crashtest

2021 / GMC

2021 GMC Acadia

5/5

Overall rating (best variant)

Safety ratings

2021 GMC Acadia SUV AWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 4Side, driver: 5Side, rear passenger: 5Rollover risk: 15.1%
  • Lane departure warningOptional
  • Forward collision warningOptional
  • Electronic stability controlStandard

2021 GMC Acadia SUV FWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5Frontal, passenger: 4Side, driver: 5Side, rear passenger: 5Rollover risk: 16.4%
  • Lane departure warningOptional
  • Forward collision warningOptional
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (2)

  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 22V709000 · 22/09/2022

    General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

    Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

    Fix: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

  • FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSCampaign 21V422000 · 03/06/2021

    General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.

    Risk: Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.

    Fix: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212335590.

Owner complaints

145
Complaints
6
Crashes reported
0
Fires reported
3
Injuries
0
Deaths

Most-reported areas

  • ELECTRICAL SYSTEM37
  • ENGINE29
  • FUEL/PROPULSION SYSTEM23
  • UNKNOWN OR OTHER20
  • SERVICE BRAKES17
  • POWER TRAIN17
  • STEERING15
  • AIR BAGS8
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/29/2022· SERVICE BRAKES

    Taken from service report; customer states brake pedal some times sinks to the floor and brake fluid on driveway. Tech performed brake fluid check and found that the brake fluid leak is coming from the left front and right front caliper hose, caliper hose has rub marking, making contact with cv boot. Tech replaced the left and right front brake caliper hoses and performed brake fluid fill and bleed, rechecked the operation of the brakes-brakes are working as design Also on service report: Left front cv axle leaking, left front outer cv axle boot is torn, replaced the c axle assembly. Not on the report is that the service manager Informed me that I should not have driven the vehicle in but had it towed in. Service performed under warranty at Linus Cadillac Buick GMC, Vero beach, Fl

  • 12/15/2021· POWER TRAIN

    The contact owns a 2021 GMC Acadia. The contact stated that while driving approximately 30-60 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact stated that he continued to drive the vehicle. The contact stated that the failure reoccurred while driving and the vehicle stalled. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the transmission fluid needed to be replaced per the service bulletin #PIP5608H; however, the failure persisted. The dealer advised the contact to drive the vehicle for 200 miles and bring it back if the failure reoccurred. The contact stated that the vehicle continued to shudder and stall while driving. The vehicle was taken back to the dealer who diagnosed that the transmission torque converter needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 4,100.

  • 12/12/2020· STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    CAR STEERS TO LEFT,VOLUME DOES NOT WORK AFTER A CONNECTED CALL WHILE DRIVING,SCREEN BLACKS OUT AND NOISE COMING OUT OF LEFT DRIVER DOOR PANEL WHILE CAR IS OFF,ALSO MESSAGE THAT SD CARD WAS REMOVED NO APPS WORKING

  • 12/11/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINECrash

    While driving vehicle stalled multiple times in the middle of the road, with service transmission and engine light coming on, causing unsafe conditions, causing accident and leaving passengers stranded. Battery being drained and needing to be replaced multiple times within 2 years. Vehicle stopping and shutting off on the highway causing dangerous driving conditions!! Radio and lights flickering, with radio freezing and shutting off. Electrical system not working properly and overheating!

  • 12/07/2023· FUEL/PROPULSION SYSTEM

    Vehicle lost power and died during normal driving. Luckily it occurred on a low traffic road and not the interstate. Prior to this there were no check engine lights or other signs of failure or degradation in performance. Was unable to start the vehicle and had to have it towed to my local dealership for service. Failure was due to the Fuel System Control Module GM part 13543075. This part is currently back ordered nation wide and the dealership cannot give an ETA on part availability or repairs.

  • 12/05/2024· ELECTRICAL SYSTEM

    While driving down the interstate at 70mph+, the instrument panel went black and restarted multiple times. The car continued to stay at a sustained speed, but I was unable to control anything or see how fast I was going. It appears as if the car has shut off, but it isn't. It also affects the lights. It has happened multiple times with no known cause. When I brought this up at the dealership, they said that it would be an $80 diagnostic fee and unless they can replicate the problem they can't do anything about it because it doesn't throw any error codes. There was another women in the dealership the same time as me with the exact same issue. No fix offered. Looking online and talking to others this seems like a common issue that GMC is ignoring.

  • 12/01/2024· ENGINE

    Engine exhaust makes vibrating noise similar to a leaf blower under acceleration. TSB issued due to common issue and GM refuses to recall or fix. Broken baffle/weld inside of front muffler/resonator on exhaust system under front passenger compartment. Issue getting worse. $2500 at local dealership to fix, with GM offering “assistance” to fix issue in the amount of $742 leaving the consumer with balance. At what point will the rest of the defective part deteriorate and cause clogging issues and more damage?

  • 11/30/2022· SERVICE BRAKES

    The contact owns a 2021 GMC Acadia. The contact stated while reversing out of her parking space, the contact heard a squeaking sound coming from the brakes. The vehicle was taken to an independent mechanic and the brakes were replaced; however, the failure persisted. The dealer was contacted and stated that there was an upcoming recall and to wait for the recall. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 26,000.

  • 11/27/2021· ELECTRICAL SYSTEM,SERVICE BRAKES

    Electronic parking brake is setting itself without you doing it even when parked on a completely flat surface. Voice activated assist is going off while driving down the road without you hitting the steering wheel button. 1st dealer I took the car to refused to even address issue because the car didn’t throw a code even though the parking break issue happened while in their parking lot. 2nd dealer at this point has had the car for a total of 16 days. They tried to tell me the parking break was normal, manager at actual dealership told me it definitely was not normal, and they don’t know what to do about voice activation going off. It has now been at dealerships 3 times for this issue within Oct and Nov 2021. Only 4,500 miles on car. If it is having these electric issues already what is in store for this car in the future? My husband has a video on YouTube of voice activated assist issue so far 2 other people are saying their cars are having the same issue.

  • 11/25/2025· ENGINE

    VEHICLE'S ENGINE INCURRED COOLANT TEMPERATURE ISSUES, SET DTC CODE, AND COOLING FAN RAN AFTER ENGINE WAS TURNED OFF. DEALER DIAGNOSED AS THERMOSTAT FAILURE AND COMPLETED REPAIRS. DEALER CHECKED AND FOUND NO SERVICE ASSISTANCE FOR REPAIR EVEN THOUGH THERE WAS A BACK ORDER FOR REPLACEMENT PARTS AND WAS SECURED THROUGH DEALER IN DETROIT CURRENT NHTSA ID NUMBER 110243390 / MFG COMMUNICATION # N252508350 REFERRING TO 3.6 V-6 ENGINE. GMC DECLINED ANY MONETARY ASSISTANCE TOWARDS REPAIRS WITH 76278 MILES I ALSO OWN A 2020 CHEVROLET BLAZER WITH A 3.6 V-6 ENGINE THAT EXPERIENCED SAME FAILURE PAID $400 DEDUCTABLE TOWARD REPAIR

  • 11/25/2025· ELECTRICAL SYSTEM

    The infotainment center/and On Star alert systems ( crash detections / SOS ) No access to anything in the infotainments center along with most of the safety setting not alerting due to and over the air update failure. yes is available for inspection upon request. all On star safety features are not working if a crash were to happen i would not be able to get help if i was injured. Yes and it is ongoing. BY a GMC certified dealer. No.

  • 11/24/2025· UNKNOWN OR OTHER

    Getting a pop up that says “steering assist reduced”. Temp gauge drops completely. AC won’t work and fan kicks on

  • 11/24/2025· STEERING,UNKNOWN OR OTHER

    "STEERING ASSIST REDUCED. DRIVE WITH CARE" message, fan runs nonstop, even after the vehicle is off. Sounds like a plane taking off. This seems to be EXTREMELY common after doing my research. Please consider turning this into a recall!

  • 11/24/2025· STEERING,VEHICLE SPEED CONTROL,ENGINE

    For the 3rd time of ownership the cooling fan stays on after vehicle is turned off and the display “steering assist is reduced, drive with caution”.

  • 11/24/2020· AIR BAGS

    WE BOUGHT OUR CAR ON 11/7/2020 ,2 DAYS AFTER STARTING THE MESSAGES APPEAR ON THE SCREEN (SERVICE SAFETY RESTRAINT SYSTEM) CAR AND ON MY PHONE, THIS ALWAYS HAPPEN WHEN IN MOTION, ON A CITY OR HIGHWAY DOESN'T MATTER WHERE YOU'RE DRIVING. WE HAVE NO IDEA WHAT COULD CAUSE THE PROBLEM CAUSE ONLY HAD 2 MILES WHEN TOOK IT OUT FROM THE DEALER. I FEEL THAT IS A DEFECTIVE PRODUCT INSTALLED ON THE VEHICLE. ALSO THE PASSENGER SEAT DOESN'T MOVE TO BE ADJUSTED. WENT TO THE DEALER A WEEK AGO BUT STILL WAITING FOR CALL BACK TO MADE THE REPAIR.

  • 11/23/2025· STEERING,POWER TRAIN,ENGINE

    The thermostat failed which cause the steering system to fail and car to not read temperature

  • 11/19/2025· FUEL SYSTEM, GASOLINE,ENGINE

    The contact owns a 2021 GMC Acadia. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 36,970.

  • 11/19/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    My 2021 Acadia just stooped working as COMPLETLY SHUT OFF. I had no power to contact OnStar or more importantly to put my 4 ways(Hazard lights) on to signal or warn other motorists that there is a problem ahead. I could not push the vehicle as it is locked in gear because of the termination of power. I have had this exact problem happen 3 times leaving me and my family stranded on a busy road with nothing working. On each occasion I have removed my family from the vehicle in fear of being rear-ended! This would not only cause an accident with harm or fatality to my family, but has put that same risk to other motorists on the road. When I have had the vehicle in the dealership (Champion Buick/GMC of Brighton) in which it needs to be towed, they have not been able to find or confirm this issue. The dealership has had the vehicle for multiple weeks with help and assistance of GM with also no resolution. This is a very intermittent issue and when it happens it is an extremely dangerous situation. The vehicle gives no warning except for a total shut down.

  • 11/17/2025· ENGINE

    GM need to be looked at for faulty Thermostats being put into vehicles. While driving the message "steering assist is reduced " You get to a safe place and shut you car off and the fan still runs. After speaking with my dealer today, he said he has done 7 in last week. And if you look online, everyone especially Acadia models is having this problem. Customers are getting charged alot of money for the repair. To me this is a defective thermostat on GM and needs to be addressed

  • 11/16/2025· SERVICE BRAKES

    ABS Modulator failed leaking oil. Loss of braking Repair service found the same problem. Part was scrapped.

  • 11/15/2022· FORWARD COLLISION AVOIDANCE

    While driving down a busy road automatic braking engaged for no reason causing the Acadia to abruptly come to a dead stop in the middle of the road with nothing in front of me. Red collision lights came on at the same time as braking with no prior warnings. Could not get the car to move for a few minutes (when giving gas there were grinding sounds) then the braking system let up. Drove for another few minutes and it did it again. Called GM and WE had to figure out how to get the car to the dealership with a major safety issue. Took the car in and it was throwing B390F, U0184, B395A codes. When we received the vehicle back one of the codes was for a bad back up camera so the new rear back up camera view is so stretched you can’t use it to back up nor does it have the lines anymore. The rear view camera now has a view that is sideways. So I took the car back to the dealership and they had no clue how either could be happening and would look into it again. Did my own research and figured out there are two cameras on the tailgate so the rear view camera was reinstalled wrong. Sent proof of how I came to the conclusion and that I wanted the backup camera replaced/fixed also. Its been over a month and I cannot get my car fixed because I refuse to pay for a rental on something they messed up because they have no loaners. Well on 11/14/2022 my cars automatic braking system activated again only this time it stopped in the middle of the road and was not as dramatic as last time. The warning lights came on as the car was coming to a stop. This time I was able to move shortly after it came to a complete stop. GM dealership wants me to bring the car in somehow and I will be carless for who knows how long. There is also a safety recall for a cable for the backup camera with no parts available. I have an RO number and a complaint number.

  • 11/15/2022· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

    WAS DRIVING AND VEHICLE ENGINE DEAD STOPPED WITH OUT WARNING. COULD NOT GET STARTED AND HAD TO CALL A WRECKER TO TOW TO GMC DEALERSHIP. WERE TOLD IT WASN'T THE FIRST TIME THAT THEY HAD SEEN THIS. THEY HAD A PART IN STOCK TO REPAIR IT. IT WAS DIAGNOSED AS THE “DRIVERS FUEL PUMP MODULE” .WAS SURPRISED THAT THERE WAS NOT A RECALL AS THIS COULD HAVE BEEN A DEADLY INCIDENT DURING RUSH HOUR ON THE ROADS IN MY AREA. WHILE RESEARCHING FOUND A RECALL ON FULL SIZE GMC 2021 SUVS FROM LAST YEAR (NHTSA CAMPAIGN NUMBER 21V739000) ! WHY IS THIS NOT BEING DEALT WITH ON THE 2021 ACADIAS? MY DAUGHTER HAS ONE SHE BOUGHT THE SAME DAY AND NOW I AM IN FEAR IT WILL DO THE SAME THING !!! NO INSURANCE ISSUES OR POLICE ISSUES. AFTER ENGINE DIED SEVERAL SYMBOLS INCLUDING ENGINE ICON CAME ON WHEN TRYING TO RESTART. ALSO RECEIVED AN EMAIL “DIAGNOSTIC ALERT” FROM ON STAR IMMEDIATELY : AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM IN YOUR 2021 GMC ACADIA HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS….

  • 11/13/2025· STEERING,ELECTRICAL SYSTEM

    Often times, on the heads-up display I would get "Steering Assist is Reduced Drive with Care" and my temp gauge will stop working and when I stop, my fan continues to run until I disconnect the battery for 20 secs.

  • 11/12/2024· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

    Vehicle stalled on major interstate while giving no warning Vehicle would not start after failure Had to be towed to dealership Found to be a faulty fuel pump module Service advisor even said this is a common problem Vehicle mileage was at 33,478 This could have been a deadly accident

  • 11/09/2024· ENGINE

    Vehicle stalled out and instrument panel showed no gas when the tank was over half full. I had trouble re-starting but was able to only drive a mile before stalling again. Both times occurred at a stoplight I had it towed to local dealer . They replaced the fuel pump power control module. The service personnel said that they see a large number of these and that some people had accidents due to this. I was about to enter a very busy highway at rush hour and if this happened on the highway, it would be very dangerous. I saw that there were previous recalls on GMC/Chevy vehicles similar to mine from 2021 that had recalls for this same reason but the Acadia has not been included. From what I have seen, a recall should be considered.

  • 11/07/2025· FUEL SYSTEM, GASOLINE

    The contact owns a 2021 GMC Acadia. The contact stated while driving 75 MPH, the check engine warning light illuminated. Additionally, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road. The contact stated while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the failure had nearly caused the vehicle to be run over by a tractor trailer. The contact's wife and three minor children were also occupying the vehicle during the failure. The contact stated that he and his family could have been killed due to the failure. The vehicle was towed to the dealer, where it was diagnosed with fuel pump power control module failure. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 35,500.

  • 11/06/2025· POWER TRAIN

    Transmission feels like it’s slipping, almost like a jerky shift from any stop, seems like a common issue and should be recalled!

  • 11/05/2022· AIR BAGS

    October 2021 warning light service service seat restraint system. Schumacher Lake Park FL replaced SIR module. Mileage 3741 Took 2 weeks to repair. October 2022 Warning light service seat restraint system. Mileage 7180. Vehicle at Starling GMC Stuart FL for 2 weeks effective this coming week - Nov. 7. Airbag module issue again.

  • 11/04/2021· POWER TRAIN,ENGINE

    The contact owns a 2021 GMC Acadia. The contact stated while stopped at a stop light and depressing the brake pedal, the engine revved up with the RPM’s increasing up to 15,000. No warning lights were illuminated. The contact stated that the vehicle jerked and vibrated as the transmission did a hard shift. The vehicle was taken to the dealer who took the vehicle on a 24-minute test drive and no failure was found. The vehicle was taken to the dealer several times and no failure was able to be determined. The failure occurred several times. The manufacturer was notified of the failure however, no assistance was offered. The approximate failure mileage was 249.

  • 11/02/2025· STEERING,ELECTRICAL SYSTEM,ENGINE

    I was driving home and about 10 minutes into my drive I got a notification about my steering assistance being disabled. When I arrived home about 10 minutes or so later and went to shut my car off I noticed that a very loud fan sound from the hood of my vehicle began roaring. I restarted my car and it went away. I looked at my temperature gauge and it was all the way on C. I tried shutting my car off again and the loud electrical fan sound picked right back up again. I stayed in my vehicle while it was turned off waiting to see if it would stop while trying to call for answers. I couldn’t risk having a dead battery for work tomorrow morning. After what was about 6-7 minutes the electrical fan finally shut off. Turns out my aunt JUST had this exact same issue with her 2021 GMC Acadia as well. According to Reddit MANY people are having this issue yet there is still no recall for this problem. My car is only at 85K miles, has always been dealership maintained and has never had any issues like this until now. If this is a wide spread make and model issue a recall should have been issued.

  • 11/02/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    On at least 3 occasions, my vehicle’s locks have malfunctioned and I’ve been locked out of my car with one incident being locked out in the rain. Upon approaching my vehicle and using the unlock button on the outside of my door, I was unable to access my vehicle. Then trying my key fob and app to unlock, with all attempts unsuccessful. The back hatch of the vehicle would open, so my daughter had to crawl through to manually open the door. Once the vehicle was started, once put in drive, the vehicle would not lock. As stated, I can confirm three dates this has happened and that I’ve contacted my local dealer. I am pretty sure it’s happened one other time but I can not remember the date. The dealer would only look at it once and could not find anything wrong because the problem did not happen in the short time my vehicle was there. I do have video of at least one instance that I can provide.

  • 10/29/2025· STEERING,UNKNOWN OR OTHER

    Recently took vehicle for alignment for a pull to the right. After 3 alignments at the dealership I was told the rack and pinion gear sensor shorted out causing the vehicle to pull to the right. Also the exhaust has a rattle in the resonator confirmed by 2 sources. I asked the dealer to fix years ago under bumper to bumper and tsb PIT5863. I was told not enough techs and not enough time so now the warranty is expired and the issue isn't fixed.

  • 10/29/2021· SERVICE BRAKES

    Brakes grind, usually after sitting overnight. It has happened on multiple occasions.

  • 10/22/2025· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

    While driving, error popped up stating steering assist is reduced; drive with caution. Heat was no longer working. Engine temp was reading cold even though vehicle had been running for half hour and temp outside was 65 F. After vehicle was stopped, engine fan ran very loudly for at least 15 minutes. Took vehicle in to have diagnostics ran, and received error P0128 pointing to faulty engine coolant thermostat and sensor. Also received U0401 indicating insufficient data coming from ECM/PCM. I was told that together with U0401 and P0128 together indicate a communication problem between control modules. Check engine light was never on.

  • 10/19/2023· STEERING,ENGINE,FUEL/PROPULSION SYSTEM

    The car stopped working all of a sudden, I was driving the car with no issues that morning and parked & shut off car to go to my appt. I turned the car back on and worked fine as I was putting in my address on the GPS my car just stopped and shut off by itself. I pushed the start button and it sounded like it wanted to start but it wouldn't and the whole engine shooked. Called GM and car still under warranty had it towed to the nearest GM. They diagnosed it and said it was the fuel injector module that went bad. It's 2021 with only 23800 miles. After a week, just got it back for a day and now the cooling fan has a loud noise, check engine light on, coolant stays on C even after driving it more than 10 mins, ac blows hot air, I get an alert with steering assist is reduced and to drive with care.....seems like something is wrong with the thermostat.

  • 10/17/2024· FUEL/PROPULSION SYSTEM

    46,000 miles on my car. Fuel management system failed. Would not start until we unplugged battery, and let it reset. Car lost acceleration and went into neutral on highway.

  • 10/17/2022· SERVICE BRAKES

    My brakes are awful. They sqeak and sqeal constantly. I've taken it to Ken Ganley Buick GMC several times. Prior to that, it was taken to Nick Abraham BMC. The dealerships are able to duplicate the sound and problem over and over again. None of the dealership representatives are able to offer a solution other than paying out of pocket to replace the brake pads because the material the brake pads are manufactured from are falling short. There is no way the brakes are functioning the way they were designed. Thankfully, I have not been in a situation where I need to slam on my brakes but I am not confident that they would do their job in an emergent situation. I have a toddler and a new baby on the way. I purchased a big SUV with the mindset that it would keep my family and I safe. We have leased several GMC products over the years and have never had an issue like this. We will absolutely not be renewing our lease to prove our loyalty to this brand. The fact that I'm being told the only way to fix the manufacturers problem is to pay out of pocket and fully replace the brakes on my vehicle that is 1.5 years old with 28k miles on it, is absolutely absurd. We are willing to give GMC the opportunity to make it right. At this point, I'll be honest, I doubt anything will even be addressed.

  • 10/08/2025· POWER TRAIN

    *Transmission or torque converter. *Vehicle shuddering or shaking at low speeds or when shifting. *Studders while trying to drive fromstop. Can casue accident. *No check engine lights or any warnings prior to failure. *Did not accuse anything when checked by diagnostice tool. *Issue started in Sept but is ongoing

  • 10/06/2023· SEAT BELTS

    My grandson used the safety restraint in the middle second row seat. He pulled the belt out to put it on and it would not retract. I have taken it to the dealership to have it fixed but there is a fee of $515 to fix it. I do not feel I should have to pay the since it seems to be an ongoing problem with the Acadia model. I purchased a 2018 model before this one and the same thing happened with the middle safety restraint in the second row seat. I have contacted GM and they informed me there is nothing they can do to waive the fee of fixing this defect.

  • 10/03/2022· ENGINE AND ENGINE COOLING

    The contact owns a 2021 GMC Acadia. The contact stated that while driving, he heard a loud rattling noise coming from the exhaust. The contact then stated that the RPM’s increased and the rattling noise became louder. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the exhaust resonator failed the whole exhaust assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.

  • 09/29/2022· ELECTRICAL SYSTEM,BACK OVER PREVENTION

    We purchased the vehicle in March 2021 and within a few weeks, the rear camera started working intermittently. At one point, it displayed a black screen with a red warning triangle. The dealership ultimately replaced the camera and we haven't had the problem since.

  • 09/27/2023· LANE DEPARTURE

    The contact owns a 2021 GMC Acadia. The contact stated that the software update was performed under NHTSA Campaign Number: 22V709000 (Back Over Prevention). After the software was updated, the Lane Departure Assist system failed and was no longer alerting the driver when the vehicle was drifting into the other lane. The vehicle was taken back to the dealer who completed the software update however, the cause of the failure was undetermined. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 17,700.

  • 09/24/2024· STEERING,VEHICLE SPEED CONTROL

    The contact owns a 2021 GMC Acadia. The contact stated while driving 50 MPH, the vehicle suddenly decelerated to 35 MPH. The vehicle stalled, and the "Steering Assistance Reduced" message was displayed. The vehicle was restarted. The vehicle was taken to the local dealer the following day, where it was diagnosed that the accelerator pedal and terminal connector were bent. The dealer retrieved DTC codes: P2138, and P2122. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 27,792.

  • 09/23/2023· ELECTRICAL SYSTEM

    My 2021 Acadia digital dash goes out (completely black). I took it to the dealership on Friday August 25, as the issue was happening more frequently. I was told the software was not current. This was attributed to parking in a garage each night. Yesterday September 22 while driving, the dash again went out for a much longer timeframe (several miles). I called the dealership. Service was closing but was told by the receptionist that one of the sale people said to (1) park the car, (2) turn off the engine, (3) open the drivers door and leave open for 5 minutes to reset the system and everything should be fine. The black dash prevents the driver from seeing current MPH. I am uncertain if it also disengages adaptive cruise control and auto-braking. Is it acceptable for the digital dash to routinely go black while being operated? Is there a more sustainable resolution for the dash going out? Thank you!

  • 09/22/2025· POWER TRAIN

    Received message "Steering assist is reduced. Drive with care". This is related to a faulty thermostat and temperature sensor.

  • 09/21/2025· STEERING,UNKNOWN OR OTHER,ENGINE

    I have a 2021 GMC Acadia that keeps saying steering assist not available. But when it does this, the temperature gage stops working and so does the AC. After you turn the car off the fan still runs for at least 10 minutes.

  • 09/15/2024· FUEL/PROPULSION SYSTEM

    5 September went to start my car and the car started before i put it in drive it stalled and i could not restart the car kept turning over and will not run. plug in a diagnostics machine and found fault code P023F Fuel pump control module. this was the same fault I had two years ago june 2022. replaced the unit but part number has changed "13543075 has changed to a new number of 13554820" so GMC is aware there is a problem with the old part. included an image of original repair.

  • 09/14/2023· STRUCTURE

    The contact leased a 2021 GMC Acadia. The contact stated water had leaked into the trunk compartment on a rainy day. Additionally, the contact stated that he pressed the power release button to close the trunk; however, while the trunk lid was in the process of closing, the driver's side trunk lid spring fractured. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 15,000.

  • 09/05/2025· STEERING,ENGINE

    This is a well known issue. On the dash it keeps reading steering system is being reduced drive with care. I have been dealing with this issue almost years. Been to the dealership too many times for this issue

  • 09/02/2022· ELECTRICAL SYSTEM

    Make a left turn engine stopped. Fuel Pump Driver Module Failure. Electrical Short in module. Several fuses also blown. All dash warming lights stayed on. Vehicle had to be towed from middle of roadway. Battery also had to be replaced. Vehicle mileage 8100 miles.