2020 Chevrolet Silverado 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2025· UNKNOWN OR OTHER

  I am filing a safety and health complaint regarding a known rear window water intrusion defect on my 2020 Chevrolet Silverado 2500 with approximately 56,000 miles. Despite the severity of the issue, the dealership has refused to provide a permanent repair. This defect is widely documented and has resulted in a recall in Canada, yet no recall exists in the United States—despite significantly more of these vehicles being sold here. The inconsistency in recall coverage is deeply concerning. My vehicle experiences substantial water intrusion that has saturated the rear headliner, rear seat area, and carpeting. This creates a serious health concern, particularly for rear-seat passengers, including children. Prolonged moisture intrusion creates a high likelihood of mold growth beneath interior components, which General Motors has failed to address. There is also a serious safety risk. The rear sliding window heater module is mounted directly to the rear window. It is well known that when this module is exposed to moisture from the leak, it can cause the rear window to shatter or explode. The dealership has acknowledged this risk. A rear window shattering while occupants are in the vehicle could result in serious injury. When covered under bumper-to-bumper warranty, the dealership’s only solution is a “reseal” of the rear window. This is not a permanent repair, and many owners report repeated failures after resealing. This issue is easily verified through widespread consumer complaints. These trucks are expensive vehicles, and owners should not be forced to accept temporary fixes for a defect that presents clear health and safety risks. I respectfully request that NHTSA investigate this issue and take appropriate action.

• 12/26/2024· POWER TRAIN

  The contact owns a 2020 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/22/2024· STRUCTURE

  Rear window leaking. There is mold inside vehicle.

• 12/22/2023· POWER TRAIN

  The Transmission Oil Cooler line separated at the crimp joint from the rubber hose to metal pipe. This sprayed trans fluid all over my hot exhaust(fire risk) and caused and immediate loss of propulsion as I was accelerating to merge onto the highway. I was lucky enough to have multiple vehicles swerve to avoid hitting me. This defect left me on the side of the expressway.

• 12/14/2022· ELECTRICAL SYSTEM,SERVICE BRAKES

  My truck continously displays service trailer brake system error on home screen. I have researched the error and found replacing the switch is a simple fix. However in my case this didn't work. I have tried 2 different switches, 1 being GM brand without success. Not sure what else to do. I tow a bumper pull travel trailer and fear this could cause an accident when my family and I are on a vacation.

• 12/13/2024· POWER TRAIN

  The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/09/2023· SERVICE BRAKES

  I purchased this vehicle brand new from Lunghamer Chevrolet in Pontiac, MI. I park my truck on a hill every day and as of around a week ago the emergency brake system won't disengage properly. I know it has been engaging since, my gas milage has decreased significantly. Then, a warning light came on the dash, so I took it to Wally Edgar Chevrolet in Lake Orion for diagnosis and they told me that the actuators and wiring harness need to be replaced. They said that there seems to be corrosion on the connector to the harness, and the actuators need to be replaced. Since, my warranty is expired they will not cover the repairs and they quoted me $2,125. I only have 48,428 miles on this vehicle! If the emergency brake is engaged, couldn't it completely stop my vehicle without warning? I drive the highway every day! Isn't this a safety concern? I don't go off road, I don't abuse this truck and I keep it clean as much as possible! Yes, I live in Michigan but, GM has been producing vehicles for quite a long time and I cannot believe they can't keep the wiring connector from corroding. I also went online to see if there were others that have experienced this, and I found one owner of the same model that had to fix it twice! [XXX] . I'm sure I could find more complaints but, I stopped there since I am so disappointed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/08/2020· STEERING

  AT SPEEDS ABOVE 58MPH THE STEERING WHEEL VIBRATES TERRIBLY. THE TRUCK HAS BEEN AT THE DEALERSHIP 16 HOURS OUT OF THE LAST 20 DAYS I HAVE OWNED IT. THEY HAVE DONE OVER A DOZEN ALIGNMENTS AND TIRE BALANCES WITHOUT MAKING IT ANY BETTER. I HAVE ASKED FOR TIRE REPLACEMENTS OR OTHER CHANGES TO THINGS THAT WOULD MAKE IT VIBRATE AND THEY SAY NOTHING IS WRONG WITH THE TIRES. SEEMS LIKE THEY ARE STUMPED ON WHAT TO DO OTHER THAN CONTINUING TO BALANCE THE TIRES.

• 12/07/2021· POWER TRAINCrash

  Truck on its own Shift from Park to Drive on its own while at idle. Summary: My 2020 Silverado 2500HD was in the driveway idling in Park. The vehicle was empty and I was checking the garage for screws from a project I had just completed and I wanted to make sure they were all picked up before I parked the truck in the garage so that I did not get a flat tire. After looking for screws and assuring myself everything was cleaned I proceeded into the third bay of our garage and right behind me by an inch the truck proceeded into the garage at a good rate of speed and crashed into the house. I quickly ran through the third bay and to the vehicle as it was still wanting to proceed into the house. I quickly shifted it into Reverse from Drive backed up about 2 to 3 feet and placed the truck back into Park again and placed the emergency brake on and shut the truck off...

• 12/05/2020· EXTERIOR LIGHTING

  I WAS DRIVING IN A SNOW STORM AND THE HEADLIGHTS PACKED IN VERY THICKLY WITH HEAVY WET SLUSHY SNOW AND NO LIGHT WENT THROUGH AND I COULD NOT SEE THE ROAD. THE HEADLIGHT LENS AND THE SURROUNDING TRIM FORM A V-SHAPED TROUGH AROUND THE LIGHT THAT DOESN'T ALLOW THE SNOW TO SLIDE OFF FROM WIND AND BUMPS. THE SHAPE ACTUALLY ENCOURAGED SNOW TO ACCUMULATE AND COVER THE ENTIRE LENS AND THE LED LIGHTS RUN SO COOL THEY DON'T CAUSE ANY SNOW TO MELT. I HAD TO PULL OFF THE ROAD AND CLEAN THE HEADLIGHTS MANUALLY TWICE DURING A 26 MILE TRIP.

• 12/01/2021· SERVICE BRAKES

  The brake pads which were installed from the factory are known by GM as being defective. This was acknowledged when technical bulletin 20-NA-020 was released. The brake pads were know to contain low scorch friction material which can lead to premature wear. When this was discovered, GM began installing new pads which have a high scorch friction material and feature a new lining shim on the backing plate. GM failed to notify their customers of this problem. GM has done this deliberately since once the vehicle reaches over 7,500 miles, the pads are no longer under warranty. I discovered my vehicle was effected from this due to increasingly hearing a high pitch screeching sound coming from the vehicle. After immediately noticing the issue, I scheduled a service appointment and conducted my own research of this issue. This is when I discovered the technical bulletin. Due to my vehicle having over 7,500 miles, I was advised the cost for replacement is my responsibility. The cost for replacement including parts and labor from Chevrolet is approximately $750-$800. This issue is a direct safety concern and a known problem which GM failed to notify their customers of. GM deliberately withheld this information to shift the cost burden of replacement to customers beyond the 7,500 mile warranty period.

• 11/26/2024· POWER TRAIN

  The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The located dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/25/2020· AIR BAGS,SERVICE BRAKESCrash

  FOLLOWING A VEHICLE WITH 4-5 CAR LENGTHS BETWEEN, THE VEHICLE IN FRONT OF US DID A PANIC STOP IN HEAVY TRAFFIC. WHEN TRYING TO STOP OUR NEW TRUCK AL IT DID WAS SKID WITHOUT ANY NOTICEABLE ABS ACTIONS. WE WERE TRAVELING APPROXIMATELY 65MPH AT THE TIME OF THE PANIC STOP. TRUCK ONLY HAD 4000 MILES ON IT AT THE TIME OF THE ACCIDENT. ROADS WERE DRY.

• 11/19/2024· POWER TRAIN,VEHICLE SPEED CONTROL

  The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. No warnings lights were illuminated. The contact pulled over to the side of the roadway, turned off and restarted the vehicle; however, while attempting to shift into drive the vehicle hesitated and failed to respond as needed. The contact stated that the failure persisted. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.

• 11/15/2024· POWER TRAIN

  The contact owns a 2020 Chevrolet Silverado 2500. The contact was notified of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/10/2025· POWER TRAIN,ENGINE

  The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the rear wheels locked up momentarily. The check engine warning light was illuminated. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who confirmed that the recall repair was a one-time free repair, and no further assistance was provided. The failure mileage was approximately 188,000.

• 11/09/2023· STRUCTURE

  Back window leaked. It was a heavy mist all night, not even heavy rain yet, and when we opened the passenger back door in the morning around 7:30 am, we found a pool of water on the back seat and water running down the seat. When I checked the forums, there is an abundance of complaints about the back windows leaking in Chevy trucks for many years now.

• 11/07/2023· FUEL SYSTEM, GASOLINE

  The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that on several occasions while driving at various speeds, the vehicle started to lose motive power and then stalled. The contact stated that on most occasions, the vehicle was restarted after one attempt. The vehicle was taken to three different dealers on several occasions however, the failure could not be duplicated. The vehicle was then towed to a dealer where it was diagnosed that the Fuel Pump Driver Module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.

• 10/27/2020· STEERING

  10/26/20 WHILE TRAVELING ON THE FREEWAY FOR THE LAST FEW DAYS, I NOTICED THAT THE STEERING FELT LOOSE. I TOOK THE TRUCK TO LES SCHWAB TO HAVE THE TIRES CHECKED AS A PRECAUTION. ON 10/27/20 I INADVERTENTLY RAN OVER SEVERAL POTHOLES ON THE FREEWAY AND THE FORCE OF THE PASSENGER SIDE TIRE HITTING THE POTHOLE FORCED THE STEERING WHEEL OUT OF MY HAND. I HAVE OWED THIS VEHICLE JUST UNDER TWO WEEKS, WHICH WAS BOUGHT NEW AND CURRENTLY HAS 630 MILES ON THE ODOMETER. WHILE RESEARCHING, I CAME ACROSS ANOTHER POST WITH SIMILAR STEERING ISSUES. NOT SURE IF THIS IS ISOLATED; HOWEVER THE DEALER WILL BE NOTIFIED IN THE MORNING.

• 10/23/2020· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  THREE DAYS AFTER PURCHASING MY 2020 CHEVY 2500 SILVERADO, ON SEPTEMBER 28TH, 2020 AROUND 1253 I TRIED TO START MY TRUCK AND IT WOULDN'T START. THE TRUCK TURNED OVER BUT SEEMED LIKE IT WASN'T GETTING FUEL. I THEN RECEIVED A DIAGNOSTIC ALERT. AFTER CHANGING THE RELAY THE TRUCK RAN FINE. I THEN SCHEDULED TO TAKE IT IN TO THE DEALER ON OCTOBER 5,2020 TO HAVE A DIAGNOSTIC DONE ON THE TRUCK AND THEY FOUND NOTHING. THE VERY NEXT DAY IT DID THE SAME THING ON OCTOBER 6TH, 2020. I THEN SCHEDULED TO HAVE IT TAKEN IN AGAIN AND FOUND OUT THAT THE FUEL CONTROL MODULE ON SEVERAL OTHER GM VEHICLES WHERE FAULTY ON NEW VEHICLES. I HAD TO CANCEL MY SECOND APPOINTMENT DUE TO THE DEALER WOULDN'T PROVIDE ME WITH A LOANER CAR WHILE THEY WORKED ON MY TRUCK. THIS VEHICLE IS UNDER WARRANTY. THEN AGAIN ON THE OCTOBER 20TH, 2020 THE VEHICLE WOULD NOT START. AFTER CHANGING OUT THE RELAY SWITCH IT SEEMED TO RESET THE SYSTEM AND STARTS AND RUNS FINE AND THE CHECK ENGINE LIGHT GOES OFF. I WORK IN EMERGENCY SERVICES AND NEED MY TRUCK TO RUN WHEN I TURN THE KEY OVER. THERE'S NO COMMON FACTOR LEADING TO THIS LACK OF TURNING OVER. AND MY DEALER IS NOT WORKING WITH ME TO COME TO A SOLUTION TO THIS PROBLEM. THIS HAS HAPPENED ON 3 OCCASIONS AT RANDOM TIMES.

• 10/18/2025· STEERING

  Intermittent steering catches

• 10/07/2020· ELECTRICAL SYSTEM,SERVICE BRAKES

  VEHICLE HAS SEVERAL ELECTRICAL / COMPUTER PROBLEMS INCLUDING BUT NOT LIMITED TOO. ELECTRIC PARKING BRAKE APPLIES ITSELF AT CERTAIN TIMES. HILL START ASSIST ALSO APPLIES ITSELF AT TIMES BOTH ON LEVEL GROUND. EXCESSIVE PRESSURE NEEDED TO STOP VEHICLE COMING DOWN EXPRESSWAY RAMP WITH DIESEL EXHAUST BRAKE ON AND NO TRAILER ATTACHED. BRAKES SMELL HOT AFTER STOPPING. VEHICLE WAS STOPPED WITH ELECTRIC BRAKE PROBLEM & HILL START ASSIST. BRAKE SMELL WAS AFTER VEHICLE WAS STOPPED FROM DRIVING APPROX. 25 MILES. EXCESSIVE BRAKE PRESSURE WAS NEEDED TO STOP VEHICLE ON GRADE WITH DIESEL EXHAUST BRAKE ON. UNKNOWN REASON FOR THESE PROBLEMS. ELECTRIC PARKING BRAKE SELF APPLIES WHEN GETTING OUT OF VEHICLE AFTER PLACING GEAR SHIFT IN PARK. HILL START COMES ON AT TRAFFIC LIGHT, TRUCK IN GEAR WHEN ACCELERATING FROM STOP. I HAVE CELL PHONE PHOTOS OF THE PARKING BRAKE ACTING UP BUT DO NOT KNOW HOW TO TRANSFER THEM.

• 10/01/2020· STEERING,SERVICE BRAKES,ENGINE

  AFTER OWNING THE BRAND NEW TRUCK FOR LESS THAN 24 HOURS (APPROXIMATELY 170 MILES ON THE ODOMETER OF THE VEHICLE), I WAS DRIVING IN A STRAIGHT LINE ON A 2 LANE HIGHWAY AT APPROX. 50-55MPH. MY FOOT WAS LIGHTLY ON THE ACCELERATOR, MAINTAINING SPEED, AS I HAD JUST PASSED THROUGH A TRAFFIC CIRCLE ABOUT A MILE PRIOR, AND WAS IN A SMALL LINE OF "TRAFFIC" TRAVELLING ON THE ROAD. THE REAR WHEELS BEGAN TO LIGHTLY SHAKE (IT FELT SIMILAR TO DRIVING ON RUMBLE STRIPS) FOR APPROXIMATELY 3-5 SECONDS, THEN SEVERAL WARNING LIGHTS ON THE DASH LIT UP AND THE TRUCK VIOLENTLY "JERKED" THEN PULLED AND DRIFTED ONTO THE RIGHT SIDE OF THE ROAD, ONTO THE SHOULDER. THE TRUCK THEN SPUTTERED AND STALLED. I DID NOT ATTEMPT TO RESTART OR MOVE THE VEHICLE, INSTEAD WORKED WITH THE DEALERSHIP TO OBTAIN A TOW TRUCK.

• 09/27/2024· ELECTRICAL SYSTEM,ENGINEFire

  We just arrived to our out to town destination and exited the vehicle. We drove 80 miles to get there. The truck was running when we noticed white smoke coming from under the hood then immediately large red flames.

• 09/26/2022· STEERING

  The truck pulls to the right, pulling it off the road. It has 50k miles now and the dealer has aligned it 6 times and it’s showing within specifications, but continues to pull to the right. The dealer can’t find the cause of the problem and GM has no answer but for me to start paying to change parts which may or may not fix it.

• 09/23/2025· SUSPENSION,POWER TRAIN

  I just financing this car and dealer write on dmv price of $57,057 with 63,631 miles that the tell me that was a pre contract on 9/13/24 then they then the bring the truck on 9/15/2025 with 64156 miles at the price of 61,777 on the contract i dont know what to do

• 09/15/2022· SERVICE BRAKES

  Brake pad material is causing a glaze over on the rotor and cause a high pitch squeak. Had a reacal on the pads and replaced with a different pair that was supposed to be better. Since this has been done 3 days later started doing same thing again . Now it is causing brakes to stick at low speeds and is becoming a safety issue and concern for me and my family riding in our truck.

• 09/15/2022· TIRES

  Tread separated while driving on the interstate causing extensive damage. Tire did not deflate.

• 09/13/2025· TIRES

  As I was driving I got a really bad vibration once I pulled over to check it out I discovered the tire was separating . The tires had about 10,000 miles on them. I have another tire that just recently did the same thing I will also be reporting

• 09/13/2025· TIRES

  While driving home I noticed a vibration in the steering wheel. Once I got home I looked over the tires because I had one start to come apart a month ago so I was worried another one was doing the same thing, and I was correct. The tire has roughly 12k miles on it

• 09/11/2023· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that the radio volume was decreasing and increasing intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was water leaking through the rear sliding window into the stereo amplifier, which had caused the amplifier to experience an electrical shortage. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,763.

• 09/10/2025· UNKNOWN OR OTHER

  The rear camera goes out when backing up. This causes a safety hazard due to not being able to see.

• 09/05/2025· POWER TRAIN

  Transmission valve body issue

• 09/02/2025· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  I am writing to express my serious concern and frustration regarding the unresolved recall on my 2020 Chevrolet Silverado 2500 (VIN: [XXX] ). Despite multiple visits to multiple dealerships, I was repeatedly told that the necessary parts to complete the recall repair were on back order and instructed to “wait for parts.” No interim solution or assistance was ever offered. As a result of this delay, my vehicle broke down without warning, leaving me stranded on the side of the road. This created a hazardous situation and significant disruption to my day. To make matters worse, I had to pay out of pocket to have the truck towed to a repair shop in an effort to get it operational—an expense I should never have incurred given the known recall and repeated attempts to have the issue corrected by Chevrolet. I have been a loyal Chevrolet owner and have always trusted the brand for its quality and dependability. However, this delay and lack of proactive support is causing significant inconvenience and eroding that trust. This situation is unacceptable for several reasons: 1.Safety Risk and Recall Obligation: Chevrolet acknowledged the defect by issuing a recall, yet I have been forced to operate a vehicle that does not meet your own safety standards for months. 2.Repeated Service Attempts with No Resolution: I followed the proper process and visited an authorized dealer multiple times, only to be turned away each time with no solution beyond “wait for parts.” 3.Breakdown and Financial Loss: The vehicle failure and subsequent towing expense are a direct consequence of Chevrolet’s inability to provide timely parts or alternative accommodations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 08/30/2020· STRUCTURE

  THE CAB IS LEAKING RAIN WATER IN THE BACK DRIVER SIDE CORNER OF THE CAB! I JUST NOTICED IT WHILE WE WERE DRIVING IN THE RAIN. IT LOOKS LIKE IT HAS OCCURRED TWICE BEFORE BECAUSE OF STAINS.

• 08/08/2024· TIRES

  I was traveling at 45 mph. Rear Passenger tire tread separated from tire, broke off and damaged wheel well, front & rear mud flaps, rear corner of bumper and cracked taillight. Tire have under 37,000 miles on them.

• 08/01/2024· POWER TRAIN

  The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the transmission was slipping without warning. The vehicle stalled without warning, causing the contact to restart the vehicle to continue driving. While attempting to accelerate, especially, after the vehicle was idling, the transmission failed to properly change gear, causing the vehicle to accelerate at slower speeds than intended. There were no warning lights illuminated. The vehicle had been taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle had not been repaired due to a low supply of transmissions. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 80,000.

• 07/29/2023· ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES

  Numerous times since first taking possession of new vehicle trucks electronic emergency braking system has activated while driving all on its own without warning. several times while on slower side roads and several times while at Interstate speeds, twice coming very close to a head on collision and once coming close to being rear ended while towing a car on a trailer by a semitrailer. The last time there was a message on the drivers information center that stated "service parking brake" The truck has been out of service use to several dealers to diagnose the problem to no avail. I've explained to the dealers its like having a blown tire, you can't predict when it will happen. Its a very dangerous situation. Second the goodyear wrangler tires tend to slide on curves in wet weather. This happens whenever the road is wet and you are on a curve. Both these defects have been reported to the manufacturer as well as servicing dealers. Very dangerous truck.

• 07/23/2020· UNKNOWN OR OTHER

  THE TRANSMISSION LOCKED UP WHEN SLOWING DOWN AT A EXIT FROM OHIO TURNPIKE. THE VEHICLE WAS THRONE INTO A SKID JUST MISSING TWO LIGHT POLES. THE VEHICLE ONLY HAD 505 MILES ON IT ,THE DEALER INSTALLED A NEW TRANSMISSION IN IT . WE NOW HAVE 650 MILES ON IT AND HOPE THIS OR OTHER ISSUES OF SAFETY DON'T ARISE .WE HOPE THAT THERE ARE NOT OTHER TRUCKS OUT THERE WITH THIS PROBLEM .

• 07/21/2020· STEERING

  THE VEHICLE ALWAYS PULLS TO THE RIGHT. AFTER TWO INSPECTIONS AND ALIGNMENT CHECKS BY THE GM DEALER THEY STATED THAT IT IS A SOFT WEAR PROBLEM THAT THEY HAVE NO FIX FOR. IT TAKE CONSIDERABLE EFFECT TO KEEP THE VEHICLE ON THE ROADWAY. ALSO THEIR IS AN ISSUE WITH THE STEERING SYSTEM. THE STEERING WHEEL CAN BE PULLED OUT OF THE DRIVERS HAND IF A POT HOLE IS ENCOUNTERED. THERE HAS ALSO BEEN TWO SITUATION WHEN HARD BRAKING WAS REQUIRED THE VEHICLED PULLS HARD TO THE LEFT.

• 07/08/2021· STEERING

  The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving 38 mph, he noticed the steering wheel was loose. The contact started to hear an abnormal sound coming from the vehicle. The contact stated while driving over a small bump in the roadway, the vehicle inadvertently steered to the right. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the pitman arm and idler arm to be replaced. The contact called the local dealer and made them aware of the repair that was needed on the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.

• 07/03/2023· TIRES

  LT275/65R20 July 2022 Driving home low tire signal came on, had bubble in tire, tires only had 22,000 miles. This is first of three complaints on these tires. Other two problems happened this past June. Two more tires with bubbles all tires under 30,000 miles.

• 07/03/2023· TIRES

  LT275/65R20 Wrangler Trailrunner After my second tire having a bubble, I was riding and felt a wobble so I took it to a car care in el campo, instead of getting the tires rotated and balanced. I had yet ANOTHER TIRE with a bubble. Tried to order another tire but come to find out that Good year discontinued this style of tire. I know they did it because of how bad a tire they have. So I had to order a full set of four new tires. So now I have one tire with less than 8000 miles and another with less than 500 miles and I had to pay for four new tires. I think Goodyear should pay for their mistake not write it off and make another tire without any recourse.

• 07/03/2023· TIRES

  LT275/65R20 Goodyear Trailrunner On vacation and started feeling a wobble from the back. Pulled over to see a bubble on the tread and part of wall. Luckily I caught it before it blew apart. Finally found a tire at a dealership in Castroville, tx. Didn’t know they were discontinuing the tires until I got home to have another tire with a bubble which will be on another complaint. On another note my first complaint which is complaint #11530224 I forgot to mention the tire was a wrangler Trailrunner.

• 06/25/2026· ELECTRICAL SYSTEMFire

  I got to my destination and got out of the truck and like a hour later I came back to my truck to get in and my truck was full of smoke and stunk and my center console and center dash melted and gone . Nothing would work . That’s all I know

• 06/18/2022· TIRES

  Lt 275/65 r20 Tread separated from casing in one piece. Casing still holds air. Caused damage to truck bed and bumper. Pending response from gm dealership.

• 06/06/2025· ELECTRICAL SYSTEM

  Power tailgate opening unexpectedly. Tailgate opens and closes without warning. The same issue that Safety Recall N232426400 describes.

• 06/05/2024· STRUCTURE

  Water leaking in around rear window causing moldy smell, puddled water on rear floor, saturated carpet. Believe to be health hazard because my eyes & nose burn when I’m in the vehicle. Have not had any inspection of this problem because the warranty had run out before I discovered. This is a known problem to GM on numerous trucks as I learned after researching. Truck has very low mileage, less than 15000. Very disappointed.

• 06/04/2025· UNKNOWN OR OTHER

  We received a recall on this truck 2/2025 showing that there was a transmission control valve defect that was causing excessive wear on the gears. We took it into Sands Chevrolet and they did a repair under warranty. Within a few weeks, the truck again lost power, would not go over 30 MPH and caused a safety issue as it happened while on the highway. We immediately took the truck back to Sands who informed us of the recall and that the transmission needed to be repaired because of the excessive wear under the recall. Sands Chevrolet told us it would be 2 months before they could repair it. However, there was another local shop that could so we took it there and had it repaired within days. The dealership told us to submit our invoice and credit card statement showing that we paid the $5575 out of pocket that we were told we would be reimbursed for. Now, Chevy is denying that there was even a recall on the vehicle.... but I have the letter from GM showing the recall and the local Sands dealership is the one that told us to go get it fixed. I have the scan of the safety recall, but it is not letting me upload it here. It is GM Recall # N242454440

• 05/16/2021· SERVICE BRAKES

  Front brakes are squealing and don’t seem to stop like they should. Loud squeal starting at 5,000 miles and still continuing.