2020 Subaru Impreza

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2019· VISIBILITY/WIPER

  THE VEHICLE IS ABOUT A MONTH OLD, I WAS DRIVING ON THE FREEWAY WHEN A TINY PIECE OF GRAVEL HIT MY WINDSHIELD RESULTING IN A CRACK ABOUT 10 INCHES IN LENGTH LOCATED IN THE MIDDLE OF THE PASSENGER AND DRIVER SEAT SECTION. I DIDN'T HAVE ANY HEATING ON AND IT WAS A SUNNY DAY

• 12/27/2021· VISIBILITY/WIPER

  The windshield cracked without any reason, at the top by the passenger side. The initial crack was approximately a foot and it has since grown and is moving horizontally across the windshield. It is available for inspection. This happened while the car was parked.

• 12/20/2021· VISIBILITY/WIPER

  The contact owns a 2020 SUBARU IMPREZA. The contact stated that after warming up the after driving approximately 1/10 th of a mile at approximately 10 mph or less when the vehicle's windshield suddenly fractured under the seal rubber in the lower center of the vehicle. in the lower then suddenly migrated to the left and to the right of the windshield in different directions. The contact contacted the dealer however they had not inspected the vehicle in person as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage was 41,000.

• 12/20/2020· SUSPENSION

  FOR A NEW CAR THAT IS LESS THAN A YEAR OLD,5000 MILE,THE CHASSIS PARTS FALL OFF DURING DRIVING,WHICH IS TOO DANGEROUS IN MOTION - ON A CITY STREET -TURNING

• 12/15/2020· VISIBILITY/WIPER

  TODAY, 12/14/2020 AT 430AM I STARTED MY CAR LIKE NORMAL. CURRENTLY TEMPS BELOW 30 OVER NIGHT. VEHICLE HAS A REMOTE START SYSTEM. LET THE VEHICLE WARM UP, WENT OUTSIDE AND GOT IN THE VEHICLE. NOTICED A 12 INCH CRACK ON THE LOWER PASSENGER SIDE, GOING TOWARDS THE MIDDLE. WASN'T THERE THE DAY BEFORE WHEN I PARKED IT. I PURCHASED THIS VEHICLE BRAND NEW IN EARLY SEPTEMBER, ONLY 4 MONTHS OLD. I'VE CHECKED ONLINE AND HAVE SEEN HUNDREDS OF OTHERS WITH THE SAME ISSUE, AND EVEN A LAWSUIT BEING FILED AGAINST SUBARU. CONTACTED MY SUBARU DEALER WHERE I PURCHASED THE VEHICLE, THEY TOLD ME IT'S NOT COVERED UNDER WARRENTY, BUT WILL CONTACT SUBARU. WITH HUNDREDS OF OTHERS WITH THE SAME COMPLAINT AND SAFETY ISSUE. SEEMS AS THOUGH A RECALL SHOULD BE DONE ON THIS. ESPECIALLY SINCE THE EYESIGHT SAFETY SYSTEM HAS TO BE RECALIBRATED IF THE WINDSHIELD HAS TO BE REPLACED AND THAT SERVICE ALONE IS $1000. OTHERS IN FORUMS/ONLINE HAVE STATED THEY'VE BEEN THROUGH MULTIPLE WINDSHIELDS. SAME ISSUE, WHERE THEY'LL WAKE UP THE NEXT DAY TO A CRACK ACROSS IT.

• 12/14/2020· VISIBILITY/WIPER

  OUR WINDSHIELD HAS CRACKED FOR NO APPARENT REASON. MY HUSBAND TOOK THE CAR OUT FOR LUNCH - NO DAMAGE. THEN HE WENT BACK OUT LATER THAT AFTERNOON AND THERE WAS A LARGE CRACK. EVEN IF SOMETHING HAPPENED TO HIT THE CAR (WHICH WOULD HAVE HAD TO BE SO MINOR THAT HE DIDN'T NOTICE), IT SHOULD NOT HAVE IMMEDIATELY CRACKED LIKE THIS. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS WITH ANY OTHER VEHICLE.

• 12/13/2020· VISIBILITY/WIPER

  THE WINDSHIELD ON MY 2020 SUBARU IMPREZA CRACKED BY ITSELF. THERE WAS NO DAMAGE SUSTAINED TO THE WINDSHIELD. NO MARKS FROM ANYTHING HITTING THE WINDSHIELD. IT CRACKED SIMPLY WHILE SITTING PARKED IN MY DRIVEWAY.

• 12/06/2020· VISIBILITY/WIPER

  WAS TRAVELING DOWN A HIGHWAY WHEN A VEHICLE CHANGED LANES, SPRAYING A LITTLE BIT OF SAND ONTO THE WINDSHIELD. SUDDENLY MY WINDSHIELD DEVELOPED A 10 INCH "L" SHAPED CRACK, STARTING FROM THE LEFT EDGE OF THE WINDSHIELD (ABOUT HALF WAY UP) AND CONTINUED STRAIGHT ACROSS TOWARDS THE MIDDLE OF THE WINDSHIELD.

• 12/06/2020· VISIBILITY/WIPER

  I RECENTLY BOUGHT A NEW 2020 SUBARU IMPREZA SPORT (BOUGHT AT 19 MI, CURRENT 1300 MI). VEHICLE WAS STATIONARY, PARKED OVERNIGHT, DURING A COLD NIGHT. THE NEXT MORNING AFTER DEFROSTING, I NOTICED A SMALL, 2' CRACK ORIGINATING FROM THE LOWER CENTER WINDSHIELD. UPON INSPECTION, THERE WAS NO MARK OF CONTACT BY DEBRIS. OVER THE COURSE OF THE DAY, THE CRACK GREW UP TO 10 INCHES. CONTACT MADE TO DEALERSHIP ABOUT DEFECT.

• 11/30/2020· VISIBILITY/WIPER

  MY VEHICLE WAS STATIONARY AND OFF, PARKED AT MY HOME. AS I WAS GETTING READY TO GO TO WORK THAT AFTERNOON, I NOTICED A CRACK IN THE WINDSHIELD. THIS CRACK WAS NOT THERE AFTER I FINISHED RUNNING AN ERRAND THAT MORNING. IT HAD TO HAVE HAPPENED WHILE THE VEHICLE WAS NOT IN USE AND STATIONARY. THERE IS NO CRACK OR CHIP TO INDICATE ANY IMPACT WITH ANY EXTERNAL OBJECT. THE CRACK ORIGINATES AT THE BOTTOM CORNER WHERE THE WINDSHIELD MEETS THE FRAME OF THE VEHICLE. (PLEASE SEE ATTACHED PHOTO) THIS INDICATES TO ME, A FACTORY DEFECT. TO CLARIFY, I PLACED TAPE ON THE INSIDE OF THE WINDSHIELD TO MARK THE END OF THE CRACK. THIS IS NOT TO BE CONFUSED AS A CHIP OR MARK OF IMPACT.

• 11/27/2020· VISIBILITY/WIPER

  SMALL ROCK HIT THE WINDSHIELD AS BROKE VERY EASY. SEEING A LOT OF ISSUES WITH THE FRONT WINDSHIELD AND THEY ARE BREAKING EASY. COST $987.00 TO REPAIR. HAVE ALL RECEIPTS WILL PROVIDE IF NEEDED.

• 10/30/2020· VISIBILITY/WIPER

  WINDSHIELD CRACKED ON TWO SEPARATE OCCASIONS

• 10/26/2023· VISIBILITY/WIPER

  Over the course of 3 days, my vehicle has sustained 4 chips in the windshield from standard city street driving. The windshield now needs to be replaced from excessive cracks.

• 10/22/2020· VISIBILITY/WIPER

  A CRACK BEGAN AT THE TOP OF THE WINDSHIELD JUST AT THE MEETING OF THE ROOF. THERE WAS NO NOTICEABLE INDENTION OF MARK OF A OBJECT IMPACTING THE WINDSHIELD. IT WAS OBSERVED FIRST THING IN THE MORNING WHILE IN THE DRIVEWAY - NOT ON THE ROAD.

• 10/17/2023· VISIBILITY

  The contact owns a 2020 Subaru Impreza. The contact stated while driving 30 MPH, the contact heard an abnormal sound and became aware that the windshield had cracked. The vehicle was taken to a dealer and the windshield was replaced. The failure had reoccurred, and a crack appeared on the windshield in the same area. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall for the failure. The failure mileage was approximately 94,000.

• 10/14/2021· VISIBILITY

  The contact owns a 2020 Subaru Impreza. The contact stated that the windshield had fractured on the passenger’s side lower right. The contact took the vehicle to a repair shop and had the windshield replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.

• 10/09/2020· VISIBILITY/WIPER

  I WAS DRIVING ON THE HIGHWAY AND I LOOKED UP AND SAW THE CRACK START AT THE TOP OF THE WINDSHIELD. I PARKED IT IN THE GARAGE AND IT HAS GOTTEN WORSE SITTING IN MY GARAGE. I DIDN'T HIT ANY ROCKS OR ENCOUNTER ANY UNUSUAL DRIVING CONDITIONS.

• 10/08/2020· VISIBILITY/WIPER

  WINDSHIELD CRACKED

• 10/07/2021· STEERING,STRUCTURE,UNKNOWN OR OTHER

  The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.

• 10/05/2020· VISIBILITY/WIPER

  THE FIRST CRACK OCCURRED SPONTANEOUSLY MID JULY 2020, STARTED ON THE PASSENGER SIDE WHILE DRIVING ON AN EXIT RAMP AT 40 MPH. MY PASSENGER NOTICE IT. I REPLACED THE WINDSHIELD ON 8/13/20. TODAY ( 10/5/20) THE WINDSHIELDED SPONTANEOUSLY CRACKED AGAIN... HEARD A "POP" AS I WAS DRIVING TO WORK ON A HIGHWAY AT 55MPH.

• 09/27/2025· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Reference complaint no.11684658 confirmed. From email from Tech representative "VDC HYDRAULIC UNIT REPLACEMENT. IT IS AN INTERNAL FAILURE OF THE ABS CONTROL UNIT. THERE ARE SENSORS INSIDE THAT MEASURE BRAKE LINE PRESSURE. THE LEFT FRONT SENSOR IS STUCK AT NEGATIVE 59 BAR. SHOULD BE ZERO AT REST. NOTHING TO DO WITH EYESIGHT THAT LIGHT WILL COME ON WHENEVER THERE IS A WARNING LIGHT ON." The modulator is a safety critical component which undergoes extensive life time testing, one out of 4 pressure sensors should not fail during vehicle life time.

• 09/23/2021· VISIBILITY/WIPER

  Windshield cracked for no apparent reason

• 09/18/2020· VISIBILITY/WIPER

  2200 MILES. WINDSHIELD CRACKED. 18 INCHES LONG. WHILE SITTING IN AN EMPTY PARKING LOT. CRACK STARTS FROM UNDER THE HOOD.

• 09/04/2021· VISIBILITY/WIPER

  The windshield spontaneously cracked. The car has 3600 miles on it, has never been driven on a highway, and resides in a garage

• 09/03/2025· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  The Eye Sight warning system is activated occasionally and VDC is cut off. The dealer diagnosed code C1742, and recommended replacing the control unit due to a pressure sensor issue after measurement. The units are on back order, which indicates to me a wider spread problem. VDC units should not fail even after 10 years.

• 09/03/2020· VISIBILITY/WIPER

  FRONT WINDSHIELD CRACKED WHILE DRIVING FOR NO APPARENT REASON. THE CRACK WAS FIRST NOTICED WHILE ON A CITY STREET WAITING FOR A TRAFFIC LIGHT TO CHANGE.

• 08/14/2024· UNKNOWN OR OTHER

  The windshield spontaneously cracked while sitting in my driveway. Windshield had no chips, damage, etc. The weather has been in the upper 70's, so no inclement weather. Upon researching, I found that many other Subaru owners have had the same issue.

• 08/14/2020· VISIBILITY/WIPER

  MY WINDSHIELD CRACKED LESS THAN A MONTH OF HAVING MY CAR. WHILE PARKED THE WINDSHIELD CRACKED. IT CRACKED INSIDE FROM BEHIND THE MIRROR BEFORE SPLINTERING INTO TWO LARGE CIRCULAR CRACKS. IT CONTINUE TO CRACK HORIZONTALLY OVERNIGHT.

• 08/07/2023· SERVICE BRAKES

  A loud rumbling noise and vibration occurs while braking at high speed. Braking force seems unaffected but the noise in concerning. Upon inspection and a test drive, Subaru confirmed the issued and noticed uneven brake pad wear on the front brakes and leakage in the front caliper. Subaru recommended replacement of front calipers, pads, and rotors. Subaru replaced pads and rotors. The noise continues to occur occassionally. Subaru is recommending replacement of front brake calipers but is unable to replace them due to a shortage. I am concerned the brakes or other components may fail due to unusual wear. No inspection by police or insurance has been completed. No warning lights occurred, only the noise and vibration during braking.

• 07/30/2024· VISIBILITY/WIPER

  While car was parked. Front windshield developed crack in the lower mid section of windshield. There was no damage to windshield that would have resulted in cracking. Crack has since spread.

• 07/29/2020· ENGINE

  TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER STOPPING THE VEHICLE AND INSPECTING UNDER THE HOOD, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000. *LN THE CONSUMER STATED THAT THE BATTER HAD BEEN REPLACED AS THE PROBLEMS KILLED THE BATTERY. *AS

• 07/28/2022· UNKNOWN OR OTHER,SERVICE BRAKESCrash

  I believe this article describes the cause of the issue. Thankfully the vehicle was parked in my driveway, and did not roll into the street or harm any people, but it could have. 2020 Subaru Impreza Wrx Service Brakes related problems https://www.carproblemzoo.com/subaru/imprezawrx/2020/2020-subaru-imprezawrx-service-brakes-problems.php

• 07/22/2020· VISIBILITY/WIPER

  WITH 7,000 MILES ON IT, ONLY A FEW MONTHS AFTER PURCHASE, MY WINDSHIELD CRACKED FOR NO APPARENT REASON. I'VE HEARD THIS IS VERY COMMON AND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR IT. THE PATTERN IN WHICH MINE CRACKED IS SIMILAR TO WHAT OTHERS HAVE POSTED IN IMPREZA OWNERS FORUMS WHICH TELLS ME IT'S LIKELY A DEFECT AND NOT A TYPICAL CRACK.

• 07/20/2024· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  Both rear doors will intermittently not open when unlocked from both the inside or the outside. I am unsure if this is electrical or related to the door components itself. This is a hazard because passengers have been locked in the back of the car, and needed to climb out from the front or needed me to open the door from the outside if it will open—which could be a deadly amount of extra time in an emergency situation where passengers need to quickly exit the vehicle. This issue has been going on over a year, but I did not take it in until two months ago because I rarely had back passengers. That has changed, so I took it in. I have brought the car to the dealership three times for this issue, which is as of now still unresolved, with the following results: 1st visit: They told me child lock was on and turned it off. (I do not believe this, as the doors would occasionally open correctly from the inside—so that would mean child lock is also faulty) 2nd visit: They found weak actuators in both doors and replaced them. 3rd visit: Currently still in the shop for other unrelated issues, but they are having a hard time diagnosing the cause since the doors will open for them—but the lady who checked me in experienced the door sticking with me, and she said she could tell something was wrong.

• 07/20/2020· VISIBILITY/WIPER

  APPROXIMATELY A 24 INCH LONG CRACK IN MY FRONT WINDSHIELD

• 07/19/2021· UNKNOWN OR OTHER

  Second windshield cracked within a year, needs to be replaced.

• 07/19/2021· VISIBILITY/WIPER

  When driving on freeways, twice in the last 6 months, the windshield was struck by a small piece of gravel and cracked immediately. The first time there was an impact indent and a 6 inch crack, the second time there was a star shaped indent and an 11 inch crack. The windshield does not seem strong enough to deal with small gravel impacts. In both cases the crack spread overnight as the car heated and cooled. Both times I had the windshield replaced by a USAA-certified glass replacement shop and recalibrated by Subaru.

• 07/19/2021· UNKNOWN OR OTHER

  A pebble hit the windshield while driving on the interstate highway which creating a roughly 12 inch crack starting in the upper passenger-side of the windshield. Within 24 hours, that crack has increased in length, now extending to the middle of the windshield. This has not been assessed by any repair facilities.

• 07/06/2022· VISIBILITY/WIPER

  My car was parked outside on the street and when I went to drive it the next morning the windshield had a foot long crack in it. There is no obvious point of collision--it looks like it just split. I will need to replace the windshield for around $1300 since the crack is so large.

• 06/24/2026· ELECTRICAL SYSTEM,UNKNOWN OR OTHERFire

  The electrical system failed and battery then exploded. The vehicle is behind held at a tow yard and has been inspected by allied insurance CPI of tower federal credit union. It is available to be inspected for the time being but will be scrapped soon. Both my safety and the safety of others was at risk- this occurred in a Wendy’s drive through near other vehicles, a building and of course people there in. There’s video footage of the incident taken by Wendy’s staff. The car stopped running as the fire caught- I ( the driver ) had to push the vehicle physically away from the building and cars and got away only one minute before it entirely exploded. Whether or not the problem has been confirmed or reproduced elsewhere is UNKNOWN. The fire was extinguished by firefighters and police did take a report as well. There was absolutely no warning that there was an issue prior - not even a hazard light- the only thing I noticed was my oil temp had begun to increase.

• 06/21/2024· VISIBILITY/WIPER

  Windshield breaks (cracks) very easily. I have owned/driven cars for 45 years, during the first 41 years I have only had to replace one (1) windshield. Since I have owned this vehicle (Subaru), I am now onto windshield number five (5). Are they making these windows with inferior materials or thinner? I hate to think that an inferior window will not hold up or perform as designed in a major accident, possibly causing greater injury or death.

• 06/17/2020· VISIBILITY/WIPER

  A CRACK APPEARED ON THE WINDSHIELD WHILE IT WAS PARKED SO THERE WAS NO IMPACT ON THE GLASS WHEN IT OCCURRED. *TR

• 06/14/2021· VISIBILITY/WIPER

  I was informed that the windshields in certain models are spontaneously cracking two inches from the bottom of the windshield - a tiny rock caused a 14 inch crack which is unheard of. Clearly, the windshield is terrible and Subaru doesn’t want to take responsibility for their faulty windshields. When I check Google, I am not the only one.

• 06/11/2022· UNKNOWN OR OTHER,VISIBILITY/WIPER

  I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.

• 06/08/2021· VISIBILITY/WIPER

  Spontaneous windshield large crack while parked at worksite parking place on 06/07/2021. My safety was put at risk because I had to drive back home not knowing if the windshield would explode. I called the dealer (Herb Gordon Subaru in Silver Spring Maryland)right away (around 5:30 pm) and they gave me an appointment for repair with an $800 estimate. They did not inform me of Subaru issued with windshields. This is a recently purchased pre-owned Certified vehicle on 3/22/2020. Called the insurance company and advised me to go in person talk to the dealership which I will today 6/8/2021. No warnings nor I noticed any thing hitting the windshield.

• 06/02/2021· UNKNOWN OR OTHER

  A crack in my windshield appeared, seemingly over night, and is rapidly growing at an alarming rate. Because of the crack if I do not get this replaced soon my vision will be impeded. This is a problem the affects 2020 Subaru Imprezas and is a current class action law suit. It has not yet been inspected. And there were no prior warnings.

• 05/31/2022· VISIBILITY/WIPER

  A large Crack appeared and the bottom middle of the windshield and cracked upwards to the lower middle windshield and cracked both to the left and right side.

• 05/29/2025· ENGINE

  White smoke mechanic claims oil mixed with the antifreeze. And stated that the engine needed to be replaced.

• 05/16/2022· VISIBILITY/WIPER

  I was driving at approximately 5 mph, on a road with several steep speed bumps, with no cars around and no overhanging trees, and suddenly a 24-inch hairline crack popped across the driver's side of my windshield. There's no evidence of any impact at all on the windshield--the crack is entirely in between the laminate. Entire windshield now needs to be replaced and I assume the EyeSight recalibrated.

• 05/15/2022· VISIBILITY/WIPER

  Vehicle was parked in sunlight for approximately 4 hours on a private driveway. Came back and there was a 12+ inch crack in the windshield. No evidence of rock chips. Glass will not be able to be inspected because it needed to be replaced.