2019 Volkswagen Jetta

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· POWER TRAIN

  TRANSMISSION IS MAKING THIS AWFUL GRINDING NOISE AND WHEN IT MAKES THE NOISE THE VEHICLE HAS LITTLE POWER TO ACCELERATE. THE DEALERSHIP SAID THIS WAS NORMAL. IVE NEVER HAD A CAR MAKE SUCH AN AWFUL NOISE FROM THE TRANSMISSION CAUSING IT TO LOSE POWER. THIS HAS BEEN HAPPENING SINCE 2000 MILES IT NEVER DID THAT PRIOR TO THE 2K MILE MARK. THE CAR HAS 6800 MILES ON IT AND IT DOES THIS EVERYTIME I DRIVE NOW.

• 12/31/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH OR HIGHER, THE CONTACT HEARD A LOUD BUZZING AND GRINDING SOUND COMING FROM THE TRANSMISSION. THE CONTACT TOOK THE VEHICLE TO SUNRISE VOLKSWAGEN (931 SUNRISE HWY, LYNBROOK, NY 11563, (516) 596-5970) TO HAVE THE TRANSMISSION CHECKED, BUT AN APPOINTMENT COULD NOT BE MADE UNTIL JANUARY 18, 2019. THE MANUFACTURER STATED THAT THEY WOULD CONTACT NHTSA. THE FAILURE MILEAGE WAS 250. *DT CONSUMER WAS TOLD BY THE DEALER NO "REPAIR" WOULD BE NEEDED THAT THEY FELT IT IS NORMAL. *JB

• 12/30/2023· UNKNOWN OR OTHER

  I had been having issues with car turning off while I was driving, at times leaving me stuck at a red light or stop sign. I’d get a warning on my car that said “Please check the starter system”. At times, my car wouldn’t start at all. This issue had been happening since around March 2023 and it’s the end of July 2023, my car stopped turning on completely. I have not been able to use my car. A recall was issued for the problems I had been having in September 2023. I haven’t been able to use my car in almost 6 months

• 12/29/2025· ENGINE

  Miles on car 79,000 December 1, 2025 Car started to slow down while driving on bay bridge, San Francisco speed went suddenly from 55 miles an hour to 30 miles and hour Lights went off EPC and RPM maximum was showing on dashboard. Car suddenly started running at 25 to 35 miles an hour while driving on the highway. I was at risk of getting hit by another vehicle since everyone else was driving at 55 and 65 miles an hour on the highway. I was Unable to drive to the mechanic or dealer and requested a towing company to take it to the dealer Important facts to add Transmission was replaced with only 50 thousand miles (2 years after bought from the dealer) On Feb 2025 Car was making noises and showing EPC light and RPM maximum. Car taken to dealer and dealer said that EVAP line was lose and fell from designated connection. Per dealer findings The Engine needs to be replaced at 79,000 miles The car was bought in December 2021 with 22,678 miles. In my opinion the car was sold defective and required two major repairs with less than 79,000 miles

• 12/28/2023· SEAT BELTS

  The contact owns a 2019 Volkswagen Jetta. The contact stated that the front driver’s and front passenger’s side seat belts failed to remain buckled while driving with the seat belt warning light illuminated. The vehicle was taken to the dealer who confirmed that the failure was a manufacturer’s defect. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the part was not covered under warranty or recall. The vehicle was not repaired. The failure mileage was 75,000.

• 12/28/2020· SERVICE BRAKES

  ROTORS WARPED TO THE POINT OF NEEDING REPAIR, AT UNDER 26000 MILES. THE CAR IS KEPT IN ARIZONA IN A DRY CLIMATE, NO RAIN, NO HILLS, MOSTLY HIGHWAY DRIVING WITH LITTLE BRAKING AND FOR THE LAST 8 MONTHS, MINIMAL USE DUE TO STAY AT HOME ORDERS. DEALER HAS NO EXPLANATION AS TO WHY THESE PARTS FAILED WHEN THEY SHOULD LAST TO 60000 MILES AT LEAST.

• 12/28/2019· POWER TRAIN

  ON DEC 14, 2019 I PURCHASED A NEW 2019 VW JETTA SEL FROM A VW DEALERSHIP. THE CAR HAD ONLY 7 MILES ON IT. THE DAY AFTER I PURCHASED IT, I NOTICED A CONSISTENT GRINDING, GROWLING OR RUBBING NOISE WHEN TRAVELING AT LOWER SPEEDS. THE CAR SEEMS SLOW, LIKE IT'S NOT SHIFTING PROPERLY. IT HAPPENS ALL DAY LONG, EVERY TIME I DRIVE IT. I TOOK IT INTO THE DEALERSHIP WHERE I BOUGHT IT & I WAS TOLD THIS IS A NORMAL SOUND. IT DOESN'T SEEM RIGHT TO ME, I'M AFRAID TO DRIVE THE CAR ON THE FREEWAY. BRAND NEW CAR! THEN I GOT ON THE INTERNET TODAY ONLY TO FIND OUT THAT THERE IS A BIG PROBLEM WITH 2019 VW JETTAS - MAYBE THE TRANSMISSION OR THE TORQUE CONVERTER.

• 12/27/2019· VISIBILITY/WIPER

  WIPER BLADES RANDOMLY START GOING. WIPER ARM IS IN OFF POSITION, IT IS NOT RAINING. SCARES ME WHEN DRIVING.

• 12/26/2019· POWER TRAIN

  2019 JETTA S. 8SPD AUTO. GRINDING NOISE FROM 4-6TH GEAR. 15-25 MPH. LACK OF POWER AND NOT FEELING COMFORTABLE DRIVING THE CAR UNDER HEAVY ACCELERATION OR LOAD.

• 12/25/2019· SERVICE BRAKES,ENGINE

  I WAS WAITING FOR A PARKING SPACE AND WAS PLACING THE CAR IN REVERSE TO GIVE MORE ROOM FOR THE PERSON TO BACK UP AND THE CAR WOULD NOT MOVE. I PUT THE CAR IN DRIVE AND AGAIN THE CAR WOULD NOT MOVE. I PLACED THE CAR IN PARK THEN BACK IN REVERSE AND THE CAR WOULD NOT MOVE. I AGAIN PUT THE CAR IN PARK, TURNED THE ENGINE OFF, RESTARTED THE CAR PUT THE CAR IN REVERSE AND THE CAR WENT IN REVERSE..THIS HAPPENED TO ME TWICE. THE OTHER INCIDENT WAS I WAS REVERSING OUT OF A PARKING SPOT AND THE VEHICLE BRAKES JAMMED ON..I CHECKED FOR VEHICLES/PEOPLE PRIOR TO BACKING UP AND THERE WERE NO VEHICLES/PEDESTRIANS PRESENT BUT THE BRAKES ENGAGED ANYWAY. THE SECOND TIME THIS OCCURRED I WAS TRAVELING AT 40 MPH AND THE BRAKES JAMMED ON AGAIN FOR NO APPARENT REASON. I CALLED THE DEALERSHIP AND THEY SAID THEY HAD HEARD ABOUT THIS "PHANTOM" BRAKING" BUT DIDN'T KNOW WHY AND AS FAR AS THE VEHICLE NOT MOVING, JUST SHUTTING DOWN THEY SAID THAT THEY RECEIVED AN EMAIL SAYING THAT THERE IS AN ISSUE WITH THE COMPUTER CHIP AND I AM STILL WAITING TO HEAR THE OUTCOME.

• 12/22/2018· VISIBILITY/WIPER

  WINDSHIELD WIPERS ON MEDIUM AND HIGH SETTINGS, HITS A PILLAR AND MAKE A LOUD TAPPING METALLIC EVERY WIPE. IT'S A POOR QUALITY SOUND THAT GETS WORSE AT HIGHWAY SPEEDS BECAUSE OF ADDED WIND STRESS TO WIPERS. MY 2005 BEATER NISSAN SENTRA WIPERS OPERATING SOUNDS LIKE A LEXUS COMPARED TO THIS 2019 JETTA SEL. TOLD DEALER, THEY TESTED AND CONFIRMED IT'S A PROBLEM. REPAIRED CAR WITH A "WIPER ARM ADJUSTMENT". I PICK UP CAR AND OF COARSE, WIPERS STILL MAKE THE STUPID NOISE. I WILL TAKE BACK NEXT OIL CHANGE AND PUSH HARDER. IT RUINS THIS CARS REFINEMENT WHEN ITS RAINING, IT'S SO ANNOYING AND VERY NOTICABLE.

• 12/20/2023· ELECTRICAL SYSTEM

  The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/20/2020· UNKNOWN OR OTHER

  FRONT PASSENGER DOOR PANELS RATTLE A LOT WHEN PLAYING MUSIC. MAKES IT IMPOSSIBLE TO DETERMINE WHETHER OR NOT THE RATTLING IS FROM THE DOOR OR SOME OTHER SAFETY CRITICAL COMPONENT OF THE CAR

• 12/19/2019· POWER TRAIN,ENGINE

  I RECENTLY STARTED A LEASE FOR A 2019 JETTA SE. I STARTED TO NOTICE A STRANGE SOUND LIKE SCRAPPING AND GRINDING AS THE CAR ACCELERATED AND PARTICULARLY AROUND THE 20-30 MPH MARK. IT IS ALMOST LIKE A SHALLOW HOWLING AND SEEMINGLY FROM THE TRANSMISSION. PLEASE ALSO NOTE THAT I BROUGHT THE CAR NEW ABOUT 25 MILES ON IT AND THE NOISE STARTED ALMOST INSTANTLY. THE VW DEALERSHIP I WENT TO GAVE NO GOOD RESOLUTION AND INFORMED ME THAT THE NOISE WAS 'NORMAL' OF THIS TRANSMISSION. A NOISE COMING FROM THE TRANSMISSION OF A NEW CAR SHOULD NEVER BE TAKEN AS 'NORMAL'. I HAVE ENJOYED DRIVING THE 2017 MODEL THE LAST 3 PRIOR YEARS AND AM VERY DISAPPOINTED WITH THIS RESPONSE AND THE WAY THE VEHICLE IS FUNCTIONING. I HOPE VW DOES THE RIGHT THING WITH EITHER A PROPER FIX OR A RECALL. I AM VERY CONCERNED ABOUT THE LONGEVITY OF THIS ISSUE AND WHAT IT MEANS SAFETY WISE NOW AND DOWN THE LINE.

• 12/19/2018· SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  THE VEHICLE SUSPENSION HARNESS SYSTEM WAS DAMAGED BY VW ROADSIDE ASSISTANCE'S CONTRACTED TOW COMPANY.

• 12/18/2019· ELECTRICAL SYSTEM

  MY CAR SHUTS ITSELF OFF RANDOMLY. AT STOP LIGHTS, SITTING IN THE DRIVEWAY, IN THE CAR PICK UP LINE AT SCHOOL ETC. I ASKED THE DEALER TO LOOK INTO THIS. AT TIMES IT WILL TELL ME THE CAR HAS TO SHUT OFF TO KEEP THE BATTERY FROM ANY DAMAGE. THE DEALER CLAIMS IT'S NORMAL BUT THERE ARE A LOT OF PEOPLE ONLINE COMPLAINING ABOUT THIS. I DON'T THINK IT'S NORMAL.

• 12/18/2019· ENGINE

  ENGINE BURNING THROUGH OVER A QUART OF OIL BEFORE 10K OIL CHANGES.

• 12/18/2019· AIR BAGS,SEAT BELTS

  WHEN MOBILE DEVICE IS PLACED IN PASSENGERS SEAT SEATBELT LIGHT COMES ON AND AIR BAG IS TURNED OFF.

• 12/17/2019· POWER TRAIN

  RANDOM SHORT GRINDING SOUND AROUND 25-35MPH IN 5TH GEAR OR IN REVERSE WHEN AT LOW RPM (1,200). SOUNDS LIKE IT IS COMING FROM THE TRANSMISSION AREA/TORQUE CONVERTER. VEHICLE IN MOTION GOING STRAIGHT OR TURNING WHEN THIS OCCURS.

• 12/16/2022· ENGINEFire

  Vehicle caught fire while putting car in reverse. Car exploded from engine, no check engine light. I could have died, the fire almost burned down a building. The fire department was called and the front of the car was melted. My arm was injured and I had to get a new cast for my broken wrist. Car was towed by city officials as a hazard.

• 12/15/2023· ELECTRICAL SYSTEM,ENGINE

  Whenever the outside temperature reached 85 degrees Fahrenheit or higher, all computer systems and electrical functions would shut off. If I was driving at the time, the engine would continue to run, but I wouldn't be able to use even the most basic functions -- blinkers, hazard lights, radio, air conditioning -- and all the gauges on the dashboard -- speedometer, gas gauge, etc. -- would stop working, creating a dangerous driving experience. If the car was already parked, or I came to a stop, the ignition would flutter and then shut off as soon as it was put into gear. And only start working again after the car had cooled down, oftentimes by having to dump cold water on the vehicle, or by parking it in the shade for an extended period of time.

• 12/15/2019· POWER TRAIN

  I OWN A 2019 VOLKSWAGEN JETTA. SINCE PURCHASE ON 9/10/18, THE CAR HAS HAD A VIBRATION. AT FIRST I THOUGHT IT WAS PERHAPS A SHIELD ON THE MUFFLER BUT AFTER 3 DOCUMENTED TRIPS TO THE VW SERVICE DEPARTMENT ON 10/17/18, 5/29/19, AND 9/18/19 COMPLAINING ABOUT THE VIBRATION, I AM TOLD IT IS FROM THE TORQUE CONVERTER. I HAVE A CASE # [XXX] WHERE I RAISED THE ISSUE WITH CUSTOMER CARE. VOLKSWAGENS' RESPONSE IS THAT IT IS A NORMAL NOISE. THAT IS AN UNSATISFACTORY RESPONSE. IT GOES ALONG WITH THE VOLKSWAGEN CULTURE OF DENIAL AS IN THE RECENT DIESEL ISSUE. THERE IS A PROBLEM; IT IS NOT NORMAL AS VW PROFESSES AND I WANT IT FIXED. THIS VIBRATION OCCURS AT 27 MPH VERY BRIEFLY AND CONTINUES AT A REDUCED NOISE LEVEL ANY TIME THE ENGINE IS UNDER LOAD ABOVE 27 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/14/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  I HAVE THE 2019 JETTA SEL PREMIUM THAT INCLUDES THE BEATS AUDIO SYSTEM UPGRADE. THE SPEAKERS RATTLE AND SOUND BLOWN STARTING AT JUST BELOW 50% VOLUME. I AM AT THE DEALER AND THEY ARE INSPECTING THE ISSUE. THERE ARE MANY COMPLAINTS OF THIS ON PUBLIC FORUMS. IT SEEMS AS IF THE STEREO HEAD UNIT IS TOO POWERFUL FOR THE SPEAKERS OR IS IMPROPERLY ALLOCATING POWER TO THE SPEAKERS INSTEAD OF THE SUBWOOFER. IT IS DEFINITELY NOT RIGHT WHATEVER THE ISSUE IS. THIS OCCURS ON FM RADIO, SATELLITE RADIO OR IPHONE APPLE MUSIC VIA CARPLAY.

• 12/14/2019· POWER TRAIN,ENGINE

  CAR IS BRAND NEW WITH LESS THAN 1000 MILES DRIVEN AND HAS EITHER A VIBRATION OR GRINDING SOUND COMING FROM IN THE ENGINE COMPARTMENT. I'M SITTING AT THE DEALERSHIP AND I'VE BEEN TOLD BY THE DEALER THAT VW IS AWARE OF THE ISSUE AND THEY THINK IT'S THE TURBO BUT THERE IS NO FIX IS AVAILABLE YET. IT SOUNDS LIKE LOOSE/BAD BEARINGS OR A BAD PULLEY RATTLING. IT HAPPENS WHEN IT SHIFTS THROUGH THE GEARS WHILE TAKING OFF FROM A STANDSTILL UNDER LIGHT ACCELERATION AND AT A LOW RPM. IT OCCURS EVERY TIME BETWEEN 20-35 MPH. IT IS EASY TO REPLICATE.

• 12/13/2019· SUSPENSION,POWER TRAIN,SERVICE BRAKESCrash

  SINCE DAY ONE CAR IS SHAKING LIKE A BOAT, WHEN I DRIVE IT ON A HIGHWAY MAKING IT NOT STABLE. BRAKES SQUEAK AND I SEE SIGNS ON THE BRAKE DISK.I AM WITH THE ORIGINAL BRAKES. CAR IS SHUTTING DOWN WHEN I PARK. WHEN I SWITCH AGAIN TO DRIVE, IT IS COMPLETELY OFF FROM ITSELF, KEY IS INSIDE AND I HAVE TO TURN THE KEY OFF AND THEN START THE CAR AGAIN. AIR CONDITION IS NOT WORKING PROPERLY VW SAID THEY HAVE BETTER 8 ZONES AIR CONDITION. I HAD OIL LAMP AROUND 5000-6000 MILES THEY SAID THAT THE CAR SHOULD NOT HAVE PROBLEMS TILL 10 000 MILES. I HAVE PROBLEMS ACCELERATING, I AM LOOSING POWER. I HAVE GRINDING SCRAPING NOISE FROM THE TRANSMISSION. ALSO TRANSMISSION JUMPS WHEN I DRIVE, SLOW RESPONSE. THE ENGINE IS GIVING ME LAG WHEN I AM AT TRAFFIC LIGHT, VIBRATION AND SHAKING. I MAKE MULTIPLE CALLS TO THE DEALERSHIP AND VOLKSWAGEN GROUP OF AMERICA TO TOW AND FIX MY CAR THAT I LEASED. I EXPLAIN THAT THE CAR IS NOT SAFE. I HAVE BEEN INVOLVED IN MULTIPLE ACCIDENTS. I AM NOT FEELING SAFE OPERATING THIS VEHICLE. IT'S BEEN MORE THAN HALF YEAR AND NOT ONE PROBLEM IS FIXED.

• 12/12/2024· UNKNOWN OR OTHER

  Recall emmissions on the evap purge valve with hose assembly. I am having issues under this recall for the 2019 Volswagen Jetta only my VIN number is not included in the recall but I am experiencing the same code and issues. Volkswagen will not honor the recall because my VIN is not included on this overwhelming problem they have with this issue. Light has been going on and off for over a year.

• 12/09/2022· UNKNOWN OR OTHER

  Unknown. I took my car in for recall repairs and they repaired all but the one listed on this site which seems kind of important

• 12/09/2019· POWER TRAIN

  2019 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO GRINDING NOISE WHILE CHANGING GEARS. *LD THE CONSUMER STATED THE VEHICLE WAS TAKING TO THE DEALER WHO WAS ADVISED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER GOT A SECOND OPINION, WHO ADVISED THERE MAY BE A TRANSMISSION ISSUE. *JS

• 12/09/2019· POWER TRAIN,ENGINE

  EVERYTIME I ACCELERATE PAST 40KM MY VEHICLE MAKES A LOUD GRINDING SOUND SOMEWHERE IN THE ENGINE. I CAN BE ON ANY TERRAIN AND IN ANY DRIVING MODE AND IT STILL DOES IT. I HAVE BEEN TO 2 DEALERS AND NEITHER WILL ACCEPT RESPONSIBILY TO FIX IT. THIS HAS BEEN AN ONGOING ISSUE SINCE THEN SECOND I BOUGHT IT IN FEBRUARY 2019.

• 12/08/2021· AIR BAGS

  The contact owns a 2019 Volkswagen Jetta. The contact stated that while operating the vehicle, the front passenger’s side air bag system had erroneously deactivated while a passenger was seated in the seat. Occasionally, the system activated while no passenger was seated in the seat. The vehicle was taken to the local dealer, but the failure could not be duplicated, and no issue was found. The manufacturer was notified of the failure. The failure mileage was 900.

• 12/08/2019· ELECTRICAL SYSTEM,SERVICE BRAKES

  VEHICLE PROXIMITY SENSORS BEGAN TO FLASH, DESPITE BEING THE ONLY CAR IN A FREEWAY ENTRY LANE. THERE WERE NO CARS IN FRONT OF ME, OR IN BACK OF ME, BUT MY VEHICLE'S SENSORS BEGAN TO FLASH AND THE CAR BEGAN TO BREAK AS IF PREPARING FOR A COLLISION. CAR NEVER STOPPED COMPLETELY, SINCE MY FOOT WAS ON THE GAS. SENSORS CONTINUED TO FLASH ON DASHBOARD FOR A MINUTE. I'M NOT SURE OF WHAT CAUSES THIS, PERHAPS THE EQUIPPED VEHICLE SOFTWARE ISN'T CLEAR OF BUGS, OR SENSORS COULD HAVE BEEN MANIPULATED VIA BLUETOOTH CONNECTION.

• 12/07/2022· VISIBILITY/WIPER

  The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 55 MPH, the windshield wipers independently activated without any waring. The vehicle was taken to the dealer, but the dealer stated that no failure was found; however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 20,000.

• 12/07/2020· ENGINE

  I HAVE ABOUT 14, 000 MILES ON THE CAR AND IT BURNS THROUGH ENGINE OIL VERY QUICKLY. SOMETIMES I CAN EVEN SMELL THE BURNING OIL. TWICE THE ADD OIL LIGHT HAS COME ONE. IT SEEMS THAT A CAR THIS NEW SHOULDN'T BURN OIL LIKE THIS. DEALER SAYS THIS IS NORMAL. COULD IT BE THAT THE OIL IS TOO THIN? I HAVE NO IDEA, BUT FRUSTRATING.

• 12/06/2022· UNKNOWN OR OTHER

  Like MANY people have experienced, I was driving on the highway when the sunroof glass suddenly exploded. It was terrifying and the startled reaction could easily have caused a serious highway speed crash. There was no obvious reason for the failure of the glass but having shattered glass fall in my lap was scary.

• 12/05/2019· ENGINE

  I PURCHASED A 2019 VW JETTA SE AUTOMATIC WITH 38 MILES ON OCTOBER 11, 2019 ONE MONTH LATER AS I WAS DRIVING IN TRAFFIC ON THE FREEWAY TO WORKING HEARD AND FELT A GRINDING, SOUNDING LIKE IT CARNE FROM THE ENGINE. I DIDN'T WANT TO JUMP TO CONCLUSIONS SO I CONTINUED DRIVING BUT IT SOUNDS A BIT LOUDER SO I TOOK IT TO THE DEALER AND THEY TOLD ME 4 DAYS LATER THE SOUND IS NORMAL. I'M NOT COMFORTABLE THOUGH. I READ UP ON THIS AND THERE'S A CLASS ACTION SUIT FOR SIMILAR ISSUE. NOW I'M AFRAID FOR MY SAFETY. I TRADED IN MY CHEVY TAHOE AND THAT WAS A GREAT VEHICLE. I HAVE A WARRANTY AND I JUST WANT IT FIXED. FEELS LIKE I'M GETTING THE BRUSH OFF.

• 12/05/2018· POWER TRAIN

  WELL AGAIN MY I HAD TO TAKE MY 2019 JETTA BACK TO LUNDE'S IN PEORIA, AZ. AFTER THE TRANSMISSION LEAK WAS FIXED IN AUGUST, I NOTICED ABOUT A MONTH LATER THE CAR WAS JERKING A LOT AND NOT ACCELERATING WHEN I HAD MY FOOT ON THE GAS PEDAL. ( LIKE WHEN YOU PUSH ON THE GAS, BUT DISCOVER YOUR CAR IS NEUTRAL AND NOT DRIVE.) THIS BECAME VERY DANGEROUS AND THE DELAY TIME WAS GETTING LONGER AND LONGER TO THE POINT WHERE IT WAS ABOUT HALF A MINUTE BEFORE IT WOULD ACCELERATE. OR WOULD BE ACCELERATING FINE THEN MID DRIVE OR WHEN TURNING, IT WOULD JUST STOP AND COAST AND NOTHING WOULD HAPPEN WHEN YOU PUSHED YOUR FOOT ON THE GAS OTHER THEN THE CAR REVVING AND NOT MOVING. I TOOK MY JETTA BACK INTO LUNDE'S (AGAIN) AND THEY HAD MY CAR FOR A MONTH. THEY REPLACED THE O RINGS, AS PEOPLE HAVE MENTIONED ON HERE AND I WAS TOLD THAT NOW VW HAS REMADE ALL THE O RINGS TO WORK AND FIT PROPERLY IN THE TRANSMISSION. I PICKED UP MY CAR AT LUNDE'S AND IMMEDIATELY WENT TO GET GAS. I WAS WAITING IN LINE WITH THE CAR IN PARK & STILL RUNNING. WHEN I WENT TO PUT THE CAR IN DRIVE SAID RESTART ENGINE! SO THE CAR SHUT OFF ON ME! I CALLED LUNDE'S BACK AND WAS TOLD IF IT HAPPENS AGAIN TO CALL THEM. WELL, IT DID, AND I DID NOT CALL THEM BACK BECAUSE I OPENED UP A CASE WITH VW OF AMERICA TO TRY TO GET A BUYBACK OR REPLACEMENT VEHICLE. NOW I HAVE TO WAIT TO SEE IF MY AUTO LOAN COMPANY FIRST INVESTORS WILL PROCESS THE SUBSTITUTION OF COLLATERAL REQUEST. THIS WAY I CAN KEEP EVERYTHING THE SAME ON MY LOAN (BC I UPGRADED AND NOW HAVE NEGATIVE EQUITY THE BUY BACK OPTION IS NOT FINANCIALLY A GOOD OPTION FOR ME) SO OF COURSE MY AUTO LOAN COMPANY STATES "THEY DO NOT DO THAT ANYMORE". SO NOW I AM GOING BACK AND FORTH WITH THEM SO I AM NOT STUCK IN AN UNSAFE CAR. DO NOT BUY A 2019 JETTA UNTIL VW GETS IT FIGURED OUT ON ALL THE FAULTY PARTS AND DO NOT GET AN AUTO LOAN WITH 1ST INVESTORS. WHY IS THIS CAR NOT RECALLED YET?

• 12/03/2025· STEERING

  On the dashboard there’s an message saying “Error: Steering Lock” and it won’t let me turn on the car.

• 12/03/2024· UNKNOWN OR OTHER

  The 2019 VW Jetta has a MASSIVE safety issue that is caused by the Andriod Auto feature/software within the vehicle. When driving (for about 45 minutes - 60 minutes) the Android Auto feature will shut off when a cell phone is fully plugged into the vehicle (via USB cable). Therefore, the Android Auto issue is fully unavailable for drivers. This is an absolute beyond massive safety concern because a cell phone is not 'hands-free' for a driver. This issue has been addressed online and it seems that there is no solution. Buying a new USB charging cord, software update, etc. This issue is caused by the internal system in the 2019 VW Jetta. Hope this makes sense. But please read articles found online. This issue needs to be resolved ASAP. Especially due to the fact that a cell phone is no longer hands-free, and the use of navigation (Google Maps) is no longer available. I am clearly not the only one with this issue with the vehicle. This HAS TO be investigated as this issue could cause an accident in the future, no doubt. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/30/2022· ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE

  I was driving on a active snowing highway at 7pm when an alert appeared on the dashboard to “check starter system” and “pull vehicle over…”. During this time im on the highway going about 6mph and everything electrical turned off including my headlights and windshield wipers turned off. I was able to activate my hazards and pull off the highway but due to the snow and everything electrical cutting off my windows fogged up and almost caused me to crash into a semi-truck. I have googled this issue and it seems to be very common for this specific vehicle.

• 11/30/2021· LANE DEPARTURE

  While using the lane keeping assistance function, driving at night, if a vehicle in the oncoming lane has bright lights or a larger vehicle with lights mounted higher, the system will pull sharply into the oncoming traffic and will, if not corrected, cross over the center line. This happens when the system shows two green lines indicating it is active and has identified the lane lines. The behavior is very consistent. I have not noticed a relationship between the behavior and speed.

• 11/30/2020· POWER TRAIN

  VEHICLE MAKES AN INFREQUENT AND INTERMITTENT GROWL AT ABOUT 25 MPH UNDER MILD ACCELERATION.

• 11/29/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

  dash goes dark a check engine start system comes up. I have no lights inside or outside no turn signals or brake lights no heat, the engine still runs and drives but with the windows not working I cannot use hand signals. I took it to a dealer in Bend Or they did not fix the problem. It happened again in Boise Id. that was fun.I called the dealer in Bend and have an Appointment the end of December does not help if it goes out again. This has happened several times since June? it is happening more and more

• 11/28/2024· FUEL/PROPULSION SYSTEM

  I had a recall on a fuel pump in the previous years. After that, if I was trying with about half a tank of gas and let’s say speeding up to get on the highway, the car EPC light would come on and say can’t go over 4000 rpm . Then my car would speed would be so slow. I told the dealership about this before. Heard nothing. It is dangerous because I can’t speed up going onto the highway. Now this it happens when the gas is a lil more than half a tank. My car will slow down when speeding up . Almost feels like a jerk back and sounds like it. Sounds like something is gonna break and drop out of my car. I try to keep my gas up to avoid this but mostly I can’t. Ever since the pump got repair and covered by warranty/recall.. this is what happens. I slowly have to accelerate and speed up my car . Now I have a canister purge leak from a hose crack and I have read recalls but it doesn’t have my affected. I believe all of this goes together and the dealership should be paying for this. Also, the EPC light does turn off once I stop somewhere and turn the car off and I turn it back on without even refueling the tank

• 11/28/2020· POWER TRAIN

  HAS HAD A GRINDING SOUND IN TRANSMISSION BETWEEN 35-45 MPH. WHEN THIS SOUND IS HEARD THE VEHICLE LOOSES POWER AND IS VERY RELUCTANT TO DOWNSHIFT, SINCE DAY ONE. IT CAN BE HEARD IN ANY DRIVING MODE BUT IS WORSE IN "NORMAL" AND ALMOST NOT DRIVABLE IN "ECO". MANY HAVE SUBMITTED THIS ISSUE, AND HAVE RECEIVE THE SAME RESPONSE FROM THE DEALERSHIP, "IT'S NORMAL" BUT IT IS ANYTHING BUT NORMAL FOR A CAR TO BEHAVE THIS WAY.

• 11/28/2020· POWER TRAIN

  HAS HAD A GRINDING SOUND IN TRANSMISSION BETWEEN 35-45 MPH. WHEN THIS SOUND IS HEARD THE VEHICLE LOOSES POWER AND IS VERY RELUCTANT TO DOWNSHIFT, SINCE DAY ONE. IT CAN BE HEARD IN ANY DRIVING MODE BUT IS WORSE IN "NORMAL" AND ALMOST NOT DRIVABLE IN "ECO". MANY HAVE SUBMITTED THIS ISSUE, AND HAVE RECEIVE THE SAME RESPONSE FROM THE DEALERSHIP, "IT'S NORMAL" BUT IT IS ANYTHING BUT NORMAL FOR A CAR TO BEHAVE THIS WAY.

• 11/27/2019· POWER TRAIN,ENGINE,VISIBILITY/WIPER

  THE WIPERS SCREECH WHEN OPERATING HEADLIGHTS ARE NOT ALIGNED PROPERLY WRONG GEAR IS DISPLAYED ON THE INSTRUMENT CLUSTER SOMETIMES SLIGHT METAL GRINDING NOISE WHEN THE CLUTCH IS DEPRESSED (CAN ONLY HE HEARD FROM THE OUTSIDE). ENGINE HAS SOFT HISSING NOISE AND SHAKES A LITTLE WHEN THE RUNNING COLD (CAN BE ONLY HEARD FROM OUTSIDE) . THE DEALERSHIP HAS FAILED TO ACKNOWLEDGE THIS. CAR SHAKES WHEN REVERSING WITH GAS.

• 11/25/2019· POWER TRAIN

  THE CAR MAKES A GRINDING NOISE WHEN ACCELERATING BETWEEN 25-40 MPH AND IT CHANGES GEAR. IT DOES IT IN THE CITY OR HIGHWAY.

• 11/25/2018· STRUCTURE

  GLASS PANEL AT LEADING EDGE OF ROOF SHATTERED WHILE PARKED. LATERAL "CRACK" FROM SIDE TO SIDE APPEARS TO BE THE RESULT OF TORSIONAL LOADING. GLASS WAS NOT DAMAGED WHEN VEHICLE WAS INITIALLY PARKED.

• 11/23/2019· UNKNOWN OR OTHER

  I HAVE A 2019 VW JETTA GLI AND THE CAR STALLED WHILE I WENT COMING TO A STOP OR PREPARING TO TURN, EVEN WITH THE CLUTCH PRESSED AND THE CAR IN NEUTRAL IT HAPPENS LIKE 5 TIMES PER DAY

• 11/21/2019· ENGINE

  VEHICLE WILL STALL AT TIMES WHEN COMING TO COMPLETE STOP, OR WHEN COASTING IN NEUTRAL, WITH CLUTCH PEDAL DEPRESSED. VW DEALER RESET ECU ADAPTATIONS. ISSUE STILL REMAINS.