crashtest

2019 / Jeep

2019 Jeep Compass

4/5

Overall rating (best variant)

Safety ratings

2019 Jeep Compass SUV AWD

4/5Overall
4/5Frontal crash
5/5Side crash
5/5Side pole
3/5Rollover
Frontal, driver: 4★Frontal, passenger: 4★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 20.6%
  • Lane departure warningNo
  • Forward collision warningOptional
  • Electronic stability controlStandard

2019 Jeep Compass SUV FWD

4/5Overall
4/5Frontal crash
5/5Side crash
5/5Side pole
3/5Rollover
Frontal, driver: 4★Frontal, passenger: 4★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 20.2%
  • Lane departure warningNo
  • Forward collision warningOptional
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (2)

  • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERCampaign 18V523000 · 09/08/2018

    Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

    Risk: A reduction of braking performance can increase the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

  • VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGESCampaign 20V208000 · 09/04/2020

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

    Risk: Reduced visibility increases the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Owner complaints

327
Complaints
13
Crashes reported
2
Fires reported
5
Injuries
0
Deaths

Most-reported areas

  • ENGINE160
  • ELECTRICAL SYSTEM142
  • UNKNOWN OR OTHER83
  • SERVICE BRAKES38
  • POWER TRAIN37
  • STEERING19
  • VEHICLE SPEED CONTROL15
  • FUEL/PROPULSION SYSTEM11
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2023· ENGINE

    Took it for regular maintenance and was told both batteries needed to be replaced. Replaced them a month later car wouldn’t start, got it to start and completely shut off while going 60 mph.

  • 12/30/2024· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

    Stopped at stoplight. Engine start/stop was selected on and stopped engine per usual. Released brake and engine didn’t restart leaving vehicle un-powered in traffic. Shifted to park. Let vehicle recycle on/off power a few times. Engine was able to be restarted several minutes later. This happened before ~1 year ago and dealer replaced aux battery and torque sensors but couldn’t replicate failure and never disclosed any actual fault found.

  • 12/30/2024· ELECTRICAL SYSTEM

    The screen that shows the radio, backup camera, car play etc is 2/3 blank. It has been going out for over a month but now is just out all together. I did grow up in the era where you didn't have backup cameras however the way these new cars are made and all the blind spots, it makes it more difficult to backup without the assistance of the rear view camera. I saw on the national news last week that Jeeps 2020 and newer were recalled but I believe the recall should also include 2019. When I googled it, you tube says the entire screen needs to be replaced which can cost at least $500.

  • 12/30/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    First my screen started glitching then went black, then about a week later car kept saying start/stop unavailable, then car decided it didn't want to start (not even after being jumped) I haven't had my vehicle not even 3 years yet and I'm still making payments on it.. but why all of a sudden is ir not starting? All I hear is a click when I try to start it.

  • 12/29/2022· POWER TRAIN

    Noticed oil on ground and took car in for check and mechanic said there might be a defect with transmission case as it is leaking atf. Also left transmission axle inner boot is leaking.

  • 12/27/2022· SERVICE BRAKES

    I have a lease car with just over 37 months and was told by the dealership the brake pads and rotor need replace because I did not drive the car enough. The car has only 20k miles

  • 12/27/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

    Vehicle stalled out and locked up after stopping and attempting to accelerate. The vehicles emergency brakes locked on, the vehicle could not turn off with the ignition button, and when looking under the hood the electrical components had a low buzz to it. Vehicle could not turn off emergency break, accelerate, and engine turned off...

  • 12/26/2023· UNKNOWN OR OTHER,ENGINE

    Car jerks/bucks violently when accelerating, to the point of being unable to control steering and slamming me into steering wheel. This has happened numerous, numerous times. Was towed to dealership, who claimed it was a loose battery cable, charged me, and said it was good to go. The very same day I picked it up, it continues to do this, every time I drive it. It also will die completely and not restart when in park idling. This has happened at least 20x, which was also attributed to the loose cable. However it continues to do the exact same thing as before the dealership "fixed" it. I drive in the middle of nowhere, 40 miles to work in the early morning hours, making this especially unsafe as I have been stranded on a country road alone several times, which is highly unsafe as a female. I cannot continue to drive this as it is right now as I dont know when it may just stop running or not start, or start bucking violently causing me to crash or become injured. I do have videos of this happening several times over the course of less than two hours. There has also been a couple warning lights that have come on randomly (Electronic Throttle Control Warning Light, Electronic Stability Control Active Warning Light, Service Stop/Start Warning Light) and a message (Dynamic Steering Torque). I just bought this used from a dealership July 25, 2023. It is only December 26, 2023. I dont feel safe driving this vehicle and have given the dealership an opportunity to address and fix whatever may be causing it, to no avail. I do not wish to keep this vehicle, nor do I feel safe trusting in the dealership to make it a safe vehicle for me to continue to drive.

  • 12/25/2025· UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

    My Jeep says it’s going to shutdown to pull over somewhere and cut off car. If we pull over in time, restarting car has solved problem until next time it decides to occur. Multiple times the car has shut off with me driving down road and I have no control over the vehicle. Plugged up at O’Rileys and AutoZone. Diagnostic referred to voltage surge with battery and the ABS. I took it to a local mechanic that has a higher quality diagnostic machine. It won’t recognize my Jeep. We tried it multiple times on two different days.

  • 12/25/2022· ELECTRICAL SYSTEM

    My car kept giving me messages transmission, check engine, your car will shut down. All messages then came across the dash and it stopped running. I took it to keep dealer they put it on the diagnostic machine. Replaced my 12v start stop battery and said it’s all good to go. Drove about 25 miles and another message came on drive around in a circle and recalibrate. Drove another mile and a message said engine will shut down and it did. Tried to start it it wouldn’t start but my brake lights and my flood light remained on and I couldn’t lock my vehicle. Checked it 8 hours later car was completely dead. Pretty sure the battery was drained It was Christmas Eve will wait until Monday to have it towed for the second time. .

  • 12/20/2022· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

    The car has gone completely dead on at least 5 separate occasions since I got it about a year ago. There could be a plethora of reasons why but the dealer never seems to have an answer. The car can shut off for up to 5 minutes in my case and I’m usually stuck in traffic. It is dangerous and produces severe anxiety. When the car stops like that the e brake comes on and sometimes all I can do is manually unlock the door to get out can’t even move the shifter. I have had numerous issues with the car feels unsafe until they fix the root of the problem

  • 12/19/2023· ENGINE

    WAS DRIVING ON THE HIGHWAY AND MY JEEP JUST CUT OFF AND WOULD NOT START BACK UP, IT LOCKED UP EVERYTHING. HAD TO GET IT TOWED TO THE DEALERSHIP AND THEY SAID THEY HAVE HEARD OF THESE PROBLEMS, THEY TESTED EVERYTHING OUT AND SAID IT WAS POSSIBLY THE BATTERY, GOT THE BATTERY REPLACED WITH A NEW ONE, ONE WEEK LATER IT DID THE SAME THING WHILE AT A STOP LIGHT AND COULD NOT GET IT TO START, TOWED TO DEALERSHIP AND THEY SAID THEY COULD NOT FIGURE OUT THE PROBLEM, AFTER A WHILE IT STARTED BACK UP. THIS IS VERY UNSAFE EXPECIALLY WHEN I HAVE A ONE YR OLD CHILD THAT IS IN THE CAR WITH ME, HOW CAN I FEEL SAFE IN A CAR THAT IS GOING TO STOP SUDDENLY WHILE DRIVING IN TRAFFIC OR ON A HIGHWAY. NOONE SEEMS TO KNOW THE PROBLEM TO GET THIS FIXED SO I CAN DRIVE MY CAR SAFELY ON THE ROADS. VERY SCARY.

  • 12/19/2022· UNKNOWN OR OTHER

    My car just shuts down randomly while I'm driving it. The dashboard lights up red and says overheated. It doesn't start back up right away. I have had It to the dealership several times for this problem. They hook it up to their computer and it doesn't show anything wrong. This has been a continuing problem for the last several months. I do not feel safe driving this car. I never know if I'm going to make it home safely.

  • 12/18/2021· STEERING,ELECTRICAL SYSTEM,ENGINE

    The vehicle will suddenly shut off while driving, randomly and without warning. Every dash light will illuminate, power steering goes out, the engine will shut off and will not start back up for 5 minutes or more. This has occurred while stopped at a stop light and while going 60mph in a tunnel. It is a hazard to the driver, passengers, and all surrounding drivers. The vehicle is still under factory warranty, the dealership is offering no assistance, jeep corporate is also unhelpful. The vehicle is UNSAFE.

  • 12/17/2025· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

    There is a large system failure in the Jeep Compass, in which the oil is getting mixed with fluid, causing the transmission fluid to become like chocolate milk. This failure is all in the way the vehicle is manufactured that it causes damage to both the transmission and engine costing approximately more than 14k in repairs. The problem has been confirmed at a dealership, as well as too other 2019-2020 Jeep Compass owners and Jeep has done nothing. It is a safety issue as the vehicle stopped in the middle of the fwy, and needed to be towed. All oil changes and maintenance done at dealership on time and nothing was ever caught, was told this is a common problem for this year's models. A warning lamp popped up the same day I had an oil change appointment. It has not been inspected as no one seems to care to help. I was even charged for the oil change that I didnt get and was never refunded. Car is still not drivable as no repairs have fixed issue.

  • 12/17/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    Three times since 8/2025 the vehicle flashed a “coolant temperature too high” warning despite the gauge reading normal and no check engine light. Coolant reservoir was at appropriate line. This immediately caused the vehicle to enter limp mode after idling in the drive thru. The vehicle remained in drive with full power but would not allow me to drive or shift to park until i turned the vehicle off. It would restart and allow me to drive. The 4th incident happened 12/13/25. I was at a red light, idling, and when green light came my vehicle flashed the coolant temperature warning and would not allow me to drive. I was stuck in traffic for 5 mins and had to shut my car off to be able to drive. Thankfully in this situation the person behind me was paying attention and did not slam into me. I recently had the main battery replaced. On my way home last night the warning flashed and my car abruptly went into limp Mode while I was actively driving in busy traffic. Thankfully it did not stall and I was able to turn right into a business parking lot. The last two situations could have resulted in accidents and / or injuries and should not be looked over.

  • 12/17/2021· ELECTRICAL SYSTEM

    I was driving and my car completely shut down for “high coolant temperature” and then just turned back on like nothing happened

  • 12/16/2022· ELECTRICAL SYSTEM,ENGINE

    I was driving down the road going about 40mph, it lost power, I coated into a nearby parking lot because there was no acceleration Pulled off the road, shut it off and it did restart The next morning it was dead It tried to turn over, then it did jump I went ahead and got a new battery and it has been starting

  • 12/15/2023· ENGINE

    As I was exiting one interstate and merging onto another one the engine stalled. A message displayed telling me the cruise had shut off (my cruise was on but not in use when the engine stalled). This is the second time this has happened - both on the highway.

  • 12/14/2022· ENGINE

    The contact owns a 2019 Jeep Compass. The contact stated while driving at various speeds, the vehicle lost motive power and failed to restart on various occasions. No warning lights were illuminated. The vehicle was towed to a local dealer, where the failure codes were cleared; however, the failure could not be duplicated. The contact then stated that while driving at an undisclosed speed, he smelled antifreeze, and the vehicle then lost motive power with the check engine, performance transmission, seat belt, and various other warning lights illuminated, and messages displayed. The contact stated that he replaced the battery; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 43,000.

  • 12/11/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

    Auto stop star keeps on acting up I just purchased the car I had it stall on me change one battery stalled on my agin change the other battery now I have to take it to the shop again for same issue got the car March,5,2022 1st problem July,5,2022 2nd problem November,21,2022 3rd problem December,3,2022

  • 12/09/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

    About a month ago my car showed a warning that essentially said "Find a safe place to stop your car will stop soon". I had to get a jump start but I did make it to the dealership to get the batteries changed. A week or so after the return of car my check engine light came on again. It went off 2 days later but the car stalled as I was driving it shortly after. I was at a stop light and it just shut down. I had to put the car in park. Turn it off and restart it. Saturday I was on my way to work and the coolant temp went full red, then no notches and the car stopped while I was driving. I had added coolant the day before because it wouldn't blow heat only cool air. Nonetheless it is currently in the shop. I had to get it towed as it started smoking. The biggest problem is that this time it did not advise that it would stop. It just stopped at 6:30 am in the dark on a 4 lane road.

  • 12/08/2022· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    While driving with the automatic start / stop on, the engine shuts down and dashboard light issues a coolant warning light. After a few seconds the engine goes back on. This happens periodically and is not a safe situation.

  • 12/07/2022· ENGINE

    Late July 2022, vehicle started indicating engine over heating regardless of appropriate coolant level. Vehicle then began to not start most times when attempting to turn car on. While driving on expressway, car completely shut off. Was able to coast to the side of the expressway out of the way of other vehicles. Vehicle was taken to a shop where the diagnosis was as follows: engine replacement, radiator replacement, system flush. There is an ongoing investigation currently regarding this type of vehicle.

  • 12/07/2022· ENGINE

    2 incidents in traffic, in Savannah, GA our 2019 Jeep Compass, temperature gauge shot up and engine shut down, took a minute for my daughter who was driving to start it back up and continue. Had dealer check it in Hinesville, Ga. And could not recreate the same result

  • 12/07/2022· VEHICLE SPEED CONTROL,ENGINE

    While driving on the highway traveling about 70 mph in the middle lane the car went into a "limp mode" and the vehicle started decreasing speed and I was not able to accelerate using gas pedal. I was able to move over to the slow lane to exit. At traffic light, I had to shut car off and restart. I brought to the car back to the dealership Bourne Auto Sales in Easton MA where I purchased the vehicle for inspection they could not reproduce the problem, thus they could not find any issues wrong and could not fix. It's unknown if warning lights came on prior to incident and there no sounds prior. My safety and my child's safety and the safety of others traveling on the highway were at risk as there could of been a major accident traveling at a high rate of speed then decreasing speed on a mulit lane highway.

  • 12/07/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

    While traveling down the roadway, a message will pop up on the middle information area that reads, “Stop Safely Vehicle Will Shut Off Soon.” Both the main battery, auxiliary battery checked and both tested good. (Replaced both less than 2 months ago) No check engine light. No battery light. No change in voltage. No change in any temperatures. The vehicle did shut off. But after shutting off for about 10 minutes, started back up with no problems. However after driving in secondary road for about 15 minutes, the same message popped up on the display.

  • 12/07/2020· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

    WHEN TRYING TO START THE CAR IT WILL TURN OVER BUT NOT START. THE CAR TURNS ON AS IF IT WILL START BUT DOESN'T COMPLETELY CRANK. THIS IS NOT THE FIRST TIME SINCE I'VE HAD THIS CAR THAT IT HAS NOT CRANK. IT HAS ALSO TURNED OFF IN THE MIDDLE OF TRAFFIC ON A VERY BUSY HIGHWAY WHILE AT A RED LIGHT AND DID NOT TURN BACK ON. THIS IS A PROBLEM I SEE MANY PEOPLE ARE HAVING WITH THIS SIMILAR VEHICLE.

  • 12/06/2022· ELECTRICAL SYSTEM,ENGINE

    While sitting at a stop light, the engine stalled and would not restart. The brake pedal had no freeplay and was more difficult than normal to press. After about 30 minutes the vehicle restarted normally but required a lot of pressure on the brake pedal. No check engine or other warning messages appeared on the dash.

  • 12/05/2025· ENGINE AND ENGINE COOLING,ENGINE

    The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the engine overheated, and the coolant hot warning light was illuminated. The contact stated that on several occasions, the vehicle was pulled over and allowed to cool down, and then coolant was added. The vehicle was taken to the dealer, where it was diagnosed and determined that a cylinder had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 141,000.

  • 12/04/2021· UNKNOWN OR OTHER

    The Uconnect 8.4 system in my vehicle frequently locks up, and causes the reverse camera to remain on even when the vehicle is not in reverse

  • 11/30/2022· SERVICE BRAKESCrash

    The contact owns a 2019 Jeep Compass. The contact stated while his daughter was driving at an unknown speed and approaching a traffic light, she depressed the brake pedal but failed to stop the vehicle, causing the vehicle to rear-end another vehicle. The driver informed before the accident, multiple warnings light were illuminated. The air bags did not deploy. The driver sustained back injuries but did not seek medical attention. A police report was filed. The driver was able to drive to their residence. The contact took the vehicle to a collision shop and had the exterior of the vehicle repaired and the computer was reset. The vehicle was repaired but the same day they release the vehicle, multiple warning lights were illuminated for a second time. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brakes and tires to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.

  • 11/29/2023· STEERING,ELECTRICAL SYSTEM

    The contact owns a 2019 Jeep Compass. The contact stated that the check engine warning light was illuminated and there was a thumping sound coming from the front-end of the vehicle. The vehicle was taken to the dealer who replaced the auxiliary battery which reset the check engine warning light. The thumping noise coming from the front-end of the vehicle persisted. The vehicle was taken to another dealer who determined that the rack-n-pinon failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.

  • 11/29/2019· ENGINE

    ON THREE SEPARATE OCCASIONS OUR NEWLY LEASED 2019 JEEP COMPASS STALLED WHILE AT HIGH SPEED. WE ALL HAD TO PULL OVER WITH OUT POWER STEERING. THIS HAPPENED SHORTLY AFTER WE PULLED OUT ON TO A MAIN ROAD FROM OUR NEIGHBORHOOD.*DT CONSUMER STATED YES, I TOOK IT TO VICTOR DODGE JEEP DEALERSHIP WHERE I LIVE AND GOT THE CAR. THEY SAID IN WAS DOWN A QUART OF OIL. FILLED IT AND SAID TO RETURN AT 7,500 MILES SO THEY COULD CHECK THE LEVEL AGAIN. I WOULD SAY THE VEHICLE WAS AT 45 MPH. THERE WAS AN OIL PRESSURE LIGHT THAT CAME ON WHEN THE CAR WAS STARTED UP. BUT IT WENT OFF RIGHT AWAY. *JB

  • 11/26/2020· STEERING,WHEELS,SERVICE BRAKES

    MAKING A TURN AROUND AND THE CAR WENT OVER THE CURB BARELY AT 20 MPH OR SLOWER AND THEN THE CAR BECAME IN DRIVABLE. I HAVE BEEN TOLD THE RACK AND PINION IS BROKEN AND THAT JEEP HAS A 700+ PEOPLE WAITING LIST FOR THE PART BECAUSE THERE IS A BUG IN THE PART AND THEY REFUSED TO RELEASE IT TO THE PEOPLE SO NOW I DON'T HAVE A CAR TO DRIVE ALL BECAUSE I RAN OVER A CURB GOING LESS THAN 20 MPH.

  • 11/25/2024· UNKNOWN OR OTHERFire

    The car caught fire due to the radio and my insurance company screwed me and I need to know what I can do to help me

  • 11/25/2024· PARKING BRAKE,ELECTRICAL SYSTEM

    The contact owns a 2019 Jeep Compass. The contact stated that while idling at a red traffic light, the Auto START/STOP system engaged, causing the parking brake to erroneously engage. The contact released the brake pedal, and the vehicle failed to respond as needed. The contact restarted the vehicle for the vehicle to respond as needed. The Auto START/STOP warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated while at a green traffic light, the parking brake unexpectedly engaged, and the vehicle failed to move. The contact restarted the vehicle, depressed the brake pedal, and released the parking brake. The manufacturer was not contacted. The failure mileage was approximately 80,000.

  • 11/24/2024· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

    I was driving my 2019 Jeep Compass Trailhawk and had just started to accelerate when my car showed a warning light for "High Coolant Temp." The car subsequently lost all engine power and immediately initiated my parking brake. The car was stopped in the middle of the roadway, posing a serious danger risk to myself and other drivers. Had this occurred 30 more feet, I would've been in the middle of a railway crossing. After a few seconds, the temperature indicator returned to normal, though the car still had no power. I had to restart my car two times, then the issue was temporarily resolved and I was able to drive back to my house.

  • 11/22/2023· ENGINE

    The vehicle will be shut off via auto stop start system at a traffic light, I'll let off the gas and the vehicle will sometimes take several tries to start or totally stall out and have to be manually restarted, it's dangerous.

  • 11/22/2023· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

    UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.

  • 11/20/2024· PARKING BRAKE,ELECTRICAL SYSTEM

    The contact owns a 2019 Jeep Compass. The contact stated while driving at various speeds, the message that the electric parking brake was engaged, and to depress the brake pedal and to push the Push to Start button was displayed. The vehicle then stalled. The contact stated that upon depressing the brake pedal and pushing the Push to Start button, the vehicle responded as needed. Additionally, the contact stated that the instrument panel lights, and the instrument cluster had become inoperable while driving. The contact stated that upon turning off and restarting the vehicle, the instrument panel lights, and the instrument cluster became operable. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where the contact was informed that there was no failure was found. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.

  • 11/16/2023· POWER TRAIN,ENGINE

    The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

  • 11/14/2022· ELECTRICAL SYSTEM,SERVICE BRAKES

    Numerous times while driving at a low speed the EMERGENCY Brake suddenly came on for no reason. Car lost all ability to accelerate or brake at all. Had to be shut down multiple times to clear system to function again. Extremely dangerous in traffic for this to happen. Car has only 10000 miles and is maintained in every aspect.

  • 11/13/2025· SEAT BELTS

    my daughter hit a deer and had her 3year old daughter in the back seat and the seat belt come unhooked my grandbaby could have gotta hurt

  • 11/10/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    I came to a stop for a red light at a hazardous intersection, and waited for the green arrow for my left turn. When the green arrow came I attempted to accelerate but the brakes locked and subsequently the vehicle began drifting into oncoming traffic. I lost power steering. I managed to stop it after getting out of the intersection by throwing the gear into park. The parking brake seemed to have been engaged by the stop/start system. Subsequent research on this issue revealed this is a recurring issue and especially with 2019 Compass, and people have experienced the stop start stalling their cars in highway traffic at speeds of 65 m.p.h. Obviously, this is a severe life threatening defect. Because this happened on a weekend, the mechanics have not yet evaluated the vehicle. Please have Jeep held accountable.

  • 11/08/2025· ELECTRICAL SYSTEM

    The Electric throttle body malfunctioned and as a result the vehicles battery completely died, the vehicle was reported not going over 45mph and the break pedal was not going down and not starting the vehicle. After vehicle was stated "it felt unsafe to drive", the problem was confirmed by a vehicle code scanner. Dashboard was lit up like a Christmas tree.

  • 11/06/2025· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    Car will intermittently get a message saying coolant temp high and the vehicle completely shuts down. It takes about 30 seconds before it is able to be restarted and is able to drive again. It appears to be related to the start/stop feature, because that is the only time we see it. It can happen within one mile of driving from home, so the vehicle isn't even up to full temperature. I have replaced both the primary and AUX batteries, the issue remains. The coolant level is fine. I took it to the dealer a couple weeks ago and they found no trouble and did a coolant flush, but the issue happened again today. My main issue with this is that the vehicle is my [XXX] daughters car and I don't want something to happen when she is on a busy road with drivers going 50 mph or more. I have read online and it looks like several people are experiencing this problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 11/06/2019· STEERING

    STEERING WHEEL LOCKS UP WHILE DRIVING. SAFELY STOPPING THE VEHICLE, TURNING THE VEHICLE OFF, AND THEN RESTARTING THE VEHICLE RESETS AND UNLOCKS THE STEERING WHEEL. THIS HAS OCCURRED 4 TIMES NOW, TODAY BEING THE 4TH SINCE WE BOUGHT THE VEHICLE IN JULY 2019. TODAY'S STEERING WHEEL LOCKUP PRESENTED AN ERROR ON THE DASH: "DYNAMIC STEERING WHEEL SERVICE REQUIRED". PREVIOUS EVENTS OCCURRED IN SEPTEMBER AND AUGUST OF 2019, BUT WITHOUT ERROR DISPLAY.

  • 11/05/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

    Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.

  • 11/05/2019· POWER TRAIN

    NO CODE ON COMPUTER. THERE IS A SLIGHT SHAKING WHEN DRIVING ON LOW GEAR BETWEEN 10-20MPH DEALER SAID THERE WAS NO CODE TO DO ANYTHING ABOUT AND THAT IT MIGHT BE A CHARACTERISTIC OF THE VEHICLE. NO BRAND NEW CAR SHOULD SHAKE. THEY DOCUMENTED THE ISSUE BUT NOTHING COULD BE DONE ABOUT IT.