Overall rating (best variant)
Safety ratings
2019 Tesla Model 3 4 DR AWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
2019 Tesla Model 3 4 DR RWD
- Lane departure warningStandard
- Forward collision warningStandard
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (21)
- SUSPENSION:FRONTCampaign 23V235000 · 31/03/2023
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Risk: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Fix: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall is an expansion of previous recall number 21V-835.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 24V051000 · 30/01/2024Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
- FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERACampaign 21V846000 · 29/10/2021Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Fix: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
- SEAT BELTS:FRONT:WARNING LIGHT/DEVICESCampaign 24V376000 · 28/05/2024Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
- FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERTCampaign 24V153000 · 27/02/2024Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
- ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARECampaign 22V037000 · 27/01/2022Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk: Failing to stop at a stop sign can increase the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
- SUSPENSION:CRITICAL FASTENERSCampaign 21V835000 · 25/10/2021
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Risk: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Fix: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERCampaign 21V387000 · 25/05/2021
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Risk: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Fix: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
- SEAT BELTSCampaign 21V389000 · 25/05/2021
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Risk: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Fix: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
- ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNKCampaign 21V00D000 · 21/12/2021
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Risk: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Fix: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
- SEAT BELTS:REAR/OTHER:ANCHORAGECampaign 22V798000 · 21/10/2022
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Risk: An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Fix: Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLSCampaign 22V702000 · 19/09/2022Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Risk: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Fix: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 22V263000 · 18/04/2022Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk: The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
- BACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 22V169000 · 18/03/2022Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
- TIRES:PRESSURE MONITORING AND REGULATING SYSTEMSCampaign 24V935000 · 17/12/2024Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk: Driving with improperly inflated tires increases the risk of a crash.
Fix: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
- STEERING:AUTOMATED/ADAPTIVE STEERINGCampaign 23V085000 · 15/02/2023Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
- ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARECampaign 23V838000 · 12/12/2023Over-the-air fix
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
- ELECTRICAL SYSTEM:SOFTWARECampaign 22V235000 · 12/04/2022Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
- EQUIPMENT:OTHER:LABELSCampaign 19V719000 · 10/10/2019
Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: Failure to provide the air bag warning information increases the risk of injury.
Fix: Tesla will notify owners, and Tesla Service Centers will inspect the visor and replace it, as necessary, free of charge. The recall began December 6, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-19-15-003.
- ELECTRICAL SYSTEM:SOFTWARECampaign 22V063000 · 04/02/2022Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
- ELECTRICAL SYSTEM:SOFTWARECampaign 22V045000 · 01/02/2022Over-the-air fix
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Owner complaints
Most-reported areas
- FORWARD COLLISION AVOIDANCE144
- ELECTRICAL SYSTEM70
- AIR BAGS67
- LANE DEPARTURE66
- UNKNOWN OR OTHER62
- SUSPENSION61
- VEHICLE SPEED CONTROL52
- SERVICE BRAKES51
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2023· UNKNOWN OR OTHER
Heating suddenly stopped working after 3 years.
- 12/30/2021· VISIBILITY,VISIBILITY/WIPER
The contact owns a 2019 Tesla Model 3. The contact stated that the manufacturer had provided a new software update for the vehicle. The contact stated that the update made it difficult to use some functions. The contact was concerned that he had to take his eyes off the road to use the windshield wipers, defroster, and other features. The contact called the local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 18,000. The VIN was not available.
- 12/30/2021· VISIBILITY/WIPER
Software Update Version 11 makes it dangerous to drive when the front and/or back windshield fogs up. Getting the defogger to turn on requires multiple attempts to find icons and then more icons and then more options while attempting to drive the car (or pull over out of traffic to hunt down the defrost "button".) My windshield fogged up in a matter of seconds and it was impossible to SEE who was ahead of me, see the road, or get pulled over to avoid an accident while I struggled to find the software "button" hidden deep in the menus/screens somewhere. Also, blind spot warning camera is DANGEROUS. It requires the driver to look away from the road and traffic, attempt to interpret complex visual data, and make a split-second decision (all while driving is traffic). It's way WORSE than not having the distraction at all. I love my Model 3, but someone needs to reign-in Tesla and keep them from forcing owners to drive their cars in an UNSAFE manner.
- 12/30/2019· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)Crash
I AM VERY DISAPPOINTED AND SHOCKED FROM WHAT HAPPENED LAST DECEMBER 10, 2019 (TUESDAY). AT AROUND 5:50 AM, I AM SLOWLY DRIVING AT THE PARKING LOT OF MY OFFICE AT STRYKER CORPORATION IN SAN JOSE, CA. I AM SLOWLY PARKING MY CAR AND THEN THERE'S A SUDDEN UNINTENDED ACCELERATION ON MY CAR WHICH I CANNOT EVEN CONTROL OR STOP. THE ACCELERATION SPEEDS UP AUTOMATICALLY ON ITS OWN EVEN IF I'M STEPPING ON THE BRAKE. DUE TO THE SPEED UP ON THE ACCELERATION, THE CAR WENT OVER THE CURB WITH SO MUCH SPEED AND MOVED TOWARDS THE TENT WHICH IS THE SMOKING AREA IN OUR WORK. THE WINDSHIELD OF MY CAR BROKE WHEN IT HIT THE TENT AND THE CAR STILL MOVED TO THE OTHER SIDE OF THE ISLAND. LUCKILY, MY CAR LANDED ON A BUCKET OF CEMENT WHICH HELPED MY CAR TO STOP. IT WAS REALLY A TERRIFYING INCIDENT WHICH I DIDN'T EXPECT TO HAPPEN BECAUSE MY CAR IS NEW AND I THOUGHT THAT IT'S THE SMARTEST AND SAFEST CAR. I HAVE A DASH CAMERA ON MY CAR AND I HAVE A VIDEO OF THE WHOLE INCIDENT THAT WILL PROVE THAT MY STATEMENTS ARE TRUE.
- 12/29/2023· SUSPENSION
I had to replace the Front Upper Control Arm Assemblies (Left and Right). As part of this (I believe) I also had to replace Lower Lateral Links (Left and Right) and the Front Lower Compliance Links (Left and Right). My car had 53,536 miles on it at the time (so just outside the warranty). The total cost was $1,259.63.
- 12/28/2025· STEERING,SUSPENSION
After 3 prior repairs 2 of which were recalls of the front suspension, control arms. I was driving when me and my 3 children’s life’s were almost taken. While driving on the expressway immediate loss of control of the car shaking while driving to work, I stopped immediately thank God no cars around next to me to crash into. We called for a ride and walked off the expressway. Immediately car was taken to Tesla where they told me they couldn’t help and come back in a few days. The car was later inspected by Tesla where instantly knew the issue and later the report came back where the lateral links on both sides of the front where completely out of socket, the compliance links bushing completely torn. This is critical failure and breakdown of critical safety components that almost took our life. We had moments before this happened and thank God we made it out before imminent life changing things happened. No warning no alerts in the car at any time.
- 12/28/2023· SUSPENSION
The contact owned a 2019 Tesla Model 3. The contact stated that while driving at various speeds, there was a squeaking sound coming from the front end of the vehicle. The vehicle was driven to the local dealer who diagnosed that the front suspension system was faulty and needed to be replaced. The front suspension system was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 93,000.
- 12/28/2022· ELECTRICAL SYSTEM,VISIBILITY,BACK OVER PREVENTION
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced intermittent loss of the back-up camera. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 14,419. Parts distribution disconnect.
- 12/27/2024· EXTERIOR LIGHTING,VISIBILITY/WIPER
We own a 2019 Tesla model 3 which had a left front headlight stop working (headlight, turn signal, and daytime running light). As soon as the headlight went out the windshield wipers stopped working. The vehicle does not have fuses but the headlight and wipers share a wiring circuit. I thought it might be a coincidence but found several of the same issues on a google search. It is beyond ridiculous that lowing a headlight at night would cause your wipers to stop working. Its bad enough to have a reduction in visibility due to a light going out but to have the windshield wipers tied to the headlight causing them to stop working is nothing short of reckless. The warning stating the turn signal needed to be serviced and to make an appointment came on when the light stopped working. I own an automotive repair shop so I ordered the headlight assembly and installed it, the lights then worked and not surprisingly so did the windshield wipers.
- 12/27/2021· UNKNOWN OR OTHER
Tesla's new user interface / software to navigate the screen (adjust climate, radio, seats, vehicle settings, odometer, trip settings, etc.) has been destroyed in their latest update. Their cars are now too complicated to drive and pose a serious safety risk as drivers are trying to adjust simple controls in their vehicles which now require much more focus and effort to adjust. Tesla needs to revert their changes to their user interface.
- 12/27/2021· UNKNOWN OR OTHER,VISIBILITY/WIPER
update 2021.44.25.2 hid the defrost, defog, windshield wiper controls. these are safety concerns for me. the update also hid the seat heaters which is irritating but only a safety concern if i get cold and become distracted.
- 12/26/2022· FORWARD COLLISION AVOIDANCECrash
My Handicap Son, Devdutt Srivastava, on Cushing Parkway and Fremont Boulevard. Fremont, CA, on US October 24 Evening with no Auto Pilot or FUSD engaged. At threshold the light had turned Orange and my son proceeded with same pace as usual, without accelerating. A cross car with an Autistic Kid, most likely as my son is a Special Ed Masters and trained to spot one, rammed into the Tesla 3 which was fully wrecked. The Auto Collision Emergency Detection and Braking should have worked as it was Stop and Go Traffic at Peak Evening Hours between 3:50 and 4:30 pm. I have seen Toyota Prius Auto Collison Braking Work. Someone needs to stop Elon Musk and Tesla charging premium on false promises and taking toll on lives of innocent people trusting their marketing false propoganda and constant spinning on Auto Pilot and FUD with new additional confusion creating packages and options and moving features too and fro. This complicates the software and causes more bugs.
- 12/24/2022· FORWARD COLLISION AVOIDANCE
12/24 between 7:54am and 8:55am driving on the 10 west from Arizona to California while on auto drive within one hour experienced 4 times the car engaged the brake while traveling 80 mph on the highway. All 4 times there was nothing in front or side of the vehicle. The vehicle did not alarm a sensor that something was in the way. Fortunately we reacted quickly and continued with the accelerator so we didn’t stop abruptly on the Highway. 2 out of the 4 times it was a very hard brake the other two times it was hard but not nearly as forceful. Again nothing in the road, sun behind us, no indicators of obstructed cameras. We haven’t been on a long trip with the car in a long time, however my son drove from Orange County , CA to Los Angeles one evening about 6 weeks ago and he said the same thing occurred 3 times while on the trip and on the highway. I did Google the situation and it sounds like I am not the only one who has experienced the phantom braking situation. We have disengaged the auto drive and auto pilot the remainder of the trip.
- 12/23/2019· SUSPENSION
ANOTHER DAY, ANOTHER 3 WHEELER TESLA. HTTPS://WWW.COPART.COM/LOT/60564119 NO AIR-BAGS DEPLOYED JUST A SLIGHT CHIP IN THE WHEEL RIM. ARE THESE SUSPENSIONS REALLY MEANT TO SNAP-OFF IF THEY RUN OVER A BUMP IN THE ROAD? SEE ATTACHED PHOTO. ALL THE BALL JOINTS HAVE SNAPPED AGAIN. INSANE MODE? PLEASE INVESTIGATE. KEEF
- 12/22/2025· SERVICE BRAKESCrash
Brakes failed to stop the car. The car sat at Tesla service center for one month with no action from Tesla.My wife rear ended another car. The air bags deployed. No one was injuryed and the other was not damaged. Both people could have been seriously hurt or killed. Car was finally towed to Classic Collision November 24 by State Farm Insurance for repair. Estimate to be repaired January 8, 2026.
- 12/21/2022· LANE DEPARTURECrash
The contact owns a 2019 Tesla Model 3. The contact stated that while his partner was driving at approximately 60 MPH in inclement weather, the lane departure feature malfunctioned, causing the vehicle to hydroplane and crash into the median. No air bags were deployed. The contact's partner sustained a sore neck and back; however, medical attention was not received. A police report was filed. The vehicle was towed to the contact's residence and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
- 12/21/2022· FORWARD COLLISION AVOIDANCE
The contact owns a 2019 Tesla Modal 3. The contact stated while driving approximately 65 MPH with the autopilot activated, the cruise control suddenly deactivated and the braking system erroneously activated causing the vehicle to abruptly decelerate. The contact immediately depressed the accelerator pedal to avoid being rear-ended by a second vehicle. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 25,291.
- 12/21/2022· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
"Full Self Driving" (FSD) 10.69.3.1 disconnect events lock out driver after five 'strikes.' This makes it impossible to diagnose repeatable faults until a future version unlocks FSD. My testing suggests there are problems with controlled intersections making a left turn. However, the lockout prevents documenting the problem(s). Locking out the software also makes it impossible for NHTSA, IIHS, and even the National Transportation Safety Board to identify and document failures with FSD. It also impacts car reviewers as well as this owner.
- 12/21/2019· SUSPENSION
MODEL 3 WITH SNAPPED OFF FRONT SUSPENSION. HTTPS://POCTRA.COM/2019-TESLA-MODEL-3/ID-BXL6PUF0QJYECCJY/MARTINEZ-CA/PHOTOS ALL BALL-JOINTS SNAPPED. ALLOY STEERING KNUCKLE CRACKED IN HALF. ISAME OLD THING. OVER AND OVER. HOW MANY EXAMPLES DO YOU NEED BEFORE YOU TAKE ACTION?
- 12/20/2024· STRUCTURECrash
The accident happened in a parking lot. There was a tap of the bumpers going really slow. The passenger in the Tesla is claiming whiplash. The car is not safe if it cannot take a slight bump on the fender in a parking lot.
- 12/20/2020· ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
WHITE BLOCK APPEARED ON SCREEN, WOULD NOT CLEAR. BLOCKED VISIBILITY OF ANY DISPLAYS UNDER THE BLOCK, INCLUDING GEAR SELECTOR, SPEED, ENERGY STATUS, TURN SIGNALS, MOST OF ANY OTHER DISPLAY, SUCH AS MAPS, CAMERA DISPLAY. BLOCK REMAINED WHEN WE LEFT THE CAR, AND RETURNED. ONLY COULD CLEAR W/ DISPLAY RESET, WHICH I UNCOVERED ONCE I RETURNED HOME AND LOOKED ONLINE. WHITE BLOCK DID NOT APPEAR TO IMPACT DRIVING, BUT OBSCURED BASICALLY EVERY DRIVING FEEDBACK YOU'D EXPECT FROM A DASHBOARD.
- 12/19/2023· STEERING,FORWARD COLLISION AVOIDANCE
FSD causing more Nagging to the steering wheel due to recent recall update, making it much more dangerous to constantly having to move the steering wheel while the car is in motion and can cause the car to serve out of control or into another lane, DANGEROUS RECALL, revert this back
- 12/17/2022· FORWARD COLLISION AVOIDANCE
Phantom braking is occurring regularly on a road trip from CA to LA. It has happened on clear roads with sunny conditions and no obstructions as well as in shadowy or dark conditions. It only occurs with cruise control on.
- 12/16/2022· AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL
I started to having "Faulty Restrain system fault" around 49k miles on Tesla Model 3. Error pop up "service needed". Consult Tesla for repair. First they ask for $384 for repair harness wires attach for driver front seat. Upon checking warranty on Tesla.com, it provides 60000 miles and 5 years warranty for Restrain System coverage so tesla agrees to fix error for "$0". Upon taking car for repair, I was informed I had rodent cause damage (chewed) wires and it's not cover. I had to pay $180 for repair. I live in Phoenix city and where I live we don't have any problem with rodents. It's very shocking to learn that rodent get access to underneath of Tesla and can chewed on wires. Why wires are not covered with better material rather than cheap plastic tapes. Those wires play significant role in vehicle safety as far as restrain system is concern. Question is why Model 3 is so inferiors in quality and design that rodent get access to the wiring. Error cause many driving problems with air bags not working and causing speeding errors. I have read on Tesla Motor Club blog and many customers are experiencing same problem. Is there anything Tesla needs to do to make their car more safer on road? If you need more information please email me at [XXX] I can provide pictures of damage due to rodent provided by Tesla. Thank You,[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- 12/16/2022· EXTERIOR LIGHTING
Poor LED headlight/headlight seal caused severe condensation (water dripping) inside headlight housing, which led to the headlight and turn signal to not function. No warning/notification received from the car. The car is 3 years old, past 50,000-mile warranty. Headlight inspected by Tesla service center and had to be replaced at owner’s expense due to out of warranty. Condition led to poor visibility and danger/risk to other drivers/pedestrians on the road especially at night. Attempting to obtain old headlight from service center, but have pictures on hand.
- 12/15/2023· STEERING,SUSPENSION
The contact owns a 2019 Tesla Model 3. The contact stated that while turning the steering wheel to the left or the right, there was an abnormal creaking sound. The failure occurred at various speeds and occurred intermittently. The vehicle was taken to the dealer who diagnosed and determined that the creaking sound was coming from the front upper control arm while turning the vehicle and the front lower control arm while in reverse. The dealer also diagnosed that the latter link was torn. The contact was informed that the control arms and suspension nuts and bolts needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 49,000.
- 12/15/2023· SEAT BELTS,SEATS,UNKNOWN OR OTHER
Repeat error messages of "Front safety restraint" on the screen followed by passenger window not rolling down. This has happened in June 2023, October 2023 and December 2023. The tesla windows need to roll down half inch for the doors to be closed. Because the windows get locked, i cannot close the doors. Because the doors are not closed i cannot drive the car. the other connected problem is that the passenger side mirror is folded and cannot be unfolded. Every time we log a service ticket with Tesla, they do not give an explanation on the problem and just mention it as a software problem. in July 2023 when the safety restraint problem was fixed, it was invoiced as seat repair.
- 12/15/2021· SUSPENSION
The left front lower control arm came loose while I was getting out of my garage. The vehicle immediately became undrivable.
- 12/12/2020· SUSPENSION
STARTED TO HEAR NOISE FROM STEERING. FRONT UPPER CONTROL ARM FAILURE. MANY OWNERS HAVE SAME ISSUE EVIDENCED BY FORUM.
- 12/10/2024· BACK OVER PREVENTION
Hello. A recall was issued in 2022 on my vehicle. There was an issue with the wiring harness that would sometimes cause the rear camera feed to be dropped when opening and closing the trunk. According to Tesla, this issue was fixed in 2022 is therefore no longer subject to being fixed again. This issue is occurring again and Tesla is refusing to fix the issue without me paying for it. As this was a recall item, that is reoccurring. I feel that as a safety component that can drop out the rear camera/cross traffic detection system. This is a serious safety concern. NHTSA campaign number: 21VO0DO00. Tesla's own number for this recall is SB-21-17-008.
- 12/09/2021· FORWARD COLLISION AVOIDANCE
During autopilot driving on highway, the car applied the brakes hard 2 times during my drive for no apparent reason. I was fortunate that no one was close behind me. This is a significant safety hazard.
- 12/08/2025· SUSPENSION
The two bolts that hold the front lower control arm on fell out (driver side). Luckily this happened when we were backing out of the driveway and not at speed. There were no warnings lights, just a loud noise from the wheel when it failed. There is already a recall about this problem for the same year and model of my car, but the dealer is saying my car is not part of the recall. Here is a link to the recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 12/06/2023· AIR BAGS,SEAT BELTS,SEATS
Warning message regarding passenger safety restraint system. Code RCM_056
- 12/02/2025· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
My vehicle has developed a rapidly worsening battery performance issue. It loses range far faster than expected, shows inconsistent energy usage, and experiences sudden drops in projected mileage even during normal driving. Charging behavior is irregular, and the vehicle’s energy regeneration is inconsistent. There was no crash, fire, or damage. Based on the symptoms, this appears to be a potential battery or propulsion system defect. The issue continues to worsen and affects the safe and reliable operation of the vehicle.
- 12/01/2022· UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Two lane highway I was in the left lane with the cruise control on not Full Self Driving. In the right lane was a semi which I came up along side off on the left , I was driving 70mph. (Speed limit) The car suddenly hard braked on it’s own. The car behind me had to brake to avoid an accident and went into the dirt. After that on this same drive, there were at least 6 more instances of phantom braking when traveling over a “wash bridge “ going under a highway sign, driving along side another semi and once without anyone near and an open road. This also happened 3 months ago and when I reported it to Tesla they said when I received the FULL self driving down load which I got the next day, the problem should be corrected. I also reported the previous problem to you, the case # 11488958.
- 11/30/2022· ELECTRICAL SYSTEM,VISIBILITY,BACK OVER PREVENTION
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Numbers: 21V00D000 (Electrical System, Visibility, Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- 11/30/2019· VEHICLE SPEED CONTROL
ON 11-27-19, OUT TESLA MODEL 3 WHICH IS 5 MONTHS OLD, SUDDENLY ACCELERATED IN TRAFFIC. MY HUSBAND WAS DRIVING ABOUT 20 MILES AN HOUR AT THE TIME. THIS ALSO OCCURRED ON 11-29-19, IN A MORE DANGEROUS SITUATION. I MADE A SEPARATE REPORT FOR THAT DATE. FORTUNATELY, NO COLLISION OCCURRED, BUT WE ARE SCARED NOW.
- 11/30/2019· VEHICLE SPEED CONTROL
ON NOVEMBER 29, 2019, WE WERE DRIVING OUR 5-MONTH-OLD TESLA MODEL 3. WE WERE COMING TO A STOP AT A STOPLIGHT IN HEAVY TRAFFIC, WHEN SUDDENLY THE CAR ACCELERATED ON ITS OWN. MY HUSBAND HAD TO BRAKE SUDDENLY TO PREVENT RUNNING INTO ANOTHER CAR.
- 11/29/2022· LANE DEPARTURE
At night, both left and right side turn signal cameras (repeater cameras) become heavily obscured with glare when using turn signals. This interferes with lane keep assist, blind spot/collision warning, autopilot functions, and the ability for a driver to safely discern the presence of a vehicle in the vehicle’s blind spot. In November 2022 Tesla stated “It is a characteristic of the product… that has been design enhanced in newer vehicle production.” The issue is caused by 3 small holes located on the repeater camera’s printed circuit board (PCB) that allow internal light from the turn signal repeater to shine through the PCB to the camera sensor side, directly obscuring most of the camer sensor. The new “design enhanced” version covers these 3 holes with tape, eliminating the problem. Tesla does not view this as a concern and does not cover this safety issue under warranty. A very large number of owners have filed complaints with Tesla. Some owners had the parts replaced under “good will” while most have been charged for the replacement of the side repeaters as Tesla doesn’t classify this as a defect in “materials or workmanship”. Despite this, Tesla felt compelled to “enhance the design” by eliminating this problem. It’s absurd that Tesla knows about the issue and went as far as correcting it to prevent further problems, but won’t issue a TSB for vehicles effected by this “characteristic” that poses a major safety concern.
- 11/29/2021· VISIBILITY/WIPER
This is my primary car and I have been driving the Model 3 for more than an year. The side view mirrors provide very limited visibility. It doesn't provide the necessary field of view needed for safe driving. Many a time I find myself missing a car in the side lane when I turn my head. My spouse will not drive the car for same reason. The mirrors itself is very small and so is the viewing angle coverage. For context, I often travel for work and drive numerous different rentals cars - I have never felt this issue on other cars. I sincerely feel something is wrong with Tesla Model 3 side mirrors. I also the feel the same way about the rear view mirror. It is small and has to precisely adjusted. It is however less of a safety issue compared to the side view mirror.
- 11/28/2022· EXTERIOR LIGHTING
The high beams frequently don’t work. It has to be off auto. They only work sometimes I have to pull the left stalk forward to have them on. They should over ride the system if I push the stalk forward so I can see the road. I have allot of deer in my area and I’m afraid to drive often because the system isn’t working right. They want to charge me $1,363 to look at it.
- 11/27/2020· SUSPENSION
TONIGHT MY TESLA 3 WITH 9500 MILES WAS NOTED BY THE DRIVER IN THE CAR NEXT TO MINE TO BE RIDING ON A TIRE THAT WAS SPARKING. STOPPING THE CAR I FOUND THE RADIAL MICHELIN TIRE WAS RIDING ON THE INNER MEDIAL RADIAL AS THE RUBBER WAS TOTALLY GONE. FURTHER INSPECTION FOUND BOTH REAR TIRES TO BE SIMILARLY MARKED BY HAVING NO TREAD. THIS IS A 4 SHELL DRIVE CAR IN WHICH THERE IS A MAJOR PROBLEM WITH THE SUSPENSION OR MOTORS FOR THE REAR WHEELS. I HAVE NEVER HAD A CAR WITH THIS TYPE OF PROBLEM. I SUSPECT THEY CUT CORNERS T SOME MAJOR STEP OR THIS IS A MOTHER TYPE OF DESIGN FLAW. THE FRONT TIRES APPEAR TO HAVE MINIMAL WEAR. WHICH IS WHAT ONE WOULD EXPECT FOR A CAR THAT IS ONE YEAR OLD. LUCKY WE DID NOT HAVE A BLOW OUT
- 11/26/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Battery system is malfunction with power conversion system. I notice it is only charging 32/48A. After talking to Tesla, they said it is the power conversion system failure and it wouldn’t be cover under the battery warranty. I know there is a lot of other Tesla owner with this issue as well. Please investigate this incident to see if Tesla should recall the system. Thank you.
- 11/26/2019· SUSPENSION,FUEL/PROPULSION SYSTEMFire
I WISH TO FILE A COMPLAINT ABOUT A TESLA MODEL 3 IN THE INTEREST OF HUMAN SAFETY. THIS IS CONCERNING THE ISSUE OF BATTERY FIRES. I BELIEVE THAT THIS INCIDENT HAS SO FAR GONE UNREPORTED. HERE IS A MODEL 3 IN THE SALVAGE AUCTION YARD THAT HAS BEEN ALMOST TOTALLY DESTROYED BY FIRE. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34394730&ROWNUMBER=2&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE CAR IS SO BADLY BURNED THAT THE VIN IS NOT ABLE TO BE DETERMINED BUT THE AUCTION SITE WOULD HAVE THAT RECORD. I HAVE SUBSTITUTED THE VIN OF ANOTHER WRECKED MODEL 3 IN ORDER TO MAKE THIS REPORT. THERE HAS BEEN A RECENT POST ON TESLA MOTORS CLUB FORUM WHICH PROVIDES PHOTOS OF THE FIRE SCENE ON THE HIGHWAY AT VACAVILLE AND THE IMAGES MATCH THE JUNKYARD CAR. IT SEEMS THAT TESLA IS USING THE "RAN OVER A TRAILER HITCH ON THE ROADWAY" AKA "CAT ATE MY HOMEWORK" EXCUSE AGAIN BUT LOOKING AT THE PHOTOS IT SEEMS THAT A WHOMPY WHEEL IS THE MORE LIKELY CAUSE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-TESLA-FIRE.175198/ **** DDAWSON, TODAY AT 9:51 AM VACAVILLE FIRE DEPARTMENT CAR FIRE. I WAS TOLD THE OWNER RAN OVER A TRAILER HITCH THAT FELL OFF A TRUCK. I BELIEVE ITS A 3. NO ONE HURT AT LEAST.. **** AND *** THIS STORY ACTUALLY DID RUN ON THE 11:00 NEWS, SUNDAY NOV. 24TH, ON KPIX (OUR LOCAL CBS AFFILIATE). IT WAS REPORTED BY BRIAN HACKNEY. THE STORY WASN'T CLEAR ABOUT WHERE THE FIRE TOOK PLACE, OTHER THAN IN VACAVILLE WHERE THERE DOES HAPPEN TO BE A SUPERCHARGER. THEY SHOWED THE SAME DRAMATIC IMAGE OF THE BURNED-OUT CAR. FORTUNATELY NO ONE WAS INJURED HERE. THE WEIRD PART IS THAT THE KPIX WEBSITE NEVER SHOWED THE STORY. I SEARCHED AFTERWARD, AND THE OTHER STORIES REPORTED THAT NIGHT (INCLUDING THE ONE ABOUT PRIUS CATALYTIC CONVERTER THEFTS) WERE ALL UP, EXCEPT FOR THAT ONE** PLEASE INVESTIGATE. THANK YOU.
- 11/24/2022· FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Was using autopilot feature on the vehicle on thanksgiving. Was going about 75 miles per hour when suddenly autopilot failed and the car lost control. I had to quickly regain control of the vehicle before I crashed. I took photos of the error messages and reported the incident to tesla via the tesla app. Typically autopilot fails gracefully and provides notifications. I’ve never seen it fail with no warning and loss of control of the vehicle.
- 11/22/2020· SERVICE BRAKESCrash
I, DEPUTY A. SABRSULA #5090 WITH TRAVIS COUNTY SHERIFF'S OFFICE HIGHWAY ENFORCEMENT UNIT RESPONDED TO A COLLISION ON LAGUNA CLIFF RD. A FEMALE BACKED OUT OF HER DRIVEWAY, AND UPON PLACING HER VEHICLE IN "DRIVE" MODE, THE TESLA "TOOK OFF OUT OF NO WHERE" AND CAUSED THE VEHICLE TO DRIVE THROUGH A NEIGHBORS FRONT GATE/FENCE CLUSTER AND THROUGH THEIR YARD. THE VEHICLE THEN WENT THROUGH ANOTHER SECTION OF FENCE AND CAME TO A FINAL STOP IN THE MIDDLE OF A FIELD. I NOTED THERE WAS ZERO EVIDENCE OF ANY TYPE OF BRAKES BEING APPLIED (SKID MARKS, GRASS RUTS, ETC). THE FEMALE STATED SHE ATTEMPTED NUMEROUS TIMES TO APPLY THE BRAKE BUT THE VEHICLE CONTINUED FORWARD. I ATTEMPTED TO LOAD MY PHOTOS FROM THE CRASH BUT THE FILES ARE TOO LARGE.
- 11/21/2022· AIR BAGSCrash
Major side impact. Vehicle struck 30-35mph perpendicular to direction of travel. Vehicle did a 180 and suffered significant damage. Side Airbags did not deploy and shattered glass projectiles were flung to the head area of rear occupant, as evidenced by glass shards caught in car seat head area.
- 11/21/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
A recall was issued on Dec 21, 2021 regarding a potential camera issue due to a cable wearing out. It states that a remedy is unavailable. However, it has been almost a year since this recall and I believe this is not a reasonable time frame at this point. My camera has become glitchy and sometimes shows a green screen rather than the actual camera view
- 11/20/2024· AIR BAGS,SEAT BELTS
I along with many people online have reported the occupant safety restraint system having an issue and setting off a fault. I took it back several times on a warranty to Tesla. However, they were unable to replicate the air. Now the air is started again. the car is out of warranty and Tesla wants $2000 now to put in a new airbag new occupant sensor and clip. This is absolute ridiculous, and has really undermined my faith in Tesla. They should not be having occupant faults.and not fixing it.
- 11/20/2020· SUSPENSION
HERE IS A TESLA MODEL 3 IN THE JUNKYARD IN HAWAII. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38117165?ROWNUMBER=0 I DON'T THINK ELON CAN USE THE CHINESE ROADS AND CHINESE DRIVERS EXCUSE FOR THIS ONE. THE FRONT WHEEL AND SUSPENSION HAS SIMPLY FALLEN TO BITS. THIS IS NOT THE RESULT OF A CRASH, NO AIR-BAGS DEPLOYED AND NO DAMAGE TO THE CAR EXCEPT FOR THE WHEEL FALLING OFF. THE STEMS OF THE BALL JOINTS ARE SNAPPED. THESE SAME FAILURES OF SNAPPED BALL JOINT STEMS HAPPEN REPEATEDLY ON TESLAS. THERE IS SOMETHING BADLY WRONG WITH THE MANUFACTURING PROCESS AND INSPECTION. THIS CAR HAS ONLY COVERED 6000 MILES. WHY IN THE WORLD ARE YOU ALLOWING TESLA TO GET AWAY WITH THIS? YOURS IN DISGUST. KEEF