Overall rating (best variant)
Safety ratings
2021 Chevrolet Equinox SUV AWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
2021 Chevrolet Equinox SUV FWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
Crash test #1NHTSA test 10147
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Crash test #2NHTSA test 10149
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Crash test #3NHTSA test 10319
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Recalls (4)
- SEAT BELTSCampaign 20V811000 · 23/12/2020
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Risk: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULECampaign 23V013000 · 19/01/2023
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
- CHILD SEAT:VEHICLE LATCH ANCHORCampaign 23V339000 · 11/05/2023
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Fix: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
- TIRESCampaign 21V612000 · 05/08/2021
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Risk: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Owner complaints
Most-reported areas
- POWER TRAIN17
- ELECTRICAL SYSTEM17
- UNKNOWN OR OTHER16
- ENGINE15
- FUEL/PROPULSION SYSTEM14
- SERVICE BRAKES7
- STRUCTURE5
- FUEL SYSTEM4
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2024· EXTERIOR LIGHTING
Modern white LED Headlights too bright, even on Equinox (constantly flashed with low beams on). My son (20), wife (56), and I (52) are dazzled by new LED headlights. It's actually a huge problem, headlights are too dazzling. I know we're not the only ones dazzled.
- 12/11/2025· FUEL/PROPULSION SYSTEM
Fuel pump located in the fuel tank, known recall on other equinoxes of this year and model but not all are covered but it is affecting more than what they are willing to cover putting my safety and other drivers safety at risk.
- 12/05/2021· POWER TRAIN
It was a dark cold (minus 18) morning driving to work. All of the sudden a warning came on. The engine power is reduced mode came on and I went from highway speed to 30 mph instantly. I barely got home. I was terrified and the car would hardly go. Very dangerous. After much research because no dealer could get us in ( three week wait) we figured out what was causing it. Code P0234 turbocharge overboost. The dealer said I was safe to drive it. Still reduced power. After one week it warmed up to 17 degrees and the check engine light came off. I still have reduced engine power. New turbocharge feature for the 1.5 lt equinox. This should have been tested in cold climates. We regularly have 20 below temps and it’s a brand name car. I see a recall coming.
- 11/28/2022· POWER TRAIN,SERVICE BRAKES,ENGINE
2021 Chevy equinox vacuum pump failed causing the breaking to become impossible to use while operating.
- 11/22/2024· ENGINE,FUEL/PROPULSION SYSTEM
I was driving in rush hour traffic on a freeway in Houston when the engine lost power and stalled out (50 mph) without warning. I had to remain on the freeway while cars whizzed past me. Car finally started back up after 30 minutes of trying. Vehicle only has 8800 miles on it and acted like it had run out of gas as it sputtered before dying. Engine light came on and remained on after it finally started back up. All fluids in range and was at 1/2 tank of gas. In process of diagnostics.
- 11/20/2025· FUEL SYSTEM, GASOLINE,ENGINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle restarted. The vehicle was driven approximately 500 feet and was parked. In addition, the check engine warning light was illuminated. The contact turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact researched and stated that the vehicle had a known failure in the fuel system. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000.
- 11/15/2024· ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Equinox. The contact stated that the horn was intermittently inoperable while driving. The contact stated that the failure progressively worsened, causing the horn to become permanently inoperable. Additionally, the seat belt warning light was illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
- 11/06/2024· ELECTRICAL SYSTEM,LANE DEPARTURE
When purchase vehicle there was only 9,567 miles on it . I had the car for 1 year when lane changing warning and front camera went out. Also effected my car started. Dont know when it was first purchase and they say warranty is up. It could of been the end of 2024 but they say 1/2024.. Miles is under 36000 and the end of 2024 is 3year. My bill they stat is over 1500. I can afford it in this economy. And chevy should honor the bumper to bumper warranty. Im disappointed in Chevy, that there electronics go in less then 3 years. I hope that chevy for a large corporation will make this right. Cause right now im not happy with chevy vehicle [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 10/29/2022· UNKNOWN OR OTHER
When the ambient temperature cooled down to the 70's , The auto stop start system will stop the engine of my 2021 Chevrolet Equinox at every stop light , even driving around in a parking lot. Often it will thump when restarting . If my foot is not firm on the brake , the vehicle wll lurch forward . Several times I have almost been rearended because the engine did not restart quickly . I hate the system . My vehicle does NOT have a auto stop start defeat switch ( pushbutton ) . I'm sure GM would consider my vehicle technically correct. But I am scared of the system and think it will cause me an accident . The savings in gasoline is not worth the risk .
- 10/27/2023· WHEELS,FUEL/PROPULSION SYSTEM
Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going
- 10/15/2025· POWER TRAIN
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at speeds between 30 and 50 MPH, the front end of the vehicle started wobbling and vibrating severely. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the front half shaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed of a TSB related to the failure, but no assistance was offered. The failure mileage was 80,000.
- 10/01/2021· STEERING
When making a sharp turn left or right from a standstill the vehicles makes an audible grinding noise and vibration in the steering wheel. Feels like you're driving over rumble strips. Vehicle was taken to dealer on 7/28/21 and problem was recreated by technician on test drive. Cause of issue was determined to be the electric duel pinion rack and pinion steering gear. This part was replaced under warranty. On 9/30/21 the exact same issue with the same symptoms started happening again. Dealer was contacted and appointment was made for 10/4/21. I feel that my safety and the safety of others are at risk due to if the steering system fails completely I would not be able to control the vehicle.
- 09/26/2025· FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled twice after idling, or while coming to a stop. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
- 09/25/2025· ELECTRICAL SYSTEM
Odometer Fraud. The contact purchased a 2021 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was approximately 72,170, and at the time of registration, it was discovered that the mileage was approximately 206,352.
- 09/24/2024· STEERING,POWER TRAIN
There is a vibration and wobble upon acceleration. This issue has been confirmed by an independent service center. It is not an issue with the tires. GM has a service bulletin on the front axles.
- 09/14/2023· POWER TRAIN
The contact owns a 2021 Chevrolet Equinox. The contact stated while driving 20 MPH and depressing the accelerator pedal, the front of the vehicle shuddered significantly, and the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the failure was related to TSB Number: 20-NA-227. The vehicle was then taken to the dealer, where the same assessment was made. The dealer contacted the manufacturer, who advised that they would partially cover the repair because the TSB was not a recall. The vehicle was not repaired. The contact stated that the failure had been recurring while driving. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
- 09/14/2022· TIRES
As I was driving into my driveway, my front driver’s side tire exploded. When I checked the other tires, I noticed a big bubble on the rear driver’s side tire.
- 09/14/2022· TIRES
As I was driving into my driveway, My front driver’s side tire exploded and the back driver’s side tire has a huge bubble in it.
- 09/12/2023· SEAT BELTS,LATCHES/LOCKS/LINKAGESCrash
The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the hospital, where medical attention was provided. The vehicle was towed to the local dealer body shop, where it was discovered that the failure was due to the seat belts not engaging. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,000.
- 09/11/2025· STRUCTURE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while the vehicle was parked in the driveway, water accumulated on the front seats floor mats and on the second-row floor mats. Upon inspection, the contact found potential white mold under the seats. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer informed the contact that the failure might be related to the water hose to the A/C, or the failure might be related to the moonroof. The vehicle remained at the dealer pending a repair. The contact stated that the vehicle was left in the sun for four days with the windows rolled up, and white mold spread through the vehicle. The contact had not notified the manufacturer of the failure; however, a representative from GM stopped by the dealer to inspect the vehicle. The contact stated that the insurance company had an adjuster inspect the vehicle at the dealer. The vehicle was not yet repaired. The failure mileage was approximately 25,000.
- 09/03/2025· FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle lost automotive power. No warning light was illuminated. In addition, the contact stated that the vehicle hesitated while restarting. The vehicle was taken to a local independent mechanic, where it was diagnosed with inadequate fuel pump flow. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
- 09/03/2025· ELECTRICAL SYSTEM
My audio quit, no sound for warning indicator, no radio audio, or onstar audio. Can't here anyone speaking when using phone, though the receiving party can her me speak to them.
- 08/31/2022· EQUIPMENT ADAPTIVE/MOBILITY
2021 CHEVROLET EQUINOX. CONSUMER STATED THAT THEIR VEHICLE PULLS TO THE LEFT WITH THE SLIGHTEST RELEASE OF THE STEEING WHEEL. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTED TO COMPENSATED FOR THE INCONVIENCE.
- 08/30/2024· ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.
- 08/25/2025· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
My vehicle has 75,607 miles and the transmission gave out randomly started stalling and jumping and it won’t switch gears correctly and this has been a problem for a lot of other equinox’s as well
- 08/22/2025· ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at various speeds, the liftgate independently opened. There was no warning light illuminated. In addition, the contact stated that the failure occasionally occurred while driving at certain locations. The vehicle was taken to a local dealer, where it was diagnosed with a radio frequency failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.
- 08/20/2026· FUEL/PROPULSION SYSTEM
The fuel pump of my Chevy equinox failed while I was driving in the middle of a busy highway causing my engine to lose power putting myself and my passengers in danger along with everybody else on the highway because I could not accelerate and I had to push my vehicle off the highway. Shortly after the engine stalled, the display for the fuel went from reading 3/4 of a tank to empty in a matter of a second. When I tried to restart the engine it would not register that there was any fuel in a tank even though it was 3/4 of the way full. This problem has been identified under the recall number 23V-013 but for some reason my VIN number is not included in this recall, even though it's a well-known issue for this year, make and model. Just before the engine stalled the check engine light came on.
- 08/19/2026· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
While driving on the interstate, the moonroof glass began opening without any input from the moonroof controls. The power sunshade was still closed at the time. I opened the sunshade manually so it would not interfere with the glass. After the glass opened, I was unable to get it to remain fully closed. When I was able to close the glass, it would reopen on its own several more times. I also heard a clicking sound during the repeated opening and closing. After this occurred, the power sunshade also stopped operating correctly. It would open fully, but when closing, it would stop approximately halfway and leave the front portion of the moonroof uncovered. It would not close completely. There were no warning lights or other dashboard indications during the incident. The only way I was eventually able to get both the moonroof glass and the sunshade to close completely was to leave the vehicle turned off for approximately two hours and then perform the moonroof reset/initialization procedure. After the reset, both the glass and sunshade returned to normal operation. The most concerning part of the incident was that the moonroof glass opened by itself while the vehicle was being driven, without anyone touching the controls.
- 08/18/2023· STRUCTURE,SERVICE BRAKES,AIR BAGS
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
- 08/13/2026· FUEL/PROPULSION SYSTEM
I am reporting a severe mechanical failure involving the fuel pump module on my 2021 Chevrolet Equinox. My vehicle exhibits symptoms that match NHTSA Recall Campaign 23V-013 / GM Campaign N222372310 (Inadequate Fuel Pump Flow). However, when checking my VIN, GM indicates my vehicle is currently excluded from the official recall population. My car hesitates to accelerate on the highway, will randomly sputter when at a constant speed, I have had a checked engine light come on which was cleared after it being inspected but was not fixed. This creates an extreme hazard and risk of my car completely stalling, or the risk of an accident when trying to accelerate on the interstate or just merging with the traffic flow. Given that the symptoms and component failures on my vehicle are identical to those documented in NHTSA Campaign 23V-013, I request that NHTSA investigate an expansion of this recall to include additional 2021 Chevrolet Equinox models. Additionally, I request General Motors cover the cost of diagnosis and repair under safety recall warranty provisions.
- 08/12/2024· POWER TRAIN
The contact owns a 2021 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle failed to accelerate above 25 MPH. The contact stated that the engine power reduced message was displayed, and the check engine warning light was illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,371.
- 08/11/2025· POWER TRAIN
Spline worn out and disconnected from differential.
- 08/03/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
When starting the vechile most times the radio will turn on at 75% its max volume. On occassion this will keep the backup camera on and lose all ability to control the infotainment center on the vechile. I also turn my raidio off before I exit the vechile. This occurs when bluetooth connected phone is in car and not in the car. The only fix that has been told to me via the service department is to turn off the vechile and open the drivers door. Cheverlot knows about this issues, which affects more than the 21 equinox, they have not made any effort to correct the issues.
- 07/30/2024· STEERING,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE
My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!
- 07/21/2025· STRUCTURE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while the vehicle was parked, the contact became aware of a puddle of water on the front passenger's side floor mat. The vehicle was taken to an independent mechanic where it was determined that the seal on the luggage rack had failed. The contact was advised to contact the dealer. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.
- 07/18/2026· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
The high pressure fuel pump seized, shattering the camshaft, dropping metal fragments into the cylinders causing total engine failure. GM issued a safety recall for certain 2021-2022 Chevy equinox due to a defective fuel pump modules but it was not accurate. GM is currently facing major class action lawsuits alleging that their equinox fuel pumps are fundamentally defective. The lawsuits highlight that the component fails, causing catastrophic damage and GMs initial recall fixes were inadequate.
- 07/11/2022· SERVICE BRAKES
Was driving 75mph on interstate and had to brake for car in front of me and had ZERO brake assist. Pedal was extremely hard to push and almost no braking power for vehicle. Vehicle has only 32,450 miles on it. Braking assist never returned and had to get vehicle in for service.
- 07/10/2024· ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.
- 07/08/2026· ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on a busy highway, the engine seized, and the vehicle failed to restart. No warning lights were illuminated. The local Police assisted in pushing the vehicle onto the shoulder of the road. A mobile mechanic diagnosed the vehicle with a failed Camshaft position sensor. The vehicle was not repaired. The vehicle was later towed to another independent mechanic, where it was diagnosed with a failed timing chain. The vehicle was not repaired. The vehicle was then towed to the dealer, where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that a routine oil change was performed on the vehicle a couple of weeks prior to the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 86,000.
- 07/05/2026· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
The electronic brake control module causes the car to no start and goes into limp mode. Cuts off the power to every system in the entire dashboard including the transmission making the car very dangerous to drive.
- 07/02/2025· STEERING,UNKNOWN OR OTHER,ENGINE
My vehicle has been completely shutting off without warnings on me on major freeways , highways , roadways, other motorists gives my car a jump each time. This is a serious safety hazard for me & other motorists
- 07/02/2025· ENGINE
The contact owns a 2021 Chevrolet Equinox. The contact stated that occasionally while coming to a stop, the vehicle unintendedly shut off, with the check engine warning light intermittently flashing. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,865.
- 06/30/2025· FUEL/PROPULSION SYSTEM
My vehicle completely stopped. My vehicle would not start. I had to have it towed to a mechanic. I was advise that fuel pump module had to be replaced.
- 06/29/2021· POWER TRAIN
I feel the transmission is defective on this car. There are only 800+ miles on the car. In the morning I pulled the car out of the garage and the car did not feel smooth. I said that seemed awfully odd. I drove the car but nothing else happened. In the evening I parked the car in a parking lot up against a curb and a fence. I turned the engine off and placed it in park and I am positive about that. All of a sudden the car lurched forward jumped the curb knocked the fence down and stopped against a tree. Needless to say I was traumatized.
- 06/23/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
I was driving my vehicle and went to make a left turn out of a parking lot into traffic and my engine shut off and my car rolled into traffic and the check engine light turned on. All of the other functions in the car stayed on i.e. radio, air and all the lights. I had to have the car towed to a mechanic the mechanic was unable to diagnose my car so it was then brought to a chevy dealership. The dealership stated my car worked fine with no issues and tried to return the vehicle back to me I insisted they keep testing the vehicle. They drove the vehicle around the parking lot again in circles and the cars engine shut off and is unable to be turned back on. GM and CHEVY are stating they have no idea why this is happening. I am very concerned about this considering they tried to return the vehicle to me stating their were no issues and ignoring my concerns at first, I had to insist that they keep checking the vehicle and now it will not even turn on.
- 06/17/2022· UNKNOWN OR OTHER
I purchased the vehicle in Feb. 2021. About 3 months after I purchased it, I had a message on my screen that the SD card had been removed and it popped up multiple times. I did what the manual said to do which is to hit the check to remove the message but it still popped up. When I took the car in, I told them about the message and I don’t know what Service did but I no longer came up. About 6 months later it started again multiple times and in addition my radio stopped working and my phone wasn’t connected to my car. Again Service did something to fixed it. I recently started to see the message again and my radio didn’t work again. The station was identified and I could change the station. It said my phone wasn’t connected however, I could bring up my contacts and my recent calls. When I turned my car off and restarted it after I had run my errand I didn’t have any issues except for the message. I took my car in for an oil change and asked the Service to also put the SD card back in again. They told me then that it was either a problem with the programming or the radio needs to be replaced and there’s no recall call on it. Why in the world would I have to pay them to correct the programming or pay for a new radio for a car that isn’t even a 1 1/2 years old yet?
- 06/16/2026· ELECTRICAL SYSTEM
I have no sound at all no turn signals, no seat belt no nothing, had Chevy in leesburg tell me I need an update did that and being told to replace radio and amplifier
- 06/07/2025· ENGINE
Oil consumption issue requiring engine tear down.
- 06/04/2026· POWER TRAIN,SEAT BELTS
My car only has 60,000 miles and it shifts hard. Also my drivers seat belt has issues latching
- 06/04/2026· SERVICE BRAKES,ENGINE
I was driving in GA and my low engine power light came on and I lost complete ability to brake. The brake pedal was hard and would not go down. I towed my car to Jim Ellis Chevrolet in Atlanta. They called a few days later and told me I needed extensive engine repairs that would cost over $5,000 but GM would take care of some of it. I paid $1980.00. I went to pick up my car and was nervous because I lost brakes on a highway and was afraid. I asked them if they were sure everything was repaired and I would be safe and they told me it was tested extensively and driven and all was good. I drove around 2 hours after leaving and my engine light came on and my brakes failed again going 70 miles an hour surrounded by semis. I called Jim Ellis and they told me to tow it to Walter Jackson who told me it was a vacuum pump that they would have had to remove during the repairs. In addition there is a class action against GM about these pumps for my year and make of car. I have asked for a refund from Jim Ellis contacting ownership, GM, Service Team and no one will respond to my calls or emails. I filed a customer complaint with GM and they are accepting zero responsibility as well. I paid thousands of dollars between both repairs and rental cars and the least I would like for them putting my life and others around me at risk on a freeway is my money back.