2020 Acura RDX

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· UNKNOWN OR OTHER,VISIBILITY/WIPER

  I am submitting this formal complaint to report a recurring safety issue with my vehicle, a 2020 Acura RDX. Specifically, the rear window glass has unexpectedly shattered on two separate occasions without any apparent cause or external interference. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear window glass is the component that failed, and it is available for inspection upon request. How was your safety or the safety of others put at risk? The sudden shattering of the rear window glass posed a significant safety risk. Broken glass could have flown into my eyes or injured anyone near the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Acura is aware of this issue as it has been reported by other owners of similar models. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The police have inspected the vehicle following the incidents. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning lamps, messages, or other symptoms prior to the failure. To provide more context: The first incident occurred during cold, snowy weather, which I initially suspected might be a contributing factor. However, the second incident took place during moderate weather conditions, eliminating extreme temperatures as a possible cause. Both times, the vehicle was stationary while I was inside my workplace, and surveillance footage confirmed that no individuals or external factors were near the vehicle. After researching this issue, I found that other Acura RDX owners, particularly models from 2019-2024, have experienced similar occurrences of rear window glass shattering without cause. Despite this, Acura has not issued a recall or provided guidance on resolving the issue. I urge the NHTSA to investigate this matter

• 12/30/2025· VISIBILITY/WIPER

  The whole rear glass unexpectantly shattered. My Car was parked in the driveway and I found it this way later in the day. The whole rear hatchback glass was shattered everywhere. Glass pieces were starting to fall inside. I called the my local Acura dealer Bobby Rahal and they said this was problem with the RDX but Acura was not covering them. He said there is a TSB tech. service bulletin. This is a very dangerous defect that needs to be recalled.

• 12/30/2024· FUEL/PROPULSION SYSTEM

  I received a notice from Acura that the defective fuel pump replacement parts are now available and I should schedule the free repair with my dealership. When I called my Acura dealer (Chapman Acura) in Tucson, AZ I was told they did not have any parts. When I asked if they could let me know when they would be available, I was informed they did not know when any replacement parts would be available and that I should call back in a few weeks. Chapman Acura is the only Acura dealer in Tucson, AZ.

• 12/29/2025· VISIBILITY

  The contact owns a 2020 Acura RDX. The contact stated upon closing the driver's side door, the rear windshield shattered suddenly. The contact stated that there were shattered pieces of glass in the rear seats of the vehicle and his daughter car seat. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact related the failure to TSB Number: 22-014(Rear Windshield Glass Shattering); however, the vehicle was not covered. The manufacturer was notified but no assistance was provided. The failure mileage was 102,000.

• 12/29/2024· STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER

  The rear windshield spontaneously smashed while my vehicle was parked in my driveway.

• 12/29/2024· VISIBILITY/WIPER

  Vehicle was parked at a parking spot and all of a sudden there was a loud “POP” and the rear glass started cracking!

• 12/29/2021· VISIBILITY/WIPER

  Rear windshield shattered while parked in my drive way. Vehicle was not being driven. I have read several reports of this happening to other Acura rdx. I have contacted the dealership and Acura who have both told me I need to pay out of pocket to get this fixed. This is an Acura problem and Acura was unable to help. I should not be responsible for getting this fixed as vehicle was in driveway when this happened. I have been without a vehicle since this happened on 12/24. I'm very unsatisfied with Acura.

• 12/28/2024· UNKNOWN OR OTHER

  Rear window shattered while parked inside garage for no apparent reason

• 12/27/2024· VISIBILITY/WIPER

  Rear windshield spontaneously shattered for the SECOND time in less than 3 years while it was parked in my driveway. There was no external impact or foreign objects that may have caused it. I called an Acura dealership immediately and they acknowledged that this is a known issue with Acura RDXs, but since there’s no recall and my warranty ended, they refused to help fix the issue. Went to a local auto shop and they also pointed out this has been a common issue with Acura RDXs. This is extremely dangerous and unsafe for drivers and passengers.

• 12/27/2024· VISIBILITY

  The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked and turned off, it was later discovered that the rear liftgate window had shattered without impact. The cause of the failure was not determined and the window was later replaced by the local Satellite company. Approximately two years later while the vehicle was parked and turned off the failure reoccurred. The cause of the failures was not determined. The manufacturer and local dealer were notified of the failure. The vehicle was not yet repaired. The VIN was not available. The failure mileage was 60,000.

• 12/27/2022· STRUCTURE

  When backing out of my driveway and turning wheel to the left I get two loud popping noises from behind me. Other online reports identify this as a problem with the sunroof. I also have instances where the sunroof does not fully close unless I repush the close button. Dealer rep suggested this is most likely due to an issue with the sunroof.

• 12/26/2025· VISIBILITY/WIPER

  My rear windshield spontaneously shattered with me sitting in my driver's seat in a parking lot. I just started my car, put on my seat belt when I heard this loud noise and saw the rear windshield shattered. I found no object in my car that could have caused the problem like a rock.

• 12/26/2024· FUEL SYSTEM, GASOLINE

  The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 12/26/2024· VISIBILITY/WIPER

  Rear windshield shattered upon remote starting vehicle and rear defroster turning on. This occurred during winter weather, between 25-30 degrees after the car sat overnight.

• 12/25/2025· UNKNOWN OR OTHER

  I have a 2020 Acura RDX. In December 2022 I came out to my car and when I opened the door the entire back windshield was shattered like a piece of ice. The glass broke off into little shards all over the back of the car. Also, leaving me to drive my young daughter in the freezing cold. I had it repaired which they were able to fox the glass but not get all the shards out of the car. Yesterday, December 25l4, 2025 I went to my car which had been sitting in the garage for two days and the same thing occurred. There is glass all over my car and my garage. I have a young child and dog who could step on or touch the shards.

• 12/25/2024· STRUCTURE,VISIBILITY/WIPER

  The rear window shattered on its own!!!. I had it replaced but not all the glass debris could be removed and it is trapped inside the trunk door (lift gate), unreachable, because the way the door was manufactured. The body shop says the entire lift gate needs to be replaced. How is it possible that the customers have the pay for the repairs of this manufacturing defect! Every time I open the lift gate I can hear a lot of glass moving inside. I will never be able to resale this car if this is not fixed. As it stands, many Acura RDX owner have this huge issue!!!!

• 12/25/2024· UNKNOWN OR OTHER

  Rear window shattered with out incident. Car was off and in park. Nothing hit it to cause it to break

• 12/23/2022· VISIBILITY

  The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked, the rear window shattered without warning or impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to notify the insurance company of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to go through the insurance company and to take the vehicle to a different dealer for diagnosis. The failure mileage was approximately 20,000.

• 12/23/2019· SERVICE BRAKES, AIR,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED FOR AWHILE, THE BRAKES WOULD SQUEAK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED THE DAY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE CONTACT DRIVING IN A WET ENVIRONMENT. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER DUE TO THE SOUNDS COMING FROM THE ROTORS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECORDED THE SQUEAKING SOUND AND PLAYED IT FOR THE DEALER TO HEAR. SINCE THE DEALER COULD NOT DUPLICATE THE NOISE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED AND DIRECTED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 780. *DT CURRENT STATUS CONSUMER STATED ROTORS AND BACK BRAKES WERE REPLACED, BUT NOISE STILL REMAINS. DEALER IS WORKING ON FIXING THE NOISE DUE TO SURFACE GLAZE.*JB

• 12/22/2025· VISIBILITY/WIPER

  While entering the vehicle in the parking lock, I closed the driver door and the rear view mirror shattered completely on it own.

• 12/22/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  One day last December it rained very hard for a couple of days. It about 6:30pm I got in my car to go to an appointment. There was water inside the cab, on the seats, inside of the windshield, in the dashboard and controls... and about 4 inches of water on the floor on both passenger and driver side. When I tried to start the car, all the electrical systems went haywire. Everything was blinking at me in the dashboard many different warnings and hazard lights. I took the car to the dealership for service. I was by service department told that drainage lines on the top where the sun visor is were clogged up and the water had backed up into the vehicle. This was no fault of my own. I have maintained this automobile with Acura only for 6 years, since I purchased it. This is serious, even though it was resolved by clearing the lines but the damage to the electrical system were extensive. Now that the lines are cleared who's to say this will not happen again? Will my car flood again someday? I believe this to be a design flaw and should be corrected by Acura as a possible. I believe it should be a recall, it could affect the safety of the driver and passengers. Thanks for your attention to this matter.

• 12/22/2024· VISIBILITY/WIPER

  Acura 2020RDX. Rear windshield spontaneously shattered. No impact was made. The trunk was opened with button from inside the car. After being open for over a minute, there was a loud pop, the rear windshield had shattered. The car is available to inspect. The broken rear windshield poses a safety hazard because my car is unsecured and my garage door openers could be accessed. No warning lights were given.

• 12/21/2025· UNKNOWN OR OTHER

  Car was in park and running idle and randomly the back windshield completely shattered. The car had been on for a while probably at least 20 minutes so it wasn’t that the window all of a sudden got really warm compared to the outside cold temperature. Had Safelite replaced the window, but there are still a bunch of shards of glass in the tailgate because that would have to be fully replaced in order to remove all those glass shards and there’s no other way to do it. This is apparently a very common issue on the Acura RDX and there is a Facebook group with many people having the same issue with the rear windshield randomly shattering for no reason whatsoever. It seems like Acura dealerships acknowledge this issue, but there has been no recall.

• 12/21/2025· VISIBILITY/WIPER

  I was leaving noticed I could not see out of back windshield. Thought it was ice and put on the defroster. Went to scrape ice and noticed the windshield was shattered in pieces. Did not see any object around vehicle that could have hit or fell on it yo cause damage.

• 12/20/2025· UNKNOWN OR OTHER

  The rear window shattered. It is a safety issue because my window shattered as I was in a public parking lot and I had no idea. Also u had groceries in my trunk and now tiny pieces of glass was near my bags No but bulletin tsb 22-014 identified the issue

• 12/20/2025· VISIBILITY/WIPER

  Rear windshield shattered while parked. There was no accident/impact. Just spontaneously shattered.

• 12/20/2024· UNKNOWN OR OTHER

  Rear window shadowed due the defroster. The defroster is making the rear window break. When using the defroster it is making the rear window break into pieces.

• 12/19/2025· UNKNOWN OR OTHER

  After work, While entering my vehicle and as i close the drivers side door; the rear windshield/window shattered randomly without external force.

• 12/19/2024· VISIBILITY/WIPER

  The back window shattered in January of 2024 and again today 12/19/24. Both incidents happened after i started the car in my garage. It was a loud pop and the entire windshield shattered. I wasn't aware that Acura had a technical service bulletin (TSB 22-014). When I called the dealership to explain what happened and that I wasn't aware there was an issue until I saw it the internet and they told me that since the window had already been repaired once and it wasn't the original that they had to have it inspected and I had send pictures before they would tell my if they would pay to replace the part that is causing the issue.

• 12/18/2025· UNKNOWN OR OTHER

  The rear window shattered when the front passenger door was closed. Research confirms this is a known defect and has occurred with numerous other owners, even while driving. The vehicle was taken to the dealer who refused to repair, stating my vehicle wasn't included in TSB 22-014. The vehicle VIN is included in TSB 22-014. The window was repaired out of pocket with another company. There was no warning. This occurred on 12/15/2025.

• 12/18/2024· ELECTRICAL SYSTEM

  Alarm kept going off

• 12/18/2024· STRUCTURE

  Spontaneous rear window shattering twice. Danger to the driver and passengers.

• 12/17/2024· VISIBILITY/WIPER

  My vehicle was parked overnight and when I went to go to work this morning, I found my rear window glass shattered. There is evidence of vandalism for all my doors were locked, and everything was present inside as well as no form of any external impact before I park inside the garage or nothing falls from the ceiling. It is a common problem known for the third generation Acura RDX, where the rear class window spontaneously shatters. This is definitely a safety hazard for it can happen when driving on the road and diminishing rear window visibility.

• 12/16/2025· STRUCTURE

  Back window shattered randomly.

• 12/16/2024· UNKNOWN OR OTHER,VISIBILITY/WIPER

  Panoramic sunroof. Makes loud popping noises while going over uneven terrain such as speedbumps. I fear that this could result in breakage of the sunroof glass causing serious safety concerns to myself or other passengers. It would also make the vehicle susceptible to the elements.

• 12/15/2023· UNKNOWN OR OTHER

  The rear trunk glass shattered on its own when the car was parked. This appears to be a known issue and Acura has TSB about it. They should recall the vehicle and fix at their expense.

• 12/14/2024· UNKNOWN OR OTHER

  Upon opening rear hatch I noticed glass falling into trunk area, when closing hatch the window was shattered with no entry sign of foreign object. No branches, rocks or other foreign objects in parking space or around vehicle. Was parked in private home lot.

• 12/12/2024· VISIBILITY/WIPER

  The rear window exploded it is said to be a defroster on the rear windshield. And no While I was parked when I watched the glass exploded if I was driving the exploded could have shocked me and glass shatters feel inside the car that could potential cause cuts, Acura and private company’s have acknowledge the problem. Yes when it was replaced, there suggestion was the bring down the windows while warming up the car so that the glass temperature won’t change as fast. No worry just exploded

• 12/11/2024· VISIBILITY/WIPER

  back window spontaneously burst. vehicle was stationary. I was in the vehicle while it was parked.

• 12/10/2024· VISIBILITY/WIPER

  While driving my car in Albany New York on December 3 roughly about 15 minutes after starting the car and continuing onto a residential road the back window, spontaneously shattered without impact. The rear window defroster had been on at the time and had just cleared the frost before the drive had started. Not only did the window break a portion of the window fell into the trunk of the car and the rest of the window completely shattered into a little pieces that it was not possible to see outside of the back window. The sound of the breaking glass was so loud. It sounded as if snow was falling off the top of the car, but NO snow was present that day. The loud noise along with the lack of visibility caused issues with operating the vehicle and bringing it into a safe parking spot that was off of the road

• 12/09/2024· ENGINE

  Re: NHTA recall 23V-858 This particular recall has been active since 12-18-2023. I have checked with my local dealership, Scanlon Acura in Ft Myers, FL, to arrange for a repair several times. Each time I have been told that they do not have the part. On Friday, 12-6-2024, a spoke to a service representative at the dealership. He advised me that they did have the part and scheduled an appointment to replace the defective part on Monday, 12-9-2024. When I arrived at the dealership, I was told that they did not have the part. Something is not right here. I suspect that the dealership does not want to replace the part because it is time-consuming, expensive, and represents an action where they do not receive enough compensation. This recall has been active for nearly a year, and NHTSA should intervene to expedite this process in order to prevent possible car crashes and injuries.

• 12/09/2024· UNKNOWN OR OTHER

  Closed passenger side front door and rear glass shattered. Car was not running.

• 12/08/2024· UNKNOWN OR OTHER,VISIBILITY/WIPER

  The rear window shattered out of no ware when driving in cold conditions and the rear defroster was on.

• 12/06/2025· VISIBILITY/WIPER

  On November 22, 2025, at approximately 10:30 a.m., I visited Chandler Mall and remained there for about an hour and a half. When I returned to my vehicle and began backing out of the parking space, I noticed that my rear window was completely shattered. I immediately put the car back in park and got out to inspect the damage. Pieces of glass along the edges of the window were continuing to fall. There were no signs of vandalism—no rocks, objects, or visible fingerprints. I filed a report to determine whether security cameras may have captured any incident that could have caused the rear windshield to break, but so far no suspects have been identified. I am now waiting for the replacement part and an installation appointment with Safelite. Based on others’ experiences, some people have reported hearing loose glass inside the trunk door after similar issues, which is discouraging. I am hoping to have the rear windshield replaced without further problems or risk of future shattering.

• 12/06/2025· UNKNOWN OR OTHER

  Rear Hatch Window shattered sitting in driveway. This is a known issue and tons of people have reported it. There is many groups on facebook documenting the issue.

• 12/05/2024· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  October 30th 6pm, parked car at home and exterior lights (headlights, fog lights, rear lights) would not turn off. Car was not running. Lights finally went off when battery was completely drained. Had to jump battery to get car to dealership on October 31st. There were no previous warning lamps or messages. Dealership did a complete reinspect and were able to reproduce issue. Dealership determined that there was a leak in the sunroof. I then shared that the sunroof had been rattling and popping for a few weeks, but did not mention when dropping off for the lights since I didn't think it was related. I have spoken to Honda who states that this VIN does not have any recalls. There are known issues with the sunroofs for this year and make of car, but no recalls and the extended warranty as well as the 'certified car' warranty does not cover this issue.

• 12/04/2025· VISIBILITY/WIPER

  Drove vehicle to work in the morning and had the front and rear defroster on (they turned on automatically due to exterior temperatures when I used autostart on my AcuraLink app). When I got to work, I parked my vehicle and had no issues at that point. But, in the afternoon when I came out to my car the rear window had spontaneously combusted. There were no obvious signs of damage, nothing on the ground that would have fallen, and nothing around. When I got home I did some searching and found that Acura is aware of this issue and had issued a TSB to fix the windows, but that they are no longer doing so under warranty. The TSB is related to the window defogger, which can apparently malfunction and overheat, causing thermal contraction/expansion to break the glass. I had glass all over the inside of my car. Imagine if I were driving it and it exploded, it could have harmed me or worse - I could have been so surprised/startled that I swerved and wrecked, possibly harming others as well. This is a disaster. There's no recall on this? There's no requirement to continue to fix a well-known problem spanning several years (2019-2023 I believe)? They are just replacing the window and apparently, some of the windows being used still have the defective defogger. I'm lucky to be alive and typing this.

• 12/04/2025· VISIBILITY/WIPER

  Spontaneous rear tailgate shattered glass while parked. Yes, available for inspection. If I had driven the vehicle off the lot, I could have had flying glass to the vehicle behind me. Yes, the vehicle was immediately taken into the dealership & awaiting repairs. Vehicle has been inspected by Acura dealer. No, there were no signs of the problem prior to failure.

• 12/04/2023· VISIBILITY/WIPER

  Rear windshield glass spontaneously shattered - there was no trauma to the vehicle and no significant temperature changes, and the break was caught on security camera footage. This both made a very loud noise which would have been very startling while driving, affected visibility, and caused skin injuries due to glass shards both inside the vehicle/on personal belongings, and on the driveway which hurt my dogs paws. There is a TSB issued (b22-14) however the dealer has so far told me they haven’t heard of this issue - I am awaiting another call back. There were no warning lights or other indicators prior to this happening.

• 12/04/2020· SERVICE BRAKES

  TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'S ISSUES. ISSUE OCCURS AT ANY RATE OF SPEED AND DISSIPATES, FOR MOST PART, AFTER DRIVING AWHILE BUT WILL RETURN WITHIN 30 MINUTES OF CAR-BEING TURNED OFF.