2019 Tesla Model X P100D

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/21/2020· STEERING,FORWARD COLLISION AVOIDANCE

  WHILE DRIVING ON THE HIGHWAY USING THE AUTOPILOT FUNCTION THE CAR WOULD SPONTANEOUSLY SWERVE OUT OF THE LANE WHEN THE LANES WERE MERGING. AT OTHER TIMES IT WOULD SLAM ON THE BREAKS ALTHOUGH THERE WAS NO VEHICLE IN FRONT OF ME.

• 12/21/2020· STRUCTURE

  SINCE WE PURCHASED OUR VEHICLE THE BUMPER HAS NEVER BEEN FULLY ATTACHED TO THE CAR BRACKETS. TESLA HAS ATTEMPTED TO FIX THIS AT LEAST 5 OR 6 TIMES. THE LAST VISIT RESULTED IN TESLA INSTALLING A COMPLETELY BRAND NEW BUMPER WHICH APPEARS TO BE FULLY ATTACHED.

• 12/19/2020· SUSPENSION

  HERE IS A 2019 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38420467?ROWNUMBER=26 THE LH BACK WHEEL AND SUSPENSION HAS FALLEN OFF. THE RH BACK WHEEL HAS GONE AS WHOMPY AS AN ELON. THIS ONE TAKES THE PROVERBIAL BISCUIT. DID THE TENT MONKEYS RUN OUT OF GAFFA TAPE? UN FREAKING BELIEVABLE. TO SEE THIS CLUNKER IN ALL ITS GLORY BE SURE TO CLICK THE 360 DEGREE BOX. I SAY AGAIN, UN FREAKING BELIEVABLE. PLEASE GET THESE THINGS OFF THE ROADS BEFORE EVEN MORE PEOPLE GET KILLED. THANK YOU. KEEF

• 12/15/2020· STRUCTURE,BACK OVER PREVENTIONCrash

  I STARTED TO REVERSE AND AS ALWAYS THE BACKUP CAMERA VIEW CAME ON THE DASHBOARD. I WAS WATCHING AS I BACKED OUT OF MY PARKING SPACE. MY WIFE FELT IT WAS VERY HOT IN THE CAR AND SHE TURNED ON THE AC. THAT SWITCHED MY BACKUP CAMERA VIEW ON THE DASHBOARD WHILE I HAD PULLED MY CAR HALF WAY. I WAS THEN DRIVING BLIND AS I PULLED OUT WITHOUT THE CAMERA VIEW ON THE DASHBOARD. I DIDN'T HEAR ANY "STOP" SIGN OR ANY AUDIBLE SOUND TO STOP BEFORE I HIT THE BUS BEHIND.

• 12/14/2019· UNKNOWN OR OTHER

  WHILE DRIVIND ON AUTOPILOT , THE CAR IS CHANGING FROM DRIVE TO PARK MODE.IT HAPPENED MANY TIMES ON FREEWAY.SERVICE CENTER UNABLE TO RESOLVE THE ISSUE

• 12/08/2020· STEERING,SUSPENSION

  YOU HAVE OPENED AN INVESTIGATION INTO FRONT SUSPENSION FAILURES OF CERTAIN MODEL YEARS AND MODELS OF TESLAS. IT IS OBVIOUS THAT SUSPENSION WEAKNESSES AND FAILURES ARE AFFECTING ALL YEARS AND MODELS OF THESE CARS DUE TO BAD DESIGN, BAD MANUFACTURING AND BAD QUALITY ASSURANCE. THIS 2019 MODEL X IS A PERFECT EXAMPLE:HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38309891?ROWNUMBER=17 THE BACK WHEEL HAS GONE WHOMPY. BOTH FRONT WHEELS HAVE FALLEN OFF. THE BALL-JOINTS AND OTHER GIBLETS HAVE POPPED APART. GOOD HEAVENS TO BETSY WHAT MORE DO YOU NEED BEFORE YOU DEMAND A RECALL? ARE YOU WAITING FOR A BUS FULL OF CHILDREN TO GET OBLITERATED BY ONE OF THESE UNGUIDED MISSILES? DOES MUSK REALLY HAVE A LICENCE TO KILL? WORDS FAIL ME. (AND THAT DOESN'T HAPPEN OFTEN) YOURS ANGRILY KEEF

• 12/08/2020· SUSPENSION,UNKNOWN OR OTHER

  I BOUGHT THIS CAR NEW IN 2019 AND AFTER A FEW MONTHS OF DRIVING THE CAR DEVELOPED THIS HORRIBLE SHUDDER AS YOU ACCELERATE BETWEEN 30-40MPH. I BROUGHT THE CAR IN FOR REPAIR AND WAS TOLD THERE WAS NO FIX FOR IT. AFTER I CONTACTED AN ATTORNEY TESLA REPLACED THE AXLES ON THE CAR. TESLA TOLD ME THAT IF I ACCELERATED HARD ON THIS CAR I WOULD VOID THE WARRANTY. PROBLEM I USE THIS FOR WORK AS A DOCTOR IN THE HOSPITAL AND I DO NOT HARD ACCELERATE THIS CAR. NOW IMAGINE IF I HAD TO HARD ACCELERATE TO GET ON A HIGHWAY OR PASS SOMEONE. LOOK AT THE NUMBER OF COMPLAINTS. THIS CAR NOW SITS IN MY DRIVEWAY AND NOW HAVE ANOTHER CAR WHILE I PURSUE THE LEMON LAW

• 12/04/2019· SUSPENSION

  I HAVE BEEN FILING REPORTS OF TESLAS HAVING SNAPPED SUSPENSIONS FOR MORE THAN 3 YEARS BUT NO ACTION HAS BEEN TAKEN. THE PHOTOGRAPHS OF THIS BROKEN TESLA PROVIDE CATEGORICAL PROOF THAT THAT THE SUSPENSIONS ARE UNSAFE. PLEASE NOTE THAT THIS CAR IS ONLY A FEW WEEKS OLD AND HAS ONLY DONE 1500 MILES. HTTPS://WWW.COPART.COM/LOT/57807379/PHOTOS THERE IS ABSOLUTELY NO DAMAGE TO THIS CAR APART FROM THE SNAPPED OFF SUSPENSION. THE LINKS HAVE BEEN STRETCHED UNTIL THEY SNAPPED AND THEN THE ENTIRE ASSEMBLY HAS BEEN WRENCHED OFF. QUITE OBVIOUSLY THE EXTRUDED ALUMINUM LINKS ARE TOO WEAK TO WITHSTAND THE MASSIVE TORQUE ESPECIALLY IF THE BRAKE IS APPLIED ON ONE WHEEL BY THE TRACTION CONTROL. ALL IT TAKES TO SNAP OFF THE SUSPENSION IS FOR ONE WHEEL TO SLIP ON THE ROAD SURFACE AND THAT WHEEL WILL BE LOCKED UP BY THE TRACTION CONTROL. THE RESULT CAN BE DISASTROUS. EVEN IF THE POWER TO THE ELECTRIC MOTOR IS IMMEDIATELY CUT THE FLYWHEEL EFFECT WILL STILL POWER THE OPPOSITE WHEEL AT DOUBLE RPM VIA THE DIFFERENTIAL. THIS CAN CAUSE A SUDDEN SURGE IN SPEED AND A SWERVE. ***A FLYWHEEL IS A MECHANICAL DEVICE SPECIFICALLY DESIGNED TO EFFICIENTLY STORE ROTATIONAL ENERGY (KINETIC ENERGY). FLYWHEELS RESIST CHANGES IN ROTATIONAL SPEED BY THEIR MOMENT OF INERTIA. THE AMOUNT OF ENERGY STORED IN A FLYWHEEL IS PROPORTIONAL TO THE SQUARE OF ITS ROTATIONAL SPEED AND ITS MASS. FLYWHEEL - WIKIPEDIA*** IT IS ASTOUNDING THAT IN 2019 THESE CARS ARE STILL USING SUCH UNSAFE SUSPENSION SYSTEMS. PLEASE INVESTIGATE THIS PROBLEM.

• 11/30/2020· SUSPENSION

  THIS IS THE 2ND TIME THAT THE LEFT FRONT SUSPENSION VIBRATES AND RATTLES ON ACCELERATION. WHEN I WENT TO TESLA TO SEE IF REPAIR WAS STILL UNDER WARRANTY, I WAS TOLD NO. I EXPLAINED THAT THIS "REPAIR " WAS DONE SOME TIME AGO AFTER I PURCHASED THE VEHICLE, AND WAS LOOK FOR A GOOD FAITH REPAIR. I WAS TOLD I'D HAVE TO PAY FOR REPAIR THIS TIME AROUND. I AM A LIMO DRIVER AND USE MY VEHICLE TO TRANSPORT PASSENGERS.... THIS IS A MAJOR ISSUE TO MY BUSINESS.

• 11/22/2024· SUSPENSION

  To Whom It May Concern, Service bulletin SB-21-39-001 [XXX] ) was issued for the front half shaft repair for model X, S. In my case, the repair work was done but did not address the issue. They only replaced the parts, and after two years the problem still occurs: vibrations at accelerations, etc. I had to pay over $2000 for the same work, which will probably not address the issue in the permanent matter. Tesla, especially, Model Xs has issues with front half shafts, and I want to encourage NHTSA to look into this bulletin and mandate Telsa to repair the vehicle with a more permanent solution and provide reasonable repair costs in doing so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/08/2019· ELECTRICAL SYSTEM,STRUCTURE

  THIS IS A 2019 TESLA MODEL X WITH REAR "WING DOORS". LEFT CAR IN A PARKING GARAGE. ATTENDANT PARKED THE CAR, LEFT FOB IN THE CAR, WALKED AWAY AND LEFT REAR "WING DOOR" MYSTERIOUSLY OPENED ON ITS OWN. I SAW THIS HAPPEN ON GARAGE SECURITY VIDEO SYSTEM. A COUPLE OF MONTHS AGO I WALKED IN MY HOME GARAGE AND THE RIGHT REAR "WING DOOR" WAS IN THE UP POSITION. NOTHING HAD BEEN TOUCHED. NOTHING ACTIVATED. CAR WAS IN SLEEP MODE.

• 11/05/2024· SUSPENSION

  The suspension is making loud clicking noises when turning or accelerating. The suspension system seems to have an inbuilt design flaw as many people are reporting the issue online.

• 10/31/2019· SUSPENSION,WHEELS,UNKNOWN OR OTHER

  5 WEEK OLD VEHICLE WITH 2200 MILES HAD THE LEFT REAR AXLE BECOME DISCONNECTED SPONTANEOUSLY AFTER ACCELERATING STRAIGHT AHEAD FROM A CITY STREET RED LIGHT WITHOUT ANY PRIOR COLLISION OR ACCIDENT. THIS WHEEL WAS TILTED 30 DEGREES INTO THE WHEEL WELL RENDERING THE CAR UNDRIVABLE. THE LEFT REAR AXLE OR CONTROL ARM WAS VISIBLY HANGING FREELY UNDERNEATH THE CAR. TESLA SERVICE HAS BEEN UNABLE TO DIAGNOSE THE CAUSE FOR SPONTANEOUS FAILURE AND AWAIT INPUT FROM THE ENGINEERING DEPARTMENT. THEY HAVE SUGGESTED THAT IT COULD BE A CONTROL ARM FAILURE OR A BROKEN ALUMINUM CAR FRAME.

• 10/28/2021· SERVICE BRAKESCrash

  The contact owns a 2019 Tesla Model X. The contact stated while driving approximately 30 mph in the carpool lane, the brake pedal was applied however the vehicle failed to stop and crashed into an unknown vehicle. The contact mentioned the brake alert feature failed to engage. There were no police reports filed, injuries, fire or air bag deployment. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

• 10/26/2022· ELECTRICAL SYSTEM

  February 2022: On Feb 23 and 27, 2022, the vehicle would not start when parked. It was taken to the Tesla service center on March 1, 2022. As shown in the service notes from (Exhibit 2), the service center " found micro SD card issues causing center display communication issues and loss of support for low voltage battery, tech replaced micro SD card, installed firmware and replaced 12 V battery". We took Tesla diagnosis and repair at face value, and our family drove the car for approx. 8000 miles additional miles before the second failure occurred. August 2022: While driving with my wife at 65 miles per hour around 1:45 pm on August 7, 2022, on a very busy Hwy 91 East in the Los Angeles area, the vehicle lost power unannounced, and in less than 2 minutes of the first warning lamp coming on. With the help of very limited residual power that was left in the car, I was able to navigate the vehicle to the triangle between 2 merging freeways. We can only surmise that since I turned on the hazard lights immediately after the first warning lamp was on and there was sufficient distance between the vehicles behind us, we avoided a major accident that could have resulted in bodily injury or death not only to me and my wife, but for others on the freeway. We were stuck in that narrow space for over an hour as we were on hold with Tesla Roadside Assistance for a very long time. The gears would not change, and no amount of hard boot would restart the vehicle. Luckily, we had requested a tow truck from AAA about 40 minutes into the wait and it arrived within 20 or so minutes after the Tesla said the car had to be towed. It was the most traumatic and scariest experience of our lives, whose emotional scars are still fresh in our minds. Imagine vehicles whizzing by us within inches where we were parked causing our vehicle to shake very hard every time a vehicle passed by, reminding us of the danger we were in. The vehicle was towed to the closest Tesla service center.

• 10/17/2020· EXTERIOR LIGHTING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  TESLA REBOOT WHILE DRIVING ON A FREEWAY! SUPER SCARY EXPERIENCE DRIVING HOME ON COLD AND RAINY OCTOBER NIGHT IN MY ONE YEAR OLD 2019 MODEL X. I TURNED ON MY AUTO-PILOT AND WITHIN FEW SECONDS, THE DASHBOARD AS WELL AS THE SPEEDOMETER TURNED BLACK. THE DASHBOARD TURNED DARK, LIGHTS OUT, AND THE CAR SEEMED TO BE FREE ROLLING AT A HIGH SPPED ON THE FREEWAY...NO INDICATORS, NO SPEEDOMETER. NOTHING. I THOUGHT THAT THE CAR SYSTEMS FAILED AND I PANICKED, DID NOT KNOW WHAT TO DO AND MY WHOLE LIFE FLASHED IN FRONT OF ME WITH THE IMPENDING CATASTROPHE. I CONTINUED DRIVING. AFTER A FEW MINUTES I TURNED ON MY RIGHT INDICATOR (NOT KNOWING WHETHER IT WAS WORKING) WITH THE INTENT TO EXIT THE FREEWAY. AFTER A FEW MINUTES I MANAGED TO EXIT THE FREEWAY, FOUND A SPOT TO STOP THE CAR AND WAITED FOR THE FUNCTIONS TO RESUME IN 5-7 MINS. AFTERWARDS I CALLED UP TESLA ROADSIDE ASSISTANCE. TO MY SURPRISE, IT SEEMED THAT THEY ARE AWARE OF SUCH ISSUES. THEY ADVISED ME TO NOT TO USE AUTOPILOT FEATURE FOR 24 HOURS. THEY PROMISED TO EVALUATE THE REASONS AND GET BACK TO ME. IT'S BEEN 2 DAYS AND I HAVE NOT HEARD BACK FROM THEM. FROM THE USER FORUMS I GATHER THAT THIS INCIDENT HAPPENED DUE TO REBOOTING OF THE CAR'S SYSTEMS ON ITS OWN AND IS NOT RARE AND OTHER OWNERS HAVE EXPEREINCED THIS NASTY ISSUE. I AM SHOCKED THAT HOW COULD TESLA NOT FIX THIS ISSUE WHEN THEY ARE AWARE OF THIS? BY NOT FIXING THIS ISSUE, WE ARE WAITING FOR A TRAGEDY TO HAPPEN OR PROBABLY IT HAPPENED ALREADY AND NO ONE KNOW OF THE REASONS. I AM SCARED TO DRIVE THIS CAR KNOWING THAT THIS ISSUE CAN HAPPEN AGAIN. I HAVE PUT THROUGH UNDUE STRESS AND PSYCHOLOGICAL TRAUMA DUE TO THIS INCIDENT.

• 10/05/2019· ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)Crash

  WHILE I WAS PARKING SUDDEN UNINTENDED ACCELERATION OCCURRED VEHICLE JUMPED THE CURB AND THE VEHICLE SMASHED THE BUILDING WENT THRU THE WALL. THERE WERE TWICE PRIOR INCEDENTS WITH NO ACCIDENT BUT FREAKING OUT WHITHIN LAST 4 WEEKS.THE VEHICLE WAS IN MOTION IN CITY STREET ALL THREE INSTANCES. ALL THREE INCIDENTS I WAS TURNING THE CORNER OR PARKING WITH LESS THAN 5 MILES PER HOUR.

• 10/02/2023· STEERING

  I was told that I need to replace the full steering column (which costs over $5,600). I understand there are other open recalls on very similar issues for other Tesla vehicles. The car is 2019, Model X, with no prior accidents. I didn't want to put my family in any compromising situation due to a failed steering mechanism, so I opted to pay and have it replaced. I feel this issue needs to be escalated since other vehicles have the same (or similar) problem.

• 10/02/2022· ELECTRICAL SYSTEM,STRUCTURE

  My rear passenger doors were unable to open. The falcon wing doors could not be opened leaving my child trapped inside. The child locks were on but I could not open the doors from inside or outside the vehicle even if I tried overriding the system. I attempted a vehicle restart and that did not resolve the issue. Finally I turned off the child locks and reached inside the vehicle from the driver door and held the open button on the rear door. The door still would not open up but did pop open a couple inches. I had to physically lift the door up against the resistance of the electric motors to get my child out. I did open a service request with Tesla but I do not feel safe driving this vehicle if the doors are ever unable to be opened.

• 09/29/2021· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLCrash

  My car at a complete stop at a red light and sudden the car accelerated so fast forward ( unintentioned accelerated ) and rear ended the car in front. Need to take a look into car electrical and software issue

• 09/23/2024· VEHICLE SPEED CONTROL

  While I was driving, I got an error on my dashboard that "acceleration and top speed reduced. performance may be restored on next drive". After I got this error, from onwards the car was not slowing down even though I remove my foot from accelerator and sometimes it is accelerating itself even though I was not on cruise control or auto pilot. Luckly brakes were working when it was causing sudden unintended acceleration. After I stopped my car at safe location it did not start, and it got towed to Tesla dealer. My concern is that I felt it is most dangerous and it can cause life threating accident. Could you please take necessary action on this incident which causing sudden unintended acceleration. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/19/2022· POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  While driving with my wife at 65 miles per hour around 1:4 pm on a very busy Hwy 91 East in the Los Angeles area on August 7, 2022, the vehicle lost power unannounced in less than 5 minutes of the first warning lamp coming on. With the help of very limited residual power that was left in the car, I was able to navigate the vehicle to the triangle between 2 merging freeways. We can only surmise that since I turned on the hazard lights immediately after the first warning lamp was on and there was sufficient distance between the vehicles behind us, there was no accident that could have resulted in bodily injury or death. The vehicle was towed to the closest Tesla service center in Buena Park, CA. Tesla technicians "suspect a sporadic voltage/current spike from rear drive unit, but unable to confirm after a 40 mile test drive". They replaced a blown fuse 107 as their diagnosis for drivability; in addition they also changed the 12V battery. In Feb 2022 and March 2022, the vehicle would not start when parked. The service center " found micro SD card issues causing center display communication issues and loss of support for low voltage battery, tech replaced micro sd card, installed firmware and replaced 12 V battery". Tesla has not been able to (a) identify the root case, (b) if the solution they provided addressed root cause and what in their experience, expertise and judgement is the probability if such a failure would reoccur. They have also not provided information of what tests they performed and data from the testing. I am aware that in Feb 2022 a Tesla lost power on I-70 near Independence Missouri and the driver died from the pile up. Based on the above, we are very concerned that the vehicle is unsafe to fro the passengers in my car and others on the freeway in proximity to my vehicle. I had provided information about the August 2022 incident to NHSTA Hot Line call center on August 25, 2022. To date I have not heard back.

• 09/08/2023· SUSPENSION,ELECTRICAL SYSTEM,BACK OVER PREVENTION

  The contact owns a 2019 Tesla Model X. The contact stated that while turning the steering wheel, there was an abnormal sound coming from the front end near the tires and wheel wells. There was a vibration in the front end of the vehicle while driving. The Autopilot feature became inoperable. The "Autopilot camera unavailable" message was displayed. While driving, the instrument cluster went dark. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a possible camera blockage. The ball joints and control arm were resealed. The vehicle was calibrated and informed that the vehicle was working as designed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 55,482.

• 08/31/2023· ELECTRICAL SYSTEM

  Tesla display and navigation dashboard went dark 3 times while driving on the highway. For 4 minutes I could not see what speed I was going at, I could not give any indication. The risk was that the car could have stopped while in the lane and crashed or caused an accident. This has happened twice before

• 08/22/2022· ELECTRICAL SYSTEM

  The contact owns a 2019 Tesla Model X. The contact stated while attempting to start the vehicle, the vehicle would not start. After several hours, the contact was able to start the vehicle and drove home. The vehicle was taken to the dealer and the 12-Volt battery was replaced; however, the failure reoccurred. The contact stated while driving 65 MPH, the vehicle started losing power. The contact pulled over to the side of roadway and the vehicle lost motive power and stalled without warning. The contact was not able to restart the vehicle. The vehicle was towed to the dealer where they diagnosed the vehicle and they stated that fuse #107 was blown. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 34,234.

• 08/05/2020· SUSPENSION

  THE VEHICLE AND STEERING WHEEL VIBRATES WHILE ACCELERATING

• 08/05/2020· ELECTRICAL SYSTEM

  THE DRIVER SIDE WINDOW DOESN'T ROLL ALL THE WAY UP WHEN TRYING TO CLOSE IT AUTOMATICALLY WITH ONE BUTTON PUSH. IT GOES PARTIALLY UP THE SIDE AND THEN WILL AUTOMATICALLY ROLL DOWN.

• 08/05/2020· UNKNOWN OR OTHER

  THE AIR CONDITIONER STOPPED WORKING AFTER SUPERCHARGING THE VEHICLE

• 08/04/2022· SUSPENSION

  My 2019 Model X, which hadnt travelled even 2-3 miles in the last 3 weeks, suddenly had misaligned front wheels. When I contacted Tesla, they sent a tow truck to tow the vehicle. The tow truck driver upon seeing my vehicle mentioned that the suspension is broken and he has been towing many Tesla Model X's because of this reason. The Tesla service center said that the suspension is damaged because of driver abuse most likely due to driving at high-speed over potholes. Upon asking them how did they find out about the damage they mentioned that their service technician went underneath my car while it was on the tow truck and using a flashlight saw that the suspension was bent and determined that was due to driver abuse. Tesla didnt have any records to prove that the car was actually inspected at their shop and they sent my car to their authorized body shop to be fixed at my expense. I believe that Tesla is lying, they know that the front suspension is weak and tends to get damaged over few years of abuse. Instead of recalling the vehicle they are blaming the drivers such that the Driver's insurance bears the cost instead of Tesla.

• 08/01/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  TWO MAJOR ISSUES. ON JUNE 23, AFTER A SOFTWARE UPDATE, I LEFT TO RUN SOME ERRANDS. I GOT A MESSAGE THAT THE UPDATE DIDN'T INSTALL PROPERLY, BUT GIVEN THAT THE FUNCTIONS OF THE UPDATE DIDN'T SEEM CRITICAL, I DECIDED TO WAIT TO TRY AND REINSTALL. I WAS AT A STOP LIGHT IN THE CENTER LANE ON WISCONSIN AVENUE IN DC (A VERY BUSY STREET), WHEN I WENT TO GO AS THE LIGHT TURNED GREEN, MY ENTIRE SCREEN WENT BLACK AND I COULD NOT START THE CAR. MY HAZARD LIGHTS WOULDN'T EVEN GO ON. THANKFULLY, I COULD ROLL DOWN MY WINDOW AND WAVE CARS TO GO BY. I THANK GOD THAT MY CHILDREN WEREN'T WITH ME, AS I COULD HAVE EASILY BEEN IN A CATASTROPHIC ACCIDENT IN A VERY BUSY INTERSECTION. AFTER A COUPLE OF MINUTES OF GREAT DISTRESS, THE CAR STARTED AGAIN, BUT MY NAVIGATION, AUTO DRIVE, ETC. WERE NOT WORKING. I CALLED TESLA AND THEY RESENT THE UPDATE AND IT INSTALLED FINE, BUT TOOK ABOUT TWO HOURS AND THREE TRIES??? THIS WAS A NIGHTMARE. MY PURSE WAS IN THE BACKSEAT WITH MY PHONE AND I WAS SO BUSY WAVING CARS AROUND ME I COULDN'T GET TO IT. AND NO POWER = NO TESLA EMERGENCY ASSISTANCE. HOW DO YOU GET HELP? THIS WAS TERRIFYING. MY SECOND ISSUE IS THAT MY LTE RARELY WORKS. I'VE SCHEDULED SERVICE, BUT THEY CAN'T ACCOMMODATE FOR ANOTHER TWO WEEKS. THAT OFTEN LEAVES ME WITH NO NAVIGATION, NO SATELLITE RADIO, ETC., ETC. MY APP NOW SHOWS MY CAR IS CHARGING IN MARYLAND...WHEN IT'S IN A PARKING GARAGE IN DC. AGAIN, NOT HELPFUL. HAVING THIS EXPERIENCE AND THE FAILING LTE, I AM 100% CONVINCED THAT YOU NEED TO HAVE CARPLAY, WHERE AT LEAST YOU HAVE A BACK UP FOR NAVIGATION AND VOICE TO TEXT ABILITY. IT ISN'T SAFER TO ONLY HAVE LTE IF IT DOESN'T WORK. MINE WENT OUT THIS MORNING DURING MY COMMUTE AND NEVER CAME BACK. I EVEN TRIED USING MY PHONE HOTSPOT FOR WIFI AND THAT DIDN'T WORK EITHER. HOW ARE YOU GOING TO OFFER NETFLIX AND VOICE TEXT IF THE LTE AND WIFI DON'T WORK? HOW IS THAT SAFER?

• 07/30/2020· UNKNOWN OR OTHERFire

  VEHICLE BEGAN SMOKING AND CAUGHT FIRE. IV COMPLETELY BURNED, NOTHING LEFT EXCEPT THE FRAME.

• 07/25/2023· POWER TRAIN

  The contact owns a 2019 Tesla Model X. The contact stated while driving at various speeds, the vehicle made an abnormal ticking sound and vibrated. The vehicle was taken to a Tesla Service Center, where it was diagnosed and determined that the half shaft needed to be replaced. The vehicle was repaired; however, the failure recurred after 22,000 miles. The vehicle was taken back to the Tesla Service Center, where it was diagnosed and determined that the half shaft needed to be replaced again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

• 07/24/2024· AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL

  My 2019 Tesla Model X suddenly accelerated as I was going to park and ended up hitting a tree. It did not stop even on braking. The car is currently being inspected by the car insurance company, Geico. I checked online and found known issues of sudden unintended acceleration with Tesla vehicles.

• 07/23/2020· SUSPENSIONCrashFire

  HERE IS A TESLA JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36891270?ROWNUMBER=8 IT HAS BEEN IN A MAJOR COLLISION AND IT IS A NEAR CERTAINTY THAT OCCUPANTS HAVE BEEN KILLED OR SERIOUSLY INJURED. THE PART OF THE CAR THAT HAS SUFFERED THE LEAST DAMAGE IS THE BACK RH SIDE AND IT CAN BE SEEN THAT THE COMPLETE WHEEL AND SUSPENSION HAS BEEN TORN OFF. THE WHEEL ASSEMBLY HAS BEEN PLACED IN THE FRUNK OF THE CAR. THE TORQUE LINK ON THE SUSPENSION IS SNAPPED ALONG WITH ALL THE OTHER GIBLETS. SINCE THERE HAVE BEEN SO MANY OTHER CASES OF TESLA WHEELS RANDOMLY SNAPPING OFF FOR NO GOOD REASON IT IS HIGHLY PROBABLE THAT THE BACK WHEEL FALLING OFF WAS THE CAUSE OF THE CRASH RATHER THAN THE RESULT OF IT. YOU CAN PREVENT FURTHER LOSS OF LIFE BY DOING YOUR JOB AND LAUNCHING AN INVESTIGATION INTO THE DANGEROUSLY FRAGILE TESLA SUSPENSIONS. THANK YOU KEEF PLEASE NOTE THAT DATE OF CRASH ETC. ARE ONLY ESTIMATES

• 07/22/2022· STRUCTURE

  When in direct sunlight in temperatures above 80 F rear doors (referred to as Falcon Wing Doors, FWD) will not open reporting an “Obstacle Detected” error. The on-screen manual override will not work in this situation. You just use the interior physical control on the pillar near the door you are trying to open. For this control to work you must disable the child protection control. Manually raising the door therefore requires several intermediate steps including disabling a basic safety mechanism. On top of all that, the door takes up to 20 seconds to open using the manual override. I have had the issue repaired on 3 separate occasions and it is still not fixed. I would also note the the 2018 Tesla Model X we previously owned had the same problem.

• 07/19/2021· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,LANE DEPARTURE

  The MCU (Media Control Unit) and the driver's dash goes out while driving under normal driving conditions. When the MCU and Dash goes dark/dies, the turn signals don't work, the rear view camera goes out, the blind spot warning and lane departure warning is disabled and the speedometer doesn't display. Basically I was driving in the dark. It was a very dangerous situation. Fortunately I was driving and not my wife who is the primary driver. This is no longer a technical safety concern but rather a safety issue for us and for others. I brought it in for service 2 times and the outcome was: we're aware of the bug and working on an over the air fix but no ETA. This is not an isolated issue since it occurred many times captured below: Jun 22 - 8:33 PM PST Jun 30 - 8:32 AM PST Jul 2 - 12:32 PM PST Jul 8 - 5:58 PM PST Jul 13 - 8:09 AM PST Jul 16 - 6:46 PM PST This is similar to the situation that occurred in the collapse of the condo in Florida. In that case: 1. They were aware of the issue 2. They knew they had to fix it 3. But they didn't take responsibility nor accountability. They should have evacuated the building instead of killing 100+ innocent lives. In our case: 1. Tesla knows there's an issue 2. Tesla knows it needs to be fix 3. Tesla refuses to take immediate action until something drastic occurs.The car is practically brand new with only 5K miles on it. I have videos to capture this frightening ordeal.

• 07/06/2021· VEHICLE SPEED CONTROLCrash

  The contact owns a 2019 Tesla Model X. The contact stated that the vehicle was in the parking lot parked for approximately 1 minute, the vehicle independently accelerated forward as the park assist unavailable warning light illuminated causing the vehicle to crash into a concrete wall where it came to a stop. No airbags deployed. A police report was filed. A police report was filed. There were no injuries sustained and no medical attention was sought. The vehicle was towed by the police department to a lot where the contact was awaiting the insurance company estimates for the damages. The dealer was not contacted. The manufacturer was notified of the failure and started an investigation. The contact mentioned NHTSA Action Number: DP20001 (POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL) as a possible solution to the failure however the VIN was not included. The failure mileage was approximately 12,548.

• 06/19/2025· VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE

  I own a 2019 Tesla Model X. After Tesla upgraded my vehicle from AP2.5 to the FSD hardware module, the front camera view became blurry. I disassembled the camera housing and found that a heated line in the windshield, intended to prevent fog or ice buildup in front of the camera, runs directly through the camera’s field of view. This line now causes noticeable image distortion, which interferes with safety-critical features such as FSD, forward collision warning, and lane keeping assistance. The Tesla service supervisor confirmed this is not my fault. He explained the issue may have been caused by heat from the line gradually affecting the glass, or that the upgraded FSD hardware, which captures clearer images, is now revealing a flaw that was previously less visible. He also mentioned that Tesla redesigned this component in newer Model X vehicles to prevent this issue. However, because my car is out of warranty, they are refusing to replace the windshield. Since the FSD upgrade, I have experienced multiple warning messages while using FSD. On one occasion, while driving on the freeway, the system suddenly disengaged and displayed a message saying the camera had weak visualization and the driver must take over. I believe this is a serious safety issue related to the blurry front camera caused by the heated line in the windshield. Although Tesla acknowledges the problem and that it is not due to misuse, they have declined to offer any resolution. I am now unable to safely use the FSD system I paid over one thousand dollars to install, and Tesla has taken no responsibility. I believe this issue poses a risk to driver and public safety and should be investigated regardless of warranty status.

• 06/05/2023· UNKNOWN OR OTHER

  The falcon wing doors fail to open properly and keep detecting ghost objects, ie there is nothing there, but door detects there is something imminently close by.

• 06/05/2020· SUSPENSION

  HERE IS A 2019 TESLA MODEL X IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36463077?ROWNUMBER=19 YET AGAIN...THE SUSPENSION HAS SNAPPED OFF. NO AIRBAGS HAVE BEEN DEPLOYED, THE CAR HAS NOT BEEN IN A FRONT END OR EVEN A SIDEWAYS COLLISION. THIS IS SELF INFLICTED INJURY. THE SUSPENSION GIBLETS HAVE SNAPPED LIKE A PRETZEL. HOW MANY MORE EXAMPLES OF THESE DEADLY DEFECTIVE TESLA SUSPENSIONS DO YOU NEED BEFORE YOU RECALL THE NASTY THINGS??? YOURS WHOMPILY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 05/29/2025· FUEL/PROPULSION SYSTEM

  While driving normally at around 30mph and without warning, the vehicle displayed multiple warning messages related to the HV Battery and lost all motive power in the middle of the road with insufficient time to pull over, creating a safety hazard. Upon inspection by a mechanic independent of Tesla, the HV Battery was found to have multiple voltage sense leads disconnected from the flexible PCB pads that lead to the BMB for each module. One of the 96 bricks had all four sense leads disconnected, resulting in the loss of motive power due to the inability for the BMS to accurately measure the voltage of that brick. In fact, the vehicle displayed module over voltage and under voltage alerts due to this open/high resistance sense harness connection. Out of all 96 bricks, 13 bricks had at least one loose sense lead, and one brick (besides the affected brick) had 3 out of 4 sense leads loose/disconnected from the PCB pad. Any loose leads were only at the PCB pad end, not at the current collector end. These sense leads are ultrasonically welded through the same attachment process as the cells, but the connections to the flex PCB pad are clearly not as robust as the other connections or are exposed to higher vibration over time due to relative motion of the flex. The flex PCB design was introduced in 2015, just before the Gen 2 HV Battery, and in production until the 2021 refresh. The HV Battery did not ever have any visible liquid ingress or physical damage. It is my understanding through various forums such as Tesla Motors Club that this is an increasingly common issue, and that Tesla is experiencing a high rate of this open voltage sense harness issue at their service centers for vehicles that have not been in any prior accidents or incidents (forums generally only have salvage vehicles that are out of warranty). Errors typically are: BMS_f107_SW_Cell_Voltage_Sensor BMS_f177_OpenVshDetected BMS_w129_SW_BMB_VSH_Connector Or their variants (a129, w177, etc.)

• 05/10/2021· ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

  ON 5/2/21, I PURCHASED A USED 2019 MODEL X FROM AN AUDI DEALER IN FLORIDA. I AM A US CITIZEN WITH A LEGAL DRIVERS LICENSE IN THE STATE OF FLORIDA. ON 5/2/21, I SUBMITTED AN OWNERSHIP TRANSFER REQUEST VIA THE TESLA WEBSITE, I INCLUDED ALL THE REQUESTED DOCUMENTS TO VERIFY OWNERSHIP, INCLUDING MY FL DRIVERS LICENSE, REGISTRATION, PICTURE OF THE ODOMETER, AND I EVEN ADDED SOME PHOTOS OF THE CAR ITSELF. ON 5/9/21, I WAS FORCIBLY LOCKED OUT OF MY VEHICLE BY TESLA MOTORS WHILE I WAS PARKED FAR AWAY FROM MY HOME. ON 5/9/21, I CALLED TESLA ROADSIDE FOR HELP, EXPLAINED I HAD A ONE YEAR OLD BABY IN ARMS, WAS STANDING UNDER THE SUN, COULD NOT REACH INTO MY VEHICLE. I WAS TOLD THEY COULD NOT VERIFY OWNERSHIP. I EXPLAINED I HAD TO ACCESS MY VEHICLE, I HAD BOTH KEYS WITH ME AND WAS ABLE TO VERIFY ANYTHING THEY NEEDED, I WAS TOLD THEY COULD NOT VERIFY OWNERSHIP. I WAS TOLD IT WAS A SECURITY MATTER AND THAT SINCE THEY COULD NOT VERIFY OWNERSHIP THE VEHICLE WAS NOW LOCKED AND NOT ACCESSIBLE, EVEN THOUGH I LEGALLY OWNED IT AND HAD BOTH KEYS IN HAND. ON 5/9/21, I SPENT 6 HOURS AND SEVERAL HUNDREDS OF DOLLARS TRYING GET A TOW TO MY HOME, AND TRYING TO GET INSIDE OF IT TO GRAB MY BELONGINGS. I FAILED. THE VEHICLE IS PARKED AT THAT LOCATION, I'M UNABLE TO ACCESS MY VEHICLE, THAT I PAID FOR, THAT I LEGALLY OWN, BECAUSE "TESLA MOTORS" CANNOT VERIFY OWNERSHIP.

• 05/04/2024· VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

  When operating under adaptive cruise control, the vehicle frequently slams on the brakes for no reason. This has become so bad that we are simply terrified to operate the vehicle under adaptive cruise control. The highway is completely empty in front of us, there are no hazards and no issues with visibility on the road. The cruise control simply reacts to a phantom in a highly dangerous manner. > What component or system failed or malfunctioned, and is it available for inspection upon request? The adaptive cruise control - you are welcome to inspect it. > How was your safety or the safety of others put at risk? We have suffered two near-miss rear-end collisions at high speed on the Interstate. The behavior throws us against the seat belt restraints, causing near loss of control. > Has the problem been reproduced or confirmed by a dealer or independent service center? We have raised the problem repeatedly with Tesla, and there are numerous confirming reports by other Tesla owners > Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The system has been checked by Tesla, nothing found wrong. Tesla maintains that they are continuing to "train" the system, but after 5.5 years, there has been no improvement. > Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing - the car simply slams on the brakes.

• 04/29/2025· SUSPENSION

  I got my suspension replaced on my 2019 Model X (that I bought used from Tesla directly) in June 2023. Tesla was suppose to do a through 140 point inspection before putting the car for sale on their website but after less than 2 years and 15000 miles (after the suspension was replaced). The same suspension same issue came up. Tesla told me that they need to replace the suspension again and will bill me $2100. I have owned multiple cars but I have not have to replace suspension on any of my cars ever. How can a suspension fail first at 35000 miles and then again 15000 miles. This seems like Tesla is knowingly putting faulty parts in the car to keep making money on parts and labor. This should be looked into and investigated by National Highway Safety. And Tesla should issue a recall for these and replace them with good quality parts.

• 04/26/2021· ELECTRICAL SYSTEM,STRUCTURE

  TL* THE CONTACT OWNS A 2019 TESLA MODEL X. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE FRONT DOOR OPENED AND AUTOMATICALLY CLOSED ON THE CONTACT'S FINGER. THE CONTACT STATED THAT MEDICAL ATTENTION WAS REQUIRED AT THE HOSPITAL FOR A FINGER LACERATION. THE CONTAC STATED THAT ANOTHER INCIDENT RECENTLY OCCURRED WHEN THE SHE WAS EXITING THE REAR PASSENGER SIDE DOOR INDEPENDENTLY CLOSED AND SLAMMED ON THE HEAD. THE CONTACT STATED THAT THE DOOR AUTOMATICALLY RETRACED UPWARDS AFTER HITTING HER ON THE HEAD. THE CONTACT SUSTAINED A CUT AND A HEADACHE HOWEVER, MEDIAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS RELATING THIS ISSUE TO THE AUTOMATIC DOOR CLOSING FEATURE IN THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (52 DERWOOD CIR, ROCKVILLE, MD 20850) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE DOOR WAS PROGRAMMED CORRECTLY AS IT WOULD AUTOMATICALLY RETRACT WHEN AN OBJECT WAS DETECTED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

• 04/25/2019· STRUCTURE

  WENT TO A SHOWROOM TO CHECKOUT THE TESLAS, THE MODEL X GULL WING DOORS HIT ME ON THE HEAD AS THEY WERE CLOSING - SHOULD HAVE A SENSOR TO PREVENT THAT.

• 04/16/2021· ELECTRICAL SYSTEM

  HISTORICALLY (MAY 2019 - DEC. 2020), THE SCREENS (SHOWING SPEED, AUTOPILOT STATUS, AND OTHER INFORMATION) WOULD SOMETIMES GO BLANK. I REPORTED THE PROBLEM IN MY 1ST WEEK OF OWNERSHIP (IN MAY 2019) AND PERIODICALLY THEREAFTER. TESLA REMOTELY SENT A FIX FROM TIME TO TIME, BUT THE PROBLEM PERSISTED. I THEN LEARNED FROM THE MEDIA (NOT TESLA OR THE NHTSA) THAT NHTSA HAD MANDATED A FIX ON 2016-2018 MODEL X'S BECAUSE OF SCREEN FAILURES. I ASKED TESLA TO FIX MY 2019 (NOTING THAT IT APPEARED TO BE THE SAME PROBLEM AS WHAT HAD REQ'D. THE NHTSA MANDATE, AND TESLA DID FIX IT (OR SAID THEY DID) A FEW MONTHS AGO. BUT ON APRIL 13, 2021, THE PROBLEM CAME BACK AND FAR WORSE. ON THAT DAY AND WHILE DRIVING MY SON TO UPSTATE NY BY HIGHWAY, THE SCREEN DID NOT SIMPLY GO BLANK (AT LEAST NOT INITIALLY ... IT DID EVENTUALLY) BUT FIRST "FROZE" FOR OVER A MINUTE WHILE FALSELY STATING THAT I WAS STILL IN AUTOPILOT (HANDS OFF PEDALS AND STEERING WHEEL) GOING ROUGHLY 70MPH ON A HIGHWAY. AGAIN, DURING THE FREEZE, THE SCREEN (FROZEN) FALSELY SAID I WAS STILL IN AUTOPILOT (WHEN, IN FACT, AUTOPILOT HAD DISENGAGED). I ALERTED TESLA TO THE PROBLEM APRIL 14 AND BROUGHT THE CAR IN FOR AN APRIL 15 FIX. TESLA ADDRESSED IT, BUT I CAN HAVE NO CONFIDENCE IN THE FIX (1) GIVEN THE HISTORY; AND EVEN MORE SO BECAUSE (2) TESLA'S INVOICE FALSELY DESCRIBES THE PROBLEM AS SIMPLY A "BLANK SCREEN" (WHICH IS NOT NEARLY AS DANGEROUS, BC THE DRIVER IS AT LEAST ALERTED TO THE PROBLEM), AND SAID SIMPLY THAT ITS "ENGINEERING TEAM IS AWARE ABOUT THIS ISSUE AND IS CURRENTLY WORKING ON A RELIABLE SOLUTION. ISSUE WILL BE RESOLVED IN ONE OF FUTURE FIRMWARE REVISIONS." THIS SEEMS DANGEROUS AND UNACCEPTABLE.

• 04/14/2023· AIR BAGS,SEAT BELTS,SEATS

  Tesla mentioned the seat alga’s a sensor malfunction. It is a 2019. The sensor malfunction impacts the airbag deployment. They will not fix and requires $4100 replacement of the seat.

• 04/05/2023· UNKNOWN OR OTHER

  Car drives erratically. Attached is a photo showing it’s swerves through an intersection towards oncoming traffic. This is for “fsd”

• 04/05/2023· UNKNOWN OR OTHER

  To replicate, engage and disengage auto pilot rapidly. While you were toggling auto pilot on and off., flip the switch on the touchscreen. It is possible to toggle into auto pilot, turn off FSD, and then auto pilot becomes active with FSD enabled, in that order. Now it says FSD is completely disabled yet FSD is active and stuck on.