights are back on and I can’t engage it. The oil issue start before the warranty went out the first time. Now I have no warranty and have to feed the car oil. It is ridiculous. This needs to be a recall. 2018 had a recall for this same oil issue. Now we need it for newer models.

• 04/28/2025· SEAT BELTS

  The seat belts on both sides of the rear seats have frayed completely through the belt webbing at the same exact point. Where the belts connects to the retractor I believe is the name of it. Both belts are entirely separated at the point where they pass through the outer wall. If my inspection station didn't notice the problem on the passenger rear they would not have looked at the driver's side rear which was not completely separated and any occupant could have seriously been hurt. The Dealership inspected them and confirmed the damages described above and the manufacturer (Jeep) also was notified of this defect. They were no warning signs.