2020 Nissan Sentra

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2025· BACK OVER PREVENTION

  The contact owns a 2020 Nissan Sentra. The contact stated that while in reverse(R), the rearview camera image failed to display. No warning lights illuminated. The vehicle was taken to a local dealer, where it was repaired under warranty; however, the failure reoccurred. The same local dealer was contacted, but the vehicle was not repaired because there was no recall associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 32,440.

• 12/29/2022· ELECTRICAL SYSTEM

  The back door lock actuators does not lock automatic or not work at all with fob you have to manual lock the door from the inside button it does not lock when the car reach a certain speed my child open the door going down road and i just happen to see it when he did these need to be looked at before someone child gets hurt the doors does not work at all remotely or when it going certain speed

• 12/23/2022· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  At 5:44 on Hwy 50/Elizabeth Ave in Pueblo, CO. The automatic emergency braking system locked up with no reason for it to do so. Thankfully we were not rear ended. I have documented via photograph of this system error alert coming on several times a week while driving this vehicle. It has been to the dealership now twice for this issue and will be making yet another appt to get the car back in again.

• 12/16/2024· STEERING

  The contact owns a 2020 Nissan Sentra. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated when the vehicle was driven over a pothole and the steering wheel shook erratically. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was advised to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired by the independent mechanic. In addition, the contact stated that upon an inconclusive diagnostic test, all four tires were replaced and balanced, and the tie rod was replaced however, the failure reoccurred. The manufacturer was not made aware of the failure. The contact referenced Voluntary recall PM985; however, the vehicle was not included in the recall. The failure mileage was 50,000.

• 12/13/2020· FORWARD COLLISION AVOIDANCE

  BOUGHT THIS VEHICLE ON 12/8/20; THE NEXT DAY, THE AEB LIGHT FOR PEDESTRIAN KEPT FLASHING IN THE MORNING. EVENTUALLY WENT OFF. HAPPENED EVERY DAY THEREAFTER - DESPITE VARYING WEATHER CONDITIONS; BROUGHT BACK TO DEALER ON 12/12 TO SERVICE DEPARTMENT AND WAS TOLD IT WAS A FAULTY SENSOR, THAT IT DID NOT RECOGNIZE MY VEHICLE WAS NO LONGER IN PARK. REQUESTED TO SWAP WITH NEW VEHICLE - WHICH I DID. SAME THING HAPPENED ON NEW ONE!!!

• 12/13/2020· FORWARD COLLISION AVOIDANCE

  AFTER RETURNING ON 12/12/20 A SENTRA PURCHASED ON 12/8/20 - I SWAPPED OUT WITH ANOTHER SENTRA. REASON FOR RETURN - AEB PEDESTRIAN LIGHT KEPT GOING ON EVERY MORNING DESPITE VARYING WEATHER CONDITIONS (WARM VS. COLD). RECEIVED THIS CAR (GUN METALLIC COLOR) AND ON 12/13/20 - SAME THING HAPPENED! WILL BE CONTACTING THE SERVICE DEPARTMENT TOMORROW TO REQUEST A REPLACEMENT SENSOR. COULD IT BE A FAULTY BATCH OF CARS AT THIS DEALERSHIP?

• 12/10/2025· STEERING

  The contact owns a 2020 Nissan Sentra. The contact received notifications of NHTSA Campaign Numbers: 23V581000 (Steering) and 21V461000 (Steering). The contact stated that while in reverse(R) and turning the steering wheel, the contact observed a clicking sound coming from under the front of the vehicle. The contact stated there was no warning light or messages displayed. The vehicle was taken to a dealer where the contact was informed that the tie rods needed to be replaced. The contact was unsure if the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,900.

• 12/07/2023· UNKNOWN OR OTHER

  Drivers side door will not open at all on cold mornings. All other doors work properly. Locking mechanism won’t unlock door, manually or with key fob. Classic Nissan of Sanford and Nissan Corporate were made aware and state there is nothing they can or will do. They were informed around 15k miles and said “wait for it to warm up.” But if I have my emergency I literally cannot get out of the car unless I crawl over the center console, which is really hard to do as I have a disability!!! If I were to be in an emergency I would not be able to get out of the car easily and would probably die. I cannot get into the car in the colder mornings but only that door, so it’s not a lock or motor issue.

• 12/07/2021· WHEELS

  On July 16 2021, I took my car to the dealer for an oil change and for a recall on a bent tie rod. They told me my tie rod was fine and did nothing. On November 15, I took my car back because my wheel was vibrating. They said my hub bearing assembly is loose so, they will order the part which takes 3 days to come in and advised me "not to drive on highways". Now 4 weeks later, they told me that's not the problem and its my tie rod. I asked how this was misdiagnosed? They said the person who looked at it didn't know what they were doing. This put my children and I at risk!

• 12/06/2021· FORWARD COLLISION AVOIDANCE

  A few times, my car has sensed that there's a car in front of me and suddenly breaked. I find this completely bizarre as there have been no cars in front of me. I took the car to the dealership to see if there was any electrical malfunction. But the dealership did not find anything. However, the issue still appears from time to time. I am concerned because if my car were to suddenly stop again, and there is a car behind me, a car could easily hit me. Aside from this, I have had some issues with the moonroof not closing, and the backup camera freezing too. Both of those issues were solved at the dealership though.

• 12/04/2023· UNKNOWN OR OTHER

  Backup camera failed. The camera went blank and I was unable to view behind me which could lead to potential injuring of myself or others. Dealer inspected and did not fix.

• 12/03/2022· SERVICE BRAKES,FORWARD COLLISION AVOIDANCECrash

  My daughter was driving her 2020 Nissan Sentra the other day and was trying to avoid hitting a dog that ran in front of her car she crashed into a park car. Our Nissan Sentra anti brakes did not stop the car nor make a noise before hitting that parked car. No warning from our car to prevent this head on collision. There is so much damage that our insurance has deemed it a total loss. By the grace of God daughter is physically fine but mentally she is not!! As a parent I felt comfortable with my daughter driving this car at first. I have witness the anti brakes work on our 2020 Nissan Sentra before, when we would get near an object the car would automatically stop! We are now out of a car and I'm still going to owe a balance to my finance company once the insurance pay whatever they're going to pay. This is so unfair and heartbreaking that this important feature on this car failed my daughter when she needed it the most. WHY????????

• 11/26/2024· UNKNOWN OR OTHER

  Rear door no longer wants to lock automatically

• 11/23/2021· SUSPENSION,ELECTRICAL SYSTEM,BACK OVER PREVENTION

  Vehicle first developed a issue the following day I got it. The first issue was "Engine Malfunction, Power Reduced, Service Now". So I took it to the service center at Mossy Nissan in El Cajon, CA where they service the vehicle, but I continued to get that error on numerous occasions. Another issue, the instrument cluster and infotainment system would randomly restart while driving that has happened numerous times as well. Another issue, the panorama vehicle camera system would crash and not function any more, that occured numerous times. Another issue, while driving the vehicle I noticed the lane keep assist stopped functioning on numerous occasions. Another issue, while deriving the vehicle I felt the car would sway to certain side, I don't remember what side though. All of these issues have been addressed at the service center, but some of them still continued. So I filled a complaint with Nissan Motors and they were initially gonna repurchase the vehicle back as a lemon. But they backed out of the deal. Since I feel the car is unsafe to drive due to electrical issues, the car has been sitting at the Nissan service center since April 2021. They also refuse to address the recent recall associated with the vehicle.

• 11/20/2025· BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

  While in reverse, my backup camera does not engage, instead it will display a blue scree or altered fuzzy incomplete image of what's behind me. While parking, parking collision warning will go off displaying a warning and sound with multiple beeps while my automatic emergency braking system will engage my brakes while reversing unexpectedly without obstacles in the way. This causes whiplash, panic, to the driver and sudden stops causing a hazard to other drivers while wearing out my braking system I've had to replace brake pads and roaders due to warping more frequently than normal function. While driving the forward collision warning will display a malfunction warning on my dash and sometimes engages my brakes unexpectedly with no object in front of me. This has led to sudden stops in the middle of the road causing other cars to slam their brakes so they don't rear-end me. I have reported this to a local mechanic while we replaced my shocks, he stated there was wires loose and he secured them causing my backup camera to work for a short time after. It soon went back to being a blue screen or having an altered fuzzy image when reversing. These has been a reoccurring issue but I am in Germany so I have yet to find a dealership willing to inspect the vehicle. I believe the first issues started in March 2024 after I purchased the car from a friend.

• 11/18/2024· STEERING,SUSPENSION,POWER TRAIN

  I have been having several issues with this vehicle since I bought it. I’ve had the vehicle break down on me about 3 times and need repairs or adjustments to previous repairs. The main issue right now is that the car has been in the shop for about 50 days or so for repairs on the suspension or tie rods, inner/outer. I’ve had the same issue with vibrations and shaking coming from the front end when going about 60MPH. This has been going on for about 4-5 months now since I bought the car back in June. The car has been repaired about 6 times already and still no resolution to the problem. The technician at the dealership said there isn’t anything else they can do as all the work they’ve done has been by the manufacturer’s recommendation and book. My other main concern is the car tends to pull or JOLT when driving sometimes. The car has also been needing an alignment every so often. I’m not sure if it’s because the rack and pinion is broken or needs to be replaced. The boots around them keep tearing or coming off. This is my 2nd time hearing a technician tell me about them.The motor has been replaced already at 32K miles, 2 weeks before I bought it. Lately the car also been tugging and or shifting hard. My other issue is the back up camera and the windows, along with the outside button not working to keyless entry feature. I’ve been having several issues with the back up camera lately. It’s always DULL and DIM when switching from P to R, the screen turns dark and black. The other side issues are the Button for the Windows not rolling up or down. They seem to be getting stuck. This makes it hard sometimes as my kids don’t like the A/C on as much. It gives them horse cough. When it’s hot the car has no circulation or ventilation besides turning the A/C or FAN on.

• 11/17/2022· STRUCTURE

  1) The front passenger door will not open. This is a recurring problem and I have experienced it four times already. 2) CVT Malfunction warning is persistent. CVT resets when the engine is turned off and comes back on after about 10 to 15 minutes after the engine is started again, which creates a problem when you come to a complete stop. The transmission does not immediately get in gear and there is a very slow start-up in moving forward. The "ECO" engaged by itself and this problem started when I disengaged the "ECO" when I was headed up a hill. The problem with the "ECO" is intermittent. I took the car to a private mechanic and they did not have enough information from Nissan to correct this problem. I contacted Kimmel- Silverman, Lemon Law Attorney, and was told that Nissan was aware of the problem and has not issued a recall, as of this moment.

• 11/17/2021· FORWARD COLLISION AVOIDANCE

  The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the Forward Collision-Avoidance Automatic Emergency Braking inadvertently activated. The Automatic Emergency Braking warning light was illuminated. The failure occurred on five separate occasions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact left a voicemail for the dealer informing them of the failure but had not received a callback. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

• 11/12/2024· UNKNOWN OR OTHER

  every since i got this $22,000 car, my backup camera has not worked. when i back up, the screen turns blue. first time i went to the nissan dealership they said there was a recall on the camera but because the one time it works, its at the dealership so they didn’t fix it. i bring it back a few months later to get the suspension recalled fix and tell them my back up camera doesn’t work. i have photo evidence showing everytime it doesn’t work and now they said there’s no recall it’ll cost $300 to replace. i’ve had this car for 3 months. i wouldn’t recommend anyone buy a car from nissan.

• 11/01/2023· STEERING

  The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/31/2023· STEERING,FORWARD COLLISION AVOIDANCE

  Im filing a complaint iv had more recalls on this car then i ever did on any other brand this is the second recall i had for the tire rod which was already replaced with a new version of the original tire rod then they tell me oh u need a new back up camera and front lights that had recalls as well i do not feel safe driving my car and they sai d there is nothing they can do im furious. When i drive my car the wheel is constantly shaking and thats what the notice said to be weary of. As for the emergency breaking its been happening to often when im going down a road the emergency signal goes off and the breaks engage on my car when there is no other veichles around this should deffinatly be looked into

• 10/31/2023· STEERING,UNKNOWN OR OTHERCrash

  Car was in a hit and run accident on June 29, 2023 where another car slid up the whole passenger side of the car damaging the front side so car could not be driven. Car was repaired, given back but not performing correctly. Car was taken back and told unsafe to drive. They did more repairs on the car, gave it back and car still not performing correctly. Car taken back for a second time, deemed unsafe, repaired, and given back. Car still didn't seem to be right. On October 21, 2023 daughter was on the way to Nissan to check out a recall on tie rods because we just got a letter in the mail about them. The car started to vibrate. My daughter tried to pull off the road but the steering would not allow her to control the car. The car ended up in the middle median. She was cut out of the car and has hand injuries. Allstate is working on new claim. Car is total loss. Claim # [XXX] Claim agent :Nina Fandaco INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/29/2024· UNKNOWN OR OTHER

  Issues with the door.. My key can’t open the driver door with the unlock button.. Also back door has same issue .. Had it fixed on passenger door when I have warranty but issue keeps happening ..

• 10/28/2021· WHEELS,UNKNOWN OR OTHER,ENGINECrash

  I had brought my car up to the dealership for an oil change, and they said there was a recall on the tie rods. They said they checked them out, but never gave me paperwork for it. And I’ve looked it up and it said no recall have been serviced on. A week or two later me and another passenger got in my car and put it in reverse, and heard a small pop as I turned the wheel I didn’t think anything of it at first. Then we started heading down the road we got to a stop light and my car was stalling the transmission didn’t sound right for a little while. And then we where going about 35 mph and started slowing down to about 10-15 mph to make a turn, as I started turning the wheel we heard a loud pop. All of a sudden I had lost control of the car, the right front side tire had broke off and barely holding only by the wires and piece of metal. Then we hit the curb almost hitting another car and smoke started coming out of the A/C vents. And also no warning for anything ever came up. the problem has not been reproduced or confirmed by a dealer or independent service center. The dealership has inspected it.

• 10/28/2021· UNKNOWN OR OTHER,BACK OVER PREVENTION

  Back-up camera display intermittently displays "blue screen" when car in reverse (has been on-going issue since taking delivery of car 3-2020 and, as a result of current pandemic, do not drive as much as I might otherwise have driven - 9,500 miles on car a this point). Have taken to dealership several times for them to diagnose and fix problem - no success. One visit to dealer they witnessed failure and supposedly documented in their tracking system. As mentioned, this is intermittent problem which makes it all the more aggravating as does not fail all the time. Yes, vehicle is available for inspection, if needed. Currently trying to find convenient time to take car back to shop for additional review as requested by Nissan regional team. Thanks,

• 10/25/2023· STEERING

  The contact owns a 2020 Nissan Sentra. The contact stated while driving 60 MPH and attempting to accelerate above 65 MPH, the vehicle began to vibrate violently, prompting the contact to decelerate. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the passenger’s side tie rod. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V581000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.

• 10/25/2023· ELECTRICAL SYSTEM

  I am writing to bring to your attention a critical issue regarding the recent malfunction of the actuator system in my 2020 Nissan Sentra. As a concerned consumer, I am compelled to report the circumstances that have led to significant safety concerns and financial burden. The details of this case are as follows: Vehicle Information: 2020 Nissan Sentra with approximately 43,000 miles. Initial Observation: It was discovered post-warranty that the car's locking mechanism was not functioning correctly. While I had assumed that the vehicle was locking upon using the key fob, it was only recently brought to my attention that this was not the case. Diagnostic Evaluation: Upon consulting a Nissan dealership, it was determined that the Actuator of the driver's door was defective and required immediate replacement. I consented to the suggested repair, which incurred an unexpected cost of $750. Unforeseen Complications: Following the initial repair, I was informed that the remaining actuators would also require replacement, posing an exorbitant additional financial burden. This development led to a grave concern as the sudden failure of all four actuators within a short span indicates a potential systemic issue rather than an isolated incident. Communication with Nissan: A formal request was made to Nissan for a thorough review of my case, under the reference number #49629281. However, despite the seriousness of the matter, I have yet to receive any substantial response or acknowledgement from Nissan, even after a waiting period of nearly two months. Considering the potential safety hazards and the unjustifiable financial strain imposed on me as a consumer, it is imperative that this matter is investigated further. The concurrent failure of all four actuators in a relatively new vehicle strongly suggests the possibility of an underlying electrical fault or a systemic defect in the manufacturing process.

• 10/25/2020· UNKNOWN OR OTHER

  THE BACK UP CAMERA FAILS TO DISPLAY. THE CAMERA GOES OUT FOR DAYS AT A TIME. WHEN IT COMES BACK ON IT WORKS FOR A WHILE THEN FAILS AGAIN

• 10/24/2025· FORWARD COLLISION AVOIDANCE

  My ABS has messed up multiple times often after traction control is lost I have been lucky enough to not be injured YET this is my daily driver and im self employed and am currently paying almost 1k a month for this car so im forced to drive it even with the car randomly slamming my breaks I took it to the dealership I bought it from after the first incident and they denied knowing anything Im terrified to drive my car if anyone is taling me and im stuck behind a slow driver im at risk of a pile up Every time it rains or snows or is foggy my traction control flashes that its not working Every time the abs has messed up the traction has flashed it wasnt working before Im at a loss on what to do ive reached out to everyone but I guess I just have to drive it until it kills me The dealership and I are not on good terms They lied to me about a previous recalled part breaking being my fault and had me pay out of pocket to fix it there Then They failed to provide the receipts and requested i go to the dealership 2 hours away instead of theirs thats 30 minutes away No one has inspected it for this because they (my dealership) denied knowing it was an issues but I read articles online stating otherwise This has happened multiple times now that I know its going to continue im genuinely scared for my life and am reaching out for this to be looked into and recalled I dont know the dates it happened but if youd take my car to looking to the codes and the system report or whatever you'd see everything yourself and im more than willing to give it to whoever would be capable

• 10/24/2025· UNKNOWN OR OTHER

  Unknown

• 10/23/2024· STEERING

  The contact owns a 2020 Nissan Sentra. The contact stated while driving at undisclosed speeds, the steering wheel had an excessive amount of play. While driving over a pothole, the vehicle shook abnormally. While reversing, there was an abnormal thumping sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle should not be driven. The mechanic determined that the steering rack was badly worn, and the tie rod needed to be replaced. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Number 23V581000 (Steering). The dealer diagnosed the vehicle and determined that the steering rack and tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim. The failure mileage was approximately 32,000.

• 10/20/2023· STEERING

  The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, there was an abnormal clunking sound coming from the front passenger’s side of the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was play inside the steering column. The dealer performed a complementary alignment check. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,037. VIN tool confirms parts not available.

• 10/20/2020· UNKNOWN OR OTHER

  BACK CAMERA AND FRONT ONE DOES NOT WORK, IN AUGUST WHEN THE WEATHER WENT TO 122 DEGREES CAMARA WENT BLUE, THE I WENT TOOK IT ON THE SECOND WEE OF 10/16/2020. TORRE NISSAN KEPT THE CAR FOR 5 DAYS AND THEN GAVE IT BACK TO ME SAYING THE ENGEENIERS HAVE FOUND NO SOLUTION FOR THE CAR PART. THE BACK CAMERA SOMETIMES WORKS BUT SOMETIMES IT DOES NOT. BUT I CAN NOT SEE THE FRONT OF THE BACK CARS. I CAN CRASH AGAINST THEM.

• 10/20/2020· SERVICE BRAKES

  WE HAVE OWNED THE CAR FOR ABOUT 7 WEEKS, ON TWO SEPARATE OCCASIONS THE AUTOMATIC FRONT COLLISION BRAKING SYSTEM HAS ACTIVATED ALTHOUGH THERE WERE NO OBSTACLES IN THE ROADWAY AT THE TIME. ON BOTH OCCASIONS I WAS TRAVELLING AT LESS THAN 25 MPH GOING UP HILL.

• 10/19/2023· STEERING

  The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 45 MPH, there was a vibration in the steering wheel. The contact stated that while following the roadway in a left or right turn, the front tires started to vibrate, which made steering and controlling the vehicle very difficult. The contact stated no warning lights were illuminated. The contact drove the vehicle to an independent mechanic who diagnosed and determined that the vehicle front tie rods needed to be replaced. The mechanic advised the contact that there was a recall for the failure. The contact then remembered receiving notification of NHTSA Campaign Number: 23V581000 (Steering). The failure mileage was approximately 89,000. VIN tool confirms parts not available.

• 10/17/2021· UNKNOWN OR OTHER

  When accelerating, the entire vehicle jerks vigorously. Causing the vehicle to temporarily stall. After few seconds it gains control. Big orange error message displays. Saying vehicle malfunction with 6 different error messages.

• 10/16/2024· VISIBILITY/WIPER

  [XXX] 06/29 637 1). A feature of the Auto Intelligent Headlight feature is not working on 2020 Sentras, all trims. During the daytime (rain or snow) when the windshield wipers are turned on and swish back and forth 4 times, it’s supposed to automatically turn on headlights (which also turns on tail lights so you’re not rear ended). 2). Additionally, when the headlights are in “Headlight” mode (not automatic mode), the owners manual states when the engine is turned off and the door is opened you will get both an alarm chime and a visual warning on the drivers display that lights are on and to turn them off. Just like any normal car going back for 20 years. Well it doesn’t work in 2020 Sentra. Only way I can get feature to chime or show the display warning is to toggle the headlight control switch to “Parking Lights” and back to “Headlights”!. Of course, if I can remember to do that I could remember to turn off the headlights! Auto Intelligent Headlights is explained on the Nissan website, and the 2020 Sentra Brochure States it as a standard feature on all trims. I also have a personal letter from Nissan stating 2020 Sentras have all of this feature. [XXX] Intelligent Auto Headlights | Innovation | Nissan’s Intelligent Auto Headlights: Nissan’s various technologies, including electrification, autonomous drive, connected car & service, mobility service, and energy management, are introduced. [XXX] [XXX] It doesn’t work. I contacted Nissan Consumer Affairs, after 2 months and being handed off to 2 customer service reps they finally sent a Corp DTS Rep to look at car. After 4 hrs examining it, he contacted the internal only “Nissan Tech Talk”, only for Nissan mechanics and you must have a dealer code to access, not for the public. Turns out, they knew that due to a new wiring system in the 2020 Sentra’s those features and a fog light auto feature don’t work! Apparently it’s a defect, I was never notified they INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 10/13/2023· STEERING

  The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the steering wheel was turned, and the vehicle made an abnormal sound. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

• 10/12/2023· STEERING

  The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his son was driving at an undisclosed speed, the contact stated his son slowed down the vehicle to make a turn. The contact's son stated he heard a loud noise and the tire pressure warning light illuminated. The contact stated his son parked the vehicle and the contact's son noticed that the front passenger side tire was flat. The contact's son replaced the flat tire with the spare tire. The contact's son drove the vehicle to a local tire shop and purchased a replacement tire. The contact stated that three days later, while the contact's son was driving, the tie rod fractured. The vehicle was taken to the dealer. The vehicle was diagnosed with a fractured tie rod. The tie rod needs replaced. The dealer confirmed that parts were not yet available. The dealer informed the contact that the recall repair did not apply because the driver had to come in contact with a pothole or a curb to cause the damage. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,500. VIN Tool Confirms Parts Not Available

• 10/10/2023· STEERING

  My car was taken to Nissan dealership three times and I was told it was safe to drive as they felt it was the recall for tie rod ends that have not been released for replacement at this time. I continued to have issues but was waiting to have tie rod ends replaced. I was turning into my driveway at a low rate of speed when I felt and heard a pop in my front end. After the pop I could move my steering wheel to either side approximately three inches and hear and feel the front end pop. The car is presently at Gateway Nissan in Greeneville TN. I am getting a run around from Nissan at this time as to wether they will pay for the car to be fixed or not. Gateway Nissan has inspected the car and diagnosed the failure of the steering rack. The attached video shows the third time the vibration occurred and the sound is the vibration which did not stop until the car stopped. I was sent out being told it was perfectly safe to drive. This occurred on Sept, 13, 2023 while car was still under warranty. Their phone number is 423-639-5151

• 10/03/2023· ELECTRICAL SYSTEM

  The door locks simultaneously stopped working on the vehicle at the same time. The key fob chimes and the lights flash on the car but nothing happens with the door locks. The fuses all check out and you hear a sound when pushing the lock and unlock button but nothing happens. Faulty actuators seem to be a recurring problem with Nissan that I am hearing from other Sentra owners. This definitely presents a safety hazard because I have to manually lock all doors when I get out of the car. Also, in the event of an emergency I can not enter the car unless I undo the key fob and use the key to unlock it manually. I would hate for something to happen to me or my family while waiting to get in the car with how high crime has gotten with car thefts, car vandalism, and carjackings. Something needs to be done to remedy this problem for all Nissan owners to ensure our safety.

• 10/02/2025· STEERING,BACK OVER PREVENTION

  The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (STEERING). The vehicle was taken to the dealer for the recall repair. As per the dealer, the recall repair was completed. The contact never received a receipt or any documentation regarding the recall repair and doubted that the recall repair was performed. The contact stated that on a separate occasion, the rearview camera displayed a blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed driving visibility, preventing the safe operation of the vehicle. The contact was unsure if a recall notification had been received regarding the back over prevention system. The dealer requested payment, and the contact refused because the vehicle was under recall. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

• 09/30/2021· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  I was driving the 60mph speed limit on the highway. The car automatically braked and said an object was on the road. The cruise control was not available due to the error message that popped up. My safety and the safety of my 3 children were at risk because if there were a car behind me, they would have rear ended me, especially going for 60mph to a sudden jerking stop such as that. I was told that some nissan's distance sensors are malfunctioning this way, but my car is not added to the recall, so I will have to save up to get it corrected. I bought this car brand new last year.

• 09/29/2022· FORWARD COLLISION AVOIDANCE

  The automatic emergency braking light would continue to flash on and off, signaling it wasn't working correctly. I took it into the dealership to be repaired and two days after receiving my car back the light came back on. I have done research and have concluded that this is an ongoing and common issue throughout particular Nissan models.

• 09/28/2023· SUSPENSION,POWER TRAIN,WHEELS

  Catastrophic failure today. Car was towed with special tow truck to dealer after hours. Will know more tomorrow. While driving Passenger right front tire: upper tie rod broke, lower control arm broke, trans-axel broke, smoke came out of hood. Right before this happened the car experienced a shimmy in the steering wheel and to keep car driving straight I had hold steering wheel at angle to the right (40mph). Next the anti-lock brakes engaged then disengaged. Four or so miles later I got a dashboard warning that had “malfunction” on almost every system (all amber lights). I pulled over at gas station immediately called dealer and was advised to bring in it ASAP. I put the car in reverse attempted to back out of parking spot, got 4 feet out and a horrible clanking/popping noise happened maybe 3 times and smoke came from engine compartment. I tried to put car back in gear to pull back into parking spot - but car would not move forward or backward. Got out and visual inspection showed front right tire had torn away from car and was hanging and car body was sitting imbedded into tire causing a dent in the panel. First tow truck driver said damage was so bad, they had to call a different kind of tow truck. Car then towed to dealer tonight after hours. Don’t know full extent of damage yet, tow truck driver thought transmission damaged when axel pulled away. What happened preceding this: I had just got off I-95 after a 7 hour drive from Myrtle Beach. Was 2-3 miles off freeway when this happed. Had it happed just a few minutes earlier, it would have happened on freeway at 70mph. There would likely have been multiple fatalities. Dealer replaced both left and right trans axels within last 2 months a week apart (car was making clunking sound). Tie rods inspected (told they were fine). Ten days ago clunking again (sounded like it was coming from engine compartment near center console.) took back to dealer they inspected it, changed oil and could not duplicate noise

• 09/28/2021· FORWARD COLLISION AVOIDANCE

  The emergency braking system has gone off on this car 4 times. After the first two we took the car into the dealership and they said that they could not find any problems with it. Yesterday we had two more incidents. I am taking the vehicle in tomorrow. I have asked that they replace the sensors but was told that it is up to Nissan. This is a very dangerous thing especially if you are on the freeway and the brakes go on. On incident 2 I was travelling 45-50 mph. Here is information on incidents 3 and 4 This is the 3rd and 4th incident we have had with the NEB going off while driving our 2020 Nissan Sentra. Documentation on the first two incidents have already been provided to Future Nissan of Folsom. The latest incidents occurred on Sept 27 2021 at approximately 7 pm. Mileage on the vehicle was 2795 at the time of incident 3. Location was zip code 95608- Carmichael CA On both occasions the vehicle was traveling west bound with no traffic in either direction and course driven had no direct sunlight hitting the vehicle. My wife had driven the vehicle approximately 17 miles when the third activation occurred. The maximum speed she had driven the vehicle was 46 mph during the course of the trip. She was on California Ave. and turned right onto Van Alstine. Her speed was between 20 – 25 mph when she encountered a 15mph speed bump. She lowered her speed to 15 mph and just after she crossed the speed bump the NEB went off. I was not jarring but slowed the vehicle down. Approximately 100 feet further a red light went off on the right hand side of the dashboard and there was a beeping but the car did not slow down again. She then stopped at the light on the intersection of Van Alsine and Fair Oaks Blvd. She proceeded west onto El Camino Ave for about 200 yds and reached a speed of approximately 30-35 mph. (Speed limit is 40 mph) when the emergency braking system again went off. She does not recall any light going on.

• 09/28/2020· ELECTRICAL SYSTEM,SERVICE BRAKES

  SYSTEM MALFUNCTION DETECTION ACTIVATED WHILE DRIVING. ICON ADVISING AEB BRAKE FAILURE DETECTED LIGHT ENGAGED AND STAYS ON.

• 09/26/2025· UNKNOWN OR OTHER

  DOOR ACTUATORS ARE NOT WORKING NOT LETTING ME LOCK OR OPEN THE DOORS ON MY FRONT PASSNEGER AND BACK DRIVER SIDE

• 09/26/2022· FORWARD COLLISION AVOIDANCE

  The contact owns a 2020 Nissan Sentra. The contact stated while driving at various speeds, the vehicle independently stopped without warning. The contact stated that an audible warning beep was coming from the vehicle during the failure. The contact had taken the vehicle to the dealer on multiple occasions; however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 19,000. The VIN was not available.

• 09/26/2022· UNKNOWN OR OTHER

  As we were driving on the highway we noticed a sound in the engine very rubbery. The car started to jerk and we were able to move the car to the side of the road. We were not able to easily drive the car anymore and had to get it towed. The engine and brake light turned on at the same time. Once you took it to the dealership they said that the bolt on the alternator pulley was loose and that's why our belt came off. They said they have never experienced this before and if this is a common problem in these cars that has not been reported properly we would like to report it now.