Safety ratings
2021 Chevrolet Silverado 2500 PU/CC 2WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2021 Chevrolet Silverado 2500 PU/CC 4WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2021 Chevrolet Silverado 2500 PU/EC 2WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2021 Chevrolet Silverado 2500 PU/EC 4WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2021 Chevrolet Silverado 2500 PU/RC 2WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2021 Chevrolet Silverado 2500 PU/RC 4WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (6)
⚠ Park outside — urgent recall
NHTSA has flagged a recall on this vehicle as severe (fire risk — park away from structures). Contact a dealer immediately; recall repairs are free.
- SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULECampaign 21V758000 · 29/09/2021Park outside
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Risk: Water in the BPMV may cause an electrical short circuit and increase the risk of fire.
Fix: Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.
- TIRES:TEMPORARY/EMERGENCY SPARE TIRECampaign 21V578000 · 29/07/2021
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
Risk: An ABS system that cannot control the rear wheels independently increases the risk of a crash.
Fix: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARECampaign 24V797000 · 24/10/2024
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Risk: Rear wheel lock-up can increase the risk of a crash.
Fix: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
- SEAT BELTSCampaign 20V811000 · 23/12/2020
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Risk: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
- SEAT BELTSCampaign 20V792000 · 17/12/2020
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Fix: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
- LATCHES/LOCKS/LINKAGES:TAILGATE:LATCHCampaign 24V060000 · 01/02/2024
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Owner complaints
Most-reported areas
- POWER TRAIN28
- ELECTRICAL SYSTEM17
- SERVICE BRAKES12
- LATCHES/LOCKS/LINKAGES8
- ENGINE7
- FUEL/PROPULSION SYSTEM6
- UNKNOWN OR OTHER6
- STRUCTURE3
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/23/2024· POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving 55-60 MPH, the rear wheels seized. The contact had to release the accelerator pedal to self-correct the failure. The contact stated that the failure occurred twice. The vehicle was taken to the dealer, and the contact was informed that the vehicle was included in NHTSA Campaign Number: 24V797000 (Power Train); but was repaired. The contact stated while driving 25-30 MPH after the repair, the failure reoccurred a third time. The check engine warning light illuminated and the “Engine Power Reduced” message was displayed. The vehicle was taken to another dealer, Chevrolet of Montebello (310 W Whittier Blvd, Montebello, CA 90640); but was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 122,000.
- 12/15/2021· FUEL/PROPULSION SYSTEM
Starting smelling gas inside of the cab, at first thought it was non-issue, but the smell persisted. Several days passed, and when I went to warm up my truck in the morning smelled a strong gas odor, and when I looked under the engine - there was a pool of gas, and gas was leaking. Took it in to the dealership (thinking it was a simple loose filter line) but they now say that it is more than that. Not sure if this has been a re-occurring issue with these new trucks, but it could have been a very dangerous situation.
- 12/13/2023· ELECTRICAL SYSTEM
Having issues with “Service Trailer Brake System “ , this should be a safety concern for GM , and not up to the customer to pay for this repair.
- 12/12/2025· ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that the connector for the heater system was causing the vehicle to overheat, subsequently enabling the vehicle to go faster than 50 MPH. If the vehicle reaches 75 miles, it would immediately decrease in speed to 5 MPH. The vehicle was taken to a certified mechanic who diagnosed a P20C1 code, indicating reductant heater failure had occurred. The vehicle was not repaired. The contact called the dealer, who recommended calling the NHTSA Hotline to file a safety complaint. The manufacturer was informed of the failure they also referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 68,000.
- 12/12/2024· POWER TRAIN
While the truck is in motion and the transmission shifts gears it has a kick to it also it down shifts on its own and other times the truck loses all power like if it was in neutral
- 12/04/2025· AIR BAGS
Unexpected roof rail airbag deployment without vehicle impact or accident. Front left and right side deploy - rear left and right side deploy spontaneously without notice.
- 11/29/2025· AIR BAGS
Driving about 45 mph and unexpectedly both roof rail air bags deploy stoping vehicle on the road.
- 11/20/2021· SERVICE BRAKES
Non stopbbreak noise. No matter what you do, what is or isn't added, how clean they are, they constantly squeak and loud! Dealers won't help. Tell you to get on the brakes hard. That helps for a few minutes! Over 50k fix the brakes!!!
- 11/18/2025· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
I own a 2021 Chevrolet Silverado 2500HD Duramax diesel with approximately 100,300 miles. The truck began displaying a “Service Emissions System” warning and a countdown message that in a certain number of miles the vehicle will be limited in speed (for example to 65 mph). GM’s own Duramax diesel owner’s supplement explains that when a “Service Emission System” message appears it is accompanied by a distance-until-speed-limit countdown and that the truck will progressively limit speed first to about 65 mph and then to about 55 mph if the condition is not corrected, telling the owner to see the dealer. This creates a safety risk because the derate can occur while driving on highways or rural roads, where an unexpected limit on maximum speed can interfere with merging, passing, and keeping up with traffic. This is our only vehicle, and we must use it for important medical appointments, including cardiology and surgery-related visits. The condition started only about 300 miles beyond GM’s 5-year / 100,000-mile powertrain warranty. I opened a case with Chevrolet / GM Corporate (Service Request No. XXX) and took the truck to Sons Chevrolet in Columbus, Georgia on November 17, 2025 for this issue and a rear wheel lockup recall. The dealer kept the truck from about 9:00 a.m. to 3:00 p.m. and indicated they might need to keep it for at least two more days, but I was not given a clear written explanation of the diagnostic trouble codes or a firm repair plan. Because GM’s own manuals describe this “Service Emission System” message together with speed-limit countdowns, and because the vehicle can actively limit speed on the road if the fault is not resolved, I am concerned this represents a broader emissions/derate defect on late-model Silverado HD Duramax trucks. I request that NHTSA review similar complaints and consider whether further investigation or a safety recall is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 11/15/2025· SERVICE BRAKES
Took truck to dealer with concern of higher than normal braking force needed. Couldn’t verify concern. Looked today under the steering column and the brake booster is leaking fluid inside the cabin of the truck when the brake pedal goes through the firewall. There was Almost no brake fluid inside the reservoir causing the brakes to fail with no warning. Looked at similar trucks and all have brake fluid leaking from the same location. With as little as 10,000 miles. Mine has 22,000 miles and it’s failed requiring complet replacement of the brake booster. Taking to the dealership to replace the complete brake booster assembly when part is available. This is a 21 Chevy 2500 truck that pulls up to 18,000 pounds. higher than normal braking application needed, can be deadly or lead to complete brake failure whether loaded towing a trailer at a weigh of 25,000lbs or even the 7,000 pounds empty the truck weighs would reasonably result in the loss of someone’s life. Only thing that drew me to this concern was a harder application of the brake pedal and noticing brake fluid under the dashboard. Would gladly allow anyone to inspect my truck.
- 11/12/2025· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while slowing down and coming to a stop, the accelerator pedal was depressed while in drive; however, the vehicle started to roll backwards. The contact depressed the brake pedal to prevent the vehicle from rolling backwards, and the RPM became elevated to 5,000 RPM. The contact immediately turned off the vehicle to prevent the RPM from continuing to increase. The vehicle was shifted to park, restarted, and then shifted to drive(D) and the brakes released. While releasing the brake pedal, the failure reoccurred. The vehicle was immediately turned off and towed to the residence. The dealer was informed of the failure of the clutch pack, which was welded together from friction. The dealer scheduled an appointment; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
- 11/09/2023· ELECTRICAL SYSTEM
It's a known issue that 2020 and 2021 Chevy Silverados have a malfunction in the tailgate where it automatically opens while driving, opening the driver-side door, or even locking and unlocking the vehicle.
- 10/29/2024· LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact received recall notifications of NHTSA Campaign Number: 24V060000 ( Latches/Locks/Linkages) and would like to be removed from the recall distribution list of NHTSA Campaign Number: 24V060000 ( Latches/Locks/Linkages) because the bed of the vehicle had been replaced and the recall was no longer applicable. The dealer was not contacted. The manufacturer was contacted.
- 10/23/2025· ELECTRICAL SYSTEM
We believe that it is the park sensor in the column . When you place the truck into park, the screen displays the words shift to park period and the dinger.Inside the truck continues to ding for a long time, even with opening and closing the door ... The truck is actually in park, so it does not move.But the display says it's not.And apparently it is not registering because it keeps dinging
- 10/16/2022· STEERING,BACK OVER PREVENTION
Service steering column lock continually appears on my screen. Front collision detectors are also going off for no reason.
- 10/14/2021· SERVICE BRAKES
My fiance started the truck. Drove about 2 miles from my mothers house, the check engine light came on. The traction control light came on and then she informed me that it felt like all braking power was lost. Truck is being towed to dealership. Could have killed or badly injured someone.
- 10/11/2023· TRAILER HITCHES,POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving uphill at an undisclosed speed with a trailer hitched to the vehicle, the vehicle downshifted inadvertently, which caused the trailer to fishtail. The contact stated that he lost control of the vehicle, and he was able to slowly regain control of the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.
- 10/08/2024· UNKNOWN OR OTHER
When putting the truck back into park it will say shift to park even though it is already in park. It causes the truck not to shut off
- 10/07/2024· FUEL SYSTEM, DIESEL
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving 70-75 MPH, there was an abnormally loud sound coming from the vehicle. The vehicle independently decelerated to approximately 50 MPH then down to 40 MPH before being able to pull off on a nearby exit. The contact stated that the vehicle then stalled and lost motive power. The vehicle was towed to the dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle had not been repaired due to the part being on backorder. The manufacturer was made aware of the failure. The failure mileage was 83,000.
- 09/19/2025· UNKNOWN OR OTHER
Unable to remove key from ignition for a period of time ie. 30 sec. to a minute or more. After driving the vehicle for a either a long or short period of time and you park it, you can't turn the ignition lock all the way off.
- 09/09/2024· POWER TRAIN
While stopped at a traffic light the transmission shifted out of drive without movement of the shift lever. Repeated attempts to reengage the transmission to drive by shifting into park and then drive was not successful. Reverse was not affected. Vehicle mileage is 57,700. No previous issues with the transmission. Truck was towed to the dealership for investigation and repair.
- 09/08/2022· SERVICE BRAKES
The brakes have squealed since the day we purchased it new. The noise is usually at low speed, under 10 MPH. The dealer has told me that they could replace the pads but I would have to cover the cost.
- 08/27/2021· SERVICE BRAKESCrash
While in a McDonalds drive through Truck lost all braking ability. Pedal went right to the floor. Truck had to be put in park to stop and shut down. After re starting engine brakes started functioning again. Very scary incident.
- 08/24/2025· POWER TRAIN
In December of 2024 Safety Recall N2424440-01 was applied. On the morning of Saturday August 23, 2025 while driving on a two (2) lane highway with the cruise control set to 60 MPH the vehicle “shuttered” then the shifted into a lower gear locking the rear wheels bringing the vehicle to an almost complete stop in very short distance. I was able to pull off the road out of traffic. Since it was a light traffic morning, no one else was close limiting the risk to me. Had there been anyone behind me they would have been caught off guard by the sudden stop with no signal of brake lights showing. The vehicle is in “limp mode” and will not exceed 35 or 40 MPH. The vehicle will shift in to park and neutral. It will not move in reverse forward. The vehicle has been transported to the nearest Chevrolet dealership for diagnostics and service.
- 08/22/2024· POWER TRAIN
The transmission has a defect. While towing 8,000lb trailer going up a small grade, the truck shuddered then immediately downshifted violently, causing the truck to skid and almost jack-knifing the truck and trailer. . The dealership has confirmed the issue as a valve body failure in the transmission. The dealership has the vehicle for diagnosis and repair. No codes or warnings were displayed at the time of the incident. The dealership updated the software which produced a powertrain failure code, the valve body failed.
- 08/16/2022· SERVICE BRAKES
The trucks brakes squeal very badly and won’t go away there are complaints all over the internet for this and when I contacted Chevy they said there isn’t anything they can do.
- 08/14/2025· LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while the vehicle was turned off and shifted into park, the tailgate opened independently. The failure occurred frequently, and the contact removed the fuse to prevent the tailgate from unlatching independently. The contact stated that the failure only occurred while the vehicle was not in drive. The dealer had been contacted and notified of the failure. After researching the failure, the contact became aware of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); and related the failure to the recall. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
- 08/11/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
The tailgate on my truck is electrically opened & closed. I've been having trouble with the tailgate opening randomly, even while driving. This has happened multiple times and can create a very dangerous situation, especially if i'm hauling something in the bed of the truck and it could possibly fall out if the tailgate were to open. Once i was hauling a bunk bed and the tailgate opened without me knowing it. Fortunately, we were driving through town on a flat road when it happened & nothing fell out. Someone behind me pulled up beside me to let me know my tailgate just opened. I recently took my truck to my local Chevy dealer & they said there was no recall on it & they wanted $170 for them just to look at it. I looked online and see recall# N232426400 for it but i've never received a notice & the dealer says there is no recall on it for my truck. (I have a video of it opening & closing by itself but it's too large to send you)
- 08/08/2025· POWER TRAIN
GM has acknowledged the problem and has issued a recall on transmissions effecting 2020 – 2022 Chevrolet Silverado 2500/3500 Heavy Duty trucks equipped with diesel engines manufactured between January 28, 2019 – January 11, 2022. Our truck, a 2021 Chevrolet Silverado 2500HD, was taken in to D’arcy Chevrolet in Morris, IL to have Recall N242454440 – Momentary rear wheel lock-up – Transmission and Engine Control Module Programming with SP. Under this recall dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. After the recall service was performed we were told by the dealership that the transmission needed to be replaced. It clearly states under the recall performed that GM is to provide special coverage to cover repairs that are identified by the remedy software as containing a defective control valve. Also, by law, dealers are never to charge for recall repairs. But GM and the D’Arcy Chevrolet are refusing to cover the repair costs for the transmission under special coverage program.
- 08/08/2021· STEERING,SERVICE BRAKES
Brakes: the brakes do not stop the vehicle without excessive pressure to the pedal. Especially carrying a trailer with the exhaust brake & trailer brakes in effect. Takes excessive distance for vehicle to stop. Pedal must be pressed 3/4 to the floor for it to start to apply brakes. It is extremely difficult to stop this vehicle at any speed over 45mph. Have not taken to dealer, was expecting a recall but none until now. Steering: when I turn the steering wheel at low speeds such as backing into a parking spot, there’s a loud squealing noise coming from the engine bay.
- 08/01/2024· LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked, the tailgate opened unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/ Linkages) however, the VIN was not included. The vehicle was taken to the local dealer, who informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage on the vehicle; however, the repair could be paid for out-of-pocket, and reimbursement sought afterward. The failure mileage was approximately 27,000.
- 07/24/2024· LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving approximately 10 MPH, the electronic tailgate door erroneously unlatched and continued to open and close. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 32,200.
- 07/23/2025· POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the dealer had not called the contact back despite multiple calls to request an appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the recall remedy was a software update to limit the transmission and power output. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- 07/22/2026· POWER TRAIN
My 10L1000 transmission had a catastrophic failure internally which caused it to rough shift, sudden down shifting, not want to shift into gear at all, and high engine rpm prior to roughly shifting. I took it to the Chevy dealers mechanic the very next business day, only to find out that from the mechanic that this is a common occurrence with Chevy transmissions in my truck and google also verified this to be a common problem. The mechanic from the Chevy dealership also stated that there was larger metal chunks than normal. My truck is available for inspection asap. The manufacturer and vin lookup contradicts the mechanic and google stating no issues or recalls for my transmission. After speaking with the manufacturer, I became highly concerned due to their unwillingness to address the obvious issues known by so many. If I wasn’t such a safe driver and immediately brought it to the mechanic, this could have caused a terrible accident leading to extreme bodily harm or death even. According to a quick google search of the 2021 Chevy 2500 transmission problems and my mechanic this is a well known problem even though Chevy manufacturers refuse to acknowledge the issue or implement a recall. There was zero warning lights or lamps to indicate this problem. I am extremely concerned with the manufacturer’s response to my concerns and their unwillingness to correct this issue before it cost someone their life. This catastrophic failure with the transmission having metal shavings throughout it and extreme damage to the transmission valve body and being well known and reported by many other customers has to be addressed. Chevy’s unwillingness to acknowledge people’s claims in this has left me with around $10,000 in monetary damages and could have lead to bodily harm or death if I would have been traveling on a main highway or interstate when it occurred. At the very least Chevy needs to be held responsible for this known and reported issue before it causes death or injury.
- 07/16/2026· TIRES
Wrangler Trailrunner AT LT275/65R20 were on the truck when I purchased my new 2021 Chevy 2500. I only have 25K miles on it. I was driving on the interstate and the tread came off the tire tore my wheel base apart and damaged back of truck along with scratches on the side by wheel also tore wheel trim off.
- 07/16/2022· SERVICE BRAKES
Very bad brake squeal while applying brakes at 10pm or less, coming to a stop. This started to happen when the vehicle had approximately 5,500 miles.
- 07/09/2021· BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCECrash
Front Park Assist (FPA) system did not provide any level of advanced alert until after impact when all conditions were fully met as stated in the user's manual for the Park Assist system. NOTE: Text after bullets are extracts from user's manual while test in () are owner's feedback during incident when FPA failed to alert. •as the vehicle moves at speeds of less than 8 km/h (5 mph) ( the vehicle was going 1-2 MPH) •the sensors on the bumpers may detect objects up to 1.2 m (4 ft) in front (Front Park Assist (FPA) detection was not until pipe contact was made with bumper/sensor) •within a zone 25 cm (10 in) high off the ground and below bumper level. (Pipe was in full zone from 0 to >30" high) •Blocked sensors will not detect objects and can also cause false detections. Keep the sensors clean of mud, dirt, snow, ice, and slush; and clean sensors after a car wash in freezing temperatures. (The sensor was not blocked in anyway. The truck has never been in mud, dirt, snow, ice, or slush.) •When an object is first detected in the rear, one beep will be heard from the rear, or both sides of the Safety Alert Seat will pulse two times. (Initial FPA alert level was never reported) •(There was not an intermediate level description in the user's manual as implemented by GM. Intermediate FPA "yellow" alert was never reported) •or <0.3 m (1 ft) in the vehicle front — a continuous beep will sound (Continuous beep from FPA was reported only after contact was made with the pipe) •The Park Assist system does not detect children, pedestrians, bicyclists, animals, or objects located below the bumper or that are too close or too far from the vehicle. (The pipe as an object was above bumper height and passed from outside the range slowly (1-2mph) until contact was made without any alert from the FPA) This is a single occurrence issue and was reported to GM.
- 07/01/2024· ELECTRICAL SYSTEM
Tailgate automatically opens and closes on its own.
- 06/16/2025· POWER TRAIN,LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact received notifications of NHTSA Campaign Numbers: 24V060000 (LATCHES/LOCKS/LINKAGES) and 24V797000 (POWER TRAIN); however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- 06/16/2021· FUEL SYSTEM, GASOLINEFire
The contact owned a 2021 Chevrolet Silverado 2500. The contact stated while driving 35 mph, the contact noticed flames coming from the cab and the bed of the vehicle. The contact stated that the flames grew bigger and the contact pulled over to the side of the road and exited the vehicle before the vehicle became fully engulfed in flames. A report was made with the fire department. There were no injuries. Medical attention was sought for mental and emotional purposes related to the incident. The vehicle was deemed a total loss. The dealer was contacted and informed the contact that the Vin was not under recall. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 12,000.
- 06/12/2024· ELECTRICAL SYSTEM
Tailgate opening and closing on its own. No input from key FOB, switch on tailgate, or switch inside of cab. No fuse indicated to pull to stop.
- 06/04/2024· LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the tailgate unlatched and caused the tools to fall out of the vehicle. The tailgate warning light was illuminated. The contact stated that occasionally while attempting to close the tailgate, the tailgate failed to close and latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The dealer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unavailable.
- 05/28/2026· LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that the electronic tailgate door had erroneously opened and closed and also, moments after turning the vehicle off the door had erroneously opened. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 24V060000(LATCHES/LOCKS/LINKAGES). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 47,000.
- 05/28/2024· TIRES
Goodyear Wranger At Trailrunner 275 65R20. I was heading home with my 14 year old daughter Sunday night. When I was merging on the on ramp to the highway and I felt a vibration. So I was in the process of slowing down and boom. My truck went broadside in the highway. I gathered it up and got all together. I don’t have a single dash light on or anything. The tire was still holding air. A matter of fact it still is. But when the tread came off it destroyed my bedside and bumper. My truck only has 32,473 miles on it. The tires are rated for 55,000. I just want something to happen to the manufacturer. If that would’ve happened to the right front it would’ve been bad. Or if it happened to a mom and kids. This is not good.
- 05/15/2025· POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was no warning light illuminated. The contact was able to pull over to the side of the road and the vehicle was towed to the residence. The vehicle was then towed to the dealer, where it remained for two months, but was not diagnosed or repaired. The vehicle was then towed to John Elway Chevrolet (5200 S Broadway, Englewood, CO 80113), to be repaired under NHTSA Campaign Number: 24V797000(Power Train); however, after three months, the dealer informed the contact that the recall repair would not be honored because the emission system had been removed from the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to Patterson Custom Diesel, where the vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,000.
- 05/12/2025· STRUCTURE
The tailgate opens by randomly. I was in a CVS parking lot walking towards my car and saw the tailgate open without any commands. A young kid running towards his mother's car was just able to avoid running into it and getting 'clotheslined'. Another vehicle found it necessary to drive around the tailgate protruding from the parking spot. I have been finding the tailgate down multiple times, and thought I may have left it open even when I was sure I didn't. I also shut my tailgate recently and noticed I have a large dent in the tailgate itself when I closed it. It may have opened on another vehicle, or it was open when I was backing up assuming it was closed. After reading online I came across many owners having the exact same problems with the exact same truck. GM has told me the problem is VIN specific, and my VIN was not listed; therefore, no recall notice ever sent out to me.
- 05/11/2021· ELECTRICAL SYSTEM
AFTER TWO WEEKS OF OWNERSHIP, THE REAR CAMERA HAS STOPPED WORKING. INSTEAD, I RECEIVE AN ERROR MESSAGE. THERE ARE NO SHORTAGE OF COMPLAINTS LIKE THIS ON VARIOUS MODEL CHEVROLET FORUMS. MOST 2020/2021 CUSTOMERS INDICATING THERE HAS NOT BEEN RESOLUTION OR SPECIFIC ISSUE IDENTIFIED.
- 05/05/2025· POWER TRAIN
My truck has been having the "Shift To Park" warning for quite a while now. Truck has roughly 72000 miles. Before it would happen intermediately, now it happens all the time. Often I have to leave my truck unlocked for long periods of time due to this malfunction. Hoping my battery will still have power to restart the next time. Reading and researching this issue online, it is a known fact that this is a widespread problem and GM needs to step up and issue a recall.
- 04/24/2024· VISIBILITY/WIPER
Windshield wipers stopped working on 4/23/24 while driving in the rain.
- 04/24/2023· POWER TRAIN,ELECTRICAL SYSTEM
2021, Chevrolet Silverado 2500 HD, Crew-Cab, 6.6L Gas Engine. At @ 25k miles, the "Service 4WD" light came on dash. It later started a grinding noise/sound within the front axle transfer case. Was told they had a problem with moisture intrusion into the transfer case and it would cause corrosion to sensor. Truck was taken to dealership and in shop for @ 1 week or so. After repair was completed, less than 3k miles later, it happened again. Same problem ("Service 4WD"), same noises, same diagnoses. Truck was taken back to the dealership. This time, repairs were more extensive and the wiring harness was replaced. I was traveling with work yesterday (34,458 miles on truck now) and the "Service 4WD" light came on again. I've contacted the dealership to schedule a time at the end of week or early Saturday to take the truck back again. While reviewing other complaints, I noticed a similar problem where the customer indicated the "Service Tow System" light was coming on. It too was allegedly caused from moisture intrusion. I'm currently over 3 hours from home through the end of the week. I'm hoping the truck will make it home without creating a catastrophe on the Interstate between here and there.