2019 RAM 1500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2023· POWER TRAIN

  On December 30, 2023, my 2019 Ram 1500 Laramie edition suddenly and unexpectedly popped out of gear into neutral while driving approx. 35 mph. The vehicle engine was on, however, no power was being applied to the drive train as the vehicle was in Neutral. The engine revved fine, just no power to the drive train. The gear selector flashed “D” and a message appeared on the center console information center instructing me to shift into Park. I had to stop the truck in traffic, shift to Park, then back into Drive to get the truck moving again. This was a very serious and potentially dangerous situation requiring me to stop on the roadway before I could effectuate shifting into Park and then back to Drive to get the truck moving again. I contacted the Ram dealer that same day and was able to obtain an appointment for the truck on Jan. 2, 2024 for an inspection and repairs due to this very serious and potentially life-threatening matter. Respectfully submitted, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/31/2021· ELECTRICAL SYSTEM

  Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there’s nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it’s just dangerous to not have a dash that works.

• 12/31/2020· VISIBILITY/WIPER

  AS WITH AN OVERWHELMING AMOUNT OF OTHER RAM TRUCKS, MY REAR SLIDING WINDOW FRAME HAS CRACKED. THIS CAUSES WATER TO LEAK IN THROUGH THE CRACK WHEN IT RAINS. THE WATER LEAKING IN CAN DAMAGE THE HEADLINER AND COULD CAUSE AN ELECTRICAL SHORT IN THE REAR OF THE TRUCK. AN UPDATED WINDOW WITH A METAL FRAME WOULD BE MUCH BETTER THAN THE OEM ONE AND PROBABLY FIX THE ISSUE EVERYONE IS HAVING.

• 12/31/2020· UNKNOWN OR OTHER

  REAR WINDOW HAS BEGAN TO CRACK FROM THE INSIDE AND A LOT OF WATER COMES IN TO THE REAR. MY SEATS GET WET AND ALSO THE CARPET OF THE TRUCK. STARTING TO SMELL AND MIGHT HAVE MOLD. THE HEADLINER ALSO GETS WATER. MY CONCERN IS THAT IT MAY BUILD UP MOLD THROUGHOUT TIME. FCA IS UNWILLING TO REPLACE THE WINDOW OUTSIDE OF THE BUMPER TO BUMPER WARRANTY EVEN THOUGH THIS IS A MAJOR ISSUE FOR THE 5TH GENERATION RAM AND THERE ARE MANY OTHERS THAT HAVE COME ACROSS THIS ISSUE. THEY HAVE ALSO KNOWLEDGE OF THIS AND HAVE SENT OUT A LETTER TO THEIR SERVICE TEAMS (SEE PICTURE). THE WATER CAN COME IN WHEN LEFT OUTSIDE DURING A RAIN STORM OR SIMPLY GOING THRU THE CAR WASH. ANY WATER THAT HITS THE ROOF OF THE TRUCK AND GOES TO THE BACK WILL EVENTUALLY MAKE IT THROUGH THE REAR WINDOW CRACK AND INSIDE THE TRUCK.

• 12/31/2020· UNKNOWN OR OTHER

  THIRD BRAKE LIGHT REAR WINDOW LEAK AND PLASTIC BLACK TRIM IS CRACKED ON BOTH SIDES. CAUSING WATER DAMAGE TO THE BACKSIDE OF MY SEATS AND I DON'T WANT ANY ELECTRICAL TO GET SHORTED OUT BY THE WATER DAMAGE. IT'S BEEN DECLINED FOR WARRANTY REPAIR AT PLYMOUTH DODGE DEALERSHIP. HAVE MANY OTHER FRIENDS WITH THE SAME ISSUES AND HAD HIM WARRANTEE FIXED BY DEALER.

• 12/31/2020· SEATS,UNKNOWN OR OTHER

  REAR WINDOW PLASTIC CRACKED/LEAKING WHEN RAINING OR GOING THROUGH A CAR WASH. DEALER FIXED 3RD BRAKE LIGHT AND RESEALED ANTENNA BUT WINDOW STILL LEAKING HEADLINER AND SEATS GET SOAKING WET I HAVE A VIDEO OF THIS HAPPENING BUT IT WON'T LET ME UPLOAD IT

• 12/31/2020· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  WATER (RAIN,CAR WASH, ETC) IS LEAKING THROUGH THE REAR POWER SLIDING WINDOW AND INTO THE VEHICLE AND DAMAGING THE INTERIOR (HEADLINER, SEATS). THIS IS A KNOWN ISSUE BY RAM/FCA AND THEY HAVE NOT RECALLED THEM YET. THIS CAN BE A SAFETY ISSUE WHEN DRIVING. I'M ALSO CONCERNED THAT IF WATER SITS INSIDE OF THE LINER CAN IT CAUSE MOLD TO FORM? ALSO CAN IT SHORT OUT ANY ELECTRICAL TO THE WINDOW? WHEN I NOTICED IT HAPPEN TO ME THE VEHICLE WAS PARKED.

• 12/31/2018· STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

  THE VEHICLE INITIALLY HAD A REPORTED STEERING FAILURE TWICE ON DECEMBER 19TH. THIS WAS REPORTED TO NHTSA UNDER FILE 1162423. THE VEHICLE WAS TAKEN TO THE DEALER THE SAME DAY. THE DEALER WAS UNABLE TO DETERMINE WHY THIS OCCURRED. THEN, AGAIN ON DECEMBER 30TH THIS OCCURRED AGAIN AT HIGHWAY SPEED, ALMOST CAUSING A COLLISION. IMMEDIATELY CONTACTED THE DEALER AGAIN AND THE DEALER WAS CONCERNED OVER SAFETY ISSUE AND OFFERED A RENTAL VEHICLE WHILE INSPECTING THE VEHICLE. ON THE WAY TO THE DEALER THIS MORNING, THE POWER STEERING TURN OFF AND AGAIN THE MESSAGE CENTER DISPLAYED IN RED " POWER STEERING UNAVAILABLE SERVICE REQUIRED".. THIS WAS DISPLAYED ON THE PRIOR OCCASIONS.... WHILE DRIVING SLOWLY TO THE DEALER THIS LOSS OF STEERING OCCURRED ANOTHER 3 TIMES INTERMITTENTLY WITH ANOTHER WARNING "SERVICE AIR SUSPENSION IMMEDITALEY".... KEEP IN MIND THAT WHEN THE POWER STEERING LEAVES WITH ELECTRONIC STEERING VERY LITTLE CONTROL REMAINS. SINCE THIS HAS BEEN REPORTED TO THE DEALERS AND ALSO TO NHTSA NUMEROUS TIMES FROM VARIOUS GEOGRAPHIC AREAS SINCE AUGUST 2018 I AM SURPRISED THAT A RECALL HAS NOT BEEN ISSUED AND OR A REMEDY THROUGH THE DEALERS.

• 12/30/2018· STEERING

  STARTED TRUCK IN A PARKING LOT AND STARTED TO PULL AWAY, WENT TO TURN AND TRUCK WENT STRAIGHT TILL IT INDICATED TO 'SERVICE POWER STEERING.' ONCE I REALIZED IT HAD LOST ALL POWER STEERING I WAS ABLE TO LIMP IT HOME WITH MUCH EFFORT TO MAKE TURNS. TRAFFIC WAS LIGHT SO WAS ABLE TO USE MULTIPLE LANES TO MAKE TURNS. WHILE DRIVING HOME HOWEVER, ABOUT 65 MPH THE POWER STEERING CAME BACK ON PULLED THE TRUCK HARD TO THE RIGHT AND CENTERED BACK UP, THEN QUIT AGAIN AFTER THREE MILES.

• 12/29/2021· STRUCTURE

  Rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. This defective backlite by RAM 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system. The vehicle has been inspected and confirmed by the Ram certified dealership. Manufacture has been informed of this ongoing issue and has issued prior TSB cases for this defect. No prior issues with rear window prior to noticing the faulty cracked window frame. It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like new 2 year old well taken care of vehicle

• 12/28/2024· POWER TRAIN,SERVICE BRAKES

  Vehicle behaved erratically before repair and still does. It seemed a bit better after the repair but issues are still there. It lurches forward when coming to a stop and accelerates in a delayed manner, starting slow and then jumping forward. The 4 wheel drive issues system errors like overheated and function diminished. At times it just doesn't work. Systems turn themselves on. (axle lock) These issues existed since the vehicle was new with the dealership telling me they didn't know what could cause them.

• 12/28/2020· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FORWARD COLLISION AUTOMATIC BRAKING ACTIVATED. THE CONTACT STATED THE ABS AND FORWARD COLLISION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990 (845) 986-2021) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

• 12/28/2020· STEERING

  COMPLETE LOSS OF POWER STEERING ASSIST WHILE DRIVING ON LOCAL STREET / IN LIGHT TRAFFIC. POWER STEERING UNAVAILABLE / SERVICE REQUIRED WARNING APPEARED ON DASH. WAS ABLE TO CONTROL TRUCK AND GET TO NEAREST DEALERSHIP.

• 12/28/2020· AIR BAGSCrash

  I WAS IN THE LEFT TURN LANE WAITING TO TURN WHEN I WAS STRUCK BY ANOTHER CAR AT ABOUT 40 MPH. HIS AIR BAGS WERE DEPLOYED BUT MY AIRBAGS DID NOT DEPLOY. I WAS HIT AND HAD DAMAGE IN THE FRONT CENTER TO THE DRIVERS SIDE FRONT CLIP, EVEN MY DOOR WAS A LITTLE HARD TO OPEN.

• 12/28/2019· ELECTRICAL SYSTEM

  2019 RAM WITH 12" SCREEN DEVELOPED ELECTRICAL ISSUES WITH 5100 MILES. THE SCREEN AND OTHER ELECTRICAL ITEMS WILL WORK FINE IN THE ACCESSORY MODE BUT AS SOON AS YOU START THE VEHICLE THE SCREEN GOES BLACK AND A LOT OF ELECTRICAL ISSUES BEGIN. THE DEFROSTER GOES ON HIGH, THE SEAT DOES NOT AUTOMATICALLY GO FORWARD, THE FRONT WINDOWS DO NOT WORK AND THE BLIND SPOT SENSOR WILL NOT WORK. WITH SCREEN OUT YOU HAVE NO BACKUP CAMERA AND LOSING THE BLIND SPOT ALSO CAUSES SERIOUS RISK OF AN ACCIDENT. FIRST DEALER THE TRUCK WAS TAKEN TO COULD NOT SOLVE THE PROBLEM. I HAVE AN APPOINTMENT WITH ANOTHER DEALER AND HOPE THAT THEY CAN RESOLVE THESE ISSUES. I NOTICED ONLINE THEY HAVE A PROBLEM WITH THE UNCONNECT AND SIRIUS RADIO BUT I DON'T KNOW IF THIS IS ASSOCIATED WITH MY PROBLEM.

• 12/27/2022· STRUCTURE

  My sunroof exploded and sprayed shards of glass all over the inside of of the truck and passengers.

• 12/27/2022· VISIBILITY/WIPER

  2 Issues to go over: 1.) The rear defroster. My defroster has failed on me twice. First time I had it repaired, second time they were going to charge me the same amount for the same failure. I had it repaired by my local auto shop, So it has not been touched by a manufacturer technitian. No warning to it at all. I only noticed it once I had ice covering my rear window and could not defrost, elimitating any center rear view completetly. 2.) The Main issue is the side view mirrors. They are automatic mirrors with a button on the interior to open and close them. From what the Dealership has told me is they use plastic gears to control the mirror operation. And they tend to get stripped out, this happens so often that there is a 6 month backorder on these parts. The safety issue arrises when I am driving down the road at either highway speeds or if there are large wind gusts, my side view mirror will close on me, because those gears holding the mirror in place has stripped so it just closes due to wind pressure. I have to stop the car, get our and reposition the mirror or else I have no visibility from the side view mirror that closes. This is a massive safety risk as I am unable to see to the left OR right of me if my mirror collapses shut. And the fact that this happens to so many vehicle that I cant get the parts to fix it for at least six months in unnacceptable.

• 12/27/2018· ELECTRICAL SYSTEM

  THE CLUSTER SCREEN WENT OUT WHILE STOPPED AT A STOP LIGHT JUST 2 MONTHS AFTER PURCHASING OUR BRAND NEW TRUCK.

• 12/26/2018· STEERING

  I WAS DRIVING DOWN INTERSTATE I95, WHEN I GOT AN ALARM ON MY DASHBOARD SAYING MY POWER STEERING WAS UNAVAILABLE, AND I HAD NO POWER STEERING, I TOOK MY TRUCK TO THE DEALER AND THEY CHECKED FOR LOOSE WIRES AND CHANGED THE PCM MODULE AND THE BATTERY SENSOR, MY TRUCK HAS BEEN THERE 3 TIMES AS THIS LAST FROM ANYWHERE FROM 10 SECONDS TO 10 MINUTES, AND HAS BEEN DOING THIS 6-10 TIMES A DAY

• 12/25/2020· AIR BAGS,FORWARD COLLISION AVOIDANCE,LANE DEPARTURECrash

  ON 11/20/20 MY RAM TRUCK WAS HIT ON THE RIGHT FRONT CORNER AND TOTALED. WE WERE AT A STOP LIGHT AND JUST STARTED TO COMPLETE A LEFT HAND TURN ON A CITY STREET WHEN THE OTHER DRIVER RAN A RED LIGHT, HE WAS ISSUED A CITATION FOR RUNNING A RED LIGHT, AND WAS "PROBABLY" SPEEDING. WE WERE IN A 35MPH ZONE. THE AIR BAGS FAILED TO DEPLOY. I CONTACTED CHRYSLER AND THIS IS PART OF THEIR CONCLUSION. "THE CONCLUSION OF THE INVESTIGATION IS THAT THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG SYSTEM WAS NOT PRESENT DURING THIS ACCIDENT. A INFORMATION REGARDING THE AIR BAG SYSTEM MAY BE FOUND IN YOUR OWNER'S MANUAL. FOR ADDITIONAL FACTS, YOU MAY ALSO WANT TO VISIT NHTSA WEBSITE: HTTPS://WWW.NHTSA.GOV/EQUIPMENT/AIR-BAGS. IN OTHER WORDS ANY TIME YOU ARE HIT AND DON'T HAVE ADVANCE WARNING WHERE YOU CAN TAKE YOUR FOOT OFF THE ACCELERATOR THE AIR BAGS WILL NOT DEPLOY BECAUSE YOU CAN'T DECELERATE. IF YOU DON'T SEE THE ACCIDENT ABOUT TO HAPPEN, WHY WOULD YOU TAKE YOUR FOOT OFF THE ACCELERATOR AND SLOW DOWN??. THIS CONCLUSION MAKES NO SENSE AND LOOKS TO BE AN EASY OUT TO TRY AND AVOID ANY PERCEIVED PROBLEM WITH THEIR AIR BAG DEPLOYMENT SYSTEM. THANK YOU*DT*JB*DT*JB*DT*JB

• 12/24/2024· STEERING

  ELECTRIC POWER STERING GOES IN AND OUT OF SERVICE, WHEN MAKING TURNS OR JUST STOPED A TRAFFIC LIGHT, VERY HARD TO MAKE TURNS NOT ABLE TO CONTROL VEHICLE HARTD TO STEER WHEN EPS GOES OUT YES, DEALER SAID NEED TO BE REPLACED BAD WIRING INSIDE NOT UNDER WARINTY OR RECALL NO, JUST STARTED ONE DAY, MSG ON DASH POWER STERING UNAVABLE SEREVICE

• 12/24/2019· ELECTRICAL SYSTEM

  MY LEFT REAR LED TURN SIGNAL. WARNING LIGHT ON MY DASH CAME ON. I INVESTIGATED THE PROBLEM AND THOUGHT I WOULD TRY TO REPAIR THE TAIL LIGHT. I COULDN'T FIX IT DUE TO TOO MUCH ELECTRONICS INVOLVED SO I RE ASSEMBLED THE TAIL LIGHT AND MADE AN APPOINTMENT TO SEE MY DEALER. I TOOK THE TRUCK IN AND WAS TOLD THE WARRANTY WAS VOIDED BECAUSE I TOOK IT APART TO SEE IF I COULD REPAIR THE LIGHT. THEY WOULD NOT REPLACE IT. THE REASON I AM WRITING IS THAT THE TAILLIGHT FAILED. WHY? IT WAS NEVER INVESTIGATED, ONLY TOLD ME I WAS NOT ALLOWED TO BE REPAIRED UNDER WARRANTY. I WOULD HAVE TO PAY. HOWEVER IF THE LIGHT FAILED ON MY TRUCK, WHY? DID IT FAIL BECAUSE OF OTHER THINGS WRONG., IS IT A SAFETY ISSUE I SAY YES. PLEASE LET ME KNOW WHAT YOU THINK OR ADVISE. THE TAIL LIGHT IS BRAND NEW AND I THINK AN INVESTIGATION INTO TAIL LIGHT FAILURE AS TO WHY MINE FAILED? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/23/2022· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER

  Our defrost system on windshield is only working on one side. First things first, the Vin number and the picture listed does not match our vehicle so I will be calling the the safety line to get it fixed. When googling the Dodge recalls. It popped up as a recall but I guess it’s not on our vin number dodge yet? Then the truck automatically started smelling like antifreeze. When driving it sometimes loses power to the gas pedal and starts to slow down! The back windshield started leaking the same day as the defrost malfunction. There is no dash signal when there’s low air in tires….. And depending on speed of the dodge started making like dying whale moaning sounds. When turning the truck off, it stops for a minute, but then it starts again. This truck only has 50,000 miles on it and it should not be tearing up this quick as it is. When pushing the push start on and off, it always goes into a cc mode instead of turning off Last but not least the gas tank is malfunctioning when you put the gas pump into the tank I think the gas is leaking out and you have to constantly reset the gas pump handle. Also, the tailgate is getting stuck and you cannot open it. I’m afraid it’s going to come open when driving. Thank you for your time. Hope to speak with you soon. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 12/23/2020· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

  THE TRUCK HAS BEEN INTERMITTENTLY EXPERIENCING LOSS OF POWER STEERING. THIS SITUATION HAS BEEN HAPPENING AFTER I STOP THE TRUCK. HAS HAPPENED 2 TIMES NOW. MAKES IT EXTREMELY DANGEROUS TO DRIVE AND OR MANEUVER TO GET TO A SAFETY SPOT. ALSO WHEN THIS HAPPENS, IT LOSES LANE, DEPARTURE ADAPTIVE CRUISE CONTROL, ASSISTED BRAKING & MOST ELECTRONIC SAFETY FEATURES.

• 12/23/2019· ELECTRICAL SYSTEM

  THIS INCIDENT HAS BECOME MORE PREVALENT. IT BEGAN ABOUT TWO MONTHS AGO AS WHAT I THOUGHT WAS SOMETHING STUCK IN THE GROOVES OF THE TIRES. BUT AS IT BEGAN TO OCCUR MORE AND MORE REGULARLY I FELT IT WAS TIME TO TRY AND GET SOME HELP WITH THE PROBLEM. WHILE IN MOTION, WHEN I REMOVE MY FOOT FROM THE GAS PEDAL AND IT IS NOT PRESSED AND TRUCK BEGINS DECELERATING, AT APPROXIMATELY 45 TO 50 MILES PER HOUR A DRONE/HUM WILL BEGIN WITHIN THE CAB OF THE TRUCK. IF I DO NOT PRESS THE GAS PEDAL OR ROLL DOWN WINDOWS THE DRONE/HUM WILL GET LOUDER AND MORE PRONOUNCED. IF IT IS NOT ELIMINATED, THE DRONE/HUM WILL INCREASE IN DECIBELS AND ACTUALLY BECOME PHYSICALLY FELT WITHIN THE TRUCK. SINCE THE SOUND ALMOST SEEMS TO RESONATE FROM THE SPEAKERS, I HAVE TRIED UNPLUGGING THE ANC (ACTIVE NOISE CANCELLATION) DEVICE UNDER THE DRIVER'S SEAT. WHILE THIS DOES STOP THE RADIO SPEAKERS FROM PLAYING ANY MUSIC, IT DOES ALSO SEEM TO PREVENT THE DRONE/HUM FROM OCCURRING. THE TRUCK WAS PURCHASED IN EARLY JUNE OF 2019 AND CURRENTLY HAS ABOUT 12,500 MILES ON IT. THERE HAS BEEN NO CUSTOMIZATION OR ALTERATION OF ANYTHING ON THE VEHICLE.

• 12/22/2022· UNKNOWN OR OTHER

  The plastic cover for the fuel line and power cables on the underbelly of the vehicle came loose and drags down the road, exposing the fuel lines in the power connections. The clips that hold the cover in place to prevent the lines from getting struck by road debris failed. Could cause failure to fuel system and other components.

• 12/22/2022· FUEL/PROPULSION SYSTEM

  When refueling, the fuel vapor recovery system causes the gas pump to shut off after only a couple seconds of pumping fuel. This happens continually while attempting to refuel. It takes 20-25 minutes to refill the tank. The dealership says they have to replace the whole fuel tank to fix this issue at a cost of over $1,800.

• 12/22/2021· ENGINE

  Bolts holding the exhaust manifold to the engine block had broken on both sides. This led to a ticking sound coming from the engine bay while the vehicle was running

• 12/22/2020· ELECTRICAL SYSTEM

  INSTRUMENT CLUSTER FAILS TO COME ON RANDOMLY. BEGIN DRIVING WITH THE CLUSTER NOT WORKING, SOMETIMES IT WILL FINALLY COME ON WITH NO NOTICE OR TURN OFF WITHOUT WARNING

• 12/21/2025· AIR BAGSCrash

  i as in an accident. a vehicle hit me while i was traveling at 50 mph. my air bags did not depoly.

• 12/21/2023· POWER TRAIN

  The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle independently shifted into neutral(N) with a message to park the vehicle was displayed. The contact stated that the failure had been recurring while driving. The contact stated while driving 10-15 MPH and making a turn, the failure recurred, nearly causing oncoming vehicles to crash into the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed; however, the dealer informed the contact that there was no fix for the failure. The manufacturer was notified of the failure and informed the contact that it was a known failure. A case was opened, and the manufacturer provided rental assistance. The manufacturer later informed the contact to drive or trade the vehicle because there was no current fix for the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.

• 12/21/2022· STEERING

  Experience: Ongoing issue and reproducible each time driving. Notice "stuck" feeling in steering at speeds over 45mph. "Stuck" feeling consistently reproduced while at highway speeds making left bend, left lane change, or slight left turn. Problem consistently occurs between 10 and 11 o'clock angle. Problem occurs occasionally with right bends, lane changes, and turns. Problem was experienced immediately at purchase of the vehicle (34K miles) but not fixed until 47k miles. Safety Concern: Problem occurs at high speeds and jerking the steering wheel to correct for the "stick" could lead to overcorrection or slippage, especially in poor weather conditions. Unsafe in dense traffic. Dealer: Dealer identified the issue with the rack and pinion. Dealer said "found rack to have internal fault replaced and set toe cn". Dealer mentioned there was an electrical short in the rack and pinion causing the "stick". Inspection: No inspection made by anyone other than the dealership.

• 12/21/2021· STEERING

  The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.

• 12/21/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS

  THE REAR CENTER BRAKE LIGHT APPARENTLY LEAKS INTO THE CABIN. THIS IS A COMMON 1500 2019 PROBLEM. IT LEAKS INTO THE CEILING SURROUNDING AIR BAGS AND OTHER ELECTRONICS. HOW IS THIS NOT ALREADY RECALLED? IT LEAKS CONSTANTLY SO HOW CAN ONE TELL WHEN IT OCCURS?

• 12/20/2024· UNKNOWN OR OTHER

  Back Window just imploded while driving there was no impact and nothing touched it, it shattered causing little shards of glass falling inside the back seat and this would have been very bad if we would have had anyone in the back seat! I investigated after this happened and found out more 5th Gen Ram owners with this same back window had the same issues

• 12/20/2024· ELECTRICAL SYSTEM,ENGINE

  I came to a stop at a red light. The auto stop/start was active so the engine stopped. When the light turned green, I lifted off the brake and the truck started back up as usual. Once I got into the middle of the intersection, the truck stalled out and the parking brake set and skidded to a stop. I restarted the truck and released the parking brake. I made it 10 more feet and the truck stalled a second time and again set the parking brake. I had several cars swerve to avoid my truck. I started up and made it off the road to a parking lot. I couldn't replicate the issue and drove home cautiously. 18*F outside temp and recent snow storm.

• 12/20/2023· ELECTRICAL SYSTEM

  The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the instrument cluster panel and the GPS were blinking on and off and then went dark. The contact drove to the destination and turned off the vehicle and on the instrument cluster and GPS functionality returned. The contact stated that the failure was intermittent but recurring. The contact had taken the vehicle to several local dealers to have the instrument cluster and GPS replaced. The contact stated that the vehicle was still under warranty. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.

• 12/20/2018· STEERING

  REPORTED THIS YESTERDAY AND UNABLE TO UPDATE IN THE SYSTEM. BROUGHT VEHICLE TO DEALER AFTER THE 2 FAILURES... UNABLE TO REPLICATE DEALER PROCESS A RECALL AND AN UPDATE. NOT CERTAIN IF THIS STEERING ISSUE IS RESOLVED. FILED UNDER COMPLAINT NUMBER 11162423 DATED 12/19/18 *DSY

• 12/19/2021· FUEL/PROPULSION SYSTEM

  gasoline leaking from top of gas tank

• 12/19/2018· STEERING

  TODAY AT 8:45 AM MY VEHICLE LOST ITS STEERING WHILE BACKING IN A PARKING LOT. THEN AGAIN WHILE ENTERING STATE ROUTE 12 IN CLAYTON, NY. THE STEERING RETURNED AFTER RESTARTING THE VEHICLE. THEN WHILE DRIVING IN TRAFFIC THE STEERING AGAIN FAILED. I STOPPED AND PULLED VERY HARD AND THE VEHICLE SLOWLY TURNED ONTO THE NEXT ROAD ON MY RIGHT. I DROVE FOR SEVERAL MILES WITH THE STEERING RETURNING OCCASIONALLY. DODGE RAM DEALER WAS ABOUT 5 MINUTES AWAY AND SLOWLY ARRIVED AT DEALER. THEY ARE CHECKING IT NOW. THE VEHICLE IS A 2019 WITH SLIGHTLY OVER 9000 MILES. THIS EVENT WAS EXTREMELY VERY CLOSE TO SERIOUS ACCIDENT.

• 12/18/2025· UNKNOWN OR OTHER

  Rear passaenger door handle broke preventing the door from staying closed. A passenger had to sit in the back seat(with seatbelt on) to hold door close inorder to get truck home. When home, I used Cargo Straps and strapped the inside door handles from drivers side to passenger side to keep the door closed. Made dealer aware of issue and they are not able to get me in to fix until Dec 31 (2 weeks from now) only cause I had another previously scheduled appointment on that date for another issue. This same exact problem happend back in Dec 2023 which was fixed by the dealer. It only happens WHEN ITS COLD AND FREEZING out.

• 12/18/2024· AIR BAGSCrash

  The contact owned a 2019 Ram 1500. The contact stated that while driving 30 MPH, a Kia Forte ran a red light traveling at approximately 70 MPH, T-boned/crashed on the passenger side, which pushed the vehicle into oncoming traffic, and a Toyota Tundra crashed into the front of the vehicle. There were no warning lights illuminated. There was no reported fire. A police report was filed. The front airbags did not deploy. The curtain airbag deployed. The contact sustained injuries to his back and shoulder, and medical attention was provided. The vehicle was towed to his residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and informed about sending an inspector to assess the vehicle. The failure mileage was approximately 86,000.

• 12/18/2024· POWER TRAIN,ENGINE

  Yes, a failing EGR cooler can indirectly affect the exhaust pressure control valve by disrupting the normal exhaust gas flow, potentially causing the valve to operate outside its intended parameters due to abnormal pressure fluctuations in the exhaust manifold, leading to potential issues with engine performance and emissions control. Explanation: Pressure imbalances: When an EGR cooler fails, it can leak coolant into the exhaust system, which creates steam and disrupts the normal exhaust gas flow, leading to uneven pressure changes in the exhaust manifold. EGR valve response: The exhaust pressure control valve (often part of the EGR system) relies on a specific pressure differential to regulate the flow of exhaust gas back into the engine. If the pressure in the exhaust manifold is significantly altered due to a failing EGR cooler, the valve may not function optimally. Potential consequences: Reduced engine performance: Incorrect EGR flow due to pressure fluctuations can lead to reduced power and poor acceleration. Increased emissions: Improper EGR function can result in higher emissions levels. Check engine light: A failing EGR cooler often triggers a check engine light due to the engine's inability to maintain optimal operating parameters. Key points to remember: While an EGR cooler failure directly impacts the coolant system, its effects can cascade to affect the exhaust pressure control valve due to the altered exhaust gas dynamics. If you suspect an EGR cooler problem, it's crucial to have it inspected and repaired promptly to prevent further complications with other components like the exhaust pressure control valve. The information that is above details why when the EGR cooler was recalled by mopar and then fixed is most likely the reason that caused my sensor to fail. The dealership where the recall repairs are being done is trying to charge me almost $1500.00 dollars to replace them even though they are directly related to the recall. ( 19V-757)

• 12/18/2019· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE BRAKES MADE A SQUEAKING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE ISSUE OCCURRED PRIMARILY WHEN THE VEHICLE WAS IN REVERSE AND WHENEVER IT RAINED, SNOWED, OR ANY CONDITION THAT CAUSED THE GROUND TO BE WET. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT CALLED ANTIOCH CHRYSLER DODGE JEEP (LOCATED AT 105 RT 173, ANTIOCH, IL 60002, 847-787-7016), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

• 12/17/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  12' SCREEN GOES BLACK.I FREQUENTLY AND RANDOMLY. SOMETIMES TURNING IGNITION OFF RESET THE SCREEN, SOMETIMES IT DOES NOT. THEM A FEW MINUTES OR HOUR LATER THE SCREEN TURNS ON. I AM ABLE TO ADJUST SOME OF THE HEAT AND FAN SETTINGS WITH THE SCREEN BLACK. ANY OTHER CONTROLS OF VEHICLE FUNCTIONS OR SELECTIONS ARE 'INOP.' THIS CONDITION OCCURS WHEN THE VEHICLE IS STATIONARY, AT START-UP. THE CONDITION HAS OCCURRED 3 TIME WHEN IN MOTION ON ANY STREET OR HIGHWAY (SPEED)

• 12/17/2018· VEHICLE SPEED CONTROL,ENGINE

  THE TRUCK HAS BEEN SELF ACCELERATING AND CAUSING ME TO SLAM ON BREAKS TO AVOID ACCIDENTS. IT WAS FIRST HAPPENING ON THE HIGHWAY AND IT WENT 50-70MPH BY ITSELF. THEN IT HAPPENED TODAY ON THE CITY STREET AND ALMOST CAUSED AN ACCIDENT. IT WAS CLAIMED TO BE A SENSOR PROBLEM, BUT IT HAPPENED AGAIN TODAY AND I BARELY MADE IT TO THE DODGE DEALERSHIP. THE CAR HAS MULTIPLE WARNING LIGHTS COME ON AND THEN WILL SELF ACCELERATE AND ONLY ALLOW YOU TO BRAKE. SOMETIMES IT FLOORS IT FROM A STOP AND OTHER TIMES IT BARELY MOVES BUT SELF ACCELERATION SHOULD NOT BE HAPPENING AND ITS A MAJOR CONCERN. *DT VIN IS NOT AVAILABLE *JB *DT*JB *BF CONSUMER STATED VEHICLE CONSIDERED FOR LEMON LAW AND DEALER AND CONSUMER WORKING ON GETTING A NEW VEHICLE.*JB

• 12/16/2023· STEERING

  When the truck is at low speeds, the power steering will occasionally stop working. If it does not come back on after a moment or two, i can put the car in neutral, which sometimes kicks it back on. I noticed this started happening after i had my truck in tow mode, but that could be just a coincidence.

• 12/16/2020· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

  FOR THE SECOND TIME IN 3 MONTHS, WHILE I WAS DRIVING DOWN THE HIGHWAY ALL MY DASH LIGHTS JUST CAME ON AND MY TRUCK STARTED TO ACCELERATE ON ITS OWN EVEN WITH BOTH FEET OFF BOTH PEDALS. TRACTION LIGHT, ABS LIGHT, PARKING LIGHT, THROTTLE SENSOR LIGHT, AND CHECK ENGINE LIGHT ALL STAY ON. (HAVE PICTURE AND VIDEO) PASSENGER SIDE HEADLIGHT ALSO STOPPED WORKING. TOOK TO RAM DEALERSHIP OCTOBER I BELIEVE AND THEY SAID PCM NEEDED AN UPDATE AND THEY DID THAT. ALSO REPLACED WHOLE PASSENGER HEADLIGHT HOUSING. WELL YESTERDAY DECEMBER 15TH SAME THING HAPPENED AND I ALMOST GOT INTO A WRECK. LIGHTS CAME ON SO I WENT TO BRAKE AND PULL OVER, NOTHING HAPPENED. TRUCK ACTUALLY ACCELERATED ON ITS OWN FROM 40MPH TO 60MPH. TOOK TO DEALERSHIP FIRST THING THIS MORNING AND THEY SAID THEY HAVE NO RECORD OF FIXING ANY OF THESE ISSUES... WANTED ME TO LEAVE MY TRUCK FOR AN UNKNOWN AMOUNT OF TIME AND BUT THEY COULDN'T GET ME A LOANER OR ANYTHING TO GET ME TO WORK. SAID THERE WAS NOTHING THEY CAN DO UNTIL I HAVE TIME TO LEAVE IT, PRETTY [XXX] SO NOW IM DRIVING AN UNSAFE TRUCK ON THE HIGHWAY TO AND FROM WORK. KIDS AND WIFE ALSO DRIVE/RIDE IN THIS TRUCK. (IT WONT LET ME UPLOAD THE VIDEO) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/15/2023· STEERING

  The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, he became aware that the electric power steering was not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.

• 12/15/2022· FUEL/PROPULSION SYSTEM

  Purchased a 2019 Ram 1500 used, with 43k miles earlier this year. Twice, the trucks computer, and fuel gage said I had more then a quarter tank let in fuel. Twice, I have run completely out of gas, stalling the truck, and left no way to accelerate. Almost causing an accident.