Overall rating (best variant)
Safety ratings
2020 Ford EcoSport SUV AWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2020 Ford EcoSport SUV FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (3)
- BACK OVER PREVENTION:SOFTWARECampaign 25V442000 · 27/06/2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
- ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMPCampaign 23V905000 · 22/12/2023
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Risk: A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Fix: Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 20V791000 · 17/12/2020
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Owner complaints
Most-reported areas
- ENGINE AND ENGINE COOLING179
- ENGINE166
- POWER TRAIN52
- UNKNOWN OR OTHER37
- FUEL/PROPULSION SYSTEM24
- ELECTRICAL SYSTEM13
- VEHICLE SPEED CONTROL12
- SERVICE BRAKES11
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2023· ENGINE
On December 18, 2023 I started my vehicle for the day when I noticed the low oil pressure warning come on and off very fast, didn’t think anything of it because it didn’t do it the rest of the day. The next day the same thing happened, very fast flicker of the warning so I made an appointment with the dealer to have it checked out. December 20, 2024 it stayed on longer this time and the red oil indicator came on as well. Dropped it off at the dealer on December 21, 2023 & after testing the issue was the oil pump failing and the vehicle needed an engine replacement at 59,294 miles. The dealer stated the car had no oil pressure, metal flakes in the oil, damage to cam caps and heat scoring. Luckily it was covered under the powertrain warranty or it would have been over $6000 to have repaired. They did however replace it with a remanufactured engine so I assume I’ll be dealing with this issue again once this engine nears 60,000 miles so not too happy about that.
- 12/30/2023· ELECTRICAL SYSTEM,ENGINE
MY 2020 FORD ECOSPORT shows the engine symbol and the maintenance symbol and every so often my car wouldnt have power or it would just shut off while im in park while inside the vehicle. at first i thought it was a battery issue so i fully recharged my battery and than less than a month later im experiencing the same issue. i looked online and there is countless claims all stating similar issues like mine. my car has around 35k miles on it. i would greatly appreciated some more knowledge on the situation
- 12/28/2025· POWER TRAIN,SERVICE BRAKES,ENGINE
The failure involves the engine/powertrain system, specifically the engine oil pressure system, resulting in loss of engine power and a subsequent loss of effective braking assistance. The vehicle displayed a low engine oil pressure warning and a “powertrain system fault” message prior to the loss of braking effectiveness. The vehicle is currently not being driven and is available for inspection upon request. The engine was previously replaced in April 2025 as part of a recall-related interim remedy following an engine failure, yet the same symptoms have since reoccurred. My safety and the safety of others were placed at immediate and severe risk. On December 26, 2025, while driving at highway speed in heavy rain, the vehicle rapidly decelerated from approximately 79 mph to 60 mph, creating a dangerous situation in active freeway traffic. After exiting the freeway, the risk escalated when the vehicle experienced a loss of effective braking. While entering my apartment complex, I was forced to engage in defensive driving to avoid a collision. I narrowly avoided striking a pedestrian who was exiting their vehicle and then had to defensively steer away from the front of my apartment building to avoid crashing into the structure because the vehicle would not stop. A serious injury or fatality to myself or others was narrowly avoided. Yes. In March 2025, after experiencing a serious loss of power while driving, the vehicle was towed to a Ford dealership. The vehicle remained there for approximately one month, during which time the engine failure was confirmed and attributed to an active recall. As a result, the engine was replaced under the recall. This confirms that the issue has been previously verified by an authorized Ford dealership. Despite this repair, the same failure symptoms have reoccurred. The vehicle has been inspected and serviced by an authorized Ford dealership in connection with the recall-related engine failure and replacement in March–April 2025.
- 12/28/2023· ENGINE
Our company has purchased 8- 2018-2022 Ford EcoSports similar to the VIN on this complaint. 5 of the 8 purchased have required engine replacement due to oil pressure related issues. One had just 20k miles, one had mid 40K miles, one had 52K miles and another 68k miles. And we had another today with just 58K miles. This seems to be a chronic issue with these engines.
- 12/23/2024· ENGINE AND ENGINE COOLING,ENGINE
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the engine warning light illuminated. The vehicle was taken to a local dealer, and the contact was informed that the vehicles with a present failure were being prioritized for repair. The local dealer could not identify the failure, and the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,379. VIN tool confirms parts not available.
- 12/22/2025· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The contact stated that a month later, the dealer informed the contact that the recall repair had been performed and the vehicle was ready for pick up. The contact stated that the vehicle was picked up and driven to the residence; however, the vehicle later failed to start. A mobile technician from the dealer arrived at the residence and continuously pushed the START button until the vehicle started. The vehicle was taken back to the dealer, where the spark plugs were replaced; however, the failure recurred upon retrieving the vehicle. The vehicle was taken back to the dealer, where the battery was replaced; however, the failure persisted. The dealer determined that the failure was occurring due to a coolant leak. The vehicle was being repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 82,800.
- 12/22/2023· POWER TRAIN,ENGINE
I was driving on Interstate 10 between Casa Grande and Tucson at around 81 mph, and pushed on the accelerator a bit more to get in front of a car when the warning indicator turned on. It said "Low Engine Oil Pressure". Immediately the car lost all acceleration while I was in the left lane. I had to immediately turn on my hazard lights and get to the right lane, while slowly losing speed. I did not feel safe pulling onto the shoulder and there was an exit about a mile away from where it all started so we essentially were cruising, losing speed, to the exit. We pulled into a gas station parking lot while we figured what was going on. This happened while I was driving in the left lane of a 3 lane interstate with a speed limit of 75mph. I believe that our safety was put into risk because of the nature of the location where it happened and how everyone else was going over 75mph while we were trying to get off the freeway safely. After many tows and having to go back to phoenix, we took it to Chapman Ford in Scottsdale. The oil pump belt snapped, causing the engine to run without oil, and damaging the engine to the point where the dealership says it needs to be replaced. The engine sounds different now and there is rattling present. The Service department quotes the replacement at over $7,000 and the car is just outside the powertrain warranty. No support from Ford Corporate as of now when this is being typed. We do not have the money to get the engine replaced at the moment without having to get a loan. There were no warning lights on prior to this happening, and the car has been maintained well. No symptoms either. The problem has been confirmed by the dealer due to the fact that they are recommending an engine replacement. The car is currently at the dealership in Scottsdale. **** Form is not letting me upload files, I am willing to upload some files to help yall with this****
- 12/21/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
I was on the highway when my car started to light up on the dashboard and the car started to slow down and wouldn’t move. Took it to ford and they had to replace the whole engine but now even after the replacement the car is slow, doesn’t heat up and shakes.
- 12/21/2020· SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 FORD ECOSPORT. THE CONTACT STATED THAT WHILE DRIVING OR WHILE IN REVERSE, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL SOUND. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO CAGUAS EXPRESSWAY MOTORS, CAGUAS, 00725, PUERTO RICO AND WAS INFORMED THAT THE BRAKE DRUM AND PLATE NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS INFORMED THAT UNKNOWN REPAIRS TO THE BRAKES WERE BEING PERFORMED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,600.
- 12/20/2023· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving 55 MPH, there was an abnormal dinging sound detected. The contact stated that the engine had seized. The low-oil pressure message was displayed. The driver pulled over, checked underneath the hood, and noticed there was an oil leak. The vehicle was towed to an independent mechanic, who informed her that the failure was due to the engine oil pressure and the web belt blower motor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and offered a buyback. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 73,247.
- 12/19/2025· ENGINE
At 56k miles, it failed to start, had it towed to the dealership july 2nd. Told it was the engine and was under warranty and ford would send a new short block with an eta of 7-10 days. It’s been 5, going in 6 months now and no engine. They gave me a loaner but today asked for it back and they don’t have another loaner for me, so I’m on foot now and have to work. 5 going on 6 months is a crazy long time to wait
- 12/18/2023· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Driving around town and the low oil pressure warning come on the dash and the vehicle had loss of power. The vehicle was parked the oil was full and oil changed was done 2 weeks earlier. No the vehicle sounds load.
- 12/18/2022· SERVICE BRAKES
The Brake system emits a squeaking, moan/groan sound when backing up. The vehicle is available for inspection upon request. The concern was that any sound not usual to the operation of the vehicle is a warning of a potential problem. No warning lights appeared. This problem was inspected, confirmed/diagnosed at a Ford dealer in Huntington, WV. The problem was supposed to be remedied with the replacement of the rear braking system(pads, rotors. and slides). The vehicle had 19,736 miles on it but the dealer said it was not a warranty item and charged $600.00 for the repair. The problem was not corrected. The manufacturer was contacted. A Ford representative contacted the dealer and was convinced by the dealer that nothing could be done to remedy this condition. Hence it still poses a threat to the safety of the vehicle. I researched the issue via the internet and found a considerable number of postings relating the same problem from other 2018-2020 Ford Ecosport owners. The results of their efforts mirrored mine. A video of the problem (post repair) is available but not able to download in this format.
- 12/17/2024· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- 12/14/2023· UNKNOWN OR OTHER,ENGINE
My husband was driving when both the oil light and the engine light came on. He lost power. Thankfully he was on a road with no traffic.The oil pump is not working. The engine needs to be replaced only after 3 years. Took it to the dealership, they told him that the engine would need to be replaced. He was then told he could drive it back home, he was in a different county than what we live. We took it to a non dealership shop and they told us the same thing. Called Ford, they told me there was nothing that they could do. I have $12,549 left to pay so a trade in is out of the question. Please help
- 12/13/2023· POWER TRAIN,ENGINE
Oil Pressure loss, possible belt failure.
- 12/13/2022· ENGINE
Driving on the interstate the low oil pressure light came on no check engine lights or anything . The oil pump is belt driven aka wet belt and the rubber teeth come off stopping up the oil pump and causing it not to work properly . With the rubber pieces going into the motor the rubber melts causing issues with the pistons and engine block. The Ford dealership recommends not replacing just the oil pump because of all the other issues the rubber belt causes because it melts inside the engine . So I am left with no choice but to replace the engine at a cost of 5,000.00. Why there hasn't been a recall is questionable . I am in the process of getting said motor replaced but does that mean every 2 years it will have same issues ?
- 12/12/2023· POWER TRAIN,ENGINE
Lost power to my car. Took it to get look at and they told me oil pump pressure belt quit working and caused major engine problems. It tore up the engine as well as the turbo and now I need awhole new engine. I am now paying for a car that I can't drive. Ford told me they can't help me because my warranty just ran out.
- 12/11/2025· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received a recall notification letter for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed that parts were not available and were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
- 12/11/2023· POWER TRAIN,ENGINE
Oil pump failed causing engine to seize
- 12/11/2023· ENGINE
While on a 4 hour trip, after about two hours, the car suddenly started alerting "low engine oil pressure". I keep my car maintained, but thought perhaps there was a leak. I went got my oil changed, and still the alert was present. I reduced my speed to get to my closest relative. While getting off the interstate, the brakes malfunctioned. My car is a ford ecosport ecoboost. The ford dealership is saying the engine and the turbo have to be replaced. Once I researched online, I saw that I was not the only person this happened to. I could have died when those brakes malfunctioned. By the grace of God I made to my relative's and they towed my car from there.
- 12/10/2024· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- 12/09/2024· ENGINE,FUEL/PROPULSION SYSTEM
I broke down in the middle of nowhere while roadtripping. My engine fuel pressure light came on. The closet Ford was an hour away. 20 mins in my engine started making a horrible sound. I had to pay to get myself and it towed the rest of the way. After being diagnosed by the dealership, the recall of the oil fuel pump/belt completely failed and went through my engine. If I had continued driving my engine would have seized. I now need a whole new engine in which Ford said will take a minimum of a month before my car will be fixed. up until this point I always took care of routine maintenance and oil changes even having my whole car completed inspected last month. There were no warnings once so ever up until the actual moment the part was failing and the warning came up on my dash.
- 12/09/2023· ENGINE
At just over 5600 miles low oil pressure light came on while driving . Vehicle lost power and systems including brakes started failing. Managed to get safely off of road. Engine needs to be rebuilt. (barely still under warranty )
- 12/08/2023· ENGINE
Oil pump failure. Sounded like belt broke and no oil pressure light came on. Immediately cut off vehicle. Called Ford and they say $3500 or more to repair.
- 12/07/2023· ENGINE
Purchased the used car in June 2023 with 63k miles. Driving home to TX Nov 2023, low oil pressure outside Houston. Towed car to local Ford dealer. Was told the turbo failed damaging the engine. Bothe turbo & engine must be replaced est $6-7K to repair but over a month back order on engine. Had to rent a truck & tow my car back home to El Paso. Vehicle still not fixed due to cost and backlog on parts. After much research this is a known issue with Ford ecoboost models that they refuse to take responsibility for on the badly designed engine.
- 12/05/2024· ENGINE AND ENGINE COOLING
See attached document for complaint.
- 12/05/2024· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. In addition, the contact stated an abnormal sound was coming from the engine with an abnormal fuel odor entering the interior and exterior of the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) repair was removed from the VIN; however, the recall repair had not been performed. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
- 12/05/2023· POWER TRAIN,ENGINE
I purchased this vehicle in 2020 and for the first 55,000 miles the car was great and after that it became a nightmar. I was driving one day and and lost power and the car would not accelerate properly I took the car to my dealership and after them having it they said the turbo charger had malfunctioned. The dealer fixed it after paying a $100 deductible. A month or so goes by and the car lost power and the engine was knocking. I called the dealer once again and they came and picked it up. A few days went by and the dealer called and said that the oil pump had failed causing the engine to blow. They said they were going to replace the engine and after several days they called and said my car was finished. I went and picked it up. Since then the car has been back in the shop twice because the wrench light kept coming on and having the same powertrain issues. The second time was just in the past few days to be exact Dec,02,2023 the same problem the wrench light hesitation and no acceleration when hitting the gas pedal the dealership once again told me to bring it in. Today Dec,05 I was told to come In about my car and they informed me the battery and the brake linings were the cause of the wrench light. Doing my own research the wrench light is a sign of powertrain issues. The dealership tells me what they want to tell me because I feel like they are tired of dealing with this issue and it's very disheartening to me because this is my only mode of transportation.
- 12/05/2023· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while starting the vehicle, the low oil pressure warning light illuminated. The contact inspected the oil level and noticed that the oil level was normal. The vehicle was towed to several independent mechanics to be diagnosed. The vehicle was then towed to the dealer, where it was diagnosed that an unknown belt had fractured, which led to the oil pump and engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 82,950.
- 12/02/2024· AIR BAGS
The contact owns a 2020 Ford EcoSport. The contact stated while driving approximately 45 MPH, the front driver’s and passenger’s side air bags inadvertently deployed. No warning light was illuminated. The contact stated that both front driver’s and passenger’s side seat belts had locked. The contact stated the vehicle had not driven over any speed bumps or potholes at the time of the failure. The vehicle was taken back to the residence and remained at the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
- 12/02/2023· UNKNOWN OR OTHER,ENGINE
The car began to have problems going up the slightest incline with the wrench light coming on but going off when stopped. Then the oil pressure light came on. When it was in the dealership I was told I needed a new engine because the oil pump had gone out which they said had been causing the deceleration when going uphill at all. They said they were metal shavings in the engine. The car was in the shop for over 2 months. I did trade the car off while they were waiting on a engine. I had the extended warranty which covered this expense. This was a very difficult and dangerous situation.
- 12/01/2023· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving from a complete stop, the low oil pressure warning light illuminated. The contact continued driving; however, the vehicle started making an abnormal knocking sound while approaching her residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not under a recall. The failure mileage was approximately 60,683.
- 11/30/2023· ENGINE
While driving it begins decreasing speed to 40 mph and then loses an acceleration and I drifted to the side of the highway. The low oil pressure message appeared on the dash. I was driving through a very desolate area on 31 in Indiana busy with semis and holiday traffic. The car only has 67,000 miles and the mechanic said it had a bad cylinder and the engine would need to be replaced at $5,700.
- 11/29/2023· ENGINE
As I was driving on a busy highway my eco sport started reducing speed then it cut out in the center of 696 causing a great safety concern. The tow truck driver was called and forced to have to stop traffic in order to get me to safety for my car to be towed . After contacting Ford they said it was nothing they could do for me far as covering any expenses due to my warranty being up .
- 11/29/2023· ENGINE
I was driving down the highway and a warning light came on “low oil pressure” and I lost complete power and had to pull over along side the road and have my car towed. Once it got to the mechanic shop he said my timing belt shredded and is in my oil and the belt tensioner came off and now my motor/turbo is ruined. He’s been in contact with all of the local ford dealers and we were told this is a common problem with my cars year but I was not aware of this. I am due to have my first child any day now and I can not afford $3000(+) and some of the parts are on backorder per the ford dealership and I have no transportation. I’ve included a few photos that the mechanic sent to me for this report. I can get more if needed.
- 11/26/2024· ENGINE
Like the recall states, I have lost oil pressure so the engine is not running properly. I have lost the ability to brake properly as well.
- 11/25/2024· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the vehicle without warning. The contact then stated that upon exiting the driveway, there was a knocking and clamoring sound coming from the vehicle with the "Engine Oil Pressure Low" message displayed. The vehicle was towed to an independent mechanic who immediately identified the failure and related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to a dealer where the contact was informed that a diagnostic test was needed to determine the cause of the failure. The contact was later informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to provide an immediate assistance. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 78,000. VIN tool confirms parts not available.
- 11/17/2025· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- 11/17/2025· ENGINE
Repair due to Recall associated with Ecoboost Engine. From 9/30/25 to 11/13/25 car was at dealership to receive a new engine to replace faulty one. Not even 30 minutes after getting car back check engine light came back on. Was informed by Ford Corporate that the dealership will not make another attempt at repair. Faulty engine was replaced with another bad engine. Safety is at risk with mechanical issues. Vehicle does not qualify for Lemon Law but in good faith Ford should buy car back. There is no solution for recall.
- 11/17/2023· ELECTRICAL SYSTEM,ENGINE,LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Ford EcoSport. The contact stated that upon cleaning the vehicle, he noticed water on the floorboard under the front passenger's seat. The contact cleaned up the water; however, the failure recurred on another occasion. The contact stated that there was a significant amount of water under the front passenger's seat. The vehicle was taken to the local dealer, where it was inspected. The local dealer determined that the failure occurred because the sunroof drain was clogged. The sunroof drain was cleaned; however, the failure persisted. The contact stated that the water accumulation had generated rust and unknown electrical failures. The vehicle was later taken to a second dealer Al Packer Ford West Palm Beach (1530 N Military Trl, West Palm Beach, FL 33409), to a third dealer Wayne Akers Ford (2000 10th Ave N, Lake Worth Beach, FL 33461), and to several unknown dealers who determined that the water could be leaking from the A/C evaporator and condenser. The vehicle was not repaired. Additionally, the contact stated while driving 20 MPH, the engine seized inadvertently. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The engine was replaced. Additionally, the contact stated that the front driver's side and front passenger's side doors check arm had cracked. The local dealer replaced the parts; however, the failure recurred. Additionally, the contact stated that the four doors check arms had cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.
- 11/16/2024· POWER TRAIN,FUEL/PROPULSION SYSTEM
The catalytic converter had to be replaced twice due to a cracked in it and the exhaust fumes keep coming into the vehicle’s cabin through the A/C. Transmission keeps having problems also.
- 11/14/2023· ENGINE
I bought a 2020 Ford EcoSport with the 1.0 L engine on Nov. 7, 2020 in Houston, Tx. The car has 67,703 miles. Last night (Nov. 13, 2023 my low oil pressure light came on and then a big clank sound. I got vehicle transported home and researched and seen the Faulty Oil Pump and Belts set up that could’ve severely harm my family, or others if the engine would have seized up while driving. I took my vehicle into a Ford in Simi Valley, Ca sometime between summer/fall 2022 because I had a lower power indication on the vehicle at around 50 something thousand miles to see what was wrong. The service agent told that they fixed the power sensor due the elevation difference from Texas to California and I live in the valley. And it was covered under warranty, but they failed to inform me of this sensor was the beginning warning of faulty belt system, that the oil pump belt was rubber and it runs through the oil constantly and you should thinking about changing that now or next time. Nothing was mentioned, my Ford app would send me monthly updates and it would say Drive- Train is Ok, only lower tire pressure. I have called around to multiple Fords and mechanics and they said the same think oil pump issue, and Ford told me because I’m 7,000 miles over my warranty I am no longer cover and I am responsible for the services, and I am a single mom of 4 in Ca alone, that was my means of transportation, I can’t afford that cost. Especially when I was not made aware of this serious default. That is completely unacceptable as this is a 3 year vehicle that was well maintained, and the Ford Company and their Service staff are well aware of this issue which could’ve severely harm or even killed my family or others on the road if the engine seized up while on the highway, so they say nothing close to my warranty expired and then they are no longer responsible. Extremely irresponsible, and unacceptable from a reputable vehicle manufacturing company.
- 11/14/2023· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford Ecosport. The contact stated while driving approximately 25 MPH the low oil pressure warning light illuminated. The contact stated that she stopped the vehicle with the engine was still running. The contact attempted to drive the vehicle and heard an abnormal sound and the engine stalled. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the oil pump had failed causing engine damage. The contact was informed that the oil pump and engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was 67,433.
- 11/14/2023· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford Ecosport. The contact stated while driving 70 MPH, the vehicle lost motive power and decelerated to below 60 MPH independently. The low oil pressure and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the oil pump had failed, causing damage to the engine, and the engine needed to be replaced. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 74,000.
- 11/12/2024· ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was consuming an excessive amount of oil, and experienced acceleration hesitation and loss of motive power. The vehicle was taken to the local dealer but was not repaired. The failure mileage was 73,000. VIN tool confirms parts not available.
- 11/10/2023· ENGINE
Check engine light came on dash on Tueday and Thursday morning was notified of needing a new engine due to some type of blowback. Should not need a new engine on a 3 year old vehicle with proper oil changes done
- 11/09/2023· POWER TRAIN
I was driving to work and a flashing light came on that said low oil pressure. the car then lost it's power and started to lag down. The cars behind me started breaking and almost hit the back of my car. I finally pulled over on the side of the road. My car is not that old. It should not be having this issue.
- 11/09/2023· ENGINE
I replaced the battery on October 31, 2023. Everything seemed fine. While I was driving, the car sounded a bit rough, and there was more vibration. Later that evening, I took my car out and then I got a low oil pressure alert. Turns out that I had an oil pump failure that also led to my engine, needing to be rebuilt. The dealership is attempting to charge me $6400.35 for repairs, which also happen to be on back order until December 14, 2023. I had previously gotten a check engine light alert, and the error code was about the emission system. I replaced the relevant part, and the error code was cleared. Then the check engine light came on again. Sometime later once again, it was the same error code. I replaced the part a second time, and the error code eventually went off. Sometime later, it came back on yet again. I had a mechanic do a smoke test. There was no leak in the emission system. He then reset the code again during this time of trouble, my car would not restart after doing an auto stop after becoming idle. I had to manually restart the car when this happened. Sometime after the smoke test, I drove the car to Colorado and back. A couple of days after I got back, the check engine light turned on again. I also noticed that it was getting kind of hard to start the car. It had difficulty turning over. Late October I went out of town for a few days. After I came back, I had trouble starting the car. It would not turn over at all. On October 31 I replaced the battery. And after that is when the low oil pressure problem started. I am without a car, and I am at the mercy of car rentals. I don’t have any other job except driving for Uber. Of course, this happened after the powertrain warranty expired.
- 11/08/2023· ENGINE
Teenage was driving home from school when the oil pump failed and the engine stalled out cause lost of power to the car and would not start back up she could of been seriously injured if it was not for being right next to a driveway when it happened. This is all over the Internet about how the engine is destroying itself from the inside out. Cannot believe there has not been a recall on this.