Overall rating (best variant)
Safety ratings
2020 Hyundai Kona SUV AWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
2020 Hyundai Kona SUV FWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (2)
- ENGINECampaign 21V301000 · 28/04/2021
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Fix: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.
- EQUIPMENT:OTHER:LABELSCampaign 20V022000 · 17/01/2020
Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."
Risk: An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.
Fix: Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.
Owner complaints
Most-reported areas
- ENGINE99
- POWER TRAIN18
- UNKNOWN OR OTHER17
- ELECTRICAL SYSTEM11
- VEHICLE SPEED CONTROL7
- STEERING7
- FORWARD COLLISION AVOIDANCE7
- ENGINE AND ENGINE COOLING4
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2021· ENGINE
Leased 5/24/2020. Poor mileage . Told had to break in. On 3/24, 3/29 and 3/30, 2020, car stalled out in traffic. Called for service and given date 3 weeks later. Called Another dealer and got appt. for next day.Spoke to Hyundai Ca. (Sonia) and got case number(1811 5897). On 4/2/2020Blue Link advised to take to dealership, that there was a problem with Engine Control System.The service report was written up that customer states check engine light on.We told them that the car stalled in traffic(very dangerous), but they wouldn’t write that up. They state that they repaired the car and no code was found. An recall was mailed to house. Made appt for 11/15/2020. Had engine rings recall, they said they did an Atkinson Engine Insp.On 12/6/2020 we received from Blue Link a notice for a possible condition with Engine Control System. At the same time notice appeared car stalled, again in traffic.Called Hyundai Ca. Talked to a Jordan who started another case number, 1905 7159 and he contacted Centereach Hyundai and we had an appt for 12/8/2020. They had to keep the car which meant we were without a car. On 12/16/2020 Centereach gave us a loaner which we were very appreciative of. The car was finally repaired and given back to us on 12/31/2020. Engine was replaced or rebuilt. We had car in for recall on 11/15/2020 and nothing showed up on Engine. Yet on 12/08/2020 they say the engine noise was caused by faulty bearing and piston slap, did a test and found a passing result. They continued to diagnosis and found scoring on all cylinder walls an indication of piston slap to be confirmed, submitted all proper paper work, photos and video evidence to Hyundai for engine approval. After reading in the newspaper about troubles with Hyundai I felt I should write as we could have numerous times accidents with the stalling of car. Hyundai did not acknowledge and repair car right the first time. It was a dangerous situation.
- 12/14/2024· ENGINE
Check engine light came on and car lost power while driving.
- 12/14/2021· ENGINE
...three times in one week (twice with me, and once with my wife), while driving in traffic the engine shut down completely, and we had to coast off the road to restart the engine...could easily have been deadly...I have tried to contact my dealer, but continually on hold...have left message for call back...afraid to drive car...
- 12/13/2023· POWER TRAIN
Letter below was sent to Hyundai corporate 7 Feb 22. They replied I should work with my Dealership to resolve the issue. Dealership cannot duplicate the fault. Vehicle has 7 speed DCT and currently has about 40k miles. "SUBJECT: 2020 Hyundai Kona DCT disengages and/or makes loud banging noise upon normal acceleration from standing stop. Occurrence is random but more prevalent in warm weather. ISSUE: While our Kona has been a mostly faithful servant over the last 17 months, including a trip from Florida to Oregon and back, it still, at random times, will violently disengage the 1st gear clutch, sometimes with a very loud 'bang.' Local Dealership mechanics cannot duplicate the fault, so what can be done? OPINION: For my wife in particular, this is a Safety Issue. When you step on the gas and the car begins moving forward but then BANG! and it coasts, bad things can happen. Like when you are trying to move out into fast moving traffic? The last time our Kona did this to me a couple weeks ago, the ‘BANG’ shook the car as violently as a collision, and I reflexively looked in the rearview mirror expecting to see an oil slick behind me. But nothing further happened and the car drove normally afterwards. Very disconcerting. NOTES: Don't get me wrong here. We like Hyundai vehicles and have owned two Sonatas, one Elantra, one Sante Fe and now, a Kona over the last 10 years. I love the' zip' from the Kona turbocharged 1.6ltr ‘mouse motor,’ the mileage is very good, and fit and finish are excellent. This is our vehicle of choice for all local trips and some longer ones." Help! Are there other owners in the same boat as I am? Is a recall pending?
- 12/13/2022· POWER TRAIN,EXTERIOR LIGHTING,ENGINE
For the last 2 weeks I’ve been hearing weird engine noises. Like metal pieces being grinded. The car has issues accelerating. Will not change gears properly causing the car to redline on the tachometer. Just today I hear noises a lot more frequently and as I’m driving and coming to a slow turn the car stalled out on me. I quickly put the car in park and started the car and it started back up. But now I feel a loss in power In the car. The car stalled on me more than six times. Every time I came to a complete stop the car would stall. So every stop sign and red light the car was stalling. The car is still under warranty but I do hope this can be resolved. I know it’s the engine that’s definitely having internal mechanical issues and transmission as well. Also the 2 lower headlights are also out as well. This is with the car having 34705 miles only. Wast expecting to have this many issues. I have a video of the car stalling out as well and another showing a rough idle on the car.
- 12/11/2020· AIR BAGSCrash
TL* THE CONTACT'S CLIENT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED THAT THE CLIENT WAS GONG THROUGH AN INTERSECTION AND ANOTHER DRIVER RAN A RED LIGHT AND BROADSIDED THE CONTACT'S VEHICLE. BOTH THE CLIENT AND HER PASSENGER WERE INJURED AND HAD TO BE TRANSPORTED TO THE HOSPITAL. THE DRIVER HAD NECK AND BACK PAINS AND HER RIGHT HAND HAD A BUMP. THE PASSENGER HAD HEAD AND NECK INJURIES AND HAD A BRAIN BLEED ISSUE AND HIP INJURIES. THE PASSENGER ALSO HAD A KNOT ON THE SIDE OF HER HEAD. THE OTHER DRIVER HAD A SMALL CUT ON HIS ARM AND DID NOT HAVE TO BE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE PASSENGER AIR BAG DID NOT DEPLOY BUT THE DRIVER;'S SIDE AIR BAG DID DEPLOY ON CONTACT. THE VEHICLE WAS BROADSIDE ON THE DRIVER'S SIDE. THE VEHICLE THEN SPUN AROUND AND HIT THE OTHER VEHICLE. THE CLIENT 'S VEHICLE WAS TOTALED WITH DAMAGE ON THE CENTER OF THE VEHICLE ON THE DRIVER'S SIDE AND THE ENTIRE TRUNK WAS CRUSHED. THE BACK CORNER ON THE PASSENGER;S SIDE WAS DAMAGED AS WELL. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS TOWED FORM THE CRASH SCENE.THE FAILURE MILEAGE WAS UNKNOWN.*DT
- 12/07/2020· SERVICE BRAKES,ENGINE
WHILE BRAKING FORWARD OR BACKING UP THEIR IS A CONTINUOUS SCRAPED NOISE AND IT DOESN'T MATTER IF IT RAIN ,DRY ,HOT OR COLD WEATHER.IT MY NOISE WHILE BRAKING ALL THE TIME. IT STARTED AT 1,000 MILES AND NOW IT HAS 8,000 MILES.BROUGHT IT IN FEBRUARY 2020.TEST DRIVE ONE 6,000 AND NOISE WAS WORST.THEY SAID ALL OF THEM MAKE SAME NOISE.HELP
- 12/04/2022· ENGINE
My car has been burning oil and knocking and I repeatedly took it back to the dealer with concern that these symptoms are similar to a recent recall on Hyundai Kona engine due to engine failure. Recently I had an inspection (which passed) and as I was driving away from the dealer the engine light came on and I took the car back and the mechanics told me the car is in engine failure! Engine failure can result in dangerous stalling seizing of engine, oil leaks and fires according to the recall information. It is inconceivable to me that my car (2020 Kona) is not included in this recall when I am having the same issues, and this has gone on for three months during which myself and my family (and other drivers on the road) were in danger.
- 12/04/2020· ENGINE
DEALERSHIP HAS HAD MY 2020 KONA SINCE NOVEMBER 12, 2020..SECOND TIME IN FOR SERVICE ON VEHICLE SAME ISSUE, FIRST TIME I WAS TOLD LOUD TICKING NOISE COMING FROM MOTOR WAS NORMAL. BROUGHT BACK AGAIN SECOND TIME AS NOISE WAS GETTING LOUDER, EVEN SENT THEM NOISE VIDEOS OF SOUND, THEY COULD NOT LOCATE AN ISSUE AT FIRST HAD HYUNDAI TECH ASSISTING THEM. FINALLY GOT A RESPONSE FROM THE SERVICE REP TOM WEEK LATER (LAST TIME ANY COMMUNICATION) AT DEALERSHIP SAID THERE IS DEFINITELY ISSUE WITH MOTOR AND NOW HYUNDAI MOTOR CORPORATION AS WELL AS TECH AND DEALERSHIP ARE INVOLVED MAY REPLACE MOTOR. I HAVE NOT HEARD ANYTHING IN 2 WEEKS, LEFT VOICEMAIL FOR SERVICE SHOP MANAGER ON 11/23/2020, I NEVER RECEIVED CALL BACK. DROVE PAST DEALERSHIP TODAY 12/4/2020 AND CAR WAS IN PARKING LOT, I DRIVE PAST NEARLY 3 TIMES A WEEK THIS IS FIRST TIME I HAVE SEEN IT OUTSIDE SINCE DROPPING VEHICLE OFF. THIS IS MY SECOND REPORT ON THIS SITE. TICKING ENGINE NOISE NEVER STOPS, DRIVING, PARK, SITTING IDLE IN DRIVE.
- 11/30/2020· AIR BAGSCrash
2020 HYUNDAI KONA. CONSUMER WAS IN AN AUTO ACCIDENT WHERE THE AIRBAGS DID NOT DEPLOY. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED I AN ACCIDENT WHERE THE SIDE CURTAIN AIRBAGS DID NOT DEPLOY. THE PASSENGER WAS SEVERELY INJURED. *JS*DT*JB
- 11/24/2023· ELECTRICAL SYSTEM,ENGINE
In May 2023 after washing and vacuuming my car, it would not start. The battery appeared dead. I waited and tried periodically, and after about three tries, It started. This happened a couple more times, but always restarted and appeared to recharge. I did not drive the car from June - October, and asked my son to start it periodically while I was away. He tried in Mid June and battery was dead and had to be jumped. The same thing happened in Aug and Sept. Unfortunately, by the time I returned and could get in into Hyundai, it had been 38 months since my purchase. in October the battery seemed to be okay, but the horn did not work. Also, the windshield washer only trickled out and then nothing came out. I made appointment as I had also had a recall on the safety/theft issues. In November, Hyundai of Bradenton, Florida's Serviceman, Mark told me that I needed a new battery which was no longer under warranty and they replaced the horn as it was covered. He said the windshield washer unit was clogged. I chose not to pay $340 for a battery and $80 to unclog windshield washer unit from them. I just feel something is off. On my drive home, the radio came on without prompt. I turned it off, and it came back on seconds later. I turned it off again, and it stayed off. My car is immaculate, and covered when not in use. There is definitely and issue. My Kona only has 21,000 miles on it. Thank you for helping me with this. Please advise. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 11/18/2020· ELECTRICAL SYSTEM,ENGINE
BOUGHT NEW CAR JULY 2020, WAS GOOD FOR A LITTLE WHILE THEN STARTED TO HAVE LOUD TICKING NOISE UNDER HOOD. BROUGHT CAR IN FOR SERVICE AT 3100 (APPROX) MILES HAD A FEW ISSUES AT THIS SERVICE, MAIN WAS NOISE. WAS TOLD MECHANIC LOOKED UNDER HEARD NOISE (AS DID FRONT DESK REP) AND MECHANIC SAID IT WAS NORMAL ON THIS CAR. I TOOK CAR BACK AGAIN FOR SAME ISSUES APPROX 2 WEEKS LATER (THEY HEAR NOISE DONT KNOW WHERE ITS COMING FROM I WAS TOLD, THEY HAVE TECH ADVICE LOOKING INTO IT NOW). THEY NOW HAVE HAD MY CAR FOR 6 DAYS. 6TH DAY I GET CALL TELLING ME THAT THERE IS SOMETHING WRONG WITH MOTOR, EVERYONE IS INVOLVED NOW, HYUNDAI MOTOR CORP, TECHNICAL SERVICE AND DEALERSHIP, TRYING TO FIGURE OUT IF ITS JUST A REPLACEMENT PART OR NEEDS WHOLE NEW MOTOR. REP SAID THEY WERE GOING TO BE RUNNING 3 MORE TESTS AND WOULD LET ME KNOW WEDNESDAY. NOISE IS CONSTANT WHILE IN PARK OR DRIVE DOES NOT MATTER.
- 11/17/2025· ELECTRICAL SYSTEM
the headlights in this model Kona keep burning out after 9 months or so. I have replaced them multiple times in the last 5 years on both left and right sides. I use glove to put in the bulbs and are very careful not to let my hands touch the bulb. I have never had this happen with any other car I have owned. I suspect an electrical system issue, or perhaps wiring, but that is speculation. I have not had this inspected by the dealership. The latest date of failure is listed below.
- 11/15/2021· ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated while starting the vehicle he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated he needed to add a 1½ quart of oil to the engine. The contact took the vehicle to the local dealer, where an unknown test was completed however, the result was not yet provided. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.
- 11/12/2025· POWER TRAIN,VEHICLE SPEED CONTROL
The timing system was repaired in February 2025. After similar symptoms of vehicle stalling, the check engine light came on Found a software update that needed to be completed to determine if engine needed replaced. Dealership has refused for seven weeks to complete the entire job of the update which includes running a diagnostic of codes. Instead, they have been arguing that the timing system needs replaced and not providing the codes from the safety software update. Obviously there's a much deeper issue if the timing system keeps breaking down.
- 11/11/2023· POWER TRAIN
Vehicle hesitates and does not accelerate from a complete stop, then jerks and changes into 2nd gear. Same hesitation and lack of power to accelerate occurs at 3rd gear. Causes a near accident when the car would not accelerate as I pulled into normal traffic
- 11/11/2021· UNKNOWN OR OTHER
Felt shudder and felt like transmission not catching, later a “ping” sound, then sounded like something dropped or hit (though didn’t see anything in front of me when driving) and then didn’t look behind as on interstate. Then the oil and engine lights and one other came on and the car lost power.
- 11/10/2022· ENGINE
After two years of driving, car seemed to start having engine noises. Felt like loss of acceleration? The vehicle stalled twice after noticing this when in a slower speed. No engine warning light or oil malfunction light ever came on. Our local mechanic said the car was close to being out of oil. Never any evidence of oil on the ground or any type of odor. Dealer was informed of the issue on Nov 9. They said no appointment available until Dec 1, I said the car does not seem safe to drive. Then they changed appointment to Nov 21. No loaner available. Not sure how long this will take to fix if a lot of people are having this type of issue. The car is two years old and with only 12000 miles. We don't go on extensive trips. Mostly drive around town, some highway driving. The servicing was done at dealer at about 6500 miles, they also did something for a "software" recall. And they indicated the next servicing due as 16000 miles. I'm reading some horror stories online, as when there's a problem Hyundai tries to get out of doing the work under their 10 yr warranty. Never, ever had a car that "might need a new engine" (dealer's words) after 12000 miles. Unsafe! Not sure I even trust a "new engine."
- 11/05/2021· ENGINE
2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER DUE TO A NOTICEABLE LEAK AND TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DID NOT PERFORM THE RECALL STATING THE VEHICLE PASSED THE TEST THEREFORE, DID NOT NEED TO BE REPAIRED. THE CONSUMER WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE.
- 11/02/2020· STEERING
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING 35 MPH, AN UNKNOWN WARNING LIGHT FLASHED ON AND OFF INTERMITTENTLY. THE CONTACT LOOKED IN THE OWNERS MANUAL AND BECAME AWARE OF A FAILURE OF THE ELECTRIC STEERING SYSTEM. THE MANUAL INSTRUCTED THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO PRIDE HYUNDAI OF SEEKONK (11 TAUNTON AVENUE, SEEKONK, MA 02771, (508) 336-7880 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. ANOTHER DEALER DIAGNOSED THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 2,400.
- 10/29/2020· ENGINE
IN JUNE I TOOK THE CAR BACK TO THE DEALERSHIP BECAUSE OF A LOUD TICKING NOISE. I THEN THOUGHT IT WAS THE OIL LEVEL WAS LOW... WHEN THEY CHECKED TO SEE IT I NEEDED AN OIL CHANGE THEY STATED I NEED TO HAVE AT LEAST 7500 MILES ON THE VEHICLE BEFORE I CAN GET AN OIL CHANGE. THEY STATED THAT MY OIL LEVEL WAS GOOD AND TO COME BACK , I EXPLAINED TO THE ADVISOR THAT THIS SOUND (TICKING) WAS NOT NORMAL HE STATED THAT ALL THE 2020 KONA HAS THAT SOUND... SO THEY RELEASED THE CAR BACK TO US THEN 2 WEEKS LATER THE CLICKING NOISE GOT LOUDER WE MADE ANOTHER APPT THE CHANGED THE OIL AND STATED ALL KONA SOUND THE SAME 1 WEEK LATER TRAVELING ON I4 THE OIL LIGHT CAME ON AND THE ENGINE LIGHT THE CAR SHUT DOWN AND I WAS STRANDED ON THE HIGHWAY 4 AM.... FOR 2 HOURS.. I WAS LIVID.... I HAD THE CAR TOWED BACK TO THE DEALERSHIP THEN THEY FOUND OUT THAT MY OIL SENSOR WAS BAD... THAT'S WHERE THE CLICKING NOISE WAS COMING FROM SO I WANT TO INFORM ANYONE THAT HAS THAT TYPE OF CAR IF THE ENGINE IS CLICKING THAT MEANS THE OIL SENSOR IS BAD.
- 10/27/2025· ENGINE
Vehicle suddenly began shutting off upon braking and/or acceleration at any speed, idling very hard, and/or barely starting or dying immediately after starting and making a very loud whining noise while driving on an interstate. A mechanic ran a diagnostic test on it and determined that it was a P1327 code and recommended it be taken to dealership for full engine failure. This particular code was known by Hyundai to occur on certain models and years, including Kona 2019-2021, as early as 2022 and while a recall campaign was initiated, no recall to date has been issued. No warning indicators on dash occurred in advance or even after the vehicle began malfunctioning (i.e., no check engine indicator, etc.). Vehicle is available at dealership upon request.
- 10/27/2025· POWER TRAIN,ENGINE
The vehicle has ~51K miles. It has been maintained according to the manufacturer's recommended repair schedule. At low speeds (<10 mph) or when coming from a full stop the vehicle hard shifts. When driving up inclines at low speeds (<10 mph), the vehicle shakes and stutters on the verge of shutting off. This happened twice on [XXX]. I experienced a full vehicle shut off on [XXX} while the vehicle was stationary, but shifted into drive . In August, the vehicle stuttered and shook before shutting off. I have reported three instances of this issue to my local Hyundai dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 10/26/2021· ENGINE
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, knocking noises were heard and the vehicle lost motive power. The vehicle was taken to the dealer and the dealer performed an oil change and oil consumption test after every thousand miles on three separate occasions. The first time the vehicle consumed half a quart of oil. The second and third times, the vehicle consumed a quart of oil. The dealer informed the contact that the vehicle had passed the engine vibration test and the recall was not repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 12,448.
- 10/21/2023· POWER TRAIN
Transmission stutters and slips between 1-2k rpms, especially at low speeds and in stop and go traffic. I took my vehicle to the dealer. At less than 20,000 miles they said transmission wear is at 85%. Unacceptable performance and concerning that this will continue to degrade.
- 10/19/2021· ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle had been consuming oil every 500 miles. The contact stated he received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) and the vehicle was taken to the dealer; however, the dealer inspected the vehicle and advised the contact that they would not replace the engine as the vehicle had passed the software vibration test. The dealer advised the contact to continue to take the vehicle in for oil changes. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 500.
- 10/15/2025· ENGINE
The engine shut down when the car stops at a red light or stop sign. There are metal shavings in the oil due to issues with the pistons.
- 10/14/2025· UNKNOWN OR OTHER
Car keeps stalling no matter what speed you're driving. Took the car to NTB and they said nothing is wrong with it. It continues to happen even in busy highways where someone almost ran into the back of me. Not safe to drive. Concerned as numerous forums suggest this is a problem with 2019-2021 Hyundai Konas.
- 10/13/2021· ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty was replaced. The contact was informed that the repairs would be performed several months later. The vehicle was included in NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the manufacturer and dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect. The failure mileage was 11,000.
- 10/13/2021· UNKNOWN OR OTHER
The contact owns a 2020 Hyundai Kona. The contact’s granddaughter stated while driving approximately 20 MPH, the vehicle began to violently shake. The contact’s granddaughter pulled over but was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer and was awaiting a diagnostic test. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 18,000.
- 10/12/2021· ENGINE
The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V301000(ENGINE). The contact stated that while driving at 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to hesitate and the check engine light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer. The dealer confirmed that the failure was linked to the recall; however, the parts for the repair were not yet available. The manufacturer had also been notified of the recall and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.
- 10/11/2021· ENGINE
Engine light and engine shaking/sputtering on 8/27/2021 and car stalled out while on interstate at 55 mph. Car taken to Alexandria Hyundai on 8/30. Test confirmed that car failed engine piston test and was told that engine would be replaced. Call to Hyundai Corporation (case #18719921) on 10/7/2021 reveals that request by dealer for engine to be approved for replacement is "pending." It is now 10/11/2021 and car has not been repaired. I think 6 weeks and counting to remedy issue per recall now approaches "failed to remedy the defect within a reasonable time" and dealer should make repair/replacement a priority or replace vehicle at no cost as it only has 14k miles and is less than 1 year old (purchased on 5/31/2020).
- 10/10/2021· ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE
I was getting onto the highway the other night and all of a sudden my whole instrument panel went completely black, speed,rpm, fuel level, and water temperature were not registering on the panel. I tested my turn signals and noticed those weren’t working as well. I also lost my lane keep assist in the process. I pulled off to a safe spot turned the car off, let it sit for 5 minutes. Turned it back on and the instrument panel was still black and nothing was reading. I shut the vehicle off for 20 minutes locked/unlocked the car. Started the car back up and the instrument panel came back on but now have the check engine light on. The check engine light had never been on prior to this incident. I have reached out to Hyundai USA as well to find a solution to the issue.
- 10/03/2025· ENGINE AND ENGINE COOLING
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the turbocharger was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
- 10/01/2021· ENGINE
The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA Campaign Number: 21V301000 (Engine) however, the dealer informed the contact that they were overbooked and could only schedule the recall repair in late October. The contact stated upon starting the vehicle, she heard abnormal knocking sounds coming from under the hood. The contact was unsure whether a warning light was illuminated. The contact stated that the failure had been reoccurring while driving. The contact also stated that whenever the vehicle was overheating, the vehicle shuttered violently while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and informed the contact that they could only complete the recall repair in 19 days. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.
- 09/29/2025· ENGINE
I purchased a used 2020 Hyundai Kona with the Nu 2.0L engine. I drove the vehicle regularly without issue for several years, including two days before the incident. On the day of the incident, I attempted to start the vehicle but it ran irregularly. I shut off the vehicle after a few seconds and restarted. The vehicle stalled seconds after starting. On subsequent attempts it failed to start at all. I learned of Recall 203 (defective piston rings), which affects this model year and engine. I contacted Hyundai, who recommended I visit a dealer. Upon inspection, the dealer recommended engine replacement. Hyundai denied engine replacement under Recall 203, on the grounds that the recall was "closed" during an inspection in 2021 (prior to my ownership) despite the defective part not being replaced. This engine, with defective and recalled part, has now experienced sudden and unexpected failure. Hyundai has been uncooperative and I have been without a vehicle for nearly a month.
- 09/29/2022· ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated while starting the vehicle, she heard an abnormal sound coming from the vehicle. The contact than noticed that the checking engine warning light was illuminated. The contact stated while driving 45 MPH, the vehicle lost motive power and the oil warning light flashed twice on the instrument panel. The contact was able to pull into a service station and had the vehicle towed to the dealer to be diagnosed. The contact was informed that whenever the last oil change was performed, the drain cap was not replaced, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The contact was informed that the failure was not similar to the failure listed in NHTSA Campaign Number: 21V301000 (Engine). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 18,000.
- 09/28/2023· ENGINE
The contact owns a 2020 Hyundai Kona. The contact stated that while operating the vehicle, the message "Service Oil Change" was displayed. The vehicle was taken to the local mechanic who discovered metal shavings in the engine oil. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 21V301000 (Engine). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,000.
- 09/23/2024· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
When stopped at a light, I hit the gas and the car just sputtered. The car jolted and did not move, finally, hit the gas again it was able to move. It has happen before. My roommate's Dad told me I need to keep track of problem and file a report. I was told the injectors needed to be cleaned. I put injector cleaner into it, It seem to help but it happened again. It seems the dealer just says something needs to be cleaned.
- 09/21/2020· ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE WANDERS FROM LEFT TO RIGHT WITHOUT DRIVER INPUT; REQUIRING CONSTANT CORRECTION WHILE TRAVELING ON A STRAIGHT 4 LANE HIGHWAY. CONDITION WAS PRESENTED TO DEALER. FOLLOWING A TEST DRIVE BY DEALER SERVICE MANAGER WITH MY DEMONSTRATION OF WANDER, SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AS A PASSENGER. HE DECLARED THE WANDER CONDITION AS "NORMAL" FOR ELECTRONIC ASSIST POWER STEERING. HE DID, HOWEVER, CHANGE THE STEERING DEGREE WIT A MARGINAL IMPROVEMENT BUT CONDITION HAS CONTINUED. HYUNDAI MOTORS AND HENDERSON (NEVADA) SUPERSTORE HAVE BEEN NOTIFIED IN WRITING ABOUT THIS SAFETY ISSUE.
- 09/20/2025· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Ignition, speed and driving halts. I've had this Kona repaired a couple years ago and it took about 6-8mos to get my vehicle back, the this year 2025 the vehicle again is giving me problems. I thought of applying the lemon law however the week of the 6-8months being in the repair shop, I got the vehicle back, and the owner(mr. Crisostomo was very kind and understanding) so it made me be more patience nonetheless there's only so much he could do if he is not the one repairing the vehicle. I was offered carpets for my patience yet still have not gotten them and feel like a bother when I call to inquiry about them and it's not the service manager that I talk to , I feel otherwise. That could just be me, however I know good customer service if it's presence. For the actually year, I would need to check emails and records. But it's probably the year after so 2022 ( almost certain) now, This year, 2025.. I see that there is a recall that the dealership did not inform me. The vehicle is paid of last year, because I was going to relocate but that had changed. I found out about the recall cause my dad had died and step mother is using my other car so I'm using the Kona much more that 3 days a week. I keep dying out in one (1) day.. I died out twice. So I checked if there's a recall and there is. I would like my vehicle repurchased or credit for the amount purchased or I like a jeep 2 door ( is fine) as a recovery vehicle, thank you.
- 09/17/2020· VISIBILITY
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING IN THE RAIN AT VARIOUS SPEEDS, MOISTURE ON THE INSIDE OF THE PASSENGER'S AND DRIVER'S WINDOWS OBSTRUCTED HIS VISION AND CAUSED HIM TO LOSE VISION IN BOTH SIDE MIRRORS. THE CONTACT ALSO STATED THAT HE ATTEMPTED TO ROLL BOTH WINDOWS DOWN TO CLEAR THE WINDOWS HOWEVER, HIS VISION REMAINED OBSTRUCTED. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF NEW PORT RICHEY (3936 US-19, NEW PORT RICHEY, FL 34652) WHERE THE VEHICLE WAS INSPECTED AS WELL AS TWO OTHER VEHICLES, AND WAS INFORMED THAT HIS COMPLAINT WAS A PART OF NORMAL VEHICLE OPERATION. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 160.
- 09/16/2021· ENGINE
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, there were clicking noises heard. The vehicle was taken to the dealer for the recall repair. The dealer performed an oil consumption test after 1,000 miles on two separate occasions and diagnosed that the vehicle was consuming an excessive amount of engine oil. In the first oil consumption test, it was found that the vehicle had consumed 3 quarts of oil after 1,000 miles. The second oil consumption test found that the vehicle had consumed 2 quarts of oil after 1,000 miles. The vehicle was not repaired, and the dealer informed the contact that the manufacturer wanted a third oil consumption test after 1,000 miles before the recall would be repaired. The failure mileage was approximately 9,000.
- 09/14/2021· ENGINE
The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, the steering wheel was making an abnormal sound and the vehicle hesitated while accelerating. Additionally, the brakes were making abnormal squeaking sounds. The vehicle was taken to the dealer and the dealer performed an engine inspection test and the brake pads were replaced. However, the dealer informed the contact that it was safe to drive the vehicle with the steering wheel making abnormal noise. The manufacturer was made aware of the failure and opened a case and informed the contact that the Piston Noise Sensing System software for the recall was available for update. The failure mileage was approximately 17,000.
- 09/14/2021· ENGINE
The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- 09/09/2025· ENGINE AND ENGINE COOLING
The contact owns a 2020 Hyundai Kona. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer, who replaced the turbocharger, but the failure persisted. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was later examined by an independent mechanic who determined that the pistons were faulty. No further information was available. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failures. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V301000 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 127,000.
- 09/08/2025· ENGINE
2020 Hyundai Kona wirh 22,000 miles, original owner, great condition(except oil usage). First consumption test used 3/4 qt. in 1,000 miles. Seems convenient that Hyundai says 1 qt & the dealership came up with 3/4 so there is no problem. BULL! No oil light came on to warn of low oil.
- 09/08/2025· ENGINE AND ENGINE COOLING
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated there was a pinging sound inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer for a multi-point inspection, and it was confirmed that the oil level was extremely low. The contact stated that an oil consumption test was performed. The vehicle had consumed ¾ quarts of oil in a month. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to seek legal assistance. The approximate failure mileage was 22,000.
- 09/03/2025· ENGINE
Car has extreme oil consumption and power stalls which are related to a recall in 2021 for bad poston rings which werent properly heat protected. I brought in and they said it was checked for recall but engine was never actually replaced. My warning lights come on for oil when this happens. My engine could either seize or I could lose power on highway. Car dealership laughed in my face when brought and told me id have to fork over 10k for a new engine which doesn't seem accurate considering Hyundai manufactured this vehicle with bad piston rings.
- 09/02/2023· LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Loud beep then a warning that collision warning had been disabled and the side mirrorsno longer indicated someone was beside me. . First time it's done this and I was on the way to the dealer for service. I mentioned to him and he said it was probably the light rain we had and it had blocked the camera. On the way home it did the same thing and now it was sunny, clear and they had just washed my car. So back to the dealer to have them actually check the sensor.