2020 Chevrolet Bolt EV

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2024· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  While traveling at highway speeds, my Chevrolet Bolt (2020 with 20K miles) made a clunking noise followed by a loss of speed. The clunking noise had previously been reported to the dealer, but they were not able to identify any issues at the time. During this incident, however, the car ultimately lost all speed, forcing me to pull over to the side of the highway. This sudden loss of propulsion posed a significant risk to my safety and the safety of other motorists, not only due to the loss of power, but because it happened at an interchange where multiple highways are connecting. I was left on the side of the road waiting for a tow because the car was inoperable. Prior to this sudden failure, there were no warning lamps, messages, or other symptoms, aside from the previously reported clunking noise. After this incident, the dealer diagnosed the issue as the one listed in the technical service bulletin, which states that "the terminals may not have been perfectly aligned during installation at the vehicle assembly plant." Unfortunately, this issue was not covered under the warranty and currently this problem is not a recall item for the Chevrolet Bolt.

• 12/28/2021· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  Yesterday, 27 December, the vehicle was presented to Capitol Chevrolet for service under this recall number 21v650 They did not repair anything. To the contrary, they reset software to gimp the vehicle battery capacity --and hence, range performance--to only 80%. The car is worse now than before they "fixed" it. No date set for actual repair, when already more than 4 months have elapsed. And in the meanwhile, GM continues to collect 100% lease payment on only 80% delivered car. Not acceptable.

• 12/23/2022· POWER TRAIN

  Chevrolet issued a recall to replace a defective battery on our Chevrolet Bolt 2020. The recall was issued in April 2021 and we still have not received the new battery. The car is coming up on the end of its lease. We would like to buy out the lease but are not getting any comfort from Chevrolet or the dealership that the issue will ever be fixed. The dealer initially told us that a software patch reducing battery capacity and range by 20% "fixed" the problem.

• 12/20/2022· ELECTRICAL SYSTEM

  I have called my dealer at least 10 times over the last 2 years and still get the same answer from them on when I will be getting my batteries changed out. They say they are on backorder and do not know when they will be available. I would thin more than 2 years is sufficient time to correct their recall if they really wanted to.

• 12/16/2024· UNKNOWN OR OTHER

  Doors would not unlock. Key fob did not work. Exterior door switch did not work. Interior switch did not work. It was raining that day. After the car dried out the locks worked again.

• 12/13/2022· UNKNOWN OR OTHER

  For 30K miles my rear camera view was full screen and proper aspect ratio. At some point after that I shifted into reverse quickly after starting and the view changed to a "zoomed" view. The screen image was fisheyed and 4/5th of the screen. Bulletin No.: 18-NA-050 Date: July, 2019 is incorrect. GM sold me a car that had proper full screen display in correct aspect ratio and now it fails to return to the as purchased image. My pickup truck has a button to adjust zoom that mimics this problem. GM needs to correct the zoom on cars to reflect true image.

• 12/13/2021· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and the contact was in the process of obtaining a buyback. A case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/09/2022· POWER TRAIN

  Our letter to GM: November 23, 2022 [XXX] Chairperson and CEO General Motors Corporation 100 Renaissance Center, P.O. Box 431301 Illinois, Detroit 48232-5170 Re: Bolt EV Battery Recall #N212345940 VIN: [XXX] Dear [XXX], We are extremely frustrated and disappointed in GM’s performance in replacing the defective and dangerous batteries in our 2020 Bolt EV. It has now been over 14 months since Chevrolet announced the battery recall N212345940 on our 2020 Bolt EV — NOTHING has happened since other than reducing the range and value of our car.. We first leased a 2017 Bolt EV and opted to lease another at the end of the term SOLELY because of the ADDITIONAL range. It is over a 210 mile roundtrip to visit a relative and the 2017 model was barely making it. With a stated 259 mile range, the 2020 model was a good fit UNTIL the battery recall was announced the the safety software update severely limited the battery charging and mileage range. We no longer take the Bolt EV. We believe because of GM’s slow response, we demand $100 compensation for each and every month the car cannot meet its full charge capability, reducing its utility to us. Moreover, we also demand to know exactly WHEN GM will be replacing our Bolt EV batteries. The silence has been deafening. We are considering joining the class action lawsuits against GM regarding this matter. Your response to our demands will make a material difference in our decision to join the class AND whether or not we decide extend our lease, buy the 2020 Bolt EV outright at lease end, or simply return a grossly defective car to GM at lease end, October 2023. Sincerely, Copy to: [XXX] General Sales Manager, [XXX] Chevrolet 583 Soscol Avenue, Napa, CA 94559-3405 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 12/03/2021· UNKNOWN OR OTHER

  I had purchased GM original equipment when I bought my car. They are the factory floor liners that are sold by GM and can be bought at the dealership. The floor liners, for the most part, cover all of the footwell areas of the driver, passenger and rear seating. The following dates are approximate so keep that in mind. In August of 2021, I was attempting to get out of the way of a commercial vehicle that was about the run me off the road. While attempting to do that the accelerator pedal became lodged under the drivers side floor liner and would not release. This caused the acceleration for the car to be at the maximum level, resulting in the car taking off very rapidly. Only after applying the brake at the same time and getting over to the shoulder was I able to shut the car off and dislodge the pedal from the floor liner. Besides being absolutely terrifying it was extremely dangerous. It again happened in October of 2021. It is obvious when you look at the floor liner and it's design. The edge is sticking up just far enough to catch the bottom of the accelerator pedal and becomes very difficult to dislodge, especially when you add in the panic it causes when your car suddenly takes off as fast as it possibly can in traffic. I have contacted GM about getting replacements sent out and they said they are not doing that at the moment. I contacted the dealership where I purchased the liners and they said they were not going to do anything about it.

• 12/01/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  This recall advises not parking in my garage due to potential fire, it advises not charging to 100% due to likelihood of fire, . By not charging to 100% the car does not operate as intended. The Richmond International Airport posts a sign saying Bolt vehicles may not park in their garage or it will be towed at the owners expense. My windshield has a crack the length of the windshield. Safe lite ordered a Chevrolet windshield more than 3 weeks ago and Chevrolet has not been able to provide Safelite a windshield replacement. What alto dealer builds a car and does not stock replacement parts for obvious failure points! There is a recall on the floor mat sold by Chevrolet on the drivers side front. Chevrolet stated that the mat must be removed however parts are not available at this time as replacement. These failures are unacceptable and GM/Chevrolet should be mandated to buy back the car from the user immediately!

• 11/28/2023· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  Chevrolet dealer was unable to install software during 2 hour N212345944 recall service. Stated that due to error codes and were unable to contact technical support for assistance with errors. I was told to reschedule and leave the vehicle for another attempt. My concern is that GM/Chevrolet repeatedly lead me to believe they had a Final software remedy and they are not delivering on it. They have had more than three years to fix the problem and I am still being denied full use of my vehicle.

• 11/26/2024· EXTERIOR LIGHTING

  This car has One Pedal Driving (OPD) which allows you to slow the car to a stop, without using the brake pedal. The car activates the brake lights, based on sensors in the car which sense the deceleration. In this mode, the brake lights are NOT activated by any pedal action by the driver, only by the vehicle's actual deceleration. This all works great EXCEPT the fact that once the car comes to a stop, the brake lights turn off. This is obviously a hazard for any stopped driver and there are anecdotal cases of rear end collisions caused by the lack of brake lights. This problem is fixed in later models of this car. I presume that this issue could be fixed by a simple software update.

• 11/21/2022· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 11/19/2024· EQUIPMENT

  About one month ago (ironically at about the same time Enel X pulled out of the US and Canada) we noticed a burning smell when we charged our Bolt, at home, using our JuiceBox type 2 charger. At first we thought it was the car, but nothing appeared amiss. We charged the car 3-4 times during this month time period, and the smell was present every time. After the last charge (one week ago), I checked the NEMA receptacle and discovered it was partially melted and one prong of the plug was coated in black "tar". I turned off the breaker, removed the receptacle cover and the black wire was burnt and the plastic connector housing behind the receptacle was badly burnt. The charger, cord and plug, and receptacle are all available for inspection (although we plan to have the wiring repaired and a new charger installed soon). I believe if we had continued to use the charger it would have resulted in a fire in the garage - obviously a safety concern. I am unaware if this problem has been reproduced by a dealer or independent service center; however, I read in Consumer Reports other JuiceBox users have reported fires they believed were caused by the charger. At this time the charger has not been inspected by the manufacturer, police, or insurance representative. A licensed electrician is scheduled to inspect and repair the wiring within the next week. Aside from the smell there was no warning or message (the car charged normally). The smell began about a month ago, and was only present while charging. Note that a licensed, bonded electrician installed the wiring and plug receptacle for us in 2020.

• 11/16/2022· POWER TRAINCrash

  When I was parking my car on the street, in front of my house, my Chevy Bolt suddenly accelerated. Like it was full throttle. I slammed the brake pedal, didn't help. My Bolt pushed forward, then to the sidewalk, my parked 4000lbs van, that was in front of me (van had front wheels turned/pointing to the curb). My bolt continued accelerating for another few seconds, even that I was pressing brake pedal as hard as I could. I released and pressed brake pedal at least once or twice. Eventually my car stopped. Whole ordeal lasted just a few seconds. I turned the car off. After a minute, I turned the car on again, very carefully. It behaved normally. Throttle and brakes behaved like always. I parked it and will have it towed to the diagnostic or service place. Both my Chevy Bolt and my van (Dodge ram 1500 van 2003) sustained significant damage.

• 11/16/2022· ELECTRICAL SYSTEM

  I am filing a complaint against GM. The following info is from the NHSTA website. Original recall date: Aug 20,2021. Manufacturer Recall Number N212345940. NHTSA Recall Number 21V650. Recall Status: Recall Incomplete, remedy not yet available. I have waited over a year for my replacement battery. GM has seen an almost 15,000 vehicle surge in Bolt EV and EUV sales in the most recent financial quarter. And GM has announced increasing new Bolt production by almost 400%. However, thousands of existing Bolt EV owners are still waiting for replacement batteries. GM continues to state that parts are not available. Clearly, with the surge in sales and GM’s plan to increase Bolt production, parts are available. Existing Bolt owners have suffered for years with defective batteries that none of us known if or when a battery will catch on fire and kill us or damage property. I urge the NHSTA to put pressure on GM to replace defective batteries first before selling cars with nondefective batteries. I would not be complaining if GM was not clearly prioritizing profits over people. GM is making nondefective batteries but makes existing Bolt owners wait over a year for a replacement while GM takes in revenue and generates profit. The defective batteries catch on FIRE. None of the batteries existing Bolt owners should have to wait this long for replacement batteries and suffer with anxiety and stress not knowing when or if their car battery will spontaneously ignite.

• 11/15/2023· STEERING

  steering wheel makes noise when you turn it. probable steering gear bad

• 11/15/2022· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/11/2021· AIR BAGS,VEHICLE SPEED CONTROLCrash

  I was slowly pulling into a parking lot with my Bolt EV 2020, the car accelerated uncontrollably and in a split second had collided into the wall in front of me. A section of the wall had broken and the car was wedged in the broken section of wall. This is how it came to a stop. The acceleration was so sudden and uncontrollable that even slamming my feet against the brakes did not help slow down and avert the accident. It is notable that the air bags did not engage during this accident. This wall adjoined an apartment complex and a commercial property. It was fortunate that nobody was affected expect for damage to property. But the collision could have easily caused damage to lives had there been people on the apartment complex side of property. I also had a minor less 10 years old in my car who could have been potentially affected. On reading online, I came to notice two recalls on the vehicle. One of them about the floor mats and possible acceleration as the one described by me seems related. I was not notified by Chevrolet about this recall. I could have removed the floor mats had I known about the additional issue. The only notifications I got were for the battery, for which we have followed the safety pre-cautions prescribed. This incident happened less than 14 hours at the time of writing. A police event has been filled (EVENT 21-34-0195) with the Sunnyvale department of public safety. The insurance representatives are yet to inspect the vehicle. There were no warning messages, lamps or other symptoms prior to the failure.

• 11/10/2022· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  I am filing a complaint against GM. The following info is from the NHSTA website. Original recall date: Aug 20,2021. Manufacturer Recall Number N212345940. NHTSA Recall Number 21V650. Recall Status: Recall Incomplete, remedy not yet available. I have waited over a year for my replacement battery. GM has seen an almost 15,000 vehicle surge in Bolt EV and EUV sales in the most recent financial quarter. And GM has announced increasing new Bolt production by almost 400%. However, thousands of existing Bolt EV owners are still waiting for replacement batteries. GM continues to state that parts are not available. Clearly, with the surge in sales and GM’s plan to increase Bolt production, parts are available. Existing Bolt owners have suffered for years with defective batteries that none of us known if or when a battery will catch on fire and kill us or damage property. I urge the NHSTA to put pressure on GM to replace defective batteries first before selling cars with nondefective batteries. I would not be complaining if GM was not clearly prioritizing profits over people. GM is making nondefective batteries but makes existing Bolt owners wait over a year for a replacement while GM takes in revenue and generates profit. The defective batteries catch on FIRE. None of the batteries existing Bolt owners should have to wait this long for replacement batteries and suffer with anxiety and stress not knowing when or if their car battery will spontaneously ignite.

• 11/07/2025· STEERING

  What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s steering system (specifically the electric power steering assist and/or steering rack assembly) began exhibiting stiffness, resistance, and intermittent loss of assist while turning. The steering system is still installed on the vehicle and is available for inspection upon request by NHTSA, GM, or a dealer representative. ⸻ How was your safety or the safety of others put at risk? The loss or inconsistency of steering assist makes it difficult to maintain control of the vehicle, especially at low speeds and during turns. The steering intermittently binds or jerks, creating a risk of collision with other vehicles, pedestrians, or fixed objects. Because steering is essential for directional control, any failure or unpredictability in the system poses a direct safety hazard to the driver and others on the road. ⸻ Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been observed by the owner and noted by a GM Certified dealer during inspection. The symptoms (binding and abnormal steering resistance) were reproduced during driving and while stationary. The dealer acknowledged abnormal steering behavior but initially denied warranty coverage despite the vehicle being sold as Certified Pre-Owned. ⸻ Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected by a GM Certified dealership that completed the original certification inspection and later reviewed the steering concern. The component has not been examined by police or insurance representatives at this time, but GM and NHTSA inspection is welcomed.

• 11/07/2024· STEERING

  The steering gear has failed at only 43,000 miles and yes the car is available for inspection if needed. The steering binding is a safety issue, and if left along long enough, might fully bind up causing an accident. My local GM dealership has reproduced the issue and diagnosed the failure. There have been no warning lamps, messages, or other visual indications of the failure.

• 11/05/2021· ELECTRICAL SYSTEM

  2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO SAFETY RECALL RELATED TO BATTERY FIRES.

• 11/03/2023· EXTERIOR LIGHTING

  The contact owns a 2020 Chevrolet Bolt EV. The contact stated while at a complete stop with the L(Low) mode activated, the brake lights failed to illuminate. The failure caused a crash for other vehicles that were coming from behind; however, the contact's vehicle was not impacted by the crash. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,400.

• 11/02/2023· UNKNOWN OR OTHER

  I plug in my phone and the infotainment system goes black. It also happens when my phone isn’t plugged in I don’t know what’s going on but it happens when I’m driving

• 10/30/2024· STEERING

  steering wheel gear malfunction, will not return to center after turning left or right. will pull and stay in left or right turn position, forcing driver to turn steering wheel back to center intentionally

• 10/29/2022· ELECTRICAL SYSTEM

  I have called the Chevy dealer (Gilchrist, Tacoma, WA) more than 5 times in the past year in addition to the Chevy Concierge regarding the unrepaired recall for fire risk. I have followed all of the interim charging guidelines yet still have significant fear and anxiety that my house will catch on fire while the car is being charged. In addition, there is compromised range to the vehicle due to the modifications with charging and I incur great expense by being forced to use commercial charging stations for routine long distance trips.

• 10/26/2023· ELECTRICAL SYSTEM,SEAT BELTS

  None of my local dealers will service recalls on this vehicle. They either tell me that they only perform work on vehicles purchased at that dealership or they continually reschedule my appointment.

• 10/20/2022· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/17/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt EV and EUV owners, happening as early as immediately after the car was purchased.

• 10/17/2022· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/13/2023· STEERING

  An inspection of this vehicle has found the steering to be binding. The car is only 3 years old and there is no logical reason to justify the need to replace the steering gear. If others are reporting this issue, which I'm guessing they are, I think a recall is warranted. The steering binding is a safety issue, and if it further or fully binds up it could cause an accident. I understand that it could also reduce my ability to sense road traction conditions and make fine adjustments.

• 10/10/2023· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 21V650000 (Electrical System), and the vehicle was taken to the dealer for the recall repair; however, after the repair, the vehicle made abnormal loud while charging. Additionally, the battery started overheating, causing the front end of the vehicle to become significantly hot. There was no warning light illuminated. The contact stated he had received a message through the Chevrolet app advising that the battery had failed. The vehicle was taken back to the dealer, where the failure could not be duplicated. The vehicle was taken to a second dealer, Goss Chevrolet (622 US-11, Champlain, NY 12919), where the same assessment was made. The manufacturer was notified of the failure and referred the contact to the dealer. The contact stated that the recall remedy did not fix the issue. The vehicle was not repaired. The failure mileage was approximately 48,000.

• 10/08/2023· ELECTRICAL SYSTEM

  On Oct 1, 2023 I drove about 5 miles from home to Menards. It was a sunny day. I went to leave and turned on my car and both display screens were blank. Like they were unplugged. The important screen is located behind the steering wheel and tells you your speed, engine problems (if any) and turn signals. The other tv screen just has heat/ac info, radio info, etc. I turned my car on and off 6-7 times in Menards parking lot. I left different amounts of time in between tries... up to 5 minutes. Nothing worked. So I drove home with blank screens. I stopped at a Taco Bell and tried again. Still didn't work. It was like both monitor screens were unplugged. This has happened a few times in the past. About 6 months after I bought the car. The screens went out during a car wash. Champion Chevrolet in Avon Indiana told my it was probably humidity and don't go to car wash. It happened a year ago on a rainy day. In the past, I only had to turn the car off and on once and the screens would work. This time I tried 6-7 times n two different parking lots. I drove home. Plugged it in to charge and it worked perfectly the next day. Weird and scary.

• 10/07/2022· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/04/2022· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/04/2022· ELECTRICAL SYSTEM

  We took delivery of a Chevy Bolt from Sundance Chevrolet in May 2020. GM recalled our Bolt for battery fire safety concerns in August 2021. As instructed, we took the Bolt to our local dealer for a temporary safety fix. The software install reduced battery charging to 80%. As a result, our Bolt's effective range has been greatly reduced. The car is not operating as promised. This reduced operating condition has continued for more than 13 months. I also read that we may not even receive a replacement battery when GM finally applies the final remedy, if our battery is examined and found not to be defective: https://www.recurrentauto.com/research/bolt-recalls-told-through-the-data If true, that means we would have lost at least a year of full range without any compensation. We understand that production of new batteries will take time. But this is too long. GM has been unable to remedy this problem in a reasonable time. We have a much harder time understanding why GM hasn't examined our Bolt's battery to determine if is defective. If it isn't, the software battery charge detune could be removed and we could utilize full charge range again. Seems to us GM could implement a battery examination program immediately. If true, NHTSA should require this immediately. We are extremely dissatisfied with this situation, and are hereby formally notifying NHTSA of our complaint.

• 10/03/2024· UNKNOWN OR OTHER

  The rear/front camera sometimes stop working or froze and have to turn off the car, to reset, usually happens when it rains

• 10/03/2022· VEHICLE SPEED CONTROL

  Pushed accelerator to floor. When I took my foot off the accelerator car continued to accelerate at full throttle for about 15 -20 seconds. Uncontrolled acceleration stopped when I pumped the accelerator. Chevrolet dealer found no fault codes due to a problem with the fly by wire. It appears that when the accelerator was pushed all the way down it somehow got caught and held in the full throttle position by the GM rubber floormat even though the floormat was held in place and attached to the carpet by the fasteners that GM supplies. I had the car and mats for about 2 years before this very dangerous event took place. The local GM dealer cut and removed part of the mat by the accelerator to prevent possible mat contact with the accelerator. However, the dealer could not confirm the floor mat was responsible for the incident.

• 10/03/2021· AIR BAGS,FORWARD COLLISION AVOIDANCECrash

  I hit a deer on a back road coming home from work, on impact I heard a loud explosion and smelt burning electronics and the smell of an air bag, the seat belt locked. Then after the initial impact the car then stopped and the emergency alarm went of and many messages were on the screen. Fast forward after everything, I call onstar to make ask a question they answered with I see your air bags deployed are you okay, I responded yes because "they didn't come out" the air bag switch did explosion but the air bag did not deploy.

• 09/29/2021· ENGINE

  2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO FIRE RISK SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED, BUT HAD NOT OFFERED ANY ASSISTANCE.

• 09/25/2021· ELECTRICAL SYSTEM

  Battery has a high risk of fire. GM refuses to initiate buyback according to CA lemon law.

• 09/24/2021· FUEL/PROPULSION SYSTEM

  This is a comment on an existing open recall (nhtsa chat said to use this form). Related to the Chevy Bolt recall 21V650. The latest information from GM at https://media.gm.com/media/us/en/gm/home.detail.html/content/Pages/news/us/en/2021/sep/0920-bolt.html contains this: "Within approximately 60 days, GM will begin launching a new advanced diagnostic software package that will increase the available battery charging parameters over existing guidance. The diagnostic software will be designed to detect specific abnormalities that might indicate a damaged battery in Bolt EVs and EUVs by monitoring the battery performance; alerting customers of any anomalies; and prioritizing damaged battery modules for replacement. It is GM’s intent that further diagnostic software will allow customers to return to a 100 percent state of charge once all diagnostic processes are complete." I would ask NHTSA to require GM to publicly describe how they tested and verified that this new software will find 100% of battery packs with faulty cells. For example by building a significant number of battery packs with known faulty cells in different configurations and confirming that all packs with faulty cells were correctly identified. This doesn't require the publication of proprietary information, only a description of the verification procedure and results. A previous software update was supposed to detect faulty packs but it did not work so a more robust test is required this time as they intend to use the information provided by this software to determine which packs to replace. Thank you

• 09/23/2021· ELECTRICAL SYSTEMFire

  The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (ELECTRICAL SYSTEM ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked their daughter noticed that smoke was emitting from the rear of the vehicle. When the contact came to view the vehicle the smoke had resolved and the vehicle appeared normal. The approximate failure mileage was 6,600. Vin tool confirms parts distribution disconnect. (RECALL RELATED INCIDENT) TS

• 09/23/2021· UNKNOWN OR OTHER

  2020 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 21V-560. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE MADE AWARE.

• 09/21/2024· UNKNOWN OR OTHER

  The cameras for the 360° view, front to sides and back, keep going out. It's been a repair now five times and it still came back. The dealership is running out of ideas of what to do to fix this. I think it's just a known issue that they can't seem to fix. The main issue is the front camera goes out completely and then on mine, the left side camera goes out and is just black where the front camera will be green and not functioning. I think the module that processes data isn't properly made to handle the amount of video inputs coming in and it bugs out. It seems that it's worse when the temperature swing is too much. Currently it's the temperature of hot above 90° the car gets very warm obviously.

• 09/21/2024· STEERING

  Pulls to the right when accelerating too much. Even after alignment.

• 09/21/2021· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  I received a recall notification regaring our 2020 Chevy Bolt which was purchased only six months ago. Not only is Chevy not providing any indcation as to when our car will have its battery replaced (the dealer suggests it could have six months or longer), their proposed interim fixes are completely unacceptable and unworkable. If we cannot charge the car more than 90% and if we cannot go below 70 miles, the effective range has been reduced by roughtly 50% or about 100 miles which frustrates the entire reason we purchased this car (we commute approximatel 120 miles round trip each day). They are not offering to provide a rental or substitute car nor are they offering to take the car back and I'm now stuck with a poorly made hunk of metal and lithium with no idea when we will be able to use the car again.

• 09/20/2024· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

• 09/20/2021· ELECTRICAL SYSTEM

  The contact owns a 2020 Chevrolet Bolt EV. The contact received notification of NHTSA campaign number 21V650000 (Electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.