2021 Ford Ecosport

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2024· VISIBILITY/WIPER

  The back hatch window shattered for no reason. The car was parked at home. There was no reason for it to explode as it did. No road damage, the hatch had not been opened for days. The window just shattered.

• 12/29/2023· ENGINE

  Engine failure -- on 12/2/23 while driving the vehicle it shut off less than 2 minutes after I heard what sounded like a belt breakage on the car. The car would not start again. My safety was put at risk because I was driving on a busy street and the speed limit was 50mph. 1 day prior, the car slowed to about 40 mph or less after the engine light came on Then the wrench icon came on. I could not drive on the highway so I took the side streets to and from work. I started getting oil pressure warnings about 2 weeks prior but I just had my oil change done in October 2023. I did not know that I was getting warning messages until I looked at the FordPass app on 12/2/23 and saw several messages starting from 10/6/23 at 9:15am. The first message states " powertrain malfunction/reduced power" and another received on 10/6/23 at 11:48am states "Service Engine Soon Warning - The engine control system has detected that the turbocharger/supercharger is outputting lower boost then expected. Diesel equipped vehicles may indicate that the vehicle is operating in derate mode and may experience a loss of power." Another on 11/28/23 states "Charge System Fault Indicates that there is a 12V charging system fault". 11/29 1:09pm Service Engine Soon The powertrain control system has detected the system power supply voltage is lower than desired". Plus several other messages. I had the car towed to the Ford Dealership in Victorville and was told by the Service Advisor that the engine and turbo needs to be replaced. She said that the oil pump drive belt broke. I asked how this happens and she said the tech does not know but he does know that the turbo is consequential damage due to drive belt damage. I have also noticed that the gas mileage has significantly decreased over the past year or so. Also the brakes squeak when I put the car in reverse - this happened the day I drove the car off of the lot and the Ford rep said it was no big deal. There are other minor issues also.

• 12/26/2023· ENGINE

  While driving on the highway a “Low Engine Oil Pressure” came up on the screen repeatedly. We immediately pulled off the highway before the vehicle started becoming jerky/shaky while running. We attempted to add oil thinking that might be issue but when we went to run the car again it became harder to start up. The car was towed to a nearby mechanic shop where the diagnostic assessment came back saying that the oil pump is broken. The vehicle could not be repaired at their shop at needed to be re-towed specifically to a Ford dealership. The representative did tell us that this issue has been popping up more and more with ford ecosports. Had we continued to run the car any longer could have resulted in serious damage and ultimately failure of the engine, which could have had severe consequence such as losing control and crashing. Prior to the warning coming on there was zero indication that something may have been wrong- I drive quite a lot for work and throughout the week everything felt normal.

• 12/23/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

• 12/23/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

• 12/21/2025· UNKNOWN OR OTHER

  I bought a new 2021 Ford ecosport with several recalls. I've reported previous one on the recall list. However the following two are not on recall list. First, the back up camera is malfunctioning. It turns black when reversing. Secondly, within a week of purchasing brand new the vehicle had loose rail covering on top of vehicle. Not sure of the proper name. It fell off on highway SH 99. I had to pull over on shoulder lane and pickup the long black strip or rail from road. Only one strip malfunctioned. It could have caused an accident and hit car behind me as length of strip was one car size. I did not know what to do as I've never own a recall vehicle ever. The only thing I did was tell multiple dealerships nearby and ask for advice. They instructed me the cost to replace and that was it.

• 12/20/2025· ENGINE

  The engine died in an unexpected earlier timeframe than recall notice. I had to get vehicle towed at my expense as no offers existed for recalls yet to the nearest Ford. This means it sat longer with a dead engine and battery not in use. The battery was brand new before the engine died. After Ford installed a new engine I picked up my vehicle. I now had a new problem. The battery light came on. It was late when I picked up my car and the dealership was closing. I notified Ford c/s the next day and they approved to take it back to ANY dealership. There are several Ford dealerships near my home. My 2nd option was Bill Fick Ford. In short I told them my story listed above + recall final engine repair due. Initially there was a female that approved towing and said Ford would help me with towing cost up to $250. The tow truck driver never showed up. I called the tow truck driver the next day and he said he is willing to pickup but will call Ford to confirm. I called Bill Fick Ford several more times for updates. Apparently there was a male there that disapproved. I had called another Ford dealership nearby prior when battery was working asking for help but denied. I am having trouble getting the repairs at any Fords nearby in a timely manner. This April 2026 will be two years since I haven't been able to use this vehicle. Bill Fick Ford told me that I would have to pay for the tow cost. Initially I wasn't going to report but I think it's best to address in case there are others who are having difficulties related to recalls to improve flow. Another dealership is willing to help me. The only issue is is that I will have to pay the remaining balance over $250. This will be 2nd time I pay out of pocket for towing. The difference between Bill Fick Ford and the out of town dealership is the out of town dealership called Ford to confirm approval of tow/repairs and Bill Fick Ford refused to look further and gather the correct info adding more out of pocket cost/delays.

• 12/19/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2021 Ford EcoSport. The contact stated that the engine seized while driving at an undisclosed speed. The vehicle was towed to the local dealer after several months, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). Upon retrieval of the vehicle, the battery light started flickering. The contact called another dealer, Gullo Ford of Conroe (925 Interstate 45 S #2, Conroe, TX 77301), but no further assistance was provided. The manufacturer was notified of the failure. The failure mileage was approximately 124,000.

• 12/18/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact stated while driving 75 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle was restarted but failed to exceed 30 MPH while driving. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where the engine was replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle was skipping and jerking. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,164. VIN tool confirms parts not available.

• 12/18/2023· POWER TRAIN,ENGINE

  A low engine oil pressure notification popped up on my screen while driving on the interstate and then my car slowly stopped letting me accelerate over 65 mph. I had to get to the nearest exist because the car felt as if it was losing power. The car is now at a dealership waiting to be checked out. Nothing showed before this message and it came suddenly on Tuesday 12.12.23

• 12/18/2023· POWER TRAIN,ENGINE

  Sudden loss of engine power and the loss of oil pressure indicator came on.

• 12/16/2025· BACK OVER PREVENTION

  The contact owns a 2021 Ford EcoSport. The contact stated that while reversing, the rearview camera image was blue. Additionally, the contact stated that while driving forward, the rearview camera image erroneously displayed intermittently. The local dealer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Number: 25V442000(Back Over Prevention). The contact stated that the vehicle had experienced the same failure described in the recall. Additionally, the contact stated that the warning message "Front Drive Shaft" was displayed while driving. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 80,000.

• 12/14/2024· UNKNOWN OR OTHER

  Exiting interstate 55 and auto stop shut car off. This has happened about 3 times. Once at a red-light. Another one I dont remember. Last was exit ramp. Scary bc of traffic behind me. Coasted car to side of road. Seems to be an issue as I'm slowing speed or stopped. Have to shut car off and restart. Not SAFE.

• 12/13/2023· ENGINE

  Engine oil pump failure

• 12/12/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/10/2025· ENGINE

  Oil light and check engine light came on and notification for poor oil pressure out of nowhere. Car started making weird sounds and acceleration was poor. One minute the car was fine and the next I had to tow it to the dealership to get it looked at. Over 2 months now and the issue isn’t resolved as the dealership hasn’t received the parts that they need to repair it.

• 12/07/2023· SERVICE BRAKES

  My brakes let go while I was stopped at a traffic light almost causing me to rear end the car in front of me. Luckily the light turned green and the car in front of me moved before I ran into them. Went to try pull off the road to check what was going on and my brakes started working again. This incident put myself and others at risk.

• 12/07/2023· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  Check engine light came on at 24k miles. Alert on Ford Pass app said the engine wasn't heating up to operating temperature fast enough. Had a second Alert come up the next time I drove the car saying there was an electrical issue in the vehicle causing anti lock breaks and other important driver assistance features to not work including traction control.

• 12/07/2023· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  Several times now my engine has shut off while driving and in the middle of coming to a stop. Luckily my breaks still worked with the vehicle shut down. I'd have to put in park and manually restart the vehicle to continue driving. This is something that puts myself and others on the road at risk.

• 12/06/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Key Scales Ford-Villages, Leesburg (1719 Citrus Blvd, Leesburg, FL 34748), and Ford of Clermont (1101 E Hwy 50, Clermont, FL 34711); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/01/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact stated that while driving 20 MPH, the vehicle unintendedly decelerated to 5MPH while the accelerator pedal was depressed. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.

• 11/27/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/22/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/21/2025· POWER TRAIN,ENGINE

  23S64-Engine Oil Pump RECALL 8/19/2025 driving from Hillsboro Beach, Florida to St. Petersburg, Florida. We had a full engine seizure, we lost oil pressure, and also lost use of the transmission. We overheated and the engine seized. With a loss of power, we had to guide the car off the road. The engine was smoking heavily. The back of the car was completely covered with motor oil. The Florida Highway Patrol called us a tow truck that took us to DeSoto Ford, 3039 Southeast Highway 70, Arcadia, Florida, 34266, 863-494-4848. DeSoto Ford ended up doing multiple repairs on the car. They did the replacement of the 23S64 recall for the oil pump belt and tensioner. The car was there for 24 days. We drove down on 9/12/25 and picked up the car. When they pulled the car out, the car was still covered in oil in the back. We found out within days that they neglected to fix the radiator. Once we got into the car and started driving, we had yet another very loud noise, forcing us to bring it to AutoNation, St. Pete, Florida. At AutoNation, we had a multitude of problems with it. We had severe vibration with the car when we brought it there 9/18/25. This was only a few days later. They changed out the radiator and replacing the full radiator because they said there was a full leak that was not fixed by DeSoto. They fixed the car and gave it back to us 9/30/25. On 10/22/25, I had the exact same experience with the car that we originally had on the highway in Arcadia. The engine fully seized in the intersection of 3rd Street South and 6th Ave south in St Petersburg just as it had done before. The car overheated and had full loss of power/motive power. I was able to restart it briefly to get out of the cross section. The car stalled two more times before I was able to bring it to a safe place. We ended up having it towed from 15th Ave S at 3rd Street S and brought to AutoNation. Vehicle broke down again 11/7 and has been in shop ever since. Much more details available.

• 11/21/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/21/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/18/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2021 Ford EcoSport. The contact stated that while driving 30-40 MPH, the messages "Save the Battery", "Turn off Engine", and "Restart" were displayed. The program restarted, and the screen went blank, and the instrument cluster became inoperable. Additionally, the contact was informed about NHTSA Campaign Number: 25V126000 (Power Train). The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was taken to the local dealer again, where it was diagnosed and determined that the alternator, engine, transmission, and computer needed to be replaced. The mechanic informed the contact that there was no warranty coverage for the failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

• 11/18/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/18/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/17/2023· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford Eco Sport. The contact stated while driving 45 MPH, the contact heard an abnormal sound coming from the vehicle. The vehicle lost motive power and hesitated while accelerating. The low oil pressure, Wrench, and check engine warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

• 11/14/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 35 MPH, the vehicle was losing forward momentum. The contact stated that the "Low Oil Pressure" warning light was illuminated, and a warning chime had sounded. The contact stated that the vehicle stalled. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The failure mileage was approximately 47,000. VIN tool confirms parts not available.

• 11/10/2022· ELECTRICAL SYSTEM

  Faulty sensors that appeared to have been fixed with more faulty sensors. The car's sensors result in the car thinking it is in park, locking up the wheel, and losing some of the drive assist and controls.

• 11/09/2023· ENGINE

  I was driving my Ecosport when suddenly we heard a ding and a warning came on stating “low engine oil pressure”. We pulled over immediately, was advised by our dealer to not drive it. Our vehicle was towed to a dealership as we were out of state and got a call two days after stating our engine needed to be replaced due to something with the oil. I was never given an exact reason what happened to the engine to cause needing a new one. This occurred at 66,000 (roughly) miles. We have an extended warranty however are fighting to have this issue covered.

• 11/07/2025· ENGINE

  This is the third time the engine has broken down, twice in two months now

• 11/06/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact stated that while driving at various speeds, the message "Charge System Fault" displayed on the instrument panel. The contact stated that the vehicle almost stalled, and the vehicle was running rough. The contact was aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the oil pump had failed and damaged the engine. The contact was informed that several parts needed to complete the repair were on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 56,971.

• 11/05/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, but the vehicle was not repaired because parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

• 11/04/2024· SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  While waiting at a stop light when the automatic start kicked back in it was so hard I felt that someone had rear ended my car and then the car stalled. I had to put the car in park and restart the engine. My biggest fear is being rear ended. My engine whines and the rpm will hit 4 or 5 before the car will shift into the next gear. It does the ssame thing when trying to accelerate - it's as if it's not getting enough fuel. However, my biggest fear is that I've had a recall on my vehicle since January, 2024 - Manufacturer Recall Number 23S64; NHTSA Recall Number 23V905 and there not anticipaing a fix until the first quarter of 2025. The Safety Risk: A LOSS OF ENGINE OIL PRESSURE CAN RESULT IN ENGINE DAMAGE ANDOR SEIZURE, WHICH CAN RESULT IN A LOSS OF MOTIVE POWER AND A LOSS OF THE MECHANICAL VACUUM PUMP REQUIRED TO PROVIDE POWER BRAKING ASSIST, INCREASING THE RISK OF A CRASH. Knowing that this is a safety risk, nothing can be provided for the consumer soone than this. This is scarry, why not buy the vehicle back. If I get in an accident then what?

• 11/02/2023· ENGINE AND ENGINE COOLING,ENGINE

  The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle failed to accelerate above 65 MPH. The check engine warning light and wrench symbol warning were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the hose and gasket on the turbocharger needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer but was not diagnosed because there was a hole in the engine. The vehicle was not repaired. While driving, the no oil pressure message was displayed. There was oil on the highway. The vehicle was taken to an independent mechanic, who stated that the failure was due to the engine and oil pressure. The manufacturer was not contacted. The failure mileage was approximately 58,000.

• 10/30/2025· UNKNOWN OR OTHER

  Rubber Door Sealant issues

• 10/28/2025· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  The contact owns a 2021 Ford EcoSport. The contact stated that while driving 70 MPH, the vehicle decelerated to 50 MPH. The vehicle was shaking abnormally. The phone App alerted the contact that there was a powertrain malfunction and reduced power. The "Service Engine Soon" message was displayed. The oil and maintenance warning lights were illuminated. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The vehicle was taken to the local dealer previously, where it was diagnosed with engine and powertrain failures. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 101,000.

• 10/21/2025· UNKNOWN OR OTHER

  The infotainment system, shows ford logo, and back up camera but radio will no longer pop up. The back up camera stays displayed at times. This recall aligns with the recall through NHTSA # 25V442 and fords recall number of 25S72. My vin was not included but is experiencing the same issue as stated in the recall.

• 10/14/2025· ENGINE AND ENGINE COOLING,POWER TRAIN

  The contact owns a 2021 Ford EcoSport. The contact received notifications of NHTSA Campaign Numbers: 23V905000 (Engine and Engine Cooling) and 25V126000 (Power Train); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated intermittently. The dealer was contacted and informed the contact that parts to repair the vehicle could not able to be repaired under NHTSA Campaign Number: 25V126000 (Power Train) until January 2026. The dealer was not able to provide a date for the repair under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was made aware of the issue. The failure mileage was approximately 49,000.

• 10/11/2025· ENGINE

  I scheduled a recall repair appointment at Metro Ford, Miami (9000 N W 7th Ave) for my 2021 Ford EcoSport, recall 23S64/25S12. However, the service department verbally refused to perform the recall, stating that “the part must fail first” and that it was a manufacturer issue. My wife was told this directly at the service desk. This recall involves critical components that could cause engine failure or power loss, and the refusal to repair violates federal safety requirements under 49 U.S. Code §30120. I am reporting this refusal and requesting NHTSA to review and ensure compliance.

• 10/09/2023· ENGINE

  Engine failure on a 2021 model had to replace engine with only 66,000 miles on a new car.

• 10/04/2025· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  Myself, my husband and our son were driving on the freeway going 70 mph and all of a sudden with no warning and our engine lost all power we almost got killed by a semi my husband had to put the car in neutral to restart it and then it would only go about 40 mph, the RPM were between 4 and 5 going 30 mph, I took my car to valley Ford of Columbus and they told me it was some kind of valve and it was going to take 2 months for the part to come in, I told valley Ford we almost got killed and this car is a death trap, they didn't care at all they made me drive this car for 2 months with the motor shutting down on me We almost got killed 3 times from semi almost killing us, so finally after 2 months valley ford called and said the valve came in, we took it in and with in 3 minutes of leaving valley Ford we got on the freeway ramp and as soon as we switched lanes the car lost power again. A semi almost hit us from behind, I called valley Ford immediately and calab said oh maybe it's your transmission they didn't care at all, I contacted the Ford complaint department and for months I was talking on the phone and emailing with jamarian tate at Ford and then out of no where she completely abanded me, no response to phone calls or emails, I'm paying 480.00 a month for a car that terrifies myself my husband and our son, it's so bad that we all have major anxiety now, I mean we've had 3 near death experiences in this car, Ford should have gave me a different car due to the recall product liability I mean my motor shutting down and loosing brakes is not good Ford put a temporary fix on my car so it's going to happen again, we are afraid every time we get in the car, we just lost our 5 Year old Grand daughter to a rare brain cancer, and we can't even pick any of the other 8 Grand kids in the car were scared to death every day and ford could care less, they were supposed to have this part months ago and they still don't, and now we Don't trust this car at all. We need help.

• 10/04/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was restarted, but the failure persisted. Additionally, the purge valve had previously been replaced; however, the vehicle failed to restart immediately after refueling. The contact stated that before purchasing the vehicle, the vehicle was a dealer buyback. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000. VIN tool confirms parts not available.

• 10/03/2024· ENGINE

  Engine failure at 9,667 miles. Coolant leaked into engine per ford. Ford stated known issue with escapes, hasn’t been recalled for escosports…will cost $10k to repair.

• 10/02/2023· ENGINE

  The contact owns a 2021 Ford EcoSport. The contact stated while driving approximately 40 MPH, there was an abnormal sound coming from underneath the vehicle like there was metal striking the under carriage. The contact stated no warning light was illuminated. The contact drove the vehicle to an independent mechanic and was informed that the oil pump and turbo charger needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The contact researched online and became aware of an open investigation: PE2301 (Oil Pump Failure). The failure mileage was approximately 60,000.

• 09/27/2025· UNKNOWN OR OTHER

  The affected component is the oil pump drive belt and belt tensioner. This defect can cause loss of oil pressure and engine failure. Parts for the official recall remedy have not been made available by Ford or its dealers. My vehicle is available for inspection upon request. Safety Risk: This failure poses a serious safety risk. Loss of oil pressure or engine seizure can occur suddenly, causing the vehicle to stall while driving. This results in loss of motive power and potentially reduced braking assistance, placing myself, passengers, and other motorists at risk of a crash. Confirmation by Dealer/Service Center: The dealer confirmed the recall but stated that the parts remain unavailable and no final remedy is being offered at this time. Interim remedies are inadequate, leaving me to continue driving an unsafe vehicle.

• 09/27/2024· ENGINE

  Was driving vehicle and lost power. Had vehicle towed to Ford dealership. Received email stating vehicle experienced engine failure. Also received a recall attachment and told the engine and turbo buster needed replaced. Was told it would be covered under warranty. Next day received call from dealership stating there were not going to cover engine under recall and I would need to pay almost $9,000 for a new engine. The vehicle is a 2021 ford ecosport with under 10,000 miles. When I contacted ford corp, they told me varied stories. First rep. Acknowledge the recall and then said it was up to the dealership to honor it. Second time I called ford corp. the rep said that there was no fix and only a work around and that my paying for the engine replacement was a work around the dealerships had come up with. When I reached back out to the dealership, they told me they had spoken with ford and was instructed to complete more diagnostics, which would cost me out of pocket for the diagnostics approximately $1400.00. I contacted another dealership and was told it would be two month before they could even look at it, due to the number of vehicles currently at their dealership waiting for engine replacements. I contacted ford corp again and was told there was a buy back option. I have just been waiting, when I spoke with the rep in the buyback department (9/25/24) she said it would be another 5 days and she would call me again. I asked about rental vehicles, she said that was up to the dealerships or that I could use a rental company like enterprise. I let her know that to rent a vehicle until the first quarter of 2025, when ford is supposed to have a fix for the vehicle would cost me close to, if not over $18,000 in rental fees. She said if she heard of ford starting a program to reimburse rental fees she would let me know. I asked if she would document the expected rental notes in the case.