Safety ratings
2020 Ram ProMaster City VAN FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (2)
- EXTERIOR LIGHTING:TURN SIGNALCampaign 21V728000 · 21/09/2021
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULECampaign 21V147000 · 09/03/2021
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Fix: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Owner complaints
Most-reported areas
- STRUCTURE1
Read individual complaints (1 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 06/15/2022· STRUCTURE
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 10,000.