2020 Volkswagen Atlas Cross Sport

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2025· AIR BAGS

  The warning light came on signaling an airbag problem. The dealer checked all the wires and connections and determined there must be a problem with vehemently airbag itself and they said it should be replaced.

• 12/28/2021· ELECTRICAL SYSTEM,SERVICE BRAKES

  The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated while driving at low speeds, the emergency brake engaged independently. The contact also stated that the front driver’s side door failed to lock. The contact stated that the warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown chip to be replaced and a wiring failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 9,000.

• 12/20/2025· FUEL/PROPULSION SYSTEM

  GAS TANK SEAL FAILED CAUSING COLLAPSE OF GAS TANK AND DAMAGE TO FUEL PUMP. SIMILAR PROBLEM IN OTHER VOLKSWAGON VEHICLES SUCH AS JETTA AND GOLF THAT HAD RECALL IN PAST. VOLKSWAGON COSTUMER SERVICE WAS NOTIFIED, BE FAILED TO OFFER REPAIR COVERAGE DUE TO FACT I HAD THE OIL CHANGED AT A NON VOLKSWAGON SERVICE CENTER. NO WORK WAS DONE ON FUEL SYSTEM OUTSIDE OF OFFICIAL VOLKSWAGON DEALERSHIP.

• 12/17/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  The car was purchased brand new in 2020. In 2022, the heating core broke and had to be replaced. This has happened again. This is a safety issue, the defroster is blowing cold air and not clearing the windshield properly. Having to drive a vehicle while freezing is also a safety hazard. A vehicle that is 5 years old, should not have this happen twice. Volkswagen was contacted and said there was not anything they could do. I read online that many with 2019 & 2020 Atlas & Atlas Cross sports are having the same issue. It should not take an accident to happen for Volkswagen to do something, Volkswagen needs to correct this issue ASAP.

• 12/17/2020· ELECTRICAL SYSTEM,SERVICE BRAKES

  WHEN DRIVING VEHICLE UPON COMING TO A COMPLETED STOP, VARIOUS FAULT MESSAGES ARE DISPLAYED 'ELECTRONIC BRAKE ERROR/DRIVER CONTACT SWITCH ERROR, START/STOP ERROR'. THE CAR DETECTS THAT THE DOOR IS OPEN EVEN THOUGH IT IS COMPLETELY CLOSED WHICH CAUSES PARKING BREAK TO ACTIVATE IMMOBILIZING THE VEHICLE ; THE START/STOP SYSTEM THEN ACTIVATES TURNING OFF THE ENGINE. THIS MAKES PERFORMING ANY LOW SPEED MANEUVER EXTREMELY DIFFICULT AND DANGEROUS AS YOU MUST FIRST FIND THEN PRESS THE ELECTRONIC PARKING BREAKING BUTTON/TAKE YOUR FOOT OFF THE BREAK AND WAIT FOR THE START STOP TO DEACTIVATE/THEN ACCELERATE. THIS HAS NEARLY CAUSED AN ACCIDENT WHEN EXECUTING A LEFT TURN INTO ONCOMING TRAFFIC THE CAR STOPPED AND THE BREAK ACTIVATED WHILE CARS WERE APPROACHING. CAR WAS TAKEN TO THE AUTHORIZED VW DEALER WHO REPLACED THE LOCKS AND DOOR HANDLE AND DID SAFETY INSPECTION. AS SOON AS I LEFT THE DEALER THE CAR DISPLAYED THE SAME PROBLEMS REPORTED. CAR WAS TAKEN BACK TO DEALER WHO ADVISED THEY ORDERED A NEW DOOR SWITCH TO FIX THE PROBLEM AS THE ONE IN THE CAR WAS 'BAD'. CAR HAS BEEN WITH DEALER FOR 1 MONTH AS THEY DO NOT HAVE THE PARTS DUE TO IT BEING ON BACKORDER AT VW.

• 12/11/2024· STRUCTURE

  August of 2023 the vehicle was taken to Charles Maund VW in Austin Texas due to the hood latch disconnecting/breaking under the hood. November of 2024, just outside the 1 yr warranty period, the hood latch again had become disconnected/broken under the hood. There is an obvious defect in the hood latch system and puts drivers at risk as the hood cannot be opened if needed possibly stranding a driver on the road with a non-functioning vehicle and no way to assess or repair the issue. Think low oil, overheating engine, no wiper fluid, fuse blown, no way to assess the issue.

• 12/09/2021· ELECTRICAL SYSTEM,SERVICE BRAKES

  Multiple errors when starting car including windows on drivers side roll down randomly, cruise control does not work, when I step on brakes it throws the emergency brake on and jerks the forward causing everyone in car to jerk forward. Dealership states drivers side wire harness problem but had it replaced 3/2021 and now same exact problem 12/2021

• 12/04/2023· FUEL/PROPULSION SYSTEM

  The fuel tank collapsed, leading to the fuel indicator not presenting accurate fuel levels, which lead to the cars immediate shut down on the highway at high speeds. Resulting in us almost getting hit by other drivers at high speeds. As we were losing power the epc light and engine light came on, however nothing prior. After taking it to the VW service department, we were told this is a common issue and when they were first presented with it they contacted VW assistance and were given a test to perform to determine the integrity of the fuel tank.

• 11/23/2023· ELECTRICAL SYSTEM

  The ControlNet module throws an error on the dash stating SOS Emergency error. The error cannot be cleared.

• 11/22/2024· AIR BAGS

  Vehicles “Airbag Error” light has turned on. From what I’m reading this is a known faulty sensor that may prevent the front passenger airbag from deploying in a crash. This could increase the risk of injury to the front passenger. I contacted the Volkswagen dealer, there is currently no recall submitted for this because Volkswagen is not able to trace the issue. I am filing a claim because I am concerned for my safety and the safety of my passengers. I am not sure who I can contact in order to receive any assistance with this issue. Thank you.

• 11/20/2024· VEHICLE SPEED CONTROL,ENGINE

  on 11/18/24 Spark plug issues and misfire cylinder causing loss of power and acceleration with engine light check light on ,EPC and tire pressure. Other Issue with navigation system giving false of whereabout and wrong directions/turns. Occasional lost of power while driving on the street. Navigation system has been replaced twice but problem still continue. in 2021 and 2023.

• 11/12/2025· SERVICE BRAKES

  Pulled out of driveway onto major road. Brake fluid alert showed up on dash. Brakes completely stopped working. Was able to roll the car to a stop. Called tow truck which delivered car to mechanic. Mechanic confirmed that there were no brakes and advised that the brake master cylinder leaked into the brake booster which caused the brake booster to be damaged. Mechanic needed to remove and replace the the brake master cylinder and the vacuum brake booster.

• 11/05/2024· EXTERIOR LIGHTING

  Daylight Running Lights (LED stripe) went out but in order to replace it, the whole headlight chassis need to be replaced because it’s embedded as part of the head light chassis instead of by replacing the LED running stripe alone. This needs to be part of recall to as it’s a safety issue without daylight running lights

• 10/31/2025· VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  On Sep 25 2025 my wife parked car in parking lot to check phone messages. The car was in park. When she finished she placed the car in drive. It began to accelerated rapidly even after the brakes were applied and struck a tree. Her foot was not on the accelerator. The car then rolled over onto the driver side door. A police officer in a nearby building saw the crash and said the car was probably at 30mph when it hit the tree. He and two other officers got my wife out of the car. After the car was towed away we contacted VW customer care and asked that the car be examined. The said when the car was returned to drivable condition they would examine it. Hartford insurance totaled the car and said they were not responsible to examine the care and referred us back to VW. Again VW will not go the a salvage yard to examine the car. The car had intermittent electronic signal issues and a previous recall on doors needed to be redone because originally the wrong part was installed. I did experience a previous incident months before where I felt the car accelerated quicker than I expected from a stop with slight pressure on the pedal but it was only momentary.

• 10/30/2023· AIR BAGS

  All side airbags went off after a curb check going less than 10 mph around a corner.

• 10/24/2020· SEAT BELTS

  SEAT BELTS IN REAR LEFT SIDE DO NOT RETRACT, HAVE TO MANUALLY PUSH THE SEAT BELTS BACK IN TO GET THEM TO WORK

• 10/24/2020· UNKNOWN OR OTHER

  WHEN PICKED UP VEHICLE WITHIN DAYS NOISE WAS HEARD FROM LEFT SIDE OF VEHICLE, AT THE WINDSHIELD. BOTH AT LOW SPEEDS AND HIGH, IF SOMETHING WAS PLACED IN THE CORNER LIKE A TOWEL THE NOISE WOULD STOP. AFTER VEHICLE WENT IN TO THE DEALERS IT WAS DETERMINED THAT THE WINDSHIELD WAS FAULTY, IT HAD BEEN INCORRECTLY FITTED AND THE WHOLE WINDSHIELD AND ALL SEALS NEEDED TO BE REPLACED.

• 10/24/2020· STEERING

  PERSISTENT NOISE WHEN TURNING STEERING WHEEL TO THE LEFT, LOUD CLICKING MORE SO WHEN VEHICLE IS STOPPED. VIDEO EVIDENCE PRESENTED TO DEALER AFTER IT HAD BEEN IN TO THE SHOP ONCE BEFORE AND IT WAS DETERMINED FAULTY STEERING RACK,

• 10/20/2023· ENGINE

  The vehicle randomly turns off and a message appears that states manually start the vehicle. It’s not the ECO start and stop system. I researched the Atlas online forum and this is a noted problem. The comments were very consistently noting that VW has not properly addressed the issue. There were numerous comments that the dealerships were unable to address the issue leaving the owner with a very dangerous defect. I encourage you to pursue this matter further. Thank you

• 10/15/2025· UNKNOWN OR OTHER

  Hood cable release snapped/broke during a routine oil change.

• 10/11/2021· STEERING,UNKNOWN OR OTHER

  Steering rack issue for second time full replacement of steering rack for the second time Also front links recall, replaced Strange popping coming from top of vehicle, sounds like rocks are being dropped on the top of the car Road Noise at speeds over 75 mph

• 10/07/2020· UNKNOWN OR OTHER

  FROM PICKING UP THE VEHICLE THERE WAS A NOISE ONLY ON THE DRIVERS SIDE WINDSHIELD, THE SOUND I THOUGHT WAS INITIALLY ROAD NOISE AT HIGHER SPEED BUT IT WAS AT ANY SPEED. IT BECAME CLEAR THAT THE NOISE WAS AIR ENTERING THE VEHICLE THROUGH THE WINDSHIELD. THE WINDSHIELD WAS FOUND TO BE DEFECTIVE AND HAD TO BE REPLACED

• 10/06/2025· STRUCTURE

  2020 Atlas Cross Sport- hood release cable snapped- known issue. Many complaints online. Needs a recall! Dangerous

• 10/05/2024· ENGINE

  At a stop or slow speed the vehicle stalls. Acted like the start stop feature was engaging. Stalling out crossing lanes of traffic you have to out it in park and restart. Start stop feature is disabled but dangerous to stall in traffic this way

• 10/03/2022· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  Adaptive cruise control (acc) will not work if you remote started the vehicle. To get it normally work, you have to fully switch off the car and then push start it. Had the vehicle checked by vw dealer and they found no problem, but the car won't engage cruise after remote start. After months of this; the remote start will not work. Carnet told me to wait on an update to be released soon.....it has been 10 months and same story every time I call. Dealer can't get it sorted even though they replaced Carnet module twice!

• 10/01/2020· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  WHEN USING VEHICLE REMOTE START THE VEHICLE MALFUNCTIONS WITH ADAPTIVE CRUISE CONTROL ERROR NOT ALLOWING CRUISE CONTROL TO WORK OR DISABLES RANDOMLY WHILE USING CRUISE CONTROL. ALSO CAUSING FRONT ASSIST TO AVOID CRASH TO DISABLE.

• 09/24/2024· AIR BAGS

  The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

• 09/24/2020· STEERING,SUSPENSION,UNKNOWN OR OTHER

  STEERING MAKES CREAKING AND NOISE WHEN TURNING EVEN WHEN STOPPED. DEALER REPLACED SWAY BAR LINKS TODAY VIA TSB. PROBLEM NOT FIXED, DEALER TEST DROVE AFTER FIX AND DETERMINED IT COULD POSSIBLY BE CLOCKSPRING. OTHERS ONLINE HAVE SIMILAR ISSUES, SOME SAY REPLACEMENT OF ENTIRE RACK IS REQUIRED, I HOPE NOT.

• 09/21/2024· AIR BAGS

  Airbag front passenger side has defect will not deploy. The dashboard light alert is on, as per dealership review stated airbag defect will not deploy and needs to be replaced. Car has never used airbag. Other same vehicles have been recalled but this batch of atlas cross sport suvs were not included.

• 09/06/2024· AIR BAGS

  Air bag light illuminated. VIN number not associated with current air bag recall even though it is exhibiting the very identical problem. Dealer will not acknowledge the recall since the VIN doesn’t show on the recall site.

• 09/05/2022· ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  After 6-7 occurrences over a year of an unidentifiable warning light type object appearing in the Vehicle Information portion of the dashboard. Also two (2ea) separate trips to the Volkswagen Dealership for repair of this issue. I was driving on raining soaked highway, as I was slowing down for stopped traffic ahead (traveling at approximately 25 mph), the aforementioned warning light flashed on and immediately and automatically applied the brakes causing the vehicle to skid sideways on the highway. I returned to the Dealership for the third (3rd) time for this item and explained what happened. The Service Manager had me look at a computer showing all of the warning lights for my vehicle. I told him the warning light that we have seen was not located in the area of where the “normal” warning lights are, but in the Vehicle Information area of the dash board. When I was picking up the vehicle after the service for this item and also a recall issue, the Service Manager told me regarding the unidentified warning light the car was “supposed to apply the brakes in that fashion”. However, the dealership could not identify the Large Red Object surrounded with four (4) Lightning Bolts warning Light. If this issue (warning light and automatically braking) would have occurred at a greater speed (the speed limit on the highway was 65 mph) the outcome would have been more serious. As a result of this occurrence and the several failed attempts identify the warning light or to repair this vehicle we do not feel safe in driving this car. According, we have sold this Volkswagen Atlas Cross Sport.

• 09/03/2020· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  OUR ATLAS WILL RANDOMLY SLAM ON ITS BRAKES AS IF AVOIDING A COLLISION ON AN EMPTY ROAD. THE LANE ASSIST WILL ALSO STEER YOU TOWARDS OBSTACLES (LIKE CONSTRUCTION BARRELS) AND FIGHT AS YOUR TRY TO CORRECT ITS ERROR. ISSUES HAVE ALL OCCURRED WHILE IN MOTION TRAVELING DOWN A 2 OR 4 LANE ROAD.

• 09/02/2026· UNKNOWN OR OTHER

  VW SOS system TCU has gone bad. I see this as a safety issue and VW will not replace under warranty

• 08/31/2024· FUEL/PROPULSION SYSTEM

  8/22/2023- CEL code P0456 - dealership replaced N80 valve and carbon canister. The dealership told the fault occurred because I was likely "topping off" my gas tank, which I have never done. 9/14/2023- CEL code P0456 - dealership detected leak, valve full of particles, replaced N80 valve and carbon canister. Again told me the issue was likely caused by "topping off" my fuel tank, which I have never done. 4/23/2024- CEL code P0456- dealership detected leak though did not replace valve or canister. Dealership performed a software update and cleared the code. 5/7/2024- CEL code P0456- dealership detected leak, noted charcoal in valve. Replaced N80 valve and carbon canister. Dealership contacted Volkswagen for further insight into the issue. VW informed dealership that I was likely "topping off" my tank, which I have never done.

• 08/28/2024· AIR BAGS

  What component or system failed or malfunctioned, and is it available for inspection upon request? The driver side curtain airbag needed to be replaced with no accident or incident. How was your safety or the safety of others put at risk? The driver side curtain airbag of my car that my child and I sit on would have not deployed. Has the problem been reproduced or confirmed by a dealer or independent service center? Service center has confirmed it is not working and performing necessary repairs. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only VW authorized service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There was an airbag error that appeared less than one week ago.

• 08/27/2026· AIR BAGS

  Air bag error light lit up with barely over 60k miles. Dealer diagnosis identifies the issue as a faulty Driver Head Curtain Airbag Igniter. Correction is to replace the driver side head curtain airbag assembly at a cost of ~$1,200. The vehicle has never been in an accident nor had the airbags deployed. This seems to be a common issue based on previous comments therefore Volkswagon should step up and include this model/make/year in a safety recall to correct the issue.

• 08/25/2021· WHEELS

  Here we go again, warning light for tires correctly inflated warning sign will not go away. This is third time this has been addressed, initially vehicle tires on sale were over inflated, second time similar issue, and now who knows until we get to service on Tuesday what we are going to find

• 08/25/2021· STEERING

  For the second time since purchase 6/2020 we are taking the car in for suspected steering rack issues. We have already had the steering rack replaced, we have clunking/clicking when turning when we turn the wheel to the left. VW to address the issue next week

• 08/20/2025· UNKNOWN OR OTHER

  The hood latch is broken. After searching the cause I have found that this is a common issue with 2020 VW ATLAS. There needs to be a recall.

• 08/19/2020· UNKNOWN OR OTHER

  ADAPTIVE CRUISE CONTROL (ACC) WILL NOT WORK IF YOU REMOTE STARTED THE VEHICLE. TO GET IT NORMALLY WORK, YOU HAVE TO FULLY SWITCH OFF THE CAR AND THEN PUSH START IT. HAD THE VEHICLE CHECKED BY VW DEALER AND THEY FOUND NOTHING, THEN I NOTICED THAT REMOTE START WAS THE PROBLEM. SEEM TO ME THERE SHOULD BE SOME SORT OF A SOFTWARE UPDATE FIX AS IT LOOKS LIKE THERE ARE NO ELECTRIC/ELECTRONIC ISSUES.

• 08/18/2025· UNKNOWN OR OTHER

  Issue: Vehicle Lockout/Fob Unresponsive The combination of opening the passenger door, locking the vehicle with the key fob, and hitting the ignition button once before closing the door, DISABLES THE KEY FOB FUNCTIONALITY AND LOCKS YOU OUT OF THE VEHICLE. The app also becomes unresponsive because the ignition is engaged. The only way to open the car is manually with the key. If you have your child safety locks engaged for the rear seats, your children wont be able to open the doors if they are in a safety harness. This was an accidental order of events. We were never taught how to use the manual key entry when we purchased our vehicle. We were actually right next to the VW dealer the day of the incident and their trained sales person couldn't open the door with the manual key. Once 911 arrived, the fire fighters couldn't do it, and finally the EMT was able to get the key cover off and opened the door. Forced entry with a lockout kit didn't work. We were about to break the glass because my children were locked in the car, stuck in their carseats unable to open the door with child safety locks being on, in 90 degree weather for 15 full minutes. VW inspected and reported that indeed, this combination of events locks you out of your vehicle and is programmed this way for all of their vehicles with their computer technology. I was instructed to use the manual key to open door if this happens again. They also said this has never been reported as an issue because people don't do this. If someone were to rent this vehicle or, in my case, a secondary driver is trying to operate the technology, this could easily happen to another person. this is unacceptable and a safety concern.

• 08/12/2024· AIR BAGS

  There have been wide reports that 2020 atlas cross sports passenger airbag sensors malfunction. My vehicle has experienced this very problem. The airbag warning indicator came up on my dashboard indicating a problem. When someone sits in the passenger seat the air bag does not turn on. When I enter my vehicle VIN to look at recalls it says 0. But this is untrue as my car is a 2020 atlas cross sport. The years need to be updated as this affects many many more vehicles. Huge safety problem that needs to be addressed now

• 08/08/2024· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  Backup camera does not come on; cuts in and out; known recall for 2021 models.

• 08/08/2022· TIRES

  The contact owns a 2020 Volkswagen Atlas Cross Sport equipped with Continental Tires: Tire Line: Cross Contact LX Sport, Tire Size: 245/60/R18, DOT Number: A383WC9V2920. The contact stated that while driving at approximately 65 MPH, there was vibration in the rear passenger’s side and there was a loud popping sound. The contact heard the sound of some object slapping the roadway. The contact stated that the low tire pressure warning light had illuminated seconds before the tire failed. The contact replaced the tire with the spare tire. The vehicle was taken to a tire dealer. The tire was diagnosed and it was confirmed that the tread had separated from the sidewall of the passenger’s side rear tire. The manufacturer was not notified of the failure. The failure mileage for the vehicle and tire was 14,500.

• 08/06/2026· VISIBILITY,AIR BAGS

  The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the air bag, cruise control, electronic parking brake, and several other unknown warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the HVAC drain tube had leaked onto the air bag control module and the air bag control module and the drain tube needed to be replaced. The contact researched and became aware of NHTSA Campaign Number: 21V892000 (Visibility, Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,000.

• 08/01/2025· SUSPENSION

  Noise (Rattle) coming from LH rear wheel well while driving. Brought vehicle to dealer for inspection, found LH rear coil sheared in half. Dealer replaced both rear coil springs. There was a recall for the 2018/2019 Atlas/Cross Sport for the same issue. (NHTSA #18V904000) I believe VW needs to include some if not all 2020 models as well. The failure of the coil spring was not due to abusive driving. This was poor metallurgy. I've never in my life had a coil spring fail.

• 07/30/2026· ELECTRICAL SYSTEM,AIR BAGS

  HVAC water tubing has leaked on to the airbag control module causing airbag errors and many other electrical faults. This is a known safety problem under recall 87H4, NHTSA campaign 21V892. However, Volkswagen stated my VIN is not eligible for this recall. Note: this diagnostic was not performed at a dealership but at an independent German car repair shop.

• 07/26/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read "Engine start/stop error, manually restart engine." I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just going onto an offramp when the engine shut off.

• 07/21/2026· UNKNOWN OR OTHER

  sunroof shattered while driving down the freeway

• 07/18/2024· ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  About two months ago, all of sudden, all of the electronic safety features were going out as reported on the dash. ECS, Lane Assist, Forward/Rear Collission sensors, side detection sensors, parking assist, tire pressure sensors, Auto Start/Stop, and more. The fact that all of these electronic assist and safety features were all disabled made the care very dangerous and confusing to drive. Changing lanes for example became a safety hazard, backing up safety hazard, lane assist, safety hazard, side view sensors safety hazard, disabled ecs - safety hazard, etc. I took the vehicle into the dealership at 57K miles and under 4 years old only to find out there were no recalls issued, warranty expired at 50K miles and a $1600 repair/service bill. This issue should be investigated and, in my opinion, turned into a safety recall. There really is no reason a car less than 4 years old should have an electronic control problem withonly 57K miles other than poor design or poor manufacturing quality causing a safety problem. Dealer has confirmed it's due to the AWD Control Module, a Pump I believe, and corroded wire harness which comes with the pump, i'm told.