Overall rating (best variant)
Safety ratings
2020 Volvo V60 T5 SW FWD
- Lane departure warningNo
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (3)
- ELECTRICAL SYSTEM:SOFTWARECampaign 25V179000 · 24/03/2025
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
Fix: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKINGCampaign 20V144000 · 12/03/2020
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Risk: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Fix: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERSCampaign 21V414000 · 02/06/2021
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Fix: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
Owner complaints
Most-reported areas
- SERVICE BRAKES3
- ELECTRICAL SYSTEM3
- SEAT BELTS1
- FUEL/PROPULSION SYSTEM1
Read individual complaints (6 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/18/2020· SERVICE BRAKES
WHEN TEMPERATURES ARE BELOW 60 DEGREES I RECEIVE A "BRAKE LIGHT MALFUNCTION" NOTICE AND WHEN LOOKING AT THE BRAKE LIGHTS THE 3RD CHSML SEEMS TO BE DIMMER THEN NORMAL. ONLY HAPPENS AT LOWER TEMPERATURES. THIS HAPPENS WHEN FIRST STARTED.
- 11/28/2022· ELECTRICAL SYSTEM
THE MAIN DRIVER INFORMATION DISPLAY WENT BLANK WHILE OPERATING THE VEHICLE. IMPORTANT OPERATING INFORMATION SUCH VEHICLE SPEED, TURN SIGNAL INDICATORS, FUEL REMAINING ETC., WAS NOT AVAILABLE TO THE DRIVER. THE CENTER DISPLAY FOR THE NAVIGATION SYSTEM HAS ALSO GONE BLANK TWICE WHILE OPERATING THE VEHICLE SINCE I PURCHASED THE VEHICLE. ADDITIONALLY, THE TAILGATE WILL OPEN ALL THE WAY AND A SPLIT-SECOND LATER WILL DROP ABOUT 15 INCHES. BOTH MY WIFE AND HAVE BEEN HIT IN THE BACK OF THE HEAD BY THE TAILGATE BECAUSE OF THIS.
- 10/23/2020· ELECTRICAL SYSTEM,SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 VOLVO V60. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE VEHICLE STARTED INDEPENDENTLY BRAKING WITH THE CITY SAFETY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. VOLVO CARS ESCONDIDO (1938 AUTO PARK WAY, ESCONDIDO, CA 92029) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED. THE DIAGNOSIS WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
- 10/02/2021· SERVICE BRAKES
The brake rotors exceed the manufacturers run out specifications and tolerances. This has been happening vehicles as early as 2018 model year. In my specific case I bought the car with 3600 miles on it as a certified vehicle from a Volvo dealership. On my drive home I could feel the braking pulsation in the steering wheel. The dealership measured the run out and it exceeded the manufacturers specification on all four corners. I then joined a Facebook Volvo owners group and found out there are several members that have had their rotors replaced by the dealer in many cases multiple times because they are either installing a non-conforming brake rotor or the part becomes defective with use well within the warranty period. If the vibration caused by the rotor run out continues to increase without mitigation it may cause the brake pads to deteriorate at a high rate reducing stopping distance or cause the vehicle to swerve.
- 07/23/2020· SEAT BELTS
THE NEW VOLVO SUPPOSE TO COME WITH A SAFETY BELT WARNING FOR BOTH DRIVER AND PASSENGER BUT IN ONE SCENARIO IT'S NOT. IN THE EVENT THAT THE DRIVER IS SEATED AND IT'S BELT IS FASTEN ONCE THE PASSENGER SITS IN THE FRONT PASSENGER SEAT THE AIRBAG ALERTS TEH DRIVER THAT THE PASSENGER ARMED THE BAG BUT DOES NOT ALERT THE DRIVER THAT THE BELT IS NOT FASTENED. IN OTHER WORDS, I CAME TO PICK MY DOUGHTIER UP FROM SCHOOL LISTENIG TO THE RADIO, SHE WAS ON TEH PHONE, SET IN AND WE DROVE OFF, ONLY WHEN WE GOT HOME WE REALIZED SHE DIDN'T HAVE THE BELT ON.. NO WARNING ICONS NO CHIMES..VERY DANGEROUS SITUATION. IN THE EVENT BOTH DRIVER AND PASSENGER SITS IN THE CAR WHILE CAR IS PUT ON ALERT WILL SOUND AND WARNING LIGHT WILL BE ILLUMINATED FOR AT LEAST A MINUTE IF PASSENGER IS UNBUCKLED.
- 05/08/2025· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Me and my partners safety was put at risk when the vehicle’s high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn’t be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn’t that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldn’t do anything about it) to the dealer, because no one else but Volvo can touch it. This is without the manufacturer giving mechanics privileges to reprogram parts that needed to be replaced. On top of that, since there isn’t a dealer in my area around Columbia, MO, it had to be towed all the way to St. Louis, which was already bizarre as it is. After getting it repaired and the techs saying everything was good to go, it hasn’t been a week before something else happened. Upon trying to start the car today, the dash throws a number of warnings again. Upon seeing the warnings, I pulled out my scan tool and now tells me the low pressure fuel pump, fuel pressure regulator, and abs pump go out and I’m already frustrated and back into a situation with a vehicle that is already expensive as it is. Luckily everything popped up at home, because the vehicle throws itself into limp/bricked mode to where it won’t even start the engine. And because it’s a plug in hybrid, it was able to at least get the system going to read what’s going on compared to what was stated earlier when the battery was already depleted. Now I have to find a way to transport this vehicle again and I’m already having regrets of purchasing it in the first place. I just wanted a hybrid wagon that has all the cargo and efficiency without being an suv.