2020 Tesla Model Y

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2021· EXTERIOR LIGHTING,VISIBILITY/WIPER,LANE DEPARTURE

  Turn signal causes excessive glare effect on the side repeater cameras during nighttime use. Driver is unable to view blind spot camera feed properly when engaging in a lane change.

• 12/30/2024· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  On drives longer than 40 miles, camera faults cause cruise control systems to degrade in function and then when the faults are cleared, full functionality resumes without driver alerts. Side repeater camera feeds and rear camera feeds inconsistently load, or take an extended time period to load (10+ seconds). Tesla has confirmed that the autopilot computer (HW3) likely needs to be replaced, but this error/messaging is not directly accessible to the customer. The inconsistent failure behavior of the vehicle could easily lead less technical owners/drivers to incorrectly interpret how the car is behaving. The only message you receive while driving could be that 'cruise control is not available', and 'automatic emergency braking unavailable' with a message that the features may be restored later in the drive. My coworker has a 2022 Model Y and the same component failed on his vehicle and needed to be replaced under an extended warranty that was purchased from Tesla. I'm unsure how widespread the failure of this critical safety system is; we both purchased FSD and both had the same component fail and need replaced. I don't personally know others who own this vehicle with the FSD package to know for sure.

• 12/30/2020· POWER TRAIN,FORWARD COLLISION AVOIDANCE

  AUTOPILOT/CRUISE CONTROL DISENGAGE FUNCTION SHOULD NOT BE ON ACTIVATED BY SELECTING UP/REVERSE ON THE GEAR SELECTOR. CAR INADVERTENTLY WENT INTO R REVERSE WHEN DISENGAGE WAS COMMANDED. NARRATIVE: CAR WAS ON INTERSTATE AT HIGHWAY SPEED WITH NAVIGATE ON AUTOPILOT AND ADAPTIVE CRUISE CONTROL ON. AN ACCIDENT OCCURRED ON THE EXPRESSWAY AND THE STATE POLICE BEGAN TO SHUT DOWN THE ROAD. THE CAR SUCCESSFULLY AND SAFELY AUTOMATICALLY STOPPED BEHIND TRAFFIC IN FRONT. POLICE BEGAN DIRECTING STOPPED TRAFFIC TO MOVE OFF ROADWAY. I SELECTED "UP" OR DISENGAGE ON THE GEAR SELECTOR AND THE CAR INSTEAD WENT INTO REVERSE. I STEPPED ON ACCELERATOR AND CAR MOVED BACKWARDS WITHOUT WARNING. DISENGAGE AUTOPILOT/ADAS NEEDS TO BE A SEPARATE FUNCTION AND DIFFERENT CONTROL MOTION FROM SELECTING R REVERSE LIKE ON MODEL 3. VERY DANGEROUS.

• 12/29/2021· ELECTRICAL SYSTEM

  While driving on a surface street, the vehicle stalled with very little time of warning for me to pull to the side of the road. The car came to a complete stop before I had a chance to completely pull over, leaving me in a vulnerable position. If this would have happened on the freeway I would have been definitely stranded in a potentially deadly situation. After calling Tesla Roadside Assistance a tow truck pulled the car to a Tesla service station. Tesla allegedly fixed the issue by replacing the Drive Inverter unit: ASY, DRIVE INV, 3DU, 810A, SIC, REAR(1079924-15-H), see document attached.

• 12/28/2021· UNKNOWN OR OTHER,BACK OVER PREVENTION

  Backup camera intermittently fails to activate/engage when the vehicle is in reverse.

• 12/28/2020· STRUCTURE,VEHICLE SPEED CONTROL,WHEELSCrash

  I WAS IN A PARKING GARAGE NEXT TO MY WORK AND WAS PARKING BETWEEN TWO CARS, I WAS COMING TO A COMPLETE STOP WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PILLAR ON THE LEFT SIDE. IT WAS ONLY A FEW SECONDS AND I APPLIED THE BRAKES AND PUT THE CAR ON PARK. THIS IS A BRAND NEW CAR WITH LESS THAN 500 MILES ON IT. I FELT THAT THE CAR SUDDENLY ACCELERATED WHEN I WAS COMPLETELY STOPPING. LATER, I FOUND OUT THAT THIS HAS BEEN REPORTED WITH OTHER TESLA VEHICLES IN A PARKING GARAGE SIMILAR TO MY SITUATION. TESLA STILL HAS NOT PROVIDED THE REPORT TO ME SAYING IT IS PROPRIETARY INFORMATION, BUT TAKE NO RESPONSIBILITY. DAMAGES HAS COST ME ALMOST $10,000. I HAVE BEEN DRIVING FOR MORE THAN 30 YEARS AND I HAVE A PERFECT DRIVING RECORD.

• 12/27/2023· FORWARD COLLISION AVOIDANCE

  This pertains to the new NHTSA recall 23V-838 that forces Tesla to issue an OTA update changing the use of autosteer and attention notifications. Prior to the new update, I would use autopilot to assist me while I change the climate controls or radio station. After the update, this would instantly notify me that I was not “paying attention” which I am. Eventually it would disable my ability to use auto steer. Large all screen in put makes it difficult for me to adjust basic amenities in the car such as climate controls and radio. Since the new update, I felt that my in ability to use autosteer to assist me has made this operation significantly less safe. Not being able to safely make inputs to the car infotainment has made it riskier. Being all screen, there is no tactile feedback to know where my controls are without looking at the screen. In addition, I feel that the additional more frequent notifications has become more of a distraction as I take my eyes off the road to look at the screen to see what issues I am running into. There needs to be a balance between constant notification and ability to control basic infotainment feature.

• 12/27/2023· STEERING,SUSPENSION,LANE DEPARTURE

  This year I was charged $650 to replace both upper control arms, lower suspension links that I now find out was a known quality problem with Tesla. No recalls were issued despite this being a safety concern for drivers since it affects steering. I read that Tesla told service employees to tell customers that they had "abused" their car and that was the reason for the failure. I drive on perfect roads and without any load in the car, so clearly I didn't abuse it. It began with a Creaking sound when making a sharp turn or parking from steering or front suspension They replaced: Replaced LH Front Upper Control Arm. Replaced RH Front Upper Control Arm. Replaced LH compliance Lower Front Suspension Link. Replaced RH Aft Lower Front Suspension Link. NOTE: I tried two different browsers buy your site has a bug that won't allow uploads of documents, so I could not include the receipt. When one clicks on "upload files" the button disappears, and it won't let you upload.

• 12/27/2020· UNKNOWN OR OTHER,LANE DEPARTURE

  I REALIZED THAT MODEL Y 2020 DOESN'T NOT HAVE PEDESTRIAN WARNINGS SPEAKERS EVEN THOUGH MY CAR BUILT IS FROM 2020 (BETWEEN JUNE-AUGUST). I TOOK THIS DELIVERY OF MODEL Y IN EARLY FIRST WEEK OF SEPTEMBER. I AM WONDERING NHTSA MANDATE THIS LAW IN SEPTEMBER OF 2019. SINCE MY CAR DO NOT HAVE EVEN PRODUCED IN 2020. I AM REALLY CONCERNED ABOUT PEDESTRIAN POPPING OUT FROM NO WHERE. THERE WERE SOME TIMES I ALMOST NEAR MISS PEDESTRIANS. THIS MANDATORY FEATURE COULD HAVE HELPED.

• 12/26/2025· UNKNOWN OR OTHER,LANE DEPARTURE

  Car was on complete auto pilot on mayland highway 270 and car suddenly took exit with any command and notification. Car was very close , few feet away from the guardrail at 55 mile per hour. This could have been a life threatening event with such decisions made by car. I saved all the dash cam videos of such two occurrence. I no longer have any trust in auto pilot software after too many mishaps with recent updates.

• 12/25/2023· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  ChatGPT Subject: Safety Concerns Regarding Recent Tesla Autopilot Changes (Campaign #23V-838) Dear NHTSA, I am writing to express my concerns regarding the recent required changes to Tesla's autopilot system under Campaign #23V-838. While I understand the importance of updates for safety, it appears that these modifications have had an adverse impact on the vehicle's safety and increased the potential dangers of driving. I urge the NHTSA to thoroughly investigate and address these issues to ensure the continued safety of Tesla vehicles on the road. Your prompt attention to this matter is crucial for the well-being of Tesla drivers and the public at large.

• 12/23/2022· FORWARD COLLISION AVOIDANCE

  The contact stated as he was driving behind a what he assumed was a 2020 Tesla Model Y when the vehicle suddenly stopped and turned to the right. The contact stated that the vehicle was traveling at approximately 40 MPH as it was approaching a toll plaza. The contact was unaware if the rear brake light had been illuminated on the Tesla. The contact stated that he almost t-boned the vehicle as it stopped and blocked the tow gate. The contact stated that he witnessed the vehicle stopping inadvertently several times. The contact was concerned as he read an article about Tesla vehicles suddenly stopping. The contact did not have the year or VIN of the vehicle.

• 12/22/2022· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  Phantom braking during a drive on highway. Out of no where, the car breaks even when there is no one stopping in front of you. This resulted in car behind panicking and almost rear ending.

• 12/22/2022· FORWARD COLLISION AVOIDANCE

  The contact owns a 2020 Tesla Model Y. The contact stated that while driving with the cruise control feature activated, the vehicle abruptly decelerated without warning. The contact stated that the dealer was made aware of the failure however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 700.

• 12/21/2022· EXTERIOR LIGHTING

  This occurs driving on Highway 50 between Placerville, CA and Meyers, CA a predominantly 2 lane winding mountain highway bounded by many cliffs and rocks. The only way to properly engage the high beam lights is to activate the automatic high beam system. The lights inappropriately switch to low beams leaving me on a curvy road with insufficient light to see the curves. In some cases I need to hold the high beam flash control which does not allow me to keep both hands on the steering while while navigating that road. The vehicle needs a typical manual high beam control as I think the automatic system does not work safely when the cameras receive light bouncing off the rocks and snow. Virtually all cars have a manual control for this important light. This makes for a very dangerous driving situation.

• 12/13/2020· SUSPENSION

  THIS IS A COMPLAINT ABOUT SYSTEMIC FAILURES IN TESLA SUSPENSION COMPONENTS THAT AFFECT ALL YEARS AND MODELS OF TESLAS ON THE ROADS. PLEASE NOTE THAT I HAVE USED THE VIN OF A RANDOM TESLA MODEL Y SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. HERE IS A LINK TO A VIDEO IN WHICH AN OWNER SHOWS HIS CAR BROKEN DOWN ON THE SIDE OF THE ROAD BECAUSE THE FRONT CONTROL ARM HAS SIMPLY FALLEN OFF THE CAR. HTTPS://WWW.TIKTOK.COM/[XXX]/VIDEO/6904844653024054533 THIS FAILURE COULD EASILY HAVE CAUSED A FATAL CRASH AND IT IS MOST LIKELY THAT THE FAILED CONTROL ARM WOULD NOT HAVE BEEN IDENTIFIED AS THE CAUSE OF THE CRASH. DO YOU REALLY THINK THAT THIS KIND OF THING IS ACCEPTABLE? ARE YOU JUST GOING TO LET LORD ELON CONTINUE TO GET AWAY WITH MURDER?? AM I REALLY THE UNHINGED ONE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/09/2020· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  MY CAR IS A 2020 MODEL Y, DELIVERED ON JUNE 27, 2020. THIS FALL, I'VE HAD AN ISSUE CROP UP THAT LOOKS LIKE IT'S BEEN ADDRESSED IN THE PAST (AT LEAST FOR MODELS S, X AND 3 BEFORE MARCH 31, 2019). THE PROBLEM IS THAT ON SEVERAL OCCASIONS (SPECIFICALLY ON 11/26/20) WHILE DRIVING ON CITY STREETS AND WITH HUMID AND COOL WEATHER (HERE IN IOWA) I'VE HAD A REPORT ON MY DISPLAY INDICATING THAT THE B PILLAR CAMERA IS OBSCURED. THIS, OF COURSE, WOULD DISABLE AUTO DRIVE (INCLUDING AUTO LANE CHANGE) BUT I'M ALSO CONCERNED THAT THIS BLIND SPOT MAY MEAN THAT LANE CHANGE PROTECTION DURING TRAFFIC AWARE CRUISE CONTROL (I.E. *NOT* AUTO DRIVE) WILL NOT WORK, OR NOT BE VERY EFFECTIVE, EITHER. THE ONLY FORMAL REFERENCE I CAN LOCATE FOR THIS PROBLEM IS SERVICE BULLETIN SB-20-12-002 BUT THE REMEDY PROPOSED THERE HAS APPARENTLY BEEN IMPLEMENTED ON ALL PRODUCTION VEHICLES STARTING ON MARCH 31, 2019. WELL, THAT SOLUTION FOR THIS DESIGN DEFECT CLEARLY DOES NOT WORK. ON NOVEMBER 26, 2020 (THE DATE OF THE FIRST OCCURRENCE OF THIS ISSUE ON MY MODEL Y), I REQUESTED A SERVICE APPOINTMENT. THIS WAS BASED ON THE SERIOUSNESS OF THE PROBLEM GIVEN THE DISPLAY WARNING I RECEIVED WHICH REQUESTED THAT I STOP THE VEHICLE AND CLEAR THE OBSCURATION IMMEDIATELY. UPON STOPPING, A GLANCE AT THE B PILLAR CAMERA LOCATION SHOWED THAT THE ISSUE WAS ONE OF CONDENSATION ON THE INSIDE OF THE PROTECTIVE GLASS OVER THE CAMERA (SEE ATTACHED). FROM ONLINE FORUMS, IT'S CLEAR THAT I'M FAR FROM ALONE IN HAVING THIS ISSUE. MY SERVICE APPOINTMENT DATE WAS ORIGINALLY SET FOR DECEMBER 17, 2020 BUT HAS BEEN CANCELED AS OF TODAY. THE SERVICE CENTER HANDLING MY REQUESTS IS SAYING THAT THIS IS "NORMAL" OPERATION OF THE VEHICLE AND, WHILE THE CAMERA MAY BE OPERATING AS DESIGNED, I DISAGREE THAT IT SHOULD BE WORKING THIS WAY SINCE IT REMOVES BLIND SPOT AWARENESS FROM THE VEHICLE'S SOFTWARE SYSTEM AND THE OCCURRENCE IS RANDOM.

• 12/08/2020· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCECrash

  MY 2020 MODEL Y LUNGED FORWARD WHILE SITTING AT A RED LIGHT BEHIND A PICKUP TRUCK. I DID NOT TOUCH THE ACCELERATOR ANS THE BRAKE WOULD NOT STOP THE CAR. I IMPACTED THE PICKUP TRUCK AND DAMAGED THE LEFT CENTER OF THE CAR FRONT SLIDING UNDER THE PICKUP BUMPER. IT WAS AS THOUGH THE CAR TOOK OVER ON IT OWN. THERE WAS NO REASON FOR ME TO HAVE MY FOOT ON THE ACCELERATOR AND I WAS STOPPED 6 FEET BACK FROM THE PICKUP IN FRONT OF ME. I AM NOW AFRAID SOMETHING IS WRONG WITH THE CAR CAUSING THIS TO HAPPEN AND IT SHOULD BE EVALUATED BY TESLA. I REPORTED THIS TO TESLA AND WAS TOLD I WOULD HEAR SOMETHING BACK IN 3-5 WEEKS. THE DAMAGE CAN BE FIXED TO THE CAR BUT I AM NOW FEARFUL OF DRIVING IT.

• 12/04/2025· STEERING,SUSPENSION,STRUCTURE

  I would hear squeaking/tearing/rattling noises, this was found to be due to malfunctioning/broken nuts and compliance arms and control arms. This happened three times so far, attached are two repairs that was required previously. Per report with Tesla staff, this has been a recurring issue. Per additional Tesla owners, this has been a frequent issue amongst many different Tesla forums. Now I have to get it repaired for the third time. I bought a used Tesla that was certified by Tesla, problems occured at 37876 miles, but car was bought at 34529 miles.

• 12/04/2020· SUSPENSION,UNKNOWN OR OTHER

  HERE IS A MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38263120?ROWNUMBER=1 THE BACK WHEEL HAS FALLEN OFF BECAUSE THE HUB CARRIER HAS CRACKED OFF THE BRAKE ROTOR. IT LOOKS AS THOUGH THE CAST MONKEY METAL ASSEMBLY IS MADE TO THE USUAL TESLA QUALITY STANDARDS. THE BACK OF THE CAR HAS COLLAPSED LIKE A SOUFFL HIT BY A SLEDGEHAMMER.. I DON'T SUPPOSE YOU'LL BE TAKING ANY ACTION. WOULDN'T WANT TO UPSET LORD ELON WOULD YOU? HAVE A GREAT DAY. KEEF

• 12/03/2022· VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  While driving on highway using cruise control, the vehicle (without the driver's assistance) applied brakes to quickly slow the rate of speed. This occurred three times in the span of ten minutes. The weather was sunny and no other vehicles or objects were in the vicinity of my vehicle. After the third occurrence, I stopped using cruise control for the remainder of the trip.

• 12/01/2022· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  On a 900 mile drive, in one day, the “speed cruise control” would abruptly brake, as if it were seeing someone in front of us. It did this at a minimum 5 times. Never was there a car closer than 1/4 of a mile in front of us. Once it went from 78mph to 38mph in about 3 seconds, when there was a car about 3 car lengths behind us. On the return 900 mile drive it continued, at a lesser rate. I have reported this to Tesla, and they claim “my” car reports do not show anything out of the ordinary, and these errors are sometimes caused by…and they gave numerous reasons, such as speed limit data inaccuracies, etc. they also have determined that my car does not show any computer faults so there is nothing they can do. Unacceptable

• 11/28/2022· FORWARD COLLISION AVOIDANCE

  Phantom Braking in Autopilot: Coming back from Mammoth Ca in November 2022 on highway 395 and 14 we experienced sudden braking in cruiscontrol/autopilot numerous times with no cars in front of us while driving. One time there was a car behind us and almost caused an accident. This is a very dangerous situation in which Tesla must fix this issue or refund us money back for the Auto pilot feature. This has happened previously on long trips. We do not use this feature in regular commuting to and from work

• 11/28/2020· STEERING,SUSPENSION

  NHTSA IS CONDUCTING INVESTIGATIONS INTO TESLA SUSPENSION BREAKAGES. HERE IS FURTHER EVIDENCE THAT THE BREAKAGES ARE NOT RESTRICTED TO CERTAIN MODELS AND CERTAIN YEARS BUT ARE GENERIC TO ALL TESLAS AND CAUSED BY LOW QUALITY SUSPENSION AND STEERING COMPONENTS. HERE IS A MODEL Y IN THE JUNKYARD: 2020 TESLA MODEL Y LONG RANGE HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37686849?ROWNUMBER=3 THE ATTACHED PHOTOGRAPH SHOWS THAT THE BALL JOINT CONNECTING THE STEERING ROD TO THE KNUCKLE HAS SNAPPED IN HALF. THERE HAVE BEEN NUMEROUS FAILURES OF TESLA BALL JOINTS WHERE THE STEM HAS SNAPPED AND IT APPEARS THAT THE STEEL STEM HAS HAD A BRITTLE FRACTURE CAUSED BY FAULTY HEAT TREATMENT AND ANNEALING. THERE IS NO IMPACT DAMAGE THAT WOULD ACCOUNT FOR THIS BREAKAGE. IT IS A MATERIAL FAILURE INDICATIVE OF A SYSTEMIC PROBLEM WITH TESLA'S SUPPLIERS AND TESLA'S QUALITY ASSURANCE. THIS COMPLAINT IS FILED IN THE INTEREST OF PUBLIC SAFETY. PLEASE TAKE URGENT ACTION TO PREVENT FURTHER LOSS OF LIFE. THANK YOU KEEF

• 11/27/2020· VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  WE RECENTLY PURCHASE TESLA MODEL Y ON 29TH SEPTEMBER 2020. WE NOTICE MORE THAN TWICE WHILE DRIVING MODEL Y ON FREEWAY AT 65MPH AND THE CAR DECIDED TO RANDOMLY SLAM THE BRAKED (PANTHOM BRAKING) WHILE IN AUTOPILOT IN MIDDLE OF THE FREEWAY. WE WERE ON GARDEN STATE PARKWAY IN NJ. WE DID REPORTED TO TESLA VIA VOICE COMMAND BUT NO WE BEEN SCARE DRIVING THE TESLA ON CRUISE CONTROL OR AUTO PILOT AND WORRIED ABOUT REAR END ACCIDENT. ITS VERY DANGEROUS AND SAFER ISSUE. THERE HAS BEEN NO RESPONSE FROM TESLA. WHILE RESEARCHING ABOUT PANTHOM BREAKING IN TESLA, I FOUND SO MANY TESLA CAR CUSTOMER HAVING SAME ISSUES. IT'S BEEN HAPPENING WITH ALL THE TESLA CARS SINCE 2016. SEEMS LIKE THERE HAS BEEN NO ACTION TAKEN FROM TESLA. WE NOTICE AUTO PILOT WILL BRAKE AT SAME SPOTS ON THE HIGHWAY NEAR SHADOW OF LIGHT IN NIGHT. THIS SEEMS TO BE AT EXITS AND IT REALLY DANGEROUS. I ALSO READ ON THE NET THAT PHANTOM BRAKING IS HAPPENS SHADOWS UNDER BRIDGES PHANTOM, I HAVE NO REASON TO SUSPECT IT HAS BEEN FIXED. PLEASE TAKE A LOOK INTO THIS ISSUE. ITS BEEN OUT THERE AND IT IS VERY SCARY WHEN DRIVING CAR ON AUTO PILOT OR CRUISE CONTROL.

• 11/22/2022· STEERING,SEATS,FORWARD COLLISION AVOIDANCE

  1. Forward Collision Warning false alarm is very frequent. Often triggered by pedestrian on nearby sidewalk or parked car on street side. Tesla is using Forward Collision Warning to lower my safety score and raise my insurance premium. 2. Tesla sold me "Full Self Driving" package to me for $8000+taxes for more than two years and still have not delivered the product. It's a faulty system with lots of safety hazards. 3. Window not functioning per the recall notice.

• 11/22/2020· SUSPENSION

  HERE IS A TESLA MODEL Y IN ITS NATURAL ENVIRONMENT THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38164352?ROWNUMBER=7 THE FRONT WHEEL HAS FALLEN OFF. THE COMPLETE HUB AND WHEEL BEARING ASSEMBLY WHICH SHOULD BE SECURED BY 3 BOLTS HAS POPPED APART. THE SLIGHTLY MUTILATED WHEEL IS LYING ON THE GROUND AT THE REAR OF THE CAR. IT WOULD HAVE BEEN NICE IF THE BOLTS HAD BEEN PROPERLY TIGHTENED BEFORE IT LEFT THE TENT FACTORY BUT HEY THIS IS A TESLA SO WHAT CAN YOU EXPECT. HAVE A NICE DAY KEEF

• 11/22/2020· SUSPENSION

  PLEASE NOTE THAT I HAVE SUBSTITUTED THE VIN OF ANOTHER DAMAGED TESLA MODEL Y IN ORDER TO MAKE THIS SUBMISSION. THIS IS NOT DONE WITH ANY FRAUDULENT MOTIVE AS HAS BEEN ALLEGED BY ELON MUSK IN REGARD TO SOME OF MY OTHER GENUINE PUBLIC SPIRITED COMPLAINTS. NOW, ON WITH THE SHOW. HERE IS A MODEL Y IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56817590/PHOTOS/2020-TESLA-MODEL-Y-MI-DETROIT TO MISQUOTE OSCAR WILDE - TO LOSE ONE WHEEL MAY BE REGARDED AS A MISFORTUNE; TO LOSE BOTH LOOKS LIKE CARELESSNESS. THE LOSS OF THE BACK WHEEL IS CERTAINLY CARELESS. THE CAST MONKEY-METAL BRAKE ROTOR AND HUB ASSEMBLY HAS CRACKED IN HALF. THE FRONT WHEEL AND SUSPENSION HAS WHOMPED IN THE TRADITIONAL TESLA WAY. THERE IS A CLASS ACTION UNDERWAY - I HOPE YOU ENJOY YOUR DAY IN COURT. HTTPS://WWW.PLAINSITE.ORG/DOCKETS/4ETIULZDR/CALIFORNIA-NORTHERN-DISTRICT-COURT/WILLIAMS-V-TESLA-INC/ KEEF

• 11/19/2022· LANE DEPARTURE

  In Tesla’s from model years before 2021, the side “repeater cameras” that are rear facing suffer from a light-leak of the blinker. There are three small holes in the PCB circuit board that allow light from the blinker to leak into the camera at night. Tesla subsequently fixed this problem, first by applying a sticker over the holes in the circuit board, and later by redesigning the part entirely. But this “light leak” problem exists on hundreds of thousands of cars. There are two problems with this: 1) Tesla has now changed their “Autopilot” and “Full Self Driving” software to a Tesla Vision system that ONLY uses cameras for the autopilot features, including lane keeping and lane changes. They no longer use ultrasonic sensors or forward looking radar, even though it is still installed on these cars. This reliance on vision makes it impossible for the Tesla side facing cameras to see when the blinker is turned on. This can result in unpredictable behavior when changing lanes or turning at night with autopilot engaged, including unpredictable or erratic driving where the car abandons a lane change mid course and swerves back into the lane. 2) Even when autopilot is not engaged, the blind spot monitoring in this car consists of a pop up window on the center screen showing the side view camera when the turn signal is engaged. At night, with the blinker on, the driver sees a bright light flashing intermittently in the side view camera. This is very distracting and potentially hazardous to the driver. Tesla has refused to replace the cameras on my car under warranty because they state the cameras are “neither a defect of materials nor workmanship” and are an “expected condition based on the inherent capability of the camera design”.

• 11/18/2025· UNKNOWN OR OTHER

  I brought the car to the dealership to work on the recalls that are all done by over the air download. The car is not receiving the updates so I brought the car to the dealership to force the download on their computers. They stated they will not do any work on the car without doing a high voltage inspection due to the car being salvage. The charge for the inspection is almost $1500. The recalls have nothing to do with the high voltage but they are requiring me to pay it before they fix the recalls.

• 11/18/2021· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

  On open freeway, I 76 between 7 am and 8 am Tuesday November 16, between Ogdallala NE and Brush CO. Using adaptive cruise control with autopilot steering (as well as without autosteer), multiple episodes of severe "phantom breaking" where the car slams on the breaks for no apparent reason. No other cars around. Flat, clear open freeway. Reported the issue to Tesla service. Even though there were multiple (>10 episodes in one hour) they have demanded to know the exact time stamp. I was able to give time within 1 hour period, vehicle location. Service says if there is a hardware issue they will look at it. If it is "firmware" it will need to wait for a firm ware update. This is dangerous. What if the car slams on the breaks at 80mph, with someone following close behind? You might be rearended. Really serious safety issue. My car has latest FSD beta 10.4. This is much worse than before this "upgrade"

• 11/17/2022· UNKNOWN OR OTHER

  The navigation system needs to be updated to enable larger font sizes! This has been a problem reported to Tesla for many years (see Tesla users forum), but they don't address the issue. THIS IS A SERIOUS SAFETY ISSUE! I cannot read the directions easily while driving. Consequently, I must move my head closer to the screen and spend more time looking at it to understand the next turn. This causes me to stop looking at the road for too long a period of time and almost causes me to have an accident! THIS NEEDS TO BE FIXED NOW!

• 11/17/2020· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKESCrash

  WENT TO SEE AN EYE DR, TRY TO GET TO A PARKING SPOT WHICH THERE WERE A WHOLE ROW OF EMPTY PARKING SPACES. AS I TURNED INTO THE PARKING SPOT IT SUDDENLY ACCELERATED OVER THE CURB, I THEN APPLIED THE BRAKE BUT STILL KEEP GOING THEN IT THE WALL ABOUT 8FT FR THE CURB STRAIGHT ON. I'VE BEEN DRIVING FOR 35 YRS AND NEVER ACCIDENTALLY APPLY TO WRONG PEDAL. I WENT TO TESLA NEAR BY TO COMPLAIN RIGHT AWAY AND THEY INSIST I HAVE APPLIED TO WRONG PEDAL! SUCH A IRRESPONSIBLE STATEMENT! I DONT HAVE TO DRIVE THE CAR AGAIN IF YOU CAN SEND SOMEONE TO INVESTIGATE IF THE CAR HAS SOME RECORDING TO VIEW LIKE A BLACKBOX FOR AN AIRPLANE.TESLA MAY CLAIMS THEY R RIGHT FOR OTHER CASES THEY HAVE BUT I M VERY SURE I NEVER ACCELERATE INTO THE PARKING SPOT. I HAVE THE VIDEO RECORDING THE CAR DRIVING AND YOU CAN SEE IT STARTED ACCELERATE AS I TURNED INTO THE PARKING SPOT LIKE MANY PEOPLE CLAIM ON THE INTERNET THAT THEY EXPERIENCE SIMILAR SITUATION.

• 11/16/2020· AIR BAGS,VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2020 TESLA MODEL Y. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING INTO THE DRIVEWAY OF THEIR RESIDENT, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE. NO AIR BAGS DEPLOYED. THE CONTACT MENTIONED THE SAFETY COLLISION DID NOT FUNCTION. THE CONTACT SUSTAINED INJURIES FROM THE SEATBELT TO THE NECK, CHEST, SHOULDERS AND UPPER BACK WHERE HE WAS TAKEN TO URGENT CARE THEN TAKEN TO THE HOSPITAL. THE WIFE WHO WAS THE DRIVER SUSTAINED MINOR INJURIES TO THE CHEST, ARMS, AND NECK WHERE SHE RECEIVED MEDICAL ATTENTION FOR AT AN URGENT CARE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS SEVERELY DAMAGED ON THE FRONT DRIVERS SIDE. IN ADDITION, THE GARAGE DOOR FRAME DAMAGED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AN ENGINEER HAD TO ESTIMATE THE VEHICLE DAMAGES. THE FAILURE MILEAGE WAS APPROXIMATELY 800.

• 11/15/2022· FORWARD COLLISION AVOIDANCE,LANE DEPARTURECrash

  On 9/11/22 at approximately 1:30PM I was driving north on I65 in northern Tennessee just before the Kentucky border. Conditions were heavy rain. Traffic was moving but heavy. I had autopilot engaged. I was traveling approximately 70 mph. Three lanes of traffic. I was in the far left lane. I had my hands on the steering wheel. Without any prior notice, I lost total control of the car. Seemingly all four wheels were autoplaning due to the wet pavement. I had zero control of the car. The car seemed to slow down, drifted into the full shoulder left lane, then rotated 90 degrees counterclockwise and hit the concrete center median. The car then rotated another 90 degrees counterclockwise and came to a full stop all in the left shoulder lane. The front airbags deployed. There were three people in the car. We were not injured and left the vehicle on our own. Miraculously no other vehicles hit our vehicle

• 11/14/2022· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  During routine highway driving while using the included Autopilot (Adaptive Cruise Control) software, the vehicle will suddenly and without warning abruptly slow and apply breaks. This slowing can occur when traveling at 70mph (the posted speed limit) and attempt to slow to a speed of 45mph. This change causes a great safety hazard in the event of being closely followed or rear ended. This phenomenon is known to tesla and been colloquially termed "phantom breaking". No hazard or other external reason is present to merit a sudden breaking.

• 11/13/2022· FORWARD COLLISION AVOIDANCE

  At least 5 times in the last month, my Tesla Model Y will suddenly brake when there’s no obstacle in the way. This most often happens at highway speeds, a terrifying scenario. I believe it mostly (or exclusively happens) when I have cruise control on. I notice it happens when there’s a sudden change in the color of the road surface, like going from concrete to asphalt. It also happens when I’m cresting a hill - like it can’t see over the other side of the hill. I have not yet experienced it while having the “stay in the lane” feature, which also sets the maximum speed at 5mph over the speed limit. But it definitely happens when I have cruise control on. I have only had this problem for the past few months, so I wonder if there’s a bug in the most recent software version.

• 11/04/2024· SUSPENSION

  Experienced a loud clicking noise from front wheels. Took into Tesla service and the front lateral link bushings are torn. There was a recall in 2021 of some Model Y and Model 3 Teslas, but not all. I am concerned that my car and others should have been a part of this recall and that cars that weren’t inspected could be driving in a dangerous vehicle. Here is the recall number: 21V83500, SB-21-31-003. Alternatively, I am concerned that this is a safety issue on its own.

• 11/02/2022· STEERING,UNKNOWN OR OTHER,SERVICE BRAKES

  We were driving on a highway and suddenly we got a red steering weel image with a sharp noise and a warning message something about automatic emergency braking disable and we can't use a cruise control feature. I don't feel safe to drive. Tesla can't tell me when it will be fixed.

• 10/29/2020· VEHICLE SPEED CONTROLCrash

  THIS IS MY THIRD TESLA (MODEL S AND X AND NOW Y) IN THE LAST 10 YEARS. I WAS THE PRIMARY DRIVER HAVING OVER 40K MILES DRIVEN. I DO NOT SUFFER FROM ANY MEDICAL PROBLEMS. ON MONDAY MORNING OCTOBER 5TH AROUND 9AM I MADE MY WAY TO MY LOCAL SUPERMARKET. I PULLED INTO THE PARKING LOT SLOWLY. THE TESLA MODEL Y WAS LESS THAN A WEEK OLD, SO I WAS DRIVING EXTREMELY SLOW TRYING TO FIND A PARKING SPACE WHERE I WOULD LEAST LIKELY GET A DOORDING. I SPOTTED A SPACE, AND PROCEEDED TO SLOWLY TURN INTO THE SPACE. AS I WAS PULLING INTO THE PARKING SPACE, I SLOWLY TOOK MY FOOT OFF THE ACCELERATOR (GAS) AND NOTICED THAT THE CAR WAS NOT STOPPING, USUALLY AS SOON AS I TOOK MY FOOT OFF THE 'GAS' THE CAR NORMALLY STOPS ABRUPTLY. THE CAR WAS NOT STOPPING. I NOTICED A WOMAN AND CHILD IN MY PATH, SO I PUT MY FOOT ON THE BRAKE, THE CAR DID NOT STOP. THE CAR JUMPED A CURB AND PROCEEDED TO PIN THE WOMAN IN MY PATH AGAINST A WALL AND THE TESLA Y MODEL. I DRIVE WITH ONE FOOT ONLY, AND I HAVE NEVER CONFUSED THE 'GAS' FOR THE BRAKE. THERE IS SOMETHING WRONG WITH THIS CAR. THERE WAS $16K DAMAGE TO THE FRONT OF THE CAR BUT NO AIRBAG INFLATION.THE DAMAGE TO THE PEDESTRIAN IS CURRENTLY UNKNOWN.

• 10/26/2020· STRUCTURE,VEHICLE SPEED CONTROLCrash

  I WAS SLOWLY PULLING THE TESLA MODEL Y, VIN #[XXX], ON TUESDAY MORNING, SEPTEMBER 1, AT APPROXIMATELY 11:15AM. I WAS ABOUT 3 FEET FROM THE FRONT OF THE GARAGE WHEN THE CAR WITHOUT MY PROMPTING SUDDENLY RAPIDLY ACCELERATED INTO THE CABINETS AND RUINED THEM ALONG WITH THE WALL THEY WERE HUNG ON, REMOVING THE WALL FROM THE FOUNDATION. THIS ALSO CAUSED CONSIDERABLE DAMAGE TO THE CAR WHICH ONLY HAD APPROXIMATELY 450 MILES DRIVEN ON IT. WE ALSO OWN A TESLA MODEL 3 WHICH I HAVE DRIVEN EXTENSIVELY THEREFORE MAKING ME VERY FAMILIAR WITH THE TESLA DRIVE TRAIN. IN NO WAY WAS THIS ANY TYPE OF OPERATOR ERROR AS TESLA HAS SUGGESTED AFTER THEIR REVIEW OF THE VEHICLE DATA. THIS IS CLEARLY A DESIGN FLAW WITH THIS CAR AND THANKFULLY THERE WERE NO SERIOUS INJURIES ASSOCIATED WITH THE CRASH. I AM EXTREMELY SHAKEN UP BY THE INCIDENT AND WON'T EVER FEEL CONFIDENT DRIVING THAT CAR AGAIN. PHOTOS OF THE DAMAGE ARE AVAILABLE FOR REVIEW. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

• 10/25/2022· EXTERIOR LIGHTING

  This is a general complaint, not specific to this VIN Headlights on many modern cards are becoming increasingly brighter, causing major safety issues in the ability to see facing oncoming traffic. I find myself often blinded by an oncoming vehicle that does not even have its brights on. Is there anything being done to address the issue of manufacturers installing headlights that are a safety issue for oncoming traffic?

• 10/25/2022· VEHICLE SPEED CONTROL,SERVICE BRAKES

  While on cruise control at @72mph the car has been “phantom” braking. The last time there were flurries, but the first several times there was nothing impeding the car nor were any vehicles within camera range. This is a very unsettling feeling. No, no and no. There have been reports to your site with this regard. tyvm

• 10/24/2024· STEERING,LANE DEPARTURE

  After being parked on a suburban street for about 3 hours, our Tesla Model Y experienced a complete loss of power-steering assist, requiring extreme hand-over-hand effort to turn the wheel and making it dangerous to drive. Warnings of "Steering assist reduced" and "Lane departure avoidance features unavailable" appeared on the display. After a 3-week wait, we finally got the vehicle to Tesla service, who diagnosed the issue and claimed that it was due to "...rodent damage to steering rack harness". They claim to have repaired the damage and the vehicle is again usable. Repair bill was $990. I have the vehicle and it is available for inspection. I cannot verify cause of the issue nor the repairs as they are not visible without a partial disassembly of the vehicle. No parts were returned to me (as I requested), so I must assume that none were actually replaced.

• 10/24/2021· LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  I installed the Full Self-Driving Beta on my Tesla Model Y the morning of 10/24/2021. Immediately after the update installed I began experiencing issues with the Autopilot and TACC systems, as well as spurious forward collision warnings. These warnings involved the standard warning beeps and red indicators on the driving display, and at one point included an unnecessary emergency braking incident when no obstacle was in front of me. As such, I had reverted to driving the car in manual mode, not on autopilot, but left the option to use the autopilot systems and associated safety features enabled. I was driving in full manual mode on an interstate in the left lane approaching a tunnel, with no vehicles or obstacles in front of me. The car indicated a forward collision warning with the loud beeps, and the car applied brakes and started to swerve into the lane immediately to my right, in which another vehicle was driving and had to swerve as well. The car detected the event and saved the camera footage to my installed SSD. I have reported the incident to Tesla, including providing the video of the incident. I am awaiting response from Tesla.

• 10/24/2020· STEERING,SUSPENSION

  HERE IS A 2020 MODEL Y IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37686849?ROWNUMBER=56 IT HAS BEEN PARTIALLY DISASSEMBLED WHICH MAKES IT HARD TO DETERMINE WHY IT ENDED UP BEING WRITTEN OFF. HOWEVER. THE FRONT MOTOR AND SUSPENSION HAS BEEN REMOVED AS A COMPLETE ASSEMBLY AND IT IS OBVIOUS THAT THERE HAS BEEN A SUSPENSION AND STEERING FAILURE. BLOWN UP PHOTOGRAPH IS ATTACHED TO THIS SUBMISSION. THE TOP BALL JOINT HAS SLIPPED OUT OF ITS STUPIDLY DESIGNED SLOT. WORST OF ALL THE STEERING ARM BALL-JOINT HAS POPPED APART. IN A VIRTUALLY NEW CAR THIS IS JUST LUDICROUS. IS THERE ANY POINT IN ME CONTINUING TO REPORT THESE DEFECTS TO NHTSA? SHOULD I FILE MY COMPLAINTS WITH THE CHINESE SAFETY AUTHORITIES? THEY SEE TO BE MORE INTERESTED IN ENFORCING VEHICLE SAFETY REGULATIONS THAN YOU GUYS. HAVE A SAFE DAY. KEEP A LOOK OUT FOR ONCOMING TESLAS. REGARDS YOUR FRIEND KEEF

• 10/23/2020· STEERING

  DRIVING SOUTH ON I5 IN SACRAMENTO AT 55-60 MPH WITH AUTO-STEER ENGAGED, THE CAR SUDDENLY VEERED TO THE LEFT. TO AVOID SIDESWIPING THE CAR IN THAT LANE I STEERED TO THE RIGHT. THE SYSTEM TRIED TO STEER TO THE LEFT AGAIN, BUT I FORCIBLY STEERED TO THE RIGHT.. SWERVING BACK AND FORTH, THIS CONTINUED FOR ABOUT 50 YARDS UNTIL I WAS ABLE TO BRING THE CAR UNDER CONTROL. FORTUNATELY, NO ONE WAS IN THE RIGHT LANE OR I WOULD HAVE COLLIDED WITH IT. THIS MAY HAVE BEEN CAUSED BY THE ABSENCE OF LANE MARKINGS IN A CONSTRUCTION ZONE.

• 10/16/2024· STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  I own a 2020 Tesla Y with Hardware version 3 and after a few weeks of a free trial, purchased Tesla's Full Self-Driving Software (FSD) version 12.3.6. Since then, the FSD software was updated to version 12.5.4 and then 12.5.4.1. FSD version 12.3.6 had some safety issues. But version 12.5.4 and 12.5.4.1 has had more issues that have resulted in nearly having accidents that I have had to suddenly avoid. FSD version 12.3.6 issues: 1. Wandering outside of center yellow dividing stripes when on a curvy two-lane roadway 2. Failing to yield to oncoming traffic when making a left turn and oncoming traffic was not clearly in view due to a curvy two-lane road 3. Attempting to make a left turn into a busy intersection when the turn signal was still red FSD version 12.5.4 and 12.5.4.1 additional issues: 1. Attempting to enter a two-lane roadway from a stop sign, when the perpendicular traffic was active and they had no stop sign, requiring me to slam on the brakes. 2. Sudden and erratic braking on a two-lane roadway, including directly under a signal, when no objects, people or other vehicles were in front of me, which nearly resulted in the vehicle behind me hitting me in the rear 3. Software sending a tone and screen alert to grab the steering wheel immediately, due to a "System Failure." 4. Software sending a tone and screen alert that to grab the steering wheel immediately, due to "one or more cameras blocked," when no cameras were blocked.

• 10/15/2022· FORWARD COLLISION AVOIDANCE

  Many times over the past long highway drives while in cruise control, the car will suddenly and violently brake with no obstacles in the way. Thankfully no car has been immediately behind me so far, but I can concerned that this may happen again and I won't be so fortunate. I have a mobile service appointment upcoming but Tesla tells me they need to know the exact date and exact time (to the second) that this occurred which I am unable to tell them. This is frustrating.

• 10/13/2020· ELECTRICAL SYSTEM

  MY CAR WAS PARKED IN A SECURED GARAGE AND THE REAR PASSENGER WINDOW SHATTERED DURING THE NIGHT WHEN NO ONE WAS WITHIN 100 FEET OF THE VEHICLE.