2019 Subaru Impreza

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2023· EXTERIOR LIGHTING

  The contact owns a 2019 Subaru Impreza. The contact stated that the vehicle was difficult to drive at night. The contact stated that the headlights were pointed downward. The contact stated that other drivers were flashing their headlights at her while she was driving. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

• 12/27/2021· ENGINE

  When driving the vehicle the engine was not getting enough power and it was shifting oddly. I took it in and was told there was excessive carbon buildup on the heads, and there is not a good fix for the problem. Without having the engine torn apart this could of caused the car to not speed up properly or the engine to malfunction while driving the vehicle. This could have caused serious injuries to me or others on the road if the problem would not have been addressed. The vehicle was taken to the Subaru dealership, where the engine had to be taken apart and the heads had to be machined to get the carbon off. I was also told there was no preventative maintenance to avoid this problem. There were no warning lamps, lights, or other warnings to notify me of the problem other than the engine not having normal power when over 2000 RPM. It has also taken the dealership almost 3 months and counting to find and address the issue.

• 12/22/2023· UNKNOWN OR OTHER

  Windshield cracks repeatedly, 5 cracks on 26000 miles, I’m changing windshields as often as I change oil. Something is wrong with the eyesight windshield, Subaru will not help me I have complained to them as many other around the country. It is in court in new jersey already

• 12/18/2021· VISIBILITY/WIPER

  WINDSHEILD CRACKED FOR NO REASON. Noticed crack after car sat in driveway all day.

• 12/15/2023· EXTERIOR LIGHTING

  The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/11/2022· VISIBILITY/WIPER

  The windshield on this vehicle is defective. Over time for no reason scratches have appeared. Additionally now chips have occurred for no apparent reason. I have gently used an ice scraper as needed after defrosting the windshield enough to make it practical, however, my scraper is in excellent condition and was not misused. This should not cause a windshield to break down. There are also waves in the windshield that make for an uneven appearance in spots.

• 12/07/2021· UNKNOWN OR OTHER

  The window trim underneath the windshield has a gap. I have taken it to a glass company and they said it was definitely a defect. The bottom trim/molding is separating from the glass and the clips that fit under the windshield do not stay in place. It is rubbing against the bottom of the windshield causing small chips. It’s just a matter of time before it cracks again. It cracked at 9k miles and is now at 13k miles with its second Subaru OEM windshield that has only been on for 2 Months. I feel this is the same situation as the class-action suit on spontaneous cracking windshields on Outback’s and Legacy’s, as well as the one now happening with 2017-2020 Crosstreks.

• 12/05/2021· ELECTRICAL SYSTEM

  Purchased Impreza Limited 10/31/19. On 1/23/21, car would not start. AAA said battery not good & installed a new battery. On 7/4/21 car would not start; battery jumped by AAA. On 9/10/21 car would not start. AAA said battery not good & installed a new battery again—3rd battery since I purchased car. On 7/22/21 Subaru of Morristown said they checked for parasitic drain, and told me it is “within specs.” They said I don’t drive enough miles. End of July 2021 I (a senior woman) purchased a Battery Tender which I must attach to the battery whenever the car is parked in my garage.

• 12/05/2019· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS DIMMED AS THE VEHICLE SLOWED DOWN. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE HEADLIGHTS BRIGHTENED AND OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO STUCKEY SUBARU (500 BROAD ST, HOLLIDAYSBURG, PA 16648, (814) 695-9862), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE AND DEEMED THE MATTER TO BE A NORMAL FUNCTION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE AWARE OF THE MATTER; HOWEVER, THEY DID NOT HAVE A RESOLUTION AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: 1-50768087045. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.

• 12/04/2024· BACK OVER PREVENTION

  When you put in reverse my 2019 Subaru Impreza Sport, the control display flashes green and is distorted. It is very difficult to detect an obstruction or a child when backing up. Recently we bumped a pedestrian. This Is A Safety Issue! The condition was observed at the Orlando Subaru dealer. Their solution is to replace the whole radio control unit at a cost of $1341. We ordered it to not gamble on safety.

• 11/27/2020· VISIBILITY/WIPER

  THE WINDSHIELD ON MY 2019 SUBARU IMPREZA KEEPS CRACKING FOR NO REASON OR LIKE THIS LAST TIME WHEN A TINY PEBBLE HIT IT. THERE ISN'T EVEN A MARK ON THE WINDSHIELD NOR CAN ANYTHING BE FELT BUT THERE IS NOW A CRACK IN THE GLASS. AS OF TOMORROW I'LL BE HAVING MY 3RD WINDSHIELD INSTALLED IN UNDER 4 MONTHS.

• 11/23/2024· VISIBILITY/WIPER

  I was under the vehicle changing the oil and heard a loud bang. I investigated the sound and didn't notice anything. After completion of the oil change I got into the driver seat and noticed my rear view mirror was hanging by the wires. It had come loose from the windshield taking a big chunk of glass out of the windshield. It left a gash approximately almost 3/4 of an inch deep by 1.5 inches long by about 3/4 of an inch wide. This seriously degrades the strength and puts any occupants at risk. The windshield can not be repaired and will have to be replaced. Cost of replacement is approximately $413.58.

• 11/22/2019· POWER TRAIN

  WHEN SHIFTING QUICKLY INTO 4TH GEAR ON THE MANUAL TRANSMISSION AT HIGHER RPM'S (ABOVE 3000), THE GEAR GRINDS. IF YOU SHIFT SLOWLY, IT DOESN'T. IT SEEMS TO BE ONLY THE 4TH GEAR DOING THIS. MY CAR HAS 1300 MILES ON IT. I AM WONDERING IF IT BECAUSE THE RPM'S HANG WAY TOO LONG. I HAVE BEEN DRIVING A MANUAL DAILY FOR 28 YEARS. I AM ALSO A PROFESSIONAL TRUCK DRIVER, SO I KNOW HOW TO PROPERLY DRIVE A STICK SHIFT. THE RPM HANG IS VERY ANNOYING AND COULD POTENTIALLY BE THE PROBLEM OF THE 5SPEED TRANSMISSION.

• 11/15/2023· EXTERIOR LIGHTING

  The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the low-beam headlights and the high-beam headlights were extremely dim while driving, causing a reduced visibility of the roadway while driving. The local dealer was contacted. The vehicle not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10. VIN tool confirms parts not available.

• 11/08/2024· POWER TRAIN

  Rear wheel bearing premature wear. Originally installed wheel bearings were replaced, under warranty, at 44,137 miles. Same bearings then had to be replaced again at 62,486 miles. Both replacements were done by Beardmore Subaru in Nebraska. A failed wheel bearing at high speed could result in a catastrophic accident, and requiring replacement at these low mileage levels is indicative of poor design or substandard parts.

• 11/07/2023· EXTERIOR LIGHTING

  The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lightning) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/03/2023· EXTERIOR LIGHTING

  The contact owns a 2019 Subaru Impreza. The contact stated while driving with the headlights activated, the illumination from the headlights was inadequate. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

• 11/02/2023· EXTERIOR LIGHTING

  The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 10/30/2023· AIR BAGSCrash

  AIR BAGS FAILED TO DEPLOY IN AN SIDE IMPACT ACCIDENT

• 10/25/2023· VISIBILITY/WIPER

  Recall still has no fix over a year later

• 10/25/2021· VISIBILITY/WIPER

  The car windshield cracked while driving without any apparent reason. It is a large horizontal crack on the driver's side which affects visibility.

• 10/20/2023· EXTERIOR LIGHTING

  Headlight quality is deficient. There has been an active recall since August 2022 for this issue. That is 14 months, and yet my car's headlight issue has yet to resolved by Subaru. This is unacceptable.

• 10/14/2023· EXTERIOR LIGHTINGCrash

  In the middle of the night I attempted to make a left turn into a parking lot (with headlights on). I was unable to see the ground in the front/left portion of my car. It wasn't until I had almost completed the turn that my light was pointing towards the turn enough that I was able to see I turned a few feet early and was pointed at the curb. I ended up striking the curb with my front left tire and went up over the curb. This scratched/dettached part of my bumper, removed my left fog light cover, and bent the tow "eye" underneath the car. I've noticed while making right turns it can be difficult to see the ground right in front of that corner as well.

• 10/13/2021· VISIBILITY/WIPER

  The windshield cowl separates at the bottom of the windshield for reasons such as heat. The separation grows over time and has the potential to detach on the highway partially or entirely. If detached partially, obstructs vision and scares. If entirely, could impact following vehicle. This problem is reproduced and confirmed by both my dealership and multiple independent online sources. Look for "windshield cowl seperation" topics for 17+ imprezas and 18+ crosstreks. This issue became apparent within the first year of ownership, was serviced at the dealership by replacing the part under warranty, and now has occurred once more in my second year of ownership. Attached photograph shows the beginning of separation (not the wiper). This can grow in size very quick. Noted additional details are dated for last occurrence, however as stated 1 more occurrence has occurred 1 year ago at approx 5,000 miles.

• 10/12/2023· EXTERIOR LIGHTING

  It has been over a year since a recall regarding the headlights was announced by Subaru with zero communication as to when the necessary fix would be made available. There has since been no communication other than telling everyone that if you do decide to buy aftermarket headlights and install that it would void your rights to the recall. We need this looked into before someone gets into an accident because of these faulty headlights. It is hard to see in dark conditions leaving drivers to use the bright lights while also could cause accidents as well. The headlights are simply not effective at all on low in dark or night conditions. Please help us by looking into this.

• 10/05/2023· WHEELS,SERVICE BRAKES

  I brought my car into my family mechanic to get an inspection after I noticed severe shaking when breaking and a burnt rubber smell. They determined the left front caliper was hanging and needed to be replaced- the caliper is covered under my warranty, so I brought my car into the dealership - service department at dealership was UNABLE to detect the issue for weeks until I gave them detailed instructions on how to find the issue, once they agreed the caliper needed to be replaced, the part was backordered until late august - I got my car back after they changed the caliper and the issue is still happening after long drives- dealership is still UNALBE to detect the issue - I am being told after market brakes are the issue

• 10/05/2021· VISIBILITY/WIPER

  The windshield of the care cracked without damage. I was sitting with the car in park and just watched it crack. It started from the edge near the seal, and is ~8 inches long. There was no previous damage and nothing hit the window when it happen. There is no chip or area where damage occurred, it just simple cracked for no reason.

• 10/03/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

  This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!

• 09/24/2021· UNKNOWN OR OTHER

  I have had the car since December of 2019, and have already replaced the windshield twice. The 2nd windshield I didn’t replace right away, after it was hit by a small rock, and it developed a 2 ft. crack directly across my field of vision. In the few months I waited to replace it I was hit by an additional 2 rocks and immediately developed 2 more large cracks(both over 6 inches). It’s obvious that something is defective about this windshield.

• 09/19/2023· EXTERIOR LIGHTING

  The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 09/16/2023· VISIBILITY/WIPER

  While driving on Sept 11 on I95 a pebble flew up off the roadway and hit my windshield on the left hand side (driver's side) and it immediately began to crack horizontally and went to the middle of the car. If the car is outside in sun/heat the windshield keeps cracking further across the windshield and is now reaching the passenger side of the car. This is a real safety issue. Called glass repair company and the first appointment they could provide was not until Sept 19th.

• 09/14/2023· EXTERIOR LIGHTING

  The contact owns a 2019 Subaru Impreza. The contact stated while driving 45 MPH at night, she became aware that the headlights were extremely dim. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the vehicle required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V624000 (Exterior Lighting) for which the VIN was included; however, the part to repair the vehicle was not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 50,000. VIN tool confirms parts not available.

• 09/12/2019· FUEL/PROPULSION SYSTEM

  CAR STOPPED RUNNING WHILE DRIVING DOWN THE STREET. AUTOMOBILE WAS TOWED TO DEALER YESTERDAY (9-11-19). DEALER, CALLED TODAY (9-12-19) SAID PROBLEM IS A BAD FUEL PUMP AND MAY TAKE UP TO A MONTH TO GET THE ORDERED PART DELIVERED AND INSTALLED. NEW VEHICLE PURCHASED APRIL, 2019 A LITTLE LESS THAN 2800 MILES ON ODOMETER.

• 09/04/2024· STEERING

  Vehicle sways significantly and continuously left and right in lane at highway speeds, including in low or no wind conditions, since the car was new. This happens regardless of whether eyesight/lane keep assist is enabled or not, and all tire pressures are regularly monitored and at manufacturer recommended levels. Changing tires from the OEM Continental Pro Contact to Michelin CrossClimate 2, while maintaining OEM wheels and 205/55R16 tire size, has not impacted the car's behavior. This weaving occurs at speeds of 50-70 mph on the highway, including on straight, smooth road. Swaying does not disappear with absence of adjacent vehicles influencing air turbulence. Neighboring vehicle air wakes will cause significant additional pushing of the car to the opposite side of the lane. The steering feel of this car on the highway is extremely "floaty" and unsettling. It is challenging to maintain lane with no surrounding cars, and it is extremely dangerous when passing vehicles.

• 09/03/2025· SUSPENSION

  The front suspension has been broken since I purchased the vehicle with 50,000 miles on it. This has always been a safety concern for this vehicle yet I see no recalls for it. This puts my safety at risk as there is a metal clunking sound when turning the wheel and the tire rod can break from the faulty parts used for the vehicle. The vehicle’s front suspension was checked by a car repair company that was changing my brake pads at the time and saw that there was a dire issue with the vehicle that could put my life at risk. I have not had any car accidents or any other issues that could have caused this, meaning it is faulty manufacturing on Subaru’s part. There are no warning lights for the suspension, there is no way to know if you have a suspension issue unless you get the vehicle checked, or in my case can hear metal clunking sounds as the wheel is moved left or right while turning. This issue has been seen by many other owners of the same vehicle make, model and year but there has been no effort to fix this safety issue.

• 09/03/2022· VISIBILITY/WIPER

  I was driving at 50 mph, suddenly heard a noise coming from the windshield and saw a big crack on passenger side of the windshield. The crack grew very fast, crossing about 75 of the windshield. The two parts of the glass on the side of the crack became separated. The visibility through the windshield was impaired by the crack. This is the second time it happens to the Subaru windshield in a short time. The first time I replaced it by the original Subaru windshield and it cracked again.

• 09/01/2026· ENGINE AND ENGINE COOLING

  The contact owns a 2019 Subaru Impreza. The contact stated that while driving 20 MPH, the vehicle was jerking, shaking, and failed to accelerate as needed. The check engine warning light was intermittently illuminated. The failure nearly caused a crash. The vehicle was taken to AutoZone, where the oxygen sensor and spark plugs were replaced, but the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,600.

• 08/28/2023· ENGINE,FUEL/PROPULSION SYSTEM

  Low speed throttle application vehicle fails to respond. Does not happen all the time. A near collision almost happened while making a left hand turn with oncoming traffic. Has been happening repeatedly, usually within a parking lot.

• 08/27/2020· AIR BAGSCrash

  MY VEHICLE IS IDENTIFIED IN THE ACCIDENT REPORT AS UNIT 2. UNIT 1 ATTEMPTED TO MAKE AN IMPROPER/CARELESS LEFT TURN ONTO MAUCH CHUNK RD. UNIT 2 WAS IN MOTION TRAVELING STRAIGHT ACROSS THE INTERSECTION WHEN UNIT 1 TRIED TO MAKE AN ILLEGAL LEFT TURN AND STRUCK UNIT 2. UNIT 1 WAS RESPONSIBLE FOR THE ACCIDENT. INITIAL IMPACT POINT WAS 10 O'CLOCK. AIR BAGS DID NOT DEPLOY ON UNIT 2. UNIT 2 WAS DECLARED A TOTAL LOSS. WITH ALL DAMAGE ON THE FRONT END OF UNIT 2. TIME OF ACCIDENT WAS MONDAY, 7/27/2020. DRIVER OF UNIT #2 SUFFERED ANKLE, LEG, SHOULDER INJURIES ALONG WITH A CONCUSSION. ALL OF THESE SYMPTOMS APPEARED WITHIN 24 HOURS AFTER THE ACCIDENT. DRIVER OF UNIT #2 IS UNDER DOCTORS CARE AT THIS POINT. JURISTICTION IN WHICH INCIDENT OCCURRED IS ALLENTOWN, PA. OWNER OF UNIT 2 HAS RECEIVED SETTLEMENT FOR THE DESTROYED VEHICLE THAT IS NOW OWNED BY ERIE INSURANCE. WE HAVE BEEN IN COMMUNICATION WITH SUBARU TO UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. TO DATE ALL WE HAVE GOTTEN IS VERBAL RESPONSES THAT THEY ARE TO INVESTIGATE. WE HAVE SUPPLIED A FULL ACCIDENT REPORT AND PICTURES.

• 08/21/2023· VISIBILITY/WIPER

  Windshield cowl continues to buckle from Windshield causing a gap where water can get to engine compartment. Have had it replaced twice now with no resolution. Being that I live in a state with very cold winters if water gets under the gap and then freezes it could potentially Crack Windshield. This needs to be addressed.

• 08/20/2025· STRUCTURE

  The contact owns a 2019 Subaru Impreza. The contact stated that upon approaching the vehicle, excessive corrosion on the driver’s side rocker panel was observed. The contact inspected the passenger’s side rocker panel and found excessive corrosion. The vehicle was taken to an independent mechanic, who determined that the frame needed to be cut, and the rocker panel needed to be refabricated. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 48,000.

• 08/19/2020· VISIBILITY/WIPER

  THIS HAPPENED IN MAY 2020. I PURCHASED THE VEHICLE IN OCTOBER 2019. CAR WAS BEING DRIVEN ON BUSY HIGHWAY AND WINDSHIELD CRACKED. NOT SURE IF IT WAS STRUCK BY OBJECT OR NOT. I COULD NOT REALLY SEE IF THE DAMAGE WAS CAUSED BY AN OBJECT. WITHIN A WEEK OF TWO, THE CRACK HAD TRAVELED ALMOST ALL THE WAY ACROSS THE ENTIRE WINDSHIELD. RECENTLY I HAVE NOTICED THAT THE CRACK IS WIDENING. I AM IN THE PROCESS OF REPLACING THE WINDSHIELD. THIS MAY BECOME A SAFETY ISSUE. I FEAR THAT THE ENTIRE WINDSHIELD MAY JUST COLLAPSE. IN MY OPINION, I THINK THESE WINDSHIELDS ARE MADE OF DEFECTIVE MATERIAL THAT IS UNSAFE. THE CRACK IS NOW AS WIDE AS THE SIZE OF A TOOTHPICK. PLEASE SEE IMAGES.

• 08/19/2019· STEERING,SUSPENSION

  TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE CONTACT HEARD AN ABNORMAL DRAGGING, SCRAPING NOISE EMERGING FROM THE DRIVER'S SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUSAM SUBARU (6195 DIXIE HWY, FAIRFIELD, OH 45014) WHERE IT WAS DIAGNOSED THAT THE SHOCKS AND STEERING RACK ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-45992198970. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 600. *BF*JB

• 08/18/2020· VISIBILITY

  TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER ACCELERATING FROM A RED LIGHT AND MAKING A RIGHT TURN, THE FRONT WINDSHIELD SUDDENLY CRACKED. THE CRACK WAS LOCATED AT THE BOTTOM DRIVER'S SIDE CORNER OF THE WINDSHIELD AND EXTENDED APPROXIMATELY 2 FEET. THE CONTACT INDICATED THAT NO OBJECT STRUCK THE WINDSHIELD TO CAUSE THE CRACK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MARK MILLER SUBARU LOCATED AT 3535 STATE ST, SOUTH SALT LAKE, UT 84115. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,400.

• 08/13/2024· ENGINE

  Owner’s manual calls for 87 octane fuel. Vehicle engine pings on anything less than 91 octane. Subaru should issue an update to prevent engine damage.

• 08/13/2019· VISIBILITY/WIPER

  WINDSHIELD CRACKED SPONTANEOUSLY. WAS DRIVING DOWN A SMOOTH OPEN ROAD AT 40MPH AND HEARD THE SOUND OF A CRACK. I LOOK TO MY PASSENGER SIDE AND A LONG CRACK WAS THERE. THE CRACK ITSELF STARTS FROM THE BOTTOM OF THE GLASS AND MAKES ITS WAY UP AND ACROSS. AGAIN, DRIVING DOWN AN OPEN ROAD SO THERE WAS NO OTHER VEHICLE IN FRONT OF ME TO KICK UP DEBRIS.

• 08/12/2019· STEERING,STRUCTURE

  AFTER OWNING THE CAR FOR A MONTH, I NOTICED THE HOOD HAD BECOME UNEVEN WHERE IT MEETS THE FRONT END. I ALSO BEGAN TO NOTICE A WIDER GAP BETWEEN THE HOOD AND THE RIGHT FENDER THAN ON THE LEFT SIDE. THIS GAP HAS WIDENED. WHEN I TOOK THE CAR BACK TO ALBANY SUBARU, THE SERVICE MANAGER MADE SOME ADJUSTMENTS THAT MADE MINIMAL IMPROVEMENTS TO THE HOOD WHERE IT MEETS THE FRONT END, THOUGH IT IS STILL UNEVEN. THE RUBBER GASKET STILL DOESN'T FILL THE GAP. THIS MADE THE GAP BETWEEN THE RIGHT FENDER AND HOOD EVEN WIDER. I TOOK THE CAR BACK TO ALBANY SUBARU. THE SERVICE MANAGER RAISED THE HOOD PAD ON ONE SIDE AND LOWERED IT ALL THE WAY ON THE OTHER SIDE AND DOCUMENTED THE CAR IS WITHIN SUBARU SPECS. I CONTACTED SUBARU. THEY WANT ME TO TAKE THE CAR TO ANOTHER DEALER FOR A SECOND OPINION. I AM WAITING FOR THE SECOND DEALER TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I HAVE ALREADY SENT SUBARU PHOTOS OF THE PROBLEMS AND MY CONCERN THAT THE GAP IS CONTINUING TO GET WIDER AS I DRIVE. THE OTHER ISSUE IS THE STEERING. THERE HAVE BEEN FOUR TIMES WHERE THE STEERING SEEMS TO MOMENTARILY DISAPPEAR. BY THIS I MEAN I GET THE FEELING THE STEERING WHEEL IS COMPLETELY LOOSE, NO NORMAL TENSION WHILE HOLDING THE STEERING WHEEL STRAIGHT. BY THE TIME I CAN REACT, THE NORMAL TENSION RETURNS TO THE STEERING WHEEL. THE SERVICE MANAGER TOLD ME THIS IS THE LANE DRIFT MONITORING OF THE CAR. I TOLD HIM I EXPERIENCE A QUICK VIBRATION OF THE STEERING WHEEL WHEN DRIFTING LANES, NOT A COMPLETE LOSS OF STEERING. HE IGNORED ME AND SAID THE STEERING IS FINE. NHTSA WEB SITE ONLY LET ME UPLOAD ONE PHOTO. I HAVE FIVE PHOTOS TO SHOW MEASUREMENTS ON ALL SIDES OF THE HOOD GAPS

• 08/10/2022· VISIBILITY/WIPER

  Windshield cracked while parked

• 08/07/2021· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  My vehicle starts to shake and the engine acts like it is going to die when I hit around 50-60 mph. I cannot floor it and the vehicle will not let me go any faster then 60mph without it acting like there’s no fuel getting to the engine or something in that sense

• 08/07/2021· AIR BAGSCrash

  On May 8th of this year, my fiancé were involved in a rear end collision. That morning, the Hyundai Tucson in front of us stopped short and we ran into the back of it doing around 35 an hour, and ended up with our vehicle (Subaru Impreza) being totaled. I’d like to provide pictures to show the impact, as even car experts have been surprised that the airbags didn’t deploy. As it turns out, a sedan hitting into the back of an SUV means that the airbag sensors may be untouched (because they’re too low) and therefore, airbags will not deploy, even if the accident severe. To me, that is a defect in the design and should be reconsidered going forward. My fiancé broke his foot , which caused him to be out of work for at least 4 months and I got whiplash.