2019 Jeep Grand Cherokee

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2025· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated the brake lights had failed to operate as intended, which required the auto brake lights mode to be activated for the brake lights to illuminate as needed. The dealer was contacted and confirmed that the part was not available due to the manufacturer only providing parts to certain dealers. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The failure mileage was approximately 100,000.

• 12/29/2025· SERVICE BRAKES

  The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000(Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.

• 12/23/2024· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Brakes lights remain on when vehicle is in Park and in Drive without brake pedal activation. ABS is also engaged in Park and presents with hard pedal and no travel. I brought the vehicle to an authorized Jeep dealer in September 2014. Note- Recall Z48 software update was performed April 2023. Service notes state replaced ABS module, no change. Internal pressure sensor reporting 117PSI with no brake pedal input. Replaced HCU module. I paid $1529 for this repair. FCA refused to reimburse me on the original Z48 recall and now refuses reimbursement for the 94B/NHTSA 24V-838 recall.

• 12/19/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brake warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with brake pressure failure on the braking system. The contact was informed that the software was misreading, and a software update was needed. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer and diagnosed with a failed hydraulic unit. The contact was informed that the hydraulic unit needed to be replaced. The vehicle was repaired. The dealer advised the contact that the ABS module might also need to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 45,000.

• 12/17/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  Both headlights blew out at the same time while I was driving at night. No visibility. Dangerous situation. No displayed message. Dealership replaced both bulbs. Cost was $200. They stated that it was not an electrical problem. Too much of a coincidence!

• 12/15/2022· VISIBILITY

  The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the rear windshield shattered prior to opening the liftgate. The contact stated that at the time of the failure, the vehicle was parked, and the rear defroster was activated. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the rear windshield was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 53,800.

• 12/14/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THE AC DOES NOT STAY COLD. IT CYCLES FROM COLD TO LIKE WARM AND HUMID SEVERAL TIMES PER MINUTE. I HAVE TAKEN THE VEHICLE IN TO THE DEALER SEVERAL TIMES. THEY HAVE DRAINED AND RECHARGED THE AC TO NO AVAIL. THEY HAVE TOLD ME OTHER CUSTOMERS COMPLAIN OF THE SAME THING IN THE 2019S. IT HAPPENS WHILE THE VEHICLE IS STATIONARY AND IN MOTION. THIS IS A KNOWN ISSUE THAT NO FIX HAS BEEN ESTABLISHED FOR.

• 12/12/2025· SERVICE BRAKES, HYDRAULIC,ENGINE

  The contact owns a 2019 Jeep Grand Cherokee. The contact stated that upon starting the vehicle, the engine stalled. The ABS and check engine warning lights and other unknown warning lights were illuminated. The vehicle was towed to the dealer, who confirmed that the vehicle was experiencing the failures; however, the official diagnosis information was not provided. The dealer confirmed that the VIN was included in NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

• 12/12/2023· UNKNOWN OR OTHER

  The radio screen is deplaning

• 12/11/2024· UNKNOWN OR OTHER

  The UConnect screen is delaminating. This is a known issue for this year/make/model. Jeep has a history of repairing this under warranty. Despite my vehicle falling within their guidelines for a no-cost repair, they have denied my request. This is a safety issue because as the screen delaminates, it (from what I understand from other Grand Cherokee owners) becomes non-functional. This means the backup camera and critical vehicle controls and settings can be come unusable while the vehicle is in use. I have requested that Jeep repair this under warranty as has been done for many other Grand Cherokee owners (based on my own research).

• 12/09/2025· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact called a local dealer and was informed that the part was not yet available for the recall repair. The contact also called the manufacturer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

• 12/08/2025· SERVICE BRAKES, HYDRAULIC,ENGINE

  The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake lights remained illuminated even though the brake pedal was not depressed. The check engine warning light was illuminated. Additionally, the brake lights remained illuminated for several minutes after turning off the vehicle. The vehicle was taken to an independent mechanic and the dealer, where it was determined that the failure was related to the recall, but parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 46,000.

• 12/08/2023· ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Our 2019 Jeep Grand Cherokee started to exhibit the following conditions: brake lights remained ON, ESC failure, AutoPark Failure, Cruise Control failure, vehicle started without depressing the brake pedal. I researched possible recalls and found Z48 for HCU/ABS module failures. Our vehicle was in the recalled build dates. We took it to Palace Chrysler Jeep Ram Inc. in Lake Orion, MI for repair. They "reflashed" the software, cleared the fault codes and returned the vehicle to us. In 3 key cycles, the failures returned. We took the car back to the dealership. They stated that the reflash wasn't done correctly. (blamed machine error) Reset the fault codes and in 3-5 key cycles the problem returned. Now on the third try, the dealership replaced the HCU/ABS module and charged us $1,100 for the repair. We requested reimbursement from Stellantis and have been denied 3 times. This is completely unacceptable since the Recall Z48 is for this exact problem. Also, it proves that their SW reflash doesn't fix the problem in some vehicles. We want Stellantis to reimburse us for this repair.

• 12/08/2022· SEAT BELTS

  A few days after purchasing this car we noticed the front seatbelts weren’t retracting after unbuckling. After pulling out the seatbelt shoulder strap and inspecting it, it was cut and frayed, which was catching and not allowing it to retract. The front driver and passenger shoulder belts were both like this. We took the vehicle into a jeep dealer and had it checked out and had the seatbelts replaced for obvious safety reasons. The gentleman who worked on our Jeep said he had seen this on other Chrysler models as well.

• 12/08/2020· UNKNOWN OR OTHER

  I NOTICED THAT WHEN IT RAINS WATER LEAK IN MY TRUCK ON THE DRIVER SIDE FROM THE BRAKE PEDAL. I HAS SOAKED THE CARPET AND MAT SEVERAL TIME AND ALSO CAUSED MEWDOW PROBLEMS THE VEHICLE WAS STATIONARY AT THE TIME IN SUMTER SC AT MY HOME

• 12/08/2020· ELECTRICAL SYSTEM

  IN JUNE OF 2019, I PURCHASED THE VEHICLE NEW. ABOUT THE 3,414 MILE MARK, I HAD MAJOR ELECTRICAL ISSUES. WHILE DRIVING THE CAR, ALL OF THE WARNING MESSAGES STARTED FLASHING ACROSS MY DASHBOARD. THE CAR BECAME SLUGGISH AND FELT LIKE IT WAS GOING TO STOP RUNNING. THIS ALL HAPPENED WHEN I WAS IN TRAFFIC MOVING FORWARD. I FELT UNSAFE. IT WENT TO THE DEALER. IF MY MEMORY SERVES ME RIGHT, THEY FOUND ABOUT 75 CODES HAD BEEN ACTIVATED BY THE COMPUTER. THEY COULD NOT FIND A PROBLEM WITH THE CAR AND GAVE IT BACK TO ME. ON MY WAY HOME, IT HAPPENED AGAIN. ALL THE WARNING MESSAGES FLASHED ACROSS THE DASHBOARD SCREEN WHILE I WAS ON THE HIGHWAY. THE CAR WAS SLUGGISH AND I THOUGHT IT WAS GOING TO DIE. IT WENT BACK TO THE SHOP AND THEY KEPT IT FOR ABOUT TWO WEEKS. COULD NOT FIND A PROBLEM WITH IT. FINALLY GOT IT BACK AND I WAS ENSURED IT WAS REPAIRED. ABOUT A WEEK AGO, IT HAPPENED AGAIN. THE 11,000 MILE MARK. THE EXACT SAME SCENARIO AS BEFORE. BUT THE CAR STOPPED MOVING ON TWO OCCASIONS WHEN I WAS IN REVERSE AND IN TRAFFIC STOPPED WAITING TO MAKE A LEFT TURN. THE CAR REMAINED RUNNING BUT WOULD NOT CONTINUE IN REVERSE OR GO FORWARD. I PUT THE CAR IN PARK BOTH TIMES, MESSAGES FLASHED ACROSS THE SCREEN AND SEEMED TO RESET THE SYSTEM. I THEN COULD CONTINUE GOING WITH THE CAR. I DEFINITELY FELT UNSAFE WHEN THIS HAPPENED. AGAIN, THEY CAN FIND NOTHING WRONG. I WAS TOLD THERE WAS A TWO PAGE PRINTOUT SHOWING ALL THE WARNING CODES THAT HAD GONE OFF. AS I WRITE THIS, THE CAR IS IN THE SHOP. IVE BEEN TOLD THEY CANNOT FIND ANYTHING WRONG. AS OF THIS WRITING, THEY DO NOT KNOW WHAT IS WRONG WITH IT. THEY WANTED TO GIVE IT BACK TO ME, UNFIXED. I TOLD THEM TO GET IT REPAIRED. THE CAR IS TO DANGEROUS TO TAKE BACK UN-REPAIRED.

• 12/02/2025· ENGINE

  My 2019 Jeep Grand Cherokee (3.6L engine) suffered a sudden and catastrophic engine failure immediately after the dealership misdiagnosed a coolant leak from the oil cooler assembly. The oil cooler on this engine has a well-documented history of cracks, coolant contamination, and sudden oil loss across multiple Jeep model years. On October 25, I reported a coolant leak to the dealership, including a photo of bright pink coolant. The service advisor incorrectly told me it was “oil mixed with coolant,” did not document urgency, and did not involve a technician. I received no warning that this leak was dangerous or likely to cause engine failure. Within about a week, the oil cooler assembly failed, dumping the engine oil, causing smoke, knocking, and complete engine destruction. There was no prior warning from the dealership despite me reporting this issue directly. The dealership later created service notes that inaccurately stated they “informed me of a leak,” which is untrue. I informed them. Their failure to diagnose and communicate the seriousness of this defect directly resulted in my engine being destroyed. This failure mirrors hundreds of other owner reports regarding oil cooler cracks on the 3.6L Pentastar. This appears to be a pattern of premature oil cooler failure with severe safety consequences and no recall.

• 12/02/2024· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  Cylinder head gasket(s) has a leak. It limited my ability to speed up and keep up with traffic in a timely manner, requiring me to put on hazards forcing others to navigate around me causing a backlog of traffic and other potential hazards. I have had inspected by two different auto repair shops and both came to the same conclusion, they have also told me that they have seen this issue on the same make and model of my car and other surrounding years of the same make and model quite a bit. check engine light came on, and there was a sensor warning on the dash the day of the problem cropping up. Per the repair shops either this issue has been silently present in my car for some time or the leak in it is very aggressive due to the remaining volume of oil in my engine.

• 12/02/2019· ELECTRICAL SYSTEM

  RADIO NOT WORKING PROBLEM WITH U CONNECT , CAR PARKED IN DRIVEWAY

• 12/01/2025· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  Wheel speed sensor. Circuit current out of range

• 11/30/2021· AIR BAGS

  Our Jeep just hit 9k miles and the Airbag Service Light has turned on and it gives a warning of it each time you start the vehicle.

• 11/30/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  Both head lamps went out on a 2019 Jeep Grand Cherokee. Manufacture say it is maintenance issue, but both going out at the same time is too much of coincidence. There must be a electrical issue (Which is covered under warrantee) that cause this.

• 11/28/2025· UNKNOWN OR OTHER,SERVICE BRAKES

  As a result of recall 94b and FCA US LLC’s failure to act/provide remedy for over 1 year. I am reporting an ongoing safety issue with my vehicle involving the Electronic Stability Control (ESC) system. Since January 2025, the vehicle has intermittently spun out, particularly in cold or wet conditions, creating a serious safety hazard. FCA acknowledged the defect but repeatedly stated no remedy was available. I attempted to bring the vehicle to dealerships, provided diagnostic scans and photos, sent multiple letters (including certified mail), and followed all escalation procedures. Despite this, FCA has denied a buyback, provided no safe alternative or loaner vehicle, and failed to respond to communications. Representatives have been inconsistent, unprofessional, and dismissive — including laughing during calls while I reported the defect and impending winter hazards. The defect remains unresolved, the vehicle is unsafe to operate, and FCA’s repeated denials and lack of communication prevent any path to a safe resolution. I am filing this complaint to document FCA’s mishandling and to request that NHTSA require them to take appropriate action. The full detailed summary and supporting documentation are attached.

• 11/28/2022· UNKNOWN OR OTHER

  In June 2022, Recall Z48/NHTSA 22V-426 was announced. The recall impacts the 2019 Jeep Grand Cherokee Overland we purchased in September 2022. At the time of purchase, a remedy for the recall was anticipated "soon" and "in a timely manner," according to both the manufacturer and dealership. Nearly 6 months since the recall was announced, there is no remedy. Our business prohibits use of any vehicle with an open recall. Efforts to use the vehicle for other purposes, including rental services (such as Turo, among others) have failed due to the open recall. We have incurred significant financial loss of income as a direct result. The manufacturer refuses to offer a replacement vehicle, refuses return and will not compensate for losses incurred. The manufacturer and dealership both confirm there is "no remedy expected in the immediate future". The vehicle is financed through the dealership, and ongoing payments are expected from the finance company, even as we cannot use the vehicle for its primary purpose. A remedy has not been provided as required "in a timely manner," and the manufacturer's refusal to compensate or accept a return of the vehicle egregious.

• 11/27/2023· STEERING

  ISSUE: While in a left hand turn the steering wheel will stick and not return on it's own! My vehicle began having the following issue randomly in July of 2023 while in a gradual left turn onto the entrance ramp of the interstate. The steering wheel did not return on it's own and felt stuck. I had to give the steering wheel a slight tug to recover control. As of November 2023 the issue has become more evident in left hand turns! I initially looked for recall issues on the Jeep recall but non avail. The other day while on a short trip, the vehicle began to act squirrely while in lefthand curves and while making lefthand turns more frequently. I began researching the internet and quickly became aware that this seems to be an issue with this particular make, model and year. Upon further reading on different forums and finally the NHTSA page, I looks like dealers have pin pointed the cause to the failure of the rack and pinion assembly failure. On November 27th I contacted my local dealership for service. Initially I was told that there were no recalls reported on the vehcle. I then proceeded to explain the issues in detail and my research with the results on The NHTSA site. A service appointment has been made and I was asked to bring all supported documentation.

• 11/27/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Backup camera sometimes stays on after shifting out of reverse and it takes many tries to turn off. It also sometimes comes on randomly while driving and won’t turn off right away.

• 11/25/2025· ENGINE AND ENGINE COOLING

  The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the contact heard an abnormally loud knocking sound coming from the engine compartment. The START/STOP warning light was illuminated. The contact stated that while attempting to accelerate, the vehicle stalled. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed and determined that the head gasket had failed, causing coolant intrusion into the engine. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

• 11/25/2024· POWER TRAIN

  Check engine light illuminated, engine sputtered and slowed down at highway speeds causing risk of accident. Head gasket blown at only 67000 miles. This has been a chronic issue with the engine in this vehicle in previous models and was supposed to be resolved.

• 11/24/2022· SERVICE BRAKES

  Jeep dealer has still not issued a repair solution for the open recall on my car that was issued in June 2022. The recall cannot be repaired as Jeep does not have a solution in order to fix.

• 11/22/2024· SEAT BELTS

  ALL 5 seatbelt retractors have gone out at the same time estimated $2000, the dealership put in a claim to Crysler Customer Care that stated they would cover 40% and I would have the remaining 60% since the vehicle has 53,000 miles and is out of warranty. Although, even IF it were still in warranty that part IS NOT covered. This is a safety issue and the manufacture should be responsible.

• 11/21/2022· VISIBILITY/WIPER

  My rear windshield shattered without any reason. It was a cold morning (30F). I used the remote start feature to turn on the car. When I start the car and start moving, I heard the shattering sound and my whole back windshield is broken. There we no scratches and prior damages on the back windshield.

• 11/21/2022· UNKNOWN OR OTHER

  Recall (22V-426) is now 6months old with no solution. Is car really safe to drive? Cannot sell it. Isn't 6 months too long?

• 11/20/2025· SERVICE BRAKES

  The HCU/ABS module falsely reads pressure in the primary circuit. The brake lights illuminate when brakes are not depressed, leading to risk of crashes. The car may be shifted in and out of park without depressing the brake, risking rollaway. The ABS is non-functional, a critical safety item standard on most vehicles that prevents crashes. The recall was issued NOV 7th 2024, over a year ago. The dealership states there are no parts available to fix the issue and the recall is listed as incomplete [Part 573 Safety Recall Report 24V-838]. This is extremely dangerous and unsatisfactory that the manufacturer will not remedy the issue. The warning lamps illuminated indicating this issue are "SERVICE ELECTRONIC STABILITY CONTROL" and the brake lights remain illuminated even when the brakes aren't depressed, including after the vehicle has been turned off. These warning indications first appeared on my vehicle within the last 2 months. The brake light issue started December 2024.

• 11/20/2025· ELECTRICAL SYSTEM,SERVICE BRAKES

  In November 2024, I went to get into my 2019 Jeep Cherokee (17,000 miles). At that time, numerous lights started flashing on the vehicle dash (start-stop, stability control and check engine). I took the vehical to the nearest Jeep dealership, Valor Ford in Junction City. They indicated this was a known issue but unresolved by Jeep (received recall notice two weeks later). I was leaving for vacation and would be back in two weeks, rather than leave the car sit at the dealership I offered to take it home and bring it back when I returned. I was told by the technician that was not advisable because my brakes could go out. I of course decided to leave at the dealership. Upon return, they indicated my jeep could be picked up. My husband spoke with the technician because we had received the recall notice by then and asked how they fixed the problem when Jeep had said there was no solution yet. He, the technician, indicated they had ordered the part which is the same part that went out previously so it wasn't really fixed. We have been waiting over a year, I will only drive locally because I am afraid of the ramifications of this part. Not only is it not fixed but they charged us $1,200 to not fix our car and refused reimbursement. This was our vehicle to travel in our retirement years and for the last year it has been an anchor.

• 11/19/2025· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  My ESC, ABS, and check engine lights have been on for months due to this recall that has no fix.

• 11/19/2020· ELECTRICAL SYSTEM

  MY 2019 JEEP GRAND CHEROKEE WILL INTERMITTENTLY NOT START. I WILL PUSH THE BUTTON AND IT REVS UP BUT DOES NOT TURN OVER. THIS LASTS FOR ABOUT 10 MINUTES AND THEN WILL START. THIS HAPPENS ABOUT ONCE A WEEK. THE CAR ALSO STALLED UNDERWAY TWICE THIS PAST SUMMER. QUIRK JEEP IN BRAINTREE MA TELLS ME NOTHING IS WRONG WHEN I HAVE VIDEO EVIDENCE. THE CAR IS NOT SAFE AND IS LIKE NEW. IT CURRENTLY HAS ONLY 8500 MILES ON IT. VERY FRUSTRATING WHEN I PAID A LOT FOR THE CAR.

• 11/18/2022· UNKNOWN OR OTHER

  Ublock radio information center screen delaminating leading to eventual failure

• 11/17/2025· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

• 11/17/2023· SERVICE BRAKES

  Hello, The Z48 recall for my vehicle has been completed by the manufacturer back on 5/1/23. They have failed to notify NHTSA that the recall has been completed so it keeps showing up as incomplete. I keep getting notices in the mail that the recall is still pending. I have been back and forth with dealer, mopar, and the manufacturer with no resolution to this issue. Please see attached invoice with proof that this recall has been completed. I was hoping this open action could be closed on your database. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/17/2020· ENGINE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

  RECENTLY SUBMITTED A CLAIM. HAD TO TOW TO MY DEALERSHIP AND WAS JUST NOTIFIED THAT THE TRANSMISSION IS ALSO MALFUNCTIONING. I HAVE NOTIFIED MY DEALER IF THESE EXACT RECALLS AT THIS WEBSITE FOR THIS MAKE AND MODEL AND THEY ARE TELLING ME IT DOES NOT APPLY TO MY VEHICLE. BIZARRE. PLEASE HELP. I'VE ONLY HAD THIS CAR 8 MONTHS.

• 11/16/2022· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

  Outstanding recall Z-48. This recall was first identified in June 2022. The dealers cannot fix the problem because Chrysler Corp. has not provided a solution. This is affecting the operation of the vehicle and probably reducing the resale value. Five months seems to me too long a time not to have a solution. Can the government give them an ultimatum of either provide the fix in the next 30 / 60 days or provide a cash discount on trading in the vehicle.

• 11/16/2022· UNKNOWN OR OTHER

  Power rear liftgate top attachment stud holding the power drive to the body of the vehicle sheared off, causing the very heavy liftgate to come crashing down. Fortunately I was able to jump back. The liftgate probably weighs about 150 pounds. It seem that a small 1/4" stud that holding this in place is not adequate for the load. There does seem to be some Internet discussion of this happening to others. This vehicle only has 40,000 miles on it.

• 11/15/2020· ELECTRICAL SYSTEM,ENGINE

  MY CAR HAS STALLED TWICE IN THE LAST 3 DAYS AND HAS ALSO NO TURNED ON SO WE NEEDED A JUMP 1 DAY AGO. WE BOUGHT THIS CAR BRAND NEW OFF THE LOT WITH ONLY 65 MILES ON IT. ALSO THERE'S AN 'A!' SYMBOL SHOWING ON THE DASH NOW.

• 11/13/2025· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the electronic stability control, brake lights, and ABS warning light were illuminated. The vehicle was not repaired. The failure mileage was 22,000.

• 11/12/2025· SERVICE BRAKES

  Electronic stability control light was on as well as check engine. Was advised by service dept at dealership as well as manufacture to the remedy was to replace the abs module until there was a proper solution to the recall and I would have to pay and submit reimbursement ti manufacturer. Had abs module replaced and am now being told I cannot be reimbursed until there is a solution for the recall. Vehicle was not safe to operate with no abs or electronic stability control.

• 11/12/2025· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the ABS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 169,000.

• 11/11/2025· UNKNOWN OR OTHER,SERVICE BRAKES

  FCA US has failed to make parts available to remedy NHTSA recall 24V-838 in over 12 months.

• 11/09/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 65 MPH, the vehicle started overheating and the engine overheating light illuminated. The contact was able to pull over and waited for the vehicle to cool down and the vehicle operated normally. The vehicle was taken to the dealer and the mechanic stated that coolant was leaking into the engine and the EGR cooler needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling) and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 41,115.

• 11/08/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Uconnect Screen delaminated causing the screen and radio to go bad. I have no phone connectivity, no radio, no use of navigation or climate control.

• 11/07/2025· UNKNOWN OR OTHER,SERVICE BRAKES

  serious safety defect that has remains unremedied since recall Z48 (FCA 22V‑426) issued in 2022. This defect, addressed again in recall 94B (FCA 24V‑838), continues to disable the electronic stability control, making the vehicle unsafe to operate. FCA has had considerable time for the opportunity to fix since the first recall, and defective conditions were not repaired and still exist. FCA has been very dismissive with the several complaints I’ve field. I’ve been promised call backs every step of the way, even specific time frames and still have had to chase them down when I am not responded to. FCA issued “do not sell” orders on November 14, 2024, preventing me from trading or selling the vehicle without significant financial loss. I cannot accept any further proposed fixes, since no effective repair exists, and the vehicle remains dangerous.