2019 Ford Expedition

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· EXTERIOR LIGHTING

  Daytime running light LEDs are failing, has turned purple and is very dim on the passenger side.

• 12/30/2025· EXTERIOR LIGHTING

  The passenger side headlight DRL is fading and does not appear to be as bright and pronounced as the driver side DRL. This vehicle has the LED headlights and fog lights.

• 12/27/2022· ENGINE

  The contact owns a 2019 Ford Expedition. The contact stated upon starting the vehicle, he heard an abnormal sound coming from the engine on several occasions. There was no warning light illuminated. The vehicle was taken to the local dealer who informed the contact that the VIN was not included in Customer Satisfaction Program Number: 21N03 (Cam Phaser Replacement). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,900.

• 12/26/2023· AIR BAGS

  Airbag pre-tensioner fired without any collision.

• 12/25/2024· POWER TRAIN

  Ongoing transmission issue that ford has not recalled from the release of the 10 speed transmission until 2022 when they replaced the CSF drum

• 12/25/2024· ENGINE

  While driving lost power, could not drive, exhaust valve failure

• 12/23/2024· POWER TRAIN,ENGINE

  Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.

• 12/21/2024· STEERING

  The vehicle's steering wheel became very loose at ~50k miles making it wobbly and potential to fall off which could cause danger while driving and possibility of airbag deployment. As seen in the attached pictures, there was no thread locker on the bolt that tightens the steering wheel down. I was able to remove it simply with my hands upon a few twist.

• 12/21/2024· POWER TRAIN,VEHICLE SPEED CONTROL

  The 10 speed transmission has harsh shifting, jerking, hesitation, slipping, delayed gear changes and lurching forward while driving. The issue is apparent typically between 3rd and 4th gear, and 6th and 7th gear. The dealership mentioned it was a computer programming issue and has reset it twice, but the car continues to have these issues. Apparently this issue is cause by the way the drum was manufactured according this Ford Technician: [XXX] If it's a known issue, and it was fixed in the newer models, I hope Ford does a recall to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/21/2023· SEAT BELTS

  The contact owns a 2019 Ford Expedition. The contact stated while driving approximately 15 - 20 MPH and driving up to a red traffic light, there was a loud booming sound heard inside the cabin of the vehicle. The contact pulled to the side of the road and had the vehicle inspected where no failure was found. The contact continued driving the vehicle. The contact stated that after approximately 2-months after the failure had occurred, the contact became aware that the front passenger’s side seat belt failed to extend or retract. The contact’s spouse was an independent mechanic and inspected the vehicle after the first failure and was unable to diagnose and determine the cause of the failure. While inspecting the vehicle after the second failure, there was white residue found within the seat belt buckle; however, the vehicle was not diagnosed. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

• 12/20/2024· ENGINE

  The contact owns a 2019 Ford Expedition. The contact stated that there was a ticking sound coming while starting the vehicle. The contact stated that the ticking sound was consistent. The vehicle was taken to the dealer where it was diagnosed; however, the vehicle was not repaired. The contact related the failure to Customer Satisfaction Number: CSP - 21N03 - Supplement 4. The manufacturer was contacted and made aware of the issue and a case was opened. The failure mileage was 80,000.

• 12/20/2023· SERVICE BRAKESCrash

  My wife was driving home from work and when she went to stop at an intersection, the brakes failed to engage. She stated she pushed the brake to the floor and the car would not stop. We were on the phone when this occurred. She suddenly said she got into an accident as her car would not stop. She also stated that in the morning, the car would not stop as she was backing into her parking spot in the parking garage at work. Significant front end damage to my wife's vehicle causing almost $13k in damages including a bent frame. She was not going fast as she was approaching a major street from a side street.

• 12/19/2023· POWER TRAIN

  On December 19, 2023 my 2019 Ford Expedition the Cam Phasers failed on the EcoBoost V6 Engine requiring a $3,500 repair. A local Ford dealership has confirmed this issue and are proceeding with the repairs. This is a very common issue with the EcoBoost V6 Engine and Ford needs to address this issue.

• 12/17/2024· UNKNOWN OR OTHER

  When I am stopped at a light or in traffic and the start/stop technology triggers the car to shut off while waiting, when I take my foot off the brake the engine does not turn back up. My other electrics are still on. A messaged pops up and says auto/startstop shift to P, then restart engine. This has happened multiple times. I have taken it to the dealer 3 times now. They say no error codes come up. They can’t replicate it. The last time the car rolled back and almost hit another car. It causes my car to obstruct traffic. And people start honking.

• 12/16/2025· POWER TRAIN

  While driving, the vehicle experiences a sudden loss of power, after which the transmission goes into what feels like a false neutral. It then violently re-engages and accelerates uncontrollably without driver input. This is an extremely dangerous situation and presents a major safety risk to us and to others on the road. Fortunately, we were able to avoid a crash, but this could have easily resulted in a serious accident. The vehicle was initially brought to the dealership for an A/C issue, and at that time we asked that this transmission concern also be inspected. We were informed that the dealership could not replicate the problem. Since then, the issue has become more frequent and more severe. We have now been told that we can drop the vehicle off, but that it may take 3–4 weeks or longer before diagnostics even begin, and that we would be responsible for out-of-pocket rental car costs during this time. We were also told that because the issue could not previously be replicated, this would now be considered customer pay, despite the fact that this is a serious powertrain and safety-related issue. We find this unacceptable. This is not a convenience issue—it is a known concern with Ford’s 10-speed transmissions, and it places our safety at risk every time the vehicle is driven. We have opened a case with Ford in hopes that assistance will be provided, including: Proper diagnosis and repair of the transmission issue Coverage of related repair costs Assistance with a rental vehicle while the SUV is being evaluated, as it is currently unsafe to drive We trust Ford to stand behind its product and take this issue seriously before someone is injured.

• 12/16/2022· SUSPENSION

  All four struts are leaking and causing erratic handling when rough roads are encountered. FORD has known of this problem for several years and refuses to replace after their base warranty, even though I have a full coverage extended warranty. If a consumer doesn't realize they have a defective suspension it could lead to their death. FORD has a service bulletin out on this problem. - strut, yes -yes -yes -yes -no, leakage of oil on garage floor

• 12/15/2020· LANE DEPARTURE

  2019 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLES WITH LANE KEEPING SYSTEM FEATURE. *LD THE CONSUMER STATED THE VEHICLE NEEDS TO BE ADJUSTED, WHILE TOWING, DUE TO OUTSIDE INFLUENCES SUCH AS WIND, BUMPS, AND STEEP HILLS. *JS

• 12/13/2023· POWER TRAIN

  On multiple occasions I have experienced a sudden loss of power. This seems to happen when excelerating while entering/merging on to the freeway. There is a large bang/clunk and then no power. This has caused nearly caused me to be in accidents, especially when trying to merge into speeding traffic. I'm afraid this is going to cause an accident.

• 12/12/2023· POWER TRAIN

  Expedition shifts terribly. Gets stuck in 4th gear and jerks very badly. Car has shut off multiple times while driving. Expedition will get stuck in the middle of traffic lights due to it not being able to shift up gears. Gets stuck in 4th gear every time it stops so then have to put car in park and turn off for it to be able to drive. The 10 speed transmission needs a recall asap before there is a death if there isn’t some already.

• 12/12/2023· ENGINE

  August 08, 2023 on highway while driving, powertrain malfunction/reduced power warning appear, followed by a pre-collision assist failure and an electrical fault with turbocharger sensor. Pulled over, waited 30 minutes, restarted and all warnings went away. 9/11/23 vehicle diagnosed with cam phaser failure. 11/22/23 cam phaser repair completed. 11/23/23 while driving on highway, same series of events as August occurred. However, this time the service engine soon light did not go away. Returned home on 11/25/23. On 11/26/23, while driving in neighborhood the engine lost all mechanical power(ability to steer, provide any acceleration, or shift gears). Vehicle towed to dealership. Diagnosed with a snapped timing chain and associated timing components (e.g., pistons). Had this occurred while driving on highway or other major thoroughfare, not only would the occupants lives been at risk but the lives of those around me would have been at risk because the ability to maneuver the vehicle was impaired and loss of control would have occurred.

• 12/11/2024· ENGINE

  Catalytic converter has gone bad error code Po430

• 12/11/2023· ENGINE AND ENGINE COOLING

  The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle and while driving at various speeds, there was a grinding and rattling sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the rattling was coming from the cam phaser. The independent mechanic related the failure to NHTSA ID Number: 0201090 (Engine and Engine Cooling) and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure, and it was confirmed the vehicle was not included in NHTSA ID Number: 0201090 (Engine and Engine Cooling). The failure mileage was 79,427.

• 12/09/2024· VISIBILITY

  The contact's daughter owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked, his daughter became aware that the rear window had shattered without impact. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.

• 12/09/2022· UNKNOWN OR OTHER

  While driving down the road, my vehicle suddenly drops from a higher gear down to 2nd. When this happens, the RPMs jump very high and the engine revs very high. While this is happening, I have no control and I can't use the gas pedal and am losing speed. The vehicle seems to be stalling. There are two messages that flash on the screen. "Shift system fault" and "see Manual". Neither are in the manual. I have taken it to Ford and after a day, they said nothing is wrong and collect almost $200. I took it in before my 75,000-mile transmission warranty was out. They said they have never heard of such a problem. I have now research it have found many people with the same on expeditionforum.com. It happens on a daily basis now and it's my only car and my learner car for my 15 year old. It WILL cause an accident. I did finally get it on videa and will make another attempt with FORD next week.

• 12/08/2025· POWER TRAIN

  2019 Ford Expedition Max with the 10R80 transmission experienced severe shifting issues shortly after PCM recall 24E13 was performed. The recall involves PCM/TCM updates and adaptive shift strategy reset. After the recall, the vehicle developed shuddering, harsh shifting, flaring between gears, and delayed engagement. Dealer diagnosis found internal transmission damage including CDF hub sleeve axial movement and No. 3 sun gear shell seal failure, along with diagnostic code P07E6. These failures are known on the 10R80, but the issue escalated immediately after the recall update. Transmission required a full overhaul. Concern that the recall calibration and adaptive strategy reset may accelerate internal wear or exacerbate pre-existing vulnerabilities in the 10R80 transmission.

• 12/08/2024· POWER TRAIN

  Rattles on every cold start related to cam phasers going bad

• 12/08/2022· AIR BAGS,SEAT BELTSCrash

  The contact owns a 2019 Ford Expedition. The contact stated that while her husband was driving approximately 40 -45 mph, he collided with a Volkswagen Jetta that cut him off. All the airbags in the vehicle deployed. The contact son was occupying the front passenger seat but the seat belt failed to retract. There were no warning lights illuminated. The steering wheel air bag struck the driver in the mouth. The passenger had scratches, but medical attention was not provided. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure but provided no additional assistance. The failure mileage was approximately 89,000.

• 12/05/2023· POWER TRAIN

  The contact owns a 2019 Ford Expedition. The contact stated while driving 30 MPH, the vehicle shifted abnormally, and hesitated while attempting to accelerate. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle had experienced a failure shifting into second and third gear due to a failure with the valve body. The contact was informed that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 69,000.

• 12/04/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2019 Ford Expedition. The contact stated while the vehicle was parked, the contact noticed that coolant was leaking underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the heater hoses had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 117,000.

• 12/04/2024· SEAT BELTS

  The contact owns a 2019 Ford Expedition. The contact stated that the rear-row driver’s side seat belt failed to extend as intended and seized. The contact related the failure to NHTSA Campaign Number: 24V099000 (Seat Belts); however, the fix for the vehicle was not all included in the repair. The local dealer was contacted and advised the contact that the failure might be recall related. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.

• 12/04/2023· ENGINE

  The contact owns a 2019 Ford Expedition. The contact stated that there was an abnormal rattling sound coming from the vehicle at a cold start. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the cam phasers needed to be replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 81,000.

• 12/04/2019· POWER TRAIN

  2019 EXPEDITION 10 SPEED TRANSMISSION LOCKED UP AFTER 2 HOURS OF "FREE WHEELING" BEHIND MY MOTORHOME. WHILE APPROACHING (NO TURNING YET) TO PARKING AREA ABOUT 3 TO 5 MPH SUDDENTLY CAR JUST LOCKED REAR WHEELS UP. WHEN CAR WAS STARTED UP THERE WERE GRINDING SOUND COMING OUT OF TRANSMISSION. SINCE UNABLE TO UNLOCK OR "FREE" THE TRANSMISSION CAR WAS SENT TO LOCAL DEALERSHIP MORE THAN 400 MILES FROM HOME. FORD DEALER INSTALLED A NEW 10-SPEED TRANSMISSION. WEEK LATER I ATTEMPTED TO PICK UP THE CAR, BUT AFTER AN HOUR OF DRIVING LIGHT COLOR SMOKE CAME BEHIND THE VEHICLE. CAR WAS HAULED BACK TO SAME DEALERSHIP FOR FURTER SERVICE. NO REAL REASON GIVEN WHY ALL THESE HAPPENED. ... DO I HAVE A "LEMON", VEHICLE HAS ONLY ABOUT 8000 MILES.

• 12/03/2022· EXTERIOR LIGHTING

  All lenses on the front headlights have stress cracks forming in the corner of the housing. This has allowed moisture and condensation to build inside the housing and is altering the light output.

• 12/02/2024· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  I was on the freeway going between 65-70mph when I felt a hard shift and lost all acceleration. The truck started to slow down and the wrench light came on. I was able to coast to the shoulder and turn my hazards on while the wrench light and warnings were going. I parked the truck and waited for my husband to help. The truck sat for approximately 20 minutes when it was turned back on. There were no lights on the dash and the wrench warning went away [XXX] husband was able to drive it home. I had my three kids in the truck and it was a terrifying experience. I took it to get scanned and it gave us a throttle body code. My vehicle supposedly isn't affected but this experience tells me that myself and my kids are in more danger than what is being claimed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/30/2022· POWER TRAIN

  The Ford series of Trucks/SUVs from 2018-2022 are equipped with an Automatic Start/Stop feature which turns off the engine when the brake is depressed, and the engine is idling. On 4 occasions in the last month, when releasing the brake to start accelerating from a stop, the vehicle's engine has completely stalled/turned off disabling the vehicle and requiring the vehicle to be shifted in to park, restarted, and then attempted to drive. This causes an obvious safety risk if turning in front of traffic, vehicles behind you moving, etc.. When researching this online there are multiple complaints on this issue, specifically for the F-150 which uses the same components. Ford will not admit there is an issue and refuses to respond to owner complaints on this obvious safety risk. I would ask that the NHTSA looks further into this issue and the risk to consumers.

• 11/26/2025· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN

  The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25E070000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the transmission was slipping while driving and shifting into gear, and an unknown warning light was flashing. Additionally, the contact stated that while driving at various speeds on uneven pavement or over a minor bump in the roadway, the rear of the vehicle was jumping and the vehicle became slightly unstable, causing occupants or items in the rear passenger’s seats to bounce. Additionally, the contact stated that the vehicle made an abnormal rattling sound at start-up. The contact stated that the fuel pump was only pumping fuel at 33% and DTC: P00C6 was retrieved. The vehicle was taken to the dealer, where it was diagnosed and determined that the timing chain was stretched, and the valve cover was leaking. Additionally, the vehicle was diagnosed with the left catalytic converter, rear shocks and struts, timing chain, valve covers, fuel pump, and transmission failures. The parts were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

• 11/25/2020· UNKNOWN OR OTHER

  AT APPROXIMATELY 13K MILES BEGAN EXPERIENCING A STUTTERING OR UNSTEADY ACCELERATION THROUGH 3RD, 4TH, AND 5TH GEARS. DEALER PERFORMED A FACTORY RESET ON VEHICLE CPU AND ADVISED 2K MILES OF LEARNING WERE REQUIRED. NOW AT 19K MILES, UNSTEADY ACCELERATION THROUGH SAME GEARS IS ACCOMPANIED BY A VIBRATION AND GRUMBLING NOISE. THIS NOISE HAS BECOME STEADILY MORE PRONOUNCED AND THE UNSTEADY ACCELERATION IS WORSE.

• 11/24/2020· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  FORD IS AWARE OF A DESIGN DEFECT THAT CAUSES THE VCT SYSTEM TO WEAR OUT WITHIN A SHORT AMOUNT OF TIME IN BRAND NEW EXPEDITIONS. WHEN THE VCT SYSTEM WEARS OUT, THE VEHICLE IMMEDIATELY TRANSITIONS INTO "LIMP MODE" , WHICH CAUSES THE VEHICLE TO IMMEDIATELY (UNSAFELY) DECELERATE TO A SPEED OF 15MPH (OR LESS ON HILLS), CREATING DANGEROUS SITUATIONS, PARTICULARLY ON HIGHWAYS AND WHEN TOWING. WE PURCHASED OUR EXPEDITION IN MARCH 2019, BRAND NEW. WE PURCHASED THE VEHICLE WITH THE HEAVY DUTY TOW PACKAGE, WHICH PROVIDES TOWING UP TO 9,300LBS. WITHIN A FEW MONTHS, THE VEHICLE BEGAN MAKING A LOUD RATTLE AT START UP, LASTING A FEW SECONDS. WE DILIGENTLY SERVICED THE VEHICLE ONLY AT FORD DEALERSHIPS, WHO ROUTINELY SAID THE RATTLE WAS "FINE" OR "WITHIN SPEC." ON 9/1/2020, WHILE TOWING OUR AIRSTREAM TRAILER (~7,000 LBS) ON INTERSTATE HIGHWAY 86 THROUGH WINDSOR, NY, THE VEHICLE THREW ON THE "WRENCH LIGHT" AND RAPIDLY DECELERATED FROM 55MPH TO 10MPH. WE WERE AT THE BOTTOM OF A LONG INCLINE, IN MODERATELY HEAVY TRAFFIC (65MPH). THERE WAS AN INSUFFICIENT SHOULDER TO STOP WITH OUR TRAILER, SO WE VERY SLOWLY CREPT FOR MILES TO THE NEAREST EXIT. THE CLOSEST FORD DEALERSHIPS REFUSED TO LOOK AT IT. IT WAS EVENTUALLY TOWED TO ONEONTA FORD. DESPITE KNOWING OF TSB 20-2315 (AND ITS PREDECESSORS), FORD CLAIMED THAT THE VEHICLE WAS "FINE" AND LIKELY JUST SUFFERED A BAD OIL CHANGE. AFTER SPENDING 12 DAYS WITH OUR VEHICLE, THEY RETURNED IT, PERFORMING ONLY AN OIL CHANGE. THE RATTLE REMAINED AND FORD CLAIMED THERE WAS NOTHING THEY COULD DO. ON 10/9/2020, THE VERY NEXT TIME WE ATTEMPTED TO TOW, ON COUNTY HIGHWAY 2, THE VEHICLE AGAIN, ABRUPTLY WENT FROM 55 TO10MPH ON A LONG, SLOW INCLINE IN MODERATE TRAFFIC. WE TURNED AROUND (WITH THE TRAILER) ON A 2 LANE ROAD. THE VEHICLE WAS TOWED BACK TO FORD, WHO RELUCTANTLY (AFTER WEEKS) REPLACED THE VCT SYSTEM PER TSB 20-2315.

• 11/21/2023· ENGINE

  The contact owns a 2019 Ford Expedition. The contact stated that during cold starts there was a loud rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.

• 11/21/2023· POWER TRAIN,ENGINE

  In June of 2022 (50,284 miles) we were experiencing hard shifting and noises upon starting. We took it to our local dealership in Virginia who did an upgrade on the powertrain control module and told me what I was experiencing was normal for this transmission and not a concern. In December of 2022 (57,715 miles), my husband was driving our expedition when it suddenly downshifted, would not accelerate, and a warning popped up saying “drive mode unavailable”, in addition to a wrench and engine light displaying on the dashboard. We immediately had it towed to our local dealership where they diagnosed the problem as needing a MAP sensor replacement even though there was no codes showing. In March of 2023 (at 63,20 miles) while traveling with my 2 young children down the highway at 75 mph in a desolate area, my car made a noise, downshifted very hard, and lost ability to accelerate. The same warning popped up stating “drive mode unavailable”. I had to maneuver my vehicle to the shoulder in traffic traveling at a high rate of speed with my children in the car. I again had it towed to a ford dealership where they stated it was due to the previous dealership only replacing one MAP sensor so they replaced both. On October 28, 2023 (at approximately 72,000 miles) while traveling at 75 mph on a highway in a desolate area, my car again downshifted, lost the ability to accelerate, and had the same pop up stating “drive mode unavailable” with the same warning lights as the previous 2 times. I had to navigate across multiple lanes to the shoulder in low visibility pouring rain with vehicles driving at a high rate of speed. My car has been at a dealership for 2 weeks now and they have diagnosed the issue is my cam phasers and the repair is for them to be replaced. I opened a case with Ford customer experience who agreed to pay 40% of the cost. I have been put in dangerous situations due to Ford’s refusal to put out a recall when it is a known issue.

• 11/21/2022· SUSPENSION

  The contact owns a 2019 Ford Expedition. The contact stated that he had noticed oil leaks on his garage floor. The contact took the vehicle to a dealer where he was informed that all four of the struts on the vehicle had leaked oil and needed to be replaced. The service advisor also informed him that the warranty provider was contacted and informed the dealer that the cost of the repair would not be covered. The manufacturer was notified of the failure but was not offered any assistance. The vehicle was not repaired. The failure mileage was 59,584.

• 11/20/2023· ENGINE

  The contact owns a 2019 Ford Expedition. The contact stated that during cold starts there was a loud rattling sound was coming from the engine compartment. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who determined that the engine cam phasers and engine timing chain were faulty and needed to be replaced. The vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the cam phasers were previously replaced but failed a second time. The failure mileage was 82,419.

• 11/17/2025· SEAT BELTS

  The contact owns a 2019 Ford Expedition. The contact stated that while driving 50 MPH, the contact heard a loud bang noise coming from the left driver's side, and afterwards her seat belt retracted independently, causing the contact to have bruising to her left collarbone. There was an unknown odor present during the failure. The contact stated that the seat belt performed as if the vehicle were involved in an impact; however, there was no impact. An Independent mechanic was contacted. The vehicle was not taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate mileage was 93,672.

• 11/17/2024· POWER TRAIN

  This appears to be a common problem when I researched it online. When trying to accelerate hard, the transmission will suddenly go to neutral instead of shifting. This causes a pause in accelerating when you need. It will then slam in to gear a few seconds later with various warnings about the transmission showing on the dash. I have had the vehicle inspected right after an incident that happened and there are no codes though you have warnings that temporarily show on the dash when it happens. The most recent incident was on the freeway while changing lanes to go around slower traffic and caused the person behind us to have to hit their brakes since the vehicles was unable to accelerate and even slowed instead for several seconds.

• 11/17/2021· POWER TRAIN,ENGINE

  •Vechicle is a lemon car by definition and needs to be replaced due to safety issues and the amount of calls in the short duration I have had it in my position •My family and I have been leveraging other family vechicle along side putting the car dormant as much as we can to avoid further mechanical issues which is not acceptable •The request to ask for 4 to 6 weeks on a car repair without loaner is unacceptable as the loan payments are still due by me to the lender and are unable to utilize the car in any capacity •The issue has been open for about 10 months since reporting with NO resolution - unacceptable •Dealership purposely delayed and provided incorrect information and allowed the warranty period to expire as it would provide revenue of service to the business (recalls are free) Please see the attachment for a detailed timeline and supporting documents

• 11/15/2025· POWER TRAIN,VEHICLE SPEED CONTROL

  My 2019 Ford Expedition started making some loud noises while accelerating and wouldn’t accelerate as usual when I pressed the gas pedal — there was a noticeable delay in gear shifting and acceleration. Often when I did shift gears, there would be a very loud clunking sound. It got much worse over the course of several days. At one point, I was on the highway and needed to accelerate quickly to maneuver around other vehicles —I pressed the gas and there was no acceleration— the vehicle just stayed at the current speed and it was a couple beats before the vehicle responded to me pressing down hard in the gas pedal. It did finally accelerate, but it was very delayed. It was a very unsafe experience. I have since learned there is a known issue with the transmission on these vehicles that causes this issue.

• 11/15/2022· POWER TRAIN

  Transmission failure 4 occurrences after dealer repair under warranty. The transmission issues are very well documented and dealer has returned vehicle to parent with kids in vehicle..within 20 miles vehicle stooped on I-40 traffic endangering lives 3rd failure. Returned vehicle to dealer and when told vehicle was ready it made 15 miles prior to overheating and ceasing to accelerate out of traffic endangering lives. These are the last 2 times vehicle was returned. 2 prior when we were told the vehicle was ok and loss of acceleration, grinding, jerking were normal. Vehicle currently at dealer. Communication with Ford with little assistance. Prior to these failures were cam phasers with 4 similar failures and almost burned my garage down. This vehicle and many others are not safe and should be addressed.

• 11/14/2024· ENGINE

  My expedition was reprogrammed when I bought it due to the Cam phaser rattle. This did not help. I was told this was normal and would not effect the engine. I had taken it in a second time to be reprogrammed an given the same information. My Ford service says fifth cylinder misfire. The car shakes and idles hard. The spark plug and parts were replaced as suggested with no change. Took it to the shop and was told I now need a new engine due to an internal failure of the engine. I called Ford and they said there is no recall on this year. The Cam phaser reprogram was a customer satisfaction and not a recall. I asked if they would offer assistance since now I need a new engine. They will not. I called about ordering a new engine. Iwas was told there is over 250 people waiting for an engine as they are backordered by the Ford service department. It will be $10,000 plus 1200 for the core plus install. There are no availble engine due to the backorder and you must pay for the parts to get on the waitlist. The earliest they will release them is in November. How are there this many people waiting for an engine and no recall? This is a safety issue as all cylinders are not firing and there is not enough compression to make the vehicle run correctly. The check engine light appears solid upon starting the car and then will start blinking. The vehicle was inspected by an independent shop as I took my expedition to Ford for 60,000 service and they put the wrong fluid in my differential and then I had to have this rebuilt by them. After telling them something was wrong multiple times after they gave it back. So I do not trust to take it back to them. The independent shop confirmed this is a problem with these engines. I took it in due to the check engine light and hard idle that was getting worse.

• 11/14/2024· POWER TRAIN,SERVICE BRAKES, HYDRAULIC

  The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds and hitting a bump, the rear end of the vehicle shuddered violently. The contact also stated that upon starting the vehicle, the vehicle made an abnormally loud sound momentarily. Additionally, the contact stated that while depressing the accelerator pedal from a complete stop, the vehicle failed to respond. The contact stated that upon releasing and slightly depressing the accelerator pedal, the vehicle responded. Recently, the contact stated while driving at highway speeds, the front end of the vehicle would shake upon depression of the brake pedal without warning. The contact stated that the failure had been recurring while driving at various speeds, which required the contact to slightly depress the accelerator pedal several times until the vehicle progressively accelerated to the desired speed. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. Additionally, the manufacturer informed the contact that the VIN was not included in a recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

• 11/13/2024· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  On three separate occasions, my vehicle lost the ability to accelerate. The first time I was attempting to pass slow moving farm equipment when my vehicle lost power, had a loud vibrating/rattling noise and multiple dashboard warnings flashed. Luckily, I was able to merge back into my lane and pull off the side of the road. I took the vehicle in for service and was told I needed new phasers. Once I got my vehicle back, I was still experiencing issues. Fortunately, the next two times my vehicle lost power I was driving at low speeds. I did have my kids with me on one occasion and it scared them quite a bit. I am not sure what the loud noise is but they stopped riding with me after that. Thank goodness I was not driving my family on the highway when experiencing a power failure. My vehicle is back at a dealership waiting for a new transmission.